// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa176=['Normal','getString','Subjects','POST','format','remoteUri','create','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','result','first_name','last_name','userId','admin','statusCode','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','unmanaged','toUpperCase','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variable','variableName','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge'];(function(_0x131887,_0x47eb02){var _0x404cba=function(_0x236839){while(--_0x236839){_0x131887['push'](_0x131887['shift']());}};_0x404cba(++_0x47eb02);}(_0xa176,0x171));var _0x6a17=function(_0x1cf3b3,_0x2a670a){_0x1cf3b3=_0x1cf3b3-0x0;var _0x52a3bc=_0xa176[_0x1cf3b3];return _0x52a3bc;};'use strict';var _=require(_0x6a17('0x0'));var rp=require('request-promise');var BPromise=require(_0x6a17('0x1'));var md5=require(_0x6a17('0x2'));var util=require(_0x6a17('0x3'));var Redis=require(_0x6a17('0x4'));var intUtil=require(_0x6a17('0x5'));var config=require(_0x6a17('0x6'));var logger=require(_0x6a17('0x7'))(_0x6a17('0x8'));config[_0x6a17('0x9')]=_['defaults'](config[_0x6a17('0x9')],{'host':_0x6a17('0xa'),'port':0x18eb});var io=require(_0x6a17('0xb'))(new Redis(config[_0x6a17('0x9')]));function emit(_0x713757,_0x5bdf36,_0x13a218){io['to'](_0x713757)[_0x6a17('0xc')](_0x5bdf36,_0x13a218);}function getCustomFields(_0xd58a84,_0x5bcae1){var _0x9af750={};if(_0xd58a84[_0x6a17('0xd')]>0x0){_['forEach'](_0xd58a84,function(_0x45f1fd){if(_0x45f1fd[_0x6a17('0xe')]===_0x6a17('0xf')&&_0x45f1fd[_0x6a17('0x10')]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x45f1fd[_0x6a17('0x11')][_0x6a17('0x12')]();}else if(_0x45f1fd['type']===_0x6a17('0x13')&&_0x45f1fd['variableName']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd['variableName']]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd[_0x6a17('0x14')]][_0x6a17('0x12')]();}else if(_0x45f1fd[_0x6a17('0xe')]==='customVariable'&&_0x45f1fd[_0x6a17('0x15')]&&_0x45f1fd[_0x6a17('0x15')]['name']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd[_0x6a17('0x15')]['name'][_0x6a17('0x16')]()]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd['Variable'][_0x6a17('0x17')][_0x6a17('0x16')]()][_0x6a17('0x12')]();}});}return _0x9af750;}function createTicket(_0x3bbecb,_0x4ef586,_0x3c034b,_0x42e6d2,_0x69a29a,_0x1eb4fd,_0x1e9948){logger[_0x6a17('0x18')](_0x6a17('0x19'));var _0x3ad9fc=_[_0x6a17('0x1a')]({'parent_id':'','assigned_user_id':_0x4ef586['id'],'ticketpriorities':_0x6a17('0x1b'),'ticketstatus':'Open','ticket_title':intUtil[_0x6a17('0x1c')](_0x42e6d2[_0x6a17('0x1d')],_0x69a29a,'\x20'),'description':intUtil['getString'](_0x42e6d2['Descriptions'],_0x69a29a,'\x0a'),'contact_id':_0x3c034b['id']},getCustomFields(_0x1eb4fd,_0x69a29a));var _0x29d8b2={'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')]('%s/webservice.php',_0x3bbecb[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'username':_0x3bbecb[_0x6a17('0x22')],'sessionName':_0x1e9948['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6a17('0x23')](_0x3ad9fc)},'json':!![]};return request(_0x29d8b2)[_0x6a17('0x24')](function(_0x348b93){if(_0x348b93[_0x6a17('0x25')]){return BPromise['resolve']({'id':_0x348b93['result']['id']});}else{throw new Error(util[_0x6a17('0x1f')](_0x6a17('0x26'),JSON[_0x6a17('0x23')](_0x348b93[_0x6a17('0x27')])));}})[_0x6a17('0x28')](function(_0x28eecd){var _0x27f032=_0x28eecd['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x2a'),_0x27f032,JSON[_0x6a17('0x23')](_0x28eecd));});}function getUser(_0x332be6,_0x572bac,_0x514bbb){if(intUtil[_0x6a17('0x2b')](_0x572bac)){logger[_0x6a17('0x18')]('Getting\x20agent\x20with\x20email',_0x572bac);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x332be6[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x332be6[_0x6a17('0x22')],'sessionName':_0x514bbb[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x30'),_0x572bac)},'json':!![]})[_0x6a17('0x24')](function(_0x4bde04){if(_0x4bde04[_0x6a17('0x25')]&&_0x4bde04['result']['length']){logger[_0x6a17('0x18')](_0x6a17('0x31'));return BPromise[_0x6a17('0x32')]({'id':_0x4bde04['result'][0x0]['id'],'email':_0x4bde04['result'][0x0]['email1'],'name':_0x4bde04[_0x6a17('0x33')][0x0][_0x6a17('0x34')]+'\x20'+_0x4bde04[_0x6a17('0x33')][_0x6a17('0x35')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6['username'],'name':_0x6a17('0x37')});}})[_0x6a17('0x28')](function(_0x322f6f){var _0x11095b=_0x322f6f[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x6a17('0x39'),_0x11095b,JSON[_0x6a17('0x23')](_0x322f6f));});}else{logger[_0x6a17('0x18')](_0x6a17('0x3a'));return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6[_0x6a17('0x22')],'name':_0x6a17('0x37')})[_0x6a17('0x28')](function(_0x64061c){var _0x148046=_0x64061c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),'getUser',_0x148046,JSON['stringify'](_0x64061c));});}}function getEndUser(_0x1cfedc,_0x32c415,_0x37b53c,_0x4e3120){logger['info'](_0x6a17('0x3b'),_0x37b53c);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x1cfedc[_0x6a17('0x22')],'sessionName':_0x4e3120[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x3c'),_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c)},'json':!![]})[_0x6a17('0x24')](function(_0x514bf1){if(_0x514bf1[_0x6a17('0x25')]&&_0x514bf1[_0x6a17('0x33')][_0x6a17('0xd')]){logger[_0x6a17('0x18')](_0x6a17('0x3d'));return BPromise[_0x6a17('0x32')]({'id':_0x514bf1[_0x6a17('0x33')][0x0]['id'],'name':_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3e')]+'\x20'+_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3f')],'phone':_0x37b53c});}else{logger[_0x6a17('0x18')](_0x6a17('0x40'));return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'sessionName':_0x4e3120[_0x6a17('0x2f')],'elementType':'Contacts','element':JSON[_0x6a17('0x23')]({'lastname':_0x32c415,'phone':_0x37b53c,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x6da9e){logger['info']('Enduser\x20created.');return BPromise[_0x6a17('0x32')]({'id':_0x6da9e[_0x6a17('0x33')]['id'],'name':_0x6da9e[_0x6a17('0x33')][_0x6a17('0x3f')],'phone':_0x6da9e['result'][_0x6a17('0x41')]});})[_0x6a17('0x28')](function(_0x4c768c){var _0x3200ba=_0x4c768c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x42'),_0x3200ba,JSON[_0x6a17('0x23')](_0x4c768c));});}});}function getConnection(_0x53ffd4){var _0x1f9cd2=_0x53ffd4['username'];var _0x4bd792=_0x53ffd4[_0x6a17('0x43')];return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4['remoteUri']),'qs':{'operation':_0x6a17('0x44'),'username':_0x1f9cd2},'json':!![]})[_0x6a17('0x24')](function(_0x2cc805){if(_0x2cc805['success']){return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4[_0x6a17('0x20')]),'form':{'operation':'login','username':_0x1f9cd2,'accessKey':md5(_0x2cc805[_0x6a17('0x33')][_0x6a17('0x45')]+_0x4bd792)},'json':!![]});}})['then'](function(_0x2fbabc){if(_0x2fbabc[_0x6a17('0x25')]){return BPromise['resolve'](_0x2fbabc['result']);}else{throw new Error(util['format'](_0x6a17('0x46'),_0x53ffd4['id']));}})[_0x6a17('0x28')](function(_0x30c1ff){var _0x22f23b=_0x30c1ff[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x47'),_0x22f23b,JSON['stringify'](_0x30c1ff));});}function request(_0x32d7c6){logger['info'](_0x6a17('0x48'),JSON[_0x6a17('0x23')](_0x32d7c6));return rp(_0x32d7c6);}exports[_0x6a17('0x49')]=function(_0x2ddcf8,_0x58e869,_0x472693,_0x243730,_0x477779,_0x5373b7){var _0x2fd9a5,_0x12dbe3,_0x557d05,_0x34c3c1;_0x5373b7[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x5373b7[_0x6a17('0x20')]);if(_0x477779&&_0x477779[_0x6a17('0x4a')]){logger[_0x6a17('0x18')](_0x6a17('0x4b'),_0x6a17('0x4c'));_0x58e869[_0x6a17('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5373b7[_0x6a17('0x4e')],_0x58e869['uniqueid'],md5(_0x58e869[_0x6a17('0x4f')]));}else{_0x58e869[_0x6a17('0x4d')]='';}return getConnection(_0x5373b7)[_0x6a17('0x24')](function(_0x1ba329){_0x34c3c1=_0x1ba329;return getUser(_0x5373b7,_0x243730['email'],_0x34c3c1);})[_0x6a17('0x24')](function(_0x37aab7){_0x2fd9a5=_0x37aab7;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x2fd9a5['id']);return getEndUser(_0x5373b7,_0x58e869[_0x6a17('0x51')],_0x58e869[_0x6a17('0x52')],_0x34c3c1);})[_0x6a17('0x24')](function(_0xd920de){_0x12dbe3=_0xd920de;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x12dbe3['id']);return createTicket(_0x5373b7,_0x2fd9a5,_0x12dbe3,_0x472693,_0x58e869,_0x472693[_0x6a17('0x54')],_0x34c3c1);})['then'](function(_0x8d0666){_0x557d05=_0x8d0666;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x557d05['id']);var _0x105a78=util[_0x6a17('0x1f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x5373b7[_0x6a17('0x20')],_[_0x6a17('0x57')](_0x557d05['id'],'x')[0x1]);logger[_0x6a17('0x18')]('[QUEUE]',_0x6a17('0x58'));emit(util['format'](_0x6a17('0x59'),_0x243730[_0x6a17('0x17')]),_0x6a17('0x5a'),{'uri':_0x105a78});})[_0x6a17('0x28')](function(_0x5481f7){logger['error'](_0x6a17('0x4b'),JSON[_0x6a17('0x23')](_0x5481f7));});};exports['outbound']=function(_0x5b903c,_0x3ee5ee,_0x398f6b,_0x381fe7,_0x11178d,_0x53b813,_0xede0e2){var _0x1a1095,_0x1f5c5b,_0x190a0c,_0x51d0db;_0x53b813['remoteUri']=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x20')]);_0x53b813[_0x6a17('0x4e')]=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x4e')]);if(_0xede0e2&&_0xede0e2[_0x6a17('0x5c')]&&_0xede0e2[_0x6a17('0x5c')]!=='none'){logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Recording\x20is\x20enabled!');_0x3ee5ee[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x53b813['serverUrl'],_0x3ee5ee['uniqueid'],md5(_0x3ee5ee['uniqueid']));}return getConnection(_0x53b813)[_0x6a17('0x24')](function(_0xb9175e){_0x51d0db=_0xb9175e;return getUser(_0x53b813,_0x381fe7[_0x6a17('0x5f')],_0x51d0db);})['then'](function(_0x256b8b){_0x1a1095=_0x256b8b;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x1a1095['id']);return getEndUser(_0x53b813,_0x3ee5ee['destcalleridname'],_0x3ee5ee[_0x6a17('0x60')],_0x51d0db);})[_0x6a17('0x24')](function(_0x53577f){_0x1f5c5b=_0x53577f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x1f5c5b['id']);return createTicket(_0x53b813,_0x1a1095,_0x1f5c5b,_0x398f6b,_0x3ee5ee,_0x398f6b[_0x6a17('0x54')],_0x51d0db);})[_0x6a17('0x24')](function(_0x2da40b){_0x190a0c=_0x2da40b;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x190a0c['id']);var _0x555934=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x53b813['remoteUri'],_[_0x6a17('0x57')](_0x190a0c['id'],'x')[0x1]);logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6a17('0x59'),_0x381fe7[_0x6a17('0x17')]),'trigger:browser:url',{'uri':_0x555934});})['catch'](function(_0x1ad63c){logger[_0x6a17('0x27')](_0x6a17('0x5d'),JSON[_0x6a17('0x23')](_0x1ad63c));});};exports[_0x6a17('0x61')]=function(_0x57add5,_0x3ff328,_0x29b172,_0x56e9df,_0x1caa0e,_0x39de26){var _0x44f290,_0x88c226,_0x1be34f,_0x4d12d5;_0x39de26[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x39de26['remoteUri']);_0x39de26[_0x6a17('0x4e')]=intUtil['stripTrailingSlash'](_0x39de26['serverUrl']);if(_0x1caa0e&&_0x1caa0e['monitor_format']){logger[_0x6a17('0x18')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',_0x6a17('0x4c'));_0x3ff328[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x39de26[_0x6a17('0x4e')],_0x3ff328['uniqueid'],md5(_0x3ff328[_0x6a17('0x4f')]));}else{_0x3ff328[_0x6a17('0x4d')]='';}return getConnection(_0x39de26)[_0x6a17('0x24')](function(_0x308a46){_0x4d12d5=_0x308a46;return getUser(_0x39de26,'',_0x4d12d5);})['then'](function(_0x36fa3d){_0x44f290=_0x36fa3d;logger[_0x6a17('0x18')]('The\x20User\x20ID\x20is:',_0x44f290['id']);return getEndUser(_0x39de26,_0x3ff328[_0x6a17('0x51')],_0x3ff328[_0x6a17('0x52')],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5b204f){_0x88c226=_0x5b204f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x88c226['id']);return createTicket(_0x39de26,_0x44f290,_0x88c226,_0x29b172,_0x3ff328,_0x29b172['Fields'],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5ce2ee){_0x1be34f=_0x5ce2ee;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x1be34f['id']);})[_0x6a17('0x28')](function(_0x1e2bc6){logger[_0x6a17('0x27')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',JSON['stringify'](_0x1e2bc6));});};
\ No newline at end of file
+var _0x7292=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','includes','string','picklist','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','success','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','accessKey','login','token','getConnection','[HTTP]','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]'];(function(_0xdcb76c,_0x35b88d){var _0x7f894a=function(_0x4ee3b6){while(--_0x4ee3b6){_0xdcb76c['push'](_0xdcb76c['shift']());}};_0x7f894a(++_0x35b88d);}(_0x7292,0x6d));var _0x2729=function(_0x2ec461,_0x5f588a){_0x2ec461=_0x2ec461-0x0;var _0x28603d=_0x7292[_0x2ec461];return _0x28603d;};'use strict';var _=require(_0x2729('0x0'));var rp=require(_0x2729('0x1'));var BPromise=require(_0x2729('0x2'));var md5=require(_0x2729('0x3'));var util=require(_0x2729('0x4'));var Redis=require(_0x2729('0x5'));var intUtil=require('./util');var config=require(_0x2729('0x6'));var logger=require(_0x2729('0x7'))(_0x2729('0x8'));config[_0x2729('0x9')]=_[_0x2729('0xa')](config['redis'],{'host':_0x2729('0xb'),'port':0x18eb});var io=require(_0x2729('0xc'))(new Redis(config[_0x2729('0x9')]));function emit(_0x15612c,_0x3b4f90,_0x33d118){io['to'](_0x15612c)['emit'](_0x3b4f90,_0x33d118);}function getCustomFields(_0xe6a4a7,_0x5b3014){var _0x22d1c5={};if(_0xe6a4a7['length']>0x0){_['forEach'](_0xe6a4a7,function(_0x26d5cf){if(_[_0x2729('0xd')]([_0x2729('0xe'),_0x2729('0xf')],_0x26d5cf[_0x2729('0x10')])&&_0x26d5cf[_0x2729('0x11')]){_0x22d1c5[_0x26d5cf['idField']]=_0x26d5cf['content'][_0x2729('0x12')]();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x13')&&_0x26d5cf['variableName']&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x14')]]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x14')]]['toString']();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x15')&&_0x26d5cf[_0x2729('0x16')]&&_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')]&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()][_0x2729('0x12')]();}});}return _0x22d1c5;}function createTicket(_0x807abf,_0xe4dc1d,_0x2fc850,_0x2ad137,_0xb5bba6,_0xd4320c,_0x17db0a){logger[_0x2729('0x19')](_0x2729('0x1a'));var _0x1f7769=_[_0x2729('0x1b')]({'parent_id':'','assigned_user_id':_0xe4dc1d['id'],'ticketpriorities':_0x2729('0x1c'),'ticketstatus':_0x2729('0x1d'),'ticket_title':intUtil[_0x2729('0x1e')](_0x2ad137[_0x2729('0x1f')],_0xb5bba6,'\x20'),'description':intUtil['getString'](_0x2ad137['Descriptions'],_0xb5bba6,'\x0a'),'contact_id':_0x2fc850['id']},getCustomFields(_0xd4320c,_0xb5bba6));var _0x348379={'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x807abf['remoteUri']),'form':{'operation':_0x2729('0x23'),'username':_0x807abf['username'],'sessionName':_0x17db0a[_0x2729('0x24')],'elementType':_0x2729('0x25'),'element':JSON[_0x2729('0x26')](_0x1f7769)},'json':!![]};return request(_0x348379)['then'](function(_0x320de3){if(_0x320de3['success']){return BPromise[_0x2729('0x27')]({'id':_0x320de3['result']['id']});}else{throw new Error(util[_0x2729('0x21')](_0x2729('0x28'),JSON['stringify'](_0x320de3[_0x2729('0x29')])));}})[_0x2729('0x2a')](function(_0x5cea76){var _0x5b40bd=_0x5cea76[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x2d'),_0x5b40bd,JSON['stringify'](_0x5cea76));});}function getUser(_0x319d1d,_0x23d7ed,_0x3bc5ae){if(intUtil[_0x2729('0x2e')](_0x23d7ed)){logger[_0x2729('0x19')](_0x2729('0x2f'),_0x23d7ed);return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x319d1d[_0x2729('0x31')]),'qs':{'operation':'query','username':_0x319d1d['username'],'sessionName':_0x3bc5ae[_0x2729('0x24')],'query':util[_0x2729('0x21')](_0x2729('0x32'),_0x23d7ed)},'json':!![]})['then'](function(_0x56e58a){if(_0x56e58a['success']&&_0x56e58a[_0x2729('0x33')][_0x2729('0x34')]){logger[_0x2729('0x19')]('Agent\x20found!');return BPromise[_0x2729('0x27')]({'id':_0x56e58a[_0x2729('0x33')][0x0]['id'],'email':_0x56e58a[_0x2729('0x33')][0x0][_0x2729('0x35')],'name':_0x56e58a[_0x2729('0x33')][0x0]['first_name']+'\x20'+_0x56e58a[_0x2729('0x33')]['last_name']});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':'admin'});}})['catch'](function(_0x4e18c3){var _0x1cbd7a=_0x4e18c3[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x1cbd7a,JSON[_0x2729('0x26')](_0x4e18c3));});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':_0x2729('0x39')})['catch'](function(_0x53f9e2){var _0x41fa5c=_0x53f9e2[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x41fa5c,JSON[_0x2729('0x26')](_0x53f9e2));});}}function getEndUser(_0xaa64b2,_0x4ca8c7,_0x2b1227,_0x897118){logger[_0x2729('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x2b1227);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0xaa64b2['remoteUri']),'qs':{'operation':'query','username':_0xaa64b2[_0x2729('0x37')],'sessionName':_0x897118[_0x2729('0x24')],'query':util['format'](_0x2729('0x3a'),_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227)},'json':!![]})[_0x2729('0x3b')](function(_0x4d96c6){if(_0x4d96c6[_0x2729('0x3c')]&&_0x4d96c6['result'][_0x2729('0x34')]){logger[_0x2729('0x19')](_0x2729('0x3d'));return BPromise[_0x2729('0x27')]({'id':_0x4d96c6[_0x2729('0x33')][0x0]['id'],'name':_0x4d96c6['result'][0x0][_0x2729('0x3e')]+'\x20'+_0x4d96c6[_0x2729('0x33')][0x0]['lastname'],'phone':_0x2b1227});}else{logger[_0x2729('0x19')](_0x2729('0x3f'));return request({'method':'POST','uri':util[_0x2729('0x21')]('%s/webservice.php',_0xaa64b2[_0x2729('0x31')]),'form':{'operation':_0x2729('0x23'),'sessionName':_0x897118[_0x2729('0x24')],'elementType':_0x2729('0x40'),'element':JSON[_0x2729('0x26')]({'lastname':_0x4ca8c7,'phone':_0x2b1227,'assigned_user_id':'\x20'})},'json':!![]})[_0x2729('0x3b')](function(_0x541933){logger[_0x2729('0x19')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x541933[_0x2729('0x33')]['id'],'name':_0x541933[_0x2729('0x33')]['lastname'],'phone':_0x541933[_0x2729('0x33')][_0x2729('0x41')]});})[_0x2729('0x2a')](function(_0x532e43){var _0x4c8f43=_0x532e43[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x42'),_0x4c8f43,JSON[_0x2729('0x26')](_0x532e43));});}});}function getConnection(_0x2beb5b){var _0x2dc204=_0x2beb5b['username'];var _0x873227=_0x2beb5b[_0x2729('0x43')];return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b[_0x2729('0x31')]),'qs':{'operation':'getchallenge','username':_0x2dc204},'json':!![]})[_0x2729('0x3b')](function(_0x45d8ce){if(_0x45d8ce[_0x2729('0x3c')]){return request({'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b['remoteUri']),'form':{'operation':_0x2729('0x44'),'username':_0x2dc204,'accessKey':md5(_0x45d8ce['result'][_0x2729('0x45')]+_0x873227)},'json':!![]});}})[_0x2729('0x3b')](function(_0x21423e){if(_0x21423e[_0x2729('0x3c')]){return BPromise[_0x2729('0x27')](_0x21423e['result']);}else{throw new Error(util[_0x2729('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x2beb5b['id']));}})['catch'](function(_0x25bbc4){var _0x490750=_0x25bbc4['statusCode']||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x46'),_0x490750,JSON[_0x2729('0x26')](_0x25bbc4));});}function request(_0x13087c){logger['info'](_0x2729('0x47'),JSON[_0x2729('0x26')](_0x13087c));return rp(_0x13087c);}exports['queue']=function(_0x206775,_0xc15158,_0x2989b7,_0x6615,_0x447ea2,_0x1c34fc){var _0x5e235b,_0x29dcce,_0x287f68,_0xcc2c33;_0x1c34fc[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x1c34fc[_0x2729('0x31')]);if(_0x447ea2&&_0x447ea2[_0x2729('0x48')]){logger[_0x2729('0x19')](_0x2729('0x49'),'Recording\x20is\x20enabled!');_0xc15158[_0x2729('0x4a')]=util[_0x2729('0x21')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c34fc[_0x2729('0x4b')],_0xc15158[_0x2729('0x4c')],md5(_0xc15158[_0x2729('0x4c')]));}else{_0xc15158['recordingURL']='';}return getConnection(_0x1c34fc)[_0x2729('0x3b')](function(_0x1e819a){_0xcc2c33=_0x1e819a;return getUser(_0x1c34fc,_0x6615['email'],_0xcc2c33);})['then'](function(_0x3abd2d){_0x5e235b=_0x3abd2d;logger['info'](_0x2729('0x4d'),_0x5e235b['id']);return getEndUser(_0x1c34fc,_0xc15158['calleridname'],_0xc15158[_0x2729('0x4e')],_0xcc2c33);})[_0x2729('0x3b')](function(_0x31783d){_0x29dcce=_0x31783d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x29dcce['id']);return createTicket(_0x1c34fc,_0x5e235b,_0x29dcce,_0x2989b7,_0xc15158,_0x2989b7[_0x2729('0x50')],_0xcc2c33);})['then'](function(_0x3ecd80){_0x287f68=_0x3ecd80;logger[_0x2729('0x19')]('Ticket\x20created!');logger[_0x2729('0x19')]('The\x20Ticket\x20ID\x20is:',_0x287f68['id']);var _0x7b6ef4=util[_0x2729('0x21')](_0x2729('0x51'),_0x1c34fc[_0x2729('0x31')],_[_0x2729('0x52')](_0x287f68['id'],'x')[0x1]);logger['info'](_0x2729('0x49'),_0x2729('0x53'));emit(util[_0x2729('0x21')](_0x2729('0x54'),_0x6615[_0x2729('0x17')]),'trigger:browser:url',{'uri':_0x7b6ef4});})[_0x2729('0x2a')](function(_0x20a75f){logger[_0x2729('0x29')](_0x2729('0x49'),JSON[_0x2729('0x26')](_0x20a75f));});};exports[_0x2729('0x55')]=function(_0x1970da,_0x2c8cae,_0xa664f5,_0x495bf9,_0x1eedfa,_0x48b59a,_0x20924c){var _0x2eed09,_0x11b0e8,_0x4bd659,_0x34f42b;_0x48b59a[_0x2729('0x31')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x31')]);_0x48b59a[_0x2729('0x4b')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x4b')]);if(_0x20924c&&_0x20924c[_0x2729('0x57')]&&_0x20924c[_0x2729('0x57')]!=='none'){logger[_0x2729('0x19')](_0x2729('0x58'),'Recording\x20is\x20enabled!');_0x2c8cae[_0x2729('0x4a')]=util[_0x2729('0x21')](_0x2729('0x59'),_0x48b59a[_0x2729('0x4b')],_0x2c8cae[_0x2729('0x4c')],md5(_0x2c8cae[_0x2729('0x4c')]));}return getConnection(_0x48b59a)[_0x2729('0x3b')](function(_0x3b6b70){_0x34f42b=_0x3b6b70;return getUser(_0x48b59a,_0x495bf9[_0x2729('0x5a')],_0x34f42b);})['then'](function(_0x47558c){_0x2eed09=_0x47558c;logger[_0x2729('0x19')](_0x2729('0x4d'),_0x2eed09['id']);return getEndUser(_0x48b59a,_0x2c8cae['destcalleridname'],_0x2c8cae[_0x2729('0x5b')],_0x34f42b);})['then'](function(_0xeaf524){_0x11b0e8=_0xeaf524;logger['info']('The\x20Enduser\x20ID\x20is:',_0x11b0e8['id']);return createTicket(_0x48b59a,_0x2eed09,_0x11b0e8,_0xa664f5,_0x2c8cae,_0xa664f5['Fields'],_0x34f42b);})[_0x2729('0x3b')](function(_0x267bb5){_0x4bd659=_0x267bb5;logger[_0x2729('0x19')](_0x2729('0x5c'));logger['info'](_0x2729('0x5d'),_0x4bd659['id']);var _0x34966a=util[_0x2729('0x21')](_0x2729('0x51'),_0x48b59a[_0x2729('0x31')],_[_0x2729('0x52')](_0x4bd659['id'],'x')[0x1]);logger[_0x2729('0x19')](_0x2729('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2729('0x21')]('user:%s',_0x495bf9[_0x2729('0x17')]),_0x2729('0x5e'),{'uri':_0x34966a});})[_0x2729('0x2a')](function(_0x28be2f){logger['error'](_0x2729('0x58'),JSON['stringify'](_0x28be2f));});};exports[_0x2729('0x5f')]=function(_0x452950,_0x3b187d,_0x30c3b7,_0x28c897,_0x42257f,_0x3551d9){var _0x40e9be,_0x4cba7e,_0x39f211,_0x1511c1;_0x3551d9[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x31')]);_0x3551d9['serverUrl']=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x4b')]);if(_0x42257f&&_0x42257f[_0x2729('0x48')]){logger[_0x2729('0x19')]('['+_0x3b187d[_0x2729('0x60')][_0x2729('0x61')]()+']',_0x2729('0x62'));_0x3b187d[_0x2729('0x4a')]=util['format'](_0x2729('0x59'),_0x3551d9[_0x2729('0x4b')],_0x3b187d['uniqueid'],md5(_0x3b187d[_0x2729('0x4c')]));}else{_0x3b187d[_0x2729('0x4a')]='';}return getConnection(_0x3551d9)['then'](function(_0x347f68){_0x1511c1=_0x347f68;return getUser(_0x3551d9,'',_0x1511c1);})[_0x2729('0x3b')](function(_0x47a6a0){_0x40e9be=_0x47a6a0;logger['info'](_0x2729('0x4d'),_0x40e9be['id']);return getEndUser(_0x3551d9,_0x3b187d['calleridname'],_0x3b187d[_0x2729('0x4e')],_0x1511c1);})[_0x2729('0x3b')](function(_0x123d3d){_0x4cba7e=_0x123d3d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x4cba7e['id']);return createTicket(_0x3551d9,_0x40e9be,_0x4cba7e,_0x30c3b7,_0x3b187d,_0x30c3b7[_0x2729('0x50')],_0x1511c1);})[_0x2729('0x3b')](function(_0x3674b2){_0x39f211=_0x3674b2;logger[_0x2729('0x19')](_0x2729('0x5c'));logger[_0x2729('0x19')](_0x2729('0x5d'),_0x39f211['id']);})[_0x2729('0x2a')](function(_0x486f8f){logger[_0x2729('0x29')]('['+_0x3b187d['lastevent'][_0x2729('0x61')]()+']',JSON[_0x2729('0x26')](_0x486f8f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff