// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa953=['Descriptions','toISOString','replace','duration_minutes','parent_id','Contacts','parent_name','direction','length','idField','variableName','set_entry','JSON','stringify','Calls','format','apiKey','toString','get_server_info','isNil','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','find','entry_list','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','map','forEach','type','string','nameField','customField','content','custom_fields','push','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','remoteUri','serverUrl','stripTrailingSlash','uri','%s/service/v4_1/rest.php','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Inbound','Ticket\x20created!','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','unmanaged','monitor_format','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','created_by','description'];(function(_0x19b0b1,_0x3d740b){var _0x355f8d=function(_0x124226){while(--_0x124226){_0x19b0b1['push'](_0x19b0b1['shift']());}};_0x355f8d(++_0x3d740b);}(_0xa953,0x1d0));var _0x3a95=function(_0x58d4ce,_0x154425){_0x58d4ce=_0x58d4ce-0x0;var _0x3c5170=_0xa953[_0x58d4ce];return _0x3c5170;};'use strict';var _=require(_0x3a95('0x0'));var rp=require(_0x3a95('0x1'));var BPromise=require(_0x3a95('0x2'));var md5=require(_0x3a95('0x3'));var util=require('util');var Redis=require(_0x3a95('0x4'));var intUtil=require(_0x3a95('0x5'));var config=require(_0x3a95('0x6'));var logger=require('../../../../config/logger')('sugarcrm');config['redis']=_[_0x3a95('0x7')](config[_0x3a95('0x8')],{'host':_0x3a95('0x9'),'port':0x18eb});var io=require(_0x3a95('0xa'))(new Redis(config[_0x3a95('0x8')]));var def={'method':_0x3a95('0xb'),'json':!![]};function emit(_0x185867,_0x54fd1a,_0x598d87){io['to'](_0x185867)[_0x3a95('0xc')](_0x54fd1a,_0x598d87);}function getTicket(_0x5ed83e,_0x4e261f,_0x3fe758,_0x567617,_0x36d005,_0x157b4c,_0x5cafa3,_0x92802c){logger[_0x3a95('0xd')](_0x3a95('0xe'));var _0x5955e3=new Date();var _0x886207=[{'name':_0x3a95('0xf'),'value':intUtil[_0x3a95('0x10')](_0x567617['Subjects'],_0x36d005,'\x20')},{'name':_0x3a95('0x11'),'value':_0x4e261f['id']},{'name':_0x3a95('0x12'),'value':_0x4e261f['id']},{'name':_0x3a95('0x13'),'value':intUtil[_0x3a95('0x10')](_0x567617[_0x3a95('0x14')],_0x36d005,'\x0a')},{'name':'date_start','value':_0x5955e3[_0x3a95('0x15')]()['slice'](0x0,0x13)[_0x3a95('0x16')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3a95('0x17'),'value':'15'},{'name':_0x3a95('0x18'),'value':_0x3fe758['id']},{'name':'parent_type','value':_0x3a95('0x19')},{'name':_0x3a95('0x1a'),'value':_0x3fe758[_0x3a95('0xf')]},{'name':_0x3a95('0x1b'),'value':_0x92802c}];if(_0x157b4c[_0x3a95('0x1c')]){_['forEach'](_0x157b4c,function(_0x5bde82){if(_0x36d005[_0x5bde82['variableName']]){_0x886207['push']({'name':_0x5bde82[_0x3a95('0x1d')],'value':_0x36d005[_0x5bde82[_0x3a95('0x1e')]]});}});}return request({'form':{'method':_0x3a95('0x1f'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x5cafa3['id'],'module_name':_0x3a95('0x22'),'name_value_list':_0x886207})}});}function getAuth(_0x593850){return util[_0x3a95('0x23')]('Basic\x20%s',new Buffer(_0x593850[_0x3a95('0x24')]+':X')[_0x3a95('0x25')]('base64'));}function getServerInfo(_0x3cff9e){return request({'form':{'method':_0x3a95('0x26'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x3cff9e['id']})}});}function getUser(_0x323c09,_0x40bf5e,_0x3aa82e){if(!_[_0x3a95('0x27')](_0x40bf5e)){logger[_0x3a95('0xd')]('Getting\x20agent\x20with\x20name',_0x40bf5e);return request({'form':{'method':_0x3a95('0x28'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON['stringify']({'session':_0x3aa82e['id'],'module_name':_0x3a95('0x29'),'query':util[_0x3a95('0x23')](_0x3a95('0x2a'),_0x40bf5e),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x2b')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3a95('0x2c')](function(_0x510bdc){if(_0x510bdc['entry_list'][_0x3a95('0x1c')]){var _0x235193=_[_0x3a95('0x2d')](_0x510bdc[_0x3a95('0x2e')],function(_0x84f61f){return _0x84f61f[_0x3a95('0x2f')]['user_name'][_0x3a95('0x30')]===_0x40bf5e;});if(_0x235193){logger[_0x3a95('0xd')](_0x3a95('0x31'));return BPromise[_0x3a95('0x32')]({'id':_0x235193[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x235193['name_value_list'][_0x3a95('0xf')]['value']});}}logger['info'](_0x3a95('0x33'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e['name_value_list'][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});});}else{logger[_0x3a95('0xd')](_0x3a95('0x35'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});}}function getEndUser(_0x4a1d99,_0x1a75a5,_0x569517,_0x4632ca){logger[_0x3a95('0xd')]('Searching\x20enduser\x20with\x20phone',_0x569517);return request({'form':{'method':_0x3a95('0x28'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':'Contacts','query':util[_0x3a95('0x23')](_0x3a95('0x36'),_0x569517),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x37')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x546402){if(_0x546402['entry_list']['length']){var _0x337115=_[_0x3a95('0x2d')](_0x546402[_0x3a95('0x2e')],function(_0x10c039){return _0x10c039[_0x3a95('0x2f')][_0x3a95('0x37')][_0x3a95('0x30')]===_0x569517;});if(_0x337115){logger[_0x3a95('0xd')](_0x3a95('0x38'));return BPromise[_0x3a95('0x32')]({'id':_0x337115[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x337115['name_value_list'][_0x3a95('0xf')][_0x3a95('0x30')],'phone':_0x337115['name_value_list'][_0x3a95('0x37')][_0x3a95('0x30')]});}}else{logger[_0x3a95('0xd')](_0x3a95('0x39'));return request({'form':{'method':_0x3a95('0x1f'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':_0x3a95('0x19'),'name_value_list':[{'name':_0x3a95('0x3a'),'value':_0x1a75a5!==_0x3a95('0x3b')?_0x1a75a5:util['format'](_0x3a95('0x3c'),_0x569517)},{'name':_0x3a95('0x37'),'value':_0x569517}]})}})[_0x3a95('0x2c')](function(_0x32fd52){logger[_0x3a95('0xd')](_0x3a95('0x3d'));return BPromise[_0x3a95('0x32')]({'id':_0x32fd52['id'],'name':_0x32fd52['entry_list']['first_name'][_0x3a95('0x30')],'phone':_0x32fd52[_0x3a95('0x2e')][_0x3a95('0x37')][_0x3a95('0x30')]});});}});}function request(_0xb84ae5){logger[_0x3a95('0x3e')]('[HTTP]',JSON['stringify'](_0xb84ae5));return rp(_['merge'](def,_0xb84ae5));}function getTags(_0x32d3ee,_0x3399ca){var _0x29c768=[];if(_0x32d3ee&&_0x32d3ee['length']>0x0){_0x29c768=_[_0x3a95('0x3f')](_0x32d3ee,_0x3399ca);}return _0x29c768;}function getCustomFields(_0xa92429,_0x12b8f2){var _0x245039=[];var _0x381554={'custom_fields':[]};if(_0xa92429[_0x3a95('0x1c')]>0x0){_[_0x3a95('0x40')](_0xa92429,function(_0x590f5a){if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x43')]&&!_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x590f5a[_0x3a95('0x43')]['toLowerCase']()]=_0x590f5a[_0x3a95('0x45')][_0x3a95('0x25')]();}else if(_0x590f5a['type']===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x3a95('0x46')][_0x3a95('0x47')]({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x590f5a[_0x3a95('0x45')]['toString']()});}else if(_0x590f5a['type']==='variable'&&_0x590f5a[_0x3a95('0x1e')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a['customField']){_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]]&&_0x381554[_0x3a95('0x46')]['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]][_0x3a95('0x25')]()});}else if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x48')&&_0x590f5a['Variable']&&_0x590f5a[_0x3a95('0x49')][_0x3a95('0xf')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x12b8f2[_0x590f5a['Variable'][_0x3a95('0xf')][_0x3a95('0x4a')]()]&&_0x381554['custom_fields']['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a['Variable']['name'][_0x3a95('0x4a')]()]['toString']()});}});}return _0x381554;}function getConnection(_0x1e25b1){return request({'method':_0x3a95('0xb'),'form':{'method':_0x3a95('0x4b'),'input_type':_0x3a95('0x20'),'response_type':'JSON','rest_data':JSON[_0x3a95('0x21')]({'user_auth':{'user_name':_0x1e25b1[_0x3a95('0x4c')],'password':_0x1e25b1[_0x3a95('0x4d')],'encryption':_0x3a95('0x4e')},'application':_0x3a95('0x4f')})}})['then'](function(_0x24c26f){var _0x33a043=_0x24c26f;if(_0x33a043['id']){def[_0x3a95('0x50')]=_0x33a043['id'];return BPromise['resolve'](_0x33a043);}else{throw new Error(util[_0x3a95('0x23')]('Account\x20%d\x20is\x20not\x20valid',_0x1e25b1['id']));}});}function setRelationship(_0x155386,_0xe65110,_0x1c5fa4,_0x105e46){return request({'form':{'method':_0x3a95('0x51'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x155386['id'],'module_name':'Calls','module_id':_0x1c5fa4['id'],'link_field_name':_0x105e46,'related_ids':[_0xe65110['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3a95('0x52')]=function(_0x22202c,_0x132942,_0x37eee2,_0x3998c4,_0x553f35,_0xa848b7){var _0x5377ec,_0x4bbe03,_0x36abbf,_0x5b3afc;_0xa848b7[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0xa848b7[_0x3a95('0x53')]);_0xa848b7[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xa848b7[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util['format'](_0x3a95('0x57'),_0xa848b7[_0x3a95('0x53')]);if(_0x553f35&&_0x553f35['monitor_format']){logger[_0x3a95('0xd')](_0x3a95('0x58'),'Recording\x20is\x20enabled!');_0x132942[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xa848b7['serverUrl'],_0x132942[_0x3a95('0x5b')],md5(_0x132942[_0x3a95('0x5b')]));}else{_0x132942[_0x3a95('0x59')]='';}return getConnection(_0xa848b7)[_0x3a95('0x2c')](function(_0x6f1069){_0x5b3afc=_0x6f1069;return getUser(_0xa848b7,_0x3998c4['name'],_0x5b3afc);})[_0x3a95('0x2c')](function(_0x54bd1e){_0x5377ec=_0x54bd1e;logger['info']('The\x20User\x20ID\x20is:',_0x5377ec['id']);return getEndUser(_0xa848b7,_0x132942[_0x3a95('0x5c')],_0x132942[_0x3a95('0x5d')],_0x5b3afc);})[_0x3a95('0x2c')](function(_0xcade5b){_0x4bbe03=_0xcade5b;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x4bbe03['id']);return getTicket(_0xa848b7,_0x5377ec,_0x4bbe03,_0x37eee2,_0x132942,_0x37eee2['Fields'],_0x5b3afc,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x324296){_0x36abbf=_0x324296;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x36abbf['id']);return setRelationship(_0x5b3afc,_0x5377ec,_0x36abbf,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x5b3afc,_0x4bbe03,_0x36abbf,_0x3a95('0x62'));})['then'](function(){return getServerInfo(_0x5b3afc);})[_0x3a95('0x2c')](function(_0x9e2b5b){var _0x284c16=parseInt(_0x9e2b5b[_0x3a95('0x63')][_0x3a95('0x64')](0x0));var _0x2c4e74=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xa848b7['remoteUri'],_0x36abbf['id']);if(_0x284c16>0x6){_0x2c4e74=util[_0x3a95('0x23')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0xa848b7['remoteUri'],_0x36abbf['id']);}logger['info'](_0x3a95('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3a95('0x23')](_0x3a95('0x66'),_0x3998c4[_0x3a95('0xf')]),'trigger:browser:url',{'uri':_0x2c4e74});})[_0x3a95('0x67')](function(_0x25ac3c){logger[_0x3a95('0x68')](_0x3a95('0x58'),JSON[_0x3a95('0x21')](_0x25ac3c));});};exports[_0x3a95('0x69')]=function(_0x22a575,_0x4a15e9,_0xcbcde0,_0x5cc87e,_0x573f43,_0xe55a99,_0x4bfb84){var _0x478416,_0x337e77,_0x22442d,_0x3cdb73;_0xe55a99['remoteUri']=intUtil[_0x3a95('0x55')](_0xe55a99['remoteUri']);_0xe55a99[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xe55a99[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util[_0x3a95('0x23')](_0x3a95('0x57'),_0xe55a99[_0x3a95('0x53')]);if(_0x4bfb84&&_0x4bfb84['recordingFormat']&&_0x4bfb84[_0x3a95('0x6a')]!==_0x3a95('0x6b')){logger[_0x3a95('0xd')](_0x3a95('0x6c'),_0x3a95('0x6d'));_0x4a15e9[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xe55a99['serverUrl'],_0x4a15e9[_0x3a95('0x5b')],md5(_0x4a15e9['uniqueid']));}return getConnection(_0xe55a99)[_0x3a95('0x2c')](function(_0x243c46){_0x3cdb73=_0x243c46;return getUser(_0xe55a99,_0x5cc87e[_0x3a95('0xf')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x6ee875){_0x478416=_0x6ee875;logger[_0x3a95('0xd')](_0x3a95('0x6e'),_0x478416['id']);return getEndUser(_0xe55a99,_0x4a15e9[_0x3a95('0x6f')],_0x4a15e9[_0x3a95('0x70')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x55a48a){_0x337e77=_0x55a48a;logger[_0x3a95('0xd')]('The\x20Enduser\x20ID\x20is:',_0x337e77['id']);return getTicket(_0xe55a99,_0x478416,_0x337e77,_0xcbcde0,_0x4a15e9,_0xcbcde0[_0x3a95('0x71')],_0x3cdb73,'Outbound');})['then'](function(_0x3c36ac){_0x22442d=_0x3c36ac;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x22442d['id']);return setRelationship(_0x3cdb73,_0x478416,_0x22442d,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x3cdb73,_0x337e77,_0x22442d,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x3cdb73);})[_0x3a95('0x2c')](function(_0x37102d){var _0x4cbaee=parseInt(_0x37102d[_0x3a95('0x63')]['charAt'](0x0));var _0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);if(_0x4cbaee>0x6){_0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x72'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);}logger['info'](_0x3a95('0x6c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x3a95('0x66'),_0x5cc87e['name']),_0x3a95('0x73'),{'uri':_0x4e157c});})['catch'](function(_0x16e2f0){logger[_0x3a95('0x68')]('[OUTBOUND]',JSON['stringify'](_0x16e2f0));});};exports[_0x3a95('0x74')]=function(_0x52511f,_0x27e977,_0x4c4ae9,_0x30d2bc,_0x2e14c7,_0x2078ea){var _0x310627,_0x36f376,_0x3efab4,_0x319ea7;_0x2078ea[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0x2078ea['remoteUri']);_0x2078ea[_0x3a95('0x54')]=intUtil['stripTrailingSlash'](_0x2078ea['serverUrl']);def[_0x3a95('0x56')]=util['format']('%s/service/v4_1/rest.php',_0x2078ea['remoteUri']);if(_0x2e14c7&&_0x2e14c7[_0x3a95('0x75')]){logger['info']('['+_0x27e977['lastevent']['toUpperCase']()+']',_0x3a95('0x6d'));_0x27e977[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0x2078ea['serverUrl'],_0x27e977[_0x3a95('0x5b')],md5(_0x27e977[_0x3a95('0x5b')]));}else{_0x27e977['recordingURL']='';}return getConnection(_0x2078ea)[_0x3a95('0x2c')](function(_0x56781d){_0x319ea7=_0x56781d;if(!_[_0x3a95('0x27')](_0x30d2bc)){return getUser(_0x2078ea,_0x30d2bc[_0x3a95('0xf')],_0x319ea7);}else{return getUser(_0x2078ea,null,_0x319ea7);}})[_0x3a95('0x2c')](function(_0x26edd2){_0x310627=_0x26edd2;logger['info'](_0x3a95('0x6e'),_0x310627['id']);return getEndUser(_0x2078ea,_0x27e977[_0x3a95('0x5c')],_0x27e977[_0x3a95('0x5d')],_0x319ea7);})[_0x3a95('0x2c')](function(_0x7ae776){_0x36f376=_0x7ae776;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x36f376['id']);return getTicket(_0x2078ea,_0x310627,_0x36f376,_0x4c4ae9,_0x27e977,_0x4c4ae9[_0x3a95('0x71')],_0x319ea7,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x1c6b1d){_0x3efab4=_0x1c6b1d;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger['info'](_0x3a95('0x76'),_0x3efab4['id']);return setRelationship(_0x319ea7,_0x310627,_0x3efab4,_0x3a95('0x61'));})['then'](function(){return setRelationship(_0x319ea7,_0x36f376,_0x3efab4,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x319ea7);})[_0x3a95('0x67')](function(_0x1eeac1){logger['error']('['+_0x27e977[_0x3a95('0x77')][_0x3a95('0x78')]()+']',JSON[_0x3a95('0x21')](_0x1eeac1));});};
\ No newline at end of file
+var _0x3750=['calleridname','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','error','outbound','uri','recordingFormat','The\x20User\x20ID\x20is:','destcalleridnum','Outbound','users','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[OUTBOUND]','trigger:browser:url','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','POST','getString','created_by','description','date_start','toISOString','slice','replace','duration_hours','parent_id','parent_type','Contacts','parent_name','name','direction','length','variableName','push','idField','JSON','stringify','format','Basic\x20%s','apiKey','base64','get_server_info','isNil','info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','name_value_list','Agent\x20found!','resolve','value','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Enduser\x20created.','debug','merge','forEach','string','customField','nameField','content','type','toString','variable','customVariable','Variable','toLowerCase','custom_fields','login','username','password','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x502c7d,_0x2f1285){var _0x30b7ed=function(_0x2d92f3){while(--_0x2d92f3){_0x502c7d['push'](_0x502c7d['shift']());}};_0x30b7ed(++_0x2f1285);}(_0x3750,0x1f4));var _0x0375=function(_0x419c0c,_0x2598ad){_0x419c0c=_0x419c0c-0x0;var _0x391694=_0x3750[_0x419c0c];return _0x391694;};'use strict';var _=require(_0x0375('0x0'));var rp=require(_0x0375('0x1'));var BPromise=require(_0x0375('0x2'));var md5=require(_0x0375('0x3'));var util=require(_0x0375('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0375('0x5'));var config=require('../../../../config/environment');var logger=require(_0x0375('0x6'))('sugarcrm');config['redis']=_[_0x0375('0x7')](config['redis'],{'host':_0x0375('0x8'),'port':0x18eb});var io=require(_0x0375('0x9'))(new Redis(config[_0x0375('0xa')]));var def={'method':_0x0375('0xb'),'json':!![]};function emit(_0xd7bf4e,_0x5620cf,_0x1a21b8){io['to'](_0xd7bf4e)['emit'](_0x5620cf,_0x1a21b8);}function getTicket(_0x32e136,_0x51ed50,_0x29a3ea,_0x308a5e,_0x306fa5,_0x95ddc4,_0x56894e,_0x13dbb7){logger['info']('Creating\x20new\x20ticket...');var _0x157956=new Date();var _0x501ebb=[{'name':'name','value':intUtil[_0x0375('0xc')](_0x308a5e['Subjects'],_0x306fa5,'\x20')},{'name':'assigned_user_id','value':_0x51ed50['id']},{'name':_0x0375('0xd'),'value':_0x51ed50['id']},{'name':_0x0375('0xe'),'value':intUtil[_0x0375('0xc')](_0x308a5e['Descriptions'],_0x306fa5,'\x0a')},{'name':_0x0375('0xf'),'value':_0x157956[_0x0375('0x10')]()[_0x0375('0x11')](0x0,0x13)[_0x0375('0x12')]('T','\x20')},{'name':_0x0375('0x13'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x0375('0x14'),'value':_0x29a3ea['id']},{'name':_0x0375('0x15'),'value':_0x0375('0x16')},{'name':_0x0375('0x17'),'value':_0x29a3ea[_0x0375('0x18')]},{'name':_0x0375('0x19'),'value':_0x13dbb7}];if(_0x95ddc4[_0x0375('0x1a')]){_['forEach'](_0x95ddc4,function(_0x40d0f3){if(_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]){_0x501ebb[_0x0375('0x1c')]({'name':_0x40d0f3[_0x0375('0x1d')],'value':_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x56894e['id'],'module_name':'Calls','name_value_list':_0x501ebb})}});}function getAuth(_0x1b2e41){return util[_0x0375('0x20')](_0x0375('0x21'),new Buffer(_0x1b2e41[_0x0375('0x22')]+':X')['toString'](_0x0375('0x23')));}function getServerInfo(_0x1b9756){return request({'form':{'method':_0x0375('0x24'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x1b9756['id']})}});}function getUser(_0x359c2f,_0x1b13d8,_0xde1308){if(!_[_0x0375('0x25')](_0x1b13d8)){logger[_0x0375('0x26')](_0x0375('0x27'),_0x1b13d8);return request({'form':{'method':_0x0375('0x28'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0xde1308['id'],'module_name':'Employees','query':util[_0x0375('0x20')](_0x0375('0x29'),_0x1b13d8),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x0375('0x2b')](function(_0x51a3c5){if(_0x51a3c5[_0x0375('0x2c')][_0x0375('0x1a')]){var _0x27f97c=_['find'](_0x51a3c5[_0x0375('0x2c')],function(_0x25feea){return _0x25feea[_0x0375('0x2d')]['user_name']['value']===_0x1b13d8;});if(_0x27f97c){logger[_0x0375('0x26')](_0x0375('0x2e'));return BPromise[_0x0375('0x2f')]({'id':_0x27f97c['name_value_list']['id'][_0x0375('0x30')],'name':_0x27f97c[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')]});}}logger[_0x0375('0x26')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')]['value'],'name':_0xde1308[_0x0375('0x2d')][_0x0375('0x2a')][_0x0375('0x30')]});});}else{logger['info'](_0x0375('0x32'));return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')][_0x0375('0x30')],'name':_0xde1308[_0x0375('0x2d')]['user_name'][_0x0375('0x30')]});}}function getEndUser(_0x3102e8,_0x546506,_0x425954,_0x15ee11){logger[_0x0375('0x26')](_0x0375('0x33'),_0x425954);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':_0x0375('0x16'),'query':util[_0x0375('0x20')](_0x0375('0x34'),_0x425954),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x3f36e6){if(_0x3f36e6['entry_list']['length']){var _0x392f50=_[_0x0375('0x36')](_0x3f36e6[_0x0375('0x2c')],function(_0x5494db){return _0x5494db[_0x0375('0x2d')][_0x0375('0x35')]['value']===_0x425954;});if(_0x392f50){logger[_0x0375('0x26')](_0x0375('0x37'));return BPromise[_0x0375('0x2f')]({'id':_0x392f50[_0x0375('0x2d')]['id'][_0x0375('0x30')],'name':_0x392f50[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')],'phone':_0x392f50['name_value_list'][_0x0375('0x35')][_0x0375('0x30')]});}}else{logger[_0x0375('0x26')](_0x0375('0x38'));return request({'form':{'method':_0x0375('0x39'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':'Contacts','name_value_list':[{'name':_0x0375('0x3a'),'value':_0x546506!=='<unknown>'?_0x546506:util[_0x0375('0x20')]('Caller\x20-\x20%s',_0x425954)},{'name':_0x0375('0x35'),'value':_0x425954}]})}})[_0x0375('0x2b')](function(_0x26bf54){logger['info'](_0x0375('0x3b'));return BPromise[_0x0375('0x2f')]({'id':_0x26bf54['id'],'name':_0x26bf54[_0x0375('0x2c')]['first_name'][_0x0375('0x30')],'phone':_0x26bf54['entry_list'][_0x0375('0x35')][_0x0375('0x30')]});});}});}function request(_0x1e5dfc){logger[_0x0375('0x3c')]('[HTTP]',JSON[_0x0375('0x1f')](_0x1e5dfc));return rp(_[_0x0375('0x3d')](def,_0x1e5dfc));}function getTags(_0x5861ec,_0x207d9f){var _0x531148=[];if(_0x5861ec&&_0x5861ec['length']>0x0){_0x531148=_['map'](_0x5861ec,_0x207d9f);}return _0x531148;}function getCustomFields(_0x3f22a8,_0x3ade9b){var _0x369ec2=[];var _0x5846fe={'custom_fields':[]};if(_0x3f22a8['length']>0x0){_[_0x0375('0x3e')](_0x3f22a8,function(_0x4beadb){if(_0x4beadb['type']===_0x0375('0x3f')&&_0x4beadb['nameField']&&!_0x4beadb[_0x0375('0x40')]){_0x5846fe[_0x4beadb[_0x0375('0x41')]['toLowerCase']()]=_0x4beadb[_0x0375('0x42')]['toString']();}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x3f')&&_0x4beadb['idField']&&_0x4beadb['customField']){_0x5846fe['custom_fields']['push']({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x4beadb[_0x0375('0x42')][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x45')&&_0x4beadb[_0x0375('0x1b')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb['customField']){_0x3ade9b[_0x4beadb[_0x0375('0x1b')]]&&_0x5846fe['custom_fields'][_0x0375('0x1c')]({'id':_0x4beadb['idField'],'value':_0x3ade9b[_0x4beadb[_0x0375('0x1b')]][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x46')&&_0x4beadb['Variable']&&_0x4beadb[_0x0375('0x47')][_0x0375('0x18')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb[_0x0375('0x40')]){_0x3ade9b[_0x4beadb[_0x0375('0x47')]['name'][_0x0375('0x48')]()]&&_0x5846fe[_0x0375('0x49')][_0x0375('0x1c')]({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x3ade9b[_0x4beadb[_0x0375('0x47')][_0x0375('0x18')][_0x0375('0x48')]()]['toString']()});}});}return _0x5846fe;}function getConnection(_0x2168eb){return request({'method':_0x0375('0xb'),'form':{'method':_0x0375('0x4a'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'user_auth':{'user_name':_0x2168eb[_0x0375('0x4b')],'password':_0x2168eb[_0x0375('0x4c')],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})['then'](function(_0x324305){var _0x56da90=_0x324305;if(_0x56da90['id']){def[_0x0375('0x4d')]=_0x56da90['id'];return BPromise[_0x0375('0x2f')](_0x56da90);}else{throw new Error(util['format'](_0x0375('0x4e'),_0x2168eb['id']));}});}function setRelationship(_0x1d064f,_0x1f867e,_0x34806b,_0x3ddc8b){return request({'form':{'method':_0x0375('0x4f'),'input_type':_0x0375('0x1e'),'response_type':'JSON','rest_data':JSON[_0x0375('0x1f')]({'session':_0x1d064f['id'],'module_name':_0x0375('0x50'),'module_id':_0x34806b['id'],'link_field_name':_0x3ddc8b,'related_ids':[_0x1f867e['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x11894f,_0xfca372,_0x579cb1,_0x32b345,_0x6cfab3,_0x4aa764){var _0x4de55d,_0x22b39b,_0x2f0d31,_0x41ce0d;_0x4aa764[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x51')]);_0x4aa764[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x53')]);def['uri']=util[_0x0375('0x20')](_0x0375('0x54'),_0x4aa764['remoteUri']);if(_0x6cfab3&&_0x6cfab3[_0x0375('0x55')]){logger[_0x0375('0x26')]('[QUEUE]',_0x0375('0x56'));_0xfca372[_0x0375('0x57')]=util['format'](_0x0375('0x58'),_0x4aa764[_0x0375('0x53')],_0xfca372[_0x0375('0x59')],md5(_0xfca372[_0x0375('0x59')]));}else{_0xfca372['recordingURL']='';}return getConnection(_0x4aa764)['then'](function(_0x43a8a0){_0x41ce0d=_0x43a8a0;return getUser(_0x4aa764,_0x32b345[_0x0375('0x18')],_0x41ce0d);})['then'](function(_0x5dab6c){_0x4de55d=_0x5dab6c;logger[_0x0375('0x26')]('The\x20User\x20ID\x20is:',_0x4de55d['id']);return getEndUser(_0x4aa764,_0xfca372[_0x0375('0x5a')],_0xfca372['calleridnum'],_0x41ce0d);})[_0x0375('0x2b')](function(_0x2ee88d){_0x22b39b=_0x2ee88d;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x22b39b['id']);return getTicket(_0x4aa764,_0x4de55d,_0x22b39b,_0x579cb1,_0xfca372,_0x579cb1[_0x0375('0x5c')],_0x41ce0d,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x129e9c){_0x2f0d31=_0x129e9c;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')](_0x0375('0x5f'),_0x2f0d31['id']);return setRelationship(_0x41ce0d,_0x4de55d,_0x2f0d31,'users');})['then'](function(){return setRelationship(_0x41ce0d,_0x22b39b,_0x2f0d31,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x41ce0d);})[_0x0375('0x2b')](function(_0x101b48){var _0x5e65b6=parseInt(_0x101b48[_0x0375('0x61')][_0x0375('0x62')](0x0));var _0x49d36e=util['format'](_0x0375('0x63'),_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);if(_0x5e65b6>0x6){_0x49d36e=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);}logger[_0x0375('0x26')](_0x0375('0x64'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x32b345[_0x0375('0x18')]),'trigger:browser:url',{'uri':_0x49d36e});})[_0x0375('0x67')](function(_0x2f37e0){logger[_0x0375('0x68')](_0x0375('0x64'),JSON[_0x0375('0x1f')](_0x2f37e0));});};exports[_0x0375('0x69')]=function(_0x459c6a,_0x2295fd,_0xf3f0bf,_0x968b48,_0x38d1ca,_0x52d605,_0x5913fc){var _0x1cf460,_0x36e5d8,_0x3b6174,_0x32d17a;_0x52d605['remoteUri']=intUtil['stripTrailingSlash'](_0x52d605[_0x0375('0x51')]);_0x52d605[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x52d605['serverUrl']);def[_0x0375('0x6a')]=util[_0x0375('0x20')](_0x0375('0x54'),_0x52d605[_0x0375('0x51')]);if(_0x5913fc&&_0x5913fc[_0x0375('0x6b')]&&_0x5913fc[_0x0375('0x6b')]!=='none'){logger['info']('[OUTBOUND]',_0x0375('0x56'));_0x2295fd[_0x0375('0x57')]=util[_0x0375('0x20')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x52d605['serverUrl'],_0x2295fd['uniqueid'],md5(_0x2295fd[_0x0375('0x59')]));}return getConnection(_0x52d605)[_0x0375('0x2b')](function(_0x23e615){_0x32d17a=_0x23e615;return getUser(_0x52d605,_0x968b48[_0x0375('0x18')],_0x32d17a);})['then'](function(_0x501abc){_0x1cf460=_0x501abc;logger['info'](_0x0375('0x6c'),_0x1cf460['id']);return getEndUser(_0x52d605,_0x2295fd['destcalleridname'],_0x2295fd[_0x0375('0x6d')],_0x32d17a);})[_0x0375('0x2b')](function(_0x3540a6){_0x36e5d8=_0x3540a6;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x36e5d8['id']);return getTicket(_0x52d605,_0x1cf460,_0x36e5d8,_0xf3f0bf,_0x2295fd,_0xf3f0bf['Fields'],_0x32d17a,_0x0375('0x6e'));})[_0x0375('0x2b')](function(_0x15c312){_0x3b6174=_0x15c312;logger[_0x0375('0x26')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3b6174['id']);return setRelationship(_0x32d17a,_0x1cf460,_0x3b6174,_0x0375('0x6f'));})['then'](function(){return setRelationship(_0x32d17a,_0x36e5d8,_0x3b6174,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x32d17a);})[_0x0375('0x2b')](function(_0x393850){var _0x208fca=parseInt(_0x393850[_0x0375('0x61')]['charAt'](0x0));var _0x36f00a=util['format'](_0x0375('0x63'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);if(_0x208fca>0x6){_0x36f00a=util[_0x0375('0x20')](_0x0375('0x70'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);}logger[_0x0375('0x26')](_0x0375('0x71'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x968b48[_0x0375('0x18')]),_0x0375('0x72'),{'uri':_0x36f00a});})[_0x0375('0x67')](function(_0x317775){logger[_0x0375('0x68')](_0x0375('0x71'),JSON[_0x0375('0x1f')](_0x317775));});};exports['unmanaged']=function(_0x2d974b,_0x29f8f6,_0x4a510b,_0x15cdd6,_0x124ae4,_0x439913){var _0x48e72e,_0x5f4f23,_0x5a4fdf,_0x15cd08;_0x439913[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x51')]);_0x439913[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x53')]);def['uri']=util['format'](_0x0375('0x54'),_0x439913['remoteUri']);if(_0x124ae4&&_0x124ae4[_0x0375('0x55')]){logger['info']('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',_0x0375('0x56'));_0x29f8f6[_0x0375('0x57')]=util[_0x0375('0x20')](_0x0375('0x58'),_0x439913[_0x0375('0x53')],_0x29f8f6[_0x0375('0x59')],md5(_0x29f8f6[_0x0375('0x59')]));}else{_0x29f8f6[_0x0375('0x57')]='';}return getConnection(_0x439913)['then'](function(_0x18cca6){_0x15cd08=_0x18cca6;if(!_['isNil'](_0x15cdd6)){return getUser(_0x439913,_0x15cdd6['name'],_0x15cd08);}else{return getUser(_0x439913,null,_0x15cd08);}})[_0x0375('0x2b')](function(_0x3b4ae4){_0x48e72e=_0x3b4ae4;logger[_0x0375('0x26')](_0x0375('0x6c'),_0x48e72e['id']);return getEndUser(_0x439913,_0x29f8f6['calleridname'],_0x29f8f6[_0x0375('0x75')],_0x15cd08);})[_0x0375('0x2b')](function(_0x46b647){_0x5f4f23=_0x46b647;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x5f4f23['id']);return getTicket(_0x439913,_0x48e72e,_0x5f4f23,_0x4a510b,_0x29f8f6,_0x4a510b['Fields'],_0x15cd08,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x31a933){_0x5a4fdf=_0x31a933;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')]('The\x20Ticket\x20ID\x20is:',_0x5a4fdf['id']);return setRelationship(_0x15cd08,_0x48e72e,_0x5a4fdf,_0x0375('0x6f'));})[_0x0375('0x2b')](function(){return setRelationship(_0x15cd08,_0x5f4f23,_0x5a4fdf,_0x0375('0x60'));})['then'](function(){return getServerInfo(_0x15cd08);})[_0x0375('0x67')](function(_0x1e2fb9){logger[_0x0375('0x68')]('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',JSON[_0x0375('0x1f')](_0x1e2fb9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff