// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa953=['Descriptions','toISOString','replace','duration_minutes','parent_id','Contacts','parent_name','direction','length','idField','variableName','set_entry','JSON','stringify','Calls','format','apiKey','toString','get_server_info','isNil','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','find','entry_list','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','map','forEach','type','string','nameField','customField','content','custom_fields','push','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','remoteUri','serverUrl','stripTrailingSlash','uri','%s/service/v4_1/rest.php','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Inbound','Ticket\x20created!','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','unmanaged','monitor_format','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','created_by','description'];(function(_0x19b0b1,_0x3d740b){var _0x355f8d=function(_0x124226){while(--_0x124226){_0x19b0b1['push'](_0x19b0b1['shift']());}};_0x355f8d(++_0x3d740b);}(_0xa953,0x1d0));var _0x3a95=function(_0x58d4ce,_0x154425){_0x58d4ce=_0x58d4ce-0x0;var _0x3c5170=_0xa953[_0x58d4ce];return _0x3c5170;};'use strict';var _=require(_0x3a95('0x0'));var rp=require(_0x3a95('0x1'));var BPromise=require(_0x3a95('0x2'));var md5=require(_0x3a95('0x3'));var util=require('util');var Redis=require(_0x3a95('0x4'));var intUtil=require(_0x3a95('0x5'));var config=require(_0x3a95('0x6'));var logger=require('../../../../config/logger')('sugarcrm');config['redis']=_[_0x3a95('0x7')](config[_0x3a95('0x8')],{'host':_0x3a95('0x9'),'port':0x18eb});var io=require(_0x3a95('0xa'))(new Redis(config[_0x3a95('0x8')]));var def={'method':_0x3a95('0xb'),'json':!![]};function emit(_0x185867,_0x54fd1a,_0x598d87){io['to'](_0x185867)[_0x3a95('0xc')](_0x54fd1a,_0x598d87);}function getTicket(_0x5ed83e,_0x4e261f,_0x3fe758,_0x567617,_0x36d005,_0x157b4c,_0x5cafa3,_0x92802c){logger[_0x3a95('0xd')](_0x3a95('0xe'));var _0x5955e3=new Date();var _0x886207=[{'name':_0x3a95('0xf'),'value':intUtil[_0x3a95('0x10')](_0x567617['Subjects'],_0x36d005,'\x20')},{'name':_0x3a95('0x11'),'value':_0x4e261f['id']},{'name':_0x3a95('0x12'),'value':_0x4e261f['id']},{'name':_0x3a95('0x13'),'value':intUtil[_0x3a95('0x10')](_0x567617[_0x3a95('0x14')],_0x36d005,'\x0a')},{'name':'date_start','value':_0x5955e3[_0x3a95('0x15')]()['slice'](0x0,0x13)[_0x3a95('0x16')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3a95('0x17'),'value':'15'},{'name':_0x3a95('0x18'),'value':_0x3fe758['id']},{'name':'parent_type','value':_0x3a95('0x19')},{'name':_0x3a95('0x1a'),'value':_0x3fe758[_0x3a95('0xf')]},{'name':_0x3a95('0x1b'),'value':_0x92802c}];if(_0x157b4c[_0x3a95('0x1c')]){_['forEach'](_0x157b4c,function(_0x5bde82){if(_0x36d005[_0x5bde82['variableName']]){_0x886207['push']({'name':_0x5bde82[_0x3a95('0x1d')],'value':_0x36d005[_0x5bde82[_0x3a95('0x1e')]]});}});}return request({'form':{'method':_0x3a95('0x1f'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x5cafa3['id'],'module_name':_0x3a95('0x22'),'name_value_list':_0x886207})}});}function getAuth(_0x593850){return util[_0x3a95('0x23')]('Basic\x20%s',new Buffer(_0x593850[_0x3a95('0x24')]+':X')[_0x3a95('0x25')]('base64'));}function getServerInfo(_0x3cff9e){return request({'form':{'method':_0x3a95('0x26'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x3cff9e['id']})}});}function getUser(_0x323c09,_0x40bf5e,_0x3aa82e){if(!_[_0x3a95('0x27')](_0x40bf5e)){logger[_0x3a95('0xd')]('Getting\x20agent\x20with\x20name',_0x40bf5e);return request({'form':{'method':_0x3a95('0x28'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON['stringify']({'session':_0x3aa82e['id'],'module_name':_0x3a95('0x29'),'query':util[_0x3a95('0x23')](_0x3a95('0x2a'),_0x40bf5e),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x2b')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3a95('0x2c')](function(_0x510bdc){if(_0x510bdc['entry_list'][_0x3a95('0x1c')]){var _0x235193=_[_0x3a95('0x2d')](_0x510bdc[_0x3a95('0x2e')],function(_0x84f61f){return _0x84f61f[_0x3a95('0x2f')]['user_name'][_0x3a95('0x30')]===_0x40bf5e;});if(_0x235193){logger[_0x3a95('0xd')](_0x3a95('0x31'));return BPromise[_0x3a95('0x32')]({'id':_0x235193[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x235193['name_value_list'][_0x3a95('0xf')]['value']});}}logger['info'](_0x3a95('0x33'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e['name_value_list'][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});});}else{logger[_0x3a95('0xd')](_0x3a95('0x35'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});}}function getEndUser(_0x4a1d99,_0x1a75a5,_0x569517,_0x4632ca){logger[_0x3a95('0xd')]('Searching\x20enduser\x20with\x20phone',_0x569517);return request({'form':{'method':_0x3a95('0x28'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':'Contacts','query':util[_0x3a95('0x23')](_0x3a95('0x36'),_0x569517),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x37')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x546402){if(_0x546402['entry_list']['length']){var _0x337115=_[_0x3a95('0x2d')](_0x546402[_0x3a95('0x2e')],function(_0x10c039){return _0x10c039[_0x3a95('0x2f')][_0x3a95('0x37')][_0x3a95('0x30')]===_0x569517;});if(_0x337115){logger[_0x3a95('0xd')](_0x3a95('0x38'));return BPromise[_0x3a95('0x32')]({'id':_0x337115[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x337115['name_value_list'][_0x3a95('0xf')][_0x3a95('0x30')],'phone':_0x337115['name_value_list'][_0x3a95('0x37')][_0x3a95('0x30')]});}}else{logger[_0x3a95('0xd')](_0x3a95('0x39'));return request({'form':{'method':_0x3a95('0x1f'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':_0x3a95('0x19'),'name_value_list':[{'name':_0x3a95('0x3a'),'value':_0x1a75a5!==_0x3a95('0x3b')?_0x1a75a5:util['format'](_0x3a95('0x3c'),_0x569517)},{'name':_0x3a95('0x37'),'value':_0x569517}]})}})[_0x3a95('0x2c')](function(_0x32fd52){logger[_0x3a95('0xd')](_0x3a95('0x3d'));return BPromise[_0x3a95('0x32')]({'id':_0x32fd52['id'],'name':_0x32fd52['entry_list']['first_name'][_0x3a95('0x30')],'phone':_0x32fd52[_0x3a95('0x2e')][_0x3a95('0x37')][_0x3a95('0x30')]});});}});}function request(_0xb84ae5){logger[_0x3a95('0x3e')]('[HTTP]',JSON['stringify'](_0xb84ae5));return rp(_['merge'](def,_0xb84ae5));}function getTags(_0x32d3ee,_0x3399ca){var _0x29c768=[];if(_0x32d3ee&&_0x32d3ee['length']>0x0){_0x29c768=_[_0x3a95('0x3f')](_0x32d3ee,_0x3399ca);}return _0x29c768;}function getCustomFields(_0xa92429,_0x12b8f2){var _0x245039=[];var _0x381554={'custom_fields':[]};if(_0xa92429[_0x3a95('0x1c')]>0x0){_[_0x3a95('0x40')](_0xa92429,function(_0x590f5a){if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x43')]&&!_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x590f5a[_0x3a95('0x43')]['toLowerCase']()]=_0x590f5a[_0x3a95('0x45')][_0x3a95('0x25')]();}else if(_0x590f5a['type']===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x3a95('0x46')][_0x3a95('0x47')]({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x590f5a[_0x3a95('0x45')]['toString']()});}else if(_0x590f5a['type']==='variable'&&_0x590f5a[_0x3a95('0x1e')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a['customField']){_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]]&&_0x381554[_0x3a95('0x46')]['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]][_0x3a95('0x25')]()});}else if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x48')&&_0x590f5a['Variable']&&_0x590f5a[_0x3a95('0x49')][_0x3a95('0xf')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x12b8f2[_0x590f5a['Variable'][_0x3a95('0xf')][_0x3a95('0x4a')]()]&&_0x381554['custom_fields']['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a['Variable']['name'][_0x3a95('0x4a')]()]['toString']()});}});}return _0x381554;}function getConnection(_0x1e25b1){return request({'method':_0x3a95('0xb'),'form':{'method':_0x3a95('0x4b'),'input_type':_0x3a95('0x20'),'response_type':'JSON','rest_data':JSON[_0x3a95('0x21')]({'user_auth':{'user_name':_0x1e25b1[_0x3a95('0x4c')],'password':_0x1e25b1[_0x3a95('0x4d')],'encryption':_0x3a95('0x4e')},'application':_0x3a95('0x4f')})}})['then'](function(_0x24c26f){var _0x33a043=_0x24c26f;if(_0x33a043['id']){def[_0x3a95('0x50')]=_0x33a043['id'];return BPromise['resolve'](_0x33a043);}else{throw new Error(util[_0x3a95('0x23')]('Account\x20%d\x20is\x20not\x20valid',_0x1e25b1['id']));}});}function setRelationship(_0x155386,_0xe65110,_0x1c5fa4,_0x105e46){return request({'form':{'method':_0x3a95('0x51'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x155386['id'],'module_name':'Calls','module_id':_0x1c5fa4['id'],'link_field_name':_0x105e46,'related_ids':[_0xe65110['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3a95('0x52')]=function(_0x22202c,_0x132942,_0x37eee2,_0x3998c4,_0x553f35,_0xa848b7){var _0x5377ec,_0x4bbe03,_0x36abbf,_0x5b3afc;_0xa848b7[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0xa848b7[_0x3a95('0x53')]);_0xa848b7[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xa848b7[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util['format'](_0x3a95('0x57'),_0xa848b7[_0x3a95('0x53')]);if(_0x553f35&&_0x553f35['monitor_format']){logger[_0x3a95('0xd')](_0x3a95('0x58'),'Recording\x20is\x20enabled!');_0x132942[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xa848b7['serverUrl'],_0x132942[_0x3a95('0x5b')],md5(_0x132942[_0x3a95('0x5b')]));}else{_0x132942[_0x3a95('0x59')]='';}return getConnection(_0xa848b7)[_0x3a95('0x2c')](function(_0x6f1069){_0x5b3afc=_0x6f1069;return getUser(_0xa848b7,_0x3998c4['name'],_0x5b3afc);})[_0x3a95('0x2c')](function(_0x54bd1e){_0x5377ec=_0x54bd1e;logger['info']('The\x20User\x20ID\x20is:',_0x5377ec['id']);return getEndUser(_0xa848b7,_0x132942[_0x3a95('0x5c')],_0x132942[_0x3a95('0x5d')],_0x5b3afc);})[_0x3a95('0x2c')](function(_0xcade5b){_0x4bbe03=_0xcade5b;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x4bbe03['id']);return getTicket(_0xa848b7,_0x5377ec,_0x4bbe03,_0x37eee2,_0x132942,_0x37eee2['Fields'],_0x5b3afc,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x324296){_0x36abbf=_0x324296;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x36abbf['id']);return setRelationship(_0x5b3afc,_0x5377ec,_0x36abbf,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x5b3afc,_0x4bbe03,_0x36abbf,_0x3a95('0x62'));})['then'](function(){return getServerInfo(_0x5b3afc);})[_0x3a95('0x2c')](function(_0x9e2b5b){var _0x284c16=parseInt(_0x9e2b5b[_0x3a95('0x63')][_0x3a95('0x64')](0x0));var _0x2c4e74=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xa848b7['remoteUri'],_0x36abbf['id']);if(_0x284c16>0x6){_0x2c4e74=util[_0x3a95('0x23')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0xa848b7['remoteUri'],_0x36abbf['id']);}logger['info'](_0x3a95('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3a95('0x23')](_0x3a95('0x66'),_0x3998c4[_0x3a95('0xf')]),'trigger:browser:url',{'uri':_0x2c4e74});})[_0x3a95('0x67')](function(_0x25ac3c){logger[_0x3a95('0x68')](_0x3a95('0x58'),JSON[_0x3a95('0x21')](_0x25ac3c));});};exports[_0x3a95('0x69')]=function(_0x22a575,_0x4a15e9,_0xcbcde0,_0x5cc87e,_0x573f43,_0xe55a99,_0x4bfb84){var _0x478416,_0x337e77,_0x22442d,_0x3cdb73;_0xe55a99['remoteUri']=intUtil[_0x3a95('0x55')](_0xe55a99['remoteUri']);_0xe55a99[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xe55a99[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util[_0x3a95('0x23')](_0x3a95('0x57'),_0xe55a99[_0x3a95('0x53')]);if(_0x4bfb84&&_0x4bfb84['recordingFormat']&&_0x4bfb84[_0x3a95('0x6a')]!==_0x3a95('0x6b')){logger[_0x3a95('0xd')](_0x3a95('0x6c'),_0x3a95('0x6d'));_0x4a15e9[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xe55a99['serverUrl'],_0x4a15e9[_0x3a95('0x5b')],md5(_0x4a15e9['uniqueid']));}return getConnection(_0xe55a99)[_0x3a95('0x2c')](function(_0x243c46){_0x3cdb73=_0x243c46;return getUser(_0xe55a99,_0x5cc87e[_0x3a95('0xf')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x6ee875){_0x478416=_0x6ee875;logger[_0x3a95('0xd')](_0x3a95('0x6e'),_0x478416['id']);return getEndUser(_0xe55a99,_0x4a15e9[_0x3a95('0x6f')],_0x4a15e9[_0x3a95('0x70')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x55a48a){_0x337e77=_0x55a48a;logger[_0x3a95('0xd')]('The\x20Enduser\x20ID\x20is:',_0x337e77['id']);return getTicket(_0xe55a99,_0x478416,_0x337e77,_0xcbcde0,_0x4a15e9,_0xcbcde0[_0x3a95('0x71')],_0x3cdb73,'Outbound');})['then'](function(_0x3c36ac){_0x22442d=_0x3c36ac;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x22442d['id']);return setRelationship(_0x3cdb73,_0x478416,_0x22442d,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x3cdb73,_0x337e77,_0x22442d,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x3cdb73);})[_0x3a95('0x2c')](function(_0x37102d){var _0x4cbaee=parseInt(_0x37102d[_0x3a95('0x63')]['charAt'](0x0));var _0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);if(_0x4cbaee>0x6){_0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x72'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);}logger['info'](_0x3a95('0x6c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x3a95('0x66'),_0x5cc87e['name']),_0x3a95('0x73'),{'uri':_0x4e157c});})['catch'](function(_0x16e2f0){logger[_0x3a95('0x68')]('[OUTBOUND]',JSON['stringify'](_0x16e2f0));});};exports[_0x3a95('0x74')]=function(_0x52511f,_0x27e977,_0x4c4ae9,_0x30d2bc,_0x2e14c7,_0x2078ea){var _0x310627,_0x36f376,_0x3efab4,_0x319ea7;_0x2078ea[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0x2078ea['remoteUri']);_0x2078ea[_0x3a95('0x54')]=intUtil['stripTrailingSlash'](_0x2078ea['serverUrl']);def[_0x3a95('0x56')]=util['format']('%s/service/v4_1/rest.php',_0x2078ea['remoteUri']);if(_0x2e14c7&&_0x2e14c7[_0x3a95('0x75')]){logger['info']('['+_0x27e977['lastevent']['toUpperCase']()+']',_0x3a95('0x6d'));_0x27e977[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0x2078ea['serverUrl'],_0x27e977[_0x3a95('0x5b')],md5(_0x27e977[_0x3a95('0x5b')]));}else{_0x27e977['recordingURL']='';}return getConnection(_0x2078ea)[_0x3a95('0x2c')](function(_0x56781d){_0x319ea7=_0x56781d;if(!_[_0x3a95('0x27')](_0x30d2bc)){return getUser(_0x2078ea,_0x30d2bc[_0x3a95('0xf')],_0x319ea7);}else{return getUser(_0x2078ea,null,_0x319ea7);}})[_0x3a95('0x2c')](function(_0x26edd2){_0x310627=_0x26edd2;logger['info'](_0x3a95('0x6e'),_0x310627['id']);return getEndUser(_0x2078ea,_0x27e977[_0x3a95('0x5c')],_0x27e977[_0x3a95('0x5d')],_0x319ea7);})[_0x3a95('0x2c')](function(_0x7ae776){_0x36f376=_0x7ae776;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x36f376['id']);return getTicket(_0x2078ea,_0x310627,_0x36f376,_0x4c4ae9,_0x27e977,_0x4c4ae9[_0x3a95('0x71')],_0x319ea7,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x1c6b1d){_0x3efab4=_0x1c6b1d;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger['info'](_0x3a95('0x76'),_0x3efab4['id']);return setRelationship(_0x319ea7,_0x310627,_0x3efab4,_0x3a95('0x61'));})['then'](function(){return setRelationship(_0x319ea7,_0x36f376,_0x3efab4,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x319ea7);})[_0x3a95('0x67')](function(_0x1eeac1){logger['error']('['+_0x27e977[_0x3a95('0x77')][_0x3a95('0x78')]()+']',JSON[_0x3a95('0x21')](_0x1eeac1));});};
\ No newline at end of file
+var _0x5352=['Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','map','type','string','nameField','customField','custom_fields','content','variable','customVariable','Variable','toLowerCase','login','username','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Outbound','Ticket\x20created!','users','contacts','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','error','unmanaged','lastevent','toUpperCase','isNil','calleridname','The\x20Ticket\x20ID\x20is:','lodash','request-promise','bluebird','md5','../../../../config/environment','sugarcrm','defaults','redis','POST','Creating\x20new\x20ticket...','name','getString','assigned_user_id','description','date_start','toISOString','slice','replace','duration_minutes','parent_id','Contacts','parent_name','direction','forEach','variableName','push','idField','set_entry','JSON','stringify','Calls','format','Basic\x20%s','toString','get_server_info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','length','entry_list','name_value_list','value','info','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','then','find','Enduser\x20found!','phone_home'];(function(_0x3ad005,_0x3346e0){var _0x440000=function(_0x2ba445){while(--_0x2ba445){_0x3ad005['push'](_0x3ad005['shift']());}};_0x440000(++_0x3346e0);}(_0x5352,0x1aa));var _0x2535=function(_0x36594d,_0x5aaa06){_0x36594d=_0x36594d-0x0;var _0x1b8802=_0x5352[_0x36594d];return _0x1b8802;};'use strict';var _=require(_0x2535('0x0'));var rp=require(_0x2535('0x1'));var BPromise=require(_0x2535('0x2'));var md5=require(_0x2535('0x3'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x2535('0x4'));var logger=require('../../../../config/logger')(_0x2535('0x5'));config['redis']=_[_0x2535('0x6')](config[_0x2535('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2535('0x7')]));var def={'method':_0x2535('0x8'),'json':!![]};function emit(_0x11d543,_0x4f257f,_0x2c9147){io['to'](_0x11d543)['emit'](_0x4f257f,_0x2c9147);}function getTicket(_0x51c009,_0x2c7c56,_0x37fc4f,_0x2f46a0,_0x510f0f,_0x5be835,_0x1a4dd3,_0xe467b0){logger['info'](_0x2535('0x9'));var _0x7e305f=new Date();var _0x30da90=[{'name':_0x2535('0xa'),'value':intUtil[_0x2535('0xb')](_0x2f46a0['Subjects'],_0x510f0f,'\x20')},{'name':_0x2535('0xc'),'value':_0x2c7c56['id']},{'name':'created_by','value':_0x2c7c56['id']},{'name':_0x2535('0xd'),'value':intUtil['getString'](_0x2f46a0['Descriptions'],_0x510f0f,'\x0a')},{'name':_0x2535('0xe'),'value':_0x7e305f[_0x2535('0xf')]()[_0x2535('0x10')](0x0,0x13)[_0x2535('0x11')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x2535('0x12'),'value':'15'},{'name':_0x2535('0x13'),'value':_0x37fc4f['id']},{'name':'parent_type','value':_0x2535('0x14')},{'name':_0x2535('0x15'),'value':_0x37fc4f['name']},{'name':_0x2535('0x16'),'value':_0xe467b0}];if(_0x5be835['length']){_[_0x2535('0x17')](_0x5be835,function(_0xfedc77){if(_0x510f0f[_0xfedc77[_0x2535('0x18')]]){_0x30da90[_0x2535('0x19')]({'name':_0xfedc77[_0x2535('0x1a')],'value':_0x510f0f[_0xfedc77[_0x2535('0x18')]]});}});}return request({'form':{'method':_0x2535('0x1b'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x1a4dd3['id'],'module_name':_0x2535('0x1e'),'name_value_list':_0x30da90})}});}function getAuth(_0x581cef){return util[_0x2535('0x1f')](_0x2535('0x20'),new Buffer(_0x581cef['apiKey']+':X')[_0x2535('0x21')]('base64'));}function getServerInfo(_0x24983d){return request({'form':{'method':_0x2535('0x22'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x24983d['id']})}});}function getUser(_0x16e9ef,_0x36f003,_0x1228fa){if(!_['isNil'](_0x36f003)){logger['info'](_0x2535('0x23'),_0x36f003);return request({'form':{'method':_0x2535('0x24'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x1228fa['id'],'module_name':'Employees','query':util['format'](_0x2535('0x25'),_0x36f003),'order_by':'','offset':'0','select_fields':['id',_0x2535('0xa'),_0x2535('0x26')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x264a08){if(_0x264a08['entry_list'][_0x2535('0x27')]){var _0x91231=_['find'](_0x264a08[_0x2535('0x28')],function(_0x24320f){return _0x24320f[_0x2535('0x29')][_0x2535('0x26')][_0x2535('0x2a')]===_0x36f003;});if(_0x91231){logger[_0x2535('0x2b')]('Agent\x20found!');return BPromise[_0x2535('0x2c')]({'id':_0x91231['name_value_list']['id'][_0x2535('0x2a')],'name':_0x91231['name_value_list']['name']['value']});}}logger['info'](_0x2535('0x2d'));return BPromise[_0x2535('0x2c')]({'id':_0x1228fa[_0x2535('0x29')]['user_id']['value'],'name':_0x1228fa[_0x2535('0x29')][_0x2535('0x26')]['value']});});}else{logger[_0x2535('0x2b')](_0x2535('0x2e'));return BPromise[_0x2535('0x2c')]({'id':_0x1228fa['name_value_list'][_0x2535('0x2f')][_0x2535('0x2a')],'name':_0x1228fa[_0x2535('0x29')][_0x2535('0x26')]['value']});}}function getEndUser(_0x2600eb,_0x298c41,_0x2df77c,_0x50e16f){logger['info'](_0x2535('0x30'),_0x2df77c);return request({'form':{'method':_0x2535('0x24'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x50e16f['id'],'module_name':_0x2535('0x14'),'query':util[_0x2535('0x1f')](_0x2535('0x31'),_0x2df77c),'order_by':'','offset':'0','select_fields':['id',_0x2535('0xa'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x2535('0x32')](function(_0x5528ab){if(_0x5528ab[_0x2535('0x28')][_0x2535('0x27')]){var _0x1eddaf=_[_0x2535('0x33')](_0x5528ab['entry_list'],function(_0x284be3){return _0x284be3['name_value_list']['phone_home'][_0x2535('0x2a')]===_0x2df77c;});if(_0x1eddaf){logger['info'](_0x2535('0x34'));return BPromise[_0x2535('0x2c')]({'id':_0x1eddaf[_0x2535('0x29')]['id'][_0x2535('0x2a')],'name':_0x1eddaf[_0x2535('0x29')][_0x2535('0xa')][_0x2535('0x2a')],'phone':_0x1eddaf[_0x2535('0x29')][_0x2535('0x35')]['value']});}}else{logger[_0x2535('0x2b')](_0x2535('0x36'));return request({'form':{'method':_0x2535('0x1b'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x2535('0x1d')]({'session':_0x50e16f['id'],'module_name':_0x2535('0x14'),'name_value_list':[{'name':_0x2535('0x37'),'value':_0x298c41!==_0x2535('0x38')?_0x298c41:util[_0x2535('0x1f')](_0x2535('0x39'),_0x2df77c)},{'name':_0x2535('0x35'),'value':_0x2df77c}]})}})[_0x2535('0x32')](function(_0x230494){logger[_0x2535('0x2b')](_0x2535('0x3a'));return BPromise[_0x2535('0x2c')]({'id':_0x230494['id'],'name':_0x230494['entry_list'][_0x2535('0x37')][_0x2535('0x2a')],'phone':_0x230494[_0x2535('0x28')][_0x2535('0x35')][_0x2535('0x2a')]});});}});}function request(_0x5807d1){logger[_0x2535('0x3b')](_0x2535('0x3c'),JSON[_0x2535('0x1d')](_0x5807d1));return rp(_['merge'](def,_0x5807d1));}function getTags(_0x45eec,_0x2aaf91){var _0x5793c6=[];if(_0x45eec&&_0x45eec[_0x2535('0x27')]>0x0){_0x5793c6=_[_0x2535('0x3d')](_0x45eec,_0x2aaf91);}return _0x5793c6;}function getCustomFields(_0x38c2ac,_0x35ae47){var _0x342790=[];var _0x1c2377={'custom_fields':[]};if(_0x38c2ac[_0x2535('0x27')]>0x0){_[_0x2535('0x17')](_0x38c2ac,function(_0xf3d7f6){if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x3f')&&_0xf3d7f6[_0x2535('0x40')]&&!_0xf3d7f6[_0x2535('0x41')]){_0x1c2377[_0xf3d7f6['nameField']['toLowerCase']()]=_0xf3d7f6['content'][_0x2535('0x21')]();}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x3f')&&_0xf3d7f6[_0x2535('0x1a')]&&_0xf3d7f6[_0x2535('0x41')]){_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0xf3d7f6[_0x2535('0x43')][_0x2535('0x21')]()});}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x44')&&_0xf3d7f6[_0x2535('0x18')]&&_0xf3d7f6[_0x2535('0x1a')]&&_0xf3d7f6[_0x2535('0x41')]){_0x35ae47[_0xf3d7f6['variableName']]&&_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0x35ae47[_0xf3d7f6[_0x2535('0x18')]][_0x2535('0x21')]()});}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x45')&&_0xf3d7f6['Variable']&&_0xf3d7f6[_0x2535('0x46')]['name']&&_0xf3d7f6['idField']&&_0xf3d7f6['customField']){_0x35ae47[_0xf3d7f6[_0x2535('0x46')][_0x2535('0xa')][_0x2535('0x47')]()]&&_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0x35ae47[_0xf3d7f6[_0x2535('0x46')][_0x2535('0xa')][_0x2535('0x47')]()]['toString']()});}});}return _0x1c2377;}function getConnection(_0x4cceab){return request({'method':'POST','form':{'method':_0x2535('0x48'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'user_auth':{'user_name':_0x4cceab[_0x2535('0x49')],'password':_0x4cceab['password'],'encryption':_0x2535('0x4a')},'application':_0x2535('0x4b')})}})[_0x2535('0x32')](function(_0x5ccb4b){var _0x138b71=_0x5ccb4b;if(_0x138b71['id']){def[_0x2535('0x4c')]=_0x138b71['id'];return BPromise[_0x2535('0x2c')](_0x138b71);}else{throw new Error(util['format'](_0x2535('0x4d'),_0x4cceab['id']));}});}function setRelationship(_0x504fb7,_0x4b6598,_0x320ac0,_0x1655f4){return request({'form':{'method':_0x2535('0x4e'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x504fb7['id'],'module_name':_0x2535('0x1e'),'module_id':_0x320ac0['id'],'link_field_name':_0x1655f4,'related_ids':[_0x4b6598['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x190590,_0x34976a,_0x2a542e,_0x1f8534,_0x5b596f,_0x1949cf){var _0xe85ef4,_0x3e0876,_0x4f9754,_0x33f2c9;_0x1949cf[_0x2535('0x4f')]=intUtil[_0x2535('0x50')](_0x1949cf[_0x2535('0x4f')]);_0x1949cf[_0x2535('0x51')]=intUtil['stripTrailingSlash'](_0x1949cf[_0x2535('0x51')]);def[_0x2535('0x52')]=util['format'](_0x2535('0x53'),_0x1949cf[_0x2535('0x4f')]);if(_0x5b596f&&_0x5b596f[_0x2535('0x54')]){logger[_0x2535('0x2b')](_0x2535('0x55'),_0x2535('0x56'));_0x34976a[_0x2535('0x57')]=util['format'](_0x2535('0x58'),_0x1949cf[_0x2535('0x51')],_0x34976a[_0x2535('0x59')],md5(_0x34976a[_0x2535('0x59')]));}else{_0x34976a[_0x2535('0x57')]='';}return getConnection(_0x1949cf)[_0x2535('0x32')](function(_0x5190b4){_0x33f2c9=_0x5190b4;return getUser(_0x1949cf,_0x1f8534[_0x2535('0xa')],_0x33f2c9);})[_0x2535('0x32')](function(_0x17167b){_0xe85ef4=_0x17167b;logger[_0x2535('0x2b')](_0x2535('0x5a'),_0xe85ef4['id']);return getEndUser(_0x1949cf,_0x34976a['calleridname'],_0x34976a[_0x2535('0x5b')],_0x33f2c9);})['then'](function(_0x357eac){_0x3e0876=_0x357eac;logger[_0x2535('0x2b')](_0x2535('0x5c'),_0x3e0876['id']);return getTicket(_0x1949cf,_0xe85ef4,_0x3e0876,_0x2a542e,_0x34976a,_0x2a542e[_0x2535('0x5d')],_0x33f2c9,_0x2535('0x5e'));})[_0x2535('0x32')](function(_0x3926db){_0x4f9754=_0x3926db;logger[_0x2535('0x2b')]('Ticket\x20created!');logger[_0x2535('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x4f9754['id']);return setRelationship(_0x33f2c9,_0xe85ef4,_0x4f9754,'users');})[_0x2535('0x32')](function(){return setRelationship(_0x33f2c9,_0x3e0876,_0x4f9754,'contacts');})[_0x2535('0x32')](function(){return getServerInfo(_0x33f2c9);})['then'](function(_0x5b2c5e){var _0x2de1d5=parseInt(_0x5b2c5e[_0x2535('0x5f')][_0x2535('0x60')](0x0));var _0x1325a3=util['format'](_0x2535('0x61'),_0x1949cf[_0x2535('0x4f')],_0x4f9754['id']);if(_0x2de1d5>0x6){_0x1325a3=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1949cf[_0x2535('0x4f')],_0x4f9754['id']);}logger[_0x2535('0x2b')](_0x2535('0x55'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x2535('0x62'),_0x1f8534[_0x2535('0xa')]),_0x2535('0x63'),{'uri':_0x1325a3});})[_0x2535('0x64')](function(_0x71a495){logger['error'](_0x2535('0x55'),JSON[_0x2535('0x1d')](_0x71a495));});};exports[_0x2535('0x65')]=function(_0x597419,_0x1f2faf,_0x43699f,_0x18426c,_0x3cf399,_0x107ce0,_0x2eb852){var _0x2e99b7,_0x1636c2,_0x9cf2a2,_0x23a00d;_0x107ce0[_0x2535('0x4f')]=intUtil[_0x2535('0x50')](_0x107ce0[_0x2535('0x4f')]);_0x107ce0[_0x2535('0x51')]=intUtil['stripTrailingSlash'](_0x107ce0['serverUrl']);def[_0x2535('0x52')]=util[_0x2535('0x1f')](_0x2535('0x53'),_0x107ce0[_0x2535('0x4f')]);if(_0x2eb852&&_0x2eb852['recordingFormat']&&_0x2eb852[_0x2535('0x66')]!==_0x2535('0x67')){logger[_0x2535('0x2b')](_0x2535('0x68'),'Recording\x20is\x20enabled!');_0x1f2faf[_0x2535('0x57')]=util[_0x2535('0x1f')](_0x2535('0x58'),_0x107ce0[_0x2535('0x51')],_0x1f2faf[_0x2535('0x59')],md5(_0x1f2faf[_0x2535('0x59')]));}return getConnection(_0x107ce0)[_0x2535('0x32')](function(_0x3e91b8){_0x23a00d=_0x3e91b8;return getUser(_0x107ce0,_0x18426c[_0x2535('0xa')],_0x23a00d);})[_0x2535('0x32')](function(_0x4bb541){_0x2e99b7=_0x4bb541;logger['info']('The\x20User\x20ID\x20is:',_0x2e99b7['id']);return getEndUser(_0x107ce0,_0x1f2faf[_0x2535('0x69')],_0x1f2faf[_0x2535('0x6a')],_0x23a00d);})[_0x2535('0x32')](function(_0x4cbba2){_0x1636c2=_0x4cbba2;logger['info'](_0x2535('0x5c'),_0x1636c2['id']);return getTicket(_0x107ce0,_0x2e99b7,_0x1636c2,_0x43699f,_0x1f2faf,_0x43699f['Fields'],_0x23a00d,_0x2535('0x6b'));})[_0x2535('0x32')](function(_0x400f39){_0x9cf2a2=_0x400f39;logger[_0x2535('0x2b')](_0x2535('0x6c'));logger[_0x2535('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x9cf2a2['id']);return setRelationship(_0x23a00d,_0x2e99b7,_0x9cf2a2,_0x2535('0x6d'));})[_0x2535('0x32')](function(){return setRelationship(_0x23a00d,_0x1636c2,_0x9cf2a2,_0x2535('0x6e'));})[_0x2535('0x32')](function(){return getServerInfo(_0x23a00d);})[_0x2535('0x32')](function(_0x54b330){var _0x52dda2=parseInt(_0x54b330[_0x2535('0x5f')]['charAt'](0x0));var _0x1bfacd=util[_0x2535('0x1f')](_0x2535('0x61'),_0x107ce0[_0x2535('0x4f')],_0x9cf2a2['id']);if(_0x52dda2>0x6){_0x1bfacd=util[_0x2535('0x1f')](_0x2535('0x6f'),_0x107ce0[_0x2535('0x4f')],_0x9cf2a2['id']);}logger[_0x2535('0x2b')]('[OUTBOUND]',_0x2535('0x70'));emit(util[_0x2535('0x1f')]('user:%s',_0x18426c[_0x2535('0xa')]),'trigger:browser:url',{'uri':_0x1bfacd});})[_0x2535('0x64')](function(_0x5b8065){logger[_0x2535('0x71')](_0x2535('0x68'),JSON['stringify'](_0x5b8065));});};exports[_0x2535('0x72')]=function(_0x1fa33e,_0x46eb50,_0x58427e,_0x28ff9d,_0x4f3fd1,_0x24410f){var _0x45bf0d,_0x303f0e,_0x20a57e,_0x4d1a3e;_0x24410f[_0x2535('0x4f')]=intUtil['stripTrailingSlash'](_0x24410f['remoteUri']);_0x24410f[_0x2535('0x51')]=intUtil[_0x2535('0x50')](_0x24410f[_0x2535('0x51')]);def[_0x2535('0x52')]=util['format'](_0x2535('0x53'),_0x24410f[_0x2535('0x4f')]);if(_0x4f3fd1&&_0x4f3fd1[_0x2535('0x54')]){logger[_0x2535('0x2b')]('['+_0x46eb50[_0x2535('0x73')][_0x2535('0x74')]()+']',_0x2535('0x56'));_0x46eb50[_0x2535('0x57')]=util[_0x2535('0x1f')](_0x2535('0x58'),_0x24410f[_0x2535('0x51')],_0x46eb50[_0x2535('0x59')],md5(_0x46eb50[_0x2535('0x59')]));}else{_0x46eb50['recordingURL']='';}return getConnection(_0x24410f)['then'](function(_0x5c6e8d){_0x4d1a3e=_0x5c6e8d;if(!_[_0x2535('0x75')](_0x28ff9d)){return getUser(_0x24410f,_0x28ff9d[_0x2535('0xa')],_0x4d1a3e);}else{return getUser(_0x24410f,null,_0x4d1a3e);}})[_0x2535('0x32')](function(_0x5902dd){_0x45bf0d=_0x5902dd;logger['info'](_0x2535('0x5a'),_0x45bf0d['id']);return getEndUser(_0x24410f,_0x46eb50[_0x2535('0x76')],_0x46eb50[_0x2535('0x5b')],_0x4d1a3e);})[_0x2535('0x32')](function(_0x404cc9){_0x303f0e=_0x404cc9;logger[_0x2535('0x2b')](_0x2535('0x5c'),_0x303f0e['id']);return getTicket(_0x24410f,_0x45bf0d,_0x303f0e,_0x58427e,_0x46eb50,_0x58427e['Fields'],_0x4d1a3e,_0x2535('0x5e'));})[_0x2535('0x32')](function(_0x2cef2f){_0x20a57e=_0x2cef2f;logger['info']('Ticket\x20created!');logger[_0x2535('0x2b')](_0x2535('0x77'),_0x20a57e['id']);return setRelationship(_0x4d1a3e,_0x45bf0d,_0x20a57e,'users');})[_0x2535('0x32')](function(){return setRelationship(_0x4d1a3e,_0x303f0e,_0x20a57e,_0x2535('0x6e'));})[_0x2535('0x32')](function(){return getServerInfo(_0x4d1a3e);})[_0x2535('0x64')](function(_0x3e9150){logger['error']('['+_0x46eb50[_0x2535('0x73')][_0x2535('0x74')]()+']',JSON[_0x2535('0x1d')](_0x3e9150));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff