// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5a92=['lodash','bluebird','md5','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Subjects','POST','format','create','username','sessionName','HelpDesk','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','createTicket','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','[vTiger],\x20%s,\x20%s,\x20%s','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','%s/webservice.php','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','[HTTP]','queue','stripTrailingSlash','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','monitor_format','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x529f1c,_0x437ed1){var _0x4d57ab=function(_0x39d479){while(--_0x39d479){_0x529f1c['push'](_0x529f1c['shift']());}};_0x4d57ab(++_0x437ed1);}(_0x5a92,0x120));var _0x25a9=function(_0x3129e4,_0x4d4e9d){_0x3129e4=_0x3129e4-0x0;var _0x56a160=_0x5a92[_0x3129e4];return _0x56a160;};'use strict';var _=require(_0x25a9('0x0'));var rp=require('request-promise');var BPromise=require(_0x25a9('0x1'));var md5=require(_0x25a9('0x2'));var util=require('util');var Redis=require(_0x25a9('0x3'));var intUtil=require(_0x25a9('0x4'));var config=require('../../../../config/environment');var logger=require(_0x25a9('0x5'))(_0x25a9('0x6'));config[_0x25a9('0x7')]=_[_0x25a9('0x8')](config[_0x25a9('0x7')],{'host':_0x25a9('0x9'),'port':0x18eb});var io=require(_0x25a9('0xa'))(new Redis(config[_0x25a9('0x7')]));function emit(_0x3d2a7a,_0x38ef29,_0x24e71a){io['to'](_0x3d2a7a)['emit'](_0x38ef29,_0x24e71a);}function getCustomFields(_0x367a36,_0x12136c){var _0x1a4604={};if(_0x367a36['length']>0x0){_[_0x25a9('0xb')](_0x367a36,function(_0x586029){if(_0x586029[_0x25a9('0xc')]===_0x25a9('0xd')&&_0x586029[_0x25a9('0xe')]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x586029['content'][_0x25a9('0xf')]();}else if(_0x586029['type']===_0x25a9('0x10')&&_0x586029[_0x25a9('0x11')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x11')]]){_0x1a4604[_0x586029['idField']]=_0x12136c[_0x586029[_0x25a9('0x11')]][_0x25a9('0xf')]();}else if(_0x586029[_0x25a9('0xc')]==='customVariable'&&_0x586029[_0x25a9('0x12')]&&_0x586029[_0x25a9('0x12')][_0x25a9('0x13')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x12')]['name'][_0x25a9('0x14')]()]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x12136c[_0x586029[_0x25a9('0x12')][_0x25a9('0x13')][_0x25a9('0x14')]()][_0x25a9('0xf')]();}});}return _0x1a4604;}function createTicket(_0xc88a52,_0x1ed636,_0x243964,_0x511dfc,_0x3601ec,_0x5f411c,_0x30f03b){logger[_0x25a9('0x15')](_0x25a9('0x16'));var _0x18231e=_[_0x25a9('0x17')]({'parent_id':'','assigned_user_id':_0x1ed636['id'],'ticketpriorities':'Normal','ticketstatus':_0x25a9('0x18'),'ticket_title':intUtil[_0x25a9('0x19')](_0x511dfc[_0x25a9('0x1a')],_0x3601ec,'\x20'),'description':intUtil[_0x25a9('0x19')](_0x511dfc['Descriptions'],_0x3601ec,'\x0a'),'contact_id':_0x243964['id']},getCustomFields(_0x5f411c,_0x3601ec));var _0x210a8b={'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0xc88a52['remoteUri']),'form':{'operation':_0x25a9('0x1d'),'username':_0xc88a52[_0x25a9('0x1e')],'sessionName':_0x30f03b[_0x25a9('0x1f')],'elementType':_0x25a9('0x20'),'element':JSON['stringify'](_0x18231e)},'json':!![]};return request(_0x210a8b)[_0x25a9('0x21')](function(_0x5d8763){if(_0x5d8763['success']){return BPromise[_0x25a9('0x22')]({'id':_0x5d8763[_0x25a9('0x23')]['id']});}else{throw new Error(util[_0x25a9('0x1c')](_0x25a9('0x24'),JSON[_0x25a9('0x25')](_0x5d8763[_0x25a9('0x26')])));}})[_0x25a9('0x27')](function(_0x5a9817){var _0xed74b5=_0x5a9817[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x25a9('0x29'),_0xed74b5,JSON[_0x25a9('0x25')](_0x5a9817));});}function getUser(_0x2c8f98,_0x4eab1d,_0x5cb525){if(intUtil['validateEmail'](_0x4eab1d)){logger['info'](_0x25a9('0x2a'),_0x4eab1d);return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x2c8f98[_0x25a9('0x2c')]),'qs':{'operation':'query','username':_0x2c8f98[_0x25a9('0x1e')],'sessionName':_0x5cb525[_0x25a9('0x1f')],'query':util[_0x25a9('0x1c')](_0x25a9('0x2d'),_0x4eab1d)},'json':!![]})[_0x25a9('0x21')](function(_0x590a06){if(_0x590a06[_0x25a9('0x2e')]&&_0x590a06[_0x25a9('0x23')]['length']){logger[_0x25a9('0x15')]('Agent\x20found!');return