Built motion from commit 3e059bc2.|2.5.32
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 06b3fea..0cf3a12 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x7292=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','includes','string','picklist','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','success','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','accessKey','login','token','getConnection','[HTTP]','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]'];(function(_0xdcb76c,_0x35b88d){var _0x7f894a=function(_0x4ee3b6){while(--_0x4ee3b6){_0xdcb76c['push'](_0xdcb76c['shift']());}};_0x7f894a(++_0x35b88d);}(_0x7292,0x6d));var _0x2729=function(_0x2ec461,_0x5f588a){_0x2ec461=_0x2ec461-0x0;var _0x28603d=_0x7292[_0x2ec461];return _0x28603d;};'use strict';var _=require(_0x2729('0x0'));var rp=require(_0x2729('0x1'));var BPromise=require(_0x2729('0x2'));var md5=require(_0x2729('0x3'));var util=require(_0x2729('0x4'));var Redis=require(_0x2729('0x5'));var intUtil=require('./util');var config=require(_0x2729('0x6'));var logger=require(_0x2729('0x7'))(_0x2729('0x8'));config[_0x2729('0x9')]=_[_0x2729('0xa')](config['redis'],{'host':_0x2729('0xb'),'port':0x18eb});var io=require(_0x2729('0xc'))(new Redis(config[_0x2729('0x9')]));function emit(_0x15612c,_0x3b4f90,_0x33d118){io['to'](_0x15612c)['emit'](_0x3b4f90,_0x33d118);}function getCustomFields(_0xe6a4a7,_0x5b3014){var _0x22d1c5={};if(_0xe6a4a7['length']>0x0){_['forEach'](_0xe6a4a7,function(_0x26d5cf){if(_[_0x2729('0xd')]([_0x2729('0xe'),_0x2729('0xf')],_0x26d5cf[_0x2729('0x10')])&&_0x26d5cf[_0x2729('0x11')]){_0x22d1c5[_0x26d5cf['idField']]=_0x26d5cf['content'][_0x2729('0x12')]();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x13')&&_0x26d5cf['variableName']&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x14')]]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x14')]]['toString']();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x15')&&_0x26d5cf[_0x2729('0x16')]&&_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')]&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()][_0x2729('0x12')]();}});}return _0x22d1c5;}function createTicket(_0x807abf,_0xe4dc1d,_0x2fc850,_0x2ad137,_0xb5bba6,_0xd4320c,_0x17db0a){logger[_0x2729('0x19')](_0x2729('0x1a'));var _0x1f7769=_[_0x2729('0x1b')]({'parent_id':'','assigned_user_id':_0xe4dc1d['id'],'ticketpriorities':_0x2729('0x1c'),'ticketstatus':_0x2729('0x1d'),'ticket_title':intUtil[_0x2729('0x1e')](_0x2ad137[_0x2729('0x1f')],_0xb5bba6,'\x20'),'description':intUtil['getString'](_0x2ad137['Descriptions'],_0xb5bba6,'\x0a'),'contact_id':_0x2fc850['id']},getCustomFields(_0xd4320c,_0xb5bba6));var _0x348379={'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x807abf['remoteUri']),'form':{'operation':_0x2729('0x23'),'username':_0x807abf['username'],'sessionName':_0x17db0a[_0x2729('0x24')],'elementType':_0x2729('0x25'),'element':JSON[_0x2729('0x26')](_0x1f7769)},'json':!![]};return request(_0x348379)['then'](function(_0x320de3){if(_0x320de3['success']){return BPromise[_0x2729('0x27')]({'id':_0x320de3['result']['id']});}else{throw new Error(util[_0x2729('0x21')](_0x2729('0x28'),JSON['stringify'](_0x320de3[_0x2729('0x29')])));}})[_0x2729('0x2a')](function(_0x5cea76){var _0x5b40bd=_0x5cea76[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x2d'),_0x5b40bd,JSON['stringify'](_0x5cea76));});}function getUser(_0x319d1d,_0x23d7ed,_0x3bc5ae){if(intUtil[_0x2729('0x2e')](_0x23d7ed)){logger[_0x2729('0x19')](_0x2729('0x2f'),_0x23d7ed);return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x319d1d[_0x2729('0x31')]),'qs':{'operation':'query','username':_0x319d1d['username'],'sessionName':_0x3bc5ae[_0x2729('0x24')],'query':util[_0x2729('0x21')](_0x2729('0x32'),_0x23d7ed)},'json':!![]})['then'](function(_0x56e58a){if(_0x56e58a['success']&&_0x56e58a[_0x2729('0x33')][_0x2729('0x34')]){logger[_0x2729('0x19')]('Agent\x20found!');return BPromise[_0x2729('0x27')]({'id':_0x56e58a[_0x2729('0x33')][0x0]['id'],'email':_0x56e58a[_0x2729('0x33')][0x0][_0x2729('0x35')],'name':_0x56e58a[_0x2729('0x33')][0x0]['first_name']+'\x20'+_0x56e58a[_0x2729('0x33')]['last_name']});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':'admin'});}})['catch'](function(_0x4e18c3){var _0x1cbd7a=_0x4e18c3[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x1cbd7a,JSON[_0x2729('0x26')](_0x4e18c3));});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':_0x2729('0x39')})['catch'](function(_0x53f9e2){var _0x41fa5c=_0x53f9e2[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x41fa5c,JSON[_0x2729('0x26')](_0x53f9e2));});}}function getEndUser(_0xaa64b2,_0x4ca8c7,_0x2b1227,_0x897118){logger[_0x2729('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x2b1227);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0xaa64b2['remoteUri']),'qs':{'operation':'query','username':_0xaa64b2[_0x2729('0x37')],'sessionName':_0x897118[_0x2729('0x24')],'query':util['format'](_0x2729('0x3a'),_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227)},'json':!![]})[_0x2729('0x3b')](function(_0x4d96c6){if(_0x4d96c6[_0x2729('0x3c')]&&_0x4d96c6['result'][_0x2729('0x34')]){logger[_0x2729('0x19')](_0x2729('0x3d'));return BPromise[_0x2729('0x27')]({'id':_0x4d96c6[_0x2729('0x33')][0x0]['id'],'name':_0x4d96c6['result'][0x0][_0x2729('0x3e')]+'\x20'+_0x4d96c6[_0x2729('0x33')][0x0]['lastname'],'phone':_0x2b1227});}else{logger[_0x2729('0x19')](_0x2729('0x3f'));return request({'method':'POST','uri':util[_0x2729('0x21')]('%s/webservice.php',_0xaa64b2[_0x2729('0x31')]),'form':{'operation':_0x2729('0x23'),'sessionName':_0x897118[_0x2729('0x24')],'elementType':_0x2729('0x40'),'element':JSON[_0x2729('0x26')]({'lastname':_0x4ca8c7,'phone':_0x2b1227,'assigned_user_id':'\x20'})},'json':!![]})[_0x2729('0x3b')](function(_0x541933){logger[_0x2729('0x19')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x541933[_0x2729('0x33')]['id'],'name':_0x541933[_0x2729('0x33')]['lastname'],'phone':_0x541933[_0x2729('0x33')][_0x2729('0x41')]});})[_0x2729('0x2a')](function(_0x532e43){var _0x4c8f43=_0x532e43[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x42'),_0x4c8f43,JSON[_0x2729('0x26')](_0x532e43));});}});}function getConnection(_0x2beb5b){var _0x2dc204=_0x2beb5b['username'];var _0x873227=_0x2beb5b[_0x2729('0x43')];return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b[_0x2729('0x31')]),'qs':{'operation':'getchallenge','username':_0x2dc204},'json':!![]})[_0x2729('0x3b')](function(_0x45d8ce){if(_0x45d8ce[_0x2729('0x3c')]){return request({'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b['remoteUri']),'form':{'operation':_0x2729('0x44'),'username':_0x2dc204,'accessKey':md5(_0x45d8ce['result'][_0x2729('0x45')]+_0x873227)},'json':!![]});}})[_0x2729('0x3b')](function(_0x21423e){if(_0x21423e[_0x2729('0x3c')]){return BPromise[_0x2729('0x27')](_0x21423e['result']);}else{throw new Error(util[_0x2729('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x2beb5b['id']));}})['catch'](function(_0x25bbc4){var _0x490750=_0x25bbc4['statusCode']||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x46'),_0x490750,JSON[_0x2729('0x26')](_0x25bbc4));});}function request(_0x13087c){logger['info'](_0x2729('0x47'),JSON[_0x2729('0x26')](_0x13087c));return rp(_0x13087c);}exports['queue']=function(_0x206775,_0xc15158,_0x2989b7,_0x6615,_0x447ea2,_0x1c34fc){var _0x5e235b,_0x29dcce,_0x287f68,_0xcc2c33;_0x1c34fc[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x1c34fc[_0x2729('0x31')]);if(_0x447ea2&&_0x447ea2[_0x2729('0x48')]){logger[_0x2729('0x19')](_0x2729('0x49'),'Recording\x20is\x20enabled!');_0xc15158[_0x2729('0x4a')]=util[_0x2729('0x21')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c34fc[_0x2729('0x4b')],_0xc15158[_0x2729('0x4c')],md5(_0xc15158[_0x2729('0x4c')]));}else{_0xc15158['recordingURL']='';}return getConnection(_0x1c34fc)[_0x2729('0x3b')](function(_0x1e819a){_0xcc2c33=_0x1e819a;return getUser(_0x1c34fc,_0x6615['email'],_0xcc2c33);})['then'](function(_0x3abd2d){_0x5e235b=_0x3abd2d;logger['info'](_0x2729('0x4d'),_0x5e235b['id']);return getEndUser(_0x1c34fc,_0xc15158['calleridname'],_0xc15158[_0x2729('0x4e')],_0xcc2c33);})[_0x2729('0x3b')](function(_0x31783d){_0x29dcce=_0x31783d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x29dcce['id']);return createTicket(_0x1c34fc,_0x5e235b,_0x29dcce,_0x2989b7,_0xc15158,_0x2989b7[_0x2729('0x50')],_0xcc2c33);})['then'](function(_0x3ecd80){_0x287f68=_0x3ecd80;logger[_0x2729('0x19')]('Ticket\x20created!');logger[_0x2729('0x19')]('The\x20Ticket\x20ID\x20is:',_0x287f68['id']);var _0x7b6ef4=util[_0x2729('0x21')](_0x2729('0x51'),_0x1c34fc[_0x2729('0x31')],_[_0x2729('0x52')](_0x287f68['id'],'x')[0x1]);logger['info'](_0x2729('0x49'),_0x2729('0x53'));emit(util[_0x2729('0x21')](_0x2729('0x54'),_0x6615[_0x2729('0x17')]),'trigger:browser:url',{'uri':_0x7b6ef4});})[_0x2729('0x2a')](function(_0x20a75f){logger[_0x2729('0x29')](_0x2729('0x49'),JSON[_0x2729('0x26')](_0x20a75f));});};exports[_0x2729('0x55')]=function(_0x1970da,_0x2c8cae,_0xa664f5,_0x495bf9,_0x1eedfa,_0x48b59a,_0x20924c){var _0x2eed09,_0x11b0e8,_0x4bd659,_0x34f42b;_0x48b59a[_0x2729('0x31')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x31')]);_0x48b59a[_0x2729('0x4b')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x4b')]);if(_0x20924c&&_0x20924c[_0x2729('0x57')]&&_0x20924c[_0x2729('0x57')]!=='none'){logger[_0x2729('0x19')](_0x2729('0x58'),'Recording\x20is\x20enabled!');_0x2c8cae[_0x2729('0x4a')]=util[_0x2729('0x21')](_0x2729('0x59'),_0x48b59a[_0x2729('0x4b')],_0x2c8cae[_0x2729('0x4c')],md5(_0x2c8cae[_0x2729('0x4c')]));}return getConnection(_0x48b59a)[_0x2729('0x3b')](function(_0x3b6b70){_0x34f42b=_0x3b6b70;return getUser(_0x48b59a,_0x495bf9[_0x2729('0x5a')],_0x34f42b);})['then'](function(_0x47558c){_0x2eed09=_0x47558c;logger[_0x2729('0x19')](_0x2729('0x4d'),_0x2eed09['id']);return getEndUser(_0x48b59a,_0x2c8cae['destcalleridname'],_0x2c8cae[_0x2729('0x5b')],_0x34f42b);})['then'](function(_0xeaf524){_0x11b0e8=_0xeaf524;logger['info']('The\x20Enduser\x20ID\x20is:',_0x11b0e8['id']);return createTicket(_0x48b59a,_0x2eed09,_0x11b0e8,_0xa664f5,_0x2c8cae,_0xa664f5['Fields'],_0x34f42b);})[_0x2729('0x3b')](function(_0x267bb5){_0x4bd659=_0x267bb5;logger[_0x2729('0x19')](_0x2729('0x5c'));logger['info'](_0x2729('0x5d'),_0x4bd659['id']);var _0x34966a=util[_0x2729('0x21')](_0x2729('0x51'),_0x48b59a[_0x2729('0x31')],_[_0x2729('0x52')](_0x4bd659['id'],'x')[0x1]);logger[_0x2729('0x19')](_0x2729('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2729('0x21')]('user:%s',_0x495bf9[_0x2729('0x17')]),_0x2729('0x5e'),{'uri':_0x34966a});})[_0x2729('0x2a')](function(_0x28be2f){logger['error'](_0x2729('0x58'),JSON['stringify'](_0x28be2f));});};exports[_0x2729('0x5f')]=function(_0x452950,_0x3b187d,_0x30c3b7,_0x28c897,_0x42257f,_0x3551d9){var _0x40e9be,_0x4cba7e,_0x39f211,_0x1511c1;_0x3551d9[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x31')]);_0x3551d9['serverUrl']=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x4b')]);if(_0x42257f&&_0x42257f[_0x2729('0x48')]){logger[_0x2729('0x19')]('['+_0x3b187d[_0x2729('0x60')][_0x2729('0x61')]()+']',_0x2729('0x62'));_0x3b187d[_0x2729('0x4a')]=util['format'](_0x2729('0x59'),_0x3551d9[_0x2729('0x4b')],_0x3b187d['uniqueid'],md5(_0x3b187d[_0x2729('0x4c')]));}else{_0x3b187d[_0x2729('0x4a')]='';}return getConnection(_0x3551d9)['then'](function(_0x347f68){_0x1511c1=_0x347f68;return getUser(_0x3551d9,'',_0x1511c1);})[_0x2729('0x3b')](function(_0x47a6a0){_0x40e9be=_0x47a6a0;logger['info'](_0x2729('0x4d'),_0x40e9be['id']);return getEndUser(_0x3551d9,_0x3b187d['calleridname'],_0x3b187d[_0x2729('0x4e')],_0x1511c1);})[_0x2729('0x3b')](function(_0x123d3d){_0x4cba7e=_0x123d3d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x4cba7e['id']);return createTicket(_0x3551d9,_0x40e9be,_0x4cba7e,_0x30c3b7,_0x3b187d,_0x30c3b7[_0x2729('0x50')],_0x1511c1);})[_0x2729('0x3b')](function(_0x3674b2){_0x39f211=_0x3674b2;logger[_0x2729('0x19')](_0x2729('0x5c'));logger[_0x2729('0x19')](_0x2729('0x5d'),_0x39f211['id']);})[_0x2729('0x2a')](function(_0x486f8f){logger[_0x2729('0x29')]('['+_0x3b187d['lastevent'][_0x2729('0x61')]()+']',JSON[_0x2729('0x26')](_0x486f8f));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file