// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x66da=['Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','error','recordingFormat','none','[OUTBOUND]','uniqueid','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','trigger:browser:url','unmanaged','lastevent','toUpperCase','isNil','lodash','request-promise','bluebird','md5','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','socket.io-emitter','POST','emit','name','Subjects','assigned_user_id','description','getString','date_start','slice','duration_hours','duration_minutes','parent_type','Contacts','parent_name','direction','forEach','variableName','push','set_entry','JSON','Calls','format','Basic\x20%s','apiKey','toString','stringify','info','get_entry_list','Employees','user_name','length','find','entry_list','value','Agent\x20found!','resolve','name_value_list','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','Enduser\x20created.','[HTTP]','merge','type','string','customField','nameField','toLowerCase','content','idField','custom_fields','variable','customVariable','Variable','login','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields'];(function(_0x69752e,_0x2579f6){var _0x506a36=function(_0x1793bc){while(--_0x1793bc){_0x69752e['push'](_0x69752e['shift']());}};_0x506a36(++_0x2579f6);}(_0x66da,0x16f));var _0xa66d=function(_0xb8cfbe,_0x2e81b6){_0xb8cfbe=_0xb8cfbe-0x0;var _0x227d51=_0x66da[_0xb8cfbe];return _0x227d51;};'use strict';var _=require(_0xa66d('0x0'));var rp=require(_0xa66d('0x1'));var BPromise=require(_0xa66d('0x2'));var md5=require(_0xa66d('0x3'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xa66d('0x4'));var logger=require(_0xa66d('0x5'))(_0xa66d('0x6'));config[_0xa66d('0x7')]=_[_0xa66d('0x8')](config['redis'],{'host':_0xa66d('0x9'),'port':0x18eb});var io=require(_0xa66d('0xa'))(new Redis(config[_0xa66d('0x7')]));var def={'method':_0xa66d('0xb'),'json':!![]};function emit(_0x2c0d83,_0x28f57f,_0x35debc){io['to'](_0x2c0d83)[_0xa66d('0xc')](_0x28f57f,_0x35debc);}function getTicket(_0x7ee9c,_0x9becae,_0x22b38f,_0x1e65b0,_0x4c0dde,_0x92016b,_0x3468ff,_0x544d73){logger['info']('Creating\x20new\x20ticket...');var _0x7a4204=new Date();var _0x4bc1fb=[{'name':_0xa66d('0xd'),'value':intUtil['getString'](_0x1e65b0[_0xa66d('0xe')],_0x4c0dde,'\x20')},{'name':_0xa66d('0xf'),'value':_0x9becae['id']},{'name':'created_by','value':_0x9becae['id']},{'name':_0xa66d('0x10'),'value':intUtil[_0xa66d('0x11')](_0x1e65b0['Descriptions'],_0x4c0dde,'\x0a')},{'name':_0xa66d('0x12'),'value':_0x7a4204['toISOString']()[_0xa66d('0x13')](0x0,0x13)['replace']('T','\x20')},{'name':_0xa66d('0x14'),'value':'0'},{'name':_0xa66d('0x15'),'value':'15'},{'name':'parent_id','value':_0x22b38f['id']},{'name':_0xa66d('0x16'),'value':_0xa66d('0x17')},{'name':_0xa66d('0x18'),'value':_0x22b38f[_0xa66d('0xd')]},{'name':_0xa66d('0x19'),'value':_0x544d73}];if(_0x92016b['length']){_[_0xa66d('0x1a')](_0x92016b,function(_0x5e1a70){if(_0x4c0dde[_0x5e1a70[_0xa66d('0x1b')]]){_0x4bc1fb[_0xa66d('0x1c')]({'name':_0x5e1a70['idField'],'value':_0x4c0dde[_0x5e1a70[_0xa66d('0x1b')]]});}});}return request({'form':{'method':_0xa66d('0x1d'),'input_type':_0xa66d('0x1e'),'response_type':_0xa66d('0x1e'),'rest_data':JSON['stringify']({'session':_0x3468ff['id'],'module_name':_0xa66d('0x1f'),'name_value_list':_0x4bc1fb})}});}function getAuth(_0x232fe3){return util[_0xa66d('0x20')](_0xa66d('0x21'),new Buffer(_0x232fe3[_0xa66d('0x22')]+':X')[_0xa66d('0x23')]('base64'));}function getServerInfo(_0x2cc4a3){return request({'form':{'method':'get_server_info','input_type':_0xa66d('0x1e'),'response_type':_0xa66d('0x1e'),'rest_data':JSON[_0xa66d('0x24')]({'session':_0x2cc4a3['id']})}});}function getUser(_0x1193e1,_0x18c486,_0x2e0b7){if(!_['isNil'](_0x18c486)){logger[_0xa66d('0x25')]('Getting\x20agent\x20with\x20name',_0x18c486);return request({'form':{'method':_0xa66d('0x26'),'input_type':_0xa66d('0x1e'),'response_type':_0xa66d('0x1e'),'rest_data':JSON[_0xa66d('0x24')]({'session':_0x2e0b7['id'],'module_name':_0xa66d('0x27'),'query':util['format']('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x18c486),'order_by':'','offset':'0','select_fields':['id',_0xa66d('0xd'),_0xa66d('0x28')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x41b563){if(_0x41b563['entry_list'][_0xa66d('0x29')]){var _0x1d94dd=_[_0xa66d('0x2a')](_0x41b563[_0xa66d('0x2b')],function(_0x2d87f1){return _0x2d87f1['name_value_list'][_0xa66d('0x28')][_0xa66d('0x2c')]===_0x18c486;});if(_0x1d94dd){logger[_0xa66d('0x25')](_0xa66d('0x2d'));return BPromise[_0xa66d('0x2e')]({'id':_0x1d94dd[_0xa66d('0x2f')]['id'][_0xa66d('0x2c')],'name':_0x1d94dd[_0xa66d('0x2f')]['name'][_0xa66d('0x2c')]});}}logger[_0xa66d('0x25')](_0xa66d('0x30'));return BPromise['resolve']({'id':_0x2e0b7[_0xa66d('0x2f')]['user_id'][_0xa66d('0x2c')],'name':_0x2e0b7['name_value_list'][_0xa66d('0x28')][_0xa66d('0x2c')]});});}else{logger[_0xa66d('0x25')](_0xa66d('0x31'));return BPromise[_0xa66d('0x2e')]({'id':_0x2e0b7[_0xa66d('0x2f')][_0xa66d('0x32')][_0xa66d('0x2c')],'name':_0x2e0b7['name_value_list'][_0xa66d('0x28')][_0xa66d('0x2c')]});}}function getEndUser(_0x384eab,_0x437126,_0x2b3707,_0x2feeeb){logger[_0xa66d('0x25')](_0xa66d('0x33'),_0x2b3707);return request({'form':{'method':'get_entry_list','input_type':_0xa66d('0x1e'),'response_type':_0xa66d('0x1e'),'rest_data':JSON['stringify']({'session':_0x2feeeb['id'],'module_name':_0xa66d('0x17'),'query':util[_0xa66d('0x20')](_0xa66d('0x34'),_0x2b3707),'order_by':'','offset':'0','select_fields':['id',_0xa66d('0xd'),_0xa66d('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xa66d('0x36')](function(_0x5d587f){if(_0x5d587f['entry_list']['length']){var _0x4ef770=_[_0xa66d('0x2a')](_0x5d587f[_0xa66d('0x2b')],function(_0x2f32d0){return _0x2f32d0[_0xa66d('0x2f')][_0xa66d('0x35')]['value']===_0x2b3707;});if(_0x4ef770){logger['info']('Enduser\x20found!');return BPromise['resolve']({'id':_0x4ef770[_0xa66d('0x2f')]['id'][_0xa66d('0x2c')],'name':_0x4ef770[_0xa66d('0x2f')][_0xa66d('0xd')][_0xa66d('0x2c')],'phone':_0x4ef770[_0xa66d('0x2f')][_0xa66d('0x35')][_0xa66d('0x2c')]});}}else{logger['info'](_0xa66d('0x37'));return request({'form':{'method':'set_entry','input_type':_0xa66d('0x1e'),'response_type':_0xa66d('0x1e'),'rest_data':JSON[_0xa66d('0x24')]({'session':_0x2feeeb['id'],'module_name':_0xa66d('0x17'),'name_value_list':[{'name':_0xa66d('0x38'),'value':_0x437126!=='<unknown>'?_0x437126:util[_0xa66d('0x20')]('Caller\x20-\x20%s',_0x2b3707)},{'name':'phone_home','value':_0x2b3707}]})}})[_0xa66d('0x36')](function(_0x98805f){logger[_0xa66d('0x25')](_0xa66d('0x39'));return BPromise[_0xa66d('0x2e')]({'id':_0x98805f['id'],'name':_0x98805f['entry_list'][_0xa66d('0x38')]['value'],'phone':_0x98805f[_0xa66d('0x2b')]['phone_home'][_0xa66d('0x2c')]});});}});}function request(_0x30405c){logger['debug'](_0xa66d('0x3a'),JSON[_0xa66d('0x24')](_0x30405c));return rp(_[_0xa66d('0x3b')](def,_0x30405c));}function getTags(_0x315bca,_0x5c148d){var _0x1ed81f=[];if(_0x315bca&&_0x315bca[_0xa66d('0x29')]>0x0){_0x1ed81f=_['map'](_0x315bca,_0x5c148d);}return _0x1ed81f;}function getCustomFields(_0x1a5a65,_0x2a2dbd){var _0x456a7a=[];var _0xe527b0={'custom_fields':[]};if(_0x1a5a65['length']>0x0){_[_0xa66d('0x1a')](_0x1a5a65,function(_0x19d309){if(_0x19d309[_0xa66d('0x3c')]===_0xa66d('0x3d')&&_0x19d309['nameField']&&!_0x19d309[_0xa66d('0x3e')]){_0xe527b0[_0x19d309[_0xa66d('0x3f')][_0xa66d('0x40')]()]=_0x19d309[_0xa66d('0x41')][_0xa66d('0x23')]();}else if(_0x19d309[_0xa66d('0x3c')]===_0xa66d('0x3d')&&_0x19d309[_0xa66d('0x42')]&&_0x19d309['customField']){_0xe527b0[_0xa66d('0x43')][_0xa66d('0x1c')]({'id':_0x19d309[_0xa66d('0x42')],'value':_0x19d309[_0xa66d('0x41')][_0xa66d('0x23')]()});}else if(_0x19d309[_0xa66d('0x3c')]===_0xa66d('0x44')&&_0x19d309[_0xa66d('0x1b')]&&_0x19d309['idField']&&_0x19d309['customField']){_0x2a2dbd[_0x19d309['variableName']]&&_0xe527b0[_0xa66d('0x43')][_0xa66d('0x1c')]({'id':_0x19d309[_0xa66d('0x42')],'value':_0x2a2dbd[_0x19d309['variableName']][_0xa66d('0x23')]()});}else if(_0x19d309[_0xa66d('0x3c')]===_0xa66d('0x45')&&_0x19d309[_0xa66d('0x46')]&&_0x19d309[_0xa66d('0x46')][_0xa66d('0xd')]&&_0x19d309[_0xa66d('0x42')]&&_0x19d309[_0xa66d('0x3e')]){_0x2a2dbd[_0x19d309['Variable'][_0xa66d('0xd')][_0xa66d('0x40')]()]&&_0xe527b0[_0xa66d('0x43')][_0xa66d('0x1c')]({'id':_0x19d309[_0xa66d('0x42')],'value':_0x2a2dbd[_0x19d309[_0xa66d('0x46')][_0xa66d('0xd')][_0xa66d('0x40')]()][_0xa66d('0x23')]()});}});}return _0xe527b0;}function getConnection(_0x5711f1){return request({'method':_0xa66d('0xb'),'form':{'method':_0xa66d('0x47'),'input_type':_0xa66d('0x1e'),'response_type':_0xa66d('0x1e'),'rest_data':JSON[_0xa66d('0x24')]({'user_auth':{'user_name':_0x5711f1['username'],'password':_0x5711f1[_0xa66d('0x48')],'encryption':_0xa66d('0x49')},'application':_0xa66d('0x4a')})}})[_0xa66d('0x36')](function(_0x2acbc7){var _0x1771e0=_0x2acbc7;if(_0x1771e0['id']){def[_0xa66d('0x4b')]=_0x1771e0['id'];return BPromise[_0xa66d('0x2e')](_0x1771e0);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x5711f1['id']));}});}function setRelationship(_0x4ea2fd,_0x554053,_0x1d4b5d,_0x21cbe8){return request({'form':{'method':_0xa66d('0x4c'),'input_type':'JSON','response_type':'JSON','rest_data':JSON['stringify']({'session':_0x4ea2fd['id'],'module_name':_0xa66d('0x1f'),'module_id':_0x1d4b5d['id'],'link_field_name':_0x21cbe8,'related_ids':[_0x554053['id']]})}});}exports[_0xa66d('0x4d')]=function(_0x302a8f,_0x466e2d,_0x556f33,_0x57eff2,_0x236d40,_0x12063d){var _0x24b498,_0xc90d5e,_0x141d51,_0x28aa5e;_0x12063d[_0xa66d('0x4e')]=intUtil[_0xa66d('0x4f')](_0x12063d[_0xa66d('0x4e')]);_0x12063d[_0xa66d('0x50')]=intUtil[_0xa66d('0x4f')](_0x12063d['serverUrl']);def[_0xa66d('0x51')]=util[_0xa66d('0x20')](_0xa66d('0x52'),_0x12063d['remoteUri']);if(_0x236d40&&_0x236d40[_0xa66d('0x53')]){logger[_0xa66d('0x25')](_0xa66d('0x54'),_0xa66d('0x55'));_0x466e2d[_0xa66d('0x56')]=util[_0xa66d('0x20')](_0xa66d('0x57'),_0x12063d[_0xa66d('0x50')],_0x466e2d['uniqueid'],md5(_0x466e2d['uniqueid']));}else{_0x466e2d[_0xa66d('0x56')]='';}return getConnection(_0x12063d)[_0xa66d('0x36')](function(_0x1ab57b){_0x28aa5e=_0x1ab57b;return getUser(_0x12063d,_0x57eff2[_0xa66d('0xd')],_0x28aa5e);})['then'](function(_0x2d1408){_0x24b498=_0x2d1408;logger[_0xa66d('0x25')](_0xa66d('0x58'),_0x24b498['id']);return getEndUser(_0x12063d,_0x466e2d[_0xa66d('0x59')],_0x466e2d[_0xa66d('0x5a')],_0x28aa5e);})[_0xa66d('0x36')](function(_0xb6c494){_0xc90d5e=_0xb6c494;logger['info'](_0xa66d('0x5b'),_0xc90d5e['id']);return getTicket(_0x12063d,_0x24b498,_0xc90d5e,_0x556f33,_0x466e2d,_0x556f33[_0xa66d('0x5c')],_0x28aa5e,_0xa66d('0x5d'));})[_0xa66d('0x36')](function(_0x65d78f){_0x141d51=_0x65d78f;logger[_0xa66d('0x25')](_0xa66d('0x5e'));logger[_0xa66d('0x25')](_0xa66d('0x5f'),_0x141d51['id']);return setRelationship(_0x28aa5e,_0x24b498,_0x141d51,'users');})[_0xa66d('0x36')](function(){return setRelationship(_0x28aa5e,_0xc90d5e,_0x141d51,'contacts');})[_0xa66d('0x36')](function(){return getServerInfo(_0x28aa5e);})[_0xa66d('0x36')](function(_0x44dc3a){var _0x444a3e=parseInt(_0x44dc3a['version']['charAt'](0x0));var _0x5c4e97=util[_0xa66d('0x20')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x12063d[_0xa66d('0x4e')],_0x141d51['id']);if(_0x444a3e>0x6){_0x5c4e97=util[_0xa66d('0x20')](_0xa66d('0x60'),_0x12063d[_0xa66d('0x4e')],_0x141d51['id']);}logger[_0xa66d('0x25')]('[QUEUE]',_0xa66d('0x61'));emit(util[_0xa66d('0x20')]('user:%s',_0x57eff2['name']),'trigger:browser:url',{'uri':_0x5c4e97});})[_0xa66d('0x62')](function(_0x241136){logger[_0xa66d('0x63')]('[QUEUE]',JSON[_0xa66d('0x24')](_0x241136));});};exports['outbound']=function(_0x199510,_0x319b96,_0x571aa5,_0xf11a3b,_0x1be8db,_0x1f7dfa,_0x3b2b91){var _0x4bbed6,_0x469632,_0x2ec754,_0x2310a0;_0x1f7dfa[_0xa66d('0x4e')]=intUtil[_0xa66d('0x4f')](_0x1f7dfa[_0xa66d('0x4e')]);_0x1f7dfa[_0xa66d('0x50')]=intUtil[_0xa66d('0x4f')](_0x1f7dfa['serverUrl']);def['uri']=util[_0xa66d('0x20')](_0xa66d('0x52'),_0x1f7dfa[_0xa66d('0x4e')]);if(_0x3b2b91&&_0x3b2b91[_0xa66d('0x64')]&&_0x3b2b91[_0xa66d('0x64')]!==_0xa66d('0x65')){logger['info'](_0xa66d('0x66'),_0xa66d('0x55'));_0x319b96[_0xa66d('0x56')]=util[_0xa66d('0x20')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1f7dfa[_0xa66d('0x50')],_0x319b96[_0xa66d('0x67')],md5(_0x319b96['uniqueid']));}return getConnection(_0x1f7dfa)[_0xa66d('0x36')](function(_0x333875){_0x2310a0=_0x333875;return getUser(_0x1f7dfa,_0xf11a3b[_0xa66d('0xd')],_0x2310a0);})['then'](function(_0x3627c6){_0x4bbed6=_0x3627c6;logger[_0xa66d('0x25')](_0xa66d('0x58'),_0x4bbed6['id']);return getEndUser(_0x1f7dfa,_0x319b96['destcalleridname'],_0x319b96['destcalleridnum'],_0x2310a0);})[_0xa66d('0x36')](function(_0x3f5c35){_0x469632=_0x3f5c35;logger[_0xa66d('0x25')](_0xa66d('0x5b'),_0x469632['id']);return getTicket(_0x1f7dfa,_0x4bbed6,_0x469632,_0x571aa5,_0x319b96,_0x571aa5[_0xa66d('0x5c')],_0x2310a0,'Outbound');})['then'](function(_0x5732ac){_0x2ec754=_0x5732ac;logger[_0xa66d('0x25')]('Ticket\x20created!');logger[_0xa66d('0x25')]('The\x20Ticket\x20ID\x20is:',_0x2ec754['id']);return setRelationship(_0x2310a0,_0x4bbed6,_0x2ec754,_0xa66d('0x68'));})[_0xa66d('0x36')](function(){return setRelationship(_0x2310a0,_0x469632,_0x2ec754,_0xa66d('0x69'));})['then'](function(){return getServerInfo(_0x2310a0);})['then'](function(_0x4cbf8e){var _0x5279f0=parseInt(_0x4cbf8e[_0xa66d('0x6a')][_0xa66d('0x6b')](0x0));var _0x45433b=util['format'](_0xa66d('0x6c'),_0x1f7dfa[_0xa66d('0x4e')],_0x2ec754['id']);if(_0x5279f0>0x6){_0x45433b=util[_0xa66d('0x20')](_0xa66d('0x60'),_0x1f7dfa[_0xa66d('0x4e')],_0x2ec754['id']);}logger[_0xa66d('0x25')]('[OUTBOUND]',_0xa66d('0x61'));emit(util['format'](_0xa66d('0x6d'),_0xf11a3b['name']),_0xa66d('0x6e'),{'uri':_0x45433b});})[_0xa66d('0x62')](function(_0x1ae90a){logger[_0xa66d('0x63')]('[OUTBOUND]',JSON[_0xa66d('0x24')](_0x1ae90a));});};exports[_0xa66d('0x6f')]=function(_0x85bbfd,_0xe43e32,_0x5a2b37,_0x40041d,_0x22bff2,_0x5f28f8){var _0x1ee580,_0x3e9350,_0x4e5cf0,_0x453d7f;_0x5f28f8['remoteUri']=intUtil['stripTrailingSlash'](_0x5f28f8[_0xa66d('0x4e')]);_0x5f28f8[_0xa66d('0x50')]=intUtil[_0xa66d('0x4f')](_0x5f28f8[_0xa66d('0x50')]);def['uri']=util[_0xa66d('0x20')](_0xa66d('0x52'),_0x5f28f8[_0xa66d('0x4e')]);if(_0x22bff2&&_0x22bff2['monitor_format']){logger[_0xa66d('0x25')]('['+_0xe43e32[_0xa66d('0x70')][_0xa66d('0x71')]()+']',_0xa66d('0x55'));_0xe43e32[_0xa66d('0x56')]=util[_0xa66d('0x20')](_0xa66d('0x57'),_0x5f28f8[_0xa66d('0x50')],_0xe43e32['uniqueid'],md5(_0xe43e32[_0xa66d('0x67')]));}else{_0xe43e32['recordingURL']='';}return getConnection(_0x5f28f8)[_0xa66d('0x36')](function(_0x1dcb3b){_0x453d7f=_0x1dcb3b;if(!_[_0xa66d('0x72')](_0x40041d)){return getUser(_0x5f28f8,_0x40041d['name'],_0x453d7f);}else{return getUser(_0x5f28f8,null,_0x453d7f);}})[_0xa66d('0x36')](function(_0x3f6d7c){_0x1ee580=_0x3f6d7c;logger[_0xa66d('0x25')]('The\x20User\x20ID\x20is:',_0x1ee580['id']);return getEndUser(_0x5f28f8,_0xe43e32[_0xa66d('0x59')],_0xe43e32[_0xa66d('0x5a')],_0x453d7f);})[_0xa66d('0x36')](function(_0x2011a2){_0x3e9350=_0x2011a2;logger[_0xa66d('0x25')](_0xa66d('0x5b'),_0x3e9350['id']);return getTicket(_0x5f28f8,_0x1ee580,_0x3e9350,_0x5a2b37,_0xe43e32,_0x5a2b37[_0xa66d('0x5c')],_0x453d7f,_0xa66d('0x5d'));})[_0xa66d('0x36')](function(_0x841438){_0x4e5cf0=_0x841438;logger[_0xa66d('0x25')](_0xa66d('0x5e'));logger['info'](_0xa66d('0x5f'),_0x4e5cf0['id']);return setRelationship(_0x453d7f,_0x1ee580,_0x4e5cf0,_0xa66d('0x68'));})[_0xa66d('0x36')](function(){return setRelationship(_0x453d7f,_0x3e9350,_0x4e5cf0,_0xa66d('0x69'));})[_0xa66d('0x36')](function(){return getServerInfo(_0x453d7f);})[_0xa66d('0x62')](function(_0x564f54){logger[_0xa66d('0x63')]('['+_0xe43e32[_0xa66d('0x70')][_0xa66d('0x71')]()+']',JSON[_0xa66d('0x24')](_0x564f54));});};
\ No newline at end of file
+var _0x5514=['Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','<unknown>','Enduser\x20created.','debug','merge','map','type','nameField','customField','toLowerCase','string','custom_fields','content','variable','customVariable','Variable','POST','login','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','queue','remoteUri','serverUrl','stripTrailingSlash','uri','[QUEUE]','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','%s/service/v4_1/rest.php','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','destcalleridname','Outbound','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[OUTBOUND]','error','monitor_format','lastevent','toUpperCase','Ticket\x20created!','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','sugarcrm','socket.io-emitter','redis','emit','info','name','created_by','description','getString','Descriptions','date_start','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','direction','length','forEach','variableName','push','idField','JSON','stringify','Basic\x20%s','apiKey','toString','base64','Getting\x20agent\x20with\x20name','get_entry_list','Employees','format','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','entry_list','find','Agent\x20found!','resolve','name_value_list','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','user_name','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then'];(function(_0x899a00,_0x4847e3){var _0x599f0b=function(_0xfb2007){while(--_0xfb2007){_0x899a00['push'](_0x899a00['shift']());}};_0x599f0b(++_0x4847e3);}(_0x5514,0x1a4));var _0x4551=function(_0x29d915,_0x54a040){_0x29d915=_0x29d915-0x0;var _0x160f86=_0x5514[_0x29d915];return _0x160f86;};'use strict';var _=require(_0x4551('0x0'));var rp=require(_0x4551('0x1'));var BPromise=require(_0x4551('0x2'));var md5=require(_0x4551('0x3'));var util=require(_0x4551('0x4'));var Redis=require(_0x4551('0x5'));var intUtil=require(_0x4551('0x6'));var config=require(_0x4551('0x7'));var logger=require(_0x4551('0x8'))(_0x4551('0x9'));config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x4551('0xa'))(new Redis(config[_0x4551('0xb')]));var def={'method':'POST','json':!![]};function emit(_0x284028,_0x39bf25,_0x785477){io['to'](_0x284028)[_0x4551('0xc')](_0x39bf25,_0x785477);}function getTicket(_0xd76dfc,_0x56cfdf,_0x5e90a3,_0x17b547,_0x24301f,_0x29c091,_0x481f40,_0x476441){logger[_0x4551('0xd')]('Creating\x20new\x20ticket...');var _0xf333b8=new Date();var _0x443be1=[{'name':_0x4551('0xe'),'value':intUtil['getString'](_0x17b547['Subjects'],_0x24301f,'\x20')},{'name':'assigned_user_id','value':_0x56cfdf['id']},{'name':_0x4551('0xf'),'value':_0x56cfdf['id']},{'name':_0x4551('0x10'),'value':intUtil[_0x4551('0x11')](_0x17b547[_0x4551('0x12')],_0x24301f,'\x0a')},{'name':_0x4551('0x13'),'value':_0xf333b8['toISOString']()[_0x4551('0x14')](0x0,0x13)[_0x4551('0x15')]('T','\x20')},{'name':_0x4551('0x16'),'value':'0'},{'name':_0x4551('0x17'),'value':'15'},{'name':_0x4551('0x18'),'value':_0x5e90a3['id']},{'name':_0x4551('0x19'),'value':'Contacts'},{'name':'parent_name','value':_0x5e90a3['name']},{'name':_0x4551('0x1a'),'value':_0x476441}];if(_0x29c091[_0x4551('0x1b')]){_[_0x4551('0x1c')](_0x29c091,function(_0x1d6e35){if(_0x24301f[_0x1d6e35[_0x4551('0x1d')]]){_0x443be1[_0x4551('0x1e')]({'name':_0x1d6e35[_0x4551('0x1f')],'value':_0x24301f[_0x1d6e35[_0x4551('0x1d')]]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x481f40['id'],'module_name':'Calls','name_value_list':_0x443be1})}});}function getAuth(_0xca40f7){return util['format'](_0x4551('0x22'),new Buffer(_0xca40f7[_0x4551('0x23')]+':X')[_0x4551('0x24')](_0x4551('0x25')));}function getServerInfo(_0x46de18){return request({'form':{'method':'get_server_info','input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON['stringify']({'session':_0x46de18['id']})}});}function getUser(_0x1d3050,_0x1685f6,_0x47fcd8){if(!_['isNil'](_0x1685f6)){logger[_0x4551('0xd')](_0x4551('0x26'),_0x1685f6);return request({'form':{'method':_0x4551('0x27'),'input_type':_0x4551('0x20'),'response_type':'JSON','rest_data':JSON[_0x4551('0x21')]({'session':_0x47fcd8['id'],'module_name':_0x4551('0x28'),'query':util[_0x4551('0x29')](_0x4551('0x2a'),_0x1685f6),'order_by':'','offset':'0','select_fields':['id',_0x4551('0xe'),'user_name'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x1985b1){if(_0x1985b1[_0x4551('0x2b')][_0x4551('0x1b')]){var _0xf39221=_[_0x4551('0x2c')](_0x1985b1[_0x4551('0x2b')],function(_0x9541ff){return _0x9541ff['name_value_list']['user_name']['value']===_0x1685f6;});if(_0xf39221){logger[_0x4551('0xd')](_0x4551('0x2d'));return BPromise[_0x4551('0x2e')]({'id':_0xf39221[_0x4551('0x2f')]['id'][_0x4551('0x30')],'name':_0xf39221['name_value_list']['name']['value']});}}logger[_0x4551('0xd')](_0x4551('0x31'));return BPromise[_0x4551('0x2e')]({'id':_0x47fcd8[_0x4551('0x2f')][_0x4551('0x32')][_0x4551('0x30')],'name':_0x47fcd8['name_value_list']['user_name']['value']});});}else{logger['info']('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4551('0x2e')]({'id':_0x47fcd8['name_value_list']['user_id'][_0x4551('0x30')],'name':_0x47fcd8[_0x4551('0x2f')][_0x4551('0x33')][_0x4551('0x30')]});}}function getEndUser(_0x1a74b8,_0x949c03,_0x384304,_0x1fab2b){logger[_0x4551('0xd')]('Searching\x20enduser\x20with\x20phone',_0x384304);return request({'form':{'method':_0x4551('0x27'),'input_type':_0x4551('0x20'),'response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x1fab2b['id'],'module_name':_0x4551('0x34'),'query':util[_0x4551('0x29')](_0x4551('0x35'),_0x384304),'order_by':'','offset':'0','select_fields':['id',_0x4551('0xe'),_0x4551('0x36')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x4551('0x37')](function(_0x3551fd){if(_0x3551fd[_0x4551('0x2b')]['length']){var _0x1da85c=_['find'](_0x3551fd[_0x4551('0x2b')],function(_0xe3f4e2){return _0xe3f4e2[_0x4551('0x2f')][_0x4551('0x36')]['value']===_0x384304;});if(_0x1da85c){logger[_0x4551('0xd')](_0x4551('0x38'));return BPromise[_0x4551('0x2e')]({'id':_0x1da85c[_0x4551('0x2f')]['id'][_0x4551('0x30')],'name':_0x1da85c['name_value_list']['name'][_0x4551('0x30')],'phone':_0x1da85c['name_value_list'][_0x4551('0x36')][_0x4551('0x30')]});}}else{logger[_0x4551('0xd')](_0x4551('0x39'));return request({'form':{'method':_0x4551('0x3a'),'input_type':_0x4551('0x20'),'response_type':'JSON','rest_data':JSON[_0x4551('0x21')]({'session':_0x1fab2b['id'],'module_name':_0x4551('0x34'),'name_value_list':[{'name':_0x4551('0x3b'),'value':_0x949c03!==_0x4551('0x3c')?_0x949c03:util[_0x4551('0x29')]('Caller\x20-\x20%s',_0x384304)},{'name':_0x4551('0x36'),'value':_0x384304}]})}})[_0x4551('0x37')](function(_0x6aa41c){logger['info'](_0x4551('0x3d'));return BPromise[_0x4551('0x2e')]({'id':_0x6aa41c['id'],'name':_0x6aa41c[_0x4551('0x2b')][_0x4551('0x3b')]['value'],'phone':_0x6aa41c[_0x4551('0x2b')][_0x4551('0x36')][_0x4551('0x30')]});});}});}function request(_0x372b54){logger[_0x4551('0x3e')]('[HTTP]',JSON[_0x4551('0x21')](_0x372b54));return rp(_[_0x4551('0x3f')](def,_0x372b54));}function getTags(_0x54390a,_0x14fd8a){var _0x2a596e=[];if(_0x54390a&&_0x54390a[_0x4551('0x1b')]>0x0){_0x2a596e=_[_0x4551('0x40')](_0x54390a,_0x14fd8a);}return _0x2a596e;}function getCustomFields(_0xe5cbbf,_0x1ee2af){var _0x59c33d=[];var _0x3142b7={'custom_fields':[]};if(_0xe5cbbf[_0x4551('0x1b')]>0x0){_[_0x4551('0x1c')](_0xe5cbbf,function(_0x17f0c9){if(_0x17f0c9[_0x4551('0x41')]==='string'&&_0x17f0c9[_0x4551('0x42')]&&!_0x17f0c9[_0x4551('0x43')]){_0x3142b7[_0x17f0c9[_0x4551('0x42')][_0x4551('0x44')]()]=_0x17f0c9['content'][_0x4551('0x24')]();}else if(_0x17f0c9['type']===_0x4551('0x45')&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9[_0x4551('0x43')]){_0x3142b7[_0x4551('0x46')][_0x4551('0x1e')]({'id':_0x17f0c9[_0x4551('0x1f')],'value':_0x17f0c9[_0x4551('0x47')][_0x4551('0x24')]()});}else if(_0x17f0c9[_0x4551('0x41')]===_0x4551('0x48')&&_0x17f0c9[_0x4551('0x1d')]&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9[_0x4551('0x43')]){_0x1ee2af[_0x17f0c9[_0x4551('0x1d')]]&&_0x3142b7[_0x4551('0x46')]['push']({'id':_0x17f0c9['idField'],'value':_0x1ee2af[_0x17f0c9['variableName']][_0x4551('0x24')]()});}else if(_0x17f0c9[_0x4551('0x41')]===_0x4551('0x49')&&_0x17f0c9[_0x4551('0x4a')]&&_0x17f0c9['Variable'][_0x4551('0xe')]&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9['customField']){_0x1ee2af[_0x17f0c9[_0x4551('0x4a')][_0x4551('0xe')]['toLowerCase']()]&&_0x3142b7['custom_fields'][_0x4551('0x1e')]({'id':_0x17f0c9[_0x4551('0x1f')],'value':_0x1ee2af[_0x17f0c9[_0x4551('0x4a')][_0x4551('0xe')]['toLowerCase']()][_0x4551('0x24')]()});}});}return _0x3142b7;}function getConnection(_0x52d13e){return request({'method':_0x4551('0x4b'),'form':{'method':_0x4551('0x4c'),'input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'user_auth':{'user_name':_0x52d13e['username'],'password':_0x52d13e['password'],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})[_0x4551('0x37')](function(_0x22a283){var _0x56a740=_0x22a283;if(_0x56a740['id']){def['sessionID']=_0x56a740['id'];return BPromise['resolve'](_0x56a740);}else{throw new Error(util[_0x4551('0x29')](_0x4551('0x4d'),_0x52d13e['id']));}});}function setRelationship(_0x195712,_0x1d2317,_0x1e2f88,_0x267e32){return request({'form':{'method':_0x4551('0x4e'),'input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x195712['id'],'module_name':_0x4551('0x4f'),'module_id':_0x1e2f88['id'],'link_field_name':_0x267e32,'related_ids':[_0x1d2317['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x4551('0x50')]=function(_0x1b8e70,_0x1418a1,_0x467738,_0x294a50,_0x1bcdbd,_0x5e556c){var _0x4789a1,_0x24af41,_0x246aef,_0x572516;_0x5e556c[_0x4551('0x51')]=intUtil['stripTrailingSlash'](_0x5e556c['remoteUri']);_0x5e556c[_0x4551('0x52')]=intUtil[_0x4551('0x53')](_0x5e556c[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')]('%s/service/v4_1/rest.php',_0x5e556c[_0x4551('0x51')]);if(_0x1bcdbd&&_0x1bcdbd['monitor_format']){logger['info'](_0x4551('0x55'),'Recording\x20is\x20enabled!');_0x1418a1[_0x4551('0x56')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5e556c[_0x4551('0x52')],_0x1418a1['uniqueid'],md5(_0x1418a1['uniqueid']));}else{_0x1418a1['recordingURL']='';}return getConnection(_0x5e556c)['then'](function(_0x40cd0f){_0x572516=_0x40cd0f;return getUser(_0x5e556c,_0x294a50[_0x4551('0xe')],_0x572516);})[_0x4551('0x37')](function(_0x4f98d3){_0x4789a1=_0x4f98d3;logger[_0x4551('0xd')](_0x4551('0x57'),_0x4789a1['id']);return getEndUser(_0x5e556c,_0x1418a1[_0x4551('0x58')],_0x1418a1[_0x4551('0x59')],_0x572516);})[_0x4551('0x37')](function(_0x4e086f){_0x24af41=_0x4e086f;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x24af41['id']);return getTicket(_0x5e556c,_0x4789a1,_0x24af41,_0x467738,_0x1418a1,_0x467738[_0x4551('0x5b')],_0x572516,_0x4551('0x5c'));})[_0x4551('0x37')](function(_0x5caecb){_0x246aef=_0x5caecb;logger['info']('Ticket\x20created!');logger['info'](_0x4551('0x5d'),_0x246aef['id']);return setRelationship(_0x572516,_0x4789a1,_0x246aef,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x572516,_0x24af41,_0x246aef,_0x4551('0x5f'));})['then'](function(){return getServerInfo(_0x572516);})[_0x4551('0x37')](function(_0x3c80e9){var _0x41294b=parseInt(_0x3c80e9[_0x4551('0x60')][_0x4551('0x61')](0x0));var _0x4638cb=util[_0x4551('0x29')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x5e556c['remoteUri'],_0x246aef['id']);if(_0x41294b>0x6){_0x4638cb=util[_0x4551('0x29')](_0x4551('0x62'),_0x5e556c[_0x4551('0x51')],_0x246aef['id']);}logger[_0x4551('0xd')](_0x4551('0x55'),_0x4551('0x63'));emit(util[_0x4551('0x29')](_0x4551('0x64'),_0x294a50[_0x4551('0xe')]),_0x4551('0x65'),{'uri':_0x4638cb});})[_0x4551('0x66')](function(_0x291f77){logger['error']('[QUEUE]',JSON['stringify'](_0x291f77));});};exports[_0x4551('0x67')]=function(_0x4cde04,_0x476068,_0x4c3b79,_0x5acf9f,_0x495bf9,_0x3ae9ed,_0xaf27bb){var _0xd15c5b,_0x5b414f,_0xcd4af,_0x390e85;_0x3ae9ed[_0x4551('0x51')]=intUtil['stripTrailingSlash'](_0x3ae9ed[_0x4551('0x51')]);_0x3ae9ed[_0x4551('0x52')]=intUtil['stripTrailingSlash'](_0x3ae9ed[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')](_0x4551('0x68'),_0x3ae9ed[_0x4551('0x51')]);if(_0xaf27bb&&_0xaf27bb['recordingFormat']&&_0xaf27bb[_0x4551('0x69')]!==_0x4551('0x6a')){logger[_0x4551('0xd')]('[OUTBOUND]',_0x4551('0x6b'));_0x476068['recordingURL']=util[_0x4551('0x29')](_0x4551('0x6c'),_0x3ae9ed[_0x4551('0x52')],_0x476068[_0x4551('0x6d')],md5(_0x476068[_0x4551('0x6d')]));}return getConnection(_0x3ae9ed)['then'](function(_0x4e44a9){_0x390e85=_0x4e44a9;return getUser(_0x3ae9ed,_0x5acf9f[_0x4551('0xe')],_0x390e85);})[_0x4551('0x37')](function(_0x3197c8){_0xd15c5b=_0x3197c8;logger[_0x4551('0xd')](_0x4551('0x57'),_0xd15c5b['id']);return getEndUser(_0x3ae9ed,_0x476068[_0x4551('0x6e')],_0x476068['destcalleridnum'],_0x390e85);})[_0x4551('0x37')](function(_0x5a17d0){_0x5b414f=_0x5a17d0;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x5b414f['id']);return getTicket(_0x3ae9ed,_0xd15c5b,_0x5b414f,_0x4c3b79,_0x476068,_0x4c3b79[_0x4551('0x5b')],_0x390e85,_0x4551('0x6f'));})[_0x4551('0x37')](function(_0x1582dc){_0xcd4af=_0x1582dc;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0xcd4af['id']);return setRelationship(_0x390e85,_0xd15c5b,_0xcd4af,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x390e85,_0x5b414f,_0xcd4af,_0x4551('0x5f'));})[_0x4551('0x37')](function(){return getServerInfo(_0x390e85);})[_0x4551('0x37')](function(_0x45a56d){var _0x564ee7=parseInt(_0x45a56d[_0x4551('0x60')][_0x4551('0x61')](0x0));var _0x43e86c=util['format'](_0x4551('0x70'),_0x3ae9ed[_0x4551('0x51')],_0xcd4af['id']);if(_0x564ee7>0x6){_0x43e86c=util[_0x4551('0x29')](_0x4551('0x62'),_0x3ae9ed[_0x4551('0x51')],_0xcd4af['id']);}logger[_0x4551('0xd')](_0x4551('0x71'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4551('0x29')]('user:%s',_0x5acf9f[_0x4551('0xe')]),_0x4551('0x65'),{'uri':_0x43e86c});})[_0x4551('0x66')](function(_0x395b15){logger[_0x4551('0x72')]('[OUTBOUND]',JSON[_0x4551('0x21')](_0x395b15));});};exports['unmanaged']=function(_0x4efb6d,_0x1bdefb,_0x2d8a99,_0x5d5f68,_0x5695ba,_0x4cb92e){var _0x5a52bb,_0x3f239d,_0x45ba75,_0x53472d;_0x4cb92e['remoteUri']=intUtil[_0x4551('0x53')](_0x4cb92e[_0x4551('0x51')]);_0x4cb92e[_0x4551('0x52')]=intUtil['stripTrailingSlash'](_0x4cb92e[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')](_0x4551('0x68'),_0x4cb92e[_0x4551('0x51')]);if(_0x5695ba&&_0x5695ba[_0x4551('0x73')]){logger[_0x4551('0xd')]('['+_0x1bdefb[_0x4551('0x74')][_0x4551('0x75')]()+']',_0x4551('0x6b'));_0x1bdefb[_0x4551('0x56')]=util[_0x4551('0x29')](_0x4551('0x6c'),_0x4cb92e['serverUrl'],_0x1bdefb['uniqueid'],md5(_0x1bdefb[_0x4551('0x6d')]));}else{_0x1bdefb[_0x4551('0x56')]='';}return getConnection(_0x4cb92e)[_0x4551('0x37')](function(_0x392833){_0x53472d=_0x392833;if(!_['isNil'](_0x5d5f68)){return getUser(_0x4cb92e,_0x5d5f68['name'],_0x53472d);}else{return getUser(_0x4cb92e,null,_0x53472d);}})[_0x4551('0x37')](function(_0x47b00b){_0x5a52bb=_0x47b00b;logger[_0x4551('0xd')]('The\x20User\x20ID\x20is:',_0x5a52bb['id']);return getEndUser(_0x4cb92e,_0x1bdefb[_0x4551('0x58')],_0x1bdefb[_0x4551('0x59')],_0x53472d);})[_0x4551('0x37')](function(_0x3ce54e){_0x3f239d=_0x3ce54e;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x3f239d['id']);return getTicket(_0x4cb92e,_0x5a52bb,_0x3f239d,_0x2d8a99,_0x1bdefb,_0x2d8a99[_0x4551('0x5b')],_0x53472d,_0x4551('0x5c'));})[_0x4551('0x37')](function(_0x125731){_0x45ba75=_0x125731;logger[_0x4551('0xd')](_0x4551('0x76'));logger[_0x4551('0xd')](_0x4551('0x5d'),_0x45ba75['id']);return setRelationship(_0x53472d,_0x5a52bb,_0x45ba75,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x53472d,_0x3f239d,_0x45ba75,_0x4551('0x5f'));})['then'](function(){return getServerInfo(_0x53472d);})[_0x4551('0x66')](function(_0xcd8abf){logger[_0x4551('0x72')]('['+_0x1bdefb[_0x4551('0x74')][_0x4551('0x75')]()+']',JSON[_0x4551('0x21')](_0xcd8abf));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff