// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2b78=['POST','format','%s/webservice.php','remoteUri','create','username','sessionName','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','email1','first_name','last_name','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','uniqueid','destcalleridname','Fields','[OUTBOUND]','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','vTiger','defaults','redis','localhost','socket.io-emitter','emit','forEach','type','string','idField','content','toString','variable','variableName','customVariable','name','Variable','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects'];(function(_0x14d68d,_0x19141f){var _0x46e9c2=function(_0x2841c4){while(--_0x2841c4){_0x14d68d['push'](_0x14d68d['shift']());}};_0x46e9c2(++_0x19141f);}(_0x2b78,0x118));var _0x82b7=function(_0xb60674,_0xa4e08a){_0xb60674=_0xb60674-0x0;var _0x2514a0=_0x2b78[_0xb60674];return _0x2514a0;};'use strict';var _=require(_0x82b7('0x0'));var rp=require(_0x82b7('0x1'));var BPromise=require(_0x82b7('0x2'));var md5=require(_0x82b7('0x3'));var util=require(_0x82b7('0x4'));var Redis=require(_0x82b7('0x5'));var intUtil=require(_0x82b7('0x6'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x82b7('0x7'));config['redis']=_[_0x82b7('0x8')](config[_0x82b7('0x9')],{'host':_0x82b7('0xa'),'port':0x18eb});var io=require(_0x82b7('0xb'))(new Redis(config['redis']));function emit(_0x5408a3,_0xa7ff98,_0x45fb41){io['to'](_0x5408a3)[_0x82b7('0xc')](_0xa7ff98,_0x45fb41);}function getCustomFields(_0xf1119,_0x3c80f6){var _0xec7387={};if(_0xf1119['length']>0x0){_[_0x82b7('0xd')](_0xf1119,function(_0x14575a){if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0xf')&&_0x14575a['idField']){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x14575a[_0x82b7('0x11')][_0x82b7('0x12')]();}else if(_0x14575a['type']===_0x82b7('0x13')&&_0x14575a[_0x82b7('0x14')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a['variableName']]){_0xec7387[_0x14575a['idField']]=_0x3c80f6[_0x14575a[_0x82b7('0x14')]][_0x82b7('0x12')]();}else if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0x15')&&_0x14575a['Variable']&&_0x14575a['Variable'][_0x82b7('0x16')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a[_0x82b7('0x17')]['name'][_0x82b7('0x18')]()]){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x3c80f6[_0x14575a[_0x82b7('0x17')][_0x82b7('0x16')]['toLowerCase']()][_0x82b7('0x12')]();}});}return _0xec7387;}function createTicket(_0x29b93b,_0x5d6843,_0x4049f1,_0x21138f,_0x27ce07,_0x4f9182,_0xcb4f1f){logger['info'](_0x82b7('0x19'));var _0x36cb6f=_[_0x82b7('0x1a')]({'parent_id':'','assigned_user_id':_0x5d6843['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x82b7('0x1b')](_0x21138f[_0x82b7('0x1c')],_0x27ce07,'\x20'),'description':intUtil[_0x82b7('0x1b')](_0x21138f['Descriptions'],_0x27ce07,'\x0a'),'contact_id':_0x4049f1['id']},getCustomFields(_0x4f9182,_0x27ce07));var _0x4d0bc2={'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x29b93b[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'username':_0x29b93b[_0x82b7('0x22')],'sessionName':_0xcb4f1f[_0x82b7('0x23')],'elementType':'HelpDesk','element':JSON[_0x82b7('0x24')](_0x36cb6f)},'json':!![]};return request(_0x4d0bc2)['then'](function(_0x15ce8e){if(_0x15ce8e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')]({'id':_0x15ce8e[_0x82b7('0x27')]['id']});}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x28'),JSON['stringify'](_0x15ce8e[_0x82b7('0x29')])));}})[_0x82b7('0x2a')](function(_0x98c94){var _0x55ae2e=_0x98c94[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x2d'),_0x55ae2e,JSON[_0x82b7('0x24')](_0x98c94));});}function getUser(_0xbb3d57,_0x5dd45d,_0x1bc927){if(intUtil[_0x82b7('0x2e')](_0x5dd45d)){logger[_0x82b7('0x2f')]('Getting\x20agent\x20with\x20email',_0x5dd45d);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0xbb3d57[_0x82b7('0x20')]),'qs':{'operation':'query','username':_0xbb3d57[_0x82b7('0x22')],'sessionName':_0x1bc927[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x30'),_0x5dd45d)},'json':!![]})['then'](function(_0x5fe5cb){if(_0x5fe5cb[_0x82b7('0x25')]&&_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x31')]){logger[_0x82b7('0x2f')](_0x82b7('0x32'));return BPromise[_0x82b7('0x26')]({'id':_0x5fe5cb[_0x82b7('0x27')][0x0]['id'],'email':_0x5fe5cb[_0x82b7('0x27')][0x0][_0x82b7('0x33')],'name':_0x5fe5cb['result'][0x0][_0x82b7('0x34')]+'\x20'+_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x35')]});}else{logger[_0x82b7('0x2f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')});}})[_0x82b7('0x2a')](function(_0xd3e38f){var _0x1a7b89=_0xd3e38f[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x38'),_0x1a7b89,JSON['stringify'](_0xd3e38f));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')})['catch'](function(_0x41069d){var _0x4e1845=_0x41069d['statusCode']||0x1f4;logger[_0x82b7('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x4e1845,JSON[_0x82b7('0x24')](_0x41069d));});}}function getEndUser(_0x4c414e,_0xc2428,_0x295ec2,_0x35002d){logger[_0x82b7('0x2f')]('Searching\x20end\x20user\x20with\x20phone',_0x295ec2);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e['remoteUri']),'qs':{'operation':'query','username':_0x4c414e[_0x82b7('0x22')],'sessionName':_0x35002d[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x39'),_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2)},'json':!![]})[_0x82b7('0x3a')](function(_0x201c1c){if(_0x201c1c['success']&&_0x201c1c[_0x82b7('0x27')]['length']){logger[_0x82b7('0x2f')](_0x82b7('0x3b'));return BPromise['resolve']({'id':_0x201c1c[_0x82b7('0x27')][0x0]['id'],'name':_0x201c1c['result'][0x0][_0x82b7('0x3c')]+'\x20'+_0x201c1c[_0x82b7('0x27')][0x0][_0x82b7('0x3d')],'phone':_0x295ec2});}else{logger['info'](_0x82b7('0x3e'));return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'sessionName':_0x35002d[_0x82b7('0x23')],'elementType':_0x82b7('0x3f'),'element':JSON[_0x82b7('0x24')]({'lastname':_0xc2428,'phone':_0x295ec2,'assigned_user_id':'\x20'})},'json':!![]})[_0x82b7('0x3a')](function(_0x14769f){logger[_0x82b7('0x2f')](_0x82b7('0x40'));return BPromise['resolve']({'id':_0x14769f['result']['id'],'name':_0x14769f[_0x82b7('0x27')]['lastname'],'phone':_0x14769f[_0x82b7('0x27')]['phone']});})[_0x82b7('0x2a')](function(_0x163ee4){var _0x3b03f3=_0x163ee4[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x41'),_0x3b03f3,JSON[_0x82b7('0x24')](_0x163ee4));});}});}function getConnection(_0x168b61){var _0x2f353a=_0x168b61[_0x82b7('0x22')];var _0xf2899d=_0x168b61[_0x82b7('0x42')];return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'qs':{'operation':_0x82b7('0x43'),'username':_0x2f353a},'json':!![]})[_0x82b7('0x3a')](function(_0x22a4bf){if(_0x22a4bf[_0x82b7('0x25')]){return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x44'),'username':_0x2f353a,'accessKey':md5(_0x22a4bf[_0x82b7('0x27')][_0x82b7('0x45')]+_0xf2899d)},'json':!![]});}})[_0x82b7('0x3a')](function(_0x3f049e){if(_0x3f049e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')](_0x3f049e[_0x82b7('0x27')]);}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x46'),_0x168b61['id']));}})[_0x82b7('0x2a')](function(_0x50e617){var _0x1644e1=_0x50e617[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x47'),_0x1644e1,JSON['stringify'](_0x50e617));});}function request(_0x37c6ba){logger[_0x82b7('0x2f')](_0x82b7('0x48'),JSON['stringify'](_0x37c6ba));return rp(_0x37c6ba);}exports[_0x82b7('0x49')]=function(_0x9d87fb,_0x15ad8b,_0x484c3,_0x1503dd,_0x57caf5,_0x33181a){var _0x2f963f,_0x46034a,_0x522671,_0x482392;_0x33181a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x33181a['remoteUri']);if(_0x57caf5&&_0x57caf5[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('[QUEUE]',_0x82b7('0x4c'));_0x15ad8b[_0x82b7('0x4d')]=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x33181a[_0x82b7('0x4f')],_0x15ad8b['uniqueid'],md5(_0x15ad8b['uniqueid']));}else{_0x15ad8b[_0x82b7('0x4d')]='';}return getConnection(_0x33181a)[_0x82b7('0x3a')](function(_0x171a4e){_0x482392=_0x171a4e;return getUser(_0x33181a,_0x1503dd[_0x82b7('0x50')],_0x482392);})[_0x82b7('0x3a')](function(_0x463bbf){_0x2f963f=_0x463bbf;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x2f963f['id']);return getEndUser(_0x33181a,_0x15ad8b[_0x82b7('0x52')],_0x15ad8b[_0x82b7('0x53')],_0x482392);})['then'](function(_0x465078){_0x46034a=_0x465078;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x46034a['id']);return createTicket(_0x33181a,_0x2f963f,_0x46034a,_0x484c3,_0x15ad8b,_0x484c3['Fields'],_0x482392);})['then'](function(_0x2d17d2){_0x522671=_0x2d17d2;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x522671['id']);var _0x598f29=util['format'](_0x82b7('0x57'),_0x33181a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x522671['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x59'),_0x82b7('0x5a'));emit(util['format'](_0x82b7('0x5b'),_0x1503dd[_0x82b7('0x16')]),'trigger:browser:url',{'uri':_0x598f29});})[_0x82b7('0x2a')](function(_0x44ba23){logger['error'](_0x82b7('0x59'),JSON[_0x82b7('0x24')](_0x44ba23));});};exports[_0x82b7('0x5c')]=function(_0x352d83,_0x41d23b,_0x1d745d,_0x28f89c,_0x45aca3,_0x4dd49a,_0x2ce831){var _0x4df4a2,_0x4dfb67,_0x2bd9aa,_0x4a286a;_0x4dd49a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x4dd49a['remoteUri']);_0x4dd49a[_0x82b7('0x4f')]=intUtil[_0x82b7('0x4a')](_0x4dd49a[_0x82b7('0x4f')]);if(_0x2ce831&&_0x2ce831['recordingFormat']&&_0x2ce831[_0x82b7('0x5d')]!==_0x82b7('0x5e')){logger[_0x82b7('0x2f')]('[OUTBOUND]',_0x82b7('0x4c'));_0x41d23b['recordingURL']=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x4dd49a['serverUrl'],_0x41d23b['uniqueid'],md5(_0x41d23b[_0x82b7('0x5f')]));}return getConnection(_0x4dd49a)['then'](function(_0x3b45de){_0x4a286a=_0x3b45de;return getUser(_0x4dd49a,_0x28f89c[_0x82b7('0x50')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x1d7235){_0x4df4a2=_0x1d7235;logger[_0x82b7('0x2f')]('The\x20User\x20ID\x20is:',_0x4df4a2['id']);return getEndUser(_0x4dd49a,_0x41d23b[_0x82b7('0x60')],_0x41d23b['destcalleridnum'],_0x4a286a);})[_0x82b7('0x3a')](function(_0x553204){_0x4dfb67=_0x553204;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x4dfb67['id']);return createTicket(_0x4dd49a,_0x4df4a2,_0x4dfb67,_0x1d745d,_0x41d23b,_0x1d745d[_0x82b7('0x61')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x53f1ee){_0x2bd9aa=_0x53f1ee;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger['info'](_0x82b7('0x56'),_0x2bd9aa['id']);var _0x9d495=util[_0x82b7('0x1e')](_0x82b7('0x57'),_0x4dd49a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x2bd9aa['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x82b7('0x5b'),_0x28f89c[_0x82b7('0x16')]),_0x82b7('0x63'),{'uri':_0x9d495});})[_0x82b7('0x2a')](function(_0x4b1c10){logger[_0x82b7('0x29')](_0x82b7('0x62'),JSON[_0x82b7('0x24')](_0x4b1c10));});};exports[_0x82b7('0x64')]=function(_0x173004,_0x10b75a,_0xdf64d8,_0x160012,_0xc35068,_0x11ebb0){var _0x7618ba,_0x578471,_0x593562,_0x343bba;_0x11ebb0[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x11ebb0['remoteUri']);_0x11ebb0['serverUrl']=intUtil[_0x82b7('0x4a')](_0x11ebb0[_0x82b7('0x4f')]);if(_0xc35068&&_0xc35068[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',_0x82b7('0x4c'));_0x10b75a['recordingURL']=util[_0x82b7('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x11ebb0[_0x82b7('0x4f')],_0x10b75a[_0x82b7('0x5f')],md5(_0x10b75a[_0x82b7('0x5f')]));}else{_0x10b75a[_0x82b7('0x4d')]='';}return getConnection(_0x11ebb0)[_0x82b7('0x3a')](function(_0x82863d){_0x343bba=_0x82863d;return getUser(_0x11ebb0,'',_0x343bba);})[_0x82b7('0x3a')](function(_0x11f427){_0x7618ba=_0x11f427;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x7618ba['id']);return getEndUser(_0x11ebb0,_0x10b75a[_0x82b7('0x52')],_0x10b75a[_0x82b7('0x53')],_0x343bba);})[_0x82b7('0x3a')](function(_0x3ed2bb){_0x578471=_0x3ed2bb;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x578471['id']);return createTicket(_0x11ebb0,_0x7618ba,_0x578471,_0xdf64d8,_0x10b75a,_0xdf64d8[_0x82b7('0x61')],_0x343bba);})[_0x82b7('0x3a')](function(_0x20434c){_0x593562=_0x20434c;logger[_0x82b7('0x2f')]('Ticket\x20created!');logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x593562['id']);})['catch'](function(_0x5217d7){logger[_0x82b7('0x29')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',JSON[_0x82b7('0x24')](_0x5217d7));});};
\ No newline at end of file
+var _0x7292=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','includes','string','picklist','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','success','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','accessKey','login','token','getConnection','[HTTP]','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]'];(function(_0xdcb76c,_0x35b88d){var _0x7f894a=function(_0x4ee3b6){while(--_0x4ee3b6){_0xdcb76c['push'](_0xdcb76c['shift']());}};_0x7f894a(++_0x35b88d);}(_0x7292,0x6d));var _0x2729=function(_0x2ec461,_0x5f588a){_0x2ec461=_0x2ec461-0x0;var _0x28603d=_0x7292[_0x2ec461];return _0x28603d;};'use strict';var _=require(_0x2729('0x0'));var rp=require(_0x2729('0x1'));var BPromise=require(_0x2729('0x2'));var md5=require(_0x2729('0x3'));var util=require(_0x2729('0x4'));var Redis=require(_0x2729('0x5'));var intUtil=require('./util');var config=require(_0x2729('0x6'));var logger=require(_0x2729('0x7'))(_0x2729('0x8'));config[_0x2729('0x9')]=_[_0x2729('0xa')](config['redis'],{'host':_0x2729('0xb'),'port':0x18eb});var io=require(_0x2729('0xc'))(new Redis(config[_0x2729('0x9')]));function emit(_0x15612c,_0x3b4f90,_0x33d118){io['to'](_0x15612c)['emit'](_0x3b4f90,_0x33d118);}function getCustomFields(_0xe6a4a7,_0x5b3014){var _0x22d1c5={};if(_0xe6a4a7['length']>0x0){_['forEach'](_0xe6a4a7,function(_0x26d5cf){if(_[_0x2729('0xd')]([_0x2729('0xe'),_0x2729('0xf')],_0x26d5cf[_0x2729('0x10')])&&_0x26d5cf[_0x2729('0x11')]){_0x22d1c5[_0x26d5cf['idField']]=_0x26d5cf['content'][_0x2729('0x12')]();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x13')&&_0x26d5cf['variableName']&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x14')]]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x14')]]['toString']();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x15')&&_0x26d5cf[_0x2729('0x16')]&&_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')]&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()][_0x2729('0x12')]();}});}return _0x22d1c5;}function createTicket(_0x807abf,_0xe4dc1d,_0x2fc850,_0x2ad137,_0xb5bba6,_0xd4320c,_0x17db0a){logger[_0x2729('0x19')](_0x2729('0x1a'));var _0x1f7769=_[_0x2729('0x1b')]({'parent_id':'','assigned_user_id':_0xe4dc1d['id'],'ticketpriorities':_0x2729('0x1c'),'ticketstatus':_0x2729('0x1d'),'ticket_title':intUtil[_0x2729('0x1e')](_0x2ad137[_0x2729('0x1f')],_0xb5bba6,'\x20'),'description':intUtil['getString'](_0x2ad137['Descriptions'],_0xb5bba6,'\x0a'),'contact_id':_0x2fc850['id']},getCustomFields(_0xd4320c,_0xb5bba6));var _0x348379={'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x807abf['remoteUri']),'form':{'operation':_0x2729('0x23'),'username':_0x807abf['username'],'sessionName':_0x17db0a[_0x2729('0x24')],'elementType':_0x2729('0x25'),'element':JSON[_0x2729('0x26')](_0x1f7769)},'json':!![]};return request(_0x348379)['then'](function(_0x320de3){if(_0x320de3['success']){return BPromise[_0x2729('0x27')]({'id':_0x320de3['result']['id']});}else{throw new Error(util[_0x2729('0x21')](_0x2729('0x28'),JSON['stringify'](_0x320de3[_0x2729('0x29')])));}})[_0x2729('0x2a')](function(_0x5cea76){var _0x5b40bd=_0x5cea76[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x2d'),_0x5b40bd,JSON['stringify'](_0x5cea76));});}function getUser(_0x319d1d,_0x23d7ed,_0x3bc5ae){if(intUtil[_0x2729('0x2e')](_0x23d7ed)){logger[_0x2729('0x19')](_0x2729('0x2f'),_0x23d7ed);return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x319d1d[_0x2729('0x31')]),'qs':{'operation':'query','username':_0x319d1d['username'],'sessionName':_0x3bc5ae[_0x2729('0x24')],'query':util[_0x2729('0x21')](_0x2729('0x32'),_0x23d7ed)},'json':!![]})['then'](function(_0x56e58a){if(_0x56e58a['success']&&_0x56e58a[_0x2729('0x33')][_0x2729('0x34')]){logger[_0x2729('0x19')]('Agent\x20found!');return BPromise[_0x2729('0x27')]({'id':_0x56e58a[_0x2729('0x33')][0x0]['id'],'email':_0x56e58a[_0x2729('0x33')][0x0][_0x2729('0x35')],'name':_0x56e58a[_0x2729('0x33')][0x0]['first_name']+'\x20'+_0x56e58a[_0x2729('0x33')]['last_name']});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':'admin'});}})['catch'](function(_0x4e18c3){var _0x1cbd7a=_0x4e18c3[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x1cbd7a,JSON[_0x2729('0x26')](_0x4e18c3));});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':_0x2729('0x39')})['catch'](function(_0x53f9e2){var _0x41fa5c=_0x53f9e2[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x41fa5c,JSON[_0x2729('0x26')](_0x53f9e2));});}}function getEndUser(_0xaa64b2,_0x4ca8c7,_0x2b1227,_0x897118){logger[_0x2729('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x2b1227);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0xaa64b2['remoteUri']),'qs':{'operation':'query','username':_0xaa64b2[_0x2729('0x37')],'sessionName':_0x897118[_0x2729('0x24')],'query':util['format'](_0x2729('0x3a'),_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227)},'json':!![]})[_0x2729('0x3b')](function(_0x4d96c6){if(_0x4d96c6[_0x2729('0x3c')]&&_0x4d96c6['result'][_0x2729('0x34')]){logger[_0x2729('0x19')](_0x2729('0x3d'));return BPromise[_0x2729('0x27')]({'id':_0x4d96c6[_0x2729('0x33')][0x0]['id'],'name':_0x4d96c6['result'][0x0][_0x2729('0x3e')]+'\x20'+_0x4d96c6[_0x2729('0x33')][0x0]['lastname'],'phone':_0x2b1227});}else{logger[_0x2729('0x19')](_0x2729('0x3f'));return request({'method':'POST','uri':util[_0x2729('0x21')]('%s/webservice.php',_0xaa64b2[_0x2729('0x31')]),'form':{'operation':_0x2729('0x23'),'sessionName':_0x897118[_0x2729('0x24')],'elementType':_0x2729('0x40'),'element':JSON[_0x2729('0x26')]({'lastname':_0x4ca8c7,'phone':_0x2b1227,'assigned_user_id':'\x20'})},'json':!![]})[_0x2729('0x3b')](function(_0x541933){logger[_0x2729('0x19')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x541933[_0x2729('0x33')]['id'],'name':_0x541933[_0x2729('0x33')]['lastname'],'phone':_0x541933[_0x2729('0x33')][_0x2729('0x41')]});})[_0x2729('0x2a')](function(_0x532e43){var _0x4c8f43=_0x532e43[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x42'),_0x4c8f43,JSON[_0x2729('0x26')](_0x532e43));});}});}function getConnection(_0x2beb5b){var _0x2dc204=_0x2beb5b['username'];var _0x873227=_0x2beb5b[_0x2729('0x43')];return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b[_0x2729('0x31')]),'qs':{'operation':'getchallenge','username':_0x2dc204},'json':!![]})[_0x2729('0x3b')](function(_0x45d8ce){if(_0x45d8ce[_0x2729('0x3c')]){return request({'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b['remoteUri']),'form':{'operation':_0x2729('0x44'),'username':_0x2dc204,'accessKey':md5(_0x45d8ce['result'][_0x2729('0x45')]+_0x873227)},'json':!![]});}})[_0x2729('0x3b')](function(_0x21423e){if(_0x21423e[_0x2729('0x3c')]){return BPromise[_0x2729('0x27')](_0x21423e['result']);}else{throw new Error(util[_0x2729('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x2beb5b['id']));}})['catch'](function(_0x25bbc4){var _0x490750=_0x25bbc4['statusCode']||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x46'),_0x490750,JSON[_0x2729('0x26')](_0x25bbc4));});}function request(_0x13087c){logger['info'](_0x2729('0x47'),JSON[_0x2729('0x26')](_0x13087c));return rp(_0x13087c);}exports['queue']=function(_0x206775,_0xc15158,_0x2989b7,_0x6615,_0x447ea2,_0x1c34fc){var _0x5e235b,_0x29dcce,_0x287f68,_0xcc2c33;_0x1c34fc[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x1c34fc[_0x2729('0x31')]);if(_0x447ea2&&_0x447ea2[_0x2729('0x48')]){logger[_0x2729('0x19')](_0x2729('0x49'),'Recording\x20is\x20enabled!');_0xc15158[_0x2729('0x4a')]=util[_0x2729('0x21')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c34fc[_0x2729('0x4b')],_0xc15158[_0x2729('0x4c')],md5(_0xc15158[_0x2729('0x4c')]));}else{_0xc15158['recordingURL']='';}return getConnection(_0x1c34fc)[_0x2729('0x3b')](function(_0x1e819a){_0xcc2c33=_0x1e819a;return getUser(_0x1c34fc,_0x6615['email'],_0xcc2c33);})['then'](function(_0x3abd2d){_0x5e235b=_0x3abd2d;logger['info'](_0x2729('0x4d'),_0x5e235b['id']);return getEndUser(_0x1c34fc,_0xc15158['calleridname'],_0xc15158[_0x2729('0x4e')],_0xcc2c33);})[_0x2729('0x3b')](function(_0x31783d){_0x29dcce=_0x31783d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x29dcce['id']);return createTicket(_0x1c34fc,_0x5e235b,_0x29dcce,_0x2989b7,_0xc15158,_0x2989b7[_0x2729('0x50')],_0xcc2c33);})['then'](function(_0x3ecd80){_0x287f68=_0x3ecd80;logger[_0x2729('0x19')]('Ticket\x20created!');logger[_0x2729('0x19')]('The\x20Ticket\x20ID\x20is:',_0x287f68['id']);var _0x7b6ef4=util[_0x2729('0x21')](_0x2729('0x51'),_0x1c34fc[_0x2729('0x31')],_[_0x2729('0x52')](_0x287f68['id'],'x')[0x1]);logger['info'](_0x2729('0x49'),_0x2729('0x53'));emit(util[_0x2729('0x21')](_0x2729('0x54'),_0x6615[_0x2729('0x17')]),'trigger:browser:url',{'uri':_0x7b6ef4});})[_0x2729('0x2a')](function(_0x20a75f){logger[_0x2729('0x29')](_0x2729('0x49'),JSON[_0x2729('0x26')](_0x20a75f));});};exports[_0x2729('0x55')]=function(_0x1970da,_0x2c8cae,_0xa664f5,_0x495bf9,_0x1eedfa,_0x48b59a,_0x20924c){var _0x2eed09,_0x11b0e8,_0x4bd659,_0x34f42b;_0x48b59a[_0x2729('0x31')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x31')]);_0x48b59a[_0x2729('0x4b')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x4b')]);if(_0x20924c&&_0x20924c[_0x2729('0x57')]&&_0x20924c[_0x2729('0x57')]!=='none'){logger[_0x2729('0x19')](_0x2729('0x58'),'Recording\x20is\x20enabled!');_0x2c8cae[_0x2729('0x4a')]=util[_0x2729('0x21')](_0x2729('0x59'),_0x48b59a[_0x2729('0x4b')],_0x2c8cae[_0x2729('0x4c')],md5(_0x2c8cae[_0x2729('0x4c')]));}return getConnection(_0x48b59a)[_0x2729('0x3b')](function(_0x3b6b70){_0x34f42b=_0x3b6b70;return getUser(_0x48b59a,_0x495bf9[_0x2729('0x5a')],_0x34f42b);})['then'](function(_0x47558c){_0x2eed09=_0x47558c;logger[_0x2729('0x19')](_0x2729('0x4d'),_0x2eed09['id']);return getEndUser(_0x48b59a,_0x2c8cae['destcalleridname'],_0x2c8cae[_0x2729('0x5b')],_0x34f42b);})['then'](function(_0xeaf524){_0x11b0e8=_0xeaf524;logger['info']('The\x20Enduser\x20ID\x20is:',_0x11b0e8['id']);return createTicket(_0x48b59a,_0x2eed09,_0x11b0e8,_0xa664f5,_0x2c8cae,_0xa664f5['Fields'],_0x34f42b);})[_0x2729('0x3b')](function(_0x267bb5){_0x4bd659=_0x267bb5;logger[_0x2729('0x19')](_0x2729('0x5c'));logger['info'](_0x2729('0x5d'),_0x4bd659['id']);var _0x34966a=util[_0x2729('0x21')](_0x2729('0x51'),_0x48b59a[_0x2729('0x31')],_[_0x2729('0x52')](_0x4bd659['id'],'x')[0x1]);logger[_0x2729('0x19')](_0x2729('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2729('0x21')]('user:%s',_0x495bf9[_0x2729('0x17')]),_0x2729('0x5e'),{'uri':_0x34966a});})[_0x2729('0x2a')](function(_0x28be2f){logger['error'](_0x2729('0x58'),JSON['stringify'](_0x28be2f));});};exports[_0x2729('0x5f')]=function(_0x452950,_0x3b187d,_0x30c3b7,_0x28c897,_0x42257f,_0x3551d9){var _0x40e9be,_0x4cba7e,_0x39f211,_0x1511c1;_0x3551d9[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x31')]);_0x3551d9['serverUrl']=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x4b')]);if(_0x42257f&&_0x42257f[_0x2729('0x48')]){logger[_0x2729('0x19')]('['+_0x3b187d[_0x2729('0x60')][_0x2729('0x61')]()+']',_0x2729('0x62'));_0x3b187d[_0x2729('0x4a')]=util['format'](_0x2729('0x59'),_0x3551d9[_0x2729('0x4b')],_0x3b187d['uniqueid'],md5(_0x3b187d[_0x2729('0x4c')]));}else{_0x3b187d[_0x2729('0x4a')]='';}return getConnection(_0x3551d9)['then'](function(_0x347f68){_0x1511c1=_0x347f68;return getUser(_0x3551d9,'',_0x1511c1);})[_0x2729('0x3b')](function(_0x47a6a0){_0x40e9be=_0x47a6a0;logger['info'](_0x2729('0x4d'),_0x40e9be['id']);return getEndUser(_0x3551d9,_0x3b187d['calleridname'],_0x3b187d[_0x2729('0x4e')],_0x1511c1);})[_0x2729('0x3b')](function(_0x123d3d){_0x4cba7e=_0x123d3d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x4cba7e['id']);return createTicket(_0x3551d9,_0x40e9be,_0x4cba7e,_0x30c3b7,_0x3b187d,_0x30c3b7[_0x2729('0x50')],_0x1511c1);})[_0x2729('0x3b')](function(_0x3674b2){_0x39f211=_0x3674b2;logger[_0x2729('0x19')](_0x2729('0x5c'));logger[_0x2729('0x19')](_0x2729('0x5d'),_0x39f211['id']);})[_0x2729('0x2a')](function(_0x486f8f){logger[_0x2729('0x29')]('['+_0x3b187d['lastevent'][_0x2729('0x61')]()+']',JSON[_0x2729('0x26')](_0x486f8f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff