// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3172=['Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','statusCode','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','remoteUri','Contacts','getEndUser','accessKey','getchallenge','success','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','split','serverUrl','lastevent','toUpperCase','md5','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','string','type','idField','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','then','result'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x3172,0x1da));var _0x2317=function(_0x555ebb,_0x4b1b68){_0x555ebb=_0x555ebb-0x0;var _0x3c0a4a=_0x3172[_0x555ebb];return _0x3c0a4a;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x2317('0x0'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x2317('0x1'));var logger=require(_0x2317('0x2'))(_0x2317('0x3'));config[_0x2317('0x4')]=_[_0x2317('0x5')](config[_0x2317('0x4')],{'host':_0x2317('0x6'),'port':0x18eb});var io=require(_0x2317('0x7'))(new Redis(config[_0x2317('0x4')]));function emit(_0x1a0e6c,_0x1923cf,_0x506579){io['to'](_0x1a0e6c)['emit'](_0x1923cf,_0x506579);}function getCustomFields(_0x5b8ffd,_0x94e189){var _0x34d5d4={};if(_0x5b8ffd[_0x2317('0x8')]>0x0){_[_0x2317('0x9')](_0x5b8ffd,function(_0x33f95e){if(_[_0x2317('0xa')]([_0x2317('0xb'),'picklist'],_0x33f95e[_0x2317('0xc')])&&_0x33f95e[_0x2317('0xd')]){_0x34d5d4[_0x33f95e[_0x2317('0xd')]]=_0x33f95e['content']['toString']();}else if(_0x33f95e[_0x2317('0xc')]==='variable'&&_0x33f95e[_0x2317('0xe')]&&_0x33f95e[_0x2317('0xd')]&&_0x94e189[_0x33f95e[_0x2317('0xe')]]){_0x34d5d4[_0x33f95e['idField']]=_0x94e189[_0x33f95e[_0x2317('0xe')]][_0x2317('0xf')]();}else if(_0x33f95e[_0x2317('0xc')]===_0x2317('0x10')&&_0x33f95e[_0x2317('0x11')]&&_0x33f95e[_0x2317('0x11')][_0x2317('0x12')]&&_0x33f95e['idField']&&_0x94e189[_0x33f95e[_0x2317('0x11')][_0x2317('0x12')][_0x2317('0x13')]()]){_0x34d5d4[_0x33f95e[_0x2317('0xd')]]=_0x94e189[_0x33f95e[_0x2317('0x11')][_0x2317('0x12')]['toLowerCase']()][_0x2317('0xf')]();}});}return _0x34d5d4;}function createTicket(_0x259f6a,_0x823360,_0x48fbfd,_0x148855,_0x1fa538,_0x3c4a40,_0x1d9650){logger['info'](_0x2317('0x14'));var _0xf3856b=_[_0x2317('0x15')]({'parent_id':'','assigned_user_id':_0x823360['id'],'ticketpriorities':_0x2317('0x16'),'ticketstatus':_0x2317('0x17'),'ticket_title':intUtil[_0x2317('0x18')](_0x148855[_0x2317('0x19')],_0x1fa538,'\x20'),'description':intUtil['getString'](_0x148855[_0x2317('0x1a')],_0x1fa538,'\x0a'),'contact_id':_0x48fbfd['id']},getCustomFields(_0x3c4a40,_0x1fa538));var _0x54daab={'method':_0x2317('0x1b'),'uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x259f6a['remoteUri']),'form':{'operation':_0x2317('0x1e'),'username':_0x259f6a['username'],'sessionName':_0x1d9650[_0x2317('0x1f')],'elementType':_0x2317('0x20'),'element':JSON[_0x2317('0x21')](_0xf3856b)},'json':!![]};return request(_0x54daab)[_0x2317('0x22')](function(_0x5eaa8f){if(_0x5eaa8f['success']){return BPromise['resolve']({'id':_0x5eaa8f[_0x2317('0x23')]['id']});}else{throw new Error(util[_0x2317('0x1c')](_0x2317('0x24'),JSON[_0x2317('0x21')](_0x5eaa8f[_0x2317('0x25')])));}})[_0x2317('0x26')](function(_0x514dce){var _0x2d03c0=_0x514dce['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x28'),_0x2d03c0,JSON['stringify'](_0x514dce));});}function getUser(_0x39904f,_0x266843,_0x518be1){if(intUtil[_0x2317('0x29')](_0x266843)){logger[_0x2317('0x2a')](_0x2317('0x2b'),_0x266843);return request({'method':'GET','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x39904f['remoteUri']),'qs':{'operation':'query','username':_0x39904f[_0x2317('0x2c')],'sessionName':_0x518be1[_0x2317('0x1f')],'query':util[_0x2317('0x1c')](_0x2317('0x2d'),_0x266843)},'json':!![]})['then'](function(_0x3df471){if(_0x3df471['success']&&_0x3df471['result'][_0x2317('0x8')]){logger[_0x2317('0x2a')](_0x2317('0x2e'));return BPromise[_0x2317('0x2f')]({'id':_0x3df471[_0x2317('0x23')][0x0]['id'],'email':_0x3df471[_0x2317('0x23')][0x0][_0x2317('0x30')],'name':_0x3df471['result'][0x0][_0x2317('0x31')]+'\x20'+_0x3df471[_0x2317('0x23')][_0x2317('0x32')]});}else{logger[_0x2317('0x2a')](_0x2317('0x33'));return BPromise[_0x2317('0x2f')]({'id':_0x518be1[_0x2317('0x34')],'email':_0x39904f[_0x2317('0x2c')],'name':'admin'});}})[_0x2317('0x26')](function(_0x3eafce){var _0x77504d=_0x3eafce['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x35'),_0x77504d,JSON[_0x2317('0x21')](_0x3eafce));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x518be1[_0x2317('0x34')],'email':_0x39904f['username'],'name':_0x2317('0x36')})[_0x2317('0x26')](function(_0x414f49){var _0x337096=_0x414f49[_0x2317('0x37')]||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x35'),_0x337096,JSON['stringify'](_0x414f49));});}}function getEndUser(_0x99fe91,_0x209cbf,_0x454342,_0x7dfd8f){logger[_0x2317('0x2a')](_0x2317('0x38'),_0x454342);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x99fe91['remoteUri']),'qs':{'operation':_0x2317('0x39'),'username':_0x99fe91['username'],'sessionName':_0x7dfd8f['sessionName'],'query':util['format'](_0x2317('0x3a'),_0x454342,_0x454342,_0x454342,_0x454342,_0x454342)},'json':!![]})[_0x2317('0x22')](function(_0x43b387){if(_0x43b387['success']&&_0x43b387[_0x2317('0x23')][_0x2317('0x8')]){logger[_0x2317('0x2a')](_0x2317('0x3b'));return BPromise[_0x2317('0x2f')]({'id':_0x43b387['result'][0x0]['id'],'name':_0x43b387[_0x2317('0x23')][0x0][_0x2317('0x3c')]+'\x20'+_0x43b387[_0x2317('0x23')][0x0][_0x2317('0x3d')],'phone':_0x454342});}else{logger[_0x2317('0x2a')](_0x2317('0x3e'));return request({'method':'POST','uri':util[_0x2317('0x1c')]('%s/webservice.php',_0x99fe91[_0x2317('0x3f')]),'form':{'operation':_0x2317('0x1e'),'sessionName':_0x7dfd8f[_0x2317('0x1f')],'elementType':_0x2317('0x40'),'element':JSON[_0x2317('0x21')]({'lastname':_0x209cbf,'phone':_0x454342,'assigned_user_id':'\x20'})},'json':!![]})[_0x2317('0x22')](function(_0x154f03){logger['info']('Enduser\x20created.');return BPromise['resolve']({'id':_0x154f03['result']['id'],'name':_0x154f03[_0x2317('0x23')][_0x2317('0x3d')],'phone':_0x154f03[_0x2317('0x23')]['phone']});})[_0x2317('0x26')](function(_0x36218a){var _0x55ae47=_0x36218a[_0x2317('0x37')]||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x41'),_0x55ae47,JSON[_0x2317('0x21')](_0x36218a));});}});}function getConnection(_0x4811dd){var _0x3aa3f0=_0x4811dd[_0x2317('0x2c')];var _0x3fc9d5=_0x4811dd[_0x2317('0x42')];return request({'method':'GET','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x4811dd[_0x2317('0x3f')]),'qs':{'operation':_0x2317('0x43'),'username':_0x3aa3f0},'json':!![]})[_0x2317('0x22')](function(_0x5519e2){if(_0x5519e2[_0x2317('0x44')]){return request({'method':'POST','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x4811dd[_0x2317('0x3f')]),'form':{'operation':_0x2317('0x45'),'username':_0x3aa3f0,'accessKey':md5(_0x5519e2['result'][_0x2317('0x46')]+_0x3fc9d5)},'json':!![]});}})['then'](function(_0x3158ca){if(_0x3158ca[_0x2317('0x44')]){return BPromise[_0x2317('0x2f')](_0x3158ca[_0x2317('0x23')]);}else{throw new Error(util[_0x2317('0x1c')](_0x2317('0x47'),_0x4811dd['id']));}})[_0x2317('0x26')](function(_0x31cb56){var _0x5a46a1=_0x31cb56['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),'getConnection',_0x5a46a1,JSON['stringify'](_0x31cb56));});}function request(_0x1bcec2){logger[_0x2317('0x2a')](_0x2317('0x48'),JSON[_0x2317('0x21')](_0x1bcec2));return rp(_0x1bcec2);}exports[_0x2317('0x49')]=function(_0x464073,_0x53edbd,_0xe779d2,_0x1ddb16,_0x31c2b6,_0x9a256a){var _0x4be046,_0x22556a,_0x277515,_0x465180;_0x9a256a[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0x9a256a[_0x2317('0x3f')]);if(_0x31c2b6&&_0x31c2b6[_0x2317('0x4b')]){logger[_0x2317('0x2a')]('[QUEUE]','Recording\x20is\x20enabled!');_0x53edbd[_0x2317('0x4c')]=util[_0x2317('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x9a256a['serverUrl'],_0x53edbd[_0x2317('0x4d')],md5(_0x53edbd['uniqueid']));}else{_0x53edbd[_0x2317('0x4c')]='';}return getConnection(_0x9a256a)['then'](function(_0x114b6f){_0x465180=_0x114b6f;return getUser(_0x9a256a,_0x1ddb16[_0x2317('0x4e')],_0x465180);})['then'](function(_0x3cf261){_0x4be046=_0x3cf261;logger[_0x2317('0x2a')](_0x2317('0x4f'),_0x4be046['id']);return getEndUser(_0x9a256a,_0x53edbd[_0x2317('0x50')],_0x53edbd[_0x2317('0x51')],_0x465180);})[_0x2317('0x22')](function(_0x1f328c){_0x22556a=_0x1f328c;logger[_0x2317('0x2a')]('The\x20Enduser\x20ID\x20is:',_0x22556a['id']);return createTicket(_0x9a256a,_0x4be046,_0x22556a,_0xe779d2,_0x53edbd,_0xe779d2['Fields'],_0x465180);})[_0x2317('0x22')](function(_0x25876e){_0x277515=_0x25876e;logger['info'](_0x2317('0x52'));logger[_0x2317('0x2a')](_0x2317('0x53'),_0x277515['id']);var _0x479e43=util[_0x2317('0x1c')](_0x2317('0x54'),_0x9a256a[_0x2317('0x3f')],_['split'](_0x277515['id'],'x')[0x1]);logger['info'](_0x2317('0x55'),_0x2317('0x56'));emit(util['format'](_0x2317('0x57'),_0x1ddb16['name']),_0x2317('0x58'),{'uri':_0x479e43});})['catch'](function(_0x342d43){logger[_0x2317('0x25')](_0x2317('0x55'),JSON['stringify'](_0x342d43));});};exports[_0x2317('0x59')]=function(_0x564224,_0x251828,_0x6c19ad,_0x53c1dd,_0x5b4bcb,_0x3a5b02,_0x273821){var _0x595fc4,_0x28b6ea,_0x255d5c,_0x3b0f81;_0x3a5b02[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0x3a5b02['remoteUri']);_0x3a5b02['serverUrl']=intUtil[_0x2317('0x4a')](_0x3a5b02['serverUrl']);if(_0x273821&&_0x273821[_0x2317('0x5a')]&&_0x273821[_0x2317('0x5a')]!=='none'){logger[_0x2317('0x2a')](_0x2317('0x5b'),_0x2317('0x5c'));_0x251828[_0x2317('0x4c')]=util[_0x2317('0x1c')](_0x2317('0x5d'),_0x3a5b02['serverUrl'],_0x251828[_0x2317('0x4d')],md5(_0x251828['uniqueid']));}return getConnection(_0x3a5b02)[_0x2317('0x22')](function(_0x48db60){_0x3b0f81=_0x48db60;return getUser(_0x3a5b02,_0x53c1dd[_0x2317('0x4e')],_0x3b0f81);})[_0x2317('0x22')](function(_0x2bdb5f){_0x595fc4=_0x2bdb5f;logger[_0x2317('0x2a')]('The\x20User\x20ID\x20is:',_0x595fc4['id']);return getEndUser(_0x3a5b02,_0x251828[_0x2317('0x5e')],_0x251828[_0x2317('0x5f')],_0x3b0f81);})[_0x2317('0x22')](function(_0x183b18){_0x28b6ea=_0x183b18;logger[_0x2317('0x2a')](_0x2317('0x60'),_0x28b6ea['id']);return createTicket(_0x3a5b02,_0x595fc4,_0x28b6ea,_0x6c19ad,_0x251828,_0x6c19ad[_0x2317('0x61')],_0x3b0f81);})[_0x2317('0x22')](function(_0x4dbe89){_0x255d5c=_0x4dbe89;logger['info'](_0x2317('0x52'));logger[_0x2317('0x2a')](_0x2317('0x53'),_0x255d5c['id']);var _0x11cdc1=util[_0x2317('0x1c')](_0x2317('0x54'),_0x3a5b02[_0x2317('0x3f')],_[_0x2317('0x62')](_0x255d5c['id'],'x')[0x1]);logger[_0x2317('0x2a')](_0x2317('0x5b'),_0x2317('0x56'));emit(util[_0x2317('0x1c')](_0x2317('0x57'),_0x53c1dd[_0x2317('0x12')]),_0x2317('0x58'),{'uri':_0x11cdc1});})[_0x2317('0x26')](function(_0x2ec56b){logger['error'](_0x2317('0x5b'),JSON[_0x2317('0x21')](_0x2ec56b));});};exports['unmanaged']=function(_0x4662a0,_0x2838aa,_0x483be8,_0x447b64,_0x558258,_0xb15fb3){var _0x13bf50,_0x1ba996,_0x3ff282,_0x4b3959;_0xb15fb3[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0xb15fb3[_0x2317('0x3f')]);_0xb15fb3[_0x2317('0x63')]=intUtil['stripTrailingSlash'](_0xb15fb3[_0x2317('0x63')]);if(_0x558258&&_0x558258[_0x2317('0x4b')]){logger[_0x2317('0x2a')]('['+_0x2838aa['lastevent']['toUpperCase']()+']',_0x2317('0x5c'));_0x2838aa[_0x2317('0x4c')]=util[_0x2317('0x1c')](_0x2317('0x5d'),_0xb15fb3[_0x2317('0x63')],_0x2838aa[_0x2317('0x4d')],md5(_0x2838aa[_0x2317('0x4d')]));}else{_0x2838aa[_0x2317('0x4c')]='';}return getConnection(_0xb15fb3)[_0x2317('0x22')](function(_0x4a329d){_0x4b3959=_0x4a329d;return getUser(_0xb15fb3,'',_0x4b3959);})[_0x2317('0x22')](function(_0x53046e){_0x13bf50=_0x53046e;logger[_0x2317('0x2a')]('The\x20User\x20ID\x20is:',_0x13bf50['id']);return getEndUser(_0xb15fb3,_0x2838aa[_0x2317('0x50')],_0x2838aa[_0x2317('0x51')],_0x4b3959);})[_0x2317('0x22')](function(_0x14a1dc){_0x1ba996=_0x14a1dc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1ba996['id']);return createTicket(_0xb15fb3,_0x13bf50,_0x1ba996,_0x483be8,_0x2838aa,_0x483be8['Fields'],_0x4b3959);})[_0x2317('0x22')](function(_0x364d14){_0x3ff282=_0x364d14;logger[_0x2317('0x2a')]('Ticket\x20created!');logger[_0x2317('0x2a')]('The\x20Ticket\x20ID\x20is:',_0x3ff282['id']);})[_0x2317('0x26')](function(_0x23262f){logger['error']('['+_0x2838aa[_0x2317('0x64')][_0x2317('0x65')]()+']',JSON['stringify'](_0x23262f));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff