// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc383=['Descriptions','date_start','toISOString','replace','duration_minutes','parent_type','Contacts','parent_name','length','forEach','variableName','push','JSON','stringify','Calls','format','Basic\x20%s','apiKey','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','entry_list','find','name_value_list','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','then','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Caller\x20-\x20%s','Enduser\x20created.','merge','map','type','string','nameField','customField','toLowerCase','idField','custom_fields','Variable','username','password','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','queue','serverUrl','stripTrailingSlash','uri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','version','charAt','remoteUri','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','user:%s','trigger:browser:url','catch','outbound','%s/service/v4_1/rest.php','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','Outbound','users','contacts','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','toUpperCase','error','lodash','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','Subjects','assigned_user_id','created_by','description'];(function(_0x1a16f4,_0x433a8f){var _0x3ebad0=function(_0x1db8b4){while(--_0x1db8b4){_0x1a16f4['push'](_0x1a16f4['shift']());}};_0x3ebad0(++_0x433a8f);}(_0xc383,0xd4));var _0x3c38=function(_0x566f61,_0x2dad4f){_0x566f61=_0x566f61-0x0;var _0x45521b=_0xc383[_0x566f61];return _0x45521b;};'use strict';var _=require(_0x3c38('0x0'));var rp=require(_0x3c38('0x1'));var BPromise=require(_0x3c38('0x2'));var md5=require('md5');var util=require(_0x3c38('0x3'));var Redis=require('ioredis');var intUtil=require(_0x3c38('0x4'));var config=require(_0x3c38('0x5'));var logger=require(_0x3c38('0x6'))(_0x3c38('0x7'));config[_0x3c38('0x8')]=_[_0x3c38('0x9')](config[_0x3c38('0x8')],{'host':_0x3c38('0xa'),'port':0x18eb});var io=require(_0x3c38('0xb'))(new Redis(config[_0x3c38('0x8')]));var def={'method':_0x3c38('0xc'),'json':!![]};function emit(_0x178311,_0x5d472e,_0x3fb830){io['to'](_0x178311)[_0x3c38('0xd')](_0x5d472e,_0x3fb830);}function getTicket(_0x5c00b3,_0x4e77b0,_0x2c4407,_0x540fa2,_0x2affc1,_0x2d3cbd,_0x57012d,_0x5e6b13){logger[_0x3c38('0xe')](_0x3c38('0xf'));var _0x12c1ed=new Date();var _0x45ac6d=[{'name':_0x3c38('0x10'),'value':intUtil[_0x3c38('0x11')](_0x540fa2[_0x3c38('0x12')],_0x2affc1,'\x20')},{'name':_0x3c38('0x13'),'value':_0x4e77b0['id']},{'name':_0x3c38('0x14'),'value':_0x4e77b0['id']},{'name':_0x3c38('0x15'),'value':intUtil[_0x3c38('0x11')](_0x540fa2[_0x3c38('0x16')],_0x2affc1,'\x0a')},{'name':_0x3c38('0x17'),'value':_0x12c1ed[_0x3c38('0x18')]()['slice'](0x0,0x13)[_0x3c38('0x19')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3c38('0x1a'),'value':'15'},{'name':'parent_id','value':_0x2c4407['id']},{'name':_0x3c38('0x1b'),'value':_0x3c38('0x1c')},{'name':_0x3c38('0x1d'),'value':_0x2c4407[_0x3c38('0x10')]},{'name':'direction','value':_0x5e6b13}];if(_0x2d3cbd[_0x3c38('0x1e')]){_[_0x3c38('0x1f')](_0x2d3cbd,function(_0x1a2ff1){if(_0x2affc1[_0x1a2ff1[_0x3c38('0x20')]]){_0x45ac6d[_0x3c38('0x21')]({'name':_0x1a2ff1['idField'],'value':_0x2affc1[_0x1a2ff1[_0x3c38('0x20')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x3c38('0x22'),'response_type':'JSON','rest_data':JSON[_0x3c38('0x23')]({'session':_0x57012d['id'],'module_name':_0x3c38('0x24'),'name_value_list':_0x45ac6d})}});}function getAuth(_0x7f1899){return util[_0x3c38('0x25')](_0x3c38('0x26'),new Buffer(_0x7f1899[_0x3c38('0x27')]+':X')[_0x3c38('0x28')](_0x3c38('0x29')));}function getServerInfo(_0x31964f){return request({'form':{'method':_0x3c38('0x2a'),'input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON['stringify']({'session':_0x31964f['id']})}});}function getUser(_0xf614bb,_0x33d21f,_0x459c4f){if(!_[_0x3c38('0x2b')](_0x33d21f)){logger['info'](_0x3c38('0x2c'),_0x33d21f);return request({'form':{'method':_0x3c38('0x2d'),'input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON['stringify']({'session':_0x459c4f['id'],'module_name':'Employees','query':util[_0x3c38('0x25')](_0x3c38('0x2e'),_0x33d21f),'order_by':'','offset':'0','select_fields':['id',_0x3c38('0x10'),_0x3c38('0x2f')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x4954c0){if(_0x4954c0[_0x3c38('0x30')][_0x3c38('0x1e')]){var _0x2b431b=_[_0x3c38('0x31')](_0x4954c0[_0x3c38('0x30')],function(_0x29f81a){return _0x29f81a['name_value_list']['user_name']['value']===_0x33d21f;});if(_0x2b431b){logger[_0x3c38('0xe')]('Agent\x20found!');return BPromise['resolve']({'id':_0x2b431b[_0x3c38('0x32')]['id'][_0x3c38('0x33')],'name':_0x2b431b[_0x3c38('0x32')][_0x3c38('0x10')][_0x3c38('0x33')]});}}logger[_0x3c38('0xe')](_0x3c38('0x34'));return BPromise[_0x3c38('0x35')]({'id':_0x459c4f['name_value_list']['user_id'][_0x3c38('0x33')],'name':_0x459c4f[_0x3c38('0x32')][_0x3c38('0x2f')][_0x3c38('0x33')]});});}else{logger['info'](_0x3c38('0x36'));return BPromise[_0x3c38('0x35')]({'id':_0x459c4f['name_value_list']['user_id']['value'],'name':_0x459c4f[_0x3c38('0x32')][_0x3c38('0x2f')][_0x3c38('0x33')]});}}function getEndUser(_0x484a3b,_0x4f0f37,_0x4c4488,_0x26899f){logger[_0x3c38('0xe')](_0x3c38('0x37'),_0x4c4488);return request({'form':{'method':_0x3c38('0x2d'),'input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON[_0x3c38('0x23')]({'session':_0x26899f['id'],'module_name':_0x3c38('0x1c'),'query':util['format']('contacts.phone_home\x20=\x20\x22%s\x22',_0x4c4488),'order_by':'','offset':'0','select_fields':['id','name','phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3c38('0x38')](function(_0x26e406){if(_0x26e406[_0x3c38('0x30')]['length']){var _0x357248=_[_0x3c38('0x31')](_0x26e406[_0x3c38('0x30')],function(_0x8e159d){return _0x8e159d['name_value_list'][_0x3c38('0x39')][_0x3c38('0x33')]===_0x4c4488;});if(_0x357248){logger['info']('Enduser\x20found!');return BPromise['resolve']({'id':_0x357248[_0x3c38('0x32')]['id'][_0x3c38('0x33')],'name':_0x357248[_0x3c38('0x32')][_0x3c38('0x10')][_0x3c38('0x33')],'phone':_0x357248[_0x3c38('0x32')]['phone_home'][_0x3c38('0x33')]});}}else{logger['info'](_0x3c38('0x3a'));return request({'form':{'method':_0x3c38('0x3b'),'input_type':_0x3c38('0x22'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x26899f['id'],'module_name':_0x3c38('0x1c'),'name_value_list':[{'name':_0x3c38('0x3c'),'value':_0x4f0f37!=='<unknown>'?_0x4f0f37:util[_0x3c38('0x25')](_0x3c38('0x3d'),_0x4c4488)},{'name':_0x3c38('0x39'),'value':_0x4c4488}]})}})[_0x3c38('0x38')](function(_0x56c252){logger[_0x3c38('0xe')](_0x3c38('0x3e'));return BPromise['resolve']({'id':_0x56c252['id'],'name':_0x56c252[_0x3c38('0x30')]['first_name'][_0x3c38('0x33')],'phone':_0x56c252[_0x3c38('0x30')][_0x3c38('0x39')][_0x3c38('0x33')]});});}});}function request(_0x339a99){logger['debug']('[HTTP]',JSON[_0x3c38('0x23')](_0x339a99));return rp(_[_0x3c38('0x3f')](def,_0x339a99));}function getTags(_0x20ef34,_0x3068fb){var _0x25381a=[];if(_0x20ef34&&_0x20ef34['length']>0x0){_0x25381a=_[_0x3c38('0x40')](_0x20ef34,_0x3068fb);}return _0x25381a;}function getCustomFields(_0x1bb4b0,_0x52b14e){var _0x4d0770=[];var _0x415022={'custom_fields':[]};if(_0x1bb4b0['length']>0x0){_[_0x3c38('0x1f')](_0x1bb4b0,function(_0x36904d){if(_0x36904d[_0x3c38('0x41')]===_0x3c38('0x42')&&_0x36904d[_0x3c38('0x43')]&&!_0x36904d[_0x3c38('0x44')]){_0x415022[_0x36904d[_0x3c38('0x43')][_0x3c38('0x45')]()]=_0x36904d['content']['toString']();}else if(_0x36904d[_0x3c38('0x41')]===_0x3c38('0x42')&&_0x36904d[_0x3c38('0x46')]&&_0x36904d[_0x3c38('0x44')]){_0x415022[_0x3c38('0x47')][_0x3c38('0x21')]({'id':_0x36904d[_0x3c38('0x46')],'value':_0x36904d['content'][_0x3c38('0x28')]()});}else if(_0x36904d['type']==='variable'&&_0x36904d['variableName']&&_0x36904d[_0x3c38('0x46')]&&_0x36904d[_0x3c38('0x44')]){_0x52b14e[_0x36904d[_0x3c38('0x20')]]&&_0x415022['custom_fields']['push']({'id':_0x36904d[_0x3c38('0x46')],'value':_0x52b14e[_0x36904d[_0x3c38('0x20')]][_0x3c38('0x28')]()});}else if(_0x36904d[_0x3c38('0x41')]==='customVariable'&&_0x36904d[_0x3c38('0x48')]&&_0x36904d[_0x3c38('0x48')]['name']&&_0x36904d['idField']&&_0x36904d[_0x3c38('0x44')]){_0x52b14e[_0x36904d[_0x3c38('0x48')][_0x3c38('0x10')]['toLowerCase']()]&&_0x415022[_0x3c38('0x47')][_0x3c38('0x21')]({'id':_0x36904d[_0x3c38('0x46')],'value':_0x52b14e[_0x36904d['Variable'][_0x3c38('0x10')]['toLowerCase']()][_0x3c38('0x28')]()});}});}return _0x415022;}function getConnection(_0x2f2acf){return request({'method':_0x3c38('0xc'),'form':{'method':'login','input_type':_0x3c38('0x22'),'response_type':_0x3c38('0x22'),'rest_data':JSON[_0x3c38('0x23')]({'user_auth':{'user_name':_0x2f2acf[_0x3c38('0x49')],'password':_0x2f2acf[_0x3c38('0x4a')],'encryption':'PLAIN'},'application':_0x3c38('0x4b')})}})['then'](function(_0x16a308){var _0x33ae5b=_0x16a308;if(_0x33ae5b['id']){def[_0x3c38('0x4c')]=_0x33ae5b['id'];return BPromise[_0x3c38('0x35')](_0x33ae5b);}else{throw new Error(util['format'](_0x3c38('0x4d'),_0x2f2acf['id']));}});}function setRelationship(_0x7168c0,_0x2cd45b,_0x1d4fae,_0x3cd73b){return request({'form':{'method':'set_relationship','input_type':'JSON','response_type':_0x3c38('0x22'),'rest_data':JSON[_0x3c38('0x23')]({'session':_0x7168c0['id'],'module_name':'Calls','module_id':_0x1d4fae['id'],'link_field_name':_0x3cd73b,'related_ids':[_0x2cd45b['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3c38('0x4e')]=function(_0x21e81a,_0x44f665,_0xdbe368,_0x4e1911,_0x3227bf,_0x23084f){var _0x5e75f0,_0x22a618,_0x2b70e9,_0x1fc9bb;_0x23084f['remoteUri']=intUtil['stripTrailingSlash'](_0x23084f['remoteUri']);_0x23084f[_0x3c38('0x4f')]=intUtil[_0x3c38('0x50')](_0x23084f[_0x3c38('0x4f')]);def[_0x3c38('0x51')]=util[_0x3c38('0x25')]('%s/service/v4_1/rest.php',_0x23084f['remoteUri']);if(_0x3227bf&&_0x3227bf[_0x3c38('0x52')]){logger[_0x3c38('0xe')](_0x3c38('0x53'),_0x3c38('0x54'));_0x44f665['recordingURL']=util[_0x3c38('0x25')](_0x3c38('0x55'),_0x23084f['serverUrl'],_0x44f665[_0x3c38('0x56')],md5(_0x44f665['uniqueid']));}else{_0x44f665['recordingURL']='';}return getConnection(_0x23084f)[_0x3c38('0x38')](function(_0x48a553){_0x1fc9bb=_0x48a553;return getUser(_0x23084f,_0x4e1911['name'],_0x1fc9bb);})[_0x3c38('0x38')](function(_0x3a6ec5){_0x5e75f0=_0x3a6ec5;logger['info'](_0x3c38('0x57'),_0x5e75f0['id']);return getEndUser(_0x23084f,_0x44f665[_0x3c38('0x58')],_0x44f665[_0x3c38('0x59')],_0x1fc9bb);})['then'](function(_0x6f88a6){_0x22a618=_0x6f88a6;logger[_0x3c38('0xe')](_0x3c38('0x5a'),_0x22a618['id']);return getTicket(_0x23084f,_0x5e75f0,_0x22a618,_0xdbe368,_0x44f665,_0xdbe368[_0x3c38('0x5b')],_0x1fc9bb,_0x3c38('0x5c'));})[_0x3c38('0x38')](function(_0x41e790){_0x2b70e9=_0x41e790;logger[_0x3c38('0xe')](_0x3c38('0x5d'));logger[_0x3c38('0xe')](_0x3c38('0x5e'),_0x2b70e9['id']);return setRelationship(_0x1fc9bb,_0x5e75f0,_0x2b70e9,'users');})[_0x3c38('0x38')](function(){return setRelationship(_0x1fc9bb,_0x22a618,_0x2b70e9,'contacts');})[_0x3c38('0x38')](function(){return getServerInfo(_0x1fc9bb);})['then'](function(_0x205361){var _0x925ec3=parseInt(_0x205361[_0x3c38('0x5f')][_0x3c38('0x60')](0x0));var _0x2f58d0=util[_0x3c38('0x25')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x23084f[_0x3c38('0x61')],_0x2b70e9['id']);if(_0x925ec3>0x6){_0x2f58d0=util[_0x3c38('0x25')](_0x3c38('0x62'),_0x23084f['remoteUri'],_0x2b70e9['id']);}logger[_0x3c38('0xe')](_0x3c38('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3c38('0x25')](_0x3c38('0x63'),_0x4e1911['name']),_0x3c38('0x64'),{'uri':_0x2f58d0});})[_0x3c38('0x65')](function(_0x5de288){logger['error'](_0x3c38('0x53'),JSON[_0x3c38('0x23')](_0x5de288));});};exports[_0x3c38('0x66')]=function(_0x4815bc,_0x35fbf2,_0x42536f,_0x43c13f,_0x2ec38f,_0x251322,_0x159085){var _0x34eff0,_0x2b437e,_0x5933b7,_0xa3baf1;_0x251322[_0x3c38('0x61')]=intUtil[_0x3c38('0x50')](_0x251322[_0x3c38('0x61')]);_0x251322[_0x3c38('0x4f')]=intUtil[_0x3c38('0x50')](_0x251322[_0x3c38('0x4f')]);def['uri']=util[_0x3c38('0x25')](_0x3c38('0x67'),_0x251322[_0x3c38('0x61')]);if(_0x159085&&_0x159085[_0x3c38('0x68')]&&_0x159085[_0x3c38('0x68')]!==_0x3c38('0x69')){logger[_0x3c38('0xe')](_0x3c38('0x6a'),_0x3c38('0x54'));_0x35fbf2[_0x3c38('0x6b')]=util[_0x3c38('0x25')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x251322['serverUrl'],_0x35fbf2[_0x3c38('0x56')],md5(_0x35fbf2[_0x3c38('0x56')]));}return getConnection(_0x251322)[_0x3c38('0x38')](function(_0x4dd59c){_0xa3baf1=_0x4dd59c;return getUser(_0x251322,_0x43c13f[_0x3c38('0x10')],_0xa3baf1);})[_0x3c38('0x38')](function(_0x42a4fa){_0x34eff0=_0x42a4fa;logger[_0x3c38('0xe')](_0x3c38('0x57'),_0x34eff0['id']);return getEndUser(_0x251322,_0x35fbf2['destcalleridname'],_0x35fbf2[_0x3c38('0x6c')],_0xa3baf1);})[_0x3c38('0x38')](function(_0x5ce436){_0x2b437e=_0x5ce436;logger[_0x3c38('0xe')](_0x3c38('0x5a'),_0x2b437e['id']);return getTicket(_0x251322,_0x34eff0,_0x2b437e,_0x42536f,_0x35fbf2,_0x42536f[_0x3c38('0x5b')],_0xa3baf1,_0x3c38('0x6d'));})['then'](function(_0x1f2130){_0x5933b7=_0x1f2130;logger[_0x3c38('0xe')]('Ticket\x20created!');logger[_0x3c38('0xe')]('The\x20Ticket\x20ID\x20is:',_0x5933b7['id']);return setRelationship(_0xa3baf1,_0x34eff0,_0x5933b7,_0x3c38('0x6e'));})[_0x3c38('0x38')](function(){return setRelationship(_0xa3baf1,_0x2b437e,_0x5933b7,_0x3c38('0x6f'));})[_0x3c38('0x38')](function(){return getServerInfo(_0xa3baf1);})['then'](function(_0x4993e5){var _0xa4df3c=parseInt(_0x4993e5['version'][_0x3c38('0x60')](0x0));var _0x44081b=util[_0x3c38('0x25')](_0x3c38('0x70'),_0x251322[_0x3c38('0x61')],_0x5933b7['id']);if(_0xa4df3c>0x6){_0x44081b=util[_0x3c38('0x25')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x251322[_0x3c38('0x61')],_0x5933b7['id']);}logger['info'](_0x3c38('0x6a'),_0x3c38('0x71'));emit(util[_0x3c38('0x25')](_0x3c38('0x63'),_0x43c13f[_0x3c38('0x10')]),'trigger:browser:url',{'uri':_0x44081b});})[_0x3c38('0x65')](function(_0x5c06ef){logger['error'](_0x3c38('0x6a'),JSON[_0x3c38('0x23')](_0x5c06ef));});};exports[_0x3c38('0x72')]=function(_0x539ee6,_0x4ca9f0,_0x31667a,_0x3855a4,_0x417960,_0x2f3f1f){var _0x1ed858,_0x54cd14,_0x27b7bb,_0x59f5db;_0x2f3f1f[_0x3c38('0x61')]=intUtil[_0x3c38('0x50')](_0x2f3f1f[_0x3c38('0x61')]);_0x2f3f1f[_0x3c38('0x4f')]=intUtil['stripTrailingSlash'](_0x2f3f1f[_0x3c38('0x4f')]);def[_0x3c38('0x51')]=util['format'](_0x3c38('0x67'),_0x2f3f1f[_0x3c38('0x61')]);if(_0x417960&&_0x417960[_0x3c38('0x52')]){logger[_0x3c38('0xe')]('['+_0x4ca9f0['lastevent'][_0x3c38('0x73')]()+']','Recording\x20is\x20enabled!');_0x4ca9f0['recordingURL']=util['format'](_0x3c38('0x55'),_0x2f3f1f[_0x3c38('0x4f')],_0x4ca9f0[_0x3c38('0x56')],md5(_0x4ca9f0['uniqueid']));}else{_0x4ca9f0['recordingURL']='';}return getConnection(_0x2f3f1f)[_0x3c38('0x38')](function(_0x4cc9fc){_0x59f5db=_0x4cc9fc;if(!_[_0x3c38('0x2b')](_0x3855a4)){return getUser(_0x2f3f1f,_0x3855a4[_0x3c38('0x10')],_0x59f5db);}else{return getUser(_0x2f3f1f,null,_0x59f5db);}})[_0x3c38('0x38')](function(_0x39f9f3){_0x1ed858=_0x39f9f3;logger['info'](_0x3c38('0x57'),_0x1ed858['id']);return getEndUser(_0x2f3f1f,_0x4ca9f0[_0x3c38('0x58')],_0x4ca9f0[_0x3c38('0x59')],_0x59f5db);})[_0x3c38('0x38')](function(_0x15ea6a){_0x54cd14=_0x15ea6a;logger[_0x3c38('0xe')](_0x3c38('0x5a'),_0x54cd14['id']);return getTicket(_0x2f3f1f,_0x1ed858,_0x54cd14,_0x31667a,_0x4ca9f0,_0x31667a[_0x3c38('0x5b')],_0x59f5db,_0x3c38('0x5c'));})[_0x3c38('0x38')](function(_0x725c7f){_0x27b7bb=_0x725c7f;logger[_0x3c38('0xe')]('Ticket\x20created!');logger[_0x3c38('0xe')](_0x3c38('0x5e'),_0x27b7bb['id']);return setRelationship(_0x59f5db,_0x1ed858,_0x27b7bb,'users');})[_0x3c38('0x38')](function(){return setRelationship(_0x59f5db,_0x54cd14,_0x27b7bb,'contacts');})[_0x3c38('0x38')](function(){return getServerInfo(_0x59f5db);})[_0x3c38('0x65')](function(_0x4a2c64){logger[_0x3c38('0x74')]('['+_0x4ca9f0['lastevent'][_0x3c38('0x73')]()+']',JSON[_0x3c38('0x23')](_0x4a2c64));});};
\ No newline at end of file
+var _0x3750=['calleridname','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','error','outbound','uri','recordingFormat','The\x20User\x20ID\x20is:','destcalleridnum','Outbound','users','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[OUTBOUND]','trigger:browser:url','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','POST','getString','created_by','description','date_start','toISOString','slice','replace','duration_hours','parent_id','parent_type','Contacts','parent_name','name','direction','length','variableName','push','idField','JSON','stringify','format','Basic\x20%s','apiKey','base64','get_server_info','isNil','info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','name_value_list','Agent\x20found!','resolve','value','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Enduser\x20created.','debug','merge','forEach','string','customField','nameField','content','type','toString','variable','customVariable','Variable','toLowerCase','custom_fields','login','username','password','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x502c7d,_0x2f1285){var _0x30b7ed=function(_0x2d92f3){while(--_0x2d92f3){_0x502c7d['push'](_0x502c7d['shift']());}};_0x30b7ed(++_0x2f1285);}(_0x3750,0x1f4));var _0x0375=function(_0x419c0c,_0x2598ad){_0x419c0c=_0x419c0c-0x0;var _0x391694=_0x3750[_0x419c0c];return _0x391694;};'use strict';var _=require(_0x0375('0x0'));var rp=require(_0x0375('0x1'));var BPromise=require(_0x0375('0x2'));var md5=require(_0x0375('0x3'));var util=require(_0x0375('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0375('0x5'));var config=require('../../../../config/environment');var logger=require(_0x0375('0x6'))('sugarcrm');config['redis']=_[_0x0375('0x7')](config['redis'],{'host':_0x0375('0x8'),'port':0x18eb});var io=require(_0x0375('0x9'))(new Redis(config[_0x0375('0xa')]));var def={'method':_0x0375('0xb'),'json':!![]};function emit(_0xd7bf4e,_0x5620cf,_0x1a21b8){io['to'](_0xd7bf4e)['emit'](_0x5620cf,_0x1a21b8);}function getTicket(_0x32e136,_0x51ed50,_0x29a3ea,_0x308a5e,_0x306fa5,_0x95ddc4,_0x56894e,_0x13dbb7){logger['info']('Creating\x20new\x20ticket...');var _0x157956=new Date();var _0x501ebb=[{'name':'name','value':intUtil[_0x0375('0xc')](_0x308a5e['Subjects'],_0x306fa5,'\x20')},{'name':'assigned_user_id','value':_0x51ed50['id']},{'name':_0x0375('0xd'),'value':_0x51ed50['id']},{'name':_0x0375('0xe'),'value':intUtil[_0x0375('0xc')](_0x308a5e['Descriptions'],_0x306fa5,'\x0a')},{'name':_0x0375('0xf'),'value':_0x157956[_0x0375('0x10')]()[_0x0375('0x11')](0x0,0x13)[_0x0375('0x12')]('T','\x20')},{'name':_0x0375('0x13'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x0375('0x14'),'value':_0x29a3ea['id']},{'name':_0x0375('0x15'),'value':_0x0375('0x16')},{'name':_0x0375('0x17'),'value':_0x29a3ea[_0x0375('0x18')]},{'name':_0x0375('0x19'),'value':_0x13dbb7}];if(_0x95ddc4[_0x0375('0x1a')]){_['forEach'](_0x95ddc4,function(_0x40d0f3){if(_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]){_0x501ebb[_0x0375('0x1c')]({'name':_0x40d0f3[_0x0375('0x1d')],'value':_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x56894e['id'],'module_name':'Calls','name_value_list':_0x501ebb})}});}function getAuth(_0x1b2e41){return util[_0x0375('0x20')](_0x0375('0x21'),new Buffer(_0x1b2e41[_0x0375('0x22')]+':X')['toString'](_0x0375('0x23')));}function getServerInfo(_0x1b9756){return request({'form':{'method':_0x0375('0x24'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x1b9756['id']})}});}function getUser(_0x359c2f,_0x1b13d8,_0xde1308){if(!_[_0x0375('0x25')](_0x1b13d8)){logger[_0x0375('0x26')](_0x0375('0x27'),_0x1b13d8);return request({'form':{'method':_0x0375('0x28'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0xde1308['id'],'module_name':'Employees','query':util[_0x0375('0x20')](_0x0375('0x29'),_0x1b13d8),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x0375('0x2b')](function(_0x51a3c5){if(_0x51a3c5[_0x0375('0x2c')][_0x0375('0x1a')]){var _0x27f97c=_['find'](_0x51a3c5[_0x0375('0x2c')],function(_0x25feea){return _0x25feea[_0x0375('0x2d')]['user_name']['value']===_0x1b13d8;});if(_0x27f97c){logger[_0x0375('0x26')](_0x0375('0x2e'));return BPromise[_0x0375('0x2f')]({'id':_0x27f97c['name_value_list']['id'][_0x0375('0x30')],'name':_0x27f97c[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')]});}}logger[_0x0375('0x26')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')]['value'],'name':_0xde1308[_0x0375('0x2d')][_0x0375('0x2a')][_0x0375('0x30')]});});}else{logger['info'](_0x0375('0x32'));return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')][_0x0375('0x30')],'name':_0xde1308[_0x0375('0x2d')]['user_name'][_0x0375('0x30')]});}}function getEndUser(_0x3102e8,_0x546506,_0x425954,_0x15ee11){logger[_0x0375('0x26')](_0x0375('0x33'),_0x425954);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':_0x0375('0x16'),'query':util[_0x0375('0x20')](_0x0375('0x34'),_0x425954),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x3f36e6){if(_0x3f36e6['entry_list']['length']){var _0x392f50=_[_0x0375('0x36')](_0x3f36e6[_0x0375('0x2c')],function(_0x5494db){return _0x5494db[_0x0375('0x2d')][_0x0375('0x35')]['value']===_0x425954;});if(_0x392f50){logger[_0x0375('0x26')](_0x0375('0x37'));return BPromise[_0x0375('0x2f')]({'id':_0x392f50[_0x0375('0x2d')]['id'][_0x0375('0x30')],'name':_0x392f50[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')],'phone':_0x392f50['name_value_list'][_0x0375('0x35')][_0x0375('0x30')]});}}else{logger[_0x0375('0x26')](_0x0375('0x38'));return request({'form':{'method':_0x0375('0x39'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':'Contacts','name_value_list':[{'name':_0x0375('0x3a'),'value':_0x546506!=='<unknown>'?_0x546506:util[_0x0375('0x20')]('Caller\x20-\x20%s',_0x425954)},{'name':_0x0375('0x35'),'value':_0x425954}]})}})[_0x0375('0x2b')](function(_0x26bf54){logger['info'](_0x0375('0x3b'));return BPromise[_0x0375('0x2f')]({'id':_0x26bf54['id'],'name':_0x26bf54[_0x0375('0x2c')]['first_name'][_0x0375('0x30')],'phone':_0x26bf54['entry_list'][_0x0375('0x35')][_0x0375('0x30')]});});}});}function request(_0x1e5dfc){logger[_0x0375('0x3c')]('[HTTP]',JSON[_0x0375('0x1f')](_0x1e5dfc));return rp(_[_0x0375('0x3d')](def,_0x1e5dfc));}function getTags(_0x5861ec,_0x207d9f){var _0x531148=[];if(_0x5861ec&&_0x5861ec['length']>0x0){_0x531148=_['map'](_0x5861ec,_0x207d9f);}return _0x531148;}function getCustomFields(_0x3f22a8,_0x3ade9b){var _0x369ec2=[];var _0x5846fe={'custom_fields':[]};if(_0x3f22a8['length']>0x0){_[_0x0375('0x3e')](_0x3f22a8,function(_0x4beadb){if(_0x4beadb['type']===_0x0375('0x3f')&&_0x4beadb['nameField']&&!_0x4beadb[_0x0375('0x40')]){_0x5846fe[_0x4beadb[_0x0375('0x41')]['toLowerCase']()]=_0x4beadb[_0x0375('0x42')]['toString']();}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x3f')&&_0x4beadb['idField']&&_0x4beadb['customField']){_0x5846fe['custom_fields']['push']({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x4beadb[_0x0375('0x42')][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x45')&&_0x4beadb[_0x0375('0x1b')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb['customField']){_0x3ade9b[_0x4beadb[_0x0375('0x1b')]]&&_0x5846fe['custom_fields'][_0x0375('0x1c')]({'id':_0x4beadb['idField'],'value':_0x3ade9b[_0x4beadb[_0x0375('0x1b')]][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x46')&&_0x4beadb['Variable']&&_0x4beadb[_0x0375('0x47')][_0x0375('0x18')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb[_0x0375('0x40')]){_0x3ade9b[_0x4beadb[_0x0375('0x47')]['name'][_0x0375('0x48')]()]&&_0x5846fe[_0x0375('0x49')][_0x0375('0x1c')]({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x3ade9b[_0x4beadb[_0x0375('0x47')][_0x0375('0x18')][_0x0375('0x48')]()]['toString']()});}});}return _0x5846fe;}function getConnection(_0x2168eb){return request({'method':_0x0375('0xb'),'form':{'method':_0x0375('0x4a'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'user_auth':{'user_name':_0x2168eb[_0x0375('0x4b')],'password':_0x2168eb[_0x0375('0x4c')],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})['then'](function(_0x324305){var _0x56da90=_0x324305;if(_0x56da90['id']){def[_0x0375('0x4d')]=_0x56da90['id'];return BPromise[_0x0375('0x2f')](_0x56da90);}else{throw new Error(util['format'](_0x0375('0x4e'),_0x2168eb['id']));}});}function setRelationship(_0x1d064f,_0x1f867e,_0x34806b,_0x3ddc8b){return request({'form':{'method':_0x0375('0x4f'),'input_type':_0x0375('0x1e'),'response_type':'JSON','rest_data':JSON[_0x0375('0x1f')]({'session':_0x1d064f['id'],'module_name':_0x0375('0x50'),'module_id':_0x34806b['id'],'link_field_name':_0x3ddc8b,'related_ids':[_0x1f867e['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x11894f,_0xfca372,_0x579cb1,_0x32b345,_0x6cfab3,_0x4aa764){var _0x4de55d,_0x22b39b,_0x2f0d31,_0x41ce0d;_0x4aa764[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x51')]);_0x4aa764[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x53')]);def['uri']=util[_0x0375('0x20')](_0x0375('0x54'),_0x4aa764['remoteUri']);if(_0x6cfab3&&_0x6cfab3[_0x0375('0x55')]){logger[_0x0375('0x26')]('[QUEUE]',_0x0375('0x56'));_0xfca372[_0x0375('0x57')]=util['format'](_0x0375('0x58'),_0x4aa764[_0x0375('0x53')],_0xfca372[_0x0375('0x59')],md5(_0xfca372[_0x0375('0x59')]));}else{_0xfca372['recordingURL']='';}return getConnection(_0x4aa764)['then'](function(_0x43a8a0){_0x41ce0d=_0x43a8a0;return getUser(_0x4aa764,_0x32b345[_0x0375('0x18')],_0x41ce0d);})['then'](function(_0x5dab6c){_0x4de55d=_0x5dab6c;logger[_0x0375('0x26')]('The\x20User\x20ID\x20is:',_0x4de55d['id']);return getEndUser(_0x4aa764,_0xfca372[_0x0375('0x5a')],_0xfca372['calleridnum'],_0x41ce0d);})[_0x0375('0x2b')](function(_0x2ee88d){_0x22b39b=_0x2ee88d;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x22b39b['id']);return getTicket(_0x4aa764,_0x4de55d,_0x22b39b,_0x579cb1,_0xfca372,_0x579cb1[_0x0375('0x5c')],_0x41ce0d,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x129e9c){_0x2f0d31=_0x129e9c;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')](_0x0375('0x5f'),_0x2f0d31['id']);return setRelationship(_0x41ce0d,_0x4de55d,_0x2f0d31,'users');})['then'](function(){return setRelationship(_0x41ce0d,_0x22b39b,_0x2f0d31,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x41ce0d);})[_0x0375('0x2b')](function(_0x101b48){var _0x5e65b6=parseInt(_0x101b48[_0x0375('0x61')][_0x0375('0x62')](0x0));var _0x49d36e=util['format'](_0x0375('0x63'),_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);if(_0x5e65b6>0x6){_0x49d36e=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);}logger[_0x0375('0x26')](_0x0375('0x64'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x32b345[_0x0375('0x18')]),'trigger:browser:url',{'uri':_0x49d36e});})[_0x0375('0x67')](function(_0x2f37e0){logger[_0x0375('0x68')](_0x0375('0x64'),JSON[_0x0375('0x1f')](_0x2f37e0));});};exports[_0x0375('0x69')]=function(_0x459c6a,_0x2295fd,_0xf3f0bf,_0x968b48,_0x38d1ca,_0x52d605,_0x5913fc){var _0x1cf460,_0x36e5d8,_0x3b6174,_0x32d17a;_0x52d605['remoteUri']=intUtil['stripTrailingSlash'](_0x52d605[_0x0375('0x51')]);_0x52d605[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x52d605['serverUrl']);def[_0x0375('0x6a')]=util[_0x0375('0x20')](_0x0375('0x54'),_0x52d605[_0x0375('0x51')]);if(_0x5913fc&&_0x5913fc[_0x0375('0x6b')]&&_0x5913fc[_0x0375('0x6b')]!=='none'){logger['info']('[OUTBOUND]',_0x0375('0x56'));_0x2295fd[_0x0375('0x57')]=util[_0x0375('0x20')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x52d605['serverUrl'],_0x2295fd['uniqueid'],md5(_0x2295fd[_0x0375('0x59')]));}return getConnection(_0x52d605)[_0x0375('0x2b')](function(_0x23e615){_0x32d17a=_0x23e615;return getUser(_0x52d605,_0x968b48[_0x0375('0x18')],_0x32d17a);})['then'](function(_0x501abc){_0x1cf460=_0x501abc;logger['info'](_0x0375('0x6c'),_0x1cf460['id']);return getEndUser(_0x52d605,_0x2295fd['destcalleridname'],_0x2295fd[_0x0375('0x6d')],_0x32d17a);})[_0x0375('0x2b')](function(_0x3540a6){_0x36e5d8=_0x3540a6;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x36e5d8['id']);return getTicket(_0x52d605,_0x1cf460,_0x36e5d8,_0xf3f0bf,_0x2295fd,_0xf3f0bf['Fields'],_0x32d17a,_0x0375('0x6e'));})[_0x0375('0x2b')](function(_0x15c312){_0x3b6174=_0x15c312;logger[_0x0375('0x26')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3b6174['id']);return setRelationship(_0x32d17a,_0x1cf460,_0x3b6174,_0x0375('0x6f'));})['then'](function(){return setRelationship(_0x32d17a,_0x36e5d8,_0x3b6174,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x32d17a);})[_0x0375('0x2b')](function(_0x393850){var _0x208fca=parseInt(_0x393850[_0x0375('0x61')]['charAt'](0x0));var _0x36f00a=util['format'](_0x0375('0x63'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);if(_0x208fca>0x6){_0x36f00a=util[_0x0375('0x20')](_0x0375('0x70'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);}logger[_0x0375('0x26')](_0x0375('0x71'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x968b48[_0x0375('0x18')]),_0x0375('0x72'),{'uri':_0x36f00a});})[_0x0375('0x67')](function(_0x317775){logger[_0x0375('0x68')](_0x0375('0x71'),JSON[_0x0375('0x1f')](_0x317775));});};exports['unmanaged']=function(_0x2d974b,_0x29f8f6,_0x4a510b,_0x15cdd6,_0x124ae4,_0x439913){var _0x48e72e,_0x5f4f23,_0x5a4fdf,_0x15cd08;_0x439913[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x51')]);_0x439913[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x53')]);def['uri']=util['format'](_0x0375('0x54'),_0x439913['remoteUri']);if(_0x124ae4&&_0x124ae4[_0x0375('0x55')]){logger['info']('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',_0x0375('0x56'));_0x29f8f6[_0x0375('0x57')]=util[_0x0375('0x20')](_0x0375('0x58'),_0x439913[_0x0375('0x53')],_0x29f8f6[_0x0375('0x59')],md5(_0x29f8f6[_0x0375('0x59')]));}else{_0x29f8f6[_0x0375('0x57')]='';}return getConnection(_0x439913)['then'](function(_0x18cca6){_0x15cd08=_0x18cca6;if(!_['isNil'](_0x15cdd6)){return getUser(_0x439913,_0x15cdd6['name'],_0x15cd08);}else{return getUser(_0x439913,null,_0x15cd08);}})[_0x0375('0x2b')](function(_0x3b4ae4){_0x48e72e=_0x3b4ae4;logger[_0x0375('0x26')](_0x0375('0x6c'),_0x48e72e['id']);return getEndUser(_0x439913,_0x29f8f6['calleridname'],_0x29f8f6[_0x0375('0x75')],_0x15cd08);})[_0x0375('0x2b')](function(_0x46b647){_0x5f4f23=_0x46b647;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x5f4f23['id']);return getTicket(_0x439913,_0x48e72e,_0x5f4f23,_0x4a510b,_0x29f8f6,_0x4a510b['Fields'],_0x15cd08,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x31a933){_0x5a4fdf=_0x31a933;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')]('The\x20Ticket\x20ID\x20is:',_0x5a4fdf['id']);return setRelationship(_0x15cd08,_0x48e72e,_0x5a4fdf,_0x0375('0x6f'));})[_0x0375('0x2b')](function(){return setRelationship(_0x15cd08,_0x5f4f23,_0x5a4fdf,_0x0375('0x60'));})['then'](function(){return getServerInfo(_0x15cd08);})[_0x0375('0x67')](function(_0x1e2fb9){logger[_0x0375('0x68')]('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',JSON[_0x0375('0x1f')](_0x1e2fb9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff