Built motion from commit 52c8a02d.|2.6.29
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 9a83ea9..fe9c492 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x7d25=['name','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','type','nameField','customField','content','toString','idField','toLowerCase','variable','variableName','Variable','outbound','incident','assign','getString','Descriptions','Fields','ticketId','ticketNumber','number','label','label_entry','Incident','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label'];(function(_0x451680,_0x9187d8){var _0x1ba454=function(_0xac2a5d){while(--_0xac2a5d){_0x451680['push'](_0x451680['shift']());}};_0x1ba454(++_0x9187d8);}(_0x7d25,0x8a));var _0x57d2=function(_0x3740fe,_0x6c543c){_0x3740fe=_0x3740fe-0x0;var _0x55492b=_0x7d25[_0x3740fe];return _0x55492b;};'use strict';var _=require('lodash');var Promise=require(_0x57d2('0x0'));var rp=require(_0x57d2('0x1'));var util=require(_0x57d2('0x2'));var md5=require(_0x57d2('0x3'));var Redis=require(_0x57d2('0x4'));var intUtil=require(_0x57d2('0x5'));var config=require(_0x57d2('0x6'));var logger=require('../../../../config/logger')('servicenow');config['redis']=_['defaults'](config[_0x57d2('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x57d2('0x8'))(new Redis(config[_0x57d2('0x7')]));function getAdminUser(_0x147194,_0x59ae87,_0x49e3e5,_0xeb8b91,_0x4f94a6,_0x3a1ec5){return new Promise(function(_0x5153c2,_0xa04872){var _0x485438={'method':_0x57d2('0x9'),'uri':_0xeb8b91+_0x57d2('0xa')+'&'+_0x4f94a6+'&'+_0x3a1ec5,'auth':_0x59ae87,'json':!![]};return rp(_0x485438)[_0x57d2('0xb')](function(_0x3a53a1){if(_0x3a53a1[_0x57d2('0xc')][_0x57d2('0xd')]>0x0){_0x49e3e5[_0x57d2('0xe')]=_0x3a53a1[_0x57d2('0xc')][0x0][_0x57d2('0xf')];}logger[_0x57d2('0x10')]('['+[_0x147194[_0x57d2('0x11')]()]+_0x57d2('0x12'),_0x49e3e5);_0x5153c2(_0x49e3e5);})[_0x57d2('0x13')](function(_0x229734){logger[_0x57d2('0x14')]('['+[_0x147194[_0x57d2('0x11')]()]+']',_0x229734['message']);_0xa04872(_0x229734['message']);});});}function getUser(_0x6fad35,_0x148ef3,_0x4ec4b1,_0x8cf637,_0x319489){return function(_0x4bb8f7){logger[_0x57d2('0x10')]('['+[_0x6fad35['toUpperCase']()]+_0x57d2('0x15'),_0x4bb8f7);return new Promise(function(_0x4b4fe0,_0x2ab5f0){if(intUtil[_0x57d2('0x16')](_0x4bb8f7[_0x57d2('0x17')])){var _0x4a94e3={'method':'GET','uri':_0x4ec4b1+_0x57d2('0x18')+_0x4bb8f7[_0x57d2('0x17')]+'&'+_0x8cf637+'&'+_0x319489,'auth':_0x148ef3,'json':!![]};logger[_0x57d2('0x10')]('['+[_0x6fad35[_0x57d2('0x11')]()]+'],\x20getUser\x20rp\x20obj',_0x4a94e3);return rp(_0x4a94e3)[_0x57d2('0xb')](function(_0xcf924f){logger['info']('['+[_0x6fad35['toUpperCase']()]+_0x57d2('0x19'),_0xcf924f);if(_0xcf924f[_0x57d2('0xc')][_0x57d2('0xd')]>0x0&&String(_0xcf924f[_0x57d2('0xc')][0x0][_0x57d2('0x1a')])===_0x57d2('0x1b')){_0x4bb8f7[_0x57d2('0x1c')]=_0xcf924f[_0x57d2('0xc')][0x0][_0x57d2('0xf')];}else{_0x4bb8f7[_0x57d2('0x1c')]=_0x4bb8f7[_0x57d2('0xe')];_0x4bb8f7[_0x57d2('0x17')]=_0x4bb8f7[_0x57d2('0x1d')];}logger[_0x57d2('0x10')]('['+[_0x6fad35['toUpperCase']()]+_0x57d2('0x1e'),_0x4bb8f7);_0x4b4fe0(_0x4bb8f7);})[_0x57d2('0x13')](function(_0x3c7de8){logger[_0x57d2('0x14')]('['+[_0x6fad35[_0x57d2('0x11')]()]+']',_0x3c7de8['message']);_0x2ab5f0(_0x3c7de8[_0x57d2('0x1f')]);});}else{logger[_0x57d2('0x10')]('['+[_0x6fad35[_0x57d2('0x11')]()]+_0x57d2('0x20'));_0x4bb8f7[_0x57d2('0x1c')]=_0x4bb8f7[_0x57d2('0xe')];_0x4bb8f7[_0x57d2('0x17')]=_0x4bb8f7['adminEmail'];_0x4b4fe0(_0x4bb8f7);}});};}function createEndUser(_0x1ae5ff,_0x15f1ba,_0x277426,_0x1fe383,_0x1957a6){logger[_0x57d2('0x10')]('['+[_0x1ae5ff[_0x57d2('0x11')]()]+_0x57d2('0x21'),_0x277426);return new Promise(function(_0x1d2bdb,_0x2cf9d9){var _0x574589={'method':_0x57d2('0x22'),'uri':_0x1fe383+_0x57d2('0x23')+_0x1957a6,'body':{'user_name':_0x277426[_0x57d2('0x24')],'roles':_0x57d2('0x25'),'first_name':_0x277426['endUserNumber'],'active':_0x57d2('0x1b'),'date_format':_0x57d2('0x26'),'phone':_0x277426[_0x57d2('0x24')]},'auth':_0x15f1ba,'json':!![]};return rp(_0x574589)[_0x57d2('0xb')](function(_0xb3051c){logger[_0x57d2('0x10')]('['+[_0x1ae5ff[_0x57d2('0x11')]()]+_0x57d2('0x27'),_0xb3051c[_0x57d2('0xc')]);_0x277426['endUserId']=_0xb3051c[_0x57d2('0xc')][_0x57d2('0xf')];_0x1d2bdb(_0x277426);})['catch'](function(_0xcf7e0e){logger[_0x57d2('0x14')]('['+[_0x1ae5ff['toUpperCase']()]+']',_0xcf7e0e[_0x57d2('0x1f')]);_0x2cf9d9(_0xcf7e0e[_0x57d2('0x1f')]);});});}function getEndUser(_0x179cce,_0x15613b,_0x1805ee,_0x5184d9,_0x4c14df){return function(_0x581ebc){logger['info']('['+[_0x179cce[_0x57d2('0x11')]()]+_0x57d2('0x28'),_0x581ebc);return new Promise(function(_0x39f3b9,_0x2f2173){var _0x13beac={'method':'GET','uri':_0x1805ee+_0x57d2('0x29')+_0x581ebc['endUserNumber']+'&'+_0x5184d9+'&'+_0x4c14df,'auth':_0x15613b,'json':!![]};return rp(_0x13beac)[_0x57d2('0xb')](function(_0xdcbd13){if(_0xdcbd13[_0x57d2('0xc')]['length']>0x0){_0x581ebc[_0x57d2('0x2a')]=_0xdcbd13[_0x57d2('0xc')][0x0]['sys_id'];logger[_0x57d2('0x10')]('['+[_0x179cce[_0x57d2('0x11')]()]+_0x57d2('0x2b'),_0x581ebc);_0x39f3b9(_0x581ebc);}else{return createEndUser(_0x179cce,_0x15613b,_0x581ebc,_0x1805ee,_0x5184d9)[_0x57d2('0xb')](function(_0x3153fd){logger[_0x57d2('0x10')]('['+[_0x179cce['toUpperCase']()]+_0x57d2('0x2c'),_0x3153fd);_0x39f3b9(_0x3153fd);});}})['catch'](function(_0x1d3303){logger[_0x57d2('0x14')]('['+[_0x179cce[_0x57d2('0x11')]()]+']',_0x1d3303[_0x57d2('0x1f')]);_0x2f2173(_0x1d3303[_0x57d2('0x1f')]);});});};}function getCustomFields(_0x512dbf,_0x282e6e){var _0x1dbbb7={};if(_0x512dbf['length']>0x0){_[_0x57d2('0x2d')](_0x512dbf,function(_0x267c8b){if(_[_0x57d2('0x2e')](['string',_0x57d2('0x2f')],_0x267c8b[_0x57d2('0x30')])&&_0x267c8b[_0x57d2('0x31')]&&!_0x267c8b[_0x57d2('0x32')]){_0x1dbbb7[_0x267c8b['nameField']['toLowerCase']()]=_0x267c8b[_0x57d2('0x33')][_0x57d2('0x34')]();}else if(_[_0x57d2('0x2e')](['string','picklist'],_0x267c8b[_0x57d2('0x30')])&&_0x267c8b['idField']&&_0x267c8b[_0x57d2('0x32')]){_0x1dbbb7[_0x267c8b[_0x57d2('0x35')][_0x57d2('0x36')]()]=_0x267c8b[_0x57d2('0x33')][_0x57d2('0x34')]();}else if(_0x267c8b['type']===_0x57d2('0x37')&&_0x267c8b[_0x57d2('0x38')]&&_0x267c8b['idField']&&_0x267c8b[_0x57d2('0x32')]){_0x1dbbb7[_0x267c8b['idField'][_0x57d2('0x36')]()]=_0x282e6e[_0x267c8b[_0x57d2('0x38')]][_0x57d2('0x34')]();}else if(_0x267c8b[_0x57d2('0x30')]==='customVariable'&&_0x267c8b['Variable']&&_0x267c8b[_0x57d2('0x39')]['name']&&_0x267c8b['idField']&&_0x267c8b[_0x57d2('0x32')]){_0x1dbbb7[_0x267c8b['idField']['toLowerCase']()]=_0x282e6e[_0x267c8b[_0x57d2('0x39')]['name'][_0x57d2('0x36')]()]['toString']();}});}return _0x1dbbb7;}function getTicket(_0x2bf106,_0x49a2c3,_0x50ce3b,_0x1090de,_0x3e39f5,_0xba2cc8){return function(_0x28566d){logger[_0x57d2('0x10')]('['+[_0x2bf106[_0x57d2('0x11')]()]+']\x20getTicket\x20input\x20crm',_0x28566d);return new Promise(function(_0x4541b2,_0xf91b05){var _0x2afbcb=_0x2bf106[_0x57d2('0x36')]()===_0x57d2('0x3a')?_0x28566d[_0x57d2('0x1c')]:_0x28566d[_0x57d2('0x2a')];var _0x406375={'method':'POST','uri':_0x50ce3b+_0x57d2('0x3b')+'?'+_0xba2cc8,'body':Object[_0x57d2('0x3c')]({},{'active':'true','caller_id':_0x2afbcb,'assigned_to':_0x28566d[_0x57d2('0x1c')],'short_description':intUtil['getString'](_0x1090de['Subjects'],_0x3e39f5,'\x20'),'description':intUtil[_0x57d2('0x3d')](_0x1090de[_0x57d2('0x3e')],_0x3e39f5,'\x0a')},getCustomFields(_0x1090de[_0x57d2('0x3f')],_0x3e39f5)),'auth':_0x49a2c3,'json':!![]};return rp(_0x406375)[_0x57d2('0xb')](function(_0x4821b4){logger[_0x57d2('0x10')]('['+[_0x2bf106[_0x57d2('0x11')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4821b4['result']);_0x28566d[_0x57d2('0x40')]=_0x4821b4[_0x57d2('0xc')][_0x57d2('0xf')];_0x28566d[_0x57d2('0x41')]=_0x4821b4[_0x57d2('0xc')][_0x57d2('0x42')];logger['info']('['+[_0x2bf106['toUpperCase']()]+']\x20getTicket\x20crm',_0x28566d);_0x4541b2(_0x28566d);})[_0x57d2('0x13')](function(_0x505849){logger[_0x57d2('0x14')]('['+[_0x2bf106[_0x57d2('0x11')]()]+']',_0x505849['message']);_0xf91b05(_0x505849[_0x57d2('0x1f')]);});});};}function createRemoteTag(_0xdb19c5,_0x35ced7,_0x557f79,_0x10d4e5){return new Promise(function(_0x224b7d,_0x25e121){var _0x1d8329={'method':_0x57d2('0x22'),'uri':_0x557f79+_0x57d2('0x43')+'?'+_0x10d4e5,'body':{'short_description':_0xdb19c5,'global':!![],'active':!![],'name':_0xdb19c5},'auth':_0x35ced7,'json':!![]};return rp(_0x1d8329)[_0x57d2('0xb')](function(_0x2b93c4){var _0x183ae8=_0x2b93c4['result'][_0x57d2('0xf')];_0x224b7d(_0x183ae8);});});}function getRemoteTag(_0x3ad348,_0x28109b,_0x5e3289,_0x7b334f,_0x3b12c9){return new Promise(function(_0x52ad94,_0x4b5f82){var _0x5aa6d3={'method':'GET','uri':_0x5e3289+_0x57d2('0x43')+'?sysparm_query=name%3D'+_0x3ad348+'&'+_0x7b334f,'auth':_0x28109b,'json':!![]};return rp(_0x5aa6d3)[_0x57d2('0xb')](function(_0x4cdae5){if(_0x4cdae5[_0x57d2('0xc')]['length']>0x0){var _0x240322=_0x4cdae5[_0x57d2('0xc')][0x0][_0x57d2('0xf')];_0x52ad94(_0x240322);}else{return createRemoteTag(_0x3ad348,_0x28109b,_0x5e3289,_0x7b334f)['then'](function(_0x5985e4){_0x52ad94(_0x5985e4);});}});});}function assignTagToIncident(_0xd5b87e,_0x2c1710,_0x3b57fa,_0x227a02,_0x3e5d71){return new Promise(function(_0x421f99,_0x4a2208){var _0x58301e={'method':_0x57d2('0x22'),'uri':_0x3b57fa+_0x57d2('0x44')+'?'+_0x3e5d71,'body':{'label':_0xd5b87e,'table':_0x57d2('0x3b'),'id_type':_0x57d2('0x45'),'table_key':_0x227a02['ticketId'],'title':'Incident\x20-\x20'+_0x227a02[_0x57d2('0x41')],'id_display':_0x227a02[_0x57d2('0x41')]},'auth':_0x2c1710,'json':!![]};return rp(_0x58301e)['then'](function(_0xad397){_0x421f99();})[_0x57d2('0x13')](function(){_0x421f99();});});}function manageTags(_0x15e3b6,_0x472e5d,_0x5ea1e5,_0x59f67c,_0x55f669,_0x4b7b27,_0x434cb7){return new Promise(function(_0x15a15d,_0x343890){var _0xa57b70=[];_0x472e5d[_0x57d2('0x2d')](function(_0x33fa8f){_0xa57b70[_0x57d2('0x46')](getRemoteTag(_0x33fa8f,_0x5ea1e5,_0x59f67c,_0x4b7b27,_0x434cb7));});return Promise['all'](_0xa57b70)[_0x57d2('0xb')](function(_0x4b8024){if(_0x4b8024[_0x57d2('0xd')]){logger['info']('['+[_0x15e3b6[_0x57d2('0x11')]()]+_0x57d2('0x47'),_0x4b8024);var _0x453e6c=[];_0x4b8024[_0x57d2('0x2d')](function(_0xcbe523){_0x453e6c[_0x57d2('0x46')](assignTagToIncident(_0xcbe523,_0x5ea1e5,_0x59f67c,_0x55f669,_0x4b7b27));});return Promise['all'](_0x453e6c)[_0x57d2('0xb')](function(){_0x15a15d();})[_0x57d2('0x13')](function(){_0x15a15d();});}else{_0x15a15d();}});});}function getTags(_0x27b27a,_0x6da8c3,_0x17e0f7,_0x2af67e,_0x26680f,_0x27669e){return function(_0x10141e){return new Promise(function(_0x59c4e4,_0x319643){var _0x4bddff=[];var _0x5b73e7=_0x2af67e['Tags'];if(_0x5b73e7&&_0x5b73e7[_0x57d2('0xd')]>0x0){_0x4bddff=_['map'](_0x5b73e7,_0x57d2('0x48'));}if(_0x4bddff[_0x57d2('0xd')]>0x0){return manageTags(_0x27b27a,_0x4bddff,_0x6da8c3,_0x17e0f7,_0x10141e,_0x26680f,_0x27669e)['then'](function(){_0x59c4e4(_0x10141e);});}else{_0x59c4e4(_0x10141e);}});};}function emit(_0x2792b0,_0xd3d714,_0x3ea517){var _0x13741f='%26sysparm_record_target%3Dincident'+_0x57d2('0x49')+_0x57d2('0x4a')+'%255EORDERBYDESCnumber';var _0x4cfae2={'uri':_0x2792b0+_0x57d2('0x4b')+_0x3ea517+_0x13741f};io['to'](util[_0x57d2('0x4c')]('user:%s',_0xd3d714))[_0x57d2('0x4d')](_0x57d2('0x4e'),_0x4cfae2);}exports['cs']=function(_0x360ee0,_0x858d6e,_0x720441,_0x3899b8,_0xca6e3,_0x2fa113,_0x6bc721,_0x3bec6f){var _0x22f977={};var _0x1d7850={'user':_0x2fa113[_0x57d2('0x4f')],'pass':_0x2fa113['password']};var _0x113c81=_0x57d2('0x50');var _0x1c14af=_0x57d2('0x51');_0x2fa113[_0x57d2('0x52')]=intUtil[_0x57d2('0x53')](_0x2fa113[_0x57d2('0x52')]);_0x2fa113[_0x57d2('0x54')]=intUtil[_0x57d2('0x53')](_0x2fa113[_0x57d2('0x54')]);var _0x1db3ac=util[_0x57d2('0x4c')](_0x57d2('0x55'),_0x2fa113[_0x57d2('0x52')]);_0x22f977[_0x57d2('0x17')]=!_[_0x57d2('0x56')](_0x3899b8)?_0x3899b8['email']:null;_0x22f977[_0x57d2('0x1d')]=_0x2fa113[_0x57d2('0x57')];_0x22f977['endUserNumber']=_0x3bec6f[_0x57d2('0x36')]()===_0x57d2('0x3a')?_0x858d6e[_0x57d2('0x58')]:_0x858d6e[_0x57d2('0x59')];_0x22f977['callDirection']=_0x3bec6f===_0x57d2('0x5a')||_0x3bec6f==='unmanaged'?'queue':_0x57d2('0x3a');var _0x4f30e8=util[_0x57d2('0x4c')](_0x57d2('0x5b'),_0x2fa113[_0x57d2('0x54')],_0x858d6e[_0x57d2('0x5c')],md5(_0x858d6e['uniqueid']));if(_0xca6e3&&_0xca6e3[_0x57d2('0x5d')]){logger[_0x57d2('0x10')](_0x57d2('0x5e'),_0x57d2('0x5f'));_0x858d6e[_0x57d2('0x60')]=_0x4f30e8;}else if(_0x6bc721&&_0x6bc721[_0x57d2('0x61')]&&_0x6bc721[_0x57d2('0x61')]!==_0x57d2('0x62')){logger[_0x57d2('0x10')](_0x57d2('0x63'),'Recording\x20is\x20enabled!');_0x858d6e[_0x57d2('0x60')]=_0x4f30e8;}else{_0x858d6e[_0x57d2('0x60')]='';}return getAdminUser(_0x3bec6f,_0x1d7850,_0x22f977,_0x1db3ac,_0x1c14af,_0x113c81)[_0x57d2('0xb')](getUser(_0x3bec6f,_0x1d7850,_0x1db3ac,_0x1c14af,_0x113c81))[_0x57d2('0xb')](getEndUser(_0x3bec6f,_0x1d7850,_0x1db3ac,_0x1c14af,_0x113c81))[_0x57d2('0xb')](getTicket(_0x3bec6f,_0x1d7850,_0x1db3ac,_0x720441,_0x858d6e,_0x1c14af))[_0x57d2('0xb')](function(_0x3052a3){logger[_0x57d2('0x10')](util[_0x57d2('0x4c')](_0x57d2('0x64'),_0x3052a3[_0x57d2('0x40')]));logger[_0x57d2('0x10')](util['format']('call\x20direction:\x20%s',_0x3bec6f));if(_0x3bec6f!==_0x57d2('0x65')){logger[_0x57d2('0x10')]('['+[_0x3bec6f[_0x57d2('0x11')]()]+']',_0x57d2('0x66'));emit(_0x2fa113[_0x57d2('0x52')],_0x3899b8['name'],_0x3052a3['ticketId']);}})[_0x57d2('0x13')](function(_0x14b5e1){logger[_0x57d2('0x14')]('['+[_0x3bec6f[_0x57d2('0x11')]()]+_0x57d2('0x67'),util[_0x57d2('0x68')](_0x14b5e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2c11=['toString','picklist','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','adminId','],\x20getUser\x20crm','catch','userId','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content'];(function(_0x543307,_0x5bdb8b){var _0x945453=function(_0x53012a){while(--_0x53012a){_0x543307['push'](_0x543307['shift']());}};_0x945453(++_0x5bdb8b);}(_0x2c11,0x112));var _0x12c1=function(_0x3508d1,_0x4436de){_0x3508d1=_0x3508d1-0x0;var _0x235dda=_0x2c11[_0x3508d1];return _0x235dda;};'use strict';var _=require(_0x12c1('0x0'));var Promise=require(_0x12c1('0x1'));var rp=require(_0x12c1('0x2'));var util=require(_0x12c1('0x3'));var md5=require(_0x12c1('0x4'));var Redis=require(_0x12c1('0x5'));var intUtil=require(_0x12c1('0x6'));var config=require(_0x12c1('0x7'));var logger=require(_0x12c1('0x8'))(_0x12c1('0x9'));config[_0x12c1('0xa')]=_['defaults'](config['redis'],{'host':_0x12c1('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x12c1('0xa')]));function getAdminUser(_0x53692d,_0x143076,_0x58fc1c,_0x5a7193,_0x43fe69,_0x5e66c4){return new Promise(function(_0x33c35c,_0x5c56b6){var _0x30fb63={'method':_0x12c1('0xc'),'uri':_0x5a7193+_0x12c1('0xd')+'&'+_0x43fe69+'&'+_0x5e66c4,'auth':_0x143076,'json':!![]};return rp(_0x30fb63)[_0x12c1('0xe')](function(_0x489428){if(_0x489428[_0x12c1('0xf')]['length']>0x0){_0x58fc1c['adminId']=_0x489428['result'][0x0][_0x12c1('0x10')];}logger['info']('['+[_0x53692d[_0x12c1('0x11')]()]+_0x12c1('0x12'),_0x58fc1c);_0x33c35c(_0x58fc1c);})['catch'](function(_0x525e32){logger[_0x12c1('0x13')]('['+[_0x53692d[_0x12c1('0x11')]()]+']',_0x525e32[_0x12c1('0x14')]);_0x5c56b6(_0x525e32['message']);});});}function getUser(_0x5046b4,_0x299e85,_0x555a34,_0x3c22ef,_0x20991a){return function(_0x37b2e5){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x16'),_0x37b2e5);return new Promise(function(_0x109af2,_0x219425){if(intUtil['validateEmail'](_0x37b2e5[_0x12c1('0x17')])){var _0x514058={'method':_0x12c1('0xc'),'uri':_0x555a34+'sys_user?sysparm_query=email%3D'+_0x37b2e5[_0x12c1('0x17')]+'&'+_0x3c22ef+'&'+_0x20991a,'auth':_0x299e85,'json':!![]};logger['info']('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x18'),_0x514058);return rp(_0x514058)[_0x12c1('0xe')](function(_0x1193e7){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x19'),_0x1193e7);if(_0x1193e7[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0&&String(_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x1b')])===_0x12c1('0x1c')){_0x37b2e5['userId']=_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x10')];}else{_0x37b2e5['userId']=_0x37b2e5[_0x12c1('0x1d')];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];}logger[_0x12c1('0x15')]('['+[_0x5046b4['toUpperCase']()]+_0x12c1('0x1e'),_0x37b2e5);_0x109af2(_0x37b2e5);})[_0x12c1('0x1f')](function(_0x1bd0a2){logger['error']('['+[_0x5046b4[_0x12c1('0x11')]()]+']',_0x1bd0a2[_0x12c1('0x14')]);_0x219425(_0x1bd0a2['message']);});}else{logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+']\x20using\x20admin\x20profile');_0x37b2e5[_0x12c1('0x20')]=_0x37b2e5['adminId'];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];_0x109af2(_0x37b2e5);}});};}function createEndUser(_0x5ac5fc,_0x219f03,_0x1eeb04,_0x114080,_0x41227e){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x21'),_0x1eeb04);return new Promise(function(_0x18b715,_0x2539c8){var _0x25186a={'method':_0x12c1('0x22'),'uri':_0x114080+'sys_user?'+_0x41227e,'body':{'user_name':_0x1eeb04[_0x12c1('0x23')],'roles':_0x12c1('0x24'),'first_name':_0x1eeb04[_0x12c1('0x23')],'active':'true','date_format':'System','phone':_0x1eeb04[_0x12c1('0x23')]},'auth':_0x219f03,'json':!![]};return rp(_0x25186a)[_0x12c1('0xe')](function(_0x1c20b1){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x25'),_0x1c20b1[_0x12c1('0xf')]);_0x1eeb04[_0x12c1('0x26')]=_0x1c20b1[_0x12c1('0xf')][_0x12c1('0x10')];_0x18b715(_0x1eeb04);})[_0x12c1('0x1f')](function(_0x2d5068){logger[_0x12c1('0x13')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+']',_0x2d5068[_0x12c1('0x14')]);_0x2539c8(_0x2d5068[_0x12c1('0x14')]);});});}function getEndUser(_0x137ba9,_0xdc31dd,_0x5134b8,_0x445627,_0x5d8670){return function(_0x543ff6){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x543ff6);return new Promise(function(_0x1d6233,_0x51f7dd){var _0x5e5f05={'method':'GET','uri':_0x5134b8+_0x12c1('0x27')+_0x543ff6[_0x12c1('0x23')]+'&'+_0x445627+'&'+_0x5d8670,'auth':_0xdc31dd,'json':!![]};return rp(_0x5e5f05)['then'](function(_0x5c9541){if(_0x5c9541[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0){_0x543ff6['endUserId']=_0x5c9541[_0x12c1('0xf')][0x0][_0x12c1('0x10')];logger['info']('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x28'),_0x543ff6);_0x1d6233(_0x543ff6);}else{return createEndUser(_0x137ba9,_0xdc31dd,_0x543ff6,_0x5134b8,_0x445627)[_0x12c1('0xe')](function(_0x4fa704){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x29'),_0x4fa704);_0x1d6233(_0x4fa704);});}})['catch'](function(_0x1f61df){logger[_0x12c1('0x13')]('['+[_0x137ba9[_0x12c1('0x11')]()]+']',_0x1f61df[_0x12c1('0x14')]);_0x51f7dd(_0x1f61df[_0x12c1('0x14')]);});});};}function getCustomFields(_0x1370e7,_0x1a9e3f){var _0x3c8999={};if(_0x1370e7[_0x12c1('0x1a')]>0x0){_[_0x12c1('0x2a')](_0x1370e7,function(_0x224b29){if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),'picklist'],_0x224b29[_0x12c1('0x2d')])&&_0x224b29[_0x12c1('0x2e')]&&!_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29['nameField'][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),_0x12c1('0x33')],_0x224b29['type'])&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x35')&&_0x224b29[_0x12c1('0x36')]&&_0x224b29['idField']&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x1a9e3f[_0x224b29[_0x12c1('0x36')]][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x37')&&_0x224b29[_0x12c1('0x38')]&&_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')]&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')]['toLowerCase']()]=_0x1a9e3f[_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')][_0x12c1('0x30')]()]['toString']();}});}return _0x3c8999;}function getTicket(_0x31790b,_0x555be5,_0x121bd7,_0x23a08d,_0x162a2a,_0x5b6a61){return function(_0x36479a){logger[_0x12c1('0x15')]('['+[_0x31790b[_0x12c1('0x11')]()]+_0x12c1('0x3a'),_0x36479a);return new Promise(function(_0x41c0d2,_0xe14777){var _0x8bfd5c=_0x31790b['toLowerCase']()===_0x12c1('0x3b')?_0x36479a[_0x12c1('0x20')]:_0x36479a[_0x12c1('0x26')];var _0x254f9e={'method':'POST','uri':_0x121bd7+'incident'+'?'+_0x5b6a61,'body':Object[_0x12c1('0x3c')]({},{'active':_0x12c1('0x1c'),'caller_id':_0x8bfd5c,'assigned_to':_0x36479a['userId'],'short_description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3e')],_0x162a2a,'\x20'),'description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3f')],_0x162a2a,'\x0a')},getCustomFields(_0x23a08d[_0x12c1('0x40')],_0x162a2a)),'auth':_0x555be5,'json':!![]};return rp(_0x254f9e)[_0x12c1('0xe')](function(_0x4cfe76){logger['info']('['+[_0x31790b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4cfe76[_0x12c1('0xf')]);_0x36479a['ticketId']=_0x4cfe76[_0x12c1('0xf')][_0x12c1('0x10')];_0x36479a[_0x12c1('0x41')]=_0x4cfe76[_0x12c1('0xf')]['number'];logger[_0x12c1('0x15')]('['+[_0x31790b['toUpperCase']()]+_0x12c1('0x42'),_0x36479a);_0x41c0d2(_0x36479a);})['catch'](function(_0x200579){logger['error']('['+[_0x31790b[_0x12c1('0x11')]()]+']',_0x200579[_0x12c1('0x14')]);_0xe14777(_0x200579[_0x12c1('0x14')]);});});};}function createRemoteTag(_0x52df7d,_0x1aa7d8,_0x475502,_0x56b8ff){return new Promise(function(_0xd1f068,_0x366620){var _0x18f3dd={'method':'POST','uri':_0x475502+_0x12c1('0x43')+'?'+_0x56b8ff,'body':{'short_description':_0x52df7d,'global':!![],'active':!![],'name':_0x52df7d},'auth':_0x1aa7d8,'json':!![]};return rp(_0x18f3dd)[_0x12c1('0xe')](function(_0x2c1f34){var _0x432d3a=_0x2c1f34[_0x12c1('0xf')][_0x12c1('0x10')];_0xd1f068(_0x432d3a);});});}function getRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d,_0x1a5f87){return new Promise(function(_0x40626d,_0x116348){var _0x3f68de={'method':_0x12c1('0xc'),'uri':_0x1fe271+_0x12c1('0x43')+_0x12c1('0x44')+_0x508b01+'&'+_0x262b2d,'auth':_0x4c2bd8,'json':!![]};return rp(_0x3f68de)['then'](function(_0x158e0c){if(_0x158e0c[_0x12c1('0xf')]['length']>0x0){var _0x18b94d=_0x158e0c[_0x12c1('0xf')][0x0][_0x12c1('0x10')];_0x40626d(_0x18b94d);}else{return createRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d)[_0x12c1('0xe')](function(_0x1764c3){_0x40626d(_0x1764c3);});}});});}function assignTagToIncident(_0x132bf3,_0x1ce302,_0x4d969f,_0x3bf739,_0x311943){return new Promise(function(_0x29146a,_0x36735d){var _0x58a02f={'method':_0x12c1('0x22'),'uri':_0x4d969f+_0x12c1('0x45')+'?'+_0x311943,'body':{'label':_0x132bf3,'table':_0x12c1('0x46'),'id_type':'Incident','table_key':_0x3bf739[_0x12c1('0x47')],'title':_0x12c1('0x48')+_0x3bf739[_0x12c1('0x41')],'id_display':_0x3bf739['ticketNumber']},'auth':_0x1ce302,'json':!![]};return rp(_0x58a02f)[_0x12c1('0xe')](function(_0x2912e0){_0x29146a();})[_0x12c1('0x1f')](function(){_0x29146a();});});}function manageTags(_0x1c2cfd,_0x54d1eb,_0x503f12,_0x5c05bb,_0x119815,_0x447e56,_0x4d3410){return new Promise(function(_0x54ae22,_0x3a1f0a){var _0x1cd424=[];_0x54d1eb['forEach'](function(_0x9dcae3){_0x1cd424[_0x12c1('0x49')](getRemoteTag(_0x9dcae3,_0x503f12,_0x5c05bb,_0x447e56,_0x4d3410));});return Promise['all'](_0x1cd424)[_0x12c1('0xe')](function(_0xe3764){if(_0xe3764[_0x12c1('0x1a')]){logger[_0x12c1('0x15')]('['+[_0x1c2cfd[_0x12c1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xe3764);var _0x195304=[];_0xe3764[_0x12c1('0x2a')](function(_0x8efb38){_0x195304[_0x12c1('0x49')](assignTagToIncident(_0x8efb38,_0x503f12,_0x5c05bb,_0x119815,_0x447e56));});return Promise[_0x12c1('0x4a')](_0x195304)[_0x12c1('0xe')](function(){_0x54ae22();})[_0x12c1('0x1f')](function(){_0x54ae22();});}else{_0x54ae22();}});});}function getTags(_0x3cfc66,_0x46446e,_0x4ecf08,_0x33d0c2,_0x1a0190,_0x2b7916){return function(_0x3d8264){return new Promise(function(_0x53af59,_0x3e0271){var _0x5bbd9f=[];var _0x19283f=_0x33d0c2[_0x12c1('0x4b')];if(_0x19283f&&_0x19283f[_0x12c1('0x1a')]>0x0){_0x5bbd9f=_[_0x12c1('0x4c')](_0x19283f,_0x12c1('0x39'));}if(_0x5bbd9f['length']>0x0){return manageTags(_0x3cfc66,_0x5bbd9f,_0x46446e,_0x4ecf08,_0x3d8264,_0x1a0190,_0x2b7916)[_0x12c1('0xe')](function(){_0x53af59(_0x3d8264);});}else{_0x53af59(_0x3d8264);}});};}function emit(_0x2fa29f,_0x430bf8,_0x1dd900){var _0x4e1464=_0x12c1('0x4d')+_0x12c1('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x12c1('0x4f');var _0x377650={'uri':_0x2fa29f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x1dd900+_0x4e1464};io['to'](util[_0x12c1('0x50')](_0x12c1('0x51'),_0x430bf8))[_0x12c1('0x52')](_0x12c1('0x53'),_0x377650);}exports['cs']=function(_0x285afa,_0x502515,_0x2014c7,_0x2ada62,_0x54377b,_0x44718e,_0x18740e,_0x341f1c){var _0x19f9d4={};var _0x1c4478={'user':_0x44718e[_0x12c1('0x54')],'pass':_0x44718e[_0x12c1('0x55')]};var _0x420665='sysparm_limit=1';var _0xf62e1a='sysparm_display_value=true';_0x44718e[_0x12c1('0x56')]=intUtil[_0x12c1('0x57')](_0x44718e['remoteUri']);_0x44718e[_0x12c1('0x58')]=intUtil[_0x12c1('0x57')](_0x44718e['serverUrl']);var _0x2d38ff=util[_0x12c1('0x50')](_0x12c1('0x59'),_0x44718e['remoteUri']);_0x19f9d4[_0x12c1('0x17')]=!_[_0x12c1('0x5a')](_0x2ada62)?_0x2ada62[_0x12c1('0x5b')]:null;_0x19f9d4['adminEmail']=_0x44718e[_0x12c1('0x5b')];_0x19f9d4[_0x12c1('0x23')]=_0x341f1c[_0x12c1('0x30')]()===_0x12c1('0x3b')?_0x502515[_0x12c1('0x5c')]:_0x502515[_0x12c1('0x5d')];_0x19f9d4[_0x12c1('0x5e')]=_0x341f1c==='queue'||_0x341f1c===_0x12c1('0x5f')?_0x12c1('0x60'):_0x12c1('0x3b');var _0x40208d=util[_0x12c1('0x50')](_0x12c1('0x61'),_0x44718e[_0x12c1('0x58')],_0x502515[_0x12c1('0x62')],md5(_0x502515['uniqueid']));if(_0x54377b&&_0x54377b[_0x12c1('0x63')]){logger[_0x12c1('0x15')](_0x12c1('0x64'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else if(_0x18740e&&_0x18740e[_0x12c1('0x66')]&&_0x18740e[_0x12c1('0x66')]!==_0x12c1('0x67')){logger['info'](_0x12c1('0x68'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else{_0x502515['recordingURL']='';}return getAdminUser(_0x341f1c,_0x1c4478,_0x19f9d4,_0x2d38ff,_0xf62e1a,_0x420665)[_0x12c1('0xe')](getUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))[_0x12c1('0xe')](getEndUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))['then'](getTicket(_0x341f1c,_0x1c4478,_0x2d38ff,_0x2014c7,_0x502515,_0xf62e1a))['then'](function(_0x5e1246){logger[_0x12c1('0x15')](util[_0x12c1('0x50')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5e1246[_0x12c1('0x47')]));logger[_0x12c1('0x15')](util['format'](_0x12c1('0x69'),_0x341f1c));if(_0x341f1c!==_0x12c1('0x5f')){logger[_0x12c1('0x15')]('['+[_0x341f1c[_0x12c1('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x44718e[_0x12c1('0x56')],_0x2ada62['name'],_0x5e1246[_0x12c1('0x47')]);}})[_0x12c1('0x1f')](function(_0x34d4f4){logger[_0x12c1('0x13')]('['+[_0x341f1c['toUpperCase']()]+_0x12c1('0x6a'),util[_0x12c1('0x6b')](_0x34d4f4,{'showHidden':!![],'depth':null}));});};
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