// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb67b=['uniqueid','destcalleridname','destcalleridnum','Fields','trigger:browser:url','error','toUpperCase','calleridname','calleridnum','lastevent','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/logger','sugarcrm','redis','localhost','Creating\x20new\x20ticket...','Subjects','created_by','getString','toISOString','slice','duration_hours','parent_id','Contacts','parent_name','name','direction','variableName','idField','set_entry','stringify','Calls','format','Basic\x20%s','toString','base64','JSON','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','user_name','then','length','find','entry_list','name_value_list','value','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','user_id','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','merge','map','forEach','type','string','nameField','customField','content','custom_fields','variable','customVariable','Variable','toLowerCase','login','PLAIN','xCALLY\x20Motion\x20integration','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x2d2ca2,_0x51873f){var _0x48489d=function(_0x1a2cf7){while(--_0x1a2cf7){_0x2d2ca2['push'](_0x2d2ca2['shift']());}};_0x48489d(++_0x51873f);}(_0xb67b,0xe4));var _0xbb67=function(_0x128443,_0x2fe025){_0x128443=_0x128443-0x0;var _0x1a4ce1=_0xb67b[_0x128443];return _0x1a4ce1;};'use strict';var _=require(_0xbb67('0x0'));var rp=require(_0xbb67('0x1'));var BPromise=require(_0xbb67('0x2'));var md5=require(_0xbb67('0x3'));var util=require(_0xbb67('0x4'));var Redis=require(_0xbb67('0x5'));var intUtil=require(_0xbb67('0x6'));var config=require('../../../../config/environment');var logger=require(_0xbb67('0x7'))(_0xbb67('0x8'));config[_0xbb67('0x9')]=_['defaults'](config[_0xbb67('0x9')],{'host':_0xbb67('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xbb67('0x9')]));var def={'method':'POST','json':!![]};function emit(_0x16cde8,_0x46b73a,_0x27d27e){io['to'](_0x16cde8)['emit'](_0x46b73a,_0x27d27e);}function getTicket(_0x38fb84,_0xefa6b7,_0x3a5f5d,_0x4fb52c,_0x2f0ee6,_0x36cec9,_0x589f2e,_0x500ad5){logger['info'](_0xbb67('0xb'));var _0x1c8151=new Date();var _0x4a2678=[{'name':'name','value':intUtil['getString'](_0x4fb52c[_0xbb67('0xc')],_0x2f0ee6,'\x20')},{'name':'assigned_user_id','value':_0xefa6b7['id']},{'name':_0xbb67('0xd'),'value':_0xefa6b7['id']},{'name':'description','value':intUtil[_0xbb67('0xe')](_0x4fb52c['Descriptions'],_0x2f0ee6,'\x0a')},{'name':'date_start','value':_0x1c8151[_0xbb67('0xf')]()[_0xbb67('0x10')](0x0,0x13)['replace']('T','\x20')},{'name':_0xbb67('0x11'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0xbb67('0x12'),'value':_0x3a5f5d['id']},{'name':'parent_type','value':_0xbb67('0x13')},{'name':_0xbb67('0x14'),'value':_0x3a5f5d[_0xbb67('0x15')]},{'name':_0xbb67('0x16'),'value':_0x500ad5}];if(_0x36cec9['length']){_['forEach'](_0x36cec9,function(_0x31e59d){if(_0x2f0ee6[_0x31e59d[_0xbb67('0x17')]]){_0x4a2678['push']({'name':_0x31e59d[_0xbb67('0x18')],'value':_0x2f0ee6[_0x31e59d[_0xbb67('0x17')]]});}});}return request({'form':{'method':_0xbb67('0x19'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xbb67('0x1a')]({'session':_0x589f2e['id'],'module_name':_0xbb67('0x1b'),'name_value_list':_0x4a2678})}});}function getAuth(_0x3580a6){return util[_0xbb67('0x1c')](_0xbb67('0x1d'),new Buffer(_0x3580a6['apiKey']+':X')[_0xbb67('0x1e')](_0xbb67('0x1f')));}function getServerInfo(_0x31c340){return request({'form':{'method':'get_server_info','input_type':'JSON','response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x31c340['id']})}});}function getUser(_0x3427c2,_0x50ea79,_0x1d6e9d){if(!_[_0xbb67('0x21')](_0x50ea79)){logger['info'](_0xbb67('0x22'),_0x50ea79);return request({'form':{'method':_0xbb67('0x23'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON['stringify']({'session':_0x1d6e9d['id'],'module_name':_0xbb67('0x24'),'query':util[_0xbb67('0x1c')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x50ea79),'order_by':'','offset':'0','select_fields':['id',_0xbb67('0x15'),_0xbb67('0x25')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbb67('0x26')](function(_0x36e7f8){if(_0x36e7f8['entry_list'][_0xbb67('0x27')]){var _0x4a4373=_[_0xbb67('0x28')](_0x36e7f8[_0xbb67('0x29')],function(_0x4ba342){return _0x4ba342[_0xbb67('0x2a')]['user_name'][_0xbb67('0x2b')]===_0x50ea79;});if(_0x4a4373){logger[_0xbb67('0x2c')](_0xbb67('0x2d'));return BPromise['resolve']({'id':_0x4a4373['name_value_list']['id']['value'],'name':_0x4a4373[_0xbb67('0x2a')][_0xbb67('0x15')][_0xbb67('0x2b')]});}}logger[_0xbb67('0x2c')](_0xbb67('0x2e'));return BPromise[_0xbb67('0x2f')]({'id':_0x1d6e9d['name_value_list'][_0xbb67('0x30')][_0xbb67('0x2b')],'name':_0x1d6e9d[_0xbb67('0x2a')][_0xbb67('0x25')][_0xbb67('0x2b')]});});}else{logger[_0xbb67('0x2c')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0xbb67('0x2f')]({'id':_0x1d6e9d[_0xbb67('0x2a')]['user_id']['value'],'name':_0x1d6e9d[_0xbb67('0x2a')][_0xbb67('0x25')][_0xbb67('0x2b')]});}}function getEndUser(_0x6a4120,_0x296f0e,_0xf7a07a,_0x3304c6){logger[_0xbb67('0x2c')]('Searching\x20enduser\x20with\x20phone',_0xf7a07a);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x3304c6['id'],'module_name':_0xbb67('0x13'),'query':util[_0xbb67('0x1c')]('contacts.phone_home\x20=\x20\x22%s\x22',_0xf7a07a),'order_by':'','offset':'0','select_fields':['id',_0xbb67('0x15'),_0xbb67('0x31')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbb67('0x26')](function(_0x12dcba){if(_0x12dcba[_0xbb67('0x29')][_0xbb67('0x27')]){var _0x3138e2=_[_0xbb67('0x28')](_0x12dcba['entry_list'],function(_0x2a54f1){return _0x2a54f1[_0xbb67('0x2a')]['phone_home']['value']===_0xf7a07a;});if(_0x3138e2){logger['info']('Enduser\x20found!');return BPromise[_0xbb67('0x2f')]({'id':_0x3138e2[_0xbb67('0x2a')]['id'][_0xbb67('0x2b')],'name':_0x3138e2[_0xbb67('0x2a')][_0xbb67('0x15')][_0xbb67('0x2b')],'phone':_0x3138e2[_0xbb67('0x2a')][_0xbb67('0x31')][_0xbb67('0x2b')]});}}else{logger[_0xbb67('0x2c')](_0xbb67('0x32'));return request({'form':{'method':_0xbb67('0x19'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x3304c6['id'],'module_name':_0xbb67('0x13'),'name_value_list':[{'name':'first_name','value':_0x296f0e!=='<unknown>'?_0x296f0e:util['format'](_0xbb67('0x33'),_0xf7a07a)},{'name':_0xbb67('0x31'),'value':_0xf7a07a}]})}})[_0xbb67('0x26')](function(_0x3d0220){logger[_0xbb67('0x2c')](_0xbb67('0x34'));return BPromise['resolve']({'id':_0x3d0220['id'],'name':_0x3d0220['entry_list']['first_name'][_0xbb67('0x2b')],'phone':_0x3d0220['entry_list']['phone_home'][_0xbb67('0x2b')]});});}});}function request(_0x241b0d){logger[_0xbb67('0x35')](_0xbb67('0x36'),JSON[_0xbb67('0x1a')](_0x241b0d));return rp(_[_0xbb67('0x37')](def,_0x241b0d));}function getTags(_0x3a6d72,_0x18f948){var _0x4d581b=[];if(_0x3a6d72&&_0x3a6d72[_0xbb67('0x27')]>0x0){_0x4d581b=_[_0xbb67('0x38')](_0x3a6d72,_0x18f948);}return _0x4d581b;}function getCustomFields(_0x3061c2,_0xc26b61){var _0x4bef60=[];var _0x1aa9b1={'custom_fields':[]};if(_0x3061c2[_0xbb67('0x27')]>0x0){_[_0xbb67('0x39')](_0x3061c2,function(_0x115252){if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x3b')&&_0x115252[_0xbb67('0x3c')]&&!_0x115252[_0xbb67('0x3d')]){_0x1aa9b1[_0x115252[_0xbb67('0x3c')]['toLowerCase']()]=_0x115252[_0xbb67('0x3e')]['toString']();}else if(_0x115252['type']===_0xbb67('0x3b')&&_0x115252['idField']&&_0x115252[_0xbb67('0x3d')]){_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0x115252['content'][_0xbb67('0x1e')]()});}else if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x40')&&_0x115252[_0xbb67('0x17')]&&_0x115252['idField']&&_0x115252[_0xbb67('0x3d')]){_0xc26b61[_0x115252['variableName']]&&_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0xc26b61[_0x115252[_0xbb67('0x17')]][_0xbb67('0x1e')]()});}else if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x41')&&_0x115252['Variable']&&_0x115252[_0xbb67('0x42')]['name']&&_0x115252[_0xbb67('0x18')]&&_0x115252[_0xbb67('0x3d')]){_0xc26b61[_0x115252[_0xbb67('0x42')][_0xbb67('0x15')][_0xbb67('0x43')]()]&&_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0xc26b61[_0x115252['Variable'][_0xbb67('0x15')][_0xbb67('0x43')]()][_0xbb67('0x1e')]()});}});}return _0x1aa9b1;}function getConnection(_0x5d2bd8){return request({'method':'POST','form':{'method':_0xbb67('0x44'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON['stringify']({'user_auth':{'user_name':_0x5d2bd8['username'],'password':_0x5d2bd8['password'],'encryption':_0xbb67('0x45')},'application':_0xbb67('0x46')})}})['then'](function(_0x5bac24){var _0x3b0bd3=_0x5bac24;if(_0x3b0bd3['id']){def['sessionID']=_0x3b0bd3['id'];return BPromise[_0xbb67('0x2f')](_0x3b0bd3);}else{throw new Error(util[_0xbb67('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x5d2bd8['id']));}});}function setRelationship(_0xdc691e,_0x4f3b28,_0x1c2b44,_0x17b5fc){return request({'form':{'method':_0xbb67('0x47'),'input_type':_0xbb67('0x20'),'response_type':'JSON','rest_data':JSON[_0xbb67('0x1a')]({'session':_0xdc691e['id'],'module_name':_0xbb67('0x1b'),'module_id':_0x1c2b44['id'],'link_field_name':_0x17b5fc,'related_ids':[_0x4f3b28['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x58a9b6,_0x1c1a74,_0x227d93,_0xb4849f,_0x50b863,_0x56aa31){var _0x17b58a,_0x3c3592,_0x51e761,_0x41e26c;_0x56aa31[_0xbb67('0x48')]=intUtil['stripTrailingSlash'](_0x56aa31[_0xbb67('0x48')]);_0x56aa31['serverUrl']=intUtil[_0xbb67('0x49')](_0x56aa31[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')](_0xbb67('0x4c'),_0x56aa31['remoteUri']);if(_0x50b863&&_0x50b863[_0xbb67('0x4d')]){logger[_0xbb67('0x2c')](_0xbb67('0x4e'),_0xbb67('0x4f'));_0x1c1a74[_0xbb67('0x50')]=util[_0xbb67('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x56aa31[_0xbb67('0x4a')],_0x1c1a74['uniqueid'],md5(_0x1c1a74['uniqueid']));}else{_0x1c1a74[_0xbb67('0x50')]='';}return getConnection(_0x56aa31)[_0xbb67('0x26')](function(_0x13b3e1){_0x41e26c=_0x13b3e1;return getUser(_0x56aa31,_0xb4849f['name'],_0x41e26c);})[_0xbb67('0x26')](function(_0x414371){_0x17b58a=_0x414371;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x17b58a['id']);return getEndUser(_0x56aa31,_0x1c1a74['calleridname'],_0x1c1a74['calleridnum'],_0x41e26c);})[_0xbb67('0x26')](function(_0x4c3a8d){_0x3c3592=_0x4c3a8d;logger[_0xbb67('0x2c')](_0xbb67('0x52'),_0x3c3592['id']);return getTicket(_0x56aa31,_0x17b58a,_0x3c3592,_0x227d93,_0x1c1a74,_0x227d93['Fields'],_0x41e26c,'Inbound');})[_0xbb67('0x26')](function(_0xac10e9){_0x51e761=_0xac10e9;logger[_0xbb67('0x2c')](_0xbb67('0x53'));logger[_0xbb67('0x2c')](_0xbb67('0x54'),_0x51e761['id']);return setRelationship(_0x41e26c,_0x17b58a,_0x51e761,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x41e26c,_0x3c3592,_0x51e761,_0xbb67('0x56'));})[_0xbb67('0x26')](function(){return getServerInfo(_0x41e26c);})[_0xbb67('0x26')](function(_0x4a1d82){var _0x586780=parseInt(_0x4a1d82[_0xbb67('0x57')][_0xbb67('0x58')](0x0));var _0x3e9107=util[_0xbb67('0x1c')](_0xbb67('0x59'),_0x56aa31[_0xbb67('0x48')],_0x51e761['id']);if(_0x586780>0x6){_0x3e9107=util['format'](_0xbb67('0x5a'),_0x56aa31[_0xbb67('0x48')],_0x51e761['id']);}logger[_0xbb67('0x2c')](_0xbb67('0x4e'),_0xbb67('0x5b'));emit(util[_0xbb67('0x1c')](_0xbb67('0x5c'),_0xb4849f[_0xbb67('0x15')]),'trigger:browser:url',{'uri':_0x3e9107});})[_0xbb67('0x5d')](function(_0x59258f){logger['error'](_0xbb67('0x4e'),JSON[_0xbb67('0x1a')](_0x59258f));});};exports[_0xbb67('0x5e')]=function(_0x32e549,_0x498f51,_0x264c6d,_0x4e64f1,_0x34f73c,_0x1fa11a,_0x579ff8){var _0x35c6a3,_0x443cbe,_0x4cee6d,_0x2ed2d9;_0x1fa11a[_0xbb67('0x48')]=intUtil[_0xbb67('0x49')](_0x1fa11a[_0xbb67('0x48')]);_0x1fa11a[_0xbb67('0x4a')]=intUtil[_0xbb67('0x49')](_0x1fa11a[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')](_0xbb67('0x4c'),_0x1fa11a[_0xbb67('0x48')]);if(_0x579ff8&&_0x579ff8[_0xbb67('0x5f')]&&_0x579ff8[_0xbb67('0x5f')]!==_0xbb67('0x60')){logger[_0xbb67('0x2c')](_0xbb67('0x61'),_0xbb67('0x4f'));_0x498f51[_0xbb67('0x50')]=util[_0xbb67('0x1c')](_0xbb67('0x62'),_0x1fa11a[_0xbb67('0x4a')],_0x498f51[_0xbb67('0x63')],md5(_0x498f51[_0xbb67('0x63')]));}return getConnection(_0x1fa11a)['then'](function(_0x39b195){_0x2ed2d9=_0x39b195;return getUser(_0x1fa11a,_0x4e64f1[_0xbb67('0x15')],_0x2ed2d9);})[_0xbb67('0x26')](function(_0x3b9155){_0x35c6a3=_0x3b9155;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x35c6a3['id']);return getEndUser(_0x1fa11a,_0x498f51[_0xbb67('0x64')],_0x498f51[_0xbb67('0x65')],_0x2ed2d9);})[_0xbb67('0x26')](function(_0x542bac){_0x443cbe=_0x542bac;logger[_0xbb67('0x2c')](_0xbb67('0x52'),_0x443cbe['id']);return getTicket(_0x1fa11a,_0x35c6a3,_0x443cbe,_0x264c6d,_0x498f51,_0x264c6d[_0xbb67('0x66')],_0x2ed2d9,'Outbound');})['then'](function(_0x33189c){_0x4cee6d=_0x33189c;logger[_0xbb67('0x2c')](_0xbb67('0x53'));logger[_0xbb67('0x2c')](_0xbb67('0x54'),_0x4cee6d['id']);return setRelationship(_0x2ed2d9,_0x35c6a3,_0x4cee6d,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x2ed2d9,_0x443cbe,_0x4cee6d,_0xbb67('0x56'));})[_0xbb67('0x26')](function(){return getServerInfo(_0x2ed2d9);})['then'](function(_0x5325fa){var _0x5c6b0d=parseInt(_0x5325fa[_0xbb67('0x57')][_0xbb67('0x58')](0x0));var _0x112dbe=util[_0xbb67('0x1c')](_0xbb67('0x59'),_0x1fa11a[_0xbb67('0x48')],_0x4cee6d['id']);if(_0x5c6b0d>0x6){_0x112dbe=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1fa11a[_0xbb67('0x48')],_0x4cee6d['id']);}logger[_0xbb67('0x2c')](_0xbb67('0x61'),_0xbb67('0x5b'));emit(util[_0xbb67('0x1c')](_0xbb67('0x5c'),_0x4e64f1[_0xbb67('0x15')]),_0xbb67('0x67'),{'uri':_0x112dbe});})['catch'](function(_0x411636){logger[_0xbb67('0x68')]('[OUTBOUND]',JSON[_0xbb67('0x1a')](_0x411636));});};exports['unmanaged']=function(_0xb8d48c,_0x5138d9,_0x44640c,_0x726f82,_0x46ada9,_0x4a6f11){var _0x3161a0,_0x1183f4,_0x2eaeb8,_0x2c3239;_0x4a6f11[_0xbb67('0x48')]=intUtil[_0xbb67('0x49')](_0x4a6f11[_0xbb67('0x48')]);_0x4a6f11[_0xbb67('0x4a')]=intUtil['stripTrailingSlash'](_0x4a6f11[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')]('%s/service/v4_1/rest.php',_0x4a6f11[_0xbb67('0x48')]);if(_0x46ada9&&_0x46ada9[_0xbb67('0x4d')]){logger[_0xbb67('0x2c')]('['+_0x5138d9['lastevent'][_0xbb67('0x69')]()+']','Recording\x20is\x20enabled!');_0x5138d9[_0xbb67('0x50')]=util[_0xbb67('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a6f11[_0xbb67('0x4a')],_0x5138d9[_0xbb67('0x63')],md5(_0x5138d9[_0xbb67('0x63')]));}else{_0x5138d9['recordingURL']='';}return getConnection(_0x4a6f11)[_0xbb67('0x26')](function(_0xd94704){_0x2c3239=_0xd94704;if(!_[_0xbb67('0x21')](_0x726f82)){return getUser(_0x4a6f11,_0x726f82[_0xbb67('0x15')],_0x2c3239);}else{return getUser(_0x4a6f11,null,_0x2c3239);}})['then'](function(_0x331201){_0x3161a0=_0x331201;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x3161a0['id']);return getEndUser(_0x4a6f11,_0x5138d9[_0xbb67('0x6a')],_0x5138d9[_0xbb67('0x6b')],_0x2c3239);})[_0xbb67('0x26')](function(_0x2b499b){_0x1183f4=_0x2b499b;logger[_0xbb67('0x2c')]('The\x20Enduser\x20ID\x20is:',_0x1183f4['id']);return getTicket(_0x4a6f11,_0x3161a0,_0x1183f4,_0x44640c,_0x5138d9,_0x44640c[_0xbb67('0x66')],_0x2c3239,'Inbound');})['then'](function(_0x5deec1){_0x2eaeb8=_0x5deec1;logger['info'](_0xbb67('0x53'));logger[_0xbb67('0x2c')]('The\x20Ticket\x20ID\x20is:',_0x2eaeb8['id']);return setRelationship(_0x2c3239,_0x3161a0,_0x2eaeb8,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x2c3239,_0x1183f4,_0x2eaeb8,'contacts');})[_0xbb67('0x26')](function(){return getServerInfo(_0x2c3239);})[_0xbb67('0x5d')](function(_0x4a2772){logger[_0xbb67('0x68')]('['+_0x5138d9[_0xbb67('0x6c')]['toUpperCase']()+']',JSON[_0xbb67('0x1a')](_0x4a2772));});};
\ No newline at end of file
+var _0x5514=['Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','<unknown>','Enduser\x20created.','debug','merge','map','type','nameField','customField','toLowerCase','string','custom_fields','content','variable','customVariable','Variable','POST','login','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','queue','remoteUri','serverUrl','stripTrailingSlash','uri','[QUEUE]','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','%s/service/v4_1/rest.php','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','destcalleridname','Outbound','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[OUTBOUND]','error','monitor_format','lastevent','toUpperCase','Ticket\x20created!','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','sugarcrm','socket.io-emitter','redis','emit','info','name','created_by','description','getString','Descriptions','date_start','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','direction','length','forEach','variableName','push','idField','JSON','stringify','Basic\x20%s','apiKey','toString','base64','Getting\x20agent\x20with\x20name','get_entry_list','Employees','format','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','entry_list','find','Agent\x20found!','resolve','name_value_list','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','user_name','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then'];(function(_0x899a00,_0x4847e3){var _0x599f0b=function(_0xfb2007){while(--_0xfb2007){_0x899a00['push'](_0x899a00['shift']());}};_0x599f0b(++_0x4847e3);}(_0x5514,0x1a4));var _0x4551=function(_0x29d915,_0x54a040){_0x29d915=_0x29d915-0x0;var _0x160f86=_0x5514[_0x29d915];return _0x160f86;};'use strict';var _=require(_0x4551('0x0'));var rp=require(_0x4551('0x1'));var BPromise=require(_0x4551('0x2'));var md5=require(_0x4551('0x3'));var util=require(_0x4551('0x4'));var Redis=require(_0x4551('0x5'));var intUtil=require(_0x4551('0x6'));var config=require(_0x4551('0x7'));var logger=require(_0x4551('0x8'))(_0x4551('0x9'));config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x4551('0xa'))(new Redis(config[_0x4551('0xb')]));var def={'method':'POST','json':!![]};function emit(_0x284028,_0x39bf25,_0x785477){io['to'](_0x284028)[_0x4551('0xc')](_0x39bf25,_0x785477);}function getTicket(_0xd76dfc,_0x56cfdf,_0x5e90a3,_0x17b547,_0x24301f,_0x29c091,_0x481f40,_0x476441){logger[_0x4551('0xd')]('Creating\x20new\x20ticket...');var _0xf333b8=new Date();var _0x443be1=[{'name':_0x4551('0xe'),'value':intUtil['getString'](_0x17b547['Subjects'],_0x24301f,'\x20')},{'name':'assigned_user_id','value':_0x56cfdf['id']},{'name':_0x4551('0xf'),'value':_0x56cfdf['id']},{'name':_0x4551('0x10'),'value':intUtil[_0x4551('0x11')](_0x17b547[_0x4551('0x12')],_0x24301f,'\x0a')},{'name':_0x4551('0x13'),'value':_0xf333b8['toISOString']()[_0x4551('0x14')](0x0,0x13)[_0x4551('0x15')]('T','\x20')},{'name':_0x4551('0x16'),'value':'0'},{'name':_0x4551('0x17'),'value':'15'},{'name':_0x4551('0x18'),'value':_0x5e90a3['id']},{'name':_0x4551('0x19'),'value':'Contacts'},{'name':'parent_name','value':_0x5e90a3['name']},{'name':_0x4551('0x1a'),'value':_0x476441}];if(_0x29c091[_0x4551('0x1b')]){_[_0x4551('0x1c')](_0x29c091,function(_0x1d6e35){if(_0x24301f[_0x1d6e35[_0x4551('0x1d')]]){_0x443be1[_0x4551('0x1e')]({'name':_0x1d6e35[_0x4551('0x1f')],'value':_0x24301f[_0x1d6e35[_0x4551('0x1d')]]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x481f40['id'],'module_name':'Calls','name_value_list':_0x443be1})}});}function getAuth(_0xca40f7){return util['format'](_0x4551('0x22'),new Buffer(_0xca40f7[_0x4551('0x23')]+':X')[_0x4551('0x24')](_0x4551('0x25')));}function getServerInfo(_0x46de18){return request({'form':{'method':'get_server_info','input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON['stringify']({'session':_0x46de18['id']})}});}function getUser(_0x1d3050,_0x1685f6,_0x47fcd8){if(!_['isNil'](_0x1685f6)){logger[_0x4551('0xd')](_0x4551('0x26'),_0x1685f6);return request({'form':{'method':_0x4551('0x27'),'input_type':_0x4551('0x20'),'response_type':'JSON','rest_data':JSON[_0x4551('0x21')]({'session':_0x47fcd8['id'],'module_name':_0x4551('0x28'),'query':util[_0x4551('0x29')](_0x4551('0x2a'),_0x1685f6),'order_by':'','offset':'0','select_fields':['id',_0x4551('0xe'),'user_name'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x1985b1){if(_0x1985b1[_0x4551('0x2b')][_0x4551('0x1b')]){var _0xf39221=_[_0x4551('0x2c')](_0x1985b1[_0x4551('0x2b')],function(_0x9541ff){return _0x9541ff['name_value_list']['user_name']['value']===_0x1685f6;});if(_0xf39221){logger[_0x4551('0xd')](_0x4551('0x2d'));return BPromise[_0x4551('0x2e')]({'id':_0xf39221[_0x4551('0x2f')]['id'][_0x4551('0x30')],'name':_0xf39221['name_value_list']['name']['value']});}}logger[_0x4551('0xd')](_0x4551('0x31'));return BPromise[_0x4551('0x2e')]({'id':_0x47fcd8[_0x4551('0x2f')][_0x4551('0x32')][_0x4551('0x30')],'name':_0x47fcd8['name_value_list']['user_name']['value']});});}else{logger['info']('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4551('0x2e')]({'id':_0x47fcd8['name_value_list']['user_id'][_0x4551('0x30')],'name':_0x47fcd8[_0x4551('0x2f')][_0x4551('0x33')][_0x4551('0x30')]});}}function getEndUser(_0x1a74b8,_0x949c03,_0x384304,_0x1fab2b){logger[_0x4551('0xd')]('Searching\x20enduser\x20with\x20phone',_0x384304);return request({'form':{'method':_0x4551('0x27'),'input_type':_0x4551('0x20'),'response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x1fab2b['id'],'module_name':_0x4551('0x34'),'query':util[_0x4551('0x29')](_0x4551('0x35'),_0x384304),'order_by':'','offset':'0','select_fields':['id',_0x4551('0xe'),_0x4551('0x36')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x4551('0x37')](function(_0x3551fd){if(_0x3551fd[_0x4551('0x2b')]['length']){var _0x1da85c=_['find'](_0x3551fd[_0x4551('0x2b')],function(_0xe3f4e2){return _0xe3f4e2[_0x4551('0x2f')][_0x4551('0x36')]['value']===_0x384304;});if(_0x1da85c){logger[_0x4551('0xd')](_0x4551('0x38'));return BPromise[_0x4551('0x2e')]({'id':_0x1da85c[_0x4551('0x2f')]['id'][_0x4551('0x30')],'name':_0x1da85c['name_value_list']['name'][_0x4551('0x30')],'phone':_0x1da85c['name_value_list'][_0x4551('0x36')][_0x4551('0x30')]});}}else{logger[_0x4551('0xd')](_0x4551('0x39'));return request({'form':{'method':_0x4551('0x3a'),'input_type':_0x4551('0x20'),'response_type':'JSON','rest_data':JSON[_0x4551('0x21')]({'session':_0x1fab2b['id'],'module_name':_0x4551('0x34'),'name_value_list':[{'name':_0x4551('0x3b'),'value':_0x949c03!==_0x4551('0x3c')?_0x949c03:util[_0x4551('0x29')]('Caller\x20-\x20%s',_0x384304)},{'name':_0x4551('0x36'),'value':_0x384304}]})}})[_0x4551('0x37')](function(_0x6aa41c){logger['info'](_0x4551('0x3d'));return BPromise[_0x4551('0x2e')]({'id':_0x6aa41c['id'],'name':_0x6aa41c[_0x4551('0x2b')][_0x4551('0x3b')]['value'],'phone':_0x6aa41c[_0x4551('0x2b')][_0x4551('0x36')][_0x4551('0x30')]});});}});}function request(_0x372b54){logger[_0x4551('0x3e')]('[HTTP]',JSON[_0x4551('0x21')](_0x372b54));return rp(_[_0x4551('0x3f')](def,_0x372b54));}function getTags(_0x54390a,_0x14fd8a){var _0x2a596e=[];if(_0x54390a&&_0x54390a[_0x4551('0x1b')]>0x0){_0x2a596e=_[_0x4551('0x40')](_0x54390a,_0x14fd8a);}return _0x2a596e;}function getCustomFields(_0xe5cbbf,_0x1ee2af){var _0x59c33d=[];var _0x3142b7={'custom_fields':[]};if(_0xe5cbbf[_0x4551('0x1b')]>0x0){_[_0x4551('0x1c')](_0xe5cbbf,function(_0x17f0c9){if(_0x17f0c9[_0x4551('0x41')]==='string'&&_0x17f0c9[_0x4551('0x42')]&&!_0x17f0c9[_0x4551('0x43')]){_0x3142b7[_0x17f0c9[_0x4551('0x42')][_0x4551('0x44')]()]=_0x17f0c9['content'][_0x4551('0x24')]();}else if(_0x17f0c9['type']===_0x4551('0x45')&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9[_0x4551('0x43')]){_0x3142b7[_0x4551('0x46')][_0x4551('0x1e')]({'id':_0x17f0c9[_0x4551('0x1f')],'value':_0x17f0c9[_0x4551('0x47')][_0x4551('0x24')]()});}else if(_0x17f0c9[_0x4551('0x41')]===_0x4551('0x48')&&_0x17f0c9[_0x4551('0x1d')]&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9[_0x4551('0x43')]){_0x1ee2af[_0x17f0c9[_0x4551('0x1d')]]&&_0x3142b7[_0x4551('0x46')]['push']({'id':_0x17f0c9['idField'],'value':_0x1ee2af[_0x17f0c9['variableName']][_0x4551('0x24')]()});}else if(_0x17f0c9[_0x4551('0x41')]===_0x4551('0x49')&&_0x17f0c9[_0x4551('0x4a')]&&_0x17f0c9['Variable'][_0x4551('0xe')]&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9['customField']){_0x1ee2af[_0x17f0c9[_0x4551('0x4a')][_0x4551('0xe')]['toLowerCase']()]&&_0x3142b7['custom_fields'][_0x4551('0x1e')]({'id':_0x17f0c9[_0x4551('0x1f')],'value':_0x1ee2af[_0x17f0c9[_0x4551('0x4a')][_0x4551('0xe')]['toLowerCase']()][_0x4551('0x24')]()});}});}return _0x3142b7;}function getConnection(_0x52d13e){return request({'method':_0x4551('0x4b'),'form':{'method':_0x4551('0x4c'),'input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'user_auth':{'user_name':_0x52d13e['username'],'password':_0x52d13e['password'],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})[_0x4551('0x37')](function(_0x22a283){var _0x56a740=_0x22a283;if(_0x56a740['id']){def['sessionID']=_0x56a740['id'];return BPromise['resolve'](_0x56a740);}else{throw new Error(util[_0x4551('0x29')](_0x4551('0x4d'),_0x52d13e['id']));}});}function setRelationship(_0x195712,_0x1d2317,_0x1e2f88,_0x267e32){return request({'form':{'method':_0x4551('0x4e'),'input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x195712['id'],'module_name':_0x4551('0x4f'),'module_id':_0x1e2f88['id'],'link_field_name':_0x267e32,'related_ids':[_0x1d2317['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x4551('0x50')]=function(_0x1b8e70,_0x1418a1,_0x467738,_0x294a50,_0x1bcdbd,_0x5e556c){var _0x4789a1,_0x24af41,_0x246aef,_0x572516;_0x5e556c[_0x4551('0x51')]=intUtil['stripTrailingSlash'](_0x5e556c['remoteUri']);_0x5e556c[_0x4551('0x52')]=intUtil[_0x4551('0x53')](_0x5e556c[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')]('%s/service/v4_1/rest.php',_0x5e556c[_0x4551('0x51')]);if(_0x1bcdbd&&_0x1bcdbd['monitor_format']){logger['info'](_0x4551('0x55'),'Recording\x20is\x20enabled!');_0x1418a1[_0x4551('0x56')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5e556c[_0x4551('0x52')],_0x1418a1['uniqueid'],md5(_0x1418a1['uniqueid']));}else{_0x1418a1['recordingURL']='';}return getConnection(_0x5e556c)['then'](function(_0x40cd0f){_0x572516=_0x40cd0f;return getUser(_0x5e556c,_0x294a50[_0x4551('0xe')],_0x572516);})[_0x4551('0x37')](function(_0x4f98d3){_0x4789a1=_0x4f98d3;logger[_0x4551('0xd')](_0x4551('0x57'),_0x4789a1['id']);return getEndUser(_0x5e556c,_0x1418a1[_0x4551('0x58')],_0x1418a1[_0x4551('0x59')],_0x572516);})[_0x4551('0x37')](function(_0x4e086f){_0x24af41=_0x4e086f;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x24af41['id']);return getTicket(_0x5e556c,_0x4789a1,_0x24af41,_0x467738,_0x1418a1,_0x467738[_0x4551('0x5b')],_0x572516,_0x4551('0x5c'));})[_0x4551('0x37')](function(_0x5caecb){_0x246aef=_0x5caecb;logger['info']('Ticket\x20created!');logger['info'](_0x4551('0x5d'),_0x246aef['id']);return setRelationship(_0x572516,_0x4789a1,_0x246aef,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x572516,_0x24af41,_0x246aef,_0x4551('0x5f'));})['then'](function(){return getServerInfo(_0x572516);})[_0x4551('0x37')](function(_0x3c80e9){var _0x41294b=parseInt(_0x3c80e9[_0x4551('0x60')][_0x4551('0x61')](0x0));var _0x4638cb=util[_0x4551('0x29')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x5e556c['remoteUri'],_0x246aef['id']);if(_0x41294b>0x6){_0x4638cb=util[_0x4551('0x29')](_0x4551('0x62'),_0x5e556c[_0x4551('0x51')],_0x246aef['id']);}logger[_0x4551('0xd')](_0x4551('0x55'),_0x4551('0x63'));emit(util[_0x4551('0x29')](_0x4551('0x64'),_0x294a50[_0x4551('0xe')]),_0x4551('0x65'),{'uri':_0x4638cb});})[_0x4551('0x66')](function(_0x291f77){logger['error']('[QUEUE]',JSON['stringify'](_0x291f77));});};exports[_0x4551('0x67')]=function(_0x4cde04,_0x476068,_0x4c3b79,_0x5acf9f,_0x495bf9,_0x3ae9ed,_0xaf27bb){var _0xd15c5b,_0x5b414f,_0xcd4af,_0x390e85;_0x3ae9ed[_0x4551('0x51')]=intUtil['stripTrailingSlash'](_0x3ae9ed[_0x4551('0x51')]);_0x3ae9ed[_0x4551('0x52')]=intUtil['stripTrailingSlash'](_0x3ae9ed[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')](_0x4551('0x68'),_0x3ae9ed[_0x4551('0x51')]);if(_0xaf27bb&&_0xaf27bb['recordingFormat']&&_0xaf27bb[_0x4551('0x69')]!==_0x4551('0x6a')){logger[_0x4551('0xd')]('[OUTBOUND]',_0x4551('0x6b'));_0x476068['recordingURL']=util[_0x4551('0x29')](_0x4551('0x6c'),_0x3ae9ed[_0x4551('0x52')],_0x476068[_0x4551('0x6d')],md5(_0x476068[_0x4551('0x6d')]));}return getConnection(_0x3ae9ed)['then'](function(_0x4e44a9){_0x390e85=_0x4e44a9;return getUser(_0x3ae9ed,_0x5acf9f[_0x4551('0xe')],_0x390e85);})[_0x4551('0x37')](function(_0x3197c8){_0xd15c5b=_0x3197c8;logger[_0x4551('0xd')](_0x4551('0x57'),_0xd15c5b['id']);return getEndUser(_0x3ae9ed,_0x476068[_0x4551('0x6e')],_0x476068['destcalleridnum'],_0x390e85);})[_0x4551('0x37')](function(_0x5a17d0){_0x5b414f=_0x5a17d0;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x5b414f['id']);return getTicket(_0x3ae9ed,_0xd15c5b,_0x5b414f,_0x4c3b79,_0x476068,_0x4c3b79[_0x4551('0x5b')],_0x390e85,_0x4551('0x6f'));})[_0x4551('0x37')](function(_0x1582dc){_0xcd4af=_0x1582dc;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0xcd4af['id']);return setRelationship(_0x390e85,_0xd15c5b,_0xcd4af,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x390e85,_0x5b414f,_0xcd4af,_0x4551('0x5f'));})[_0x4551('0x37')](function(){return getServerInfo(_0x390e85);})[_0x4551('0x37')](function(_0x45a56d){var _0x564ee7=parseInt(_0x45a56d[_0x4551('0x60')][_0x4551('0x61')](0x0));var _0x43e86c=util['format'](_0x4551('0x70'),_0x3ae9ed[_0x4551('0x51')],_0xcd4af['id']);if(_0x564ee7>0x6){_0x43e86c=util[_0x4551('0x29')](_0x4551('0x62'),_0x3ae9ed[_0x4551('0x51')],_0xcd4af['id']);}logger[_0x4551('0xd')](_0x4551('0x71'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4551('0x29')]('user:%s',_0x5acf9f[_0x4551('0xe')]),_0x4551('0x65'),{'uri':_0x43e86c});})[_0x4551('0x66')](function(_0x395b15){logger[_0x4551('0x72')]('[OUTBOUND]',JSON[_0x4551('0x21')](_0x395b15));});};exports['unmanaged']=function(_0x4efb6d,_0x1bdefb,_0x2d8a99,_0x5d5f68,_0x5695ba,_0x4cb92e){var _0x5a52bb,_0x3f239d,_0x45ba75,_0x53472d;_0x4cb92e['remoteUri']=intUtil[_0x4551('0x53')](_0x4cb92e[_0x4551('0x51')]);_0x4cb92e[_0x4551('0x52')]=intUtil['stripTrailingSlash'](_0x4cb92e[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')](_0x4551('0x68'),_0x4cb92e[_0x4551('0x51')]);if(_0x5695ba&&_0x5695ba[_0x4551('0x73')]){logger[_0x4551('0xd')]('['+_0x1bdefb[_0x4551('0x74')][_0x4551('0x75')]()+']',_0x4551('0x6b'));_0x1bdefb[_0x4551('0x56')]=util[_0x4551('0x29')](_0x4551('0x6c'),_0x4cb92e['serverUrl'],_0x1bdefb['uniqueid'],md5(_0x1bdefb[_0x4551('0x6d')]));}else{_0x1bdefb[_0x4551('0x56')]='';}return getConnection(_0x4cb92e)[_0x4551('0x37')](function(_0x392833){_0x53472d=_0x392833;if(!_['isNil'](_0x5d5f68)){return getUser(_0x4cb92e,_0x5d5f68['name'],_0x53472d);}else{return getUser(_0x4cb92e,null,_0x53472d);}})[_0x4551('0x37')](function(_0x47b00b){_0x5a52bb=_0x47b00b;logger[_0x4551('0xd')]('The\x20User\x20ID\x20is:',_0x5a52bb['id']);return getEndUser(_0x4cb92e,_0x1bdefb[_0x4551('0x58')],_0x1bdefb[_0x4551('0x59')],_0x53472d);})[_0x4551('0x37')](function(_0x3ce54e){_0x3f239d=_0x3ce54e;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x3f239d['id']);return getTicket(_0x4cb92e,_0x5a52bb,_0x3f239d,_0x2d8a99,_0x1bdefb,_0x2d8a99[_0x4551('0x5b')],_0x53472d,_0x4551('0x5c'));})[_0x4551('0x37')](function(_0x125731){_0x45ba75=_0x125731;logger[_0x4551('0xd')](_0x4551('0x76'));logger[_0x4551('0xd')](_0x4551('0x5d'),_0x45ba75['id']);return setRelationship(_0x53472d,_0x5a52bb,_0x45ba75,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x53472d,_0x3f239d,_0x45ba75,_0x4551('0x5f'));})['then'](function(){return getServerInfo(_0x53472d);})[_0x4551('0x66')](function(_0xcd8abf){logger[_0x4551('0x72')]('['+_0x1bdefb[_0x4551('0x74')][_0x4551('0x75')]()+']',JSON[_0x4551('0x21')](_0xcd8abf));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff