// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb67b=['uniqueid','destcalleridname','destcalleridnum','Fields','trigger:browser:url','error','toUpperCase','calleridname','calleridnum','lastevent','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/logger','sugarcrm','redis','localhost','Creating\x20new\x20ticket...','Subjects','created_by','getString','toISOString','slice','duration_hours','parent_id','Contacts','parent_name','name','direction','variableName','idField','set_entry','stringify','Calls','format','Basic\x20%s','toString','base64','JSON','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','user_name','then','length','find','entry_list','name_value_list','value','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','user_id','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','merge','map','forEach','type','string','nameField','customField','content','custom_fields','variable','customVariable','Variable','toLowerCase','login','PLAIN','xCALLY\x20Motion\x20integration','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x2d2ca2,_0x51873f){var _0x48489d=function(_0x1a2cf7){while(--_0x1a2cf7){_0x2d2ca2['push'](_0x2d2ca2['shift']());}};_0x48489d(++_0x51873f);}(_0xb67b,0xe4));var _0xbb67=function(_0x128443,_0x2fe025){_0x128443=_0x128443-0x0;var _0x1a4ce1=_0xb67b[_0x128443];return _0x1a4ce1;};'use strict';var _=require(_0xbb67('0x0'));var rp=require(_0xbb67('0x1'));var BPromise=require(_0xbb67('0x2'));var md5=require(_0xbb67('0x3'));var util=require(_0xbb67('0x4'));var Redis=require(_0xbb67('0x5'));var intUtil=require(_0xbb67('0x6'));var config=require('../../../../config/environment');var logger=require(_0xbb67('0x7'))(_0xbb67('0x8'));config[_0xbb67('0x9')]=_['defaults'](config[_0xbb67('0x9')],{'host':_0xbb67('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xbb67('0x9')]));var def={'method':'POST','json':!![]};function emit(_0x16cde8,_0x46b73a,_0x27d27e){io['to'](_0x16cde8)['emit'](_0x46b73a,_0x27d27e);}function getTicket(_0x38fb84,_0xefa6b7,_0x3a5f5d,_0x4fb52c,_0x2f0ee6,_0x36cec9,_0x589f2e,_0x500ad5){logger['info'](_0xbb67('0xb'));var _0x1c8151=new Date();var _0x4a2678=[{'name':'name','value':intUtil['getString'](_0x4fb52c[_0xbb67('0xc')],_0x2f0ee6,'\x20')},{'name':'assigned_user_id','value':_0xefa6b7['id']},{'name':_0xbb67('0xd'),'value':_0xefa6b7['id']},{'name':'description','value':intUtil[_0xbb67('0xe')](_0x4fb52c['Descriptions'],_0x2f0ee6,'\x0a')},{'name':'date_start','value':_0x1c8151[_0xbb67('0xf')]()[_0xbb67('0x10')](0x0,0x13)['replace']('T','\x20')},{'name':_0xbb67('0x11'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0xbb67('0x12'),'value':_0x3a5f5d['id']},{'name':'parent_type','value':_0xbb67('0x13')},{'name':_0xbb67('0x14'),'value':_0x3a5f5d[_0xbb67('0x15')]},{'name':_0xbb67('0x16'),'value':_0x500ad5}];if(_0x36cec9['length']){_['forEach'](_0x36cec9,function(_0x31e59d){if(_0x2f0ee6[_0x31e59d[_0xbb67('0x17')]]){_0x4a2678['push']({'name':_0x31e59d[_0xbb67('0x18')],'value':_0x2f0ee6[_0x31e59d[_0xbb67('0x17')]]});}});}return request({'form':{'method':_0xbb67('0x19'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xbb67('0x1a')]({'session':_0x589f2e['id'],'module_name':_0xbb67('0x1b'),'name_value_list':_0x4a2678})}});}function getAuth(_0x3580a6){return util[_0xbb67('0x1c')](_0xbb67('0x1d'),new Buffer(_0x3580a6['apiKey']+':X')[_0xbb67('0x1e')](_0xbb67('0x1f')));}function getServerInfo(_0x31c340){return request({'form':{'method':'get_server_info','input_type':'JSON','response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x31c340['id']})}});}function getUser(_0x3427c2,_0x50ea79,_0x1d6e9d){if(!_[_0xbb67('0x21')](_0x50ea79)){logger['info'](_0xbb67('0x22'),_0x50ea79);return request({'form':{'method':_0xbb67('0x23'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON['stringify']({'session':_0x1d6e9d['id'],'module_name':_0xbb67('0x24'),'query':util[_0xbb67('0x1c')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x50ea79),'order_by':'','offset':'0','select_fields':['id',_0xbb67('0x15'),_0xbb67('0x25')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbb67('0x26')](function(_0x36e7f8){if(_0x36e7f8['entry_list'][_0xbb67('0x27')]){var _0x4a4373=_[_0xbb67('0x28')](_0x36e7f8[_0xbb67('0x29')],function(_0x4ba342){return _0x4ba342[_0xbb67('0x2a')]['user_name'][_0xbb67('0x2b')]===_0x50ea79;});if(_0x4a4373){logger[_0xbb67('0x2c')](_0xbb67('0x2d'));return BPromise['resolve']({'id':_0x4a4373['name_value_list']['id']['value'],'name':_0x4a4373[_0xbb67('0x2a')][_0xbb67('0x15')][_0xbb67('0x2b')]});}}logger[_0xbb67('0x2c')](_0xbb67('0x2e'));return BPromise[_0xbb67('0x2f')]({'id':_0x1d6e9d['name_value_list'][_0xbb67('0x30')][_0xbb67('0x2b')],'name':_0x1d6e9d[_0xbb67('0x2a')][_0xbb67('0x25')][_0xbb67('0x2b')]});});}else{logger[_0xbb67('0x2c')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0xbb67('0x2f')]({'id':_0x1d6e9d[_0xbb67('0x2a')]['user_id']['value'],'name':_0x1d6e9d[_0xbb67('0x2a')][_0xbb67('0x25')][_0xbb67('0x2b')]});}}function getEndUser(_0x6a4120,_0x296f0e,_0xf7a07a,_0x3304c6){logger[_0xbb67('0x2c')]('Searching\x20enduser\x20with\x20phone',_0xf7a07a);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x3304c6['id'],'module_name':_0xbb67('0x13'),'query':util[_0xbb67('0x1c')]('contacts.phone_home\x20=\x20\x22%s\x22',_0xf7a07a),'order_by':'','offset':'0','select_fields':['id',_0xbb67('0x15'),_0xbb67('0x31')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbb67('0x26')](function(_0x12dcba){if(_0x12dcba[_0xbb67('0x29')][_0xbb67('0x27')]){var _0x3138e2=_[_0xbb67('0x28')](_0x12dcba['entry_list'],function(_0x2a54f1){return _0x2a54f1[_0xbb67('0x2a')]['phone_home']['value']===_0xf7a07a;});if(_0x3138e2){logger['info']('Enduser\x20found!');return BPromise[_0xbb67('0x2f')]({'id':_0x3138e2[_0xbb67('0x2a')]['id'][_0xbb67('0x2b')],'name':_0x3138e2[_0xbb67('0x2a')][_0xbb67('0x15')][_0xbb67('0x2b')],'phone':_0x3138e2[_0xbb67('0x2a')][_0xbb67('0x31')][_0xbb67('0x2b')]});}}else{logger[_0xbb67('0x2c')](_0xbb67('0x32'));return request({'form':{'method':_0xbb67('0x19'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x3304c6['id'],'module_name':_0xbb67('0x13'),'name_value_list':[{'name':'first_name','value':_0x296f0e!=='<unknown>'?_0x296f0e:util['format'](_0xbb67('0x33'),_0xf7a07a)},{'name':_0xbb67('0x31'),'value':_0xf7a07a}]})}})[_0xbb67('0x26')](function(_0x3d0220){logger[_0xbb67('0x2c')](_0xbb67('0x34'));return BPromise['resolve']({'id':_0x3d0220['id'],'name':_0x3d0220['entry_list']['first_name'][_0xbb67('0x2b')],'phone':_0x3d0220['entry_list']['phone_home'][_0xbb67('0x2b')]});});}});}function request(_0x241b0d){logger[_0xbb67('0x35')](_0xbb67('0x36'),JSON[_0xbb67('0x1a')](_0x241b0d));return rp(_[_0xbb67('0x37')](def,_0x241b0d));}function getTags(_0x3a6d72,_0x18f948){var _0x4d581b=[];if(_0x3a6d72&&_0x3a6d72[_0xbb67('0x27')]>0x0){_0x4d581b=_[_0xbb67('0x38')](_0x3a6d72,_0x18f948);}return _0x4d581b;}function getCustomFields(_0x3061c2,_0xc26b61){var _0x4bef60=[];var _0x1aa9b1={'custom_fields':[]};if(_0x3061c2[_0xbb67('0x27')]>0x0){_[_0xbb67('0x39')](_0x3061c2,function(_0x115252){if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x3b')&&_0x115252[_0xbb67('0x3c')]&&!_0x115252[_0xbb67('0x3d')]){_0x1aa9b1[_0x115252[_0xbb67('0x3c')]['toLowerCase']()]=_0x115252[_0xbb67('0x3e')]['toString']();}else if(_0x115252['type']===_0xbb67('0x3b')&&_0x115252['idField']&&_0x115252[_0xbb67('0x3d')]){_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0x115252['content'][_0xbb67('0x1e')]()});}else if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x40')&&_0x115252[_0xbb67('0x17')]&&_0x115252['idField']&&_0x115252[_0xbb67('0x3d')]){_0xc26b61[_0x115252['variableName']]&&_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0xc26b61[_0x115252[_0xbb67('0x17')]][_0xbb67('0x1e')]()});}else if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x41')&&_0x115252['Variable']&&_0x115252[_0xbb67('0x42')]['name']&&_0x115252[_0xbb67('0x18')]&&_0x115252[_0xbb67('0x3d')]){_0xc26b61[_0x115252[_0xbb67('0x42')][_0xbb67('0x15')][_0xbb67('0x43')]()]&&_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0xc26b61[_0x115252['Variable'][_0xbb67('0x15')][_0xbb67('0x43')]()][_0xbb67('0x1e')]()});}});}return _0x1aa9b1;}function getConnection(_0x5d2bd8){return request({'method':'POST','form':{'method':_0xbb67('0x44'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON['stringify']({'user_auth':{'user_name':_0x5d2bd8['username'],'password':_0x5d2bd8['password'],'encryption':_0xbb67('0x45')},'application':_0xbb67('0x46')})}})['then'](function(_0x5bac24){var _0x3b0bd3=_0x5bac24;if(_0x3b0bd3['id']){def['sessionID']=_0x3b0bd3['id'];return BPromise[_0xbb67('0x2f')](_0x3b0bd3);}else{throw new Error(util[_0xbb67('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x5d2bd8['id']));}});}function setRelationship(_0xdc691e,_0x4f3b28,_0x1c2b44,_0x17b5fc){return request({'form':{'method':_0xbb67('0x47'),'input_type':_0xbb67('0x20'),'response_type':'JSON','rest_data':JSON[_0xbb67('0x1a')]({'session':_0xdc691e['id'],'module_name':_0xbb67('0x1b'),'module_id':_0x1c2b44['id'],'link_field_name':_0x17b5fc,'related_ids':[_0x4f3b28['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x58a9b6,_0x1c1a74,_0x227d93,_0xb4849f,_0x50b863,_0x56aa31){var _0x17b58a,_0x3c3592,_0x51e761,_0x41e26c;_0x56aa31[_0xbb67('0x48')]=intUtil['stripTrailingSlash'](_0x56aa31[_0xbb67('0x48')]);_0x56aa31['serverUrl']=intUtil[_0xbb67('0x49')](_0x56aa31[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')](_0xbb67('0x4c'),_0x56aa31['remoteUri']);if(_0x50b863&&_0x50b863[_0xbb67('0x4d')]){logger[_0xbb67('0x2c')](_0xbb67('0x4e'),_0xbb67('0x4f'));_0x1c1a74[_0xbb67('0x50')]=util[_0xbb67('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x56aa31[_0xbb67('0x4a')],_0x1c1a74['uniqueid'],md5(_0x1c1a74['uniqueid']));}else{_0x1c1a74[_0xbb67('0x50')]='';}return getConnection(_0x56aa31)[_0xbb67('0x26')](function(_0x13b3e1){_0x41e26c=_0x13b3e1;return getUser(_0x56aa31,_0xb4849f['name'],_0x41e26c);})[_0xbb67('0x26')](function(_0x414371){_0x17b58a=_0x414371;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x17b58a['id']);return getEndUser(_0x56aa31,_0x1c1a74['calleridname'],_0x1c1a74['calleridnum'],_0x41e26c);})[_0xbb67('0x26')](function(_0x4c3a8d){_0x3c3592=_0x4c3a8d;logger[_0xbb67('0x2c')](_0xbb67('0x52'),_0x3c3592['id']);return getTicket(_0x56aa31,_0x17b58a,_0x3c3592,_0x227d93,_0x1c1a74,_0x227d93['Fields'],_0x41e26c,'Inbound');})[_0xbb67('0x26')](function(_0xac10e9){_0x51e761=_0xac10e9;logger[_0xbb67('0x2c')](_0xbb67('0x53'));logger[_0xbb67('0x2c')](_0xbb67('0x54'),_0x51e761['id']);return setRelationship(_0x41e26c,_0x17b58a,_0x51e761,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x41e26c,_0x3c3592,_0x51e761,_0xbb67('0x56'));})[_0xbb67('0x26')](function(){return getServerInfo(_0x41e26c);})[_0xbb67('0x26')](function(_0x4a1d82){var _0x586780=parseInt(_0x4a1d82[_0xbb67('0x57')][_0xbb67('0x58')](0x0));var _0x3e9107=util[_0xbb67('0x1c')](_0xbb67('0x59'),_0x56aa31[_0xbb67('0x48')],_0x51e761['id']);if(_0x586780>0x6){_0x3e9107=util['format'](_0xbb67('0x5a'),_0x56aa31[_0xbb67('0x48')],_0x51e761['id']);}logger[_0xbb67('0x2c')](_0xbb67('0x4e'),_0xbb67('0x5b'));emit(util[_0xbb67('0x1c')](_0xbb67('0x5c'),_0xb4849f[_0xbb67('0x15')]),'trigger:browser:url',{'uri':_0x3e9107});})[_0xbb67('0x5d')](function(_0x59258f){logger['error'](_0xbb67('0x4e'),JSON[_0xbb67('0x1a')](_0x59258f));});};exports[_0xbb67('0x5e')]=function(_0x32e549,_0x498f51,_0x264c6d,_0x4e64f1,_0x34f73c,_0x1fa11a,_0x579ff8){var _0x35c6a3,_0x443cbe,_0x4cee6d,_0x2ed2d9;_0x1fa11a[_0xbb67('0x48')]=intUtil[_0xbb67('0x49')](_0x1fa11a[_0xbb67('0x48')]);_0x1fa11a[_0xbb67('0x4a')]=intUtil[_0xbb67('0x49')](_0x1fa11a[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')](_0xbb67('0x4c'),_0x1fa11a[_0xbb67('0x48')]);if(_0x579ff8&&_0x579ff8[_0xbb67('0x5f')]&&_0x579ff8[_0xbb67('0x5f')]!==_0xbb67('0x60')){logger[_0xbb67('0x2c')](_0xbb67('0x61'),_0xbb67('0x4f'));_0x498f51[_0xbb67('0x50')]=util[_0xbb67('0x1c')](_0xbb67('0x62'),_0x1fa11a[_0xbb67('0x4a')],_0x498f51[_0xbb67('0x63')],md5(_0x498f51[_0xbb67('0x63')]));}return getConnection(_0x1fa11a)['then'](function(_0x39b195){_0x2ed2d9=_0x39b195;return getUser(_0x1fa11a,_0x4e64f1[_0xbb67('0x15')],_0x2ed2d9);})[_0xbb67('0x26')](function(_0x3b9155){_0x35c6a3=_0x3b9155;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x35c6a3['id']);return getEndUser(_0x1fa11a,_0x498f51[_0xbb67('0x64')],_0x498f51[_0xbb67('0x65')],_0x2ed2d9);})[_0xbb67('0x26')](function(_0x542bac){_0x443cbe=_0x542bac;logger[_0xbb67('0x2c')](_0xbb67('0x52'),_0x443cbe['id']);return getTicket(_0x1fa11a,_0x35c6a3,_0x443cbe,_0x264c6d,_0x498f51,_0x264c6d[_0xbb67('0x66')],_0x2ed2d9,'Outbound');})['then'](function(_0x33189c){_0x4cee6d=_0x33189c;logger[_0xbb67('0x2c')](_0xbb67('0x53'));logger[_0xbb67('0x2c')](_0xbb67('0x54'),_0x4cee6d['id']);return setRelationship(_0x2ed2d9,_0x35c6a3,_0x4cee6d,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x2ed2d9,_0x443cbe,_0x4cee6d,_0xbb67('0x56'));})[_0xbb67('0x26')](function(){return getServerInfo(_0x2ed2d9);})['then'](function(_0x5325fa){var _0x5c6b0d=parseInt(_0x5325fa[_0xbb67('0x57')][_0xbb67('0x58')](0x0));var _0x112dbe=util[_0xbb67('0x1c')](_0xbb67('0x59'),_0x1fa11a[_0xbb67('0x48')],_0x4cee6d['id']);if(_0x5c6b0d>0x6){_0x112dbe=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1fa11a[_0xbb67('0x48')],_0x4cee6d['id']);}logger[_0xbb67('0x2c')](_0xbb67('0x61'),_0xbb67('0x5b'));emit(util[_0xbb67('0x1c')](_0xbb67('0x5c'),_0x4e64f1[_0xbb67('0x15')]),_0xbb67('0x67'),{'uri':_0x112dbe});})['catch'](function(_0x411636){logger[_0xbb67('0x68')]('[OUTBOUND]',JSON[_0xbb67('0x1a')](_0x411636));});};exports['unmanaged']=function(_0xb8d48c,_0x5138d9,_0x44640c,_0x726f82,_0x46ada9,_0x4a6f11){var _0x3161a0,_0x1183f4,_0x2eaeb8,_0x2c3239;_0x4a6f11[_0xbb67('0x48')]=intUtil[_0xbb67('0x49')](_0x4a6f11[_0xbb67('0x48')]);_0x4a6f11[_0xbb67('0x4a')]=intUtil['stripTrailingSlash'](_0x4a6f11[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')]('%s/service/v4_1/rest.php',_0x4a6f11[_0xbb67('0x48')]);if(_0x46ada9&&_0x46ada9[_0xbb67('0x4d')]){logger[_0xbb67('0x2c')]('['+_0x5138d9['lastevent'][_0xbb67('0x69')]()+']','Recording\x20is\x20enabled!');_0x5138d9[_0xbb67('0x50')]=util[_0xbb67('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a6f11[_0xbb67('0x4a')],_0x5138d9[_0xbb67('0x63')],md5(_0x5138d9[_0xbb67('0x63')]));}else{_0x5138d9['recordingURL']='';}return getConnection(_0x4a6f11)[_0xbb67('0x26')](function(_0xd94704){_0x2c3239=_0xd94704;if(!_[_0xbb67('0x21')](_0x726f82)){return getUser(_0x4a6f11,_0x726f82[_0xbb67('0x15')],_0x2c3239);}else{return getUser(_0x4a6f11,null,_0x2c3239);}})['then'](function(_0x331201){_0x3161a0=_0x331201;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x3161a0['id']);return getEndUser(_0x4a6f11,_0x5138d9[_0xbb67('0x6a')],_0x5138d9[_0xbb67('0x6b')],_0x2c3239);})[_0xbb67('0x26')](function(_0x2b499b){_0x1183f4=_0x2b499b;logger[_0xbb67('0x2c')]('The\x20Enduser\x20ID\x20is:',_0x1183f4['id']);return getTicket(_0x4a6f11,_0x3161a0,_0x1183f4,_0x44640c,_0x5138d9,_0x44640c[_0xbb67('0x66')],_0x2c3239,'Inbound');})['then'](function(_0x5deec1){_0x2eaeb8=_0x5deec1;logger['info'](_0xbb67('0x53'));logger[_0xbb67('0x2c')]('The\x20Ticket\x20ID\x20is:',_0x2eaeb8['id']);return setRelationship(_0x2c3239,_0x3161a0,_0x2eaeb8,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x2c3239,_0x1183f4,_0x2eaeb8,'contacts');})[_0xbb67('0x26')](function(){return getServerInfo(_0x2c3239);})[_0xbb67('0x5d')](function(_0x4a2772){logger[_0xbb67('0x68')]('['+_0x5138d9[_0xbb67('0x6c')]['toUpperCase']()+']',JSON[_0xbb67('0x1a')](_0x4a2772));});};
\ No newline at end of file
+var _0x3750=['calleridname','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','error','outbound','uri','recordingFormat','The\x20User\x20ID\x20is:','destcalleridnum','Outbound','users','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[OUTBOUND]','trigger:browser:url','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','POST','getString','created_by','description','date_start','toISOString','slice','replace','duration_hours','parent_id','parent_type','Contacts','parent_name','name','direction','length','variableName','push','idField','JSON','stringify','format','Basic\x20%s','apiKey','base64','get_server_info','isNil','info','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','name_value_list','Agent\x20found!','resolve','value','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Enduser\x20created.','debug','merge','forEach','string','customField','nameField','content','type','toString','variable','customVariable','Variable','toLowerCase','custom_fields','login','username','password','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','Calls','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x502c7d,_0x2f1285){var _0x30b7ed=function(_0x2d92f3){while(--_0x2d92f3){_0x502c7d['push'](_0x502c7d['shift']());}};_0x30b7ed(++_0x2f1285);}(_0x3750,0x1f4));var _0x0375=function(_0x419c0c,_0x2598ad){_0x419c0c=_0x419c0c-0x0;var _0x391694=_0x3750[_0x419c0c];return _0x391694;};'use strict';var _=require(_0x0375('0x0'));var rp=require(_0x0375('0x1'));var BPromise=require(_0x0375('0x2'));var md5=require(_0x0375('0x3'));var util=require(_0x0375('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0375('0x5'));var config=require('../../../../config/environment');var logger=require(_0x0375('0x6'))('sugarcrm');config['redis']=_[_0x0375('0x7')](config['redis'],{'host':_0x0375('0x8'),'port':0x18eb});var io=require(_0x0375('0x9'))(new Redis(config[_0x0375('0xa')]));var def={'method':_0x0375('0xb'),'json':!![]};function emit(_0xd7bf4e,_0x5620cf,_0x1a21b8){io['to'](_0xd7bf4e)['emit'](_0x5620cf,_0x1a21b8);}function getTicket(_0x32e136,_0x51ed50,_0x29a3ea,_0x308a5e,_0x306fa5,_0x95ddc4,_0x56894e,_0x13dbb7){logger['info']('Creating\x20new\x20ticket...');var _0x157956=new Date();var _0x501ebb=[{'name':'name','value':intUtil[_0x0375('0xc')](_0x308a5e['Subjects'],_0x306fa5,'\x20')},{'name':'assigned_user_id','value':_0x51ed50['id']},{'name':_0x0375('0xd'),'value':_0x51ed50['id']},{'name':_0x0375('0xe'),'value':intUtil[_0x0375('0xc')](_0x308a5e['Descriptions'],_0x306fa5,'\x0a')},{'name':_0x0375('0xf'),'value':_0x157956[_0x0375('0x10')]()[_0x0375('0x11')](0x0,0x13)[_0x0375('0x12')]('T','\x20')},{'name':_0x0375('0x13'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x0375('0x14'),'value':_0x29a3ea['id']},{'name':_0x0375('0x15'),'value':_0x0375('0x16')},{'name':_0x0375('0x17'),'value':_0x29a3ea[_0x0375('0x18')]},{'name':_0x0375('0x19'),'value':_0x13dbb7}];if(_0x95ddc4[_0x0375('0x1a')]){_['forEach'](_0x95ddc4,function(_0x40d0f3){if(_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]){_0x501ebb[_0x0375('0x1c')]({'name':_0x40d0f3[_0x0375('0x1d')],'value':_0x306fa5[_0x40d0f3[_0x0375('0x1b')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x56894e['id'],'module_name':'Calls','name_value_list':_0x501ebb})}});}function getAuth(_0x1b2e41){return util[_0x0375('0x20')](_0x0375('0x21'),new Buffer(_0x1b2e41[_0x0375('0x22')]+':X')['toString'](_0x0375('0x23')));}function getServerInfo(_0x1b9756){return request({'form':{'method':_0x0375('0x24'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x1b9756['id']})}});}function getUser(_0x359c2f,_0x1b13d8,_0xde1308){if(!_[_0x0375('0x25')](_0x1b13d8)){logger[_0x0375('0x26')](_0x0375('0x27'),_0x1b13d8);return request({'form':{'method':_0x0375('0x28'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0xde1308['id'],'module_name':'Employees','query':util[_0x0375('0x20')](_0x0375('0x29'),_0x1b13d8),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x0375('0x2b')](function(_0x51a3c5){if(_0x51a3c5[_0x0375('0x2c')][_0x0375('0x1a')]){var _0x27f97c=_['find'](_0x51a3c5[_0x0375('0x2c')],function(_0x25feea){return _0x25feea[_0x0375('0x2d')]['user_name']['value']===_0x1b13d8;});if(_0x27f97c){logger[_0x0375('0x26')](_0x0375('0x2e'));return BPromise[_0x0375('0x2f')]({'id':_0x27f97c['name_value_list']['id'][_0x0375('0x30')],'name':_0x27f97c[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')]});}}logger[_0x0375('0x26')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')]['value'],'name':_0xde1308[_0x0375('0x2d')][_0x0375('0x2a')][_0x0375('0x30')]});});}else{logger['info'](_0x0375('0x32'));return BPromise[_0x0375('0x2f')]({'id':_0xde1308[_0x0375('0x2d')][_0x0375('0x31')][_0x0375('0x30')],'name':_0xde1308[_0x0375('0x2d')]['user_name'][_0x0375('0x30')]});}}function getEndUser(_0x3102e8,_0x546506,_0x425954,_0x15ee11){logger[_0x0375('0x26')](_0x0375('0x33'),_0x425954);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':_0x0375('0x16'),'query':util[_0x0375('0x20')](_0x0375('0x34'),_0x425954),'order_by':'','offset':'0','select_fields':['id',_0x0375('0x18'),_0x0375('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x3f36e6){if(_0x3f36e6['entry_list']['length']){var _0x392f50=_[_0x0375('0x36')](_0x3f36e6[_0x0375('0x2c')],function(_0x5494db){return _0x5494db[_0x0375('0x2d')][_0x0375('0x35')]['value']===_0x425954;});if(_0x392f50){logger[_0x0375('0x26')](_0x0375('0x37'));return BPromise[_0x0375('0x2f')]({'id':_0x392f50[_0x0375('0x2d')]['id'][_0x0375('0x30')],'name':_0x392f50[_0x0375('0x2d')][_0x0375('0x18')][_0x0375('0x30')],'phone':_0x392f50['name_value_list'][_0x0375('0x35')][_0x0375('0x30')]});}}else{logger[_0x0375('0x26')](_0x0375('0x38'));return request({'form':{'method':_0x0375('0x39'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'session':_0x15ee11['id'],'module_name':'Contacts','name_value_list':[{'name':_0x0375('0x3a'),'value':_0x546506!=='<unknown>'?_0x546506:util[_0x0375('0x20')]('Caller\x20-\x20%s',_0x425954)},{'name':_0x0375('0x35'),'value':_0x425954}]})}})[_0x0375('0x2b')](function(_0x26bf54){logger['info'](_0x0375('0x3b'));return BPromise[_0x0375('0x2f')]({'id':_0x26bf54['id'],'name':_0x26bf54[_0x0375('0x2c')]['first_name'][_0x0375('0x30')],'phone':_0x26bf54['entry_list'][_0x0375('0x35')][_0x0375('0x30')]});});}});}function request(_0x1e5dfc){logger[_0x0375('0x3c')]('[HTTP]',JSON[_0x0375('0x1f')](_0x1e5dfc));return rp(_[_0x0375('0x3d')](def,_0x1e5dfc));}function getTags(_0x5861ec,_0x207d9f){var _0x531148=[];if(_0x5861ec&&_0x5861ec['length']>0x0){_0x531148=_['map'](_0x5861ec,_0x207d9f);}return _0x531148;}function getCustomFields(_0x3f22a8,_0x3ade9b){var _0x369ec2=[];var _0x5846fe={'custom_fields':[]};if(_0x3f22a8['length']>0x0){_[_0x0375('0x3e')](_0x3f22a8,function(_0x4beadb){if(_0x4beadb['type']===_0x0375('0x3f')&&_0x4beadb['nameField']&&!_0x4beadb[_0x0375('0x40')]){_0x5846fe[_0x4beadb[_0x0375('0x41')]['toLowerCase']()]=_0x4beadb[_0x0375('0x42')]['toString']();}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x3f')&&_0x4beadb['idField']&&_0x4beadb['customField']){_0x5846fe['custom_fields']['push']({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x4beadb[_0x0375('0x42')][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x45')&&_0x4beadb[_0x0375('0x1b')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb['customField']){_0x3ade9b[_0x4beadb[_0x0375('0x1b')]]&&_0x5846fe['custom_fields'][_0x0375('0x1c')]({'id':_0x4beadb['idField'],'value':_0x3ade9b[_0x4beadb[_0x0375('0x1b')]][_0x0375('0x44')]()});}else if(_0x4beadb[_0x0375('0x43')]===_0x0375('0x46')&&_0x4beadb['Variable']&&_0x4beadb[_0x0375('0x47')][_0x0375('0x18')]&&_0x4beadb[_0x0375('0x1d')]&&_0x4beadb[_0x0375('0x40')]){_0x3ade9b[_0x4beadb[_0x0375('0x47')]['name'][_0x0375('0x48')]()]&&_0x5846fe[_0x0375('0x49')][_0x0375('0x1c')]({'id':_0x4beadb[_0x0375('0x1d')],'value':_0x3ade9b[_0x4beadb[_0x0375('0x47')][_0x0375('0x18')][_0x0375('0x48')]()]['toString']()});}});}return _0x5846fe;}function getConnection(_0x2168eb){return request({'method':_0x0375('0xb'),'form':{'method':_0x0375('0x4a'),'input_type':_0x0375('0x1e'),'response_type':_0x0375('0x1e'),'rest_data':JSON[_0x0375('0x1f')]({'user_auth':{'user_name':_0x2168eb[_0x0375('0x4b')],'password':_0x2168eb[_0x0375('0x4c')],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})['then'](function(_0x324305){var _0x56da90=_0x324305;if(_0x56da90['id']){def[_0x0375('0x4d')]=_0x56da90['id'];return BPromise[_0x0375('0x2f')](_0x56da90);}else{throw new Error(util['format'](_0x0375('0x4e'),_0x2168eb['id']));}});}function setRelationship(_0x1d064f,_0x1f867e,_0x34806b,_0x3ddc8b){return request({'form':{'method':_0x0375('0x4f'),'input_type':_0x0375('0x1e'),'response_type':'JSON','rest_data':JSON[_0x0375('0x1f')]({'session':_0x1d064f['id'],'module_name':_0x0375('0x50'),'module_id':_0x34806b['id'],'link_field_name':_0x3ddc8b,'related_ids':[_0x1f867e['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x11894f,_0xfca372,_0x579cb1,_0x32b345,_0x6cfab3,_0x4aa764){var _0x4de55d,_0x22b39b,_0x2f0d31,_0x41ce0d;_0x4aa764[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x51')]);_0x4aa764[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x4aa764[_0x0375('0x53')]);def['uri']=util[_0x0375('0x20')](_0x0375('0x54'),_0x4aa764['remoteUri']);if(_0x6cfab3&&_0x6cfab3[_0x0375('0x55')]){logger[_0x0375('0x26')]('[QUEUE]',_0x0375('0x56'));_0xfca372[_0x0375('0x57')]=util['format'](_0x0375('0x58'),_0x4aa764[_0x0375('0x53')],_0xfca372[_0x0375('0x59')],md5(_0xfca372[_0x0375('0x59')]));}else{_0xfca372['recordingURL']='';}return getConnection(_0x4aa764)['then'](function(_0x43a8a0){_0x41ce0d=_0x43a8a0;return getUser(_0x4aa764,_0x32b345[_0x0375('0x18')],_0x41ce0d);})['then'](function(_0x5dab6c){_0x4de55d=_0x5dab6c;logger[_0x0375('0x26')]('The\x20User\x20ID\x20is:',_0x4de55d['id']);return getEndUser(_0x4aa764,_0xfca372[_0x0375('0x5a')],_0xfca372['calleridnum'],_0x41ce0d);})[_0x0375('0x2b')](function(_0x2ee88d){_0x22b39b=_0x2ee88d;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x22b39b['id']);return getTicket(_0x4aa764,_0x4de55d,_0x22b39b,_0x579cb1,_0xfca372,_0x579cb1[_0x0375('0x5c')],_0x41ce0d,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x129e9c){_0x2f0d31=_0x129e9c;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')](_0x0375('0x5f'),_0x2f0d31['id']);return setRelationship(_0x41ce0d,_0x4de55d,_0x2f0d31,'users');})['then'](function(){return setRelationship(_0x41ce0d,_0x22b39b,_0x2f0d31,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x41ce0d);})[_0x0375('0x2b')](function(_0x101b48){var _0x5e65b6=parseInt(_0x101b48[_0x0375('0x61')][_0x0375('0x62')](0x0));var _0x49d36e=util['format'](_0x0375('0x63'),_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);if(_0x5e65b6>0x6){_0x49d36e=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x4aa764[_0x0375('0x51')],_0x2f0d31['id']);}logger[_0x0375('0x26')](_0x0375('0x64'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x32b345[_0x0375('0x18')]),'trigger:browser:url',{'uri':_0x49d36e});})[_0x0375('0x67')](function(_0x2f37e0){logger[_0x0375('0x68')](_0x0375('0x64'),JSON[_0x0375('0x1f')](_0x2f37e0));});};exports[_0x0375('0x69')]=function(_0x459c6a,_0x2295fd,_0xf3f0bf,_0x968b48,_0x38d1ca,_0x52d605,_0x5913fc){var _0x1cf460,_0x36e5d8,_0x3b6174,_0x32d17a;_0x52d605['remoteUri']=intUtil['stripTrailingSlash'](_0x52d605[_0x0375('0x51')]);_0x52d605[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x52d605['serverUrl']);def[_0x0375('0x6a')]=util[_0x0375('0x20')](_0x0375('0x54'),_0x52d605[_0x0375('0x51')]);if(_0x5913fc&&_0x5913fc[_0x0375('0x6b')]&&_0x5913fc[_0x0375('0x6b')]!=='none'){logger['info']('[OUTBOUND]',_0x0375('0x56'));_0x2295fd[_0x0375('0x57')]=util[_0x0375('0x20')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x52d605['serverUrl'],_0x2295fd['uniqueid'],md5(_0x2295fd[_0x0375('0x59')]));}return getConnection(_0x52d605)[_0x0375('0x2b')](function(_0x23e615){_0x32d17a=_0x23e615;return getUser(_0x52d605,_0x968b48[_0x0375('0x18')],_0x32d17a);})['then'](function(_0x501abc){_0x1cf460=_0x501abc;logger['info'](_0x0375('0x6c'),_0x1cf460['id']);return getEndUser(_0x52d605,_0x2295fd['destcalleridname'],_0x2295fd[_0x0375('0x6d')],_0x32d17a);})[_0x0375('0x2b')](function(_0x3540a6){_0x36e5d8=_0x3540a6;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x36e5d8['id']);return getTicket(_0x52d605,_0x1cf460,_0x36e5d8,_0xf3f0bf,_0x2295fd,_0xf3f0bf['Fields'],_0x32d17a,_0x0375('0x6e'));})[_0x0375('0x2b')](function(_0x15c312){_0x3b6174=_0x15c312;logger[_0x0375('0x26')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x3b6174['id']);return setRelationship(_0x32d17a,_0x1cf460,_0x3b6174,_0x0375('0x6f'));})['then'](function(){return setRelationship(_0x32d17a,_0x36e5d8,_0x3b6174,_0x0375('0x60'));})[_0x0375('0x2b')](function(){return getServerInfo(_0x32d17a);})[_0x0375('0x2b')](function(_0x393850){var _0x208fca=parseInt(_0x393850[_0x0375('0x61')]['charAt'](0x0));var _0x36f00a=util['format'](_0x0375('0x63'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);if(_0x208fca>0x6){_0x36f00a=util[_0x0375('0x20')](_0x0375('0x70'),_0x52d605[_0x0375('0x51')],_0x3b6174['id']);}logger[_0x0375('0x26')](_0x0375('0x71'),_0x0375('0x65'));emit(util[_0x0375('0x20')](_0x0375('0x66'),_0x968b48[_0x0375('0x18')]),_0x0375('0x72'),{'uri':_0x36f00a});})[_0x0375('0x67')](function(_0x317775){logger[_0x0375('0x68')](_0x0375('0x71'),JSON[_0x0375('0x1f')](_0x317775));});};exports['unmanaged']=function(_0x2d974b,_0x29f8f6,_0x4a510b,_0x15cdd6,_0x124ae4,_0x439913){var _0x48e72e,_0x5f4f23,_0x5a4fdf,_0x15cd08;_0x439913[_0x0375('0x51')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x51')]);_0x439913[_0x0375('0x53')]=intUtil[_0x0375('0x52')](_0x439913[_0x0375('0x53')]);def['uri']=util['format'](_0x0375('0x54'),_0x439913['remoteUri']);if(_0x124ae4&&_0x124ae4[_0x0375('0x55')]){logger['info']('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',_0x0375('0x56'));_0x29f8f6[_0x0375('0x57')]=util[_0x0375('0x20')](_0x0375('0x58'),_0x439913[_0x0375('0x53')],_0x29f8f6[_0x0375('0x59')],md5(_0x29f8f6[_0x0375('0x59')]));}else{_0x29f8f6[_0x0375('0x57')]='';}return getConnection(_0x439913)['then'](function(_0x18cca6){_0x15cd08=_0x18cca6;if(!_['isNil'](_0x15cdd6)){return getUser(_0x439913,_0x15cdd6['name'],_0x15cd08);}else{return getUser(_0x439913,null,_0x15cd08);}})[_0x0375('0x2b')](function(_0x3b4ae4){_0x48e72e=_0x3b4ae4;logger[_0x0375('0x26')](_0x0375('0x6c'),_0x48e72e['id']);return getEndUser(_0x439913,_0x29f8f6['calleridname'],_0x29f8f6[_0x0375('0x75')],_0x15cd08);})[_0x0375('0x2b')](function(_0x46b647){_0x5f4f23=_0x46b647;logger[_0x0375('0x26')](_0x0375('0x5b'),_0x5f4f23['id']);return getTicket(_0x439913,_0x48e72e,_0x5f4f23,_0x4a510b,_0x29f8f6,_0x4a510b['Fields'],_0x15cd08,_0x0375('0x5d'));})[_0x0375('0x2b')](function(_0x31a933){_0x5a4fdf=_0x31a933;logger[_0x0375('0x26')](_0x0375('0x5e'));logger[_0x0375('0x26')]('The\x20Ticket\x20ID\x20is:',_0x5a4fdf['id']);return setRelationship(_0x15cd08,_0x48e72e,_0x5a4fdf,_0x0375('0x6f'));})[_0x0375('0x2b')](function(){return setRelationship(_0x15cd08,_0x5f4f23,_0x5a4fdf,_0x0375('0x60'));})['then'](function(){return getServerInfo(_0x15cd08);})[_0x0375('0x67')](function(_0x1e2fb9){logger[_0x0375('0x68')]('['+_0x29f8f6[_0x0375('0x73')][_0x0375('0x74')]()+']',JSON[_0x0375('0x1f')](_0x1e2fb9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff