// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc383=['Descriptions','date_start','toISOString','replace','duration_minutes','parent_type','Contacts','parent_name','length','forEach','variableName','push','JSON','stringify','Calls','format','Basic\x20%s','apiKey','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','entry_list','find','name_value_list','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','then','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Caller\x20-\x20%s','Enduser\x20created.','merge','map','type','string','nameField','customField','toLowerCase','idField','custom_fields','Variable','username','password','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','queue','serverUrl','stripTrailingSlash','uri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','version','charAt','remoteUri','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','user:%s','trigger:browser:url','catch','outbound','%s/service/v4_1/rest.php','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','Outbound','users','contacts','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','toUpperCase','error','lodash','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','Subjects','assigned_user_id','created_by','description'];(function(_0x1a16f4,_0x433a8f){var _0x3ebad0=function(_0x1db8b4){while(--_0x1db8b4){_0x1a16f4['push'](_0x1a16f4['shift']());}};_0x3ebad0(++_0x433a8f);}(_0xc383,0xd4));var _0x3c38=function(_0x566f61,_0x2dad4f){_0x566f61=_0x566f61-0x0;var _0x45521b=_0xc383[_0x566f61];return _0x45521b;};'use strict';var _=require(_0x3c38('0x0'));var rp=require(_0x3c38('0x1'));var BPromise=require(_0x3c38('0x2'));var md5=require('md5');var util=require(_0x3c38('0x3'));var Redis=require('ioredis');var intUtil=require(_0x3c38('0x4'));var config=require(_0x3c38('0x5'));var logger=require(_0x3c38('0x6'))(_0x3c38('0x7'));config[_0x3c38('0x8')]=_[_0x3c38('0x9')](config[_0x3c38('0x8')],{'host':_0x3c38('0xa'),'port':0x18eb});var io=require(_0x3c38('0xb'))(new Redis(config[_0x3c38('0x8')]));var def={'method':_0x3c38('0xc'),'json':!![]};function emit(_0x178311,_0x5d472e,_0x3fb830){io['to'](_0x178311)[_0x3c38('0xd')](_0x5d472e,_0x3fb830);}function getTicket(_0x5c00b3,_0x4e77b0,_0x2c4407,_0x540fa2,_0x2affc1,_0x2d3cbd,_0x57012d,_0x5e6b13){logger[_0x3c38('0xe')](_0x3c38('0xf'));var _0x12c1ed=new Date();var _0x45ac6d=[{'name':_0x3c38('0x10'),'value':intUtil[_0x3c38('0x11')](_0x540fa2[_0x3c38('0x12')],_0x2affc1,'\x20')},{'name':_0x3c38('0x13'),'value':_0x4e77b0['id']},{'name':_0x3c38('0x14'),'value':_0x4e77b0['id']},{'name':_0x3c38('0x15'),'value':intUtil[_0x3c38('0x11')](_0x540fa2[_0x3c38('0x16')],_0x2affc1,'\x0a')},{'name':_0x3c38('0x17'),'value':_0x12c1ed[_0x3c38('0x18')]()['slice'](0x0,0x13)[_0x3c38('0x19')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3c38('0x1a'),'value':'15'},{'name':'parent_id','value':_0x2c4407['id']},{'name':_0x3c38('0x1b'),'value':_0x3c38('0x1c')},{'name':_0x3c38('0x1d'),'value':_0x2c4407[_0x3c38('0x10')]},{'name':'direction','value':_0x5e6b13}];if(_0x2d3cbd[_0x3c38('0x1e')]){_[_0x3c38('0x1f')](_0x2d3cbd,function(_0x1a2ff1){if(_0x2affc1[_0x1a2ff1[_0x3c38('0x20')]]){_0x45ac6d[_0x3c38('0x21')]({'name':_0x1a2ff1['idField'],'value':_0x2affc1[_0x1a2ff1[_0x3c38('0x20')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x3c38('0x22'),'response_type':'JSON','rest_data':JSON[_0x3c38('0x23')]({'session':_0x57012d['id'],'module_name':_0x3c38('0x24'),'name_value_list':_0x45ac6d})}});}function getAuth(_0x7f1899){return util[_0x3c38('0x25')](_0x3c38('0x26'),new Buffer(_0x7f1899[_0x3c38('0x27')]+':X')[_0x3c38('0x28')](_0x3c38('0x29')));}function getServerInfo(_0x31964f){return request({'form':{'method':_0x3c38('0x2a'),'input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON['stringify']({'session':_0x31964f['id']})}});}function getUser(_0xf614bb,_0x33d21f,_0x459c4f){if(!_[_0x3c38('0x2b')](_0x33d21f)){logger['info'](_0x3c38('0x2c'),_0x33d21f);return request({'form':{'method':_0x3c38('0x2d'),'input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON['stringify']({'session':_0x459c4f['id'],'module_name':'Employees','query':util[_0x3c38('0x25')](_0x3c38('0x2e'),_0x33d21f),'order_by':'','offset':'0','select_fields':['id',_0x3c38('0x10'),_0x3c38('0x2f')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x4954c0){if(_0x4954c0[_0x3c38('0x30')][_0x3c38('0x1e')]){var _0x2b431b=_[_0x3c38('0x31')](_0x4954c0[_0x3c38('0x30')],function(_0x29f81a){return _0x29f81a['name_value_list']['user_name']['value']===_0x33d21f;});if(_0x2b431b){logger[_0x3c38('0xe')]('Agent\x20found!');return BPromise['resolve']({'id':_0x2b431b[_0x3c38('0x32')]['id'][_0x3c38('0x33')],'name':_0x2b431b[_0x3c38('0x32')][_0x3c38('0x10')][_0x3c38('0x33')]});}}logger[_0x3c38('0xe')](_0x3c38('0x34'));return BPromise[_0x3c38('0x35')]({'id':_0x459c4f['name_value_list']['user_id'][_0x3c38('0x33')],'name':_0x459c4f[_0x3c38('0x32')][_0x3c38('0x2f')][_0x3c38('0x33')]});});}else{logger['info'](_0x3c38('0x36'));return BPromise[_0x3c38('0x35')]({'id':_0x459c4f['name_value_list']['user_id']['value'],'name':_0x459c4f[_0x3c38('0x32')][_0x3c38('0x2f')][_0x3c38('0x33')]});}}function getEndUser(_0x484a3b,_0x4f0f37,_0x4c4488,_0x26899f){logger[_0x3c38('0xe')](_0x3c38('0x37'),_0x4c4488);return request({'form':{'method':_0x3c38('0x2d'),'input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON[_0x3c38('0x23')]({'session':_0x26899f['id'],'module_name':_0x3c38('0x1c'),'query':util['format']('contacts.phone_home\x20=\x20\x22%s\x22',_0x4c4488),'order_by':'','offset':'0','select_fields':['id','name','phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3c38('0x38')](function(_0x26e406){if(_0x26e406[_0x3c38('0x30')]['length']){var _0x357248=_[_0x3c38('0x31')](_0x26e406[_0x3c38('0x30')],function(_0x8e159d){return _0x8e159d['name_value_list'][_0x3c38('0x39')][_0x3c38('0x33')]===_0x4c4488;});if(_0x357248){logger['info']('Enduser\x20found!');return BPromise['resolve']({'id':_0x357248[_0x3c38('0x32')]['id'][_0x3c38('0x33')],'name':_0x357248[_0x3c38('0x32')][_0x3c38('0x10')][_0x3c38('0x33')],'phone':_0x357248[_0x3c38('0x32')]['phone_home'][_0x3c38('0x33')]});}}else{logger['info'](_0x3c38('0x3a'));return request({'form':{'method':_0x3c38('0x3b'),'input_type':_0x3c38('0x22'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x26899f['id'],'module_name':_0x3c38('0x1c'),'name_value_list':[{'name':_0x3c38('0x3c'),'value':_0x4f0f37!=='<unknown>'?_0x4f0f37:util[_0x3c38('0x25')](_0x3c38('0x3d'),_0x4c4488)},{'name':_0x3c38('0x39'),'value':_0x4c4488}]})}})[_0x3c38('0x38')](function(_0x56c252){logger[_0x3c38('0xe')](_0x3c38('0x3e'));return BPromise['resolve']({'id':_0x56c252['id'],'name':_0x56c252[_0x3c38('0x30')]['first_name'][_0x3c38('0x33')],'phone':_0x56c252[_0x3c38('0x30')][_0x3c38('0x39')][_0x3c38('0x33')]});});}});}function request(_0x339a99){logger['debug']('[HTTP]',JSON[_0x3c38('0x23')](_0x339a99));return rp(_[_0x3c38('0x3f')](def,_0x339a99));}function getTags(_0x20ef34,_0x3068fb){var _0x25381a=[];if(_0x20ef34&&_0x20ef34['length']>0x0){_0x25381a=_[_0x3c38('0x40')](_0x20ef34,_0x3068fb);}return _0x25381a;}function getCustomFields(_0x1bb4b0,_0x52b14e){var _0x4d0770=[];var _0x415022={'custom_fields':[]};if(_0x1bb4b0['length']>0x0){_[_0x3c38('0x1f')](_0x1bb4b0,function(_0x36904d){if(_0x36904d[_0x3c38('0x41')]===_0x3c38('0x42')&&_0x36904d[_0x3c38('0x43')]&&!_0x36904d[_0x3c38('0x44')]){_0x415022[_0x36904d[_0x3c38('0x43')][_0x3c38('0x45')]()]=_0x36904d['content']['toString']();}else if(_0x36904d[_0x3c38('0x41')]===_0x3c38('0x42')&&_0x36904d[_0x3c38('0x46')]&&_0x36904d[_0x3c38('0x44')]){_0x415022[_0x3c38('0x47')][_0x3c38('0x21')]({'id':_0x36904d[_0x3c38('0x46')],'value':_0x36904d['content'][_0x3c38('0x28')]()});}else if(_0x36904d['type']==='variable'&&_0x36904d['variableName']&&_0x36904d[_0x3c38('0x46')]&&_0x36904d[_0x3c38('0x44')]){_0x52b14e[_0x36904d[_0x3c38('0x20')]]&&_0x415022['custom_fields']['push']({'id':_0x36904d[_0x3c38('0x46')],'value':_0x52b14e[_0x36904d[_0x3c38('0x20')]][_0x3c38('0x28')]()});}else if(_0x36904d[_0x3c38('0x41')]==='customVariable'&&_0x36904d[_0x3c38('0x48')]&&_0x36904d[_0x3c38('0x48')]['name']&&_0x36904d['idField']&&_0x36904d[_0x3c38('0x44')]){_0x52b14e[_0x36904d[_0x3c38('0x48')][_0x3c38('0x10')]['toLowerCase']()]&&_0x415022[_0x3c38('0x47')][_0x3c38('0x21')]({'id':_0x36904d[_0x3c38('0x46')],'value':_0x52b14e[_0x36904d['Variable'][_0x3c38('0x10')]['toLowerCase']()][_0x3c38('0x28')]()});}});}return _0x415022;}function getConnection(_0x2f2acf){return request({'method':_0x3c38('0xc'),'form':{'method':'login','input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON[_0x3c38('0x23')]({'user_auth':{'user_name':_0x2f2acf[_0x3c38('0x49')],'password':_0x2f2acf[_0x3c38('0x4a')],'encryption':'PLAIN'},'application':_0x3c38('0x4b')})}})['then'](function(_0x16a308){var _0x33ae5b=_0x16a308;if(_0x33ae5b['id']){def[_0x3c38('0x4c')]=_0x33ae5b['id'];return BPromise[_0x3c38('0x35')](_0x33ae5b);}else{throw new Error(util['format'](_0x3c38('0x4d'),_0x2f2acf['id']));}});}function setRelationship(_0x7168c0,_0x2cd45b,_0x1d4fae,_0x3cd73b){return request({'form':{'method':'set_relationship','input_type':'JSON','response_type':_0x3c38('0x22'),'rest_data':JSON[_0x3c38('0x23')]({'session':_0x7168c0['id'],'module_name':'Calls','module_id':_0x1d4fae['id'],'link_field_name':_0x3cd73b,'related_ids':[_0x2cd45b['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3c38('0x4e')]=function(_0x21e81a,_0x44f665,_0xdbe368,_0x4e1911,_0x3227bf,_0x23084f){var _0x5e75f0,_0x22a618,_0x2b70e9,_0x1fc9bb;_0x23084f['remoteUri']=intUtil['stripTrailingSlash'](_0x23084f['remoteUri']);_0x23084f[_0x3c38('0x4f')]=intUtil[_0x3c38('0x50')](_0x23084f[_0x3c38('0x4f')]);def[_0x3c38('0x51')]=util[_0x3c38('0x25')]('%s/service/v4_1/rest.php',_0x23084f['remoteUri']);if(_0x3227bf&&_0x3227bf[_0x3c38('0x52')]){logger[_0x3c38('0xe')](_0x3c38('0x53'),_0x3c38('0x54'));_0x44f665['recordingURL']=util[_0x3c38('0x25')](_0x3c38('0x55'),_0x23084f['serverUrl'],_0x44f665[_0x3c38('0x56')],md5(_0x44f665['uniqueid']));}else{_0x44f665['recordingURL']='';}return getConnection(_0x23084f)[_0x3c38('0x38')](function(_0x48a553){_0x1fc9bb=_0x48a553;return getUser(_0x23084f,_0x4e1911['name'],_0x1fc9bb);})[_0x3c38('0x38')](function(_0x3a6ec5){_0x5e75f0=_0x3a6ec5;logger['info'](_0x3c38('0x57'),_0x5e75f0['id']);return getEndUser(_0x23084f,_0x44f665[_0x3c38('0x58')],_0x44f665[_0x3c38('0x59')],_0x1fc9bb);})['then'](function(_0x6f88a6){_0x22a618=_0x6f88a6;logger[_0x3c38('0xe')](_0x3c38('0x5a'),_0x22a618['id']);return getTicket(_0x23084f,_0x5e75f0,_0x22a618,_0xdbe368,_0x44f665,_0xdbe368[_0x3c38('0x5b')],_0x1fc9bb,_0x3c38('0x5c'));})[_0x3c38('0x38')](function(_0x41e790){_0x2b70e9=_0x41e790;logger[_0x3c38('0xe')](_0x3c38('0x5d'));logger[_0x3c38('0xe')](_0x3c38('0x5e'),_0x2b70e9['id']);return setRelationship(_0x1fc9bb,_0x5e75f0,_0x2b70e9,'users');})[_0x3c38('0x38')](function(){return setRelationship(_0x1fc9bb,_0x22a618,_0x2b70e9,'contacts');})[_0x3c38('0x38')](function(){return getServerInfo(_0x1fc9bb);})['then'](function(_0x205361){var _0x925ec3=parseInt(_0x205361[_0x3c38('0x5f')][_0x3c38('0x60')](0x0));var _0x2f58d0=util[_0x3c38('0x25')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x23084f[_0x3c38('0x61')],_0x2b70e9['id']);if(_0x925ec3>0x6){_0x2f58d0=util[_0x3c38('0x25')](_0x3c38('0x62'),_0x23084f['remoteUri'],_0x2b70e9['id']);}logger[_0x3c38('0xe')](_0x3c38('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3c38('0x25')](_0x3c38('0x63'),_0x4e1911['name']),_0x3c38('0x64'),{'uri':_0x2f58d0});})[_0x3c38('0x65')](function(_0x5de288){logger['error'](_0x3c38('0x53'),JSON[_0x3c38('0x23')](_0x5de288));});};exports[_0x3c38('0x66')]=function(_0x4815bc,_0x35fbf2,_0x42536f,_0x43c13f,_0x2ec38f,_0x251322,_0x159085){var _0x34eff0,_0x2b437e,_0x5933b7,_0xa3baf1;_0x251322[_0x3c38('0x61')]=intUtil[_0x3c38('0x50')](_0x251322[_0x3c38('0x61')]);_0x251322[_0x3c38('0x4f')]=intUtil[_0x3c38('0x50')](_0x251322[_0x3c38('0x4f')]);def['uri']=util[_0x3c38('0x25')](_0x3c38('0x67'),_0x251322[_0x3c38('0x61')]);if(_0x159085&&_0x159085[_0x3c38('0x68')]&&_0x159085[_0x3c38('0x68')]!==_0x3c38('0x69')){logger[_0x3c38('0xe')](_0x3c38('0x6a'),_0x3c38('0x54'));_0x35fbf2[_0x3c38('0x6b')]=util[_0x3c38('0x25')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x251322['serverUrl'],_0x35fbf2[_0x3c38('0x56')],md5(_0x35fbf2[_0x3c38('0x56')]));}return getConnection(_0x251322)[_0x3c38('0x38')](function(_0x4dd59c){_0xa3baf1=_0x4dd59c;return getUser(_0x251322,_0x43c13f[_0x3c38('0x10')],_0xa3baf1);})[_0x3c38('0x38')](function(_0x42a4fa){_0x34eff0=_0x42a4fa;logger[_0x3c38('0xe')](_0x3c38('0x57'),_0x34eff0['id']);return getEndUser(_0x251322,_0x35fbf2['destcalleridname'],_0x35fbf2[_0x3c38('0x6c')],_0xa3baf1);})[_0x3c38('0x38')](function(_0x5ce436){_0x2b437e=_0x5ce436;logger[_0x3c38('0xe')](_0x3c38('0x5a'),_0x2b437e['id']);return getTicket(_0x251322,_0x34eff0,_0x2b437e,_0x42536f,_0x35fbf2,_0x42536f[_0x3c38('0x5b')],_0xa3baf1,_0x3c38('0x6d'));})['then'](function(_0x1f2130){_0x5933b7=_0x1f2130;logger[_0x3c38('0xe')]('Ticket\x20created!');logger[_0x3c38('0xe')]('The\x20Ticket\x20ID\x20is:',_0x5933b7['id']);return setRelationship(_0xa3baf1,_0x34eff0,_0x5933b7,_0x3c38('0x6e'));})[_0x3c38('0x38')](function(){return setRelationship(_0xa3baf1,_0x2b437e,_0x5933b7,_0x3c38('0x6f'));})[_0x3c38('0x38')](function(){return getServerInfo(_0xa3baf1);})['then'](function(_0x4993e5){var _0xa4df3c=parseInt(_0x4993e5['version'][_0x3c38('0x60')](0x0));var _0x44081b=util[_0x3c38('0x25')](_0x3c38('0x70'),_0x251322[_0x3c38('0x61')],_0x5933b7['id']);if(_0xa4df3c>0x6){_0x44081b=util[_0x3c38('0x25')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x251322[_0x3c38('0x61')],_0x5933b7['id']);}logger['info'](_0x3c38('0x6a'),_0x3c38('0x71'));emit(util[_0x3c38('0x25')](_0x3c38('0x63'),_0x43c13f[_0x3c38('0x10')]),'trigger:browser:url',{'uri':_0x44081b});})[_0x3c38('0x65')](function(_0x5c06ef){logger['error'](_0x3c38('0x6a'),JSON[_0x3c38('0x23')](_0x5c06ef));});};exports[_0x3c38('0x72')]=function(_0x539ee6,_0x4ca9f0,_0x31667a,_0x3855a4,_0x417960,_0x2f3f1f){var _0x1ed858,_0x54cd14,_0x27b7bb,_0x59f5db;_0x2f3f1f[_0x3c38('0x61')]=intUtil[_0x3c38('0x50')](_0x2f3f1f[_0x3c38('0x61')]);_0x2f3f1f[_0x3c38('0x4f')]=intUtil['stripTrailingSlash'](_0x2f3f1f[_0x3c38('0x4f')]);def[_0x3c38('0x51')]=util['format'](_0x3c38('0x67'),_0x2f3f1f[_0x3c38('0x61')]);if(_0x417960&&_0x417960[_0x3c38('0x52')]){logger[_0x3c38('0xe')]('['+_0x4ca9f0['lastevent'][_0x3c38('0x73')]()+']','Recording\x20is\x20enabled!');_0x4ca9f0['recordingURL']=util['format'](_0x3c38('0x55'),_0x2f3f1f[_0x3c38('0x4f')],_0x4ca9f0[_0x3c38('0x56')],md5(_0x4ca9f0['uniqueid']));}else{_0x4ca9f0['recordingURL']='';}return getConnection(_0x2f3f1f)[_0x3c38('0x38')](function(_0x4cc9fc){_0x59f5db=_0x4cc9fc;if(!_[_0x3c38('0x2b')](_0x3855a4)){return getUser(_0x2f3f1f,_0x3855a4[_0x3c38('0x10')],_0x59f5db);}else{return getUser(_0x2f3f1f,null,_0x59f5db);}})[_0x3c38('0x38')](function(_0x39f9f3){_0x1ed858=_0x39f9f3;logger['info'](_0x3c38('0x57'),_0x1ed858['id']);return getEndUser(_0x2f3f1f,_0x4ca9f0[_0x3c38('0x58')],_0x4ca9f0[_0x3c38('0x59')],_0x59f5db);})[_0x3c38('0x38')](function(_0x15ea6a){_0x54cd14=_0x15ea6a;logger[_0x3c38('0xe')](_0x3c38('0x5a'),_0x54cd14['id']);return getTicket(_0x2f3f1f,_0x1ed858,_0x54cd14,_0x31667a,_0x4ca9f0,_0x31667a[_0x3c38('0x5b')],_0x59f5db,_0x3c38('0x5c'));})[_0x3c38('0x38')](function(_0x725c7f){_0x27b7bb=_0x725c7f;logger[_0x3c38('0xe')]('Ticket\x20created!');logger[_0x3c38('0xe')](_0x3c38('0x5e'),_0x27b7bb['id']);return setRelationship(_0x59f5db,_0x1ed858,_0x27b7bb,'users');})[_0x3c38('0x38')](function(){return setRelationship(_0x59f5db,_0x54cd14,_0x27b7bb,'contacts');})[_0x3c38('0x38')](function(){return getServerInfo(_0x59f5db);})[_0x3c38('0x65')](function(_0x4a2c64){logger[_0x3c38('0x74')]('['+_0x4ca9f0['lastevent'][_0x3c38('0x73')]()+']',JSON[_0x3c38('0x23')](_0x4a2c64));});};
\ No newline at end of file
+var _0x5352=['Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','map','type','string','nameField','customField','custom_fields','content','variable','customVariable','Variable','toLowerCase','login','username','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Outbound','Ticket\x20created!','users','contacts','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','error','unmanaged','lastevent','toUpperCase','isNil','calleridname','The\x20Ticket\x20ID\x20is:','lodash','request-promise','bluebird','md5','../../../../config/environment','sugarcrm','defaults','redis','POST','Creating\x20new\x20ticket...','name','getString','assigned_user_id','description','date_start','toISOString','slice','replace','duration_minutes','parent_id','Contacts','parent_name','direction','forEach','variableName','push','idField','set_entry','JSON','stringify','Calls','format','Basic\x20%s','toString','get_server_info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','length','entry_list','name_value_list','value','info','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','then','find','Enduser\x20found!','phone_home'];(function(_0x3ad005,_0x3346e0){var _0x440000=function(_0x2ba445){while(--_0x2ba445){_0x3ad005['push'](_0x3ad005['shift']());}};_0x440000(++_0x3346e0);}(_0x5352,0x1aa));var _0x2535=function(_0x36594d,_0x5aaa06){_0x36594d=_0x36594d-0x0;var _0x1b8802=_0x5352[_0x36594d];return _0x1b8802;};'use strict';var _=require(_0x2535('0x0'));var rp=require(_0x2535('0x1'));var BPromise=require(_0x2535('0x2'));var md5=require(_0x2535('0x3'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x2535('0x4'));var logger=require('../../../../config/logger')(_0x2535('0x5'));config['redis']=_[_0x2535('0x6')](config[_0x2535('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2535('0x7')]));var def={'method':_0x2535('0x8'),'json':!![]};function emit(_0x11d543,_0x4f257f,_0x2c9147){io['to'](_0x11d543)['emit'](_0x4f257f,_0x2c9147);}function getTicket(_0x51c009,_0x2c7c56,_0x37fc4f,_0x2f46a0,_0x510f0f,_0x5be835,_0x1a4dd3,_0xe467b0){logger['info'](_0x2535('0x9'));var _0x7e305f=new Date();var _0x30da90=[{'name':_0x2535('0xa'),'value':intUtil[_0x2535('0xb')](_0x2f46a0['Subjects'],_0x510f0f,'\x20')},{'name':_0x2535('0xc'),'value':_0x2c7c56['id']},{'name':'created_by','value':_0x2c7c56['id']},{'name':_0x2535('0xd'),'value':intUtil['getString'](_0x2f46a0['Descriptions'],_0x510f0f,'\x0a')},{'name':_0x2535('0xe'),'value':_0x7e305f[_0x2535('0xf')]()[_0x2535('0x10')](0x0,0x13)[_0x2535('0x11')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x2535('0x12'),'value':'15'},{'name':_0x2535('0x13'),'value':_0x37fc4f['id']},{'name':'parent_type','value':_0x2535('0x14')},{'name':_0x2535('0x15'),'value':_0x37fc4f['name']},{'name':_0x2535('0x16'),'value':_0xe467b0}];if(_0x5be835['length']){_[_0x2535('0x17')](_0x5be835,function(_0xfedc77){if(_0x510f0f[_0xfedc77[_0x2535('0x18')]]){_0x30da90[_0x2535('0x19')]({'name':_0xfedc77[_0x2535('0x1a')],'value':_0x510f0f[_0xfedc77[_0x2535('0x18')]]});}});}return request({'form':{'method':_0x2535('0x1b'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x1a4dd3['id'],'module_name':_0x2535('0x1e'),'name_value_list':_0x30da90})}});}function getAuth(_0x581cef){return util[_0x2535('0x1f')](_0x2535('0x20'),new Buffer(_0x581cef['apiKey']+':X')[_0x2535('0x21')]('base64'));}function getServerInfo(_0x24983d){return request({'form':{'method':_0x2535('0x22'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x24983d['id']})}});}function getUser(_0x16e9ef,_0x36f003,_0x1228fa){if(!_['isNil'](_0x36f003)){logger['info'](_0x2535('0x23'),_0x36f003);return request({'form':{'method':_0x2535('0x24'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x1228fa['id'],'module_name':'Employees','query':util['format'](_0x2535('0x25'),_0x36f003),'order_by':'','offset':'0','select_fields':['id',_0x2535('0xa'),_0x2535('0x26')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x264a08){if(_0x264a08['entry_list'][_0x2535('0x27')]){var _0x91231=_['find'](_0x264a08[_0x2535('0x28')],function(_0x24320f){return _0x24320f[_0x2535('0x29')][_0x2535('0x26')][_0x2535('0x2a')]===_0x36f003;});if(_0x91231){logger[_0x2535('0x2b')]('Agent\x20found!');return BPromise[_0x2535('0x2c')]({'id':_0x91231['name_value_list']['id'][_0x2535('0x2a')],'name':_0x91231['name_value_list']['name']['value']});}}logger['info'](_0x2535('0x2d'));return BPromise[_0x2535('0x2c')]({'id':_0x1228fa[_0x2535('0x29')]['user_id']['value'],'name':_0x1228fa[_0x2535('0x29')][_0x2535('0x26')]['value']});});}else{logger[_0x2535('0x2b')](_0x2535('0x2e'));return BPromise[_0x2535('0x2c')]({'id':_0x1228fa['name_value_list'][_0x2535('0x2f')][_0x2535('0x2a')],'name':_0x1228fa[_0x2535('0x29')][_0x2535('0x26')]['value']});}}function getEndUser(_0x2600eb,_0x298c41,_0x2df77c,_0x50e16f){logger['info'](_0x2535('0x30'),_0x2df77c);return request({'form':{'method':_0x2535('0x24'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x50e16f['id'],'module_name':_0x2535('0x14'),'query':util[_0x2535('0x1f')](_0x2535('0x31'),_0x2df77c),'order_by':'','offset':'0','select_fields':['id',_0x2535('0xa'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x2535('0x32')](function(_0x5528ab){if(_0x5528ab[_0x2535('0x28')][_0x2535('0x27')]){var _0x1eddaf=_[_0x2535('0x33')](_0x5528ab['entry_list'],function(_0x284be3){return _0x284be3['name_value_list']['phone_home'][_0x2535('0x2a')]===_0x2df77c;});if(_0x1eddaf){logger['info'](_0x2535('0x34'));return BPromise[_0x2535('0x2c')]({'id':_0x1eddaf[_0x2535('0x29')]['id'][_0x2535('0x2a')],'name':_0x1eddaf[_0x2535('0x29')][_0x2535('0xa')][_0x2535('0x2a')],'phone':_0x1eddaf[_0x2535('0x29')][_0x2535('0x35')]['value']});}}else{logger[_0x2535('0x2b')](_0x2535('0x36'));return request({'form':{'method':_0x2535('0x1b'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x2535('0x1d')]({'session':_0x50e16f['id'],'module_name':_0x2535('0x14'),'name_value_list':[{'name':_0x2535('0x37'),'value':_0x298c41!==_0x2535('0x38')?_0x298c41:util[_0x2535('0x1f')](_0x2535('0x39'),_0x2df77c)},{'name':_0x2535('0x35'),'value':_0x2df77c}]})}})[_0x2535('0x32')](function(_0x230494){logger[_0x2535('0x2b')](_0x2535('0x3a'));return BPromise[_0x2535('0x2c')]({'id':_0x230494['id'],'name':_0x230494['entry_list'][_0x2535('0x37')][_0x2535('0x2a')],'phone':_0x230494[_0x2535('0x28')][_0x2535('0x35')][_0x2535('0x2a')]});});}});}function request(_0x5807d1){logger[_0x2535('0x3b')](_0x2535('0x3c'),JSON[_0x2535('0x1d')](_0x5807d1));return rp(_['merge'](def,_0x5807d1));}function getTags(_0x45eec,_0x2aaf91){var _0x5793c6=[];if(_0x45eec&&_0x45eec[_0x2535('0x27')]>0x0){_0x5793c6=_[_0x2535('0x3d')](_0x45eec,_0x2aaf91);}return _0x5793c6;}function getCustomFields(_0x38c2ac,_0x35ae47){var _0x342790=[];var _0x1c2377={'custom_fields':[]};if(_0x38c2ac[_0x2535('0x27')]>0x0){_[_0x2535('0x17')](_0x38c2ac,function(_0xf3d7f6){if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x3f')&&_0xf3d7f6[_0x2535('0x40')]&&!_0xf3d7f6[_0x2535('0x41')]){_0x1c2377[_0xf3d7f6['nameField']['toLowerCase']()]=_0xf3d7f6['content'][_0x2535('0x21')]();}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x3f')&&_0xf3d7f6[_0x2535('0x1a')]&&_0xf3d7f6[_0x2535('0x41')]){_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0xf3d7f6[_0x2535('0x43')][_0x2535('0x21')]()});}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x44')&&_0xf3d7f6[_0x2535('0x18')]&&_0xf3d7f6[_0x2535('0x1a')]&&_0xf3d7f6[_0x2535('0x41')]){_0x35ae47[_0xf3d7f6['variableName']]&&_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0x35ae47[_0xf3d7f6[_0x2535('0x18')]][_0x2535('0x21')]()});}else if(_0xf3d7f6[_0x2535('0x3e')]===_0x2535('0x45')&&_0xf3d7f6['Variable']&&_0xf3d7f6[_0x2535('0x46')]['name']&&_0xf3d7f6['idField']&&_0xf3d7f6['customField']){_0x35ae47[_0xf3d7f6[_0x2535('0x46')][_0x2535('0xa')][_0x2535('0x47')]()]&&_0x1c2377[_0x2535('0x42')][_0x2535('0x19')]({'id':_0xf3d7f6[_0x2535('0x1a')],'value':_0x35ae47[_0xf3d7f6[_0x2535('0x46')][_0x2535('0xa')][_0x2535('0x47')]()]['toString']()});}});}return _0x1c2377;}function getConnection(_0x4cceab){return request({'method':'POST','form':{'method':_0x2535('0x48'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'user_auth':{'user_name':_0x4cceab[_0x2535('0x49')],'password':_0x4cceab['password'],'encryption':_0x2535('0x4a')},'application':_0x2535('0x4b')})}})[_0x2535('0x32')](function(_0x5ccb4b){var _0x138b71=_0x5ccb4b;if(_0x138b71['id']){def[_0x2535('0x4c')]=_0x138b71['id'];return BPromise[_0x2535('0x2c')](_0x138b71);}else{throw new Error(util['format'](_0x2535('0x4d'),_0x4cceab['id']));}});}function setRelationship(_0x504fb7,_0x4b6598,_0x320ac0,_0x1655f4){return request({'form':{'method':_0x2535('0x4e'),'input_type':_0x2535('0x1c'),'response_type':_0x2535('0x1c'),'rest_data':JSON[_0x2535('0x1d')]({'session':_0x504fb7['id'],'module_name':_0x2535('0x1e'),'module_id':_0x320ac0['id'],'link_field_name':_0x1655f4,'related_ids':[_0x4b6598['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x190590,_0x34976a,_0x2a542e,_0x1f8534,_0x5b596f,_0x1949cf){var _0xe85ef4,_0x3e0876,_0x4f9754,_0x33f2c9;_0x1949cf[_0x2535('0x4f')]=intUtil[_0x2535('0x50')](_0x1949cf[_0x2535('0x4f')]);_0x1949cf[_0x2535('0x51')]=intUtil['stripTrailingSlash'](_0x1949cf[_0x2535('0x51')]);def[_0x2535('0x52')]=util['format'](_0x2535('0x53'),_0x1949cf[_0x2535('0x4f')]);if(_0x5b596f&&_0x5b596f[_0x2535('0x54')]){logger[_0x2535('0x2b')](_0x2535('0x55'),_0x2535('0x56'));_0x34976a[_0x2535('0x57')]=util['format'](_0x2535('0x58'),_0x1949cf[_0x2535('0x51')],_0x34976a[_0x2535('0x59')],md5(_0x34976a[_0x2535('0x59')]));}else{_0x34976a[_0x2535('0x57')]='';}return getConnection(_0x1949cf)[_0x2535('0x32')](function(_0x5190b4){_0x33f2c9=_0x5190b4;return getUser(_0x1949cf,_0x1f8534[_0x2535('0xa')],_0x33f2c9);})[_0x2535('0x32')](function(_0x17167b){_0xe85ef4=_0x17167b;logger[_0x2535('0x2b')](_0x2535('0x5a'),_0xe85ef4['id']);return getEndUser(_0x1949cf,_0x34976a['calleridname'],_0x34976a[_0x2535('0x5b')],_0x33f2c9);})['then'](function(_0x357eac){_0x3e0876=_0x357eac;logger[_0x2535('0x2b')](_0x2535('0x5c'),_0x3e0876['id']);return getTicket(_0x1949cf,_0xe85ef4,_0x3e0876,_0x2a542e,_0x34976a,_0x2a542e[_0x2535('0x5d')],_0x33f2c9,_0x2535('0x5e'));})[_0x2535('0x32')](function(_0x3926db){_0x4f9754=_0x3926db;logger[_0x2535('0x2b')]('Ticket\x20created!');logger[_0x2535('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x4f9754['id']);return setRelationship(_0x33f2c9,_0xe85ef4,_0x4f9754,'users');})[_0x2535('0x32')](function(){return setRelationship(_0x33f2c9,_0x3e0876,_0x4f9754,'contacts');})[_0x2535('0x32')](function(){return getServerInfo(_0x33f2c9);})['then'](function(_0x5b2c5e){var _0x2de1d5=parseInt(_0x5b2c5e[_0x2535('0x5f')][_0x2535('0x60')](0x0));var _0x1325a3=util['format'](_0x2535('0x61'),_0x1949cf[_0x2535('0x4f')],_0x4f9754['id']);if(_0x2de1d5>0x6){_0x1325a3=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1949cf[_0x2535('0x4f')],_0x4f9754['id']);}logger[_0x2535('0x2b')](_0x2535('0x55'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x2535('0x62'),_0x1f8534[_0x2535('0xa')]),_0x2535('0x63'),{'uri':_0x1325a3});})[_0x2535('0x64')](function(_0x71a495){logger['error'](_0x2535('0x55'),JSON[_0x2535('0x1d')](_0x71a495));});};exports[_0x2535('0x65')]=function(_0x597419,_0x1f2faf,_0x43699f,_0x18426c,_0x3cf399,_0x107ce0,_0x2eb852){var _0x2e99b7,_0x1636c2,_0x9cf2a2,_0x23a00d;_0x107ce0[_0x2535('0x4f')]=intUtil[_0x2535('0x50')](_0x107ce0[_0x2535('0x4f')]);_0x107ce0[_0x2535('0x51')]=intUtil['stripTrailingSlash'](_0x107ce0['serverUrl']);def[_0x2535('0x52')]=util[_0x2535('0x1f')](_0x2535('0x53'),_0x107ce0[_0x2535('0x4f')]);if(_0x2eb852&&_0x2eb852['recordingFormat']&&_0x2eb852[_0x2535('0x66')]!==_0x2535('0x67')){logger[_0x2535('0x2b')](_0x2535('0x68'),'Recording\x20is\x20enabled!');_0x1f2faf[_0x2535('0x57')]=util[_0x2535('0x1f')](_0x2535('0x58'),_0x107ce0[_0x2535('0x51')],_0x1f2faf[_0x2535('0x59')],md5(_0x1f2faf[_0x2535('0x59')]));}return getConnection(_0x107ce0)[_0x2535('0x32')](function(_0x3e91b8){_0x23a00d=_0x3e91b8;return getUser(_0x107ce0,_0x18426c[_0x2535('0xa')],_0x23a00d);})[_0x2535('0x32')](function(_0x4bb541){_0x2e99b7=_0x4bb541;logger['info']('The\x20User\x20ID\x20is:',_0x2e99b7['id']);return getEndUser(_0x107ce0,_0x1f2faf[_0x2535('0x69')],_0x1f2faf[_0x2535('0x6a')],_0x23a00d);})[_0x2535('0x32')](function(_0x4cbba2){_0x1636c2=_0x4cbba2;logger['info'](_0x2535('0x5c'),_0x1636c2['id']);return getTicket(_0x107ce0,_0x2e99b7,_0x1636c2,_0x43699f,_0x1f2faf,_0x43699f['Fields'],_0x23a00d,_0x2535('0x6b'));})[_0x2535('0x32')](function(_0x400f39){_0x9cf2a2=_0x400f39;logger[_0x2535('0x2b')](_0x2535('0x6c'));logger[_0x2535('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x9cf2a2['id']);return setRelationship(_0x23a00d,_0x2e99b7,_0x9cf2a2,_0x2535('0x6d'));})[_0x2535('0x32')](function(){return setRelationship(_0x23a00d,_0x1636c2,_0x9cf2a2,_0x2535('0x6e'));})[_0x2535('0x32')](function(){return getServerInfo(_0x23a00d);})[_0x2535('0x32')](function(_0x54b330){var _0x52dda2=parseInt(_0x54b330[_0x2535('0x5f')]['charAt'](0x0));var _0x1bfacd=util[_0x2535('0x1f')](_0x2535('0x61'),_0x107ce0[_0x2535('0x4f')],_0x9cf2a2['id']);if(_0x52dda2>0x6){_0x1bfacd=util[_0x2535('0x1f')](_0x2535('0x6f'),_0x107ce0[_0x2535('0x4f')],_0x9cf2a2['id']);}logger[_0x2535('0x2b')]('[OUTBOUND]',_0x2535('0x70'));emit(util[_0x2535('0x1f')]('user:%s',_0x18426c[_0x2535('0xa')]),'trigger:browser:url',{'uri':_0x1bfacd});})[_0x2535('0x64')](function(_0x5b8065){logger[_0x2535('0x71')](_0x2535('0x68'),JSON['stringify'](_0x5b8065));});};exports[_0x2535('0x72')]=function(_0x1fa33e,_0x46eb50,_0x58427e,_0x28ff9d,_0x4f3fd1,_0x24410f){var _0x45bf0d,_0x303f0e,_0x20a57e,_0x4d1a3e;_0x24410f[_0x2535('0x4f')]=intUtil['stripTrailingSlash'](_0x24410f['remoteUri']);_0x24410f[_0x2535('0x51')]=intUtil[_0x2535('0x50')](_0x24410f[_0x2535('0x51')]);def[_0x2535('0x52')]=util['format'](_0x2535('0x53'),_0x24410f[_0x2535('0x4f')]);if(_0x4f3fd1&&_0x4f3fd1[_0x2535('0x54')]){logger[_0x2535('0x2b')]('['+_0x46eb50[_0x2535('0x73')][_0x2535('0x74')]()+']',_0x2535('0x56'));_0x46eb50[_0x2535('0x57')]=util[_0x2535('0x1f')](_0x2535('0x58'),_0x24410f[_0x2535('0x51')],_0x46eb50[_0x2535('0x59')],md5(_0x46eb50[_0x2535('0x59')]));}else{_0x46eb50['recordingURL']='';}return getConnection(_0x24410f)['then'](function(_0x5c6e8d){_0x4d1a3e=_0x5c6e8d;if(!_[_0x2535('0x75')](_0x28ff9d)){return getUser(_0x24410f,_0x28ff9d[_0x2535('0xa')],_0x4d1a3e);}else{return getUser(_0x24410f,null,_0x4d1a3e);}})[_0x2535('0x32')](function(_0x5902dd){_0x45bf0d=_0x5902dd;logger['info'](_0x2535('0x5a'),_0x45bf0d['id']);return getEndUser(_0x24410f,_0x46eb50[_0x2535('0x76')],_0x46eb50[_0x2535('0x5b')],_0x4d1a3e);})[_0x2535('0x32')](function(_0x404cc9){_0x303f0e=_0x404cc9;logger[_0x2535('0x2b')](_0x2535('0x5c'),_0x303f0e['id']);return getTicket(_0x24410f,_0x45bf0d,_0x303f0e,_0x58427e,_0x46eb50,_0x58427e['Fields'],_0x4d1a3e,_0x2535('0x5e'));})[_0x2535('0x32')](function(_0x2cef2f){_0x20a57e=_0x2cef2f;logger['info']('Ticket\x20created!');logger[_0x2535('0x2b')](_0x2535('0x77'),_0x20a57e['id']);return setRelationship(_0x4d1a3e,_0x45bf0d,_0x20a57e,'users');})[_0x2535('0x32')](function(){return setRelationship(_0x4d1a3e,_0x303f0e,_0x20a57e,_0x2535('0x6e'));})[_0x2535('0x32')](function(){return getServerInfo(_0x4d1a3e);})[_0x2535('0x64')](function(_0x3e9150){logger['error']('['+_0x46eb50[_0x2535('0x73')][_0x2535('0x74')]()+']',JSON[_0x2535('0x1d')](_0x3e9150));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff