// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7be9=['Account\x20%d\x20is\x20not\x20valid','Calls','queue','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','Inbound','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Outbound','Ticket\x20created!','users','error','unmanaged','lastevent','isNil','lodash','request-promise','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','emit','name','getString','assigned_user_id','created_by','description','Descriptions','date_start','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','parent_name','forEach','push','idField','variableName','set_entry','JSON','stringify','format','Basic\x20%s','apiKey','toString','base64','get_server_info','info','Getting\x20agent\x20with\x20name','get_entry_list','Employees','user_name','length','find','entry_list','value','Agent\x20found!','resolve','name_value_list','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','debug','[HTTP]','map','type','string','nameField','customField','toLowerCase','custom_fields','content','variable','customVariable','Variable','login','password','PLAIN','xCALLY\x20Motion\x20integration'];(function(_0x19d676,_0xd0219c){var _0x129a87=function(_0x2f95fa){while(--_0x2f95fa){_0x19d676['push'](_0x19d676['shift']());}};_0x129a87(++_0xd0219c);}(_0x7be9,0x117));var _0x97be=function(_0x36ed48,_0x1ee0d4){_0x36ed48=_0x36ed48-0x0;var _0x51c63a=_0x7be9[_0x36ed48];return _0x51c63a;};'use strict';var _=require(_0x97be('0x0'));var rp=require(_0x97be('0x1'));var BPromise=require(_0x97be('0x2'));var md5=require(_0x97be('0x3'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x97be('0x4'));var config=require(_0x97be('0x5'));var logger=require(_0x97be('0x6'))(_0x97be('0x7'));config[_0x97be('0x8')]=_[_0x97be('0x9')](config[_0x97be('0x8')],{'host':_0x97be('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var def={'method':'POST','json':!![]};function emit(_0x1476c3,_0x410268,_0x512688){io['to'](_0x1476c3)[_0x97be('0xb')](_0x410268,_0x512688);}function getTicket(_0x5d6b72,_0x364b5e,_0x2c66e2,_0x151831,_0x57cc4f,_0x5ca990,_0x48ca98,_0x583c5b){logger['info']('Creating\x20new\x20ticket...');var _0x231321=new Date();var _0x464343=[{'name':_0x97be('0xc'),'value':intUtil[_0x97be('0xd')](_0x151831['Subjects'],_0x57cc4f,'\x20')},{'name':_0x97be('0xe'),'value':_0x364b5e['id']},{'name':_0x97be('0xf'),'value':_0x364b5e['id']},{'name':_0x97be('0x10'),'value':intUtil['getString'](_0x151831[_0x97be('0x11')],_0x57cc4f,'\x0a')},{'name':_0x97be('0x12'),'value':_0x231321[_0x97be('0x13')]()[_0x97be('0x14')](0x0,0x13)[_0x97be('0x15')]('T','\x20')},{'name':_0x97be('0x16'),'value':'0'},{'name':_0x97be('0x17'),'value':'15'},{'name':_0x97be('0x18'),'value':_0x2c66e2['id']},{'name':_0x97be('0x19'),'value':'Contacts'},{'name':_0x97be('0x1a'),'value':_0x2c66e2['name']},{'name':'direction','value':_0x583c5b}];if(_0x5ca990['length']){_[_0x97be('0x1b')](_0x5ca990,function(_0x5b5a52){if(_0x57cc4f[_0x5b5a52['variableName']]){_0x464343[_0x97be('0x1c')]({'name':_0x5b5a52[_0x97be('0x1d')],'value':_0x57cc4f[_0x5b5a52[_0x97be('0x1e')]]});}});}return request({'form':{'method':_0x97be('0x1f'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON[_0x97be('0x21')]({'session':_0x48ca98['id'],'module_name':'Calls','name_value_list':_0x464343})}});}function getAuth(_0x16913f){return util[_0x97be('0x22')](_0x97be('0x23'),new Buffer(_0x16913f[_0x97be('0x24')]+':X')[_0x97be('0x25')](_0x97be('0x26')));}function getServerInfo(_0xb73215){return request({'form':{'method':_0x97be('0x27'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON[_0x97be('0x21')]({'session':_0xb73215['id']})}});}function getUser(_0x4e5547,_0x1832ed,_0xf99030){if(!_['isNil'](_0x1832ed)){logger[_0x97be('0x28')](_0x97be('0x29'),_0x1832ed);return request({'form':{'method':_0x97be('0x2a'),'input_type':_0x97be('0x20'),'response_type':'JSON','rest_data':JSON[_0x97be('0x21')]({'session':_0xf99030['id'],'module_name':_0x97be('0x2b'),'query':util[_0x97be('0x22')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x1832ed),'order_by':'','offset':'0','select_fields':['id',_0x97be('0xc'),_0x97be('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x19e955){if(_0x19e955['entry_list'][_0x97be('0x2d')]){var _0x35895b=_[_0x97be('0x2e')](_0x19e955[_0x97be('0x2f')],function(_0x3105bc){return _0x3105bc['name_value_list'][_0x97be('0x2c')][_0x97be('0x30')]===_0x1832ed;});if(_0x35895b){logger[_0x97be('0x28')](_0x97be('0x31'));return BPromise[_0x97be('0x32')]({'id':_0x35895b['name_value_list']['id'][_0x97be('0x30')],'name':_0x35895b[_0x97be('0x33')][_0x97be('0xc')][_0x97be('0x30')]});}}logger[_0x97be('0x28')](_0x97be('0x34'));return BPromise[_0x97be('0x32')]({'id':_0xf99030['name_value_list'][_0x97be('0x35')]['value'],'name':_0xf99030[_0x97be('0x33')]['user_name']['value']});});}else{logger['info']('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x97be('0x32')]({'id':_0xf99030[_0x97be('0x33')][_0x97be('0x35')][_0x97be('0x30')],'name':_0xf99030['name_value_list'][_0x97be('0x2c')][_0x97be('0x30')]});}}function getEndUser(_0x5e78d1,_0x192f81,_0x435912,_0x36b64c){logger['info'](_0x97be('0x36'),_0x435912);return request({'form':{'method':_0x97be('0x2a'),'input_type':_0x97be('0x20'),'response_type':'JSON','rest_data':JSON[_0x97be('0x21')]({'session':_0x36b64c['id'],'module_name':_0x97be('0x37'),'query':util[_0x97be('0x22')](_0x97be('0x38'),_0x435912),'order_by':'','offset':'0','select_fields':['id',_0x97be('0xc'),_0x97be('0x39')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x97be('0x3a')](function(_0xbac5ab){if(_0xbac5ab[_0x97be('0x2f')][_0x97be('0x2d')]){var _0x188c34=_[_0x97be('0x2e')](_0xbac5ab[_0x97be('0x2f')],function(_0x45fc09){return _0x45fc09['name_value_list']['phone_home'][_0x97be('0x30')]===_0x435912;});if(_0x188c34){logger[_0x97be('0x28')](_0x97be('0x3b'));return BPromise[_0x97be('0x32')]({'id':_0x188c34[_0x97be('0x33')]['id']['value'],'name':_0x188c34[_0x97be('0x33')][_0x97be('0xc')][_0x97be('0x30')],'phone':_0x188c34[_0x97be('0x33')][_0x97be('0x39')][_0x97be('0x30')]});}}else{logger['info'](_0x97be('0x3c'));return request({'form':{'method':_0x97be('0x1f'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON['stringify']({'session':_0x36b64c['id'],'module_name':'Contacts','name_value_list':[{'name':_0x97be('0x3d'),'value':_0x192f81!==_0x97be('0x3e')?_0x192f81:util[_0x97be('0x22')](_0x97be('0x3f'),_0x435912)},{'name':'phone_home','value':_0x435912}]})}})['then'](function(_0x471f34){logger[_0x97be('0x28')]('Enduser\x20created.');return BPromise[_0x97be('0x32')]({'id':_0x471f34['id'],'name':_0x471f34[_0x97be('0x2f')]['first_name'][_0x97be('0x30')],'phone':_0x471f34[_0x97be('0x2f')][_0x97be('0x39')][_0x97be('0x30')]});});}});}function request(_0x35c873){logger[_0x97be('0x40')](_0x97be('0x41'),JSON['stringify'](_0x35c873));return rp(_['merge'](def,_0x35c873));}function getTags(_0x5765d7,_0x35b54f){var _0x435bcd=[];if(_0x5765d7&&_0x5765d7[_0x97be('0x2d')]>0x0){_0x435bcd=_[_0x97be('0x42')](_0x5765d7,_0x35b54f);}return _0x435bcd;}function getCustomFields(_0xea5774,_0x3b3fc4){var _0x554b16=[];var _0x2231e4={'custom_fields':[]};if(_0xea5774[_0x97be('0x2d')]>0x0){_[_0x97be('0x1b')](_0xea5774,function(_0x4d2f45){if(_0x4d2f45[_0x97be('0x43')]===_0x97be('0x44')&&_0x4d2f45[_0x97be('0x45')]&&!_0x4d2f45[_0x97be('0x46')]){_0x2231e4[_0x4d2f45['nameField'][_0x97be('0x47')]()]=_0x4d2f45['content'][_0x97be('0x25')]();}else if(_0x4d2f45[_0x97be('0x43')]===_0x97be('0x44')&&_0x4d2f45[_0x97be('0x1d')]&&_0x4d2f45['customField']){_0x2231e4[_0x97be('0x48')]['push']({'id':_0x4d2f45[_0x97be('0x1d')],'value':_0x4d2f45[_0x97be('0x49')][_0x97be('0x25')]()});}else if(_0x4d2f45[_0x97be('0x43')]===_0x97be('0x4a')&&_0x4d2f45[_0x97be('0x1e')]&&_0x4d2f45[_0x97be('0x1d')]&&_0x4d2f45[_0x97be('0x46')]){_0x3b3fc4[_0x4d2f45[_0x97be('0x1e')]]&&_0x2231e4[_0x97be('0x48')][_0x97be('0x1c')]({'id':_0x4d2f45[_0x97be('0x1d')],'value':_0x3b3fc4[_0x4d2f45[_0x97be('0x1e')]][_0x97be('0x25')]()});}else if(_0x4d2f45['type']===_0x97be('0x4b')&&_0x4d2f45[_0x97be('0x4c')]&&_0x4d2f45[_0x97be('0x4c')][_0x97be('0xc')]&&_0x4d2f45['idField']&&_0x4d2f45[_0x97be('0x46')]){_0x3b3fc4[_0x4d2f45[_0x97be('0x4c')][_0x97be('0xc')]['toLowerCase']()]&&_0x2231e4[_0x97be('0x48')]['push']({'id':_0x4d2f45[_0x97be('0x1d')],'value':_0x3b3fc4[_0x4d2f45[_0x97be('0x4c')][_0x97be('0xc')][_0x97be('0x47')]()][_0x97be('0x25')]()});}});}return _0x2231e4;}function getConnection(_0x509d6a){return request({'method':'POST','form':{'method':_0x97be('0x4d'),'input_type':_0x97be('0x20'),'response_type':_0x97be('0x20'),'rest_data':JSON[_0x97be('0x21')]({'user_auth':{'user_name':_0x509d6a['username'],'password':_0x509d6a[_0x97be('0x4e')],'encryption':_0x97be('0x4f')},'application':_0x97be('0x50')})}})['then'](function(_0x57a75d){var _0x3a7845=_0x57a75d;if(_0x3a7845['id']){def['sessionID']=_0x3a7845['id'];return BPromise[_0x97be('0x32')](_0x3a7845);}else{throw new Error(util[_0x97be('0x22')](_0x97be('0x51'),_0x509d6a['id']));}});}function setRelationship(_0x5c8a7a,_0x33625d,_0x2957f3,_0xecc105){return request({'form':{'method':'set_relationship','input_type':'JSON','response_type':_0x97be('0x20'),'rest_data':JSON['stringify']({'session':_0x5c8a7a['id'],'module_name':_0x97be('0x52'),'module_id':_0x2957f3['id'],'link_field_name':_0xecc105,'related_ids':[_0x33625d['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x97be('0x53')]=function(_0x3a3381,_0x250135,_0x588131,_0xc22cdd,_0x629458,_0x14969b){var _0x16b24d,_0x2a69c5,_0xb69cec,_0x3effd;_0x14969b[_0x97be('0x54')]=intUtil[_0x97be('0x55')](_0x14969b[_0x97be('0x54')]);_0x14969b[_0x97be('0x56')]=intUtil[_0x97be('0x55')](_0x14969b[_0x97be('0x56')]);def[_0x97be('0x57')]=util[_0x97be('0x22')](_0x97be('0x58'),_0x14969b[_0x97be('0x54')]);if(_0x629458&&_0x629458['monitor_format']){logger['info']('[QUEUE]',_0x97be('0x59'));_0x250135[_0x97be('0x5a')]=util[_0x97be('0x22')](_0x97be('0x5b'),_0x14969b['serverUrl'],_0x250135[_0x97be('0x5c')],md5(_0x250135['uniqueid']));}else{_0x250135[_0x97be('0x5a')]='';}return getConnection(_0x14969b)[_0x97be('0x3a')](function(_0x23e0f8){_0x3effd=_0x23e0f8;return getUser(_0x14969b,_0xc22cdd[_0x97be('0xc')],_0x3effd);})['then'](function(_0x39b41b){_0x16b24d=_0x39b41b;logger[_0x97be('0x28')]('The\x20User\x20ID\x20is:',_0x16b24d['id']);return getEndUser(_0x14969b,_0x250135[_0x97be('0x5d')],_0x250135[_0x97be('0x5e')],_0x3effd);})['then'](function(_0x344fcd){_0x2a69c5=_0x344fcd;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2a69c5['id']);return getTicket(_0x14969b,_0x16b24d,_0x2a69c5,_0x588131,_0x250135,_0x588131['Fields'],_0x3effd,_0x97be('0x5f'));})[_0x97be('0x3a')](function(_0x4a5b98){_0xb69cec=_0x4a5b98;logger[_0x97be('0x28')]('Ticket\x20created!');logger[_0x97be('0x28')](_0x97be('0x60'),_0xb69cec['id']);return setRelationship(_0x3effd,_0x16b24d,_0xb69cec,'users');})[_0x97be('0x3a')](function(){return setRelationship(_0x3effd,_0x2a69c5,_0xb69cec,_0x97be('0x61'));})['then'](function(){return getServerInfo(_0x3effd);})[_0x97be('0x3a')](function(_0x47e088){var _0x982dd4=parseInt(_0x47e088[_0x97be('0x62')][_0x97be('0x63')](0x0));var _0xdcfb5=util[_0x97be('0x22')](_0x97be('0x64'),_0x14969b[_0x97be('0x54')],_0xb69cec['id']);if(_0x982dd4>0x6){_0xdcfb5=util[_0x97be('0x22')](_0x97be('0x65'),_0x14969b[_0x97be('0x54')],_0xb69cec['id']);}logger[_0x97be('0x28')](_0x97be('0x66'),_0x97be('0x67'));emit(util[_0x97be('0x22')](_0x97be('0x68'),_0xc22cdd[_0x97be('0xc')]),_0x97be('0x69'),{'uri':_0xdcfb5});})[_0x97be('0x6a')](function(_0x4920a3){logger['error'](_0x97be('0x66'),JSON[_0x97be('0x21')](_0x4920a3));});};exports[_0x97be('0x6b')]=function(_0x5bed20,_0x1cd089,_0x38d086,_0x3aa1e5,_0x2473e8,_0x861807,_0x22ad24){var _0x2fa44d,_0x3b0ec8,_0x26a1cd,_0x3f13b2;_0x861807[_0x97be('0x54')]=intUtil[_0x97be('0x55')](_0x861807['remoteUri']);_0x861807['serverUrl']=intUtil['stripTrailingSlash'](_0x861807['serverUrl']);def['uri']=util[_0x97be('0x22')](_0x97be('0x58'),_0x861807[_0x97be('0x54')]);if(_0x22ad24&&_0x22ad24[_0x97be('0x6c')]&&_0x22ad24[_0x97be('0x6c')]!=='none'){logger[_0x97be('0x28')](_0x97be('0x6d'),_0x97be('0x59'));_0x1cd089[_0x97be('0x5a')]=util[_0x97be('0x22')](_0x97be('0x5b'),_0x861807[_0x97be('0x56')],_0x1cd089[_0x97be('0x5c')],md5(_0x1cd089['uniqueid']));}return getConnection(_0x861807)['then'](function(_0x30c415){_0x3f13b2=_0x30c415;return getUser(_0x861807,_0x3aa1e5['name'],_0x3f13b2);})[_0x97be('0x3a')](function(_0x317130){_0x2fa44d=_0x317130;logger[_0x97be('0x28')]('The\x20User\x20ID\x20is:',_0x2fa44d['id']);return getEndUser(_0x861807,_0x1cd089[_0x97be('0x6e')],_0x1cd089[_0x97be('0x6f')],_0x3f13b2);})[_0x97be('0x3a')](function(_0x20489e){_0x3b0ec8=_0x20489e;logger[_0x97be('0x28')](_0x97be('0x70'),_0x3b0ec8['id']);return getTicket(_0x861807,_0x2fa44d,_0x3b0ec8,_0x38d086,_0x1cd089,_0x38d086['Fields'],_0x3f13b2,_0x97be('0x71'));})[_0x97be('0x3a')](function(_0x418ad1){_0x26a1cd=_0x418ad1;logger[_0x97be('0x28')](_0x97be('0x72'));logger[_0x97be('0x28')](_0x97be('0x60'),_0x26a1cd['id']);return setRelationship(_0x3f13b2,_0x2fa44d,_0x26a1cd,_0x97be('0x73'));})[_0x97be('0x3a')](function(){return setRelationship(_0x3f13b2,_0x3b0ec8,_0x26a1cd,_0x97be('0x61'));})[_0x97be('0x3a')](function(){return getServerInfo(_0x3f13b2);})[_0x97be('0x3a')](function(_0x650498){var _0x5aadd7=parseInt(_0x650498[_0x97be('0x62')][_0x97be('0x63')](0x0));var _0x44ee9b=util[_0x97be('0x22')](_0x97be('0x64'),_0x861807[_0x97be('0x54')],_0x26a1cd['id']);if(_0x5aadd7>0x6){_0x44ee9b=util[_0x97be('0x22')](_0x97be('0x65'),_0x861807[_0x97be('0x54')],_0x26a1cd['id']);}logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x97be('0x22')](_0x97be('0x68'),_0x3aa1e5[_0x97be('0xc')]),_0x97be('0x69'),{'uri':_0x44ee9b});})[_0x97be('0x6a')](function(_0x5a9b97){logger[_0x97be('0x74')](_0x97be('0x6d'),JSON['stringify'](_0x5a9b97));});};exports[_0x97be('0x75')]=function(_0x274c9b,_0x2957ad,_0x581db6,_0x3d2d39,_0x16a682,_0x40d0ef){var _0x2c6a88,_0x329f55,_0x48e83f,_0x5745b0;_0x40d0ef[_0x97be('0x54')]=intUtil['stripTrailingSlash'](_0x40d0ef[_0x97be('0x54')]);_0x40d0ef[_0x97be('0x56')]=intUtil[_0x97be('0x55')](_0x40d0ef[_0x97be('0x56')]);def[_0x97be('0x57')]=util[_0x97be('0x22')](_0x97be('0x58'),_0x40d0ef[_0x97be('0x54')]);if(_0x16a682&&_0x16a682['monitor_format']){logger[_0x97be('0x28')]('['+_0x2957ad[_0x97be('0x76')]['toUpperCase']()+']',_0x97be('0x59'));_0x2957ad[_0x97be('0x5a')]=util[_0x97be('0x22')](_0x97be('0x5b'),_0x40d0ef[_0x97be('0x56')],_0x2957ad[_0x97be('0x5c')],md5(_0x2957ad[_0x97be('0x5c')]));}else{_0x2957ad['recordingURL']='';}return getConnection(_0x40d0ef)['then'](function(_0x11363f){_0x5745b0=_0x11363f;if(!_[_0x97be('0x77')](_0x3d2d39)){return getUser(_0x40d0ef,_0x3d2d39[_0x97be('0xc')],_0x5745b0);}else{return getUser(_0x40d0ef,null,_0x5745b0);}})[_0x97be('0x3a')](function(_0x588cb3){_0x2c6a88=_0x588cb3;logger['info']('The\x20User\x20ID\x20is:',_0x2c6a88['id']);return getEndUser(_0x40d0ef,_0x2957ad['calleridname'],_0x2957ad['calleridnum'],_0x5745b0);})['then'](function(_0x30d7c8){_0x329f55=_0x30d7c8;logger[_0x97be('0x28')]('The\x20Enduser\x20ID\x20is:',_0x329f55['id']);return getTicket(_0x40d0ef,_0x2c6a88,_0x329f55,_0x581db6,_0x2957ad,_0x581db6['Fields'],_0x5745b0,'Inbound');})['then'](function(_0x2c48c9){_0x48e83f=_0x2c48c9;logger[_0x97be('0x28')](_0x97be('0x72'));logger[_0x97be('0x28')](_0x97be('0x60'),_0x48e83f['id']);return setRelationship(_0x5745b0,_0x2c6a88,_0x48e83f,'users');})['then'](function(){return setRelationship(_0x5745b0,_0x329f55,_0x48e83f,'contacts');})['then'](function(){return getServerInfo(_0x5745b0);})[_0x97be('0x6a')](function(_0x36eeac){logger[_0x97be('0x74')]('['+_0x2957ad['lastevent']['toUpperCase']()+']',JSON[_0x97be('0x21')](_0x36eeac));});};
\ No newline at end of file
+var _0xe038=['Searching\x20enduser\x20with\x20phone','find','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','debug','[HTTP]','length','type','nameField','customField','custom_fields','idField','content','toString','variable','customVariable','Variable','toLowerCase','login','username','PLAIN','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','queue','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','users','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','outbound','uri','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','contacts','version','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','user:%s','lastevent','toUpperCase','calleridname','Inbound','Ticket\x20created!','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/logger','sugarcrm','defaults','localhost','socket.io-emitter','redis','POST','emit','info','Creating\x20new\x20ticket...','Subjects','assigned_user_id','description','getString','Descriptions','date_start','toISOString','slice','replace','duration_minutes','parent_id','Contacts','parent_name','name','direction','forEach','variableName','push','set_entry','JSON','stringify','format','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','then','entry_list','value','name_value_list','resolve','user_id','user_name','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!'];(function(_0x2592c5,_0x36fe86){var _0x5f4989=function(_0xf281ef){while(--_0xf281ef){_0x2592c5['push'](_0x2592c5['shift']());}};_0x5f4989(++_0x36fe86);}(_0xe038,0x1a6));var _0x8e03=function(_0x8c43de,_0x90ff31){_0x8c43de=_0x8c43de-0x0;var _0xa6591b=_0xe038[_0x8c43de];return _0xa6591b;};'use strict';var _=require(_0x8e03('0x0'));var rp=require(_0x8e03('0x1'));var BPromise=require(_0x8e03('0x2'));var md5=require(_0x8e03('0x3'));var util=require(_0x8e03('0x4'));var Redis=require(_0x8e03('0x5'));var intUtil=require(_0x8e03('0x6'));var config=require('../../../../config/environment');var logger=require(_0x8e03('0x7'))(_0x8e03('0x8'));config['redis']=_[_0x8e03('0x9')](config['redis'],{'host':_0x8e03('0xa'),'port':0x18eb});var io=require(_0x8e03('0xb'))(new Redis(config[_0x8e03('0xc')]));var def={'method':_0x8e03('0xd'),'json':!![]};function emit(_0x5ecfea,_0x30b017,_0x360fd7){io['to'](_0x5ecfea)[_0x8e03('0xe')](_0x30b017,_0x360fd7);}function getTicket(_0x506a82,_0x2f68f8,_0x1daff4,_0x566b26,_0x259ea2,_0x5ac0cc,_0x501a01,_0x2b988c){logger[_0x8e03('0xf')](_0x8e03('0x10'));var _0x580985=new Date();var _0x3c1183=[{'name':'name','value':intUtil['getString'](_0x566b26[_0x8e03('0x11')],_0x259ea2,'\x20')},{'name':_0x8e03('0x12'),'value':_0x2f68f8['id']},{'name':'created_by','value':_0x2f68f8['id']},{'name':_0x8e03('0x13'),'value':intUtil[_0x8e03('0x14')](_0x566b26[_0x8e03('0x15')],_0x259ea2,'\x0a')},{'name':_0x8e03('0x16'),'value':_0x580985[_0x8e03('0x17')]()[_0x8e03('0x18')](0x0,0x13)[_0x8e03('0x19')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x8e03('0x1a'),'value':'15'},{'name':_0x8e03('0x1b'),'value':_0x1daff4['id']},{'name':'parent_type','value':_0x8e03('0x1c')},{'name':_0x8e03('0x1d'),'value':_0x1daff4[_0x8e03('0x1e')]},{'name':_0x8e03('0x1f'),'value':_0x2b988c}];if(_0x5ac0cc['length']){_[_0x8e03('0x20')](_0x5ac0cc,function(_0x3a3725){if(_0x259ea2[_0x3a3725[_0x8e03('0x21')]]){_0x3c1183[_0x8e03('0x22')]({'name':_0x3a3725['idField'],'value':_0x259ea2[_0x3a3725[_0x8e03('0x21')]]});}});}return request({'form':{'method':_0x8e03('0x23'),'input_type':_0x8e03('0x24'),'response_type':_0x8e03('0x24'),'rest_data':JSON[_0x8e03('0x25')]({'session':_0x501a01['id'],'module_name':'Calls','name_value_list':_0x3c1183})}});}function getAuth(_0x345e95){return util[_0x8e03('0x26')]('Basic\x20%s',new Buffer(_0x345e95['apiKey']+':X')['toString'](_0x8e03('0x27')));}function getServerInfo(_0x459140){return request({'form':{'method':_0x8e03('0x28'),'input_type':'JSON','response_type':_0x8e03('0x24'),'rest_data':JSON[_0x8e03('0x25')]({'session':_0x459140['id']})}});}function getUser(_0x3c5e51,_0x5bfea2,_0x48c73b){if(!_[_0x8e03('0x29')](_0x5bfea2)){logger[_0x8e03('0xf')](_0x8e03('0x2a'),_0x5bfea2);return request({'form':{'method':_0x8e03('0x2b'),'input_type':_0x8e03('0x24'),'response_type':_0x8e03('0x24'),'rest_data':JSON[_0x8e03('0x25')]({'session':_0x48c73b['id'],'module_name':_0x8e03('0x2c'),'query':util[_0x8e03('0x26')](_0x8e03('0x2d'),_0x5bfea2),'order_by':'','offset':'0','select_fields':['id',_0x8e03('0x1e'),'user_name'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x8e03('0x2e')](function(_0x5387d2){if(_0x5387d2['entry_list']['length']){var _0x652233=_['find'](_0x5387d2[_0x8e03('0x2f')],function(_0x3bd4e5){return _0x3bd4e5['name_value_list']['user_name'][_0x8e03('0x30')]===_0x5bfea2;});if(_0x652233){logger[_0x8e03('0xf')]('Agent\x20found!');return BPromise['resolve']({'id':_0x652233[_0x8e03('0x31')]['id'][_0x8e03('0x30')],'name':_0x652233[_0x8e03('0x31')][_0x8e03('0x1e')]['value']});}}logger[_0x8e03('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x8e03('0x32')]({'id':_0x48c73b[_0x8e03('0x31')][_0x8e03('0x33')][_0x8e03('0x30')],'name':_0x48c73b['name_value_list'][_0x8e03('0x34')][_0x8e03('0x30')]});});}else{logger[_0x8e03('0xf')](_0x8e03('0x35'));return BPromise[_0x8e03('0x32')]({'id':_0x48c73b[_0x8e03('0x31')][_0x8e03('0x33')][_0x8e03('0x30')],'name':_0x48c73b[_0x8e03('0x31')]['user_name'][_0x8e03('0x30')]});}}function getEndUser(_0x4bc97f,_0x1b7e31,_0x47b57b,_0x57c994){logger[_0x8e03('0xf')](_0x8e03('0x36'),_0x47b57b);return request({'form':{'method':'get_entry_list','input_type':_0x8e03('0x24'),'response_type':_0x8e03('0x24'),'rest_data':JSON['stringify']({'session':_0x57c994['id'],'module_name':_0x8e03('0x1c'),'query':util['format']('contacts.phone_home\x20=\x20\x22%s\x22',_0x47b57b),'order_by':'','offset':'0','select_fields':['id',_0x8e03('0x1e'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x8e03('0x2e')](function(_0x249f95){if(_0x249f95['entry_list']['length']){var _0x2317b3=_[_0x8e03('0x37')](_0x249f95[_0x8e03('0x2f')],function(_0x2b8f0c){return _0x2b8f0c[_0x8e03('0x31')][_0x8e03('0x38')][_0x8e03('0x30')]===_0x47b57b;});if(_0x2317b3){logger[_0x8e03('0xf')](_0x8e03('0x39'));return BPromise[_0x8e03('0x32')]({'id':_0x2317b3[_0x8e03('0x31')]['id'][_0x8e03('0x30')],'name':_0x2317b3[_0x8e03('0x31')][_0x8e03('0x1e')][_0x8e03('0x30')],'phone':_0x2317b3[_0x8e03('0x31')][_0x8e03('0x38')]['value']});}}else{logger[_0x8e03('0xf')](_0x8e03('0x3a'));return request({'form':{'method':'set_entry','input_type':_0x8e03('0x24'),'response_type':'JSON','rest_data':JSON[_0x8e03('0x25')]({'session':_0x57c994['id'],'module_name':'Contacts','name_value_list':[{'name':_0x8e03('0x3b'),'value':_0x1b7e31!=='<unknown>'?_0x1b7e31:util[_0x8e03('0x26')]('Caller\x20-\x20%s',_0x47b57b)},{'name':'phone_home','value':_0x47b57b}]})}})[_0x8e03('0x2e')](function(_0x565657){logger[_0x8e03('0xf')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x565657['id'],'name':_0x565657['entry_list'][_0x8e03('0x3b')][_0x8e03('0x30')],'phone':_0x565657['entry_list'][_0x8e03('0x38')][_0x8e03('0x30')]});});}});}function request(_0x2ae622){logger[_0x8e03('0x3c')](_0x8e03('0x3d'),JSON[_0x8e03('0x25')](_0x2ae622));return rp(_['merge'](def,_0x2ae622));}function getTags(_0x512f82,_0x3201bf){var _0x3ccec6=[];if(_0x512f82&&_0x512f82[_0x8e03('0x3e')]>0x0){_0x3ccec6=_['map'](_0x512f82,_0x3201bf);}return _0x3ccec6;}function getCustomFields(_0x385b4c,_0x439c9a){var _0x3973b4=[];var _0x4ddd04={'custom_fields':[]};if(_0x385b4c[_0x8e03('0x3e')]>0x0){_['forEach'](_0x385b4c,function(_0x2c1435){if(_0x2c1435[_0x8e03('0x3f')]==='string'&&_0x2c1435[_0x8e03('0x40')]&&!_0x2c1435[_0x8e03('0x41')]){_0x4ddd04[_0x2c1435[_0x8e03('0x40')]['toLowerCase']()]=_0x2c1435['content']['toString']();}else if(_0x2c1435[_0x8e03('0x3f')]==='string'&&_0x2c1435['idField']&&_0x2c1435['customField']){_0x4ddd04[_0x8e03('0x42')]['push']({'id':_0x2c1435[_0x8e03('0x43')],'value':_0x2c1435[_0x8e03('0x44')][_0x8e03('0x45')]()});}else if(_0x2c1435['type']===_0x8e03('0x46')&&_0x2c1435['variableName']&&_0x2c1435[_0x8e03('0x43')]&&_0x2c1435[_0x8e03('0x41')]){_0x439c9a[_0x2c1435[_0x8e03('0x21')]]&&_0x4ddd04['custom_fields'][_0x8e03('0x22')]({'id':_0x2c1435[_0x8e03('0x43')],'value':_0x439c9a[_0x2c1435[_0x8e03('0x21')]]['toString']()});}else if(_0x2c1435[_0x8e03('0x3f')]===_0x8e03('0x47')&&_0x2c1435[_0x8e03('0x48')]&&_0x2c1435[_0x8e03('0x48')][_0x8e03('0x1e')]&&_0x2c1435[_0x8e03('0x43')]&&_0x2c1435['customField']){_0x439c9a[_0x2c1435[_0x8e03('0x48')]['name'][_0x8e03('0x49')]()]&&_0x4ddd04[_0x8e03('0x42')][_0x8e03('0x22')]({'id':_0x2c1435[_0x8e03('0x43')],'value':_0x439c9a[_0x2c1435[_0x8e03('0x48')][_0x8e03('0x1e')][_0x8e03('0x49')]()][_0x8e03('0x45')]()});}});}return _0x4ddd04;}function getConnection(_0x587849){return request({'method':_0x8e03('0xd'),'form':{'method':_0x8e03('0x4a'),'input_type':_0x8e03('0x24'),'response_type':_0x8e03('0x24'),'rest_data':JSON['stringify']({'user_auth':{'user_name':_0x587849[_0x8e03('0x4b')],'password':_0x587849['password'],'encryption':_0x8e03('0x4c')},'application':'xCALLY\x20Motion\x20integration'})}})[_0x8e03('0x2e')](function(_0x4f4a86){var _0x49685b=_0x4f4a86;if(_0x49685b['id']){def[_0x8e03('0x4d')]=_0x49685b['id'];return BPromise['resolve'](_0x49685b);}else{throw new Error(util['format'](_0x8e03('0x4e'),_0x587849['id']));}});}function setRelationship(_0x35bee6,_0x419143,_0x4a144f,_0x5bd040){return request({'form':{'method':_0x8e03('0x4f'),'input_type':_0x8e03('0x24'),'response_type':_0x8e03('0x24'),'rest_data':JSON[_0x8e03('0x25')]({'session':_0x35bee6['id'],'module_name':_0x8e03('0x50'),'module_id':_0x4a144f['id'],'link_field_name':_0x5bd040,'related_ids':[_0x419143['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x8e03('0x51')]=function(_0x2112c0,_0x1f9ae1,_0x68e657,_0x160406,_0x9b02cf,_0x4ec0fc){var _0x514fa9,_0x841e6b,_0x1b2f3c,_0x354ed7;_0x4ec0fc[_0x8e03('0x52')]=intUtil[_0x8e03('0x53')](_0x4ec0fc[_0x8e03('0x52')]);_0x4ec0fc[_0x8e03('0x54')]=intUtil[_0x8e03('0x53')](_0x4ec0fc[_0x8e03('0x54')]);def['uri']=util['format'](_0x8e03('0x55'),_0x4ec0fc['remoteUri']);if(_0x9b02cf&&_0x9b02cf[_0x8e03('0x56')]){logger['info'](_0x8e03('0x57'),_0x8e03('0x58'));_0x1f9ae1[_0x8e03('0x59')]=util[_0x8e03('0x26')](_0x8e03('0x5a'),_0x4ec0fc['serverUrl'],_0x1f9ae1[_0x8e03('0x5b')],md5(_0x1f9ae1[_0x8e03('0x5b')]));}else{_0x1f9ae1['recordingURL']='';}return getConnection(_0x4ec0fc)[_0x8e03('0x2e')](function(_0x3d3162){_0x354ed7=_0x3d3162;return getUser(_0x4ec0fc,_0x160406[_0x8e03('0x1e')],_0x354ed7);})['then'](function(_0x517382){_0x514fa9=_0x517382;logger[_0x8e03('0xf')]('The\x20User\x20ID\x20is:',_0x514fa9['id']);return getEndUser(_0x4ec0fc,_0x1f9ae1['calleridname'],_0x1f9ae1[_0x8e03('0x5c')],_0x354ed7);})[_0x8e03('0x2e')](function(_0xdf3eda){_0x841e6b=_0xdf3eda;logger[_0x8e03('0xf')](_0x8e03('0x5d'),_0x841e6b['id']);return getTicket(_0x4ec0fc,_0x514fa9,_0x841e6b,_0x68e657,_0x1f9ae1,_0x68e657[_0x8e03('0x5e')],_0x354ed7,'Inbound');})[_0x8e03('0x2e')](function(_0x233078){_0x1b2f3c=_0x233078;logger[_0x8e03('0xf')]('Ticket\x20created!');logger[_0x8e03('0xf')](_0x8e03('0x5f'),_0x1b2f3c['id']);return setRelationship(_0x354ed7,_0x514fa9,_0x1b2f3c,_0x8e03('0x60'));})['then'](function(){return setRelationship(_0x354ed7,_0x841e6b,_0x1b2f3c,'contacts');})[_0x8e03('0x2e')](function(){return getServerInfo(_0x354ed7);})[_0x8e03('0x2e')](function(_0x2558cf){var _0x15cc91=parseInt(_0x2558cf['version'][_0x8e03('0x61')](0x0));var _0x1a486f=util[_0x8e03('0x26')](_0x8e03('0x62'),_0x4ec0fc[_0x8e03('0x52')],_0x1b2f3c['id']);if(_0x15cc91>0x6){_0x1a486f=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x4ec0fc['remoteUri'],_0x1b2f3c['id']);}logger[_0x8e03('0xf')](_0x8e03('0x57'),_0x8e03('0x63'));emit(util[_0x8e03('0x26')]('user:%s',_0x160406[_0x8e03('0x1e')]),_0x8e03('0x64'),{'uri':_0x1a486f});})[_0x8e03('0x65')](function(_0x510779){logger[_0x8e03('0x66')]('[QUEUE]',JSON[_0x8e03('0x25')](_0x510779));});};exports[_0x8e03('0x67')]=function(_0x43173e,_0x1f1f37,_0x38a507,_0x27ccb1,_0xc0f0aa,_0x3f171a,_0x365783){var _0x44ae7b,_0x428188,_0x2c42ef,_0x56f0cf;_0x3f171a[_0x8e03('0x52')]=intUtil[_0x8e03('0x53')](_0x3f171a['remoteUri']);_0x3f171a[_0x8e03('0x54')]=intUtil['stripTrailingSlash'](_0x3f171a[_0x8e03('0x54')]);def[_0x8e03('0x68')]=util[_0x8e03('0x26')]('%s/service/v4_1/rest.php',_0x3f171a[_0x8e03('0x52')]);if(_0x365783&&_0x365783[_0x8e03('0x69')]&&_0x365783[_0x8e03('0x69')]!==_0x8e03('0x6a')){logger[_0x8e03('0xf')](_0x8e03('0x6b'),_0x8e03('0x58'));_0x1f1f37['recordingURL']=util[_0x8e03('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3f171a[_0x8e03('0x54')],_0x1f1f37['uniqueid'],md5(_0x1f1f37[_0x8e03('0x5b')]));}return getConnection(_0x3f171a)[_0x8e03('0x2e')](function(_0x194cf7){_0x56f0cf=_0x194cf7;return getUser(_0x3f171a,_0x27ccb1[_0x8e03('0x1e')],_0x56f0cf);})[_0x8e03('0x2e')](function(_0x2297e9){_0x44ae7b=_0x2297e9;logger['info'](_0x8e03('0x6c'),_0x44ae7b['id']);return getEndUser(_0x3f171a,_0x1f1f37['destcalleridname'],_0x1f1f37[_0x8e03('0x6d')],_0x56f0cf);})['then'](function(_0x331e27){_0x428188=_0x331e27;logger[_0x8e03('0xf')]('The\x20Enduser\x20ID\x20is:',_0x428188['id']);return getTicket(_0x3f171a,_0x44ae7b,_0x428188,_0x38a507,_0x1f1f37,_0x38a507['Fields'],_0x56f0cf,'Outbound');})[_0x8e03('0x2e')](function(_0x19f387){_0x2c42ef=_0x19f387;logger[_0x8e03('0xf')]('Ticket\x20created!');logger[_0x8e03('0xf')]('The\x20Ticket\x20ID\x20is:',_0x2c42ef['id']);return setRelationship(_0x56f0cf,_0x44ae7b,_0x2c42ef,_0x8e03('0x60'));})[_0x8e03('0x2e')](function(){return setRelationship(_0x56f0cf,_0x428188,_0x2c42ef,_0x8e03('0x6e'));})[_0x8e03('0x2e')](function(){return getServerInfo(_0x56f0cf);})[_0x8e03('0x2e')](function(_0x115cde){var _0x1af5e3=parseInt(_0x115cde[_0x8e03('0x6f')]['charAt'](0x0));var _0x1bc7a5=util['format'](_0x8e03('0x62'),_0x3f171a['remoteUri'],_0x2c42ef['id']);if(_0x1af5e3>0x6){_0x1bc7a5=util[_0x8e03('0x26')](_0x8e03('0x70'),_0x3f171a[_0x8e03('0x52')],_0x2c42ef['id']);}logger[_0x8e03('0xf')]('[OUTBOUND]',_0x8e03('0x63'));emit(util['format'](_0x8e03('0x71'),_0x27ccb1[_0x8e03('0x1e')]),'trigger:browser:url',{'uri':_0x1bc7a5});})[_0x8e03('0x65')](function(_0xea63be){logger[_0x8e03('0x66')](_0x8e03('0x6b'),JSON['stringify'](_0xea63be));});};exports['unmanaged']=function(_0x572fd2,_0x27666c,_0x38320a,_0xc49b74,_0x30727a,_0x278614){var _0x56b922,_0x1e1136,_0x37fec5,_0x5763cf;_0x278614['remoteUri']=intUtil[_0x8e03('0x53')](_0x278614[_0x8e03('0x52')]);_0x278614['serverUrl']=intUtil['stripTrailingSlash'](_0x278614[_0x8e03('0x54')]);def[_0x8e03('0x68')]=util['format'](_0x8e03('0x55'),_0x278614[_0x8e03('0x52')]);if(_0x30727a&&_0x30727a[_0x8e03('0x56')]){logger[_0x8e03('0xf')]('['+_0x27666c[_0x8e03('0x72')][_0x8e03('0x73')]()+']',_0x8e03('0x58'));_0x27666c[_0x8e03('0x59')]=util['format'](_0x8e03('0x5a'),_0x278614[_0x8e03('0x54')],_0x27666c[_0x8e03('0x5b')],md5(_0x27666c[_0x8e03('0x5b')]));}else{_0x27666c['recordingURL']='';}return getConnection(_0x278614)[_0x8e03('0x2e')](function(_0x15d71f){_0x5763cf=_0x15d71f;if(!_[_0x8e03('0x29')](_0xc49b74)){return getUser(_0x278614,_0xc49b74[_0x8e03('0x1e')],_0x5763cf);}else{return getUser(_0x278614,null,_0x5763cf);}})[_0x8e03('0x2e')](function(_0x49d3d8){_0x56b922=_0x49d3d8;logger[_0x8e03('0xf')](_0x8e03('0x6c'),_0x56b922['id']);return getEndUser(_0x278614,_0x27666c[_0x8e03('0x74')],_0x27666c['calleridnum'],_0x5763cf);})['then'](function(_0x334fcf){_0x1e1136=_0x334fcf;logger['info'](_0x8e03('0x5d'),_0x1e1136['id']);return getTicket(_0x278614,_0x56b922,_0x1e1136,_0x38320a,_0x27666c,_0x38320a[_0x8e03('0x5e')],_0x5763cf,_0x8e03('0x75'));})[_0x8e03('0x2e')](function(_0x1f4601){_0x37fec5=_0x1f4601;logger['info'](_0x8e03('0x76'));logger['info'](_0x8e03('0x5f'),_0x37fec5['id']);return setRelationship(_0x5763cf,_0x56b922,_0x37fec5,_0x8e03('0x60'));})[_0x8e03('0x2e')](function(){return setRelationship(_0x5763cf,_0x1e1136,_0x37fec5,'contacts');})[_0x8e03('0x2e')](function(){return getServerInfo(_0x5763cf);})['catch'](function(_0x3f07d0){logger[_0x8e03('0x66')]('['+_0x27666c['lastevent'][_0x8e03('0x73')]()+']',JSON[_0x8e03('0x25')](_0x3f07d0));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff