// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc210=['set_entry','JSON','stringify','Calls','format','Basic\x20%s','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','entry_list','find','name_value_list','value','resolve','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','Caller\x20-\x20%s','then','Enduser\x20created.','debug','[HTTP]','merge','map','string','nameField','customField','content','type','customVariable','Variable','toLowerCase','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','remoteUri','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','error','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','Outbound','user:%s','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','Inbound','Ticket\x20created!','lodash','request-promise','md5','util','ioredis','./util','sugarcrm','redis','defaults','localhost','socket.io-emitter','POST','emit','info','name','getString','Subjects','assigned_user_id','created_by','description','Descriptions','date_start','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','Contacts','parent_name','direction','length','forEach','variableName','push','idField'];(function(_0x3cdfed,_0x1dfdad){var _0x107f66=function(_0x545fe8){while(--_0x545fe8){_0x3cdfed['push'](_0x3cdfed['shift']());}};_0x107f66(++_0x1dfdad);}(_0xc210,0x155));var _0x0c21=function(_0x467cb1,_0x1fca21){_0x467cb1=_0x467cb1-0x0;var _0x584cd1=_0xc210[_0x467cb1];return _0x584cd1;};'use strict';var _=require(_0x0c21('0x0'));var rp=require(_0x0c21('0x1'));var BPromise=require('bluebird');var md5=require(_0x0c21('0x2'));var util=require(_0x0c21('0x3'));var Redis=require(_0x0c21('0x4'));var intUtil=require(_0x0c21('0x5'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x0c21('0x6'));config[_0x0c21('0x7')]=_[_0x0c21('0x8')](config[_0x0c21('0x7')],{'host':_0x0c21('0x9'),'port':0x18eb});var io=require(_0x0c21('0xa'))(new Redis(config['redis']));var def={'method':_0x0c21('0xb'),'json':!![]};function emit(_0x667b0e,_0x4c7b8a,_0x3ba7e1){io['to'](_0x667b0e)[_0x0c21('0xc')](_0x4c7b8a,_0x3ba7e1);}function getTicket(_0x24d306,_0x61303e,_0xc46967,_0x3dd658,_0xa61697,_0x94715d,_0x4ab845,_0x13f356){logger[_0x0c21('0xd')]('Creating\x20new\x20ticket...');var _0x531b56=new Date();var _0x510217=[{'name':_0x0c21('0xe'),'value':intUtil[_0x0c21('0xf')](_0x3dd658[_0x0c21('0x10')],_0xa61697,'\x20')},{'name':_0x0c21('0x11'),'value':_0x61303e['id']},{'name':_0x0c21('0x12'),'value':_0x61303e['id']},{'name':_0x0c21('0x13'),'value':intUtil['getString'](_0x3dd658[_0x0c21('0x14')],_0xa61697,'\x0a')},{'name':_0x0c21('0x15'),'value':_0x531b56[_0x0c21('0x16')]()[_0x0c21('0x17')](0x0,0x13)[_0x0c21('0x18')]('T','\x20')},{'name':_0x0c21('0x19'),'value':'0'},{'name':_0x0c21('0x1a'),'value':'15'},{'name':_0x0c21('0x1b'),'value':_0xc46967['id']},{'name':_0x0c21('0x1c'),'value':_0x0c21('0x1d')},{'name':_0x0c21('0x1e'),'value':_0xc46967[_0x0c21('0xe')]},{'name':_0x0c21('0x1f'),'value':_0x13f356}];if(_0x94715d[_0x0c21('0x20')]){_[_0x0c21('0x21')](_0x94715d,function(_0x581a70){if(_0xa61697[_0x581a70[_0x0c21('0x22')]]){_0x510217[_0x0c21('0x23')]({'name':_0x581a70[_0x0c21('0x24')],'value':_0xa61697[_0x581a70[_0x0c21('0x22')]]});}});}return request({'form':{'method':_0x0c21('0x25'),'input_type':_0x0c21('0x26'),'response_type':'JSON','rest_data':JSON[_0x0c21('0x27')]({'session':_0x4ab845['id'],'module_name':_0x0c21('0x28'),'name_value_list':_0x510217})}});}function getAuth(_0x2a5622){return util[_0x0c21('0x29')](_0x0c21('0x2a'),new Buffer(_0x2a5622['apiKey']+':X')[_0x0c21('0x2b')](_0x0c21('0x2c')));}function getServerInfo(_0x52760a){return request({'form':{'method':_0x0c21('0x2d'),'input_type':'JSON','response_type':_0x0c21('0x26'),'rest_data':JSON['stringify']({'session':_0x52760a['id']})}});}function getUser(_0x15021d,_0x719416,_0x38a528){if(!_[_0x0c21('0x2e')](_0x719416)){logger[_0x0c21('0xd')](_0x0c21('0x2f'),_0x719416);return request({'form':{'method':_0x0c21('0x30'),'input_type':_0x0c21('0x26'),'response_type':_0x0c21('0x26'),'rest_data':JSON[_0x0c21('0x27')]({'session':_0x38a528['id'],'module_name':_0x0c21('0x31'),'query':util['format'](_0x0c21('0x32'),_0x719416),'order_by':'','offset':'0','select_fields':['id','name',_0x0c21('0x33')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x54d124){if(_0x54d124[_0x0c21('0x34')][_0x0c21('0x20')]){var _0x496e20=_[_0x0c21('0x35')](_0x54d124[_0x0c21('0x34')],function(_0x2fdb41){return _0x2fdb41[_0x0c21('0x36')]['user_name'][_0x0c21('0x37')]===_0x719416;});if(_0x496e20){logger['info']('Agent\x20found!');return BPromise[_0x0c21('0x38')]({'id':_0x496e20['name_value_list']['id']['value'],'name':_0x496e20[_0x0c21('0x36')][_0x0c21('0xe')][_0x0c21('0x37')]});}}logger[_0x0c21('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x0c21('0x38')]({'id':_0x38a528[_0x0c21('0x36')]['user_id'][_0x0c21('0x37')],'name':_0x38a528[_0x0c21('0x36')][_0x0c21('0x33')][_0x0c21('0x37')]});});}else{logger[_0x0c21('0xd')](_0x0c21('0x39'));return BPromise[_0x0c21('0x38')]({'id':_0x38a528[_0x0c21('0x36')][_0x0c21('0x3a')]['value'],'name':_0x38a528[_0x0c21('0x36')][_0x0c21('0x33')][_0x0c21('0x37')]});}}function getEndUser(_0x5682c3,_0x4722c8,_0xac7950,_0x4d6e88){logger[_0x0c21('0xd')]('Searching\x20enduser\x20with\x20phone',_0xac7950);return request({'form':{'method':_0x0c21('0x30'),'input_type':_0x0c21('0x26'),'response_type':_0x0c21('0x26'),'rest_data':JSON[_0x0c21('0x27')]({'session':_0x4d6e88['id'],'module_name':_0x0c21('0x1d'),'query':util[_0x0c21('0x29')](_0x0c21('0x3b'),_0xac7950),'order_by':'','offset':'0','select_fields':['id',_0x0c21('0xe'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x5ab7bf){if(_0x5ab7bf[_0x0c21('0x34')][_0x0c21('0x20')]){var _0x29e897=_[_0x0c21('0x35')](_0x5ab7bf[_0x0c21('0x34')],function(_0x33470d){return _0x33470d[_0x0c21('0x36')][_0x0c21('0x3c')][_0x0c21('0x37')]===_0xac7950;});if(_0x29e897){logger[_0x0c21('0xd')](_0x0c21('0x3d'));return BPromise['resolve']({'id':_0x29e897[_0x0c21('0x36')]['id']['value'],'name':_0x29e897[_0x0c21('0x36')][_0x0c21('0xe')][_0x0c21('0x37')],'phone':_0x29e897[_0x0c21('0x36')][_0x0c21('0x3c')][_0x0c21('0x37')]});}}else{logger[_0x0c21('0xd')](_0x0c21('0x3e'));return request({'form':{'method':_0x0c21('0x25'),'input_type':_0x0c21('0x26'),'response_type':'JSON','rest_data':JSON[_0x0c21('0x27')]({'session':_0x4d6e88['id'],'module_name':_0x0c21('0x1d'),'name_value_list':[{'name':_0x0c21('0x3f'),'value':_0x4722c8!=='<unknown>'?_0x4722c8:util[_0x0c21('0x29')](_0x0c21('0x40'),_0xac7950)},{'name':_0x0c21('0x3c'),'value':_0xac7950}]})}})[_0x0c21('0x41')](function(_0x29eff5){logger['info'](_0x0c21('0x42'));return BPromise[_0x0c21('0x38')]({'id':_0x29eff5['id'],'name':_0x29eff5['entry_list'][_0x0c21('0x3f')][_0x0c21('0x37')],'phone':_0x29eff5[_0x0c21('0x34')][_0x0c21('0x3c')]['value']});});}});}function request(_0x3b4a23){logger[_0x0c21('0x43')](_0x0c21('0x44'),JSON[_0x0c21('0x27')](_0x3b4a23));return rp(_[_0x0c21('0x45')](def,_0x3b4a23));}function getTags(_0x5e10ab,_0x15e337){var _0x4dcf4c=[];if(_0x5e10ab&&_0x5e10ab[_0x0c21('0x20')]>0x0){_0x4dcf4c=_[_0x0c21('0x46')](_0x5e10ab,_0x15e337);}return _0x4dcf4c;}function getCustomFields(_0x2ebf0e,_0x5740db){var _0x112da1=[];var _0x310c2e={'custom_fields':[]};if(_0x2ebf0e[_0x0c21('0x20')]>0x0){_['forEach'](_0x2ebf0e,function(_0x40f120){if(_0x40f120['type']===_0x0c21('0x47')&&_0x40f120[_0x0c21('0x48')]&&!_0x40f120[_0x0c21('0x49')]){_0x310c2e[_0x40f120[_0x0c21('0x48')]['toLowerCase']()]=_0x40f120[_0x0c21('0x4a')][_0x0c21('0x2b')]();}else if(_0x40f120[_0x0c21('0x4b')]===_0x0c21('0x47')&&_0x40f120[_0x0c21('0x24')]&&_0x40f120[_0x0c21('0x49')]){_0x310c2e['custom_fields'][_0x0c21('0x23')]({'id':_0x40f120['idField'],'value':_0x40f120[_0x0c21('0x4a')]['toString']()});}else if(_0x40f120['type']==='variable'&&_0x40f120[_0x0c21('0x22')]&&_0x40f120['idField']&&_0x40f120[_0x0c21('0x49')]){_0x5740db[_0x40f120['variableName']]&&_0x310c2e['custom_fields'][_0x0c21('0x23')]({'id':_0x40f120[_0x0c21('0x24')],'value':_0x5740db[_0x40f120['variableName']][_0x0c21('0x2b')]()});}else if(_0x40f120[_0x0c21('0x4b')]===_0x0c21('0x4c')&&_0x40f120['Variable']&&_0x40f120[_0x0c21('0x4d')][_0x0c21('0xe')]&&_0x40f120[_0x0c21('0x24')]&&_0x40f120[_0x0c21('0x49')]){_0x5740db[_0x40f120[_0x0c21('0x4d')][_0x0c21('0xe')][_0x0c21('0x4e')]()]&&_0x310c2e['custom_fields']['push']({'id':_0x40f120[_0x0c21('0x24')],'value':_0x5740db[_0x40f120[_0x0c21('0x4d')][_0x0c21('0xe')][_0x0c21('0x4e')]()][_0x0c21('0x2b')]()});}});}return _0x310c2e;}function getConnection(_0x56fb0b){return request({'method':'POST','form':{'method':'login','input_type':_0x0c21('0x26'),'response_type':'JSON','rest_data':JSON[_0x0c21('0x27')]({'user_auth':{'user_name':_0x56fb0b[_0x0c21('0x4f')],'password':_0x56fb0b[_0x0c21('0x50')],'encryption':_0x0c21('0x51')},'application':_0x0c21('0x52')})}})['then'](function(_0x1466a4){var _0x329cc3=_0x1466a4;if(_0x329cc3['id']){def[_0x0c21('0x53')]=_0x329cc3['id'];return BPromise['resolve'](_0x329cc3);}else{throw new Error(util['format'](_0x0c21('0x54'),_0x56fb0b['id']));}});}function setRelationship(_0x446794,_0xc3d0e8,_0x32b1ba,_0x510e10){return request({'form':{'method':_0x0c21('0x55'),'input_type':_0x0c21('0x26'),'response_type':_0x0c21('0x26'),'rest_data':JSON[_0x0c21('0x27')]({'session':_0x446794['id'],'module_name':_0x0c21('0x28'),'module_id':_0x32b1ba['id'],'link_field_name':_0x510e10,'related_ids':[_0xc3d0e8['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x0c21('0x56')]=function(_0x1ecf27,_0x52e5e6,_0x57740b,_0x128517,_0x4190a4,_0x58f477){var _0x1116f4,_0x116467,_0x515f9f,_0x4e7c73;_0x58f477['remoteUri']=intUtil[_0x0c21('0x57')](_0x58f477['remoteUri']);_0x58f477[_0x0c21('0x58')]=intUtil['stripTrailingSlash'](_0x58f477[_0x0c21('0x58')]);def[_0x0c21('0x59')]=util['format'](_0x0c21('0x5a'),_0x58f477[_0x0c21('0x5b')]);if(_0x4190a4&&_0x4190a4['monitor_format']){logger['info'](_0x0c21('0x5c'),_0x0c21('0x5d'));_0x52e5e6[_0x0c21('0x5e')]=util[_0x0c21('0x29')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x58f477[_0x0c21('0x58')],_0x52e5e6[_0x0c21('0x5f')],md5(_0x52e5e6[_0x0c21('0x5f')]));}else{_0x52e5e6['recordingURL']='';}return getConnection(_0x58f477)[_0x0c21('0x41')](function(_0x471e27){_0x4e7c73=_0x471e27;return getUser(_0x58f477,_0x128517['name'],_0x4e7c73);})[_0x0c21('0x41')](function(_0x2faf47){_0x1116f4=_0x2faf47;logger['info'](_0x0c21('0x60'),_0x1116f4['id']);return getEndUser(_0x58f477,_0x52e5e6[_0x0c21('0x61')],_0x52e5e6[_0x0c21('0x62')],_0x4e7c73);})[_0x0c21('0x41')](function(_0x2ad288){_0x116467=_0x2ad288;logger[_0x0c21('0xd')](_0x0c21('0x63'),_0x116467['id']);return getTicket(_0x58f477,_0x1116f4,_0x116467,_0x57740b,_0x52e5e6,_0x57740b[_0x0c21('0x64')],_0x4e7c73,'Inbound');})['then'](function(_0x186f44){_0x515f9f=_0x186f44;logger[_0x0c21('0xd')]('Ticket\x20created!');logger[_0x0c21('0xd')](_0x0c21('0x65'),_0x515f9f['id']);return setRelationship(_0x4e7c73,_0x1116f4,_0x515f9f,_0x0c21('0x66'));})[_0x0c21('0x41')](function(){return setRelationship(_0x4e7c73,_0x116467,_0x515f9f,_0x0c21('0x67'));})['then'](function(){return getServerInfo(_0x4e7c73);})[_0x0c21('0x41')](function(_0x59aa27){var _0x166685=parseInt(_0x59aa27[_0x0c21('0x68')][_0x0c21('0x69')](0x0));var _0x3f3bda=util[_0x0c21('0x29')](_0x0c21('0x6a'),_0x58f477['remoteUri'],_0x515f9f['id']);if(_0x166685>0x6){_0x3f3bda=util[_0x0c21('0x29')](_0x0c21('0x6b'),_0x58f477[_0x0c21('0x5b')],_0x515f9f['id']);}logger[_0x0c21('0xd')](_0x0c21('0x5c'),_0x0c21('0x6c'));emit(util[_0x0c21('0x29')]('user:%s',_0x128517['name']),'trigger:browser:url',{'uri':_0x3f3bda});})[_0x0c21('0x6d')](function(_0x27aee7){logger[_0x0c21('0x6e')](_0x0c21('0x5c'),JSON[_0x0c21('0x27')](_0x27aee7));});};exports[_0x0c21('0x6f')]=function(_0x169115,_0x2b74fd,_0x388d8e,_0xe9833a,_0x4626ab,_0x4e5d54,_0x1e2c04){var _0x316e54,_0x4b6248,_0x50db9f,_0x2b8085;_0x4e5d54[_0x0c21('0x5b')]=intUtil[_0x0c21('0x57')](_0x4e5d54[_0x0c21('0x5b')]);_0x4e5d54[_0x0c21('0x58')]=intUtil['stripTrailingSlash'](_0x4e5d54[_0x0c21('0x58')]);def[_0x0c21('0x59')]=util[_0x0c21('0x29')](_0x0c21('0x5a'),_0x4e5d54['remoteUri']);if(_0x1e2c04&&_0x1e2c04[_0x0c21('0x70')]&&_0x1e2c04['recordingFormat']!==_0x0c21('0x71')){logger[_0x0c21('0xd')](_0x0c21('0x72'),_0x0c21('0x5d'));_0x2b74fd[_0x0c21('0x5e')]=util['format'](_0x0c21('0x73'),_0x4e5d54['serverUrl'],_0x2b74fd['uniqueid'],md5(_0x2b74fd['uniqueid']));}return getConnection(_0x4e5d54)[_0x0c21('0x41')](function(_0x36c8a2){_0x2b8085=_0x36c8a2;return getUser(_0x4e5d54,_0xe9833a[_0x0c21('0xe')],_0x2b8085);})[_0x0c21('0x41')](function(_0x2c6319){_0x316e54=_0x2c6319;logger[_0x0c21('0xd')](_0x0c21('0x60'),_0x316e54['id']);return getEndUser(_0x4e5d54,_0x2b74fd[_0x0c21('0x74')],_0x2b74fd['destcalleridnum'],_0x2b8085);})[_0x0c21('0x41')](function(_0x3ee36d){_0x4b6248=_0x3ee36d;logger[_0x0c21('0xd')](_0x0c21('0x63'),_0x4b6248['id']);return getTicket(_0x4e5d54,_0x316e54,_0x4b6248,_0x388d8e,_0x2b74fd,_0x388d8e[_0x0c21('0x64')],_0x2b8085,_0x0c21('0x75'));})[_0x0c21('0x41')](function(_0x10b9cd){_0x50db9f=_0x10b9cd;logger[_0x0c21('0xd')]('Ticket\x20created!');logger[_0x0c21('0xd')](_0x0c21('0x65'),_0x50db9f['id']);return setRelationship(_0x2b8085,_0x316e54,_0x50db9f,'users');})['then'](function(){return setRelationship(_0x2b8085,_0x4b6248,_0x50db9f,_0x0c21('0x67'));})[_0x0c21('0x41')](function(){return getServerInfo(_0x2b8085);})[_0x0c21('0x41')](function(_0x457b18){var _0x43c49e=parseInt(_0x457b18[_0x0c21('0x68')][_0x0c21('0x69')](0x0));var _0x3cbefc=util[_0x0c21('0x29')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x4e5d54[_0x0c21('0x5b')],_0x50db9f['id']);if(_0x43c49e>0x6){_0x3cbefc=util[_0x0c21('0x29')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x4e5d54[_0x0c21('0x5b')],_0x50db9f['id']);}logger[_0x0c21('0xd')]('[OUTBOUND]',_0x0c21('0x6c'));emit(util[_0x0c21('0x29')](_0x0c21('0x76'),_0xe9833a[_0x0c21('0xe')]),_0x0c21('0x77'),{'uri':_0x3cbefc});})[_0x0c21('0x6d')](function(_0x239c8b){logger[_0x0c21('0x6e')](_0x0c21('0x72'),JSON[_0x0c21('0x27')](_0x239c8b));});};exports[_0x0c21('0x78')]=function(_0x4451cc,_0x2c8723,_0x569bba,_0x387598,_0x5ad363,_0x15a256){var _0x378596,_0x2acd6a,_0x4c480d,_0x2ccd4a;_0x15a256[_0x0c21('0x5b')]=intUtil[_0x0c21('0x57')](_0x15a256[_0x0c21('0x5b')]);_0x15a256[_0x0c21('0x58')]=intUtil[_0x0c21('0x57')](_0x15a256[_0x0c21('0x58')]);def['uri']=util['format'](_0x0c21('0x5a'),_0x15a256[_0x0c21('0x5b')]);if(_0x5ad363&&_0x5ad363[_0x0c21('0x79')]){logger[_0x0c21('0xd')]('['+_0x2c8723[_0x0c21('0x7a')][_0x0c21('0x7b')]()+']','Recording\x20is\x20enabled!');_0x2c8723[_0x0c21('0x5e')]=util[_0x0c21('0x29')](_0x0c21('0x73'),_0x15a256[_0x0c21('0x58')],_0x2c8723[_0x0c21('0x5f')],md5(_0x2c8723[_0x0c21('0x5f')]));}else{_0x2c8723[_0x0c21('0x5e')]='';}return getConnection(_0x15a256)[_0x0c21('0x41')](function(_0x26311f){_0x2ccd4a=_0x26311f;if(!_[_0x0c21('0x2e')](_0x387598)){return getUser(_0x15a256,_0x387598[_0x0c21('0xe')],_0x2ccd4a);}else{return getUser(_0x15a256,null,_0x2ccd4a);}})['then'](function(_0x88a9dd){_0x378596=_0x88a9dd;logger['info'](_0x0c21('0x60'),_0x378596['id']);return getEndUser(_0x15a256,_0x2c8723[_0x0c21('0x61')],_0x2c8723[_0x0c21('0x62')],_0x2ccd4a);})[_0x0c21('0x41')](function(_0x51bfdc){_0x2acd6a=_0x51bfdc;logger[_0x0c21('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2acd6a['id']);return getTicket(_0x15a256,_0x378596,_0x2acd6a,_0x569bba,_0x2c8723,_0x569bba[_0x0c21('0x64')],_0x2ccd4a,_0x0c21('0x7c'));})[_0x0c21('0x41')](function(_0x31b55c){_0x4c480d=_0x31b55c;logger[_0x0c21('0xd')](_0x0c21('0x7d'));logger['info'](_0x0c21('0x65'),_0x4c480d['id']);return setRelationship(_0x2ccd4a,_0x378596,_0x4c480d,_0x0c21('0x66'));})[_0x0c21('0x41')](function(){return setRelationship(_0x2ccd4a,_0x2acd6a,_0x4c480d,_0x0c21('0x67'));})['then'](function(){return getServerInfo(_0x2ccd4a);})[_0x0c21('0x6d')](function(_0x38abac){logger['error']('['+_0x2c8723[_0x0c21('0x7a')]['toUpperCase']()+']',JSON[_0x0c21('0x27')](_0x38abac));});};
\ No newline at end of file
+var _0x3750=['calleridname','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','error','outbound','uri','recordingFormat','The\x20User\x20ID\x20is:','destcalleridnum','Outbound','users','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[OUTBOUND]','trigger:browser:url','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','POST','getString','created_by','description','date_start','toISOString','slice','replace','duration_hours','parent_id','parent_type','Contacts','parent_name','name','direction','length','variableName','push','idField','JSON','stringify','format','Basic\x20%s','apiKey','base64','get_server_info','isNil','info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','name_value_list','Agent\x20found!','resolve','value','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Enduser\x20created.','debug','merge','forEach','string','customField','nameField','content','type','toString','variable','customVariable','Variable','toLowerCase','custom_fields','login','username','password','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x502c7d,_0x2f1285){var _0x30b7ed=function(_0x2d92f3){while(--_0x2d92f3){_0x502c7d['push'](_0x502c7d['shift']());}};_0x30b7ed(++_0x2f1285);}(_0x3750,0x1f4));var _0x0375=function(_0x419c0c,_0x2598ad){_0x419c0c=_0x419c0c-0x0;var _0x391694=_0x3750[_0x419c0c];return _0x391694;};'use strict';var _=require(_0x0375('0x0'));var rp=require(_0x0375('0x1'));var BPromise=require(_0x0375('0x2'));var md5=require(_0x0375('0x3'));var util=require(_0x0375('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0375('0x5'));var config=require('../../../../config/environment');var logger=require(_0x0375('0x6'))('sugarcrm');config['redis']=_[_0x0375('0x7')](config['redis'],{'host':_0x0375('0x8'),'port':0x18eb});var io=require(_0x0375('0x9'))(new Redis(config[_0x0375('0xa')]));var def={'method':_0x0375('0xb'),'json':!![]};function emit(_0xd7bf4e,_0x5620cf,_0x1a21b8){io['to'](_0xd7bf4e)['emit'](_0x5620cf,_0x1a21b8);}function getTicket(_0x32e136,_0x51ed50,_0x29a3ea,_0x308a5e,_0x306fa5,_0x95ddc4,_0x56894e,_0x13dbb7){logger['info']('Creating\x20new\x20ticket...');var _0x157956=new Date();var _0x501ebb=[{'name':'name','value':intUtil[_0x0375('0xc')](_0x308a5e['Subjects'],_0x306fa5,'\x20')},{'name':'assigned_user_id','value':_0x51ed50['id']},{'name':_0x0375('0xd'),'value':_0x51ed50['id']},{'name':_0x0375('0xe'),'value':intUtil[_0x0375('0xc')](_0x308a5e['Descriptions'],_0x306fa5,'\x0a')},{'name':_0x0375('0xf'),'value':_0x157956[_0x0375('0x10')]()[_0x0375('0x11')](0x0,0x13)[_0x0375('0x12')]('T','\x20')},{'name':_0x0375('0x13'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x0375('0x14'),'value':_0x29a3ea['id']},{'name':_0x0375('0x15'),'value':_0x0375('0x16')},{'name':_0x0375('0x17'),'value':_0x29a3ea[_0x0375('0x18')]},{'name':_0x0375('0x19'),'value':_0x13dbb7}];if(_0x95ddc4[_0x0375('0x1a')]){_['forEach'](_0x95ddc4,function(_0x40d0f3){if(_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]){_0x501ebb[_0x0375('0x1c')]({'name':_0x40d0f3[_0x0375('0x1d')],'value':_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x56894e['id'],'module_name':'Calls','name_value_list':_0x501ebb})}});}function getAuth(_0x1b2e41){return util[_0x0375('0x20')](_0x0375('0x21'),new Buffer(_0x1b2e41[_0x0375('0x22')]+':X')['toString'](_0x0375('0x23')));}function getServerInfo(_0x1b9756){return request({'form':{'method':_0x0375('0x24'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x1b9756['id']})}});}function getUser(_0x359c2f,_0x1b13d8,_0xde1308){if(!_[_0x0375('0x25')](_0x1b13d8)){logger[_0x0375('0x26')](_0x0375('0x27'),_0x1b13d8);return request({'form':{'method':_0x0375('0x28'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0xde1308['id'],'module_name':'Employees','query':util[_0x0375('0x20')](_0x0375('0x29'),_0x1b13d8),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x0375('0x2b')](function(_0x51a3c5){if(_0x51a3c5[_0x0375('0x2c')][_0x0375('0x1a')]){var _0x27f97c=_['find'](_0x51a3c5[_0x0375('0x2c')],function(_0x25feea){return _0x25feea[_0x0375('0x2d')]['user_name']['value']===_0x1b13d8;});if(_0x27f97c){logger[_0x0375('0x26')](_0x0375('0x2e'));return BPromise[_0x0375('0x2f')]({'id':_0x27f97c['name_value_list']['id'][_0x0375('0x30')],'name':_0x27f97c[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')]});}}logger[_0x0375('0x26')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')]['value'],'name':_0xde1308[_0x0375('0x2d')][_0x0375('0x2a')][_0x0375('0x30')]});});}else{logger['info'](_0x0375('0x32'));return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')][_0x0375('0x30')],'name':_0xde1308[_0x0375('0x2d')]['user_name'][_0x0375('0x30')]});}}function getEndUser(_0x3102e8,_0x546506,_0x425954,_0x15ee11){logger[_0x0375('0x26')](_0x0375('0x33'),_0x425954);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':_0x0375('0x16'),'query':util[_0x0375('0x20')](_0x0375('0x34'),_0x425954),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x3f36e6){if(_0x3f36e6['entry_list']['length']){var _0x392f50=_[_0x0375('0x36')](_0x3f36e6[_0x0375('0x2c')],function(_0x5494db){return _0x5494db[_0x0375('0x2d')][_0x0375('0x35')]['value']===_0x425954;});if(_0x392f50){logger[_0x0375('0x26')](_0x0375('0x37'));return BPromise[_0x0375('0x2f')]({'id':_0x392f50[_0x0375('0x2d')]['id'][_0x0375('0x30')],'name':_0x392f50[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')],'phone':_0x392f50['name_value_list'][_0x0375('0x35')][_0x0375('0x30')]});}}else{logger[_0x0375('0x26')](_0x0375('0x38'));return request({'form':{'method':_0x0375('0x39'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':'Contacts','name_value_list':[{'name':_0x0375('0x3a'),'value':_0x546506!=='<unknown>'?_0x546506:util[_0x0375('0x20')]('Caller\x20-\x20%s',_0x425954)},{'name':_0x0375('0x35'),'value':_0x425954}]})}})[_0x0375('0x2b')](function(_0x26bf54){logger['info'](_0x0375('0x3b'));return BPromise[_0x0375('0x2f')]({'id':_0x26bf54['id'],'name':_0x26bf54[_0x0375('0x2c')]['first_name'][_0x0375('0x30')],'phone':_0x26bf54['entry_list'][_0x0375('0x35')][_0x0375('0x30')]});});}});}function request(_0x1e5dfc){logger[_0x0375('0x3c')]('[HTTP]',JSON[_0x0375('0x1f')](_0x1e5dfc));return rp(_[_0x0375('0x3d')](def,_0x1e5dfc));}function getTags(_0x5861ec,_0x207d9f){var _0x531148=[];if(_0x5861ec&&_0x5861ec['length']>0x0){_0x531148=_['map'](_0x5861ec,_0x207d9f);}return _0x531148;}function getCustomFields(_0x3f22a8,_0x3ade9b){var _0x369ec2=[];var _0x5846fe={'custom_fields':[]};if(_0x3f22a8['length']>0x0){_[_0x0375('0x3e')](_0x3f22a8,function(_0x4beadb){if(_0x4beadb['type']===_0x0375('0x3f')&&_0x4beadb['nameField']&&!_0x4beadb[_0x0375('0x40')]){_0x5846fe[_0x4beadb[_0x0375('0x41')]['toLowerCase']()]=_0x4beadb[_0x0375('0x42')]['toString']();}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x3f')&&_0x4beadb['idField']&&_0x4beadb['customField']){_0x5846fe['custom_fields']['push']({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x4beadb[_0x0375('0x42')][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x45')&&_0x4beadb[_0x0375('0x1b')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb['customField']){_0x3ade9b[_0x4beadb[_0x0375('0x1b')]]&&_0x5846fe['custom_fields'][_0x0375('0x1c')]({'id':_0x4beadb['idField'],'value':_0x3ade9b[_0x4beadb[_0x0375('0x1b')]][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x46')&&_0x4beadb['Variable']&&_0x4beadb[_0x0375('0x47')][_0x0375('0x18')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb[_0x0375('0x40')]){_0x3ade9b[_0x4beadb[_0x0375('0x47')]['name'][_0x0375('0x48')]()]&&_0x5846fe[_0x0375('0x49')][_0x0375('0x1c')]({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x3ade9b[_0x4beadb[_0x0375('0x47')][_0x0375('0x18')][_0x0375('0x48')]()]['toString']()});}});}return _0x5846fe;}function getConnection(_0x2168eb){return request({'method':_0x0375('0xb'),'form':{'method':_0x0375('0x4a'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'user_auth':{'user_name':_0x2168eb[_0x0375('0x4b')],'password':_0x2168eb[_0x0375('0x4c')],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})['then'](function(_0x324305){var _0x56da90=_0x324305;if(_0x56da90['id']){def[_0x0375('0x4d')]=_0x56da90['id'];return BPromise[_0x0375('0x2f')](_0x56da90);}else{throw new Error(util['format'](_0x0375('0x4e'),_0x2168eb['id']));}});}function setRelationship(_0x1d064f,_0x1f867e,_0x34806b,_0x3ddc8b){return request({'form':{'method':_0x0375('0x4f'),'input_type':_0x0375('0x1e'),'response_type':'JSON','rest_data':JSON[_0x0375('0x1f')]({'session':_0x1d064f['id'],'module_name':_0x0375('0x50'),'module_id':_0x34806b['id'],'link_field_name':_0x3ddc8b,'related_ids':[_0x1f867e['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x11894f,_0xfca372,_0x579cb1,_0x32b345,_0x6cfab3,_0x4aa764){var _0x4de55d,_0x22b39b,_0x2f0d31,_0x41ce0d;_0x4aa764[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x51')]);_0x4aa764[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x53')]);def['uri']=util[_0x0375('0x20')](_0x0375('0x54'),_0x4aa764['remoteUri']);if(_0x6cfab3&&_0x6cfab3[_0x0375('0x55')]){logger[_0x0375('0x26')]('[QUEUE]',_0x0375('0x56'));_0xfca372[_0x0375('0x57')]=util['format'](_0x0375('0x58'),_0x4aa764[_0x0375('0x53')],_0xfca372[_0x0375('0x59')],md5(_0xfca372[_0x0375('0x59')]));}else{_0xfca372['recordingURL']='';}return getConnection(_0x4aa764)['then'](function(_0x43a8a0){_0x41ce0d=_0x43a8a0;return getUser(_0x4aa764,_0x32b345[_0x0375('0x18')],_0x41ce0d);})['then'](function(_0x5dab6c){_0x4de55d=_0x5dab6c;logger[_0x0375('0x26')]('The\x20User\x20ID\x20is:',_0x4de55d['id']);return getEndUser(_0x4aa764,_0xfca372[_0x0375('0x5a')],_0xfca372['calleridnum'],_0x41ce0d);})[_0x0375('0x2b')](function(_0x2ee88d){_0x22b39b=_0x2ee88d;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x22b39b['id']);return getTicket(_0x4aa764,_0x4de55d,_0x22b39b,_0x579cb1,_0xfca372,_0x579cb1[_0x0375('0x5c')],_0x41ce0d,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x129e9c){_0x2f0d31=_0x129e9c;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')](_0x0375('0x5f'),_0x2f0d31['id']);return setRelationship(_0x41ce0d,_0x4de55d,_0x2f0d31,'users');})['then'](function(){return setRelationship(_0x41ce0d,_0x22b39b,_0x2f0d31,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x41ce0d);})[_0x0375('0x2b')](function(_0x101b48){var _0x5e65b6=parseInt(_0x101b48[_0x0375('0x61')][_0x0375('0x62')](0x0));var _0x49d36e=util['format'](_0x0375('0x63'),_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);if(_0x5e65b6>0x6){_0x49d36e=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);}logger[_0x0375('0x26')](_0x0375('0x64'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x32b345[_0x0375('0x18')]),'trigger:browser:url',{'uri':_0x49d36e});})[_0x0375('0x67')](function(_0x2f37e0){logger[_0x0375('0x68')](_0x0375('0x64'),JSON[_0x0375('0x1f')](_0x2f37e0));});};exports[_0x0375('0x69')]=function(_0x459c6a,_0x2295fd,_0xf3f0bf,_0x968b48,_0x38d1ca,_0x52d605,_0x5913fc){var _0x1cf460,_0x36e5d8,_0x3b6174,_0x32d17a;_0x52d605['remoteUri']=intUtil['stripTrailingSlash'](_0x52d605[_0x0375('0x51')]);_0x52d605[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x52d605['serverUrl']);def[_0x0375('0x6a')]=util[_0x0375('0x20')](_0x0375('0x54'),_0x52d605[_0x0375('0x51')]);if(_0x5913fc&&_0x5913fc[_0x0375('0x6b')]&&_0x5913fc[_0x0375('0x6b')]!=='none'){logger['info']('[OUTBOUND]',_0x0375('0x56'));_0x2295fd[_0x0375('0x57')]=util[_0x0375('0x20')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x52d605['serverUrl'],_0x2295fd['uniqueid'],md5(_0x2295fd[_0x0375('0x59')]));}return getConnection(_0x52d605)[_0x0375('0x2b')](function(_0x23e615){_0x32d17a=_0x23e615;return getUser(_0x52d605,_0x968b48[_0x0375('0x18')],_0x32d17a);})['then'](function(_0x501abc){_0x1cf460=_0x501abc;logger['info'](_0x0375('0x6c'),_0x1cf460['id']);return getEndUser(_0x52d605,_0x2295fd['destcalleridname'],_0x2295fd[_0x0375('0x6d')],_0x32d17a);})[_0x0375('0x2b')](function(_0x3540a6){_0x36e5d8=_0x3540a6;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x36e5d8['id']);return getTicket(_0x52d605,_0x1cf460,_0x36e5d8,_0xf3f0bf,_0x2295fd,_0xf3f0bf['Fields'],_0x32d17a,_0x0375('0x6e'));})[_0x0375('0x2b')](function(_0x15c312){_0x3b6174=_0x15c312;logger[_0x0375('0x26')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3b6174['id']);return setRelationship(_0x32d17a,_0x1cf460,_0x3b6174,_0x0375('0x6f'));})['then'](function(){return setRelationship(_0x32d17a,_0x36e5d8,_0x3b6174,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x32d17a);})[_0x0375('0x2b')](function(_0x393850){var _0x208fca=parseInt(_0x393850[_0x0375('0x61')]['charAt'](0x0));var _0x36f00a=util['format'](_0x0375('0x63'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);if(_0x208fca>0x6){_0x36f00a=util[_0x0375('0x20')](_0x0375('0x70'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);}logger[_0x0375('0x26')](_0x0375('0x71'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x968b48[_0x0375('0x18')]),_0x0375('0x72'),{'uri':_0x36f00a});})[_0x0375('0x67')](function(_0x317775){logger[_0x0375('0x68')](_0x0375('0x71'),JSON[_0x0375('0x1f')](_0x317775));});};exports['unmanaged']=function(_0x2d974b,_0x29f8f6,_0x4a510b,_0x15cdd6,_0x124ae4,_0x439913){var _0x48e72e,_0x5f4f23,_0x5a4fdf,_0x15cd08;_0x439913[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x51')]);_0x439913[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x53')]);def['uri']=util['format'](_0x0375('0x54'),_0x439913['remoteUri']);if(_0x124ae4&&_0x124ae4[_0x0375('0x55')]){logger['info']('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',_0x0375('0x56'));_0x29f8f6[_0x0375('0x57')]=util[_0x0375('0x20')](_0x0375('0x58'),_0x439913[_0x0375('0x53')],_0x29f8f6[_0x0375('0x59')],md5(_0x29f8f6[_0x0375('0x59')]));}else{_0x29f8f6[_0x0375('0x57')]='';}return getConnection(_0x439913)['then'](function(_0x18cca6){_0x15cd08=_0x18cca6;if(!_['isNil'](_0x15cdd6)){return getUser(_0x439913,_0x15cdd6['name'],_0x15cd08);}else{return getUser(_0x439913,null,_0x15cd08);}})[_0x0375('0x2b')](function(_0x3b4ae4){_0x48e72e=_0x3b4ae4;logger[_0x0375('0x26')](_0x0375('0x6c'),_0x48e72e['id']);return getEndUser(_0x439913,_0x29f8f6['calleridname'],_0x29f8f6[_0x0375('0x75')],_0x15cd08);})[_0x0375('0x2b')](function(_0x46b647){_0x5f4f23=_0x46b647;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x5f4f23['id']);return getTicket(_0x439913,_0x48e72e,_0x5f4f23,_0x4a510b,_0x29f8f6,_0x4a510b['Fields'],_0x15cd08,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x31a933){_0x5a4fdf=_0x31a933;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')]('The\x20Ticket\x20ID\x20is:',_0x5a4fdf['id']);return setRelationship(_0x15cd08,_0x48e72e,_0x5a4fdf,_0x0375('0x6f'));})[_0x0375('0x2b')](function(){return setRelationship(_0x15cd08,_0x5f4f23,_0x5a4fdf,_0x0375('0x60'));})['then'](function(){return getServerInfo(_0x15cd08);})[_0x0375('0x67')](function(_0x1e2fb9){logger[_0x0375('0x68')]('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',JSON[_0x0375('0x1f')](_0x1e2fb9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff