// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x89fb=['Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','length','name_value_list','resolve','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','Caller\x20-\x20%s','Enduser\x20created.','[HTTP]','merge','map','forEach','type','string','nameField','toLowerCase','content','toString','idField','custom_fields','variable','customField','customVariable','Variable','login','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','remoteUri','serverUrl','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','error','outbound','stripTrailingSlash','uri','recordingFormat','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Outbound','version','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','unmanaged','lastevent','toUpperCase','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','info','Creating\x20new\x20ticket...','getString','Subjects','assigned_user_id','created_by','description','date_start','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','Contacts','parent_name','name','direction','variableName','push','set_entry','JSON','stringify','Calls','format','get_server_info','isNil'];(function(_0x40e486,_0x2eac53){var _0x1c070f=function(_0x31a604){while(--_0x31a604){_0x40e486['push'](_0x40e486['shift']());}};_0x1c070f(++_0x2eac53);}(_0x89fb,0x14b));var _0xb89f=function(_0x344c31,_0x60d141){_0x344c31=_0x344c31-0x0;var _0x3da7b5=_0x89fb[_0x344c31];return _0x3da7b5;};'use strict';var _=require('lodash');var rp=require(_0xb89f('0x0'));var BPromise=require(_0xb89f('0x1'));var md5=require(_0xb89f('0x2'));var util=require(_0xb89f('0x3'));var Redis=require(_0xb89f('0x4'));var intUtil=require('./util');var config=require(_0xb89f('0x5'));var logger=require(_0xb89f('0x6'))(_0xb89f('0x7'));config[_0xb89f('0x8')]=_[_0xb89f('0x9')](config['redis'],{'host':_0xb89f('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb89f('0x8')]));var def={'method':'POST','json':!![]};function emit(_0x3c0105,_0x95385,_0x300c7c){io['to'](_0x3c0105)['emit'](_0x95385,_0x300c7c);}function getTicket(_0x18f75f,_0x2f1a11,_0x2f0c38,_0x7361c0,_0x36bbe0,_0x50bad7,_0x5e43da,_0x474a7c){logger[_0xb89f('0xb')](_0xb89f('0xc'));var _0x1d48a0=new Date();var _0xa948e3=[{'name':'name','value':intUtil[_0xb89f('0xd')](_0x7361c0[_0xb89f('0xe')],_0x36bbe0,'\x20')},{'name':_0xb89f('0xf'),'value':_0x2f1a11['id']},{'name':_0xb89f('0x10'),'value':_0x2f1a11['id']},{'name':_0xb89f('0x11'),'value':intUtil[_0xb89f('0xd')](_0x7361c0['Descriptions'],_0x36bbe0,'\x0a')},{'name':_0xb89f('0x12'),'value':_0x1d48a0[_0xb89f('0x13')]()[_0xb89f('0x14')](0x0,0x13)[_0xb89f('0x15')]('T','\x20')},{'name':_0xb89f('0x16'),'value':'0'},{'name':_0xb89f('0x17'),'value':'15'},{'name':_0xb89f('0x18'),'value':_0x2f0c38['id']},{'name':'parent_type','value':_0xb89f('0x19')},{'name':_0xb89f('0x1a'),'value':_0x2f0c38[_0xb89f('0x1b')]},{'name':_0xb89f('0x1c'),'value':_0x474a7c}];if(_0x50bad7['length']){_['forEach'](_0x50bad7,function(_0x77a882){if(_0x36bbe0[_0x77a882[_0xb89f('0x1d')]]){_0xa948e3[_0xb89f('0x1e')]({'name':_0x77a882['idField'],'value':_0x36bbe0[_0x77a882['variableName']]});}});}return request({'form':{'method':_0xb89f('0x1f'),'input_type':_0xb89f('0x20'),'response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x5e43da['id'],'module_name':_0xb89f('0x22'),'name_value_list':_0xa948e3})}});}function getAuth(_0x3c772d){return util[_0xb89f('0x23')]('Basic\x20%s',new Buffer(_0x3c772d['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0x5ee95f){return request({'form':{'method':_0xb89f('0x24'),'input_type':'JSON','response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x5ee95f['id']})}});}function getUser(_0x40f063,_0x1e5490,_0x19b881){if(!_[_0xb89f('0x25')](_0x1e5490)){logger['info'](_0xb89f('0x26'),_0x1e5490);return request({'form':{'method':_0xb89f('0x27'),'input_type':_0xb89f('0x20'),'response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x19b881['id'],'module_name':_0xb89f('0x28'),'query':util[_0xb89f('0x23')](_0xb89f('0x29'),_0x1e5490),'order_by':'','offset':'0','select_fields':['id','name',_0xb89f('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xb89f('0x2b')](function(_0x723479){if(_0x723479[_0xb89f('0x2c')][_0xb89f('0x2d')]){var _0x22195c=_['find'](_0x723479[_0xb89f('0x2c')],function(_0x22b15f){return _0x22b15f[_0xb89f('0x2e')][_0xb89f('0x2a')]['value']===_0x1e5490;});if(_0x22195c){logger['info']('Agent\x20found!');return BPromise[_0xb89f('0x2f')]({'id':_0x22195c[_0xb89f('0x2e')]['id'][_0xb89f('0x30')],'name':_0x22195c[_0xb89f('0x2e')][_0xb89f('0x1b')][_0xb89f('0x30')]});}}logger[_0xb89f('0xb')](_0xb89f('0x31'));return BPromise[_0xb89f('0x2f')]({'id':_0x19b881['name_value_list'][_0xb89f('0x32')][_0xb89f('0x30')],'name':_0x19b881['name_value_list'][_0xb89f('0x2a')][_0xb89f('0x30')]});});}else{logger[_0xb89f('0xb')](_0xb89f('0x33'));return BPromise['resolve']({'id':_0x19b881[_0xb89f('0x2e')][_0xb89f('0x32')][_0xb89f('0x30')],'name':_0x19b881[_0xb89f('0x2e')]['user_name'][_0xb89f('0x30')]});}}function getEndUser(_0x5e79a4,_0x19d655,_0x1cc704,_0x3909a8){logger['info'](_0xb89f('0x34'),_0x1cc704);return request({'form':{'method':_0xb89f('0x27'),'input_type':_0xb89f('0x20'),'response_type':'JSON','rest_data':JSON[_0xb89f('0x21')]({'session':_0x3909a8['id'],'module_name':_0xb89f('0x19'),'query':util[_0xb89f('0x23')](_0xb89f('0x35'),_0x1cc704),'order_by':'','offset':'0','select_fields':['id',_0xb89f('0x1b'),_0xb89f('0x36')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xb89f('0x2b')](function(_0x4d70d2){if(_0x4d70d2[_0xb89f('0x2c')][_0xb89f('0x2d')]){var _0x21c315=_[_0xb89f('0x37')](_0x4d70d2['entry_list'],function(_0xeee1a8){return _0xeee1a8['name_value_list'][_0xb89f('0x36')][_0xb89f('0x30')]===_0x1cc704;});if(_0x21c315){logger['info'](_0xb89f('0x38'));return BPromise[_0xb89f('0x2f')]({'id':_0x21c315[_0xb89f('0x2e')]['id'][_0xb89f('0x30')],'name':_0x21c315[_0xb89f('0x2e')]['name']['value'],'phone':_0x21c315[_0xb89f('0x2e')][_0xb89f('0x36')][_0xb89f('0x30')]});}}else{logger[_0xb89f('0xb')](_0xb89f('0x39'));return request({'form':{'method':_0xb89f('0x1f'),'input_type':'JSON','response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x3909a8['id'],'module_name':_0xb89f('0x19'),'name_value_list':[{'name':_0xb89f('0x3a'),'value':_0x19d655!=='<unknown>'?_0x19d655:util[_0xb89f('0x23')](_0xb89f('0x3b'),_0x1cc704)},{'name':_0xb89f('0x36'),'value':_0x1cc704}]})}})['then'](function(_0x43c478){logger[_0xb89f('0xb')](_0xb89f('0x3c'));return BPromise['resolve']({'id':_0x43c478['id'],'name':_0x43c478[_0xb89f('0x2c')][_0xb89f('0x3a')]['value'],'phone':_0x43c478['entry_list']['phone_home']['value']});});}});}function request(_0x8cf572){logger['debug'](_0xb89f('0x3d'),JSON[_0xb89f('0x21')](_0x8cf572));return rp(_[_0xb89f('0x3e')](def,_0x8cf572));}function getTags(_0x121ce4,_0x4f5fa7){var _0x2d6735=[];if(_0x121ce4&&_0x121ce4[_0xb89f('0x2d')]>0x0){_0x2d6735=_[_0xb89f('0x3f')](_0x121ce4,_0x4f5fa7);}return _0x2d6735;}function getCustomFields(_0x39debc,_0x229c41){var _0x325e57=[];var _0x278c2c={'custom_fields':[]};if(_0x39debc[_0xb89f('0x2d')]>0x0){_[_0xb89f('0x40')](_0x39debc,function(_0x448c6d){if(_0x448c6d[_0xb89f('0x41')]===_0xb89f('0x42')&&_0x448c6d[_0xb89f('0x43')]&&!_0x448c6d['customField']){_0x278c2c[_0x448c6d[_0xb89f('0x43')][_0xb89f('0x44')]()]=_0x448c6d[_0xb89f('0x45')][_0xb89f('0x46')]();}else if(_0x448c6d[_0xb89f('0x41')]===_0xb89f('0x42')&&_0x448c6d[_0xb89f('0x47')]&&_0x448c6d['customField']){_0x278c2c[_0xb89f('0x48')]['push']({'id':_0x448c6d[_0xb89f('0x47')],'value':_0x448c6d['content'][_0xb89f('0x46')]()});}else if(_0x448c6d[_0xb89f('0x41')]===_0xb89f('0x49')&&_0x448c6d['variableName']&&_0x448c6d[_0xb89f('0x47')]&&_0x448c6d[_0xb89f('0x4a')]){_0x229c41[_0x448c6d[_0xb89f('0x1d')]]&&_0x278c2c[_0xb89f('0x48')][_0xb89f('0x1e')]({'id':_0x448c6d['idField'],'value':_0x229c41[_0x448c6d[_0xb89f('0x1d')]][_0xb89f('0x46')]()});}else if(_0x448c6d['type']===_0xb89f('0x4b')&&_0x448c6d[_0xb89f('0x4c')]&&_0x448c6d[_0xb89f('0x4c')][_0xb89f('0x1b')]&&_0x448c6d[_0xb89f('0x47')]&&_0x448c6d[_0xb89f('0x4a')]){_0x229c41[_0x448c6d[_0xb89f('0x4c')][_0xb89f('0x1b')][_0xb89f('0x44')]()]&&_0x278c2c[_0xb89f('0x48')]['push']({'id':_0x448c6d['idField'],'value':_0x229c41[_0x448c6d[_0xb89f('0x4c')][_0xb89f('0x1b')][_0xb89f('0x44')]()][_0xb89f('0x46')]()});}});}return _0x278c2c;}function getConnection(_0x5dbaa2){return request({'method':'POST','form':{'method':_0xb89f('0x4d'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xb89f('0x21')]({'user_auth':{'user_name':_0x5dbaa2['username'],'password':_0x5dbaa2[_0xb89f('0x4e')],'encryption':_0xb89f('0x4f')},'application':_0xb89f('0x50')})}})[_0xb89f('0x2b')](function(_0x3cbd7f){var _0x5b9768=_0x3cbd7f;if(_0x5b9768['id']){def[_0xb89f('0x51')]=_0x5b9768['id'];return BPromise[_0xb89f('0x2f')](_0x5b9768);}else{throw new Error(util[_0xb89f('0x23')](_0xb89f('0x52'),_0x5dbaa2['id']));}});}function setRelationship(_0x55ac38,_0x15382d,_0x553299,_0x3cbe48){return request({'form':{'method':_0xb89f('0x53'),'input_type':_0xb89f('0x20'),'response_type':_0xb89f('0x20'),'rest_data':JSON[_0xb89f('0x21')]({'session':_0x55ac38['id'],'module_name':_0xb89f('0x22'),'module_id':_0x553299['id'],'link_field_name':_0x3cbe48,'related_ids':[_0x15382d['id']]})}});}exports[_0xb89f('0x54')]=function(_0x496c1d,_0x1f19bb,_0x1c527d,_0x5f5296,_0x33cbed,_0x1b730d){var _0x55712a,_0x76efc7,_0x33cede,_0x2ce1a0;_0x1b730d['remoteUri']=intUtil['stripTrailingSlash'](_0x1b730d[_0xb89f('0x55')]);_0x1b730d[_0xb89f('0x56')]=intUtil['stripTrailingSlash'](_0x1b730d[_0xb89f('0x56')]);def['uri']=util[_0xb89f('0x23')](_0xb89f('0x57'),_0x1b730d[_0xb89f('0x55')]);if(_0x33cbed&&_0x33cbed[_0xb89f('0x58')]){logger[_0xb89f('0xb')](_0xb89f('0x59'),'Recording\x20is\x20enabled!');_0x1f19bb[_0xb89f('0x5a')]=util[_0xb89f('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b730d[_0xb89f('0x56')],_0x1f19bb[_0xb89f('0x5b')],md5(_0x1f19bb['uniqueid']));}else{_0x1f19bb['recordingURL']='';}return getConnection(_0x1b730d)[_0xb89f('0x2b')](function(_0x1a0dbe){_0x2ce1a0=_0x1a0dbe;return getUser(_0x1b730d,_0x5f5296[_0xb89f('0x1b')],_0x2ce1a0);})['then'](function(_0x338530){_0x55712a=_0x338530;logger[_0xb89f('0xb')](_0xb89f('0x5c'),_0x55712a['id']);return getEndUser(_0x1b730d,_0x1f19bb[_0xb89f('0x5d')],_0x1f19bb[_0xb89f('0x5e')],_0x2ce1a0);})['then'](function(_0x5d8d92){_0x76efc7=_0x5d8d92;logger[_0xb89f('0xb')]('The\x20Enduser\x20ID\x20is:',_0x76efc7['id']);return getTicket(_0x1b730d,_0x55712a,_0x76efc7,_0x1c527d,_0x1f19bb,_0x1c527d[_0xb89f('0x5f')],_0x2ce1a0,'Inbound');})[_0xb89f('0x2b')](function(_0x25513b){_0x33cede=_0x25513b;logger[_0xb89f('0xb')](_0xb89f('0x60'));logger[_0xb89f('0xb')](_0xb89f('0x61'),_0x33cede['id']);return setRelationship(_0x2ce1a0,_0x55712a,_0x33cede,_0xb89f('0x62'));})['then'](function(){return setRelationship(_0x2ce1a0,_0x76efc7,_0x33cede,_0xb89f('0x63'));})[_0xb89f('0x2b')](function(){return getServerInfo(_0x2ce1a0);})['then'](function(_0xf7b639){var _0x8b3771=parseInt(_0xf7b639['version'][_0xb89f('0x64')](0x0));var _0x226f98=util[_0xb89f('0x23')](_0xb89f('0x65'),_0x1b730d['remoteUri'],_0x33cede['id']);if(_0x8b3771>0x6){_0x226f98=util[_0xb89f('0x23')](_0xb89f('0x66'),_0x1b730d[_0xb89f('0x55')],_0x33cede['id']);}logger[_0xb89f('0xb')](_0xb89f('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb89f('0x23')]('user:%s',_0x5f5296[_0xb89f('0x1b')]),_0xb89f('0x67'),{'uri':_0x226f98});})['catch'](function(_0x3ffa54){logger[_0xb89f('0x68')]('[QUEUE]',JSON[_0xb89f('0x21')](_0x3ffa54));});};exports[_0xb89f('0x69')]=function(_0x73c6ea,_0x5066b5,_0x2dc4b1,_0x2c489b,_0x40e01e,_0x5452b3,_0x3d25fa){var _0x4c7fff,_0x2e85d1,_0x22693e,_0x24a113;_0x5452b3[_0xb89f('0x55')]=intUtil[_0xb89f('0x6a')](_0x5452b3['remoteUri']);_0x5452b3[_0xb89f('0x56')]=intUtil[_0xb89f('0x6a')](_0x5452b3[_0xb89f('0x56')]);def[_0xb89f('0x6b')]=util['format'](_0xb89f('0x57'),_0x5452b3[_0xb89f('0x55')]);if(_0x3d25fa&&_0x3d25fa[_0xb89f('0x6c')]&&_0x3d25fa[_0xb89f('0x6c')]!=='none'){logger['info']('[OUTBOUND]',_0xb89f('0x6d'));_0x5066b5[_0xb89f('0x5a')]=util['format'](_0xb89f('0x6e'),_0x5452b3[_0xb89f('0x56')],_0x5066b5[_0xb89f('0x5b')],md5(_0x5066b5['uniqueid']));}return getConnection(_0x5452b3)[_0xb89f('0x2b')](function(_0x31e97c){_0x24a113=_0x31e97c;return getUser(_0x5452b3,_0x2c489b[_0xb89f('0x1b')],_0x24a113);})['then'](function(_0x264f95){_0x4c7fff=_0x264f95;logger[_0xb89f('0xb')]('The\x20User\x20ID\x20is:',_0x4c7fff['id']);return getEndUser(_0x5452b3,_0x5066b5[_0xb89f('0x6f')],_0x5066b5[_0xb89f('0x70')],_0x24a113);})[_0xb89f('0x2b')](function(_0x3a522d){_0x2e85d1=_0x3a522d;logger[_0xb89f('0xb')](_0xb89f('0x71'),_0x2e85d1['id']);return getTicket(_0x5452b3,_0x4c7fff,_0x2e85d1,_0x2dc4b1,_0x5066b5,_0x2dc4b1[_0xb89f('0x5f')],_0x24a113,_0xb89f('0x72'));})[_0xb89f('0x2b')](function(_0x489a73){_0x22693e=_0x489a73;logger[_0xb89f('0xb')]('Ticket\x20created!');logger[_0xb89f('0xb')](_0xb89f('0x61'),_0x22693e['id']);return setRelationship(_0x24a113,_0x4c7fff,_0x22693e,_0xb89f('0x62'));})[_0xb89f('0x2b')](function(){return setRelationship(_0x24a113,_0x2e85d1,_0x22693e,_0xb89f('0x63'));})[_0xb89f('0x2b')](function(){return getServerInfo(_0x24a113);})[_0xb89f('0x2b')](function(_0x32efbc){var _0x2fd976=parseInt(_0x32efbc[_0xb89f('0x73')][_0xb89f('0x64')](0x0));var _0x1c4a67=util[_0xb89f('0x23')](_0xb89f('0x65'),_0x5452b3['remoteUri'],_0x22693e['id']);if(_0x2fd976>0x6){_0x1c4a67=util['format'](_0xb89f('0x66'),_0x5452b3[_0xb89f('0x55')],_0x22693e['id']);}logger[_0xb89f('0xb')](_0xb89f('0x74'),_0xb89f('0x75'));emit(util[_0xb89f('0x23')](_0xb89f('0x76'),_0x2c489b[_0xb89f('0x1b')]),_0xb89f('0x67'),{'uri':_0x1c4a67});})[_0xb89f('0x77')](function(_0x167f57){logger[_0xb89f('0x68')](_0xb89f('0x74'),JSON[_0xb89f('0x21')](_0x167f57));});};exports[_0xb89f('0x78')]=function(_0x1a7060,_0x3ffd8f,_0x5b1f79,_0x3e765c,_0x2067cb,_0x113105){var _0x9b6790,_0x5a428f,_0x56f9ea,_0x461256;_0x113105[_0xb89f('0x55')]=intUtil['stripTrailingSlash'](_0x113105[_0xb89f('0x55')]);_0x113105[_0xb89f('0x56')]=intUtil[_0xb89f('0x6a')](_0x113105[_0xb89f('0x56')]);def[_0xb89f('0x6b')]=util[_0xb89f('0x23')]('%s/service/v4_1/rest.php',_0x113105[_0xb89f('0x55')]);if(_0x2067cb&&_0x2067cb[_0xb89f('0x58')]){logger[_0xb89f('0xb')]('['+_0x3ffd8f[_0xb89f('0x79')][_0xb89f('0x7a')]()+']','Recording\x20is\x20enabled!');_0x3ffd8f[_0xb89f('0x5a')]=util[_0xb89f('0x23')](_0xb89f('0x6e'),_0x113105[_0xb89f('0x56')],_0x3ffd8f['uniqueid'],md5(_0x3ffd8f[_0xb89f('0x5b')]));}else{_0x3ffd8f['recordingURL']='';}return getConnection(_0x113105)['then'](function(_0x40f430){_0x461256=_0x40f430;if(!_[_0xb89f('0x25')](_0x3e765c)){return getUser(_0x113105,_0x3e765c[_0xb89f('0x1b')],_0x461256);}else{return getUser(_0x113105,null,_0x461256);}})[_0xb89f('0x2b')](function(_0x405dfb){_0x9b6790=_0x405dfb;logger['info']('The\x20User\x20ID\x20is:',_0x9b6790['id']);return getEndUser(_0x113105,_0x3ffd8f[_0xb89f('0x5d')],_0x3ffd8f[_0xb89f('0x5e')],_0x461256);})[_0xb89f('0x2b')](function(_0xab5115){_0x5a428f=_0xab5115;logger[_0xb89f('0xb')](_0xb89f('0x71'),_0x5a428f['id']);return getTicket(_0x113105,_0x9b6790,_0x5a428f,_0x5b1f79,_0x3ffd8f,_0x5b1f79[_0xb89f('0x5f')],_0x461256,'Inbound');})[_0xb89f('0x2b')](function(_0x4e788f){_0x56f9ea=_0x4e788f;logger['info'](_0xb89f('0x60'));logger[_0xb89f('0xb')](_0xb89f('0x61'),_0x56f9ea['id']);return setRelationship(_0x461256,_0x9b6790,_0x56f9ea,_0xb89f('0x62'));})[_0xb89f('0x2b')](function(){return setRelationship(_0x461256,_0x5a428f,_0x56f9ea,_0xb89f('0x63'));})['then'](function(){return getServerInfo(_0x461256);})[_0xb89f('0x77')](function(_0x3fa87c){logger[_0xb89f('0x68')]('['+_0x3ffd8f['lastevent'][_0xb89f('0x7a')]()+']',JSON[_0xb89f('0x21')](_0x3fa87c));});};
\ No newline at end of file
+var _0x8889=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','POST','info','Creating\x20new\x20ticket...','name','getString','Subjects','assigned_user_id','description','Descriptions','date_start','toISOString','slice','replace','duration_minutes','parent_id','parent_type','Contacts','parent_name','direction','length','forEach','variableName','push','idField','JSON','Calls','format','Basic\x20%s','get_server_info','stringify','get_entry_list','Employees','user_name','then','entry_list','find','name_value_list','resolve','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','first_name','debug','[HTTP]','merge','type','string','nameField','customField','toLowerCase','content','toString','custom_fields','customVariable','Variable','password','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','queue','remoteUri','serverUrl','stripTrailingSlash','%s/service/v4_1/rest.php','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','uri','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','contacts','version','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','isNil','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','error','lodash','request-promise','bluebird'];(function(_0xd5177e,_0x267b51){var _0x2da29c=function(_0x549131){while(--_0x549131){_0xd5177e['push'](_0xd5177e['shift']());}};_0x2da29c(++_0x267b51);}(_0x8889,0x1d9));var _0x9888=function(_0x5b1242,_0x2e5cb5){_0x5b1242=_0x5b1242-0x0;var _0x322220=_0x8889[_0x5b1242];return _0x322220;};'use strict';var _=require(_0x9888('0x0'));var rp=require(_0x9888('0x1'));var BPromise=require(_0x9888('0x2'));var md5=require(_0x9888('0x3'));var util=require(_0x9888('0x4'));var Redis=require(_0x9888('0x5'));var intUtil=require(_0x9888('0x6'));var config=require(_0x9888('0x7'));var logger=require(_0x9888('0x8'))('sugarcrm');config['redis']=_[_0x9888('0x9')](config[_0x9888('0xa')],{'host':_0x9888('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9888('0xa')]));var def={'method':_0x9888('0xc'),'json':!![]};function emit(_0x5b8047,_0x25b2f9,_0x1449b2){io['to'](_0x5b8047)['emit'](_0x25b2f9,_0x1449b2);}function getTicket(_0x4a3937,_0x39cfca,_0x246253,_0x1f70f6,_0x55c39b,_0x2e5312,_0x452ffe,_0x44afb9){logger[_0x9888('0xd')](_0x9888('0xe'));var _0x3c5054=new Date();var _0x2d7811=[{'name':_0x9888('0xf'),'value':intUtil[_0x9888('0x10')](_0x1f70f6[_0x9888('0x11')],_0x55c39b,'\x20')},{'name':_0x9888('0x12'),'value':_0x39cfca['id']},{'name':'created_by','value':_0x39cfca['id']},{'name':_0x9888('0x13'),'value':intUtil[_0x9888('0x10')](_0x1f70f6[_0x9888('0x14')],_0x55c39b,'\x0a')},{'name':_0x9888('0x15'),'value':_0x3c5054[_0x9888('0x16')]()[_0x9888('0x17')](0x0,0x13)[_0x9888('0x18')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x9888('0x19'),'value':'15'},{'name':_0x9888('0x1a'),'value':_0x246253['id']},{'name':_0x9888('0x1b'),'value':_0x9888('0x1c')},{'name':_0x9888('0x1d'),'value':_0x246253[_0x9888('0xf')]},{'name':_0x9888('0x1e'),'value':_0x44afb9}];if(_0x2e5312[_0x9888('0x1f')]){_[_0x9888('0x20')](_0x2e5312,function(_0x4de2b0){if(_0x55c39b[_0x4de2b0[_0x9888('0x21')]]){_0x2d7811[_0x9888('0x22')]({'name':_0x4de2b0[_0x9888('0x23')],'value':_0x55c39b[_0x4de2b0['variableName']]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x9888('0x24'),'rest_data':JSON['stringify']({'session':_0x452ffe['id'],'module_name':_0x9888('0x25'),'name_value_list':_0x2d7811})}});}function getAuth(_0x2210f8){return util[_0x9888('0x26')](_0x9888('0x27'),new Buffer(_0x2210f8['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0x1d770b){return request({'form':{'method':_0x9888('0x28'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x1d770b['id']})}});}function getUser(_0x465878,_0x4a6957,_0x470932){if(!_['isNil'](_0x4a6957)){logger[_0x9888('0xd')]('Getting\x20agent\x20with\x20name',_0x4a6957);return request({'form':{'method':_0x9888('0x2a'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON['stringify']({'session':_0x470932['id'],'module_name':_0x9888('0x2b'),'query':util[_0x9888('0x26')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x4a6957),'order_by':'','offset':'0','select_fields':['id',_0x9888('0xf'),_0x9888('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x9888('0x2d')](function(_0x105e5b){if(_0x105e5b[_0x9888('0x2e')][_0x9888('0x1f')]){var _0x21ef5f=_[_0x9888('0x2f')](_0x105e5b[_0x9888('0x2e')],function(_0x407bfb){return _0x407bfb[_0x9888('0x30')][_0x9888('0x2c')]['value']===_0x4a6957;});if(_0x21ef5f){logger[_0x9888('0xd')]('Agent\x20found!');return BPromise[_0x9888('0x31')]({'id':_0x21ef5f[_0x9888('0x30')]['id']['value'],'name':_0x21ef5f[_0x9888('0x30')]['name'][_0x9888('0x32')]});}}logger[_0x9888('0xd')](_0x9888('0x33'));return BPromise[_0x9888('0x31')]({'id':_0x470932[_0x9888('0x30')]['user_id']['value'],'name':_0x470932['name_value_list']['user_name'][_0x9888('0x32')]});});}else{logger[_0x9888('0xd')](_0x9888('0x34'));return BPromise[_0x9888('0x31')]({'id':_0x470932[_0x9888('0x30')][_0x9888('0x35')][_0x9888('0x32')],'name':_0x470932[_0x9888('0x30')][_0x9888('0x2c')][_0x9888('0x32')]});}}function getEndUser(_0x425f90,_0x3e76ea,_0x8ba800,_0x30d1dd){logger[_0x9888('0xd')](_0x9888('0x36'),_0x8ba800);return request({'form':{'method':_0x9888('0x2a'),'input_type':'JSON','response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x30d1dd['id'],'module_name':_0x9888('0x1c'),'query':util[_0x9888('0x26')](_0x9888('0x37'),_0x8ba800),'order_by':'','offset':'0','select_fields':['id',_0x9888('0xf'),_0x9888('0x38')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x836251){if(_0x836251[_0x9888('0x2e')][_0x9888('0x1f')]){var _0x4ac3e8=_[_0x9888('0x2f')](_0x836251['entry_list'],function(_0x5b2596){return _0x5b2596['name_value_list'][_0x9888('0x38')][_0x9888('0x32')]===_0x8ba800;});if(_0x4ac3e8){logger[_0x9888('0xd')](_0x9888('0x39'));return BPromise[_0x9888('0x31')]({'id':_0x4ac3e8[_0x9888('0x30')]['id'][_0x9888('0x32')],'name':_0x4ac3e8[_0x9888('0x30')][_0x9888('0xf')][_0x9888('0x32')],'phone':_0x4ac3e8[_0x9888('0x30')][_0x9888('0x38')]['value']});}}else{logger[_0x9888('0xd')](_0x9888('0x3a'));return request({'form':{'method':_0x9888('0x3b'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x30d1dd['id'],'module_name':_0x9888('0x1c'),'name_value_list':[{'name':'first_name','value':_0x3e76ea!==_0x9888('0x3c')?_0x3e76ea:util[_0x9888('0x26')](_0x9888('0x3d'),_0x8ba800)},{'name':_0x9888('0x38'),'value':_0x8ba800}]})}})[_0x9888('0x2d')](function(_0x5c3f5d){logger['info'](_0x9888('0x3e'));return BPromise[_0x9888('0x31')]({'id':_0x5c3f5d['id'],'name':_0x5c3f5d['entry_list'][_0x9888('0x3f')][_0x9888('0x32')],'phone':_0x5c3f5d[_0x9888('0x2e')][_0x9888('0x38')][_0x9888('0x32')]});});}});}function request(_0x4fa50e){logger[_0x9888('0x40')](_0x9888('0x41'),JSON['stringify'](_0x4fa50e));return rp(_[_0x9888('0x42')](def,_0x4fa50e));}function getTags(_0x16ff86,_0x22792c){var _0x1a2a42=[];if(_0x16ff86&&_0x16ff86[_0x9888('0x1f')]>0x0){_0x1a2a42=_['map'](_0x16ff86,_0x22792c);}return _0x1a2a42;}function getCustomFields(_0xfecd70,_0x5dd749){var _0x87a138=[];var _0x2e57fb={'custom_fields':[]};if(_0xfecd70[_0x9888('0x1f')]>0x0){_[_0x9888('0x20')](_0xfecd70,function(_0x1656ea){if(_0x1656ea[_0x9888('0x43')]===_0x9888('0x44')&&_0x1656ea[_0x9888('0x45')]&&!_0x1656ea[_0x9888('0x46')]){_0x2e57fb[_0x1656ea[_0x9888('0x45')][_0x9888('0x47')]()]=_0x1656ea[_0x9888('0x48')][_0x9888('0x49')]();}else if(_0x1656ea['type']===_0x9888('0x44')&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x2e57fb[_0x9888('0x4a')][_0x9888('0x22')]({'id':_0x1656ea[_0x9888('0x23')],'value':_0x1656ea[_0x9888('0x48')][_0x9888('0x49')]()});}else if(_0x1656ea[_0x9888('0x43')]==='variable'&&_0x1656ea[_0x9888('0x21')]&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x5dd749[_0x1656ea['variableName']]&&_0x2e57fb['custom_fields']['push']({'id':_0x1656ea['idField'],'value':_0x5dd749[_0x1656ea['variableName']]['toString']()});}else if(_0x1656ea['type']===_0x9888('0x4b')&&_0x1656ea[_0x9888('0x4c')]&&_0x1656ea[_0x9888('0x4c')]['name']&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x5dd749[_0x1656ea[_0x9888('0x4c')][_0x9888('0xf')][_0x9888('0x47')]()]&&_0x2e57fb['custom_fields']['push']({'id':_0x1656ea[_0x9888('0x23')],'value':_0x5dd749[_0x1656ea[_0x9888('0x4c')]['name'][_0x9888('0x47')]()]['toString']()});}});}return _0x2e57fb;}function getConnection(_0x2b969f){return request({'method':_0x9888('0xc'),'form':{'method':'login','input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'user_auth':{'user_name':_0x2b969f['username'],'password':_0x2b969f[_0x9888('0x4d')],'encryption':'PLAIN'},'application':_0x9888('0x4e')})}})[_0x9888('0x2d')](function(_0x364644){var _0x5d765d=_0x364644;if(_0x5d765d['id']){def[_0x9888('0x4f')]=_0x5d765d['id'];return BPromise['resolve'](_0x5d765d);}else{throw new Error(util['format'](_0x9888('0x50'),_0x2b969f['id']));}});}function setRelationship(_0x39c6ae,_0x1d5e33,_0x2275df,_0x6aa8b5){return request({'form':{'method':'set_relationship','input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x39c6ae['id'],'module_name':_0x9888('0x25'),'module_id':_0x2275df['id'],'link_field_name':_0x6aa8b5,'related_ids':[_0x1d5e33['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x9888('0x51')]=function(_0x278768,_0xf5d5f1,_0x4c67ae,_0x566423,_0x369356,_0x2785a2){var _0x566c7f,_0x135e35,_0x3a9f3e,_0x5b9b3a;_0x2785a2[_0x9888('0x52')]=intUtil['stripTrailingSlash'](_0x2785a2['remoteUri']);_0x2785a2[_0x9888('0x53')]=intUtil[_0x9888('0x54')](_0x2785a2[_0x9888('0x53')]);def['uri']=util['format'](_0x9888('0x55'),_0x2785a2['remoteUri']);if(_0x369356&&_0x369356['monitor_format']){logger['info'](_0x9888('0x56'),_0x9888('0x57'));_0xf5d5f1[_0x9888('0x58')]=util[_0x9888('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2785a2[_0x9888('0x53')],_0xf5d5f1[_0x9888('0x59')],md5(_0xf5d5f1[_0x9888('0x59')]));}else{_0xf5d5f1[_0x9888('0x58')]='';}return getConnection(_0x2785a2)[_0x9888('0x2d')](function(_0x3f640d){_0x5b9b3a=_0x3f640d;return getUser(_0x2785a2,_0x566423['name'],_0x5b9b3a);})[_0x9888('0x2d')](function(_0x235458){_0x566c7f=_0x235458;logger[_0x9888('0xd')](_0x9888('0x5a'),_0x566c7f['id']);return getEndUser(_0x2785a2,_0xf5d5f1[_0x9888('0x5b')],_0xf5d5f1[_0x9888('0x5c')],_0x5b9b3a);})[_0x9888('0x2d')](function(_0x3835ca){_0x135e35=_0x3835ca;logger[_0x9888('0xd')]('The\x20Enduser\x20ID\x20is:',_0x135e35['id']);return getTicket(_0x2785a2,_0x566c7f,_0x135e35,_0x4c67ae,_0xf5d5f1,_0x4c67ae[_0x9888('0x5d')],_0x5b9b3a,_0x9888('0x5e'));})[_0x9888('0x2d')](function(_0x32f31d){_0x3a9f3e=_0x32f31d;logger[_0x9888('0xd')]('Ticket\x20created!');logger['info'](_0x9888('0x5f'),_0x3a9f3e['id']);return setRelationship(_0x5b9b3a,_0x566c7f,_0x3a9f3e,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x5b9b3a,_0x135e35,_0x3a9f3e,'contacts');})[_0x9888('0x2d')](function(){return getServerInfo(_0x5b9b3a);})[_0x9888('0x2d')](function(_0x3344e9){var _0x5f11b3=parseInt(_0x3344e9['version'][_0x9888('0x61')](0x0));var _0x4bbee2=util['format'](_0x9888('0x62'),_0x2785a2[_0x9888('0x52')],_0x3a9f3e['id']);if(_0x5f11b3>0x6){_0x4bbee2=util[_0x9888('0x26')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x2785a2[_0x9888('0x52')],_0x3a9f3e['id']);}logger['info'](_0x9888('0x56'),_0x9888('0x63'));emit(util[_0x9888('0x26')](_0x9888('0x64'),_0x566423[_0x9888('0xf')]),'trigger:browser:url',{'uri':_0x4bbee2});})['catch'](function(_0x4ae0f6){logger['error'](_0x9888('0x56'),JSON['stringify'](_0x4ae0f6));});};exports[_0x9888('0x65')]=function(_0x595c2f,_0x19ec83,_0x36b048,_0x1623dd,_0x2207ef,_0x4b0267,_0x2658e0){var _0xd6500c,_0x2b532b,_0x4f48b9,_0x5e7bb8;_0x4b0267[_0x9888('0x52')]=intUtil[_0x9888('0x54')](_0x4b0267['remoteUri']);_0x4b0267[_0x9888('0x53')]=intUtil[_0x9888('0x54')](_0x4b0267[_0x9888('0x53')]);def[_0x9888('0x66')]=util[_0x9888('0x26')](_0x9888('0x55'),_0x4b0267['remoteUri']);if(_0x2658e0&&_0x2658e0[_0x9888('0x67')]&&_0x2658e0['recordingFormat']!=='none'){logger[_0x9888('0xd')](_0x9888('0x68'),_0x9888('0x57'));_0x19ec83[_0x9888('0x58')]=util[_0x9888('0x26')](_0x9888('0x69'),_0x4b0267[_0x9888('0x53')],_0x19ec83[_0x9888('0x59')],md5(_0x19ec83[_0x9888('0x59')]));}return getConnection(_0x4b0267)[_0x9888('0x2d')](function(_0x456780){_0x5e7bb8=_0x456780;return getUser(_0x4b0267,_0x1623dd[_0x9888('0xf')],_0x5e7bb8);})[_0x9888('0x2d')](function(_0x44cb70){_0xd6500c=_0x44cb70;logger[_0x9888('0xd')](_0x9888('0x5a'),_0xd6500c['id']);return getEndUser(_0x4b0267,_0x19ec83[_0x9888('0x6a')],_0x19ec83['destcalleridnum'],_0x5e7bb8);})[_0x9888('0x2d')](function(_0x562d88){_0x2b532b=_0x562d88;logger[_0x9888('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2b532b['id']);return getTicket(_0x4b0267,_0xd6500c,_0x2b532b,_0x36b048,_0x19ec83,_0x36b048[_0x9888('0x5d')],_0x5e7bb8,'Outbound');})[_0x9888('0x2d')](function(_0x355bea){_0x4f48b9=_0x355bea;logger[_0x9888('0xd')]('Ticket\x20created!');logger[_0x9888('0xd')](_0x9888('0x5f'),_0x4f48b9['id']);return setRelationship(_0x5e7bb8,_0xd6500c,_0x4f48b9,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x5e7bb8,_0x2b532b,_0x4f48b9,_0x9888('0x6b'));})[_0x9888('0x2d')](function(){return getServerInfo(_0x5e7bb8);})[_0x9888('0x2d')](function(_0x2b383c){var _0x3c6d0c=parseInt(_0x2b383c[_0x9888('0x6c')]['charAt'](0x0));var _0x1cb8f8=util[_0x9888('0x26')](_0x9888('0x62'),_0x4b0267['remoteUri'],_0x4f48b9['id']);if(_0x3c6d0c>0x6){_0x1cb8f8=util[_0x9888('0x26')](_0x9888('0x6d'),_0x4b0267[_0x9888('0x52')],_0x4f48b9['id']);}logger[_0x9888('0xd')](_0x9888('0x68'),_0x9888('0x63'));emit(util[_0x9888('0x26')](_0x9888('0x64'),_0x1623dd[_0x9888('0xf')]),_0x9888('0x6e'),{'uri':_0x1cb8f8});})[_0x9888('0x6f')](function(_0xa87bc8){logger['error'](_0x9888('0x68'),JSON[_0x9888('0x29')](_0xa87bc8));});};exports[_0x9888('0x70')]=function(_0x1efb93,_0xeb4184,_0x2d640b,_0x49c931,_0x29c88a,_0x2bd171){var _0x4ac826,_0x709970,_0x345c9a,_0x189900;_0x2bd171[_0x9888('0x52')]=intUtil['stripTrailingSlash'](_0x2bd171[_0x9888('0x52')]);_0x2bd171['serverUrl']=intUtil[_0x9888('0x54')](_0x2bd171[_0x9888('0x53')]);def[_0x9888('0x66')]=util[_0x9888('0x26')]('%s/service/v4_1/rest.php',_0x2bd171[_0x9888('0x52')]);if(_0x29c88a&&_0x29c88a['monitor_format']){logger[_0x9888('0xd')]('['+_0xeb4184[_0x9888('0x71')][_0x9888('0x72')]()+']',_0x9888('0x57'));_0xeb4184['recordingURL']=util[_0x9888('0x26')](_0x9888('0x69'),_0x2bd171['serverUrl'],_0xeb4184['uniqueid'],md5(_0xeb4184[_0x9888('0x59')]));}else{_0xeb4184[_0x9888('0x58')]='';}return getConnection(_0x2bd171)[_0x9888('0x2d')](function(_0x505ad6){_0x189900=_0x505ad6;if(!_[_0x9888('0x73')](_0x49c931)){return getUser(_0x2bd171,_0x49c931['name'],_0x189900);}else{return getUser(_0x2bd171,null,_0x189900);}})['then'](function(_0x4922b3){_0x4ac826=_0x4922b3;logger['info'](_0x9888('0x5a'),_0x4ac826['id']);return getEndUser(_0x2bd171,_0xeb4184[_0x9888('0x5b')],_0xeb4184[_0x9888('0x5c')],_0x189900);})['then'](function(_0x167e5b){_0x709970=_0x167e5b;logger['info'](_0x9888('0x74'),_0x709970['id']);return getTicket(_0x2bd171,_0x4ac826,_0x709970,_0x2d640b,_0xeb4184,_0x2d640b['Fields'],_0x189900,_0x9888('0x5e'));})['then'](function(_0x55b834){_0x345c9a=_0x55b834;logger[_0x9888('0xd')](_0x9888('0x75'));logger[_0x9888('0xd')](_0x9888('0x5f'),_0x345c9a['id']);return setRelationship(_0x189900,_0x4ac826,_0x345c9a,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x189900,_0x709970,_0x345c9a,_0x9888('0x6b'));})[_0x9888('0x2d')](function(){return getServerInfo(_0x189900);})[_0x9888('0x6f')](function(_0x731cdd){logger[_0x9888('0x76')]('['+_0xeb4184['lastevent']['toUpperCase']()+']',JSON['stringify'](_0x731cdd));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff