Built motion from commit 52c8a02d.|2.6.29
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ae2ad6b..fe9c492 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa9e0=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','userId','adminEmail','],\x20getUser\x20crm','catch','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','type','customField','idField','content','toString','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','Incident','ticketId','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','serverUrl','stripTrailingSlash','%s/api/now/table/','remoteUri','email','destcalleridnum','calleridnum','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message'];(function(_0x1ac595,_0x5d2081){var _0x455fff=function(_0x3043ee){while(--_0x3043ee){_0x1ac595['push'](_0x1ac595['shift']());}};_0x455fff(++_0x5d2081);}(_0xa9e0,0x123));var _0x0a9e=function(_0xbb091,_0x3fe7ee){_0xbb091=_0xbb091-0x0;var _0x467a04=_0xa9e0[_0xbb091];return _0x467a04;};'use strict';var _=require(_0x0a9e('0x0'));var Promise=require(_0x0a9e('0x1'));var rp=require(_0x0a9e('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function getAdminUser(_0x5f41ea,_0x503809,_0xe42b77,_0x56465b,_0x52cace,_0x39753a){return new Promise(function(_0xf81284,_0x307b3e){var _0x3ab53f={'method':_0x0a9e('0xb'),'uri':_0x56465b+_0x0a9e('0xc')+'&'+_0x52cace+'&'+_0x39753a,'auth':_0x503809,'json':!![]};return rp(_0x3ab53f)['then'](function(_0x50dfb2){if(_0x50dfb2['result']['length']>0x0){_0xe42b77[_0x0a9e('0xd')]=_0x50dfb2[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}logger[_0x0a9e('0x10')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+_0x0a9e('0x12'),_0xe42b77);_0xf81284(_0xe42b77);})['catch'](function(_0x4283ce){logger[_0x0a9e('0x13')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+']',_0x4283ce[_0x0a9e('0x14')]);_0x307b3e(_0x4283ce[_0x0a9e('0x14')]);});});}function getUser(_0x4d5611,_0x52a03d,_0x22dccb,_0x5d0880,_0x1985b6){return function(_0x519dfd){logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x519dfd);return new Promise(function(_0x225616,_0x5a0a06){if(intUtil[_0x0a9e('0x15')](_0x519dfd[_0x0a9e('0x16')])){var _0x106033={'method':_0x0a9e('0xb'),'uri':_0x22dccb+_0x0a9e('0x17')+_0x519dfd[_0x0a9e('0x16')]+'&'+_0x5d0880+'&'+_0x1985b6,'auth':_0x52a03d,'json':!![]};logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x18'),_0x106033);return rp(_0x106033)[_0x0a9e('0x19')](function(_0x1c696a){logger[_0x0a9e('0x10')]('['+[_0x4d5611['toUpperCase']()]+_0x0a9e('0x1a'),_0x1c696a);if(_0x1c696a[_0x0a9e('0xe')]['length']>0x0&&String(_0x1c696a[_0x0a9e('0xe')][0x0]['active'])==='true'){_0x519dfd[_0x0a9e('0x1b')]=_0x1c696a[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}else{_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd[_0x0a9e('0x1c')];}logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x1d'),_0x519dfd);_0x225616(_0x519dfd);})[_0x0a9e('0x1e')](function(_0x16b1ca){logger['error']('['+[_0x4d5611['toUpperCase']()]+']',_0x16b1ca[_0x0a9e('0x14')]);_0x5a0a06(_0x16b1ca[_0x0a9e('0x14')]);});}else{logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+']\x20using\x20admin\x20profile');_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd['adminEmail'];_0x225616(_0x519dfd);}});};}function createEndUser(_0x1dc186,_0x34dc65,_0x25fba9,_0x14433c,_0x140511){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+_0x0a9e('0x1f'),_0x25fba9);return new Promise(function(_0x5a101a,_0x3652a7){var _0x468813={'method':_0x0a9e('0x20'),'uri':_0x14433c+_0x0a9e('0x21')+_0x140511,'body':{'user_name':_0x25fba9['endUserNumber'],'roles':_0x0a9e('0x22'),'first_name':_0x25fba9[_0x0a9e('0x23')],'active':_0x0a9e('0x24'),'date_format':_0x0a9e('0x25'),'phone':_0x25fba9[_0x0a9e('0x23')]},'auth':_0x34dc65,'json':!![]};return rp(_0x468813)[_0x0a9e('0x19')](function(_0x296f41){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+'],\x20EndUser\x20schema',_0x296f41[_0x0a9e('0xe')]);_0x25fba9['endUserId']=_0x296f41[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x5a101a(_0x25fba9);})[_0x0a9e('0x1e')](function(_0x33bdb7){logger[_0x0a9e('0x13')]('['+[_0x1dc186['toUpperCase']()]+']',_0x33bdb7[_0x0a9e('0x14')]);_0x3652a7(_0x33bdb7[_0x0a9e('0x14')]);});});}function getEndUser(_0x40cb85,_0x2da5c0,_0x2b45ea,_0x409319,_0x332d35){return function(_0x39e565){logger['info']('['+[_0x40cb85[_0x0a9e('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x39e565);return new Promise(function(_0x2cc7a0,_0x14b13f){var _0x2b7e7f={'method':_0x0a9e('0xb'),'uri':_0x2b45ea+'sys_user?sysparm_query=phone%3D'+_0x39e565[_0x0a9e('0x23')]+'&'+_0x409319+'&'+_0x332d35,'auth':_0x2da5c0,'json':!![]};return rp(_0x2b7e7f)[_0x0a9e('0x19')](function(_0x1fa90d){if(_0x1fa90d[_0x0a9e('0xe')]['length']>0x0){_0x39e565['endUserId']=_0x1fa90d[_0x0a9e('0xe')][0x0]['sys_id'];logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x26'),_0x39e565);_0x2cc7a0(_0x39e565);}else{return createEndUser(_0x40cb85,_0x2da5c0,_0x39e565,_0x2b45ea,_0x409319)[_0x0a9e('0x19')](function(_0x4f41ae){logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x27'),_0x4f41ae);_0x2cc7a0(_0x4f41ae);});}})['catch'](function(_0x1dbf74){logger[_0x0a9e('0x13')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+']',_0x1dbf74['message']);_0x14b13f(_0x1dbf74['message']);});});};}function getCustomFields(_0x11b61d,_0x40d766){var _0x5adda1={};if(_0x11b61d[_0x0a9e('0x28')]>0x0){_[_0x0a9e('0x29')](_0x11b61d,function(_0x2e1b3a){if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a['nameField']&&!_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')]['toLowerCase']()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]===_0x0a9e('0x30')&&_0x2e1b3a[_0x0a9e('0x31')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x31')]][_0x0a9e('0x2e')]();}else if(_0x2e1b3a['type']==='customVariable'&&_0x2e1b3a[_0x0a9e('0x32')]&&_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')][_0x0a9e('0x2f')]()][_0x0a9e('0x2e')]();}});}return _0x5adda1;}function getTicket(_0x35ed4a,_0x5026aa,_0x117c99,_0x138b8b,_0xdd268f,_0xfbd5ad){return function(_0x2e8caf){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x34'),_0x2e8caf);return new Promise(function(_0x59afe8,_0x2e9d90){var _0x48fd45=_0x35ed4a[_0x0a9e('0x2f')]()===_0x0a9e('0x35')?_0x2e8caf[_0x0a9e('0x1b')]:_0x2e8caf['endUserId'];var _0x14bec2={'method':_0x0a9e('0x20'),'uri':_0x117c99+_0x0a9e('0x36')+'?'+_0xfbd5ad,'body':Object[_0x0a9e('0x37')]({},{'active':_0x0a9e('0x24'),'caller_id':_0x48fd45,'assigned_to':_0x2e8caf[_0x0a9e('0x1b')],'short_description':intUtil[_0x0a9e('0x38')](_0x138b8b['Subjects'],_0xdd268f,'\x20'),'description':intUtil[_0x0a9e('0x38')](_0x138b8b[_0x0a9e('0x39')],_0xdd268f,'\x0a')},getCustomFields(_0x138b8b[_0x0a9e('0x3a')],_0xdd268f)),'auth':_0x5026aa,'json':!![]};return rp(_0x14bec2)[_0x0a9e('0x19')](function(_0x409789){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3b'),_0x409789[_0x0a9e('0xe')]);_0x2e8caf['ticketId']=_0x409789[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x2e8caf['ticketNumber']=_0x409789['result']['number'];logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3c'),_0x2e8caf);_0x59afe8(_0x2e8caf);})[_0x0a9e('0x1e')](function(_0x61bb17){logger[_0x0a9e('0x13')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+']',_0x61bb17[_0x0a9e('0x14')]);_0x2e9d90(_0x61bb17['message']);});});};}function createRemoteTag(_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){return new Promise(function(_0x14d602,_0x5bb3ed){var _0x2b69d9={'method':_0x0a9e('0x20'),'uri':_0x39d77d+'label'+'?'+_0x204173,'body':{'short_description':_0x4b1b9f,'global':!![],'active':!![],'name':_0x4b1b9f},'auth':_0x53975a,'json':!![]};return rp(_0x2b69d9)['then'](function(_0x2ef381){var _0x59c6ff=_0x2ef381[_0x0a9e('0xe')]['sys_id'];_0x14d602(_0x59c6ff);});});}function getRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a,_0x2f82da){return new Promise(function(_0x1bf38a,_0x508b47){var _0x50f687={'method':_0x0a9e('0xb'),'uri':_0x439340+_0x0a9e('0x3d')+'?sysparm_query=name%3D'+_0x2e5e62+'&'+_0x53613a,'auth':_0x3c20b2,'json':!![]};return rp(_0x50f687)[_0x0a9e('0x19')](function(_0x5ce9ac){if(_0x5ce9ac[_0x0a9e('0xe')]['length']>0x0){var _0xe22ccc=_0x5ce9ac['result'][0x0]['sys_id'];_0x1bf38a(_0xe22ccc);}else{return createRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a)['then'](function(_0x2da03c){_0x1bf38a(_0x2da03c);});}});});}function assignTagToIncident(_0x47de4c,_0x2f7092,_0x65432,_0x3cfd00,_0x19b4df){return new Promise(function(_0x232830,_0x272738){var _0xd10662={'method':_0x0a9e('0x20'),'uri':_0x65432+'label_entry'+'?'+_0x19b4df,'body':{'label':_0x47de4c,'table':_0x0a9e('0x36'),'id_type':_0x0a9e('0x3e'),'table_key':_0x3cfd00[_0x0a9e('0x3f')],'title':_0x0a9e('0x40')+_0x3cfd00[_0x0a9e('0x41')],'id_display':_0x3cfd00[_0x0a9e('0x41')]},'auth':_0x2f7092,'json':!![]};return rp(_0xd10662)['then'](function(_0x956fbe){_0x232830();})[_0x0a9e('0x1e')](function(){_0x232830();});});}function manageTags(_0x5239ef,_0x3649cc,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a,_0x5674ee){return new Promise(function(_0x273cb5,_0x49d231){var _0x2244d6=[];_0x3649cc[_0x0a9e('0x29')](function(_0x261adb){_0x2244d6[_0x0a9e('0x42')](getRemoteTag(_0x261adb,_0x5cc8fb,_0x20c668,_0x4b3c1a,_0x5674ee));});return Promise[_0x0a9e('0x43')](_0x2244d6)[_0x0a9e('0x19')](function(_0x49eed0){if(_0x49eed0[_0x0a9e('0x28')]){logger['info']('['+[_0x5239ef[_0x0a9e('0x11')]()]+_0x0a9e('0x44'),_0x49eed0);var _0x51aaf7=[];_0x49eed0['forEach'](function(_0x453360){_0x51aaf7[_0x0a9e('0x42')](assignTagToIncident(_0x453360,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a));});return Promise[_0x0a9e('0x43')](_0x51aaf7)[_0x0a9e('0x19')](function(){_0x273cb5();})['catch'](function(){_0x273cb5();});}else{_0x273cb5();}});});}function getTags(_0x1d0dc8,_0xe05a5a,_0x54327c,_0x797b45,_0x17e88c,_0x88dcbf){return function(_0x409b29){return new Promise(function(_0x401837,_0x4d4a35){var _0x176840=[];var _0x2937e0=_0x797b45[_0x0a9e('0x45')];if(_0x2937e0&&_0x2937e0['length']>0x0){_0x176840=_[_0x0a9e('0x46')](_0x2937e0,'name');}if(_0x176840['length']>0x0){return manageTags(_0x1d0dc8,_0x176840,_0xe05a5a,_0x54327c,_0x409b29,_0x17e88c,_0x88dcbf)[_0x0a9e('0x19')](function(){_0x401837(_0x409b29);});}else{_0x401837(_0x409b29);}});};}function emit(_0x4556c5,_0x9375fb,_0x19c995){var _0x186f39=_0x0a9e('0x47')+_0x0a9e('0x48')+_0x0a9e('0x49')+_0x0a9e('0x4a');var _0x1cc4f3={'uri':_0x4556c5+_0x0a9e('0x4b')+_0x19c995+_0x186f39};io['to'](util[_0x0a9e('0x4c')](_0x0a9e('0x4d'),_0x9375fb))[_0x0a9e('0x4e')](_0x0a9e('0x4f'),_0x1cc4f3);}exports['cs']=function(_0x412a72,_0x2a28c0,_0x4257c9,_0x5150a4,_0x1b0b98,_0x295763,_0x243d12,_0x4edbb0){var _0x1148a1={};var _0x30944e={'user':_0x295763['username'],'pass':_0x295763[_0x0a9e('0x50')]};var _0x56e31e=_0x0a9e('0x51');var _0x427946=_0x0a9e('0x52');_0x295763['remoteUri']=intUtil['stripTrailingSlash'](_0x295763['remoteUri']);_0x295763[_0x0a9e('0x53')]=intUtil[_0x0a9e('0x54')](_0x295763[_0x0a9e('0x53')]);var _0x23a7d3=util[_0x0a9e('0x4c')](_0x0a9e('0x55'),_0x295763[_0x0a9e('0x56')]);_0x1148a1[_0x0a9e('0x16')]=!_['isNil'](_0x5150a4)?_0x5150a4[_0x0a9e('0x57')]:null;_0x1148a1[_0x0a9e('0x1c')]=_0x295763[_0x0a9e('0x57')];_0x1148a1['endUserNumber']=_0x4edbb0[_0x0a9e('0x2f')]()==='outbound'?_0x2a28c0[_0x0a9e('0x58')]:_0x2a28c0[_0x0a9e('0x59')];_0x1148a1['callDirection']=_0x4edbb0===_0x0a9e('0x5a')||_0x4edbb0===_0x0a9e('0x5b')?_0x0a9e('0x5a'):_0x0a9e('0x35');var _0x542ece=util[_0x0a9e('0x4c')](_0x0a9e('0x5c'),_0x295763[_0x0a9e('0x53')],_0x2a28c0[_0x0a9e('0x5d')],md5(_0x2a28c0['uniqueid']));if(_0x1b0b98&&_0x1b0b98[_0x0a9e('0x5e')]){logger[_0x0a9e('0x10')](_0x0a9e('0x5f'),_0x0a9e('0x60'));_0x2a28c0['recordingURL']=_0x542ece;}else if(_0x243d12&&_0x243d12[_0x0a9e('0x61')]&&_0x243d12[_0x0a9e('0x61')]!==_0x0a9e('0x62')){logger[_0x0a9e('0x10')](_0x0a9e('0x63'),_0x0a9e('0x60'));_0x2a28c0[_0x0a9e('0x64')]=_0x542ece;}else{_0x2a28c0[_0x0a9e('0x64')]='';}return getAdminUser(_0x4edbb0,_0x30944e,_0x1148a1,_0x23a7d3,_0x427946,_0x56e31e)[_0x0a9e('0x19')](getUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getEndUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getTicket(_0x4edbb0,_0x30944e,_0x23a7d3,_0x4257c9,_0x2a28c0,_0x427946))[_0x0a9e('0x19')](function(_0x25744a){logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x65'),_0x25744a[_0x0a9e('0x3f')]));logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x66'),_0x4edbb0));if(_0x4edbb0!==_0x0a9e('0x5b')){logger[_0x0a9e('0x10')]('['+[_0x4edbb0[_0x0a9e('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x295763['remoteUri'],_0x5150a4[_0x0a9e('0x33')],_0x25744a[_0x0a9e('0x3f')]);}})['catch'](function(_0x45108c){logger['error']('['+[_0x4edbb0[_0x0a9e('0x11')]()]+_0x0a9e('0x67'),util['inspect'](_0x45108c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2c11=['toString','picklist','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','adminId','],\x20getUser\x20crm','catch','userId','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content'];(function(_0x543307,_0x5bdb8b){var _0x945453=function(_0x53012a){while(--_0x53012a){_0x543307['push'](_0x543307['shift']());}};_0x945453(++_0x5bdb8b);}(_0x2c11,0x112));var _0x12c1=function(_0x3508d1,_0x4436de){_0x3508d1=_0x3508d1-0x0;var _0x235dda=_0x2c11[_0x3508d1];return _0x235dda;};'use strict';var _=require(_0x12c1('0x0'));var Promise=require(_0x12c1('0x1'));var rp=require(_0x12c1('0x2'));var util=require(_0x12c1('0x3'));var md5=require(_0x12c1('0x4'));var Redis=require(_0x12c1('0x5'));var intUtil=require(_0x12c1('0x6'));var config=require(_0x12c1('0x7'));var logger=require(_0x12c1('0x8'))(_0x12c1('0x9'));config[_0x12c1('0xa')]=_['defaults'](config['redis'],{'host':_0x12c1('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x12c1('0xa')]));function getAdminUser(_0x53692d,_0x143076,_0x58fc1c,_0x5a7193,_0x43fe69,_0x5e66c4){return new Promise(function(_0x33c35c,_0x5c56b6){var _0x30fb63={'method':_0x12c1('0xc'),'uri':_0x5a7193+_0x12c1('0xd')+'&'+_0x43fe69+'&'+_0x5e66c4,'auth':_0x143076,'json':!![]};return rp(_0x30fb63)[_0x12c1('0xe')](function(_0x489428){if(_0x489428[_0x12c1('0xf')]['length']>0x0){_0x58fc1c['adminId']=_0x489428['result'][0x0][_0x12c1('0x10')];}logger['info']('['+[_0x53692d[_0x12c1('0x11')]()]+_0x12c1('0x12'),_0x58fc1c);_0x33c35c(_0x58fc1c);})['catch'](function(_0x525e32){logger[_0x12c1('0x13')]('['+[_0x53692d[_0x12c1('0x11')]()]+']',_0x525e32[_0x12c1('0x14')]);_0x5c56b6(_0x525e32['message']);});});}function getUser(_0x5046b4,_0x299e85,_0x555a34,_0x3c22ef,_0x20991a){return function(_0x37b2e5){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x16'),_0x37b2e5);return new Promise(function(_0x109af2,_0x219425){if(intUtil['validateEmail'](_0x37b2e5[_0x12c1('0x17')])){var _0x514058={'method':_0x12c1('0xc'),'uri':_0x555a34+'sys_user?sysparm_query=email%3D'+_0x37b2e5[_0x12c1('0x17')]+'&'+_0x3c22ef+'&'+_0x20991a,'auth':_0x299e85,'json':!![]};logger['info']('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x18'),_0x514058);return rp(_0x514058)[_0x12c1('0xe')](function(_0x1193e7){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x19'),_0x1193e7);if(_0x1193e7[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0&&String(_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x1b')])===_0x12c1('0x1c')){_0x37b2e5['userId']=_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x10')];}else{_0x37b2e5['userId']=_0x37b2e5[_0x12c1('0x1d')];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];}logger[_0x12c1('0x15')]('['+[_0x5046b4['toUpperCase']()]+_0x12c1('0x1e'),_0x37b2e5);_0x109af2(_0x37b2e5);})[_0x12c1('0x1f')](function(_0x1bd0a2){logger['error']('['+[_0x5046b4[_0x12c1('0x11')]()]+']',_0x1bd0a2[_0x12c1('0x14')]);_0x219425(_0x1bd0a2['message']);});}else{logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+']\x20using\x20admin\x20profile');_0x37b2e5[_0x12c1('0x20')]=_0x37b2e5['adminId'];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];_0x109af2(_0x37b2e5);}});};}function createEndUser(_0x5ac5fc,_0x219f03,_0x1eeb04,_0x114080,_0x41227e){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x21'),_0x1eeb04);return new Promise(function(_0x18b715,_0x2539c8){var _0x25186a={'method':_0x12c1('0x22'),'uri':_0x114080+'sys_user?'+_0x41227e,'body':{'user_name':_0x1eeb04[_0x12c1('0x23')],'roles':_0x12c1('0x24'),'first_name':_0x1eeb04[_0x12c1('0x23')],'active':'true','date_format':'System','phone':_0x1eeb04[_0x12c1('0x23')]},'auth':_0x219f03,'json':!![]};return rp(_0x25186a)[_0x12c1('0xe')](function(_0x1c20b1){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x25'),_0x1c20b1[_0x12c1('0xf')]);_0x1eeb04[_0x12c1('0x26')]=_0x1c20b1[_0x12c1('0xf')][_0x12c1('0x10')];_0x18b715(_0x1eeb04);})[_0x12c1('0x1f')](function(_0x2d5068){logger[_0x12c1('0x13')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+']',_0x2d5068[_0x12c1('0x14')]);_0x2539c8(_0x2d5068[_0x12c1('0x14')]);});});}function getEndUser(_0x137ba9,_0xdc31dd,_0x5134b8,_0x445627,_0x5d8670){return function(_0x543ff6){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x543ff6);return new Promise(function(_0x1d6233,_0x51f7dd){var _0x5e5f05={'method':'GET','uri':_0x5134b8+_0x12c1('0x27')+_0x543ff6[_0x12c1('0x23')]+'&'+_0x445627+'&'+_0x5d8670,'auth':_0xdc31dd,'json':!![]};return rp(_0x5e5f05)['then'](function(_0x5c9541){if(_0x5c9541[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0){_0x543ff6['endUserId']=_0x5c9541[_0x12c1('0xf')][0x0][_0x12c1('0x10')];logger['info']('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x28'),_0x543ff6);_0x1d6233(_0x543ff6);}else{return createEndUser(_0x137ba9,_0xdc31dd,_0x543ff6,_0x5134b8,_0x445627)[_0x12c1('0xe')](function(_0x4fa704){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x29'),_0x4fa704);_0x1d6233(_0x4fa704);});}})['catch'](function(_0x1f61df){logger[_0x12c1('0x13')]('['+[_0x137ba9[_0x12c1('0x11')]()]+']',_0x1f61df[_0x12c1('0x14')]);_0x51f7dd(_0x1f61df[_0x12c1('0x14')]);});});};}function getCustomFields(_0x1370e7,_0x1a9e3f){var _0x3c8999={};if(_0x1370e7[_0x12c1('0x1a')]>0x0){_[_0x12c1('0x2a')](_0x1370e7,function(_0x224b29){if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),'picklist'],_0x224b29[_0x12c1('0x2d')])&&_0x224b29[_0x12c1('0x2e')]&&!_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29['nameField'][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),_0x12c1('0x33')],_0x224b29['type'])&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x35')&&_0x224b29[_0x12c1('0x36')]&&_0x224b29['idField']&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x1a9e3f[_0x224b29[_0x12c1('0x36')]][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x37')&&_0x224b29[_0x12c1('0x38')]&&_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')]&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')]['toLowerCase']()]=_0x1a9e3f[_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')][_0x12c1('0x30')]()]['toString']();}});}return _0x3c8999;}function getTicket(_0x31790b,_0x555be5,_0x121bd7,_0x23a08d,_0x162a2a,_0x5b6a61){return function(_0x36479a){logger[_0x12c1('0x15')]('['+[_0x31790b[_0x12c1('0x11')]()]+_0x12c1('0x3a'),_0x36479a);return new Promise(function(_0x41c0d2,_0xe14777){var _0x8bfd5c=_0x31790b['toLowerCase']()===_0x12c1('0x3b')?_0x36479a[_0x12c1('0x20')]:_0x36479a[_0x12c1('0x26')];var _0x254f9e={'method':'POST','uri':_0x121bd7+'incident'+'?'+_0x5b6a61,'body':Object[_0x12c1('0x3c')]({},{'active':_0x12c1('0x1c'),'caller_id':_0x8bfd5c,'assigned_to':_0x36479a['userId'],'short_description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3e')],_0x162a2a,'\x20'),'description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3f')],_0x162a2a,'\x0a')},getCustomFields(_0x23a08d[_0x12c1('0x40')],_0x162a2a)),'auth':_0x555be5,'json':!![]};return rp(_0x254f9e)[_0x12c1('0xe')](function(_0x4cfe76){logger['info']('['+[_0x31790b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4cfe76[_0x12c1('0xf')]);_0x36479a['ticketId']=_0x4cfe76[_0x12c1('0xf')][_0x12c1('0x10')];_0x36479a[_0x12c1('0x41')]=_0x4cfe76[_0x12c1('0xf')]['number'];logger[_0x12c1('0x15')]('['+[_0x31790b['toUpperCase']()]+_0x12c1('0x42'),_0x36479a);_0x41c0d2(_0x36479a);})['catch'](function(_0x200579){logger['error']('['+[_0x31790b[_0x12c1('0x11')]()]+']',_0x200579[_0x12c1('0x14')]);_0xe14777(_0x200579[_0x12c1('0x14')]);});});};}function createRemoteTag(_0x52df7d,_0x1aa7d8,_0x475502,_0x56b8ff){return new Promise(function(_0xd1f068,_0x366620){var _0x18f3dd={'method':'POST','uri':_0x475502+_0x12c1('0x43')+'?'+_0x56b8ff,'body':{'short_description':_0x52df7d,'global':!![],'active':!![],'name':_0x52df7d},'auth':_0x1aa7d8,'json':!![]};return rp(_0x18f3dd)[_0x12c1('0xe')](function(_0x2c1f34){var _0x432d3a=_0x2c1f34[_0x12c1('0xf')][_0x12c1('0x10')];_0xd1f068(_0x432d3a);});});}function getRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d,_0x1a5f87){return new Promise(function(_0x40626d,_0x116348){var _0x3f68de={'method':_0x12c1('0xc'),'uri':_0x1fe271+_0x12c1('0x43')+_0x12c1('0x44')+_0x508b01+'&'+_0x262b2d,'auth':_0x4c2bd8,'json':!![]};return rp(_0x3f68de)['then'](function(_0x158e0c){if(_0x158e0c[_0x12c1('0xf')]['length']>0x0){var _0x18b94d=_0x158e0c[_0x12c1('0xf')][0x0][_0x12c1('0x10')];_0x40626d(_0x18b94d);}else{return createRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d)[_0x12c1('0xe')](function(_0x1764c3){_0x40626d(_0x1764c3);});}});});}function assignTagToIncident(_0x132bf3,_0x1ce302,_0x4d969f,_0x3bf739,_0x311943){return new Promise(function(_0x29146a,_0x36735d){var _0x58a02f={'method':_0x12c1('0x22'),'uri':_0x4d969f+_0x12c1('0x45')+'?'+_0x311943,'body':{'label':_0x132bf3,'table':_0x12c1('0x46'),'id_type':'Incident','table_key':_0x3bf739[_0x12c1('0x47')],'title':_0x12c1('0x48')+_0x3bf739[_0x12c1('0x41')],'id_display':_0x3bf739['ticketNumber']},'auth':_0x1ce302,'json':!![]};return rp(_0x58a02f)[_0x12c1('0xe')](function(_0x2912e0){_0x29146a();})[_0x12c1('0x1f')](function(){_0x29146a();});});}function manageTags(_0x1c2cfd,_0x54d1eb,_0x503f12,_0x5c05bb,_0x119815,_0x447e56,_0x4d3410){return new Promise(function(_0x54ae22,_0x3a1f0a){var _0x1cd424=[];_0x54d1eb['forEach'](function(_0x9dcae3){_0x1cd424[_0x12c1('0x49')](getRemoteTag(_0x9dcae3,_0x503f12,_0x5c05bb,_0x447e56,_0x4d3410));});return Promise['all'](_0x1cd424)[_0x12c1('0xe')](function(_0xe3764){if(_0xe3764[_0x12c1('0x1a')]){logger[_0x12c1('0x15')]('['+[_0x1c2cfd[_0x12c1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xe3764);var _0x195304=[];_0xe3764[_0x12c1('0x2a')](function(_0x8efb38){_0x195304[_0x12c1('0x49')](assignTagToIncident(_0x8efb38,_0x503f12,_0x5c05bb,_0x119815,_0x447e56));});return Promise[_0x12c1('0x4a')](_0x195304)[_0x12c1('0xe')](function(){_0x54ae22();})[_0x12c1('0x1f')](function(){_0x54ae22();});}else{_0x54ae22();}});});}function getTags(_0x3cfc66,_0x46446e,_0x4ecf08,_0x33d0c2,_0x1a0190,_0x2b7916){return function(_0x3d8264){return new Promise(function(_0x53af59,_0x3e0271){var _0x5bbd9f=[];var _0x19283f=_0x33d0c2[_0x12c1('0x4b')];if(_0x19283f&&_0x19283f[_0x12c1('0x1a')]>0x0){_0x5bbd9f=_[_0x12c1('0x4c')](_0x19283f,_0x12c1('0x39'));}if(_0x5bbd9f['length']>0x0){return manageTags(_0x3cfc66,_0x5bbd9f,_0x46446e,_0x4ecf08,_0x3d8264,_0x1a0190,_0x2b7916)[_0x12c1('0xe')](function(){_0x53af59(_0x3d8264);});}else{_0x53af59(_0x3d8264);}});};}function emit(_0x2fa29f,_0x430bf8,_0x1dd900){var _0x4e1464=_0x12c1('0x4d')+_0x12c1('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x12c1('0x4f');var _0x377650={'uri':_0x2fa29f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x1dd900+_0x4e1464};io['to'](util[_0x12c1('0x50')](_0x12c1('0x51'),_0x430bf8))[_0x12c1('0x52')](_0x12c1('0x53'),_0x377650);}exports['cs']=function(_0x285afa,_0x502515,_0x2014c7,_0x2ada62,_0x54377b,_0x44718e,_0x18740e,_0x341f1c){var _0x19f9d4={};var _0x1c4478={'user':_0x44718e[_0x12c1('0x54')],'pass':_0x44718e[_0x12c1('0x55')]};var _0x420665='sysparm_limit=1';var _0xf62e1a='sysparm_display_value=true';_0x44718e[_0x12c1('0x56')]=intUtil[_0x12c1('0x57')](_0x44718e['remoteUri']);_0x44718e[_0x12c1('0x58')]=intUtil[_0x12c1('0x57')](_0x44718e['serverUrl']);var _0x2d38ff=util[_0x12c1('0x50')](_0x12c1('0x59'),_0x44718e['remoteUri']);_0x19f9d4[_0x12c1('0x17')]=!_[_0x12c1('0x5a')](_0x2ada62)?_0x2ada62[_0x12c1('0x5b')]:null;_0x19f9d4['adminEmail']=_0x44718e[_0x12c1('0x5b')];_0x19f9d4[_0x12c1('0x23')]=_0x341f1c[_0x12c1('0x30')]()===_0x12c1('0x3b')?_0x502515[_0x12c1('0x5c')]:_0x502515[_0x12c1('0x5d')];_0x19f9d4[_0x12c1('0x5e')]=_0x341f1c==='queue'||_0x341f1c===_0x12c1('0x5f')?_0x12c1('0x60'):_0x12c1('0x3b');var _0x40208d=util[_0x12c1('0x50')](_0x12c1('0x61'),_0x44718e[_0x12c1('0x58')],_0x502515[_0x12c1('0x62')],md5(_0x502515['uniqueid']));if(_0x54377b&&_0x54377b[_0x12c1('0x63')]){logger[_0x12c1('0x15')](_0x12c1('0x64'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else if(_0x18740e&&_0x18740e[_0x12c1('0x66')]&&_0x18740e[_0x12c1('0x66')]!==_0x12c1('0x67')){logger['info'](_0x12c1('0x68'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else{_0x502515['recordingURL']='';}return getAdminUser(_0x341f1c,_0x1c4478,_0x19f9d4,_0x2d38ff,_0xf62e1a,_0x420665)[_0x12c1('0xe')](getUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))[_0x12c1('0xe')](getEndUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))['then'](getTicket(_0x341f1c,_0x1c4478,_0x2d38ff,_0x2014c7,_0x502515,_0xf62e1a))['then'](function(_0x5e1246){logger[_0x12c1('0x15')](util[_0x12c1('0x50')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5e1246[_0x12c1('0x47')]));logger[_0x12c1('0x15')](util['format'](_0x12c1('0x69'),_0x341f1c));if(_0x341f1c!==_0x12c1('0x5f')){logger[_0x12c1('0x15')]('['+[_0x341f1c[_0x12c1('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x44718e[_0x12c1('0x56')],_0x2ada62['name'],_0x5e1246[_0x12c1('0x47')]);}})[_0x12c1('0x1f')](function(_0x34d4f4){logger[_0x12c1('0x13')]('['+[_0x341f1c['toUpperCase']()]+_0x12c1('0x6a'),util[_0x12c1('0x6b')](_0x34d4f4,{'showHidden':!![],'depth':null}));});};
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