// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x89fb=['Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','length','name_value_list','resolve','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','Caller\x20-\x20%s','Enduser\x20created.','[HTTP]','merge','map','forEach','type','string','nameField','toLowerCase','content','toString','idField','custom_fields','variable','customField','customVariable','Variable','login','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','remoteUri','serverUrl','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','error','outbound','stripTrailingSlash','uri','recordingFormat','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Outbound','version','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','unmanaged','lastevent','toUpperCase','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','info','Creating\x20new\x20ticket...','getString','Subjects','assigned_user_id','created_by','description','date_start','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','Contacts','parent_name','name','direction','variableName','push','set_entry','JSON','stringify','Calls','format','get_server_info','isNil'];(function(_0x40e486,_0x2eac53){var _0x1c070f=function(_0x31a604){while(--_0x31a604){_0x40e486['push'](_0x40e486['shift']());}};_0x1c070f(++_0x2eac53);}(_0x89fb,0x14b));var _0xb89f=function(_0x344c31,_0x60d141){_0x344c31=_0x344c31-0x0;var _0x3da7b5=_0x89fb[_0x344c31];return _0x3da7b5;};'use strict';var _=require('lodash');var rp=require(_0xb89f('0x0'));var BPromise=require(_0xb89f('0x1'));var md5=require(_0xb89f('0x2'));var util=require(_0xb89f('0x3'));var Redis=require(_0xb89f('0x4'));var intUtil=require('./util');var config=require(_0xb89f('0x5'));var logger=require(_0xb89f('0x6'))(_0xb89f('0x7'));config[_0xb89f('0x8')]=_[_0xb89f('0x9')](config['redis'],{'host':_0xb89f('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb89f('0x8')]));var def={'method':'POST','json':!![]};function emit(_0x3c0105,_0x95385,_0x300c7c){io['to'](_0x3c0105)['emit'](_0x95385,_0x300c7c);}function getTicket(_0x18f75f,_0x2f1a11,_0x2f0c38,_0x7361c0,_0x36bbe0,_0x50bad7,_0x5e43da,_0x474a7c){logger[_0xb89f('0xb')](_0xb89f('0xc'));var _0x1d48a0=new Date();var _0xa948e3=[{'name':'name','value':intUtil[_0xb89f('0xd')](_0x7361c0[_0xb89f('0xe')],_0x36bbe0,'\x20')},{'name':_0xb89f('0xf'),'value':_0x2f1a11['id']},{'name':_0xb89f('0x10'),'value':_0x2f1a11['id']},{'name':_0xb89f('0x11'),'value':intUtil[_0xb89f('0xd')](_0x7361c0['Descriptions'],_0x36bbe0,'\x0a')},{'name':_0xb89f('0x12'),'value':_0x1d48a0[_0xb89f('0x13')]()[_0xb89f('0x14')](0x0,0x13)[_0xb89f('0x15')]('T','\x20')},{'name':_0xb89f('0x16'),'value':'0'},{'name':_0xb89f('0x17'),'value':'15'},{'name':_0xb89f('0x18'),'value':_0x2f0c38['id']},{'name':'parent_type','value':_0xb89f('0x19')},{'name':_0xb89f('0x1a'),'value':_0x2f0c38[_0xb89f('0x1b')]},{'name':_0xb89f('0x1c'),'value':_0x474a7c}];if(_0x50bad7['length']){_['forEach'](_0x50bad7,function(_0x77a882){if(_0x36bbe0[_0x77a882[_0xb89f('0x1d')]]){_0xa948e3[_0xb89f('0x1e')]({'name':_0x77a882['idField'],'value':_0x36bbe0[_0x77a882['variableName']]});}});}return request({'form':{'method':_0xb89f('0x1f'),'input_type':_0xb89f('0x20'),'response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x5e43da['id'],'module_name':_0xb89f('0x22'),'name_value_list':_0xa948e3})}});}function getAuth(_0x3c772d){return util[_0xb89f('0x23')]('Basic\x20%s',new Buffer(_0x3c772d['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0x5ee95f){return request({'form':{'method':_0xb89f('0x24'),'input_type':'JSON','response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x5ee95f['id']})}});}function getUser(_0x40f063,_0x1e5490,_0x19b881){if(!_[_0xb89f('0x25')](_0x1e5490)){logger['info'](_0xb89f('0x26'),_0x1e5490);return request({'form':{'method':_0xb89f('0x27'),'input_type':_0xb89f('0x20'),'response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x19b881['id'],'module_name':_0xb89f('0x28'),'query':util[_0xb89f('0x23')](_0xb89f('0x29'),_0x1e5490),'order_by':'','offset':'0','select_fields':['id','name',_0xb89f('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xb89f('0x2b')](function(_0x723479){if(_0x723479[_0xb89f('0x2c')][_0xb89f('0x2d')]){var _0x22195c=_['find'](_0x723479[_0xb89f('0x2c')],function(_0x22b15f){return _0x22b15f[_0xb89f('0x2e')][_0xb89f('0x2a')]['value']===_0x1e5490;});if(_0x22195c){logger['info']('Agent\x20found!');return BPromise[_0xb89f('0x2f')]({'id':_0x22195c[_0xb89f('0x2e')]['id'][_0xb89f('0x30')],'name':_0x22195c[_0xb89f('0x2e')][_0xb89f('0x1b')][_0xb89f('0x30')]});}}logger[_0xb89f('0xb')](_0xb89f('0x31'));return BPromise[_0xb89f('0x2f')]({'id':_0x19b881['name_value_list'][_0xb89f('0x32')][_0xb89f('0x30')],'name':_0x19b881['name_value_list'][_0xb89f('0x2a')][_0xb89f('0x30')]});});}else{logger[_0xb89f('0xb')](_0xb89f('0x33'));return BPromise['resolve']({'id':_0x19b881[_0xb89f('0x2e')][_0xb89f('0x32')][_0xb89f('0x30')],'name':_0x19b881[_0xb89f('0x2e')]['user_name'][_0xb89f('0x30')]});}}function getEndUser(_0x5e79a4,_0x19d655,_0x1cc704,_0x3909a8){logger['info'](_0xb89f('0x34'),_0x1cc704);return request({'form':{'method':_0xb89f('0x27'),'input_type':_0xb89f('0x20'),'response_type':'JSON','rest_data':JSON[_0xb89f('0x21')]({'session':_0x3909a8['id'],'module_name':_0xb89f('0x19'),'query':util[_0xb89f('0x23')](_0xb89f('0x35'),_0x1cc704),'order_by':'','offset':'0','select_fields':['id',_0xb89f('0x1b'),_0xb89f('0x36')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xb89f('0x2b')](function(_0x4d70d2){if(_0x4d70d2[_0xb89f('0x2c')][_0xb89f('0x2d')]){var _0x21c315=_[_0xb89f('0x37')](_0x4d70d2['entry_list'],function(_0xeee1a8){return _0xeee1a8['name_value_list'][_0xb89f('0x36')][_0xb89f('0x30')]===_0x1cc704;});if(_0x21c315){logger['info'](_0xb89f('0x38'));return BPromise[_0xb89f('0x2f')]({'id':_0x21c315[_0xb89f('0x2e')]['id'][_0xb89f('0x30')],'name':_0x21c315[_0xb89f('0x2e')]['name']['value'],'phone':_0x21c315[_0xb89f('0x2e')][_0xb89f('0x36')][_0xb89f('0x30')]});}}else{logger[_0xb89f('0xb')](_0xb89f('0x39'));return request({'form':{'method':_0xb89f('0x1f'),'input_type':'JSON','response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x3909a8['id'],'module_name':_0xb89f('0x19'),'name_value_list':[{'name':_0xb89f('0x3a'),'value':_0x19d655!=='<unknown>'?_0x19d655:util[_0xb89f('0x23')](_0xb89f('0x3b'),_0x1cc704)},{'name':_0xb89f('0x36'),'value':_0x1cc704}]})}})['then'](function(_0x43c478){logger[_0xb89f('0xb')](_0xb89f('0x3c'));return BPromise['resolve']({'id':_0x43c478['id'],'name':_0x43c478[_0xb89f('0x2c')][_0xb89f('0x3a')]['value'],'phone':_0x43c478['entry_list']['phone_home']['value']});});}});}function request(_0x8cf572){logger['debug'](_0xb89f('0x3d'),JSON[_0xb89f('0x21')](_0x8cf572));return rp(_[_0xb89f('0x3e')](def,_0x8cf572));}function getTags(_0x121ce4,_0x4f5fa7){var _0x2d6735=[];if(_0x121ce4&&_0x121ce4[_0xb89f('0x2d')]>0x0){_0x2d6735=_[_0xb89f('0x3f')](_0x121ce4,_0x4f5fa7);}return _0x2d6735;}function getCustomFields(_0x39debc,_0x229c41){var _0x325e57=[];var _0x278c2c={'custom_fields':[]};if(_0x39debc[_0xb89f('0x2d')]>0x0){_[_0xb89f('0x40')](_0x39debc,function(_0x448c6d){if(_0x448c6d[_0xb89f('0x41')]===_0xb89f('0x42')&&_0x448c6d[_0xb89f('0x43')]&&!_0x448c6d['customField']){_0x278c2c[_0x448c6d[_0xb89f('0x43')][_0xb89f('0x44')]()]=_0x448c6d[_0xb89f('0x45')][_0xb89f('0x46')]();}else if(_0x448c6d[_0xb89f('0x41')]===_0xb89f('0x42')&&_0x448c6d[_0xb89f('0x47')]&&_0x448c6d['customField']){_0x278c2c[_0xb89f('0x48')]['push']({'id':_0x448c6d[_0xb89f('0x47')],'value':_0x448c6d['content'][_0xb89f('0x46')]()});}else if(_0x448c6d[_0xb89f('0x41')]===_0xb89f('0x49')&&_0x448c6d['variableName']&&_0x448c6d[_0xb89f('0x47')]&&_0x448c6d[_0xb89f('0x4a')]){_0x229c41[_0x448c6d[_0xb89f('0x1d')]]&&_0x278c2c[_0xb89f('0x48')][_0xb89f('0x1e')]({'id':_0x448c6d['idField'],'value':_0x229c41[_0x448c6d[_0xb89f('0x1d')]][_0xb89f('0x46')]()});}else if(_0x448c6d['type']===_0xb89f('0x4b')&&_0x448c6d[_0xb89f('0x4c')]&&_0x448c6d[_0xb89f('0x4c')][_0xb89f('0x1b')]&&_0x448c6d[_0xb89f('0x47')]&&_0x448c6d[_0xb89f('0x4a')]){_0x229c41[_0x448c6d[_0xb89f('0x4c')][_0xb89f('0x1b')][_0xb89f('0x44')]()]&&_0x278c2c[_0xb89f('0x48')]['push']({'id':_0x448c6d['idField'],'value':_0x229c41[_0x448c6d[_0xb89f('0x4c')][_0xb89f('0x1b')][_0xb89f('0x44')]()][_0xb89f('0x46')]()});}});}return _0x278c2c;}function getConnection(_0x5dbaa2){return request({'method':'POST','form':{'method':_0xb89f('0x4d'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xb89f('0x21')]({'user_auth':{'user_name':_0x5dbaa2['username'],'password':_0x5dbaa2[_0xb89f('0x4e')],'encryption':_0xb89f('0x4f')},'application':_0xb89f('0x50')})}})[_0xb89f('0x2b')](function(_0x3cbd7f){var _0x5b9768=_0x3cbd7f;if(_0x5b9768['id']){def[_0xb89f('0x51')]=_0x5b9768['id'];return BPromise[_0xb89f('0x2f')](_0x5b9768);}else{throw new Error(util[_0xb89f('0x23')](_0xb89f('0x52'),_0x5dbaa2['id']));}});}function setRelationship(_0x55ac38,_0x15382d,_0x553299,_0x3cbe48){return request({'form':{'method':_0xb89f('0x53'),'input_type':_0xb89f('0x20'),'response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x55ac38['id'],'module_name':_0xb89f('0x22'),'module_id':_0x553299['id'],'link_field_name':_0x3cbe48,'related_ids':[_0x15382d['id']]})}});}exports[_0xb89f('0x54')]=function(_0x496c1d,_0x1f19bb,_0x1c527d,_0x5f5296,_0x33cbed,_0x1b730d){var _0x55712a,_0x76efc7,_0x33cede,_0x2ce1a0;_0x1b730d['remoteUri']=intUtil['stripTrailingSlash'](_0x1b730d[_0xb89f('0x55')]);_0x1b730d[_0xb89f('0x56')]=intUtil['stripTrailingSlash'](_0x1b730d[_0xb89f('0x56')]);def['uri']=util[_0xb89f('0x23')](_0xb89f('0x57'),_0x1b730d[_0xb89f('0x55')]);if(_0x33cbed&&_0x33cbed[_0xb89f('0x58')]){logger[_0xb89f('0xb')](_0xb89f('0x59'),'Recording\x20is\x20enabled!');_0x1f19bb[_0xb89f('0x5a')]=util[_0xb89f('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b730d[_0xb89f('0x56')],_0x1f19bb[_0xb89f('0x5b')],md5(_0x1f19bb['uniqueid']));}else{_0x1f19bb['recordingURL']='';}return getConnection(_0x1b730d)[_0xb89f('0x2b')](function(_0x1a0dbe){_0x2ce1a0=_0x1a0dbe;return getUser(_0x1b730d,_0x5f5296[_0xb89f('0x1b')],_0x2ce1a0);})['then'](function(_0x338530){_0x55712a=_0x338530;logger[_0xb89f('0xb')](_0xb89f('0x5c'),_0x55712a['id']);return getEndUser(_0x1b730d,_0x1f19bb[_0xb89f('0x5d')],_0x1f19bb[_0xb89f('0x5e')],_0x2ce1a0);})['then'](function(_0x5d8d92){_0x76efc7=_0x5d8d92;logger[_0xb89f('0xb')]('The\x20Enduser\x20ID\x20is:',_0x76efc7['id']);return getTicket(_0x1b730d,_0x55712a,_0x76efc7,_0x1c527d,_0x1f19bb,_0x1c527d[_0xb89f('0x5f')],_0x2ce1a0,'Inbound');})[_0xb89f('0x2b')](function(_0x25513b){_0x33cede=_0x25513b;logger[_0xb89f('0xb')](_0xb89f('0x60'));logger[_0xb89f('0xb')](_0xb89f('0x61'),_0x33cede['id']);return setRelationship(_0x2ce1a0,_0x55712a,_0x33cede,_0xb89f('0x62'));})['then'](function(){return setRelationship(_0x2ce1a0,_0x76efc7,_0x33cede,_0xb89f('0x63'));})[_0xb89f('0x2b')](function(){return getServerInfo(_0x2ce1a0);})['then'](function(_0xf7b639){var _0x8b3771=parseInt(_0xf7b639['version'][_0xb89f('0x64')](0x0));var _0x226f98=util[_0xb89f('0x23')](_0xb89f('0x65'),_0x1b730d['remoteUri'],_0x33cede['id']);if(_0x8b3771>0x6){_0x226f98=util[_0xb89f('0x23')](_0xb89f('0x66'),_0x1b730d[_0xb89f('0x55')],_0x33cede['id']);}logger[_0xb89f('0xb')](_0xb89f('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb89f('0x23')]('user:%s',_0x5f5296[_0xb89f('0x1b')]),_0xb89f('0x67'),{'uri':_0x226f98});})['catch'](function(_0x3ffa54){logger[_0xb89f('0x68')]('[QUEUE]',JSON[_0xb89f('0x21')](_0x3ffa54));});};exports[_0xb89f('0x69')]=function(_0x73c6ea,_0x5066b5,_0x2dc4b1,_0x2c489b,_0x40e01e,_0x5452b3,_0x3d25fa){var _0x4c7fff,_0x2e85d1,_0x22693e,_0x24a113;_0x5452b3[_0xb89f('0x55')]=intUtil[_0xb89f('0x6a')](_0x5452b3['remoteUri']);_0x5452b3[_0xb89f('0x56')]=intUtil[_0xb89f('0x6a')](_0x5452b3[_0xb89f('0x56')]);def[_0xb89f('0x6b')]=util['format'](_0xb89f('0x57'),_0x5452b3[_0xb89f('0x55')]);if(_0x3d25fa&&_0x3d25fa[_0xb89f('0x6c')]&&_0x3d25fa[_0xb89f('0x6c')]!=='none'){logger['info']('[OUTBOUND]',_0xb89f('0x6d'));_0x5066b5[_0xb89f('0x5a')]=util['format'](_0xb89f('0x6e'),_0x5452b3[_0xb89f('0x56')],_0x5066b5[_0xb89f('0x5b')],md5(_0x5066b5['uniqueid']));}return getConnection(_0x5452b3)[_0xb89f('0x2b')](function(_0x31e97c){_0x24a113=_0x31e97c;return getUser(_0x5452b3,_0x2c489b[_0xb89f('0x1b')],_0x24a113);})['then'](function(_0x264f95){_0x4c7fff=_0x264f95;logger[_0xb89f('0xb')]('The\x20User\x20ID\x20is:',_0x4c7fff['id']);return getEndUser(_0x5452b3,_0x5066b5[_0xb89f('0x6f')],_0x5066b5[_0xb89f('0x70')],_0x24a113);})[_0xb89f('0x2b')](function(_0x3a522d){_0x2e85d1=_0x3a522d;logger[_0xb89f('0xb')](_0xb89f('0x71'),_0x2e85d1['id']);return getTicket(_0x5452b3,_0x4c7fff,_0x2e85d1,_0x2dc4b1,_0x5066b5,_0x2dc4b1[_0xb89f('0x5f')],_0x24a113,_0xb89f('0x72'));})[_0xb89f('0x2b')](function(_0x489a73){_0x22693e=_0x489a73;logger[_0xb89f('0xb')]('Ticket\x20created!');logger[_0xb89f('0xb')](_0xb89f('0x61'),_0x22693e['id']);return setRelationship(_0x24a113,_0x4c7fff,_0x22693e,_0xb89f('0x62'));})[_0xb89f('0x2b')](function(){return setRelationship(_0x24a113,_0x2e85d1,_0x22693e,_0xb89f('0x63'));})[_0xb89f('0x2b')](function(){return getServerInfo(_0x24a113);})[_0xb89f('0x2b')](function(_0x32efbc){var _0x2fd976=parseInt(_0x32efbc[_0xb89f('0x73')][_0xb89f('0x64')](0x0));var _0x1c4a67=util[_0xb89f('0x23')](_0xb89f('0x65'),_0x5452b3['remoteUri'],_0x22693e['id']);if(_0x2fd976>0x6){_0x1c4a67=util['format'](_0xb89f('0x66'),_0x5452b3[_0xb89f('0x55')],_0x22693e['id']);}logger[_0xb89f('0xb')](_0xb89f('0x74'),_0xb89f('0x75'));emit(util[_0xb89f('0x23')](_0xb89f('0x76'),_0x2c489b[_0xb89f('0x1b')]),_0xb89f('0x67'),{'uri':_0x1c4a67});})[_0xb89f('0x77')](function(_0x167f57){logger[_0xb89f('0x68')](_0xb89f('0x74'),JSON[_0xb89f('0x21')](_0x167f57));});};exports[_0xb89f('0x78')]=function(_0x1a7060,_0x3ffd8f,_0x5b1f79,_0x3e765c,_0x2067cb,_0x113105){var _0x9b6790,_0x5a428f,_0x56f9ea,_0x461256;_0x113105[_0xb89f('0x55')]=intUtil['stripTrailingSlash'](_0x113105[_0xb89f('0x55')]);_0x113105[_0xb89f('0x56')]=intUtil[_0xb89f('0x6a')](_0x113105[_0xb89f('0x56')]);def[_0xb89f('0x6b')]=util[_0xb89f('0x23')]('%s/service/v4_1/rest.php',_0x113105[_0xb89f('0x55')]);if(_0x2067cb&&_0x2067cb[_0xb89f('0x58')]){logger[_0xb89f('0xb')]('['+_0x3ffd8f[_0xb89f('0x79')][_0xb89f('0x7a')]()+']','Recording\x20is\x20enabled!');_0x3ffd8f[_0xb89f('0x5a')]=util[_0xb89f('0x23')](_0xb89f('0x6e'),_0x113105[_0xb89f('0x56')],_0x3ffd8f['uniqueid'],md5(_0x3ffd8f[_0xb89f('0x5b')]));}else{_0x3ffd8f['recordingURL']='';}return getConnection(_0x113105)['then'](function(_0x40f430){_0x461256=_0x40f430;if(!_[_0xb89f('0x25')](_0x3e765c)){return getUser(_0x113105,_0x3e765c[_0xb89f('0x1b')],_0x461256);}else{return getUser(_0x113105,null,_0x461256);}})[_0xb89f('0x2b')](function(_0x405dfb){_0x9b6790=_0x405dfb;logger['info']('The\x20User\x20ID\x20is:',_0x9b6790['id']);return getEndUser(_0x113105,_0x3ffd8f[_0xb89f('0x5d')],_0x3ffd8f[_0xb89f('0x5e')],_0x461256);})[_0xb89f('0x2b')](function(_0xab5115){_0x5a428f=_0xab5115;logger[_0xb89f('0xb')](_0xb89f('0x71'),_0x5a428f['id']);return getTicket(_0x113105,_0x9b6790,_0x5a428f,_0x5b1f79,_0x3ffd8f,_0x5b1f79[_0xb89f('0x5f')],_0x461256,'Inbound');})[_0xb89f('0x2b')](function(_0x4e788f){_0x56f9ea=_0x4e788f;logger['info'](_0xb89f('0x60'));logger[_0xb89f('0xb')](_0xb89f('0x61'),_0x56f9ea['id']);return setRelationship(_0x461256,_0x9b6790,_0x56f9ea,_0xb89f('0x62'));})[_0xb89f('0x2b')](function(){return setRelationship(_0x461256,_0x5a428f,_0x56f9ea,_0xb89f('0x63'));})['then'](function(){return getServerInfo(_0x461256);})[_0xb89f('0x77')](function(_0x3fa87c){logger[_0xb89f('0x68')]('['+_0x3ffd8f['lastevent'][_0xb89f('0x7a')]()+']',JSON[_0xb89f('0x21')](_0x3fa87c));});};
\ No newline at end of file
+var _0x5514=['Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','<unknown>','Enduser\x20created.','debug','merge','map','type','nameField','customField','toLowerCase','string','custom_fields','content','variable','customVariable','Variable','POST','login','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','queue','remoteUri','serverUrl','stripTrailingSlash','uri','[QUEUE]','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','%s/service/v4_1/rest.php','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','destcalleridname','Outbound','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[OUTBOUND]','error','monitor_format','lastevent','toUpperCase','Ticket\x20created!','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','sugarcrm','socket.io-emitter','redis','emit','info','name','created_by','description','getString','Descriptions','date_start','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','direction','length','forEach','variableName','push','idField','JSON','stringify','Basic\x20%s','apiKey','toString','base64','Getting\x20agent\x20with\x20name','get_entry_list','Employees','format','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','entry_list','find','Agent\x20found!','resolve','name_value_list','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','user_name','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then'];(function(_0x899a00,_0x4847e3){var _0x599f0b=function(_0xfb2007){while(--_0xfb2007){_0x899a00['push'](_0x899a00['shift']());}};_0x599f0b(++_0x4847e3);}(_0x5514,0x1a4));var _0x4551=function(_0x29d915,_0x54a040){_0x29d915=_0x29d915-0x0;var _0x160f86=_0x5514[_0x29d915];return _0x160f86;};'use strict';var _=require(_0x4551('0x0'));var rp=require(_0x4551('0x1'));var BPromise=require(_0x4551('0x2'));var md5=require(_0x4551('0x3'));var util=require(_0x4551('0x4'));var Redis=require(_0x4551('0x5'));var intUtil=require(_0x4551('0x6'));var config=require(_0x4551('0x7'));var logger=require(_0x4551('0x8'))(_0x4551('0x9'));config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x4551('0xa'))(new Redis(config[_0x4551('0xb')]));var def={'method':'POST','json':!![]};function emit(_0x284028,_0x39bf25,_0x785477){io['to'](_0x284028)[_0x4551('0xc')](_0x39bf25,_0x785477);}function getTicket(_0xd76dfc,_0x56cfdf,_0x5e90a3,_0x17b547,_0x24301f,_0x29c091,_0x481f40,_0x476441){logger[_0x4551('0xd')]('Creating\x20new\x20ticket...');var _0xf333b8=new Date();var _0x443be1=[{'name':_0x4551('0xe'),'value':intUtil['getString'](_0x17b547['Subjects'],_0x24301f,'\x20')},{'name':'assigned_user_id','value':_0x56cfdf['id']},{'name':_0x4551('0xf'),'value':_0x56cfdf['id']},{'name':_0x4551('0x10'),'value':intUtil[_0x4551('0x11')](_0x17b547[_0x4551('0x12')],_0x24301f,'\x0a')},{'name':_0x4551('0x13'),'value':_0xf333b8['toISOString']()[_0x4551('0x14')](0x0,0x13)[_0x4551('0x15')]('T','\x20')},{'name':_0x4551('0x16'),'value':'0'},{'name':_0x4551('0x17'),'value':'15'},{'name':_0x4551('0x18'),'value':_0x5e90a3['id']},{'name':_0x4551('0x19'),'value':'Contacts'},{'name':'parent_name','value':_0x5e90a3['name']},{'name':_0x4551('0x1a'),'value':_0x476441}];if(_0x29c091[_0x4551('0x1b')]){_[_0x4551('0x1c')](_0x29c091,function(_0x1d6e35){if(_0x24301f[_0x1d6e35[_0x4551('0x1d')]]){_0x443be1[_0x4551('0x1e')]({'name':_0x1d6e35[_0x4551('0x1f')],'value':_0x24301f[_0x1d6e35[_0x4551('0x1d')]]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x481f40['id'],'module_name':'Calls','name_value_list':_0x443be1})}});}function getAuth(_0xca40f7){return util['format'](_0x4551('0x22'),new Buffer(_0xca40f7[_0x4551('0x23')]+':X')[_0x4551('0x24')](_0x4551('0x25')));}function getServerInfo(_0x46de18){return request({'form':{'method':'get_server_info','input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON['stringify']({'session':_0x46de18['id']})}});}function getUser(_0x1d3050,_0x1685f6,_0x47fcd8){if(!_['isNil'](_0x1685f6)){logger[_0x4551('0xd')](_0x4551('0x26'),_0x1685f6);return request({'form':{'method':_0x4551('0x27'),'input_type':_0x4551('0x20'),'response_type':'JSON','rest_data':JSON[_0x4551('0x21')]({'session':_0x47fcd8['id'],'module_name':_0x4551('0x28'),'query':util[_0x4551('0x29')](_0x4551('0x2a'),_0x1685f6),'order_by':'','offset':'0','select_fields':['id',_0x4551('0xe'),'user_name'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x1985b1){if(_0x1985b1[_0x4551('0x2b')][_0x4551('0x1b')]){var _0xf39221=_[_0x4551('0x2c')](_0x1985b1[_0x4551('0x2b')],function(_0x9541ff){return _0x9541ff['name_value_list']['user_name']['value']===_0x1685f6;});if(_0xf39221){logger[_0x4551('0xd')](_0x4551('0x2d'));return BPromise[_0x4551('0x2e')]({'id':_0xf39221[_0x4551('0x2f')]['id'][_0x4551('0x30')],'name':_0xf39221['name_value_list']['name']['value']});}}logger[_0x4551('0xd')](_0x4551('0x31'));return BPromise[_0x4551('0x2e')]({'id':_0x47fcd8[_0x4551('0x2f')][_0x4551('0x32')][_0x4551('0x30')],'name':_0x47fcd8['name_value_list']['user_name']['value']});});}else{logger['info']('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4551('0x2e')]({'id':_0x47fcd8['name_value_list']['user_id'][_0x4551('0x30')],'name':_0x47fcd8[_0x4551('0x2f')][_0x4551('0x33')][_0x4551('0x30')]});}}function getEndUser(_0x1a74b8,_0x949c03,_0x384304,_0x1fab2b){logger[_0x4551('0xd')]('Searching\x20enduser\x20with\x20phone',_0x384304);return request({'form':{'method':_0x4551('0x27'),'input_type':_0x4551('0x20'),'response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x1fab2b['id'],'module_name':_0x4551('0x34'),'query':util[_0x4551('0x29')](_0x4551('0x35'),_0x384304),'order_by':'','offset':'0','select_fields':['id',_0x4551('0xe'),_0x4551('0x36')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x4551('0x37')](function(_0x3551fd){if(_0x3551fd[_0x4551('0x2b')]['length']){var _0x1da85c=_['find'](_0x3551fd[_0x4551('0x2b')],function(_0xe3f4e2){return _0xe3f4e2[_0x4551('0x2f')][_0x4551('0x36')]['value']===_0x384304;});if(_0x1da85c){logger[_0x4551('0xd')](_0x4551('0x38'));return BPromise[_0x4551('0x2e')]({'id':_0x1da85c[_0x4551('0x2f')]['id'][_0x4551('0x30')],'name':_0x1da85c['name_value_list']['name'][_0x4551('0x30')],'phone':_0x1da85c['name_value_list'][_0x4551('0x36')][_0x4551('0x30')]});}}else{logger[_0x4551('0xd')](_0x4551('0x39'));return request({'form':{'method':_0x4551('0x3a'),'input_type':_0x4551('0x20'),'response_type':'JSON','rest_data':JSON[_0x4551('0x21')]({'session':_0x1fab2b['id'],'module_name':_0x4551('0x34'),'name_value_list':[{'name':_0x4551('0x3b'),'value':_0x949c03!==_0x4551('0x3c')?_0x949c03:util[_0x4551('0x29')]('Caller\x20-\x20%s',_0x384304)},{'name':_0x4551('0x36'),'value':_0x384304}]})}})[_0x4551('0x37')](function(_0x6aa41c){logger['info'](_0x4551('0x3d'));return BPromise[_0x4551('0x2e')]({'id':_0x6aa41c['id'],'name':_0x6aa41c[_0x4551('0x2b')][_0x4551('0x3b')]['value'],'phone':_0x6aa41c[_0x4551('0x2b')][_0x4551('0x36')][_0x4551('0x30')]});});}});}function request(_0x372b54){logger[_0x4551('0x3e')]('[HTTP]',JSON[_0x4551('0x21')](_0x372b54));return rp(_[_0x4551('0x3f')](def,_0x372b54));}function getTags(_0x54390a,_0x14fd8a){var _0x2a596e=[];if(_0x54390a&&_0x54390a[_0x4551('0x1b')]>0x0){_0x2a596e=_[_0x4551('0x40')](_0x54390a,_0x14fd8a);}return _0x2a596e;}function getCustomFields(_0xe5cbbf,_0x1ee2af){var _0x59c33d=[];var _0x3142b7={'custom_fields':[]};if(_0xe5cbbf[_0x4551('0x1b')]>0x0){_[_0x4551('0x1c')](_0xe5cbbf,function(_0x17f0c9){if(_0x17f0c9[_0x4551('0x41')]==='string'&&_0x17f0c9[_0x4551('0x42')]&&!_0x17f0c9[_0x4551('0x43')]){_0x3142b7[_0x17f0c9[_0x4551('0x42')][_0x4551('0x44')]()]=_0x17f0c9['content'][_0x4551('0x24')]();}else if(_0x17f0c9['type']===_0x4551('0x45')&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9[_0x4551('0x43')]){_0x3142b7[_0x4551('0x46')][_0x4551('0x1e')]({'id':_0x17f0c9[_0x4551('0x1f')],'value':_0x17f0c9[_0x4551('0x47')][_0x4551('0x24')]()});}else if(_0x17f0c9[_0x4551('0x41')]===_0x4551('0x48')&&_0x17f0c9[_0x4551('0x1d')]&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9[_0x4551('0x43')]){_0x1ee2af[_0x17f0c9[_0x4551('0x1d')]]&&_0x3142b7[_0x4551('0x46')]['push']({'id':_0x17f0c9['idField'],'value':_0x1ee2af[_0x17f0c9['variableName']][_0x4551('0x24')]()});}else if(_0x17f0c9[_0x4551('0x41')]===_0x4551('0x49')&&_0x17f0c9[_0x4551('0x4a')]&&_0x17f0c9['Variable'][_0x4551('0xe')]&&_0x17f0c9[_0x4551('0x1f')]&&_0x17f0c9['customField']){_0x1ee2af[_0x17f0c9[_0x4551('0x4a')][_0x4551('0xe')]['toLowerCase']()]&&_0x3142b7['custom_fields'][_0x4551('0x1e')]({'id':_0x17f0c9[_0x4551('0x1f')],'value':_0x1ee2af[_0x17f0c9[_0x4551('0x4a')][_0x4551('0xe')]['toLowerCase']()][_0x4551('0x24')]()});}});}return _0x3142b7;}function getConnection(_0x52d13e){return request({'method':_0x4551('0x4b'),'form':{'method':_0x4551('0x4c'),'input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'user_auth':{'user_name':_0x52d13e['username'],'password':_0x52d13e['password'],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})[_0x4551('0x37')](function(_0x22a283){var _0x56a740=_0x22a283;if(_0x56a740['id']){def['sessionID']=_0x56a740['id'];return BPromise['resolve'](_0x56a740);}else{throw new Error(util[_0x4551('0x29')](_0x4551('0x4d'),_0x52d13e['id']));}});}function setRelationship(_0x195712,_0x1d2317,_0x1e2f88,_0x267e32){return request({'form':{'method':_0x4551('0x4e'),'input_type':'JSON','response_type':_0x4551('0x20'),'rest_data':JSON[_0x4551('0x21')]({'session':_0x195712['id'],'module_name':_0x4551('0x4f'),'module_id':_0x1e2f88['id'],'link_field_name':_0x267e32,'related_ids':[_0x1d2317['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x4551('0x50')]=function(_0x1b8e70,_0x1418a1,_0x467738,_0x294a50,_0x1bcdbd,_0x5e556c){var _0x4789a1,_0x24af41,_0x246aef,_0x572516;_0x5e556c[_0x4551('0x51')]=intUtil['stripTrailingSlash'](_0x5e556c['remoteUri']);_0x5e556c[_0x4551('0x52')]=intUtil[_0x4551('0x53')](_0x5e556c[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')]('%s/service/v4_1/rest.php',_0x5e556c[_0x4551('0x51')]);if(_0x1bcdbd&&_0x1bcdbd['monitor_format']){logger['info'](_0x4551('0x55'),'Recording\x20is\x20enabled!');_0x1418a1[_0x4551('0x56')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5e556c[_0x4551('0x52')],_0x1418a1['uniqueid'],md5(_0x1418a1['uniqueid']));}else{_0x1418a1['recordingURL']='';}return getConnection(_0x5e556c)['then'](function(_0x40cd0f){_0x572516=_0x40cd0f;return getUser(_0x5e556c,_0x294a50[_0x4551('0xe')],_0x572516);})[_0x4551('0x37')](function(_0x4f98d3){_0x4789a1=_0x4f98d3;logger[_0x4551('0xd')](_0x4551('0x57'),_0x4789a1['id']);return getEndUser(_0x5e556c,_0x1418a1[_0x4551('0x58')],_0x1418a1[_0x4551('0x59')],_0x572516);})[_0x4551('0x37')](function(_0x4e086f){_0x24af41=_0x4e086f;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x24af41['id']);return getTicket(_0x5e556c,_0x4789a1,_0x24af41,_0x467738,_0x1418a1,_0x467738[_0x4551('0x5b')],_0x572516,_0x4551('0x5c'));})[_0x4551('0x37')](function(_0x5caecb){_0x246aef=_0x5caecb;logger['info']('Ticket\x20created!');logger['info'](_0x4551('0x5d'),_0x246aef['id']);return setRelationship(_0x572516,_0x4789a1,_0x246aef,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x572516,_0x24af41,_0x246aef,_0x4551('0x5f'));})['then'](function(){return getServerInfo(_0x572516);})[_0x4551('0x37')](function(_0x3c80e9){var _0x41294b=parseInt(_0x3c80e9[_0x4551('0x60')][_0x4551('0x61')](0x0));var _0x4638cb=util[_0x4551('0x29')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x5e556c['remoteUri'],_0x246aef['id']);if(_0x41294b>0x6){_0x4638cb=util[_0x4551('0x29')](_0x4551('0x62'),_0x5e556c[_0x4551('0x51')],_0x246aef['id']);}logger[_0x4551('0xd')](_0x4551('0x55'),_0x4551('0x63'));emit(util[_0x4551('0x29')](_0x4551('0x64'),_0x294a50[_0x4551('0xe')]),_0x4551('0x65'),{'uri':_0x4638cb});})[_0x4551('0x66')](function(_0x291f77){logger['error']('[QUEUE]',JSON['stringify'](_0x291f77));});};exports[_0x4551('0x67')]=function(_0x4cde04,_0x476068,_0x4c3b79,_0x5acf9f,_0x495bf9,_0x3ae9ed,_0xaf27bb){var _0xd15c5b,_0x5b414f,_0xcd4af,_0x390e85;_0x3ae9ed[_0x4551('0x51')]=intUtil['stripTrailingSlash'](_0x3ae9ed[_0x4551('0x51')]);_0x3ae9ed[_0x4551('0x52')]=intUtil['stripTrailingSlash'](_0x3ae9ed[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')](_0x4551('0x68'),_0x3ae9ed[_0x4551('0x51')]);if(_0xaf27bb&&_0xaf27bb['recordingFormat']&&_0xaf27bb[_0x4551('0x69')]!==_0x4551('0x6a')){logger[_0x4551('0xd')]('[OUTBOUND]',_0x4551('0x6b'));_0x476068['recordingURL']=util[_0x4551('0x29')](_0x4551('0x6c'),_0x3ae9ed[_0x4551('0x52')],_0x476068[_0x4551('0x6d')],md5(_0x476068[_0x4551('0x6d')]));}return getConnection(_0x3ae9ed)['then'](function(_0x4e44a9){_0x390e85=_0x4e44a9;return getUser(_0x3ae9ed,_0x5acf9f[_0x4551('0xe')],_0x390e85);})[_0x4551('0x37')](function(_0x3197c8){_0xd15c5b=_0x3197c8;logger[_0x4551('0xd')](_0x4551('0x57'),_0xd15c5b['id']);return getEndUser(_0x3ae9ed,_0x476068[_0x4551('0x6e')],_0x476068['destcalleridnum'],_0x390e85);})[_0x4551('0x37')](function(_0x5a17d0){_0x5b414f=_0x5a17d0;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x5b414f['id']);return getTicket(_0x3ae9ed,_0xd15c5b,_0x5b414f,_0x4c3b79,_0x476068,_0x4c3b79[_0x4551('0x5b')],_0x390e85,_0x4551('0x6f'));})[_0x4551('0x37')](function(_0x1582dc){_0xcd4af=_0x1582dc;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0xcd4af['id']);return setRelationship(_0x390e85,_0xd15c5b,_0xcd4af,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x390e85,_0x5b414f,_0xcd4af,_0x4551('0x5f'));})[_0x4551('0x37')](function(){return getServerInfo(_0x390e85);})[_0x4551('0x37')](function(_0x45a56d){var _0x564ee7=parseInt(_0x45a56d[_0x4551('0x60')][_0x4551('0x61')](0x0));var _0x43e86c=util['format'](_0x4551('0x70'),_0x3ae9ed[_0x4551('0x51')],_0xcd4af['id']);if(_0x564ee7>0x6){_0x43e86c=util[_0x4551('0x29')](_0x4551('0x62'),_0x3ae9ed[_0x4551('0x51')],_0xcd4af['id']);}logger[_0x4551('0xd')](_0x4551('0x71'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4551('0x29')]('user:%s',_0x5acf9f[_0x4551('0xe')]),_0x4551('0x65'),{'uri':_0x43e86c});})[_0x4551('0x66')](function(_0x395b15){logger[_0x4551('0x72')]('[OUTBOUND]',JSON[_0x4551('0x21')](_0x395b15));});};exports['unmanaged']=function(_0x4efb6d,_0x1bdefb,_0x2d8a99,_0x5d5f68,_0x5695ba,_0x4cb92e){var _0x5a52bb,_0x3f239d,_0x45ba75,_0x53472d;_0x4cb92e['remoteUri']=intUtil[_0x4551('0x53')](_0x4cb92e[_0x4551('0x51')]);_0x4cb92e[_0x4551('0x52')]=intUtil['stripTrailingSlash'](_0x4cb92e[_0x4551('0x52')]);def[_0x4551('0x54')]=util[_0x4551('0x29')](_0x4551('0x68'),_0x4cb92e[_0x4551('0x51')]);if(_0x5695ba&&_0x5695ba[_0x4551('0x73')]){logger[_0x4551('0xd')]('['+_0x1bdefb[_0x4551('0x74')][_0x4551('0x75')]()+']',_0x4551('0x6b'));_0x1bdefb[_0x4551('0x56')]=util[_0x4551('0x29')](_0x4551('0x6c'),_0x4cb92e['serverUrl'],_0x1bdefb['uniqueid'],md5(_0x1bdefb[_0x4551('0x6d')]));}else{_0x1bdefb[_0x4551('0x56')]='';}return getConnection(_0x4cb92e)[_0x4551('0x37')](function(_0x392833){_0x53472d=_0x392833;if(!_['isNil'](_0x5d5f68)){return getUser(_0x4cb92e,_0x5d5f68['name'],_0x53472d);}else{return getUser(_0x4cb92e,null,_0x53472d);}})[_0x4551('0x37')](function(_0x47b00b){_0x5a52bb=_0x47b00b;logger[_0x4551('0xd')]('The\x20User\x20ID\x20is:',_0x5a52bb['id']);return getEndUser(_0x4cb92e,_0x1bdefb[_0x4551('0x58')],_0x1bdefb[_0x4551('0x59')],_0x53472d);})[_0x4551('0x37')](function(_0x3ce54e){_0x3f239d=_0x3ce54e;logger[_0x4551('0xd')](_0x4551('0x5a'),_0x3f239d['id']);return getTicket(_0x4cb92e,_0x5a52bb,_0x3f239d,_0x2d8a99,_0x1bdefb,_0x2d8a99[_0x4551('0x5b')],_0x53472d,_0x4551('0x5c'));})[_0x4551('0x37')](function(_0x125731){_0x45ba75=_0x125731;logger[_0x4551('0xd')](_0x4551('0x76'));logger[_0x4551('0xd')](_0x4551('0x5d'),_0x45ba75['id']);return setRelationship(_0x53472d,_0x5a52bb,_0x45ba75,_0x4551('0x5e'));})[_0x4551('0x37')](function(){return setRelationship(_0x53472d,_0x3f239d,_0x45ba75,_0x4551('0x5f'));})['then'](function(){return getServerInfo(_0x53472d);})[_0x4551('0x66')](function(_0xcd8abf){logger[_0x4551('0x72')]('['+_0x1bdefb[_0x4551('0x74')][_0x4551('0x75')]()+']',JSON[_0x4551('0x21')](_0xcd8abf));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff