// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7be9=['Account\x20%d\x20is\x20not\x20valid','Calls','queue','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','Inbound','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Outbound','Ticket\x20created!','users','error','unmanaged','lastevent','isNil','lodash','request-promise','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','emit','name','getString','assigned_user_id','created_by','description','Descriptions','date_start','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','parent_name','forEach','push','idField','variableName','set_entry','JSON','stringify','format','Basic\x20%s','apiKey','toString','base64','get_server_info','info','Getting\x20agent\x20with\x20name','get_entry_list','Employees','user_name','length','find','entry_list','value','Agent\x20found!','resolve','name_value_list','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','debug','[HTTP]','map','type','string','nameField','customField','toLowerCase','custom_fields','content','variable','customVariable','Variable','login','password','PLAIN','xCALLY\x20Motion\x20integration'];(function(_0x19d676,_0xd0219c){var _0x129a87=function(_0x2f95fa){while(--_0x2f95fa){_0x19d676['push'](_0x19d676['shift']());}};_0x129a87(++_0xd0219c);}(_0x7be9,0x117));var _0x97be=function(_0x36ed48,_0x1ee0d4){_0x36ed48=_0x36ed48-0x0;var _0x51c63a=_0x7be9[_0x36ed48];return _0x51c63a;};'use strict';var _=require(_0x97be('0x0'));var rp=require(_0x97be('0x1'));var BPromise=require(_0x97be('0x2'));var md5=require(_0x97be('0x3'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x97be('0x4'));var config=require(_0x97be('0x5'));var logger=require(_0x97be('0x6'))(_0x97be('0x7'));config[_0x97be('0x8')]=_[_0x97be('0x9')](config[_0x97be('0x8')],{'host':_0x97be('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var def={'method':'POST','json':!![]};function emit(_0x1476c3,_0x410268,_0x512688){io['to'](_0x1476c3)[_0x97be('0xb')](_0x410268,_0x512688);}function getTicket(_0x5d6b72,_0x364b5e,_0x2c66e2,_0x151831,_0x57cc4f,_0x5ca990,_0x48ca98,_0x583c5b){logger['info']('Creating\x20new\x20ticket...');var _0x231321=new Date();var _0x464343=[{'name':_0x97be('0xc'),'value':intUtil[_0x97be('0xd')](_0x151831['Subjects'],_0x57cc4f,'\x20')},{'name':_0x97be('0xe'),'value':_0x364b5e['id']},{'name':_0x97be('0xf'),'value':_0x364b5e['id']},{'name':_0x97be('0x10'),'value':intUtil['getString'](_0x151831[_0x97be('0x11')],_0x57cc4f,'\x0a')},{'name':_0x97be('0x12'),'value':_0x231321[_0x97be('0x13')]()[_0x97be('0x14')](0x0,0x13)[_0x97be('0x15')]('T','\x20')},{'name':_0x97be('0x16'),'value':'0'},{'name':_0x97be('0x17'),'value':'15'},{'name':_0x97be('0x18'),'value':_0x2c66e2['id']},{'name':_0x97be('0x19'),'value':'Contacts'},{'name':_0x97be('0x1a'),'value':_0x2c66e2['name']},{'name':'direction','value':_0x583c5b}];if(_0x5ca990['length']){_[_0x97be('0x1b')](_0x5ca990,function(_0x5b5a52){if(_0x57cc4f[_0x5b5a52['variableName']]){_0x464343[_0x97be('0x1c')]({'name':_0x5b5a52[_0x97be('0x1d')],'value':_0x57cc4f[_0x5b5a52[_0x97be('0x1e')]]});}});}return request({'form':{'method':_0x97be('0x1f'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON[_0x97be('0x21')]({'session':_0x48ca98['id'],'module_name':'Calls','name_value_list':_0x464343})}});}function getAuth(_0x16913f){return util[_0x97be('0x22')](_0x97be('0x23'),new Buffer(_0x16913f[_0x97be('0x24')]+':X')[_0x97be('0x25')](_0x97be('0x26')));}function getServerInfo(_0xb73215){return request({'form':{'method':_0x97be('0x27'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON[_0x97be('0x21')]({'session':_0xb73215['id']})}});}function getUser(_0x4e5547,_0x1832ed,_0xf99030){if(!_['isNil'](_0x1832ed)){logger[_0x97be('0x28')](_0x97be('0x29'),_0x1832ed);return request({'form':{'method':_0x97be('0x2a'),'input_type':_0x97be('0x20'),'response_type':'JSON','rest_data':JSON[_0x97be('0x21')]({'session':_0xf99030['id'],'module_name':_0x97be('0x2b'),'query':util[_0x97be('0x22')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x1832ed),'order_by':'','offset':'0','select_fields':['id',_0x97be('0xc'),_0x97be('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x19e955){if(_0x19e955['entry_list'][_0x97be('0x2d')]){var _0x35895b=_[_0x97be('0x2e')](_0x19e955[_0x97be('0x2f')],function(_0x3105bc){return _0x3105bc['name_value_list'][_0x97be('0x2c')][_0x97be('0x30')]===_0x1832ed;});if(_0x35895b){logger[_0x97be('0x28')](_0x97be('0x31'));return BPromise[_0x97be('0x32')]({'id':_0x35895b['name_value_list']['id'][_0x97be('0x30')],'name':_0x35895b[_0x97be('0x33')][_0x97be('0xc')][_0x97be('0x30')]});}}logger[_0x97be('0x28')](_0x97be('0x34'));return BPromise[_0x97be('0x32')]({'id':_0xf99030['name_value_list'][_0x97be('0x35')]['value'],'name':_0xf99030[_0x97be('0x33')]['user_name']['value']});});}else{logger['info']('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x97be('0x32')]({'id':_0xf99030[_0x97be('0x33')][_0x97be('0x35')][_0x97be('0x30')],'name':_0xf99030['name_value_list'][_0x97be('0x2c')][_0x97be('0x30')]});}}function getEndUser(_0x5e78d1,_0x192f81,_0x435912,_0x36b64c){logger['info'](_0x97be('0x36'),_0x435912);return request({'form':{'method':_0x97be('0x2a'),'input_type':_0x97be('0x20'),'response_type':'JSON','rest_data':JSON[_0x97be('0x21')]({'session':_0x36b64c['id'],'module_name':_0x97be('0x37'),'query':util[_0x97be('0x22')](_0x97be('0x38'),_0x435912),'order_by':'','offset':'0','select_fields':['id',_0x97be('0xc'),_0x97be('0x39')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x97be('0x3a')](function(_0xbac5ab){if(_0xbac5ab[_0x97be('0x2f')][_0x97be('0x2d')]){var _0x188c34=_[_0x97be('0x2e')](_0xbac5ab[_0x97be('0x2f')],function(_0x45fc09){return _0x45fc09['name_value_list']['phone_home'][_0x97be('0x30')]===_0x435912;});if(_0x188c34){logger[_0x97be('0x28')](_0x97be('0x3b'));return BPromise[_0x97be('0x32')]({'id':_0x188c34[_0x97be('0x33')]['id']['value'],'name':_0x188c34[_0x97be('0x33')][_0x97be('0xc')][_0x97be('0x30')],'phone':_0x188c34[_0x97be('0x33')][_0x97be('0x39')][_0x97be('0x30')]});}}else{logger['info'](_0x97be('0x3c'));return request({'form':{'method':_0x97be('0x1f'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON['stringify']({'session':_0x36b64c['id'],'module_name':'Contacts','name_value_list':[{'name':_0x97be('0x3d'),'value':_0x192f81!==_0x97be('0x3e')?_0x192f81:util[_0x97be('0x22')](_0x97be('0x3f'),_0x435912)},{'name':'phone_home','value':_0x435912}]})}})['then'](function(_0x471f34){logger[_0x97be('0x28')]('Enduser\x20created.');return BPromise[_0x97be('0x32')]({'id':_0x471f34['id'],'name':_0x471f34[_0x97be('0x2f')]['first_name'][_0x97be('0x30')],'phone':_0x471f34[_0x97be('0x2f')][_0x97be('0x39')][_0x97be('0x30')]});});}});}function request(_0x35c873){logger[_0x97be('0x40')](_0x97be('0x41'),JSON['stringify'](_0x35c873));return rp(_['merge'](def,_0x35c873));}function getTags(_0x5765d7,_0x35b54f){var _0x435bcd=[];if(_0x5765d7&&_0x5765d7[_0x97be('0x2d')]>0x0){_0x435bcd=_[_0x97be('0x42')](_0x5765d7,_0x35b54f);}return _0x435bcd;}function getCustomFields(_0xea5774,_0x3b3fc4){var _0x554b16=[];var _0x2231e4={'custom_fields':[]};if(_0xea5774[_0x97be('0x2d')]>0x0){_[_0x97be('0x1b')](_0xea5774,function(_0x4d2f45){if(_0x4d2f45[_0x97be('0x43')]===_0x97be('0x44')&&_0x4d2f45[_0x97be('0x45')]&&!_0x4d2f45[_0x97be('0x46')]){_0x2231e4[_0x4d2f45['nameField'][_0x97be('0x47')]()]=_0x4d2f45['content'][_0x97be('0x25')]();}else if(_0x4d2f45[_0x97be('0x43')]===_0x97be('0x44')&&_0x4d2f45[_0x97be('0x1d')]&&_0x4d2f45['customField']){_0x2231e4[_0x97be('0x48')]['push']({'id':_0x4d2f45[_0x97be('0x1d')],'value':_0x4d2f45[_0x97be('0x49')][_0x97be('0x25')]()});}else if(_0x4d2f45[_0x97be('0x43')]===_0x97be('0x4a')&&_0x4d2f45[_0x97be('0x1e')]&&_0x4d2f45[_0x97be('0x1d')]&&_0x4d2f45[_0x97be('0x46')]){_0x3b3fc4[_0x4d2f45[_0x97be('0x1e')]]&&_0x2231e4[_0x97be('0x48')][_0x97be('0x1c')]({'id':_0x4d2f45[_0x97be('0x1d')],'value':_0x3b3fc4[_0x4d2f45[_0x97be('0x1e')]][_0x97be('0x25')]()});}else if(_0x4d2f45['type']===_0x97be('0x4b')&&_0x4d2f45[_0x97be('0x4c')]&&_0x4d2f45[_0x97be('0x4c')][_0x97be('0xc')]&&_0x4d2f45['idField']&&_0x4d2f45[_0x97be('0x46')]){_0x3b3fc4[_0x4d2f45[_0x97be('0x4c')][_0x97be('0xc')]['toLowerCase']()]&&_0x2231e4[_0x97be('0x48')]['push']({'id':_0x4d2f45[_0x97be('0x1d')],'value':_0x3b3fc4[_0x4d2f45[_0x97be('0x4c')][_0x97be('0xc')][_0x97be('0x47')]()][_0x97be('0x25')]()});}});}return _0x2231e4;}function getConnection(_0x509d6a){return request({'method':'POST','form':{'method':_0x97be('0x4d'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON[_0x97be('0x21')]({'user_auth':{'user_name':_0x509d6a['username'],'password':_0x509d6a[_0x97be('0x4e')],'encryption':_0x97be('0x4f')},'application':_0x97be('0x50')})}})['then'](function(_0x57a75d){var _0x3a7845=_0x57a75d;if(_0x3a7845['id']){def['sessionID']=_0x3a7845['id'];return BPromise[_0x97be('0x32')](_0x3a7845);}else{throw new Error(util[_0x97be('0x22')](_0x97be('0x51'),_0x509d6a['id']));}});}function setRelationship(_0x5c8a7a,_0x33625d,_0x2957f3,_0xecc105){return request({'form':{'method':'set_relationship','input_type':'JSON','response_type':_0x97be('0x20'),'rest_data':JSON['stringify']({'session':_0x5c8a7a['id'],'module_name':_0x97be('0x52'),'module_id':_0x2957f3['id'],'link_field_name':_0xecc105,'related_ids':[_0x33625d['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x97be('0x53')]=function(_0x3a3381,_0x250135,_0x588131,_0xc22cdd,_0x629458,_0x14969b){var _0x16b24d,_0x2a69c5,_0xb69cec,_0x3effd;_0x14969b[_0x97be('0x54')]=intUtil[_0x97be('0x55')](_0x14969b[_0x97be('0x54')]);_0x14969b[_0x97be('0x56')]=intUtil[_0x97be('0x55')](_0x14969b[_0x97be('0x56')]);def[_0x97be('0x57')]=util[_0x97be('0x22')](_0x97be('0x58'),_0x14969b[_0x97be('0x54')]);if(_0x629458&&_0x629458['monitor_format']){logger['info']('[QUEUE]',_0x97be('0x59'));_0x250135[_0x97be('0x5a')]=util[_0x97be('0x22')](_0x97be('0x5b'),_0x14969b['serverUrl'],_0x250135[_0x97be('0x5c')],md5(_0x250135['uniqueid']));}else{_0x250135[_0x97be('0x5a')]='';}return getConnection(_0x14969b)[_0x97be('0x3a')](function(_0x23e0f8){_0x3effd=_0x23e0f8;return getUser(_0x14969b,_0xc22cdd[_0x97be('0xc')],_0x3effd);})['then'](function(_0x39b41b){_0x16b24d=_0x39b41b;logger[_0x97be('0x28')]('The\x20User\x20ID\x20is:',_0x16b24d['id']);return getEndUser(_0x14969b,_0x250135[_0x97be('0x5d')],_0x250135[_0x97be('0x5e')],_0x3effd);})['then'](function(_0x344fcd){_0x2a69c5=_0x344fcd;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2a69c5['id']);return getTicket(_0x14969b,_0x16b24d,_0x2a69c5,_0x588131,_0x250135,_0x588131['Fields'],_0x3effd,_0x97be('0x5f'));})[_0x97be('0x3a')](function(_0x4a5b98){_0xb69cec=_0x4a5b98;logger[_0x97be('0x28')]('Ticket\x20created!');logger[_0x97be('0x28')](_0x97be('0x60'),_0xb69cec['id']);return setRelationship(_0x3effd,_0x16b24d,_0xb69cec,'users');})[_0x97be('0x3a')](function(){return setRelationship(_0x3effd,_0x2a69c5,_0xb69cec,_0x97be('0x61'));})['then'](function(){return getServerInfo(_0x3effd);})[_0x97be('0x3a')](function(_0x47e088){var _0x982dd4=parseInt(_0x47e088[_0x97be('0x62')][_0x97be('0x63')](0x0));var _0xdcfb5=util[_0x97be('0x22')](_0x97be('0x64'),_0x14969b[_0x97be('0x54')],_0xb69cec['id']);if(_0x982dd4>0x6){_0xdcfb5=util[_0x97be('0x22')](_0x97be('0x65'),_0x14969b[_0x97be('0x54')],_0xb69cec['id']);}logger[_0x97be('0x28')](_0x97be('0x66'),_0x97be('0x67'));emit(util[_0x97be('0x22')](_0x97be('0x68'),_0xc22cdd[_0x97be('0xc')]),_0x97be('0x69'),{'uri':_0xdcfb5});})[_0x97be('0x6a')](function(_0x4920a3){logger['error'](_0x97be('0x66'),JSON[_0x97be('0x21')](_0x4920a3));});};exports[_0x97be('0x6b')]=function(_0x5bed20,_0x1cd089,_0x38d086,_0x3aa1e5,_0x2473e8,_0x861807,_0x22ad24){var _0x2fa44d,_0x3b0ec8,_0x26a1cd,_0x3f13b2;_0x861807[_0x97be('0x54')]=intUtil[_0x97be('0x55')](_0x861807['remoteUri']);_0x861807['serverUrl']=intUtil['stripTrailingSlash'](_0x861807['serverUrl']);def['uri']=util[_0x97be('0x22')](_0x97be('0x58'),_0x861807[_0x97be('0x54')]);if(_0x22ad24&&_0x22ad24[_0x97be('0x6c')]&&_0x22ad24[_0x97be('0x6c')]!=='none'){logger[_0x97be('0x28')](_0x97be('0x6d'),_0x97be('0x59'));_0x1cd089[_0x97be('0x5a')]=util[_0x97be('0x22')](_0x97be('0x5b'),_0x861807[_0x97be('0x56')],_0x1cd089[_0x97be('0x5c')],md5(_0x1cd089['uniqueid']));}return getConnection(_0x861807)['then'](function(_0x30c415){_0x3f13b2=_0x30c415;return getUser(_0x861807,_0x3aa1e5['name'],_0x3f13b2);})[_0x97be('0x3a')](function(_0x317130){_0x2fa44d=_0x317130;logger[_0x97be('0x28')]('The\x20User\x20ID\x20is:',_0x2fa44d['id']);return getEndUser(_0x861807,_0x1cd089[_0x97be('0x6e')],_0x1cd089[_0x97be('0x6f')],_0x3f13b2);})[_0x97be('0x3a')](function(_0x20489e){_0x3b0ec8=_0x20489e;logger[_0x97be('0x28')](_0x97be('0x70'),_0x3b0ec8['id']);return getTicket(_0x861807,_0x2fa44d,_0x3b0ec8,_0x38d086,_0x1cd089,_0x38d086['Fields'],_0x3f13b2,_0x97be('0x71'));})[_0x97be('0x3a')](function(_0x418ad1){_0x26a1cd=_0x418ad1;logger[_0x97be('0x28')](_0x97be('0x72'));logger[_0x97be('0x28')](_0x97be('0x60'),_0x26a1cd['id']);return setRelationship(_0x3f13b2,_0x2fa44d,_0x26a1cd,_0x97be('0x73'));})[_0x97be('0x3a')](function(){return setRelationship(_0x3f13b2,_0x3b0ec8,_0x26a1cd,_0x97be('0x61'));})[_0x97be('0x3a')](function(){return getServerInfo(_0x3f13b2);})[_0x97be('0x3a')](function(_0x650498){var _0x5aadd7=parseInt(_0x650498[_0x97be('0x62')][_0x97be('0x63')](0x0));var _0x44ee9b=util[_0x97be('0x22')](_0x97be('0x64'),_0x861807[_0x97be('0x54')],_0x26a1cd['id']);if(_0x5aadd7>0x6){_0x44ee9b=util[_0x97be('0x22')](_0x97be('0x65'),_0x861807[_0x97be('0x54')],_0x26a1cd['id']);}logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x97be('0x22')](_0x97be('0x68'),_0x3aa1e5[_0x97be('0xc')]),_0x97be('0x69'),{'uri':_0x44ee9b});})[_0x97be('0x6a')](function(_0x5a9b97){logger[_0x97be('0x74')](_0x97be('0x6d'),JSON['stringify'](_0x5a9b97));});};exports[_0x97be('0x75')]=function(_0x274c9b,_0x2957ad,_0x581db6,_0x3d2d39,_0x16a682,_0x40d0ef){var _0x2c6a88,_0x329f55,_0x48e83f,_0x5745b0;_0x40d0ef[_0x97be('0x54')]=intUtil['stripTrailingSlash'](_0x40d0ef[_0x97be('0x54')]);_0x40d0ef[_0x97be('0x56')]=intUtil[_0x97be('0x55')](_0x40d0ef[_0x97be('0x56')]);def[_0x97be('0x57')]=util[_0x97be('0x22')](_0x97be('0x58'),_0x40d0ef[_0x97be('0x54')]);if(_0x16a682&&_0x16a682['monitor_format']){logger[_0x97be('0x28')]('['+_0x2957ad[_0x97be('0x76')]['toUpperCase']()+']',_0x97be('0x59'));_0x2957ad[_0x97be('0x5a')]=util[_0x97be('0x22')](_0x97be('0x5b'),_0x40d0ef[_0x97be('0x56')],_0x2957ad[_0x97be('0x5c')],md5(_0x2957ad[_0x97be('0x5c')]));}else{_0x2957ad['recordingURL']='';}return getConnection(_0x40d0ef)['then'](function(_0x11363f){_0x5745b0=_0x11363f;if(!_[_0x97be('0x77')](_0x3d2d39)){return getUser(_0x40d0ef,_0x3d2d39[_0x97be('0xc')],_0x5745b0);}else{return getUser(_0x40d0ef,null,_0x5745b0);}})[_0x97be('0x3a')](function(_0x588cb3){_0x2c6a88=_0x588cb3;logger['info']('The\x20User\x20ID\x20is:',_0x2c6a88['id']);return getEndUser(_0x40d0ef,_0x2957ad['calleridname'],_0x2957ad['calleridnum'],_0x5745b0);})['then'](function(_0x30d7c8){_0x329f55=_0x30d7c8;logger[_0x97be('0x28')]('The\x20Enduser\x20ID\x20is:',_0x329f55['id']);return getTicket(_0x40d0ef,_0x2c6a88,_0x329f55,_0x581db6,_0x2957ad,_0x581db6['Fields'],_0x5745b0,'Inbound');})['then'](function(_0x2c48c9){_0x48e83f=_0x2c48c9;logger[_0x97be('0x28')](_0x97be('0x72'));logger[_0x97be('0x28')](_0x97be('0x60'),_0x48e83f['id']);return setRelationship(_0x5745b0,_0x2c6a88,_0x48e83f,'users');})['then'](function(){return setRelationship(_0x5745b0,_0x329f55,_0x48e83f,'contacts');})['then'](function(){return getServerInfo(_0x5745b0);})[_0x97be('0x6a')](function(_0x36eeac){logger[_0x97be('0x74')]('['+_0x2957ad['lastevent']['toUpperCase']()+']',JSON[_0x97be('0x21')](_0x36eeac));});};
\ No newline at end of file
+var _0x5352=['Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','map','type','string','nameField','customField','custom_fields','content','variable','customVariable','Variable','toLowerCase','login','username','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Outbound','Ticket\x20created!','users','contacts','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','error','unmanaged','lastevent','toUpperCase','isNil','calleridname','The\x20Ticket\x20ID\x20is:','lodash','request-promise','bluebird','md5','../../../../config/environment','sugarcrm','defaults','redis','POST','Creating\x20new\x20ticket...','name','getString','assigned_user_id','description','date_start','toISOString','slice','replace','duration_minutes','parent_id','Contacts','parent_name','direction','forEach','variableName','push','idField','set_entry','JSON','stringify','Calls','format','Basic\x20%s','toString','get_server_info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','length','entry_list','name_value_list','value','info','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','then','find','Enduser\x20found!','phone_home'];(function(_0x3ad005,_0x3346e0){var _0x440000=function(_0x2ba445){while(--_0x2ba445){_0x3ad005['push'](_0x3ad005['shift']());}};_0x440000(++_0x3346e0);}(_0x5352,0x1aa));var _0x2535=function(_0x36594d,_0x5aaa06){_0x36594d=_0x36594d-0x0;var _0x1b8802=_0x5352[_0x36594d];return _0x1b8802;};'use strict';var _=require(_0x2535('0x0'));var rp=require(_0x2535('0x1'));var BPromise=require(_0x2535('0x2'));var md5=require(_0x2535('0x3'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x2535('0x4'));var logger=require('../../../../config/logger')(_0x2535('0x5'));config['redis']=_[_0x2535('0x6')](config[_0x2535('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2535('0x7')]));var def={'method':_0x2535('0x8'),'json':!![]};function emit(_0x11d543,_0x4f257f,_0x2c9147){io['to'](_0x11d543)['emit'](_0x4f257f,_0x2c9147);}function getTicket(_0x51c009,_0x2c7c56,_0x37fc4f,_0x2f46a0,_0x510f0f,_0x5be835,_0x1a4dd3,_0xe467b0){logger['info'](_0x2535('0x9'));var _0x7e305f=new Date();var _0x30da90=[{'name':_0x2535('0xa'),'value':intUtil[_0x2535('0xb')](_0x2f46a0['Subjects'],_0x510f0f,'\x20')},{'name':_0x2535('0xc'),'value':_0x2c7c56['id']},{'name':'created_by','value':_0x2c7c56['id']},{'name':_0x2535('0xd'),'value':intUtil['getString'](_0x2f46a0['Descriptions'],_0x510f0f,'\x0a')},{'name':_0x2535('0xe'),'value':_0x7e305f[_0x2535('0xf')]()[_0x2535('0x10')](0x0,0x13)[_0x2535('0x11')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x2535('0x12'),'value':'15'},{'name':_0x2535('0x13'),'value':_0x37fc4f['id']},{'name':'parent_type','value':_0x2535('0x14')},{'name':_0x2535('0x15'),'value':_0x37fc4f['name']},{'name':_0x2535('0x16'),'value':_0xe467b0}];if(_0x5be835['length']){_[_0x2535('0x17')](_0x5be835,function(_0xfedc77){if(_0x510f0f[_0xfedc77[_0x2535('0x18')]]){_0x30da90[_0x2535('0x19')]({'name':_0xfedc77[_0x2535('0x1a')],'value':_0x510f0f[_0xfedc77[_0x2535('0x18')]]});}});}return request({'form':{'method':_0x2535('0x1b'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x1a4dd3['id'],'module_name':_0x2535('0x1e'),'name_value_list':_0x30da90})}});}function getAuth(_0x581cef){return util[_0x2535('0x1f')](_0x2535('0x20'),new Buffer(_0x581cef['apiKey']+':X')[_0x2535('0x21')]('base64'));}function getServerInfo(_0x24983d){return request({'form':{'method':_0x2535('0x22'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x24983d['id']})}});}function getUser(_0x16e9ef,_0x36f003,_0x1228fa){if(!_['isNil'](_0x36f003)){logger['info'](_0x2535('0x23'),_0x36f003);return request({'form':{'method':_0x2535('0x24'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x1228fa['id'],'module_name':'Employees','query':util['format'](_0x2535('0x25'),_0x36f003),'order_by':'','offset':'0','select_fields':['id',_0x2535('0xa'),_0x2535('0x26')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x264a08){if(_0x264a08['entry_list'][_0x2535('0x27')]){var _0x91231=_['find'](_0x264a08[_0x2535('0x28')],function(_0x24320f){return _0x24320f[_0x2535('0x29')][_0x2535('0x26')][_0x2535('0x2a')]===_0x36f003;});if(_0x91231){logger[_0x2535('0x2b')]('Agent\x20found!');return BPromise[_0x2535('0x2c')]({'id':_0x91231['name_value_list']['id'][_0x2535('0x2a')],'name':_0x91231['name_value_list']['name']['value']});}}logger['info'](_0x2535('0x2d'));return BPromise[_0x2535('0x2c')]({'id':_0x1228fa[_0x2535('0x29')]['user_id']['value'],'name':_0x1228fa[_0x2535('0x29')][_0x2535('0x26')]['value']});});}else{logger[_0x2535('0x2b')](_0x2535('0x2e'));return BPromise[_0x2535('0x2c')]({'id':_0x1228fa['name_value_list'][_0x2535('0x2f')][_0x2535('0x2a')],'name':_0x1228fa[_0x2535('0x29')][_0x2535('0x26')]['value']});}}function getEndUser(_0x2600eb,_0x298c41,_0x2df77c,_0x50e16f){logger['info'](_0x2535('0x30'),_0x2df77c);return request({'form':{'method':_0x2535('0x24'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x50e16f['id'],'module_name':_0x2535('0x14'),'query':util[_0x2535('0x1f')](_0x2535('0x31'),_0x2df77c),'order_by':'','offset':'0','select_fields':['id',_0x2535('0xa'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x2535('0x32')](function(_0x5528ab){if(_0x5528ab[_0x2535('0x28')][_0x2535('0x27')]){var _0x1eddaf=_[_0x2535('0x33')](_0x5528ab['entry_list'],function(_0x284be3){return _0x284be3['name_value_list']['phone_home'][_0x2535('0x2a')]===_0x2df77c;});if(_0x1eddaf){logger['info'](_0x2535('0x34'));return BPromise[_0x2535('0x2c')]({'id':_0x1eddaf[_0x2535('0x29')]['id'][_0x2535('0x2a')],'name':_0x1eddaf[_0x2535('0x29')][_0x2535('0xa')][_0x2535('0x2a')],'phone':_0x1eddaf[_0x2535('0x29')][_0x2535('0x35')]['value']});}}else{logger[_0x2535('0x2b')](_0x2535('0x36'));return request({'form':{'method':_0x2535('0x1b'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x2535('0x1d')]({'session':_0x50e16f['id'],'module_name':_0x2535('0x14'),'name_value_list':[{'name':_0x2535('0x37'),'value':_0x298c41!==_0x2535('0x38')?_0x298c41:util[_0x2535('0x1f')](_0x2535('0x39'),_0x2df77c)},{'name':_0x2535('0x35'),'value':_0x2df77c}]})}})[_0x2535('0x32')](function(_0x230494){logger[_0x2535('0x2b')](_0x2535('0x3a'));return BPromise[_0x2535('0x2c')]({'id':_0x230494['id'],'name':_0x230494['entry_list'][_0x2535('0x37')][_0x2535('0x2a')],'phone':_0x230494[_0x2535('0x28')][_0x2535('0x35')][_0x2535('0x2a')]});});}});}function request(_0x5807d1){logger[_0x2535('0x3b')](_0x2535('0x3c'),JSON[_0x2535('0x1d')](_0x5807d1));return rp(_['merge'](def,_0x5807d1));}function getTags(_0x45eec,_0x2aaf91){var _0x5793c6=[];if(_0x45eec&&_0x45eec[_0x2535('0x27')]>0x0){_0x5793c6=_[_0x2535('0x3d')](_0x45eec,_0x2aaf91);}return _0x5793c6;}function getCustomFields(_0x38c2ac,_0x35ae47){var _0x342790=[];var _0x1c2377={'custom_fields':[]};if(_0x38c2ac[_0x2535('0x27')]>0x0){_[_0x2535('0x17')](_0x38c2ac,function(_0xf3d7f6){if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x3f')&&_0xf3d7f6[_0x2535('0x40')]&&!_0xf3d7f6[_0x2535('0x41')]){_0x1c2377[_0xf3d7f6['nameField']['toLowerCase']()]=_0xf3d7f6['content'][_0x2535('0x21')]();}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x3f')&&_0xf3d7f6[_0x2535('0x1a')]&&_0xf3d7f6[_0x2535('0x41')]){_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0xf3d7f6[_0x2535('0x43')][_0x2535('0x21')]()});}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x44')&&_0xf3d7f6[_0x2535('0x18')]&&_0xf3d7f6[_0x2535('0x1a')]&&_0xf3d7f6[_0x2535('0x41')]){_0x35ae47[_0xf3d7f6['variableName']]&&_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0x35ae47[_0xf3d7f6[_0x2535('0x18')]][_0x2535('0x21')]()});}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x45')&&_0xf3d7f6['Variable']&&_0xf3d7f6[_0x2535('0x46')]['name']&&_0xf3d7f6['idField']&&_0xf3d7f6['customField']){_0x35ae47[_0xf3d7f6[_0x2535('0x46')][_0x2535('0xa')][_0x2535('0x47')]()]&&_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0x35ae47[_0xf3d7f6[_0x2535('0x46')][_0x2535('0xa')][_0x2535('0x47')]()]['toString']()});}});}return _0x1c2377;}function getConnection(_0x4cceab){return request({'method':'POST','form':{'method':_0x2535('0x48'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'user_auth':{'user_name':_0x4cceab[_0x2535('0x49')],'password':_0x4cceab['password'],'encryption':_0x2535('0x4a')},'application':_0x2535('0x4b')})}})[_0x2535('0x32')](function(_0x5ccb4b){var _0x138b71=_0x5ccb4b;if(_0x138b71['id']){def[_0x2535('0x4c')]=_0x138b71['id'];return BPromise[_0x2535('0x2c')](_0x138b71);}else{throw new Error(util['format'](_0x2535('0x4d'),_0x4cceab['id']));}});}function setRelationship(_0x504fb7,_0x4b6598,_0x320ac0,_0x1655f4){return request({'form':{'method':_0x2535('0x4e'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x504fb7['id'],'module_name':_0x2535('0x1e'),'module_id':_0x320ac0['id'],'link_field_name':_0x1655f4,'related_ids':[_0x4b6598['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x190590,_0x34976a,_0x2a542e,_0x1f8534,_0x5b596f,_0x1949cf){var _0xe85ef4,_0x3e0876,_0x4f9754,_0x33f2c9;_0x1949cf[_0x2535('0x4f')]=intUtil[_0x2535('0x50')](_0x1949cf[_0x2535('0x4f')]);_0x1949cf[_0x2535('0x51')]=intUtil['stripTrailingSlash'](_0x1949cf[_0x2535('0x51')]);def[_0x2535('0x52')]=util['format'](_0x2535('0x53'),_0x1949cf[_0x2535('0x4f')]);if(_0x5b596f&&_0x5b596f[_0x2535('0x54')]){logger[_0x2535('0x2b')](_0x2535('0x55'),_0x2535('0x56'));_0x34976a[_0x2535('0x57')]=util['format'](_0x2535('0x58'),_0x1949cf[_0x2535('0x51')],_0x34976a[_0x2535('0x59')],md5(_0x34976a[_0x2535('0x59')]));}else{_0x34976a[_0x2535('0x57')]='';}return getConnection(_0x1949cf)[_0x2535('0x32')](function(_0x5190b4){_0x33f2c9=_0x5190b4;return getUser(_0x1949cf,_0x1f8534[_0x2535('0xa')],_0x33f2c9);})[_0x2535('0x32')](function(_0x17167b){_0xe85ef4=_0x17167b;logger[_0x2535('0x2b')](_0x2535('0x5a'),_0xe85ef4['id']);return getEndUser(_0x1949cf,_0x34976a['calleridname'],_0x34976a[_0x2535('0x5b')],_0x33f2c9);})['then'](function(_0x357eac){_0x3e0876=_0x357eac;logger[_0x2535('0x2b')](_0x2535('0x5c'),_0x3e0876['id']);return getTicket(_0x1949cf,_0xe85ef4,_0x3e0876,_0x2a542e,_0x34976a,_0x2a542e[_0x2535('0x5d')],_0x33f2c9,_0x2535('0x5e'));})[_0x2535('0x32')](function(_0x3926db){_0x4f9754=_0x3926db;logger[_0x2535('0x2b')]('Ticket\x20created!');logger[_0x2535('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x4f9754['id']);return setRelationship(_0x33f2c9,_0xe85ef4,_0x4f9754,'users');})[_0x2535('0x32')](function(){return setRelationship(_0x33f2c9,_0x3e0876,_0x4f9754,'contacts');})[_0x2535('0x32')](function(){return getServerInfo(_0x33f2c9);})['then'](function(_0x5b2c5e){var _0x2de1d5=parseInt(_0x5b2c5e[_0x2535('0x5f')][_0x2535('0x60')](0x0));var _0x1325a3=util['format'](_0x2535('0x61'),_0x1949cf[_0x2535('0x4f')],_0x4f9754['id']);if(_0x2de1d5>0x6){_0x1325a3=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1949cf[_0x2535('0x4f')],_0x4f9754['id']);}logger[_0x2535('0x2b')](_0x2535('0x55'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x2535('0x62'),_0x1f8534[_0x2535('0xa')]),_0x2535('0x63'),{'uri':_0x1325a3});})[_0x2535('0x64')](function(_0x71a495){logger['error'](_0x2535('0x55'),JSON[_0x2535('0x1d')](_0x71a495));});};exports[_0x2535('0x65')]=function(_0x597419,_0x1f2faf,_0x43699f,_0x18426c,_0x3cf399,_0x107ce0,_0x2eb852){var _0x2e99b7,_0x1636c2,_0x9cf2a2,_0x23a00d;_0x107ce0[_0x2535('0x4f')]=intUtil[_0x2535('0x50')](_0x107ce0[_0x2535('0x4f')]);_0x107ce0[_0x2535('0x51')]=intUtil['stripTrailingSlash'](_0x107ce0['serverUrl']);def[_0x2535('0x52')]=util[_0x2535('0x1f')](_0x2535('0x53'),_0x107ce0[_0x2535('0x4f')]);if(_0x2eb852&&_0x2eb852['recordingFormat']&&_0x2eb852[_0x2535('0x66')]!==_0x2535('0x67')){logger[_0x2535('0x2b')](_0x2535('0x68'),'Recording\x20is\x20enabled!');_0x1f2faf[_0x2535('0x57')]=util[_0x2535('0x1f')](_0x2535('0x58'),_0x107ce0[_0x2535('0x51')],_0x1f2faf[_0x2535('0x59')],md5(_0x1f2faf[_0x2535('0x59')]));}return getConnection(_0x107ce0)[_0x2535('0x32')](function(_0x3e91b8){_0x23a00d=_0x3e91b8;return getUser(_0x107ce0,_0x18426c[_0x2535('0xa')],_0x23a00d);})[_0x2535('0x32')](function(_0x4bb541){_0x2e99b7=_0x4bb541;logger['info']('The\x20User\x20ID\x20is:',_0x2e99b7['id']);return getEndUser(_0x107ce0,_0x1f2faf[_0x2535('0x69')],_0x1f2faf[_0x2535('0x6a')],_0x23a00d);})[_0x2535('0x32')](function(_0x4cbba2){_0x1636c2=_0x4cbba2;logger['info'](_0x2535('0x5c'),_0x1636c2['id']);return getTicket(_0x107ce0,_0x2e99b7,_0x1636c2,_0x43699f,_0x1f2faf,_0x43699f['Fields'],_0x23a00d,_0x2535('0x6b'));})[_0x2535('0x32')](function(_0x400f39){_0x9cf2a2=_0x400f39;logger[_0x2535('0x2b')](_0x2535('0x6c'));logger[_0x2535('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x9cf2a2['id']);return setRelationship(_0x23a00d,_0x2e99b7,_0x9cf2a2,_0x2535('0x6d'));})[_0x2535('0x32')](function(){return setRelationship(_0x23a00d,_0x1636c2,_0x9cf2a2,_0x2535('0x6e'));})[_0x2535('0x32')](function(){return getServerInfo(_0x23a00d);})[_0x2535('0x32')](function(_0x54b330){var _0x52dda2=parseInt(_0x54b330[_0x2535('0x5f')]['charAt'](0x0));var _0x1bfacd=util[_0x2535('0x1f')](_0x2535('0x61'),_0x107ce0[_0x2535('0x4f')],_0x9cf2a2['id']);if(_0x52dda2>0x6){_0x1bfacd=util[_0x2535('0x1f')](_0x2535('0x6f'),_0x107ce0[_0x2535('0x4f')],_0x9cf2a2['id']);}logger[_0x2535('0x2b')]('[OUTBOUND]',_0x2535('0x70'));emit(util[_0x2535('0x1f')]('user:%s',_0x18426c[_0x2535('0xa')]),'trigger:browser:url',{'uri':_0x1bfacd});})[_0x2535('0x64')](function(_0x5b8065){logger[_0x2535('0x71')](_0x2535('0x68'),JSON['stringify'](_0x5b8065));});};exports[_0x2535('0x72')]=function(_0x1fa33e,_0x46eb50,_0x58427e,_0x28ff9d,_0x4f3fd1,_0x24410f){var _0x45bf0d,_0x303f0e,_0x20a57e,_0x4d1a3e;_0x24410f[_0x2535('0x4f')]=intUtil['stripTrailingSlash'](_0x24410f['remoteUri']);_0x24410f[_0x2535('0x51')]=intUtil[_0x2535('0x50')](_0x24410f[_0x2535('0x51')]);def[_0x2535('0x52')]=util['format'](_0x2535('0x53'),_0x24410f[_0x2535('0x4f')]);if(_0x4f3fd1&&_0x4f3fd1[_0x2535('0x54')]){logger[_0x2535('0x2b')]('['+_0x46eb50[_0x2535('0x73')][_0x2535('0x74')]()+']',_0x2535('0x56'));_0x46eb50[_0x2535('0x57')]=util[_0x2535('0x1f')](_0x2535('0x58'),_0x24410f[_0x2535('0x51')],_0x46eb50[_0x2535('0x59')],md5(_0x46eb50[_0x2535('0x59')]));}else{_0x46eb50['recordingURL']='';}return getConnection(_0x24410f)['then'](function(_0x5c6e8d){_0x4d1a3e=_0x5c6e8d;if(!_[_0x2535('0x75')](_0x28ff9d)){return getUser(_0x24410f,_0x28ff9d[_0x2535('0xa')],_0x4d1a3e);}else{return getUser(_0x24410f,null,_0x4d1a3e);}})[_0x2535('0x32')](function(_0x5902dd){_0x45bf0d=_0x5902dd;logger['info'](_0x2535('0x5a'),_0x45bf0d['id']);return getEndUser(_0x24410f,_0x46eb50[_0x2535('0x76')],_0x46eb50[_0x2535('0x5b')],_0x4d1a3e);})[_0x2535('0x32')](function(_0x404cc9){_0x303f0e=_0x404cc9;logger[_0x2535('0x2b')](_0x2535('0x5c'),_0x303f0e['id']);return getTicket(_0x24410f,_0x45bf0d,_0x303f0e,_0x58427e,_0x46eb50,_0x58427e['Fields'],_0x4d1a3e,_0x2535('0x5e'));})[_0x2535('0x32')](function(_0x2cef2f){_0x20a57e=_0x2cef2f;logger['info']('Ticket\x20created!');logger[_0x2535('0x2b')](_0x2535('0x77'),_0x20a57e['id']);return setRelationship(_0x4d1a3e,_0x45bf0d,_0x20a57e,'users');})[_0x2535('0x32')](function(){return setRelationship(_0x4d1a3e,_0x303f0e,_0x20a57e,_0x2535('0x6e'));})[_0x2535('0x32')](function(){return getServerInfo(_0x4d1a3e);})[_0x2535('0x64')](function(_0x3e9150){logger['error']('['+_0x46eb50[_0x2535('0x73')][_0x2535('0x74')]()+']',JSON[_0x2535('0x1d')](_0x3e9150));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff