Built motion from commit 52c8a02d.|2.6.29
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8df1605..fe9c492 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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romise(function(_0x528582,_0x243210){var _0x51833b={'method':_0x47a5('0x20'),'uri':_0x16631f+_0x47a5('0x21')+_0x361bfa,'body':{'user_name':_0x136b14[_0x47a5('0x22')],'roles':'user','first_name':_0x136b14[_0x47a5('0x22')],'active':_0x47a5('0x1a'),'date_format':_0x47a5('0x23'),'phone':_0x136b14[_0x47a5('0x22')]},'auth':_0x24b162,'json':!![]};return rp(_0x51833b)['then'](function(_0x50d875){logger[_0x47a5('0x10')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+'],\x20EndUser\x20schema',_0x50d875['result']);_0x136b14[_0x47a5('0x24')]=_0x50d875[_0x47a5('0xc')]['sys_id'];_0x528582(_0x136b14);})[_0x47a5('0x12')](function(_0x53119b){logger[_0x47a5('0x13')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+']',_0x53119b['message']);_0x243210(_0x53119b['message']);});});}function getEndUser(_0x274e34,_0x5910bb,_0x403028,_0x87e4c9,_0xf269a8){return function(_0x52749b){logger[_0x47a5('0x10')]('['+[_0x274e34['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x52749b);return new Promise(function(_0x65542e,_0x5a8a7c){var _0x25cce0={'method':'GET','uri':_0x403028+_0x47a5('0x25')+_0x52749b[_0x47a5('0x22')]+'&'+_0x87e4c9+'&'+_0xf269a8,'auth':_0x5910bb,'json':!![]};return rp(_0x25cce0)[_0x47a5('0x19')](function(_0x199698){if(_0x199698[_0x47a5('0xc')][_0x47a5('0xd')]>0x0){_0x52749b[_0x47a5('0x24')]=_0x199698[_0x47a5('0xc')][0x0][_0x47a5('0xf')];logger['info']('['+[_0x274e34[_0x47a5('0x14')]()]+_0x47a5('0x26'),_0x52749b);_0x65542e(_0x52749b);}else{return createEndUser(_0x274e34,_0x5910bb,_0x52749b,_0x403028,_0x87e4c9)['then'](function(_0x2c50d6){logger[_0x47a5('0x10')]('['+[_0x274e34[_0x47a5('0x14')]()]+'],\x20createEndUser\x20crm',_0x2c50d6);_0x65542e(_0x2c50d6);});}})[_0x47a5('0x12')](function(_0x10f660){logger['error']('['+[_0x274e34[_0x47a5('0x14')]()]+']',_0x10f660[_0x47a5('0x15')]);_0x5a8a7c(_0x10f660['message']);});});};}function getCustomFields(_0x55c5eb,_0x5ebd8c){var _0x12d9f2={};if(_0x55c5eb['length']>0x0){_[_0x47a5('0x27')](_0x55c5eb,function(_0x1f9631){if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2a')]&&!_0x1f9631[_0x47a5('0x2b')]){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2c')]&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631['type']===_0x47a5('0x30')&&_0x1f9631['variableName']&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631['idField'][_0x47a5('0x2d')]()]=_0x5ebd8c[_0x1f9631['variableName']][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x31')&&_0x1f9631['Variable']&&_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')]&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')]['toLowerCase']()]=_0x5ebd8c[_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')][_0x47a5('0x2d')]()][_0x47a5('0x2f')]();}});}return _0x12d9f2;}function getTicket(_0x34a9ae,_0xf0edbb,_0x434227,_0x17cc42,_0xac9c15,_0x162fa0){return function(_0x24ecb1){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+_0x47a5('0x34'),_0x24ecb1);return new Promise(function(_0x4e5e7,_0x3a2b38){var _0x512e65=_0x34a9ae[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x24ecb1['userId']:_0x24ecb1['endUserId'];var _0x3d0a88={'method':'POST','uri':_0x434227+_0x47a5('0x36')+'?'+_0x162fa0,'body':Object[_0x47a5('0x37')]({},{'active':'true','caller_id':_0x512e65,'assigned_to':_0x24ecb1['userId'],'short_description':intUtil[_0x47a5('0x38')](_0x17cc42['Subjects'],_0xac9c15,'\x20'),'description':intUtil[_0x47a5('0x38')](_0x17cc42[_0x47a5('0x39')],_0xac9c15,'\x0a')},getCustomFields(_0x17cc42[_0x47a5('0x3a')],_0xac9c15)),'auth':_0xf0edbb,'json':!![]};return rp(_0x3d0a88)[_0x47a5('0x19')](function(_0x44fe8a){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x44fe8a['result']);_0x24ecb1[_0x47a5('0x3b')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0xf')];_0x24ecb1[_0x47a5('0x3c')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0x3d')];logger[_0x47a5('0x10')]('['+[_0x34a9ae['toUpperCase']()]+_0x47a5('0x3e'),_0x24ecb1);_0x4e5e7(_0x24ecb1);})[_0x47a5('0x12')](function(_0x5f6a){logger['error']('['+[_0x34a9ae[_0x47a5('0x14')]()]+']',_0x5f6a['message']);_0x3a2b38(_0x5f6a[_0x47a5('0x15')]);});});};}function createRemoteTag(_0xe31817,_0x46e90b,_0xf03bd5,_0x588551){return new Promise(function(_0x3adf14,_0x1e6de3){var _0x2f66e9={'method':_0x47a5('0x20'),'uri':_0xf03bd5+_0x47a5('0x3f')+'?'+_0x588551,'body':{'short_description':_0xe31817,'global':!![],'active':!![],'name':_0xe31817},'auth':_0x46e90b,'json':!![]};return rp(_0x2f66e9)[_0x47a5('0x19')](function(_0x24e9f4){var _0x481089=_0x24e9f4[_0x47a5('0xc')][_0x47a5('0xf')];_0x3adf14(_0x481089);});});}function getRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf,_0x572233){return new Promise(function(_0x1ad6a9,_0x245a15){var _0x1aa581={'method':'GET','uri':_0x3329aa+_0x47a5('0x3f')+_0x47a5('0x40')+_0x187d7e+'&'+_0x1ab0bf,'auth':_0x8da9fb,'json':!![]};return rp(_0x1aa581)[_0x47a5('0x19')](function(_0x5d8d4a){if(_0x5d8d4a['result'][_0x47a5('0xd')]>0x0){var _0x376e1d=_0x5d8d4a['result'][0x0]['sys_id'];_0x1ad6a9(_0x376e1d);}else{return createRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf)[_0x47a5('0x19')](function(_0x4d6a82){_0x1ad6a9(_0x4d6a82);});}});});}function assignTagToIncident(_0x16bb8a,_0x5d383d,_0x482de6,_0x389ed9,_0x46d2d3){return new Promise(function(_0x53eedf,_0x1b958b){var _0x72fe={'method':'POST','uri':_0x482de6+'label_entry'+'?'+_0x46d2d3,'body':{'label':_0x16bb8a,'table':_0x47a5('0x36'),'id_type':_0x47a5('0x41'),'table_key':_0x389ed9[_0x47a5('0x3b')],'title':_0x47a5('0x42')+_0x389ed9['ticketNumber'],'id_display':_0x389ed9[_0x47a5('0x3c')]},'auth':_0x5d383d,'json':!![]};return rp(_0x72fe)[_0x47a5('0x19')](function(_0x1af800){_0x53eedf();})['catch'](function(){_0x53eedf();});});}function manageTags(_0x30ea7a,_0x4db625,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b,_0x3603b7){return new Promise(function(_0x4966af,_0x144af9){var _0x5d1550=[];_0x4db625['forEach'](function(_0x5eb150){_0x5d1550['push'](getRemoteTag(_0x5eb150,_0x485e3c,_0x470da6,_0x1c485b,_0x3603b7));});return Promise[_0x47a5('0x43')](_0x5d1550)[_0x47a5('0x19')](function(_0x1e2bb4){if(_0x1e2bb4['length']){logger['info']('['+[_0x30ea7a[_0x47a5('0x14')]()]+_0x47a5('0x44'),_0x1e2bb4);var _0x45d4b6=[];_0x1e2bb4[_0x47a5('0x27')](function(_0xc45e25){_0x45d4b6['push'](assignTagToIncident(_0xc45e25,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b));});return Promise[_0x47a5('0x43')](_0x45d4b6)['then'](function(){_0x4966af();})[_0x47a5('0x12')](function(){_0x4966af();});}else{_0x4966af();}});});}function getTags(_0x274d31,_0x4d545f,_0x32b4de,_0x345104,_0x132854,_0x3e8274){return function(_0x2d6494){return new Promise(function(_0x215634,_0x35cca8){var _0x3ac38c=[];var _0x57ed0a=_0x345104[_0x47a5('0x45')];if(_0x57ed0a&&_0x57ed0a[_0x47a5('0xd')]>0x0){_0x3ac38c=_[_0x47a5('0x46')](_0x57ed0a,_0x47a5('0x33'));}if(_0x3ac38c[_0x47a5('0xd')]>0x0){return manageTags(_0x274d31,_0x3ac38c,_0x4d545f,_0x32b4de,_0x2d6494,_0x132854,_0x3e8274)['then'](function(){_0x215634(_0x2d6494);});}else{_0x215634(_0x2d6494);}});};}function emit(_0xbec033,_0xdfcecc,_0x1224bc){var _0x144aaa=_0x47a5('0x47')+_0x47a5('0x48')+_0x47a5('0x49')+_0x47a5('0x4a');var _0x350af8={'uri':_0xbec033+_0x47a5('0x4b')+_0x1224bc+_0x144aaa};io['to'](util[_0x47a5('0x4c')](_0x47a5('0x4d'),_0xdfcecc))[_0x47a5('0x4e')](_0x47a5('0x4f'),_0x350af8);}exports['cs']=function(_0x3edd17,_0x5a6161,_0x42dd7d,_0x284fb8,_0x30504e,_0x4b42f3,_0x37ac59,_0x2e46af){var _0x36c67={};var _0x26f1ac={'user':_0x4b42f3['username'],'pass':_0x4b42f3[_0x47a5('0x50')]};var _0x522ccf=_0x47a5('0x51');var _0x487e21=_0x47a5('0x52');_0x4b42f3['remoteUri']=intUtil[_0x47a5('0x53')](_0x4b42f3[_0x47a5('0x54')]);_0x4b42f3[_0x47a5('0x55')]=intUtil['stripTrailingSlash'](_0x4b42f3['serverUrl']);var _0x4b8084=util[_0x47a5('0x4c')](_0x47a5('0x56'),_0x4b42f3[_0x47a5('0x54')]);_0x36c67[_0x47a5('0x16')]=!_['isNil'](_0x284fb8)?_0x284fb8[_0x47a5('0x57')]:null;_0x36c67[_0x47a5('0x1e')]=_0x4b42f3[_0x47a5('0x57')];_0x36c67[_0x47a5('0x22')]=_0x2e46af[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x5a6161[_0x47a5('0x58')]:_0x5a6161[_0x47a5('0x59')];_0x36c67[_0x47a5('0x5a')]=_0x2e46af===_0x47a5('0x5b')||_0x2e46af===_0x47a5('0x5c')?_0x47a5('0x5b'):'outbound';var _0x1e3212=util['format'](_0x47a5('0x5d'),_0x4b42f3[_0x47a5('0x55')],_0x5a6161[_0x47a5('0x5e')],md5(_0x5a6161[_0x47a5('0x5e')]));if(_0x30504e&&_0x30504e[_0x47a5('0x5f')]){logger[_0x47a5('0x10')](_0x47a5('0x60'),_0x47a5('0x61'));_0x5a6161[_0x47a5('0x62')]=_0x1e3212;}else if(_0x37ac59&&_0x37ac59[_0x47a5('0x63')]&&_0x37ac59[_0x47a5('0x63')]!==_0x47a5('0x64')){logger[_0x47a5('0x10')](_0x47a5('0x65'),_0x47a5('0x61'));_0x5a6161['recordingURL']=_0x1e3212;}else{_0x5a6161['recordingURL']='';}return getAdminUser(_0x2e46af,_0x26f1ac,_0x36c67,_0x4b8084,_0x487e21,_0x522ccf)['then'](getUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))['then'](getEndUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))[_0x47a5('0x19')](getTicket(_0x2e46af,_0x26f1ac,_0x4b8084,_0x42dd7d,_0x5a6161,_0x487e21))[_0x47a5('0x19')](function(_0x5d6916){logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x66'),_0x5d6916[_0x47a5('0x3b')]));logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x67'),_0x2e46af));if(_0x2e46af!==_0x47a5('0x5c')){logger[_0x47a5('0x10')]('['+[_0x2e46af[_0x47a5('0x14')]()]+']',_0x47a5('0x68'));emit(_0x4b42f3['remoteUri'],_0x284fb8[_0x47a5('0x33')],_0x5d6916[_0x47a5('0x3b')]);}})[_0x47a5('0x12')](function(_0x4f35ff){logger[_0x47a5('0x13')]('['+[_0x2e46af[_0x47a5('0x14')]()]+_0x47a5('0x69'),util['inspect'](_0x4f35ff,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2c11=['toString','picklist','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','adminId','],\x20getUser\x20crm','catch','userId','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content'];(function(_0x543307,_0x5bdb8b){var _0x945453=function(_0x53012a){while(--_0x53012a){_0x543307['push'](_0x543307['shift']());}};_0x945453(++_0x5bdb8b);}(_0x2c11,0x112));var _0x12c1=function(_0x3508d1,_0x4436de){_0x3508d1=_0x3508d1-0x0;var _0x235dda=_0x2c11[_0x3508d1];return _0x235dda;};'use strict';var _=require(_0x12c1('0x0'));var Promise=require(_0x12c1('0x1'));var rp=require(_0x12c1('0x2'));var util=require(_0x12c1('0x3'));var md5=require(_0x12c1('0x4'));var Redis=require(_0x12c1('0x5'));var intUtil=require(_0x12c1('0x6'));var config=require(_0x12c1('0x7'));var logger=require(_0x12c1('0x8'))(_0x12c1('0x9'));config[_0x12c1('0xa')]=_['defaults'](config['redis'],{'host':_0x12c1('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x12c1('0xa')]));function getAdminUser(_0x53692d,_0x143076,_0x58fc1c,_0x5a7193,_0x43fe69,_0x5e66c4){return new Promise(function(_0x33c35c,_0x5c56b6){var _0x30fb63={'method':_0x12c1('0xc'),'uri':_0x5a7193+_0x12c1('0xd')+'&'+_0x43fe69+'&'+_0x5e66c4,'auth':_0x143076,'json':!![]};return rp(_0x30fb63)[_0x12c1('0xe')](function(_0x489428){if(_0x489428[_0x12c1('0xf')]['length']>0x0){_0x58fc1c['adminId']=_0x489428['result'][0x0][_0x12c1('0x10')];}logger['info']('['+[_0x53692d[_0x12c1('0x11')]()]+_0x12c1('0x12'),_0x58fc1c);_0x33c35c(_0x58fc1c);})['catch'](function(_0x525e32){logger[_0x12c1('0x13')]('['+[_0x53692d[_0x12c1('0x11')]()]+']',_0x525e32[_0x12c1('0x14')]);_0x5c56b6(_0x525e32['message']);});});}function getUser(_0x5046b4,_0x299e85,_0x555a34,_0x3c22ef,_0x20991a){return function(_0x37b2e5){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x16'),_0x37b2e5);return new Promise(function(_0x109af2,_0x219425){if(intUtil['validateEmail'](_0x37b2e5[_0x12c1('0x17')])){var _0x514058={'method':_0x12c1('0xc'),'uri':_0x555a34+'sys_user?sysparm_query=email%3D'+_0x37b2e5[_0x12c1('0x17')]+'&'+_0x3c22ef+'&'+_0x20991a,'auth':_0x299e85,'json':!![]};logger['info']('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x18'),_0x514058);return rp(_0x514058)[_0x12c1('0xe')](function(_0x1193e7){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x19'),_0x1193e7);if(_0x1193e7[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0&&String(_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x1b')])===_0x12c1('0x1c')){_0x37b2e5['userId']=_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x10')];}else{_0x37b2e5['userId']=_0x37b2e5[_0x12c1('0x1d')];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];}logger[_0x12c1('0x15')]('['+[_0x5046b4['toUpperCase']()]+_0x12c1('0x1e'),_0x37b2e5);_0x109af2(_0x37b2e5);})[_0x12c1('0x1f')](function(_0x1bd0a2){logger['error']('['+[_0x5046b4[_0x12c1('0x11')]()]+']',_0x1bd0a2[_0x12c1('0x14')]);_0x219425(_0x1bd0a2['message']);});}else{logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+']\x20using\x20admin\x20profile');_0x37b2e5[_0x12c1('0x20')]=_0x37b2e5['adminId'];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];_0x109af2(_0x37b2e5);}});};}function createEndUser(_0x5ac5fc,_0x219f03,_0x1eeb04,_0x114080,_0x41227e){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x21'),_0x1eeb04);return new Promise(function(_0x18b715,_0x2539c8){var _0x25186a={'method':_0x12c1('0x22'),'uri':_0x114080+'sys_user?'+_0x41227e,'body':{'user_name':_0x1eeb04[_0x12c1('0x23')],'roles':_0x12c1('0x24'),'first_name':_0x1eeb04[_0x12c1('0x23')],'active':'true','date_format':'System','phone':_0x1eeb04[_0x12c1('0x23')]},'auth':_0x219f03,'json':!![]};return rp(_0x25186a)[_0x12c1('0xe')](function(_0x1c20b1){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x25'),_0x1c20b1[_0x12c1('0xf')]);_0x1eeb04[_0x12c1('0x26')]=_0x1c20b1[_0x12c1('0xf')][_0x12c1('0x10')];_0x18b715(_0x1eeb04);})[_0x12c1('0x1f')](function(_0x2d5068){logger[_0x12c1('0x13')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+']',_0x2d5068[_0x12c1('0x14')]);_0x2539c8(_0x2d5068[_0x12c1('0x14')]);});});}function getEndUser(_0x137ba9,_0xdc31dd,_0x5134b8,_0x445627,_0x5d8670){return function(_0x543ff6){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x543ff6);return new Promise(function(_0x1d6233,_0x51f7dd){var _0x5e5f05={'method':'GET','uri':_0x5134b8+_0x12c1('0x27')+_0x543ff6[_0x12c1('0x23')]+'&'+_0x445627+'&'+_0x5d8670,'auth':_0xdc31dd,'json':!![]};return rp(_0x5e5f05)['then'](function(_0x5c9541){if(_0x5c9541[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0){_0x543ff6['endUserId']=_0x5c9541[_0x12c1('0xf')][0x0][_0x12c1('0x10')];logger['info']('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x28'),_0x543ff6);_0x1d6233(_0x543ff6);}else{return createEndUser(_0x137ba9,_0xdc31dd,_0x543ff6,_0x5134b8,_0x445627)[_0x12c1('0xe')](function(_0x4fa704){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x29'),_0x4fa704);_0x1d6233(_0x4fa704);});}})['catch'](function(_0x1f61df){logger[_0x12c1('0x13')]('['+[_0x137ba9[_0x12c1('0x11')]()]+']',_0x1f61df[_0x12c1('0x14')]);_0x51f7dd(_0x1f61df[_0x12c1('0x14')]);});});};}function getCustomFields(_0x1370e7,_0x1a9e3f){var _0x3c8999={};if(_0x1370e7[_0x12c1('0x1a')]>0x0){_[_0x12c1('0x2a')](_0x1370e7,function(_0x224b29){if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),'picklist'],_0x224b29[_0x12c1('0x2d')])&&_0x224b29[_0x12c1('0x2e')]&&!_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29['nameField'][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),_0x12c1('0x33')],_0x224b29['type'])&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x35')&&_0x224b29[_0x12c1('0x36')]&&_0x224b29['idField']&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x1a9e3f[_0x224b29[_0x12c1('0x36')]][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x37')&&_0x224b29[_0x12c1('0x38')]&&_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')]&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')]['toLowerCase']()]=_0x1a9e3f[_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')][_0x12c1('0x30')]()]['toString']();}});}return _0x3c8999;}function getTicket(_0x31790b,_0x555be5,_0x121bd7,_0x23a08d,_0x162a2a,_0x5b6a61){return function(_0x36479a){logger[_0x12c1('0x15')]('['+[_0x31790b[_0x12c1('0x11')]()]+_0x12c1('0x3a'),_0x36479a);return new Promise(function(_0x41c0d2,_0xe14777){var _0x8bfd5c=_0x31790b['toLowerCase']()===_0x12c1('0x3b')?_0x36479a[_0x12c1('0x20')]:_0x36479a[_0x12c1('0x26')];var _0x254f9e={'method':'POST','uri':_0x121bd7+'incident'+'?'+_0x5b6a61,'body':Object[_0x12c1('0x3c')]({},{'active':_0x12c1('0x1c'),'caller_id':_0x8bfd5c,'assigned_to':_0x36479a['userId'],'short_description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3e')],_0x162a2a,'\x20'),'description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3f')],_0x162a2a,'\x0a')},getCustomFields(_0x23a08d[_0x12c1('0x40')],_0x162a2a)),'auth':_0x555be5,'json':!![]};return rp(_0x254f9e)[_0x12c1('0xe')](function(_0x4cfe76){logger['info']('['+[_0x31790b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4cfe76[_0x12c1('0xf')]);_0x36479a['ticketId']=_0x4cfe76[_0x12c1('0xf')][_0x12c1('0x10')];_0x36479a[_0x12c1('0x41')]=_0x4cfe76[_0x12c1('0xf')]['number'];logger[_0x12c1('0x15')]('['+[_0x31790b['toUpperCase']()]+_0x12c1('0x42'),_0x36479a);_0x41c0d2(_0x36479a);})['catch'](function(_0x200579){logger['error']('['+[_0x31790b[_0x12c1('0x11')]()]+']',_0x200579[_0x12c1('0x14')]);_0xe14777(_0x200579[_0x12c1('0x14')]);});});};}function createRemoteTag(_0x52df7d,_0x1aa7d8,_0x475502,_0x56b8ff){return new Promise(function(_0xd1f068,_0x366620){var _0x18f3dd={'method':'POST','uri':_0x475502+_0x12c1('0x43')+'?'+_0x56b8ff,'body':{'short_description':_0x52df7d,'global':!![],'active':!![],'name':_0x52df7d},'auth':_0x1aa7d8,'json':!![]};return rp(_0x18f3dd)[_0x12c1('0xe')](function(_0x2c1f34){var _0x432d3a=_0x2c1f34[_0x12c1('0xf')][_0x12c1('0x10')];_0xd1f068(_0x432d3a);});});}function getRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d,_0x1a5f87){return new Promise(function(_0x40626d,_0x116348){var _0x3f68de={'method':_0x12c1('0xc'),'uri':_0x1fe271+_0x12c1('0x43')+_0x12c1('0x44')+_0x508b01+'&'+_0x262b2d,'auth':_0x4c2bd8,'json':!![]};return rp(_0x3f68de)['then'](function(_0x158e0c){if(_0x158e0c[_0x12c1('0xf')]['length']>0x0){var _0x18b94d=_0x158e0c[_0x12c1('0xf')][0x0][_0x12c1('0x10')];_0x40626d(_0x18b94d);}else{return createRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d)[_0x12c1('0xe')](function(_0x1764c3){_0x40626d(_0x1764c3);});}});});}function assignTagToIncident(_0x132bf3,_0x1ce302,_0x4d969f,_0x3bf739,_0x311943){return new Promise(function(_0x29146a,_0x36735d){var _0x58a02f={'method':_0x12c1('0x22'),'uri':_0x4d969f+_0x12c1('0x45')+'?'+_0x311943,'body':{'label':_0x132bf3,'table':_0x12c1('0x46'),'id_type':'Incident','table_key':_0x3bf739[_0x12c1('0x47')],'title':_0x12c1('0x48')+_0x3bf739[_0x12c1('0x41')],'id_display':_0x3bf739['ticketNumber']},'auth':_0x1ce302,'json':!![]};return rp(_0x58a02f)[_0x12c1('0xe')](function(_0x2912e0){_0x29146a();})[_0x12c1('0x1f')](function(){_0x29146a();});});}function manageTags(_0x1c2cfd,_0x54d1eb,_0x503f12,_0x5c05bb,_0x119815,_0x447e56,_0x4d3410){return new Promise(function(_0x54ae22,_0x3a1f0a){var _0x1cd424=[];_0x54d1eb['forEach'](function(_0x9dcae3){_0x1cd424[_0x12c1('0x49')](getRemoteTag(_0x9dcae3,_0x503f12,_0x5c05bb,_0x447e56,_0x4d3410));});return Promise['all'](_0x1cd424)[_0x12c1('0xe')](function(_0xe3764){if(_0xe3764[_0x12c1('0x1a')]){logger[_0x12c1('0x15')]('['+[_0x1c2cfd[_0x12c1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xe3764);var _0x195304=[];_0xe3764[_0x12c1('0x2a')](function(_0x8efb38){_0x195304[_0x12c1('0x49')](assignTagToIncident(_0x8efb38,_0x503f12,_0x5c05bb,_0x119815,_0x447e56));});return Promise[_0x12c1('0x4a')](_0x195304)[_0x12c1('0xe')](function(){_0x54ae22();})[_0x12c1('0x1f')](function(){_0x54ae22();});}else{_0x54ae22();}});});}function getTags(_0x3cfc66,_0x46446e,_0x4ecf08,_0x33d0c2,_0x1a0190,_0x2b7916){return function(_0x3d8264){return new Promise(function(_0x53af59,_0x3e0271){var _0x5bbd9f=[];var _0x19283f=_0x33d0c2[_0x12c1('0x4b')];if(_0x19283f&&_0x19283f[_0x12c1('0x1a')]>0x0){_0x5bbd9f=_[_0x12c1('0x4c')](_0x19283f,_0x12c1('0x39'));}if(_0x5bbd9f['length']>0x0){return manageTags(_0x3cfc66,_0x5bbd9f,_0x46446e,_0x4ecf08,_0x3d8264,_0x1a0190,_0x2b7916)[_0x12c1('0xe')](function(){_0x53af59(_0x3d8264);});}else{_0x53af59(_0x3d8264);}});};}function emit(_0x2fa29f,_0x430bf8,_0x1dd900){var _0x4e1464=_0x12c1('0x4d')+_0x12c1('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x12c1('0x4f');var _0x377650={'uri':_0x2fa29f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x1dd900+_0x4e1464};io['to'](util[_0x12c1('0x50')](_0x12c1('0x51'),_0x430bf8))[_0x12c1('0x52')](_0x12c1('0x53'),_0x377650);}exports['cs']=function(_0x285afa,_0x502515,_0x2014c7,_0x2ada62,_0x54377b,_0x44718e,_0x18740e,_0x341f1c){var _0x19f9d4={};var _0x1c4478={'user':_0x44718e[_0x12c1('0x54')],'pass':_0x44718e[_0x12c1('0x55')]};var _0x420665='sysparm_limit=1';var _0xf62e1a='sysparm_display_value=true';_0x44718e[_0x12c1('0x56')]=intUtil[_0x12c1('0x57')](_0x44718e['remoteUri']);_0x44718e[_0x12c1('0x58')]=intUtil[_0x12c1('0x57')](_0x44718e['serverUrl']);var _0x2d38ff=util[_0x12c1('0x50')](_0x12c1('0x59'),_0x44718e['remoteUri']);_0x19f9d4[_0x12c1('0x17')]=!_[_0x12c1('0x5a')](_0x2ada62)?_0x2ada62[_0x12c1('0x5b')]:null;_0x19f9d4['adminEmail']=_0x44718e[_0x12c1('0x5b')];_0x19f9d4[_0x12c1('0x23')]=_0x341f1c[_0x12c1('0x30')]()===_0x12c1('0x3b')?_0x502515[_0x12c1('0x5c')]:_0x502515[_0x12c1('0x5d')];_0x19f9d4[_0x12c1('0x5e')]=_0x341f1c==='queue'||_0x341f1c===_0x12c1('0x5f')?_0x12c1('0x60'):_0x12c1('0x3b');var _0x40208d=util[_0x12c1('0x50')](_0x12c1('0x61'),_0x44718e[_0x12c1('0x58')],_0x502515[_0x12c1('0x62')],md5(_0x502515['uniqueid']));if(_0x54377b&&_0x54377b[_0x12c1('0x63')]){logger[_0x12c1('0x15')](_0x12c1('0x64'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else if(_0x18740e&&_0x18740e[_0x12c1('0x66')]&&_0x18740e[_0x12c1('0x66')]!==_0x12c1('0x67')){logger['info'](_0x12c1('0x68'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else{_0x502515['recordingURL']='';}return getAdminUser(_0x341f1c,_0x1c4478,_0x19f9d4,_0x2d38ff,_0xf62e1a,_0x420665)[_0x12c1('0xe')](getUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))[_0x12c1('0xe')](getEndUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))['then'](getTicket(_0x341f1c,_0x1c4478,_0x2d38ff,_0x2014c7,_0x502515,_0xf62e1a))['then'](function(_0x5e1246){logger[_0x12c1('0x15')](util[_0x12c1('0x50')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5e1246[_0x12c1('0x47')]));logger[_0x12c1('0x15')](util['format'](_0x12c1('0x69'),_0x341f1c));if(_0x341f1c!==_0x12c1('0x5f')){logger[_0x12c1('0x15')]('['+[_0x341f1c[_0x12c1('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x44718e[_0x12c1('0x56')],_0x2ada62['name'],_0x5e1246[_0x12c1('0x47')]);}})[_0x12c1('0x1f')](function(_0x34d4f4){logger[_0x12c1('0x13')]('['+[_0x341f1c['toUpperCase']()]+_0x12c1('0x6a'),util[_0x12c1('0x6b')](_0x34d4f4,{'showHidden':!![],'depth':null}));});};
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