BPromise['resolve']({'id':_0x590a06[_0x25a9('0x23')][0x0]['id'],'email':_0x590a06[_0x25a9('0x23')][0x0][_0x25a9('0x2f')],'name':_0x590a06['result'][0x0][_0x25a9('0x30')]+'\x20'+_0x590a06['result'][_0x25a9('0x31')]});}else{logger['info'](_0x25a9('0x32'));return BPromise[_0x25a9('0x22')]({'id':_0x5cb525['userId'],'email':_0x2c8f98['username'],'name':'admin'});}})[_0x25a9('0x27')](function(_0x5f5981){var _0xff6a=_0x5f5981['statusCode']||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getUser',_0xff6a,JSON['stringify'](_0x5f5981));});}else{logger[_0x25a9('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x25a9('0x22')]({'id':_0x5cb525[_0x25a9('0x34')],'email':_0x2c8f98['username'],'name':_0x25a9('0x35')})[_0x25a9('0x27')](function(_0x550b7c){var _0x532e4a=_0x550b7c[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x36'),_0x532e4a,JSON[_0x25a9('0x25')](_0x550b7c));});}}function getEndUser(_0x13a023,_0x203ae2,_0x44b896,_0x187add){logger['info'](_0x25a9('0x37'),_0x44b896);return request({'method':'GET','uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'qs':{'operation':_0x25a9('0x39'),'username':_0x13a023['username'],'sessionName':_0x187add['sessionName'],'query':util[_0x25a9('0x1c')](_0x25a9('0x3a'),_0x44b896,_0x44b896,_0x44b896,_0x44b896,_0x44b896)},'json':!![]})[_0x25a9('0x21')](function(_0x1f6159){if(_0x1f6159['success']&&_0x1f6159[_0x25a9('0x23')][_0x25a9('0x3b')]){logger[_0x25a9('0x15')](_0x25a9('0x3c'));return BPromise[_0x25a9('0x22')]({'id':_0x1f6159['result'][0x0]['id'],'name':_0x1f6159['result'][0x0]['firstname']+'\x20'+_0x1f6159[_0x25a9('0x23')][0x0][_0x25a9('0x3d')],'phone':_0x44b896});}else{logger[_0x25a9('0x15')](_0x25a9('0x3e'));return request({'method':_0x25a9('0x1b'),'uri':util['format'](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'form':{'operation':_0x25a9('0x1d'),'sessionName':_0x187add['sessionName'],'elementType':_0x25a9('0x3f'),'element':JSON[_0x25a9('0x25')]({'lastname':_0x203ae2,'phone':_0x44b896,'assigned_user_id':'\x20'})},'json':!![]})[_0x25a9('0x21')](function(_0x2cc20f){logger[_0x25a9('0x15')]('Enduser\x20created.');return BPromise[_0x25a9('0x22')]({'id':_0x2cc20f['result']['id'],'name':_0x2cc20f['result'][_0x25a9('0x3d')],'phone':_0x2cc20f['result'][_0x25a9('0x40')]});})[_0x25a9('0x27')](function(_0x1ca7fa){var _0x5d88f3=_0x1ca7fa[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x41'),_0x5d88f3,JSON[_0x25a9('0x25')](_0x1ca7fa));});}});}function getConnection(_0x168d2b){var _0xe44320=_0x168d2b[_0x25a9('0x1e')];var _0x19a56a=_0x168d2b['accessKey'];return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x168d2b[_0x25a9('0x2c')]),'qs':{'operation':'getchallenge','username':_0xe44320},'json':!![]})['then'](function(_0x5f27ed){if(_0x5f27ed['success']){return request({'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x168d2b[_0x25a9('0x2c')]),'form':{'operation':'login','username':_0xe44320,'accessKey':md5(_0x5f27ed[_0x25a9('0x23')]['token']+_0x19a56a)},'json':!![]});}})[_0x25a9('0x21')](function(_0x58d5eb){if(_0x58d5eb[_0x25a9('0x2e')]){return BPromise['resolve'](_0x58d5eb[_0x25a9('0x23')]);}else{throw new Error(util[_0x25a9('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x168d2b['id']));}})['catch'](function(_0x4c1bb6){var _0x3c9f9e=_0x4c1bb6[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getConnection',_0x3c9f9e,JSON[_0x25a9('0x25')](_0x4c1bb6));});}function request(_0x4fc001){logger[_0x25a9('0x15')](_0x25a9('0x42'),JSON['stringify'](_0x4fc001));return rp(_0x4fc001);}exports[_0x25a9('0x43')]=function(_0x3a3c94,_0x44a2ea,_0x57926f,_0x198702,_0x39908a,_0x44aff9){var _0x4a1103,_0x3ab557,_0x3e9229,_0x1a2c0c;_0x44aff9[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x44aff9['remoteUri']);if(_0x39908a&&_0x39908a['monitor_format']){logger[_0x25a9('0x15')]('[QUEUE]',_0x25a9('0x45'));_0x44a2ea[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44aff9['serverUrl'],_0x44a2ea[_0x25a9('0x47')],md5(_0x44a2ea[_0x25a9('0x47')]));}else{_0x44a2ea[_0x25a9('0x46')]='';}return getConnection(_0x44aff9)['then'](function(_0x26e318){_0x1a2c0c=_0x26e318;return getUser(_0x44aff9,_0x198702[_0x25a9('0x48')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x28b5d5){_0x4a1103=_0x28b5d5;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x4a1103['id']);return getEndUser(_0x44aff9,_0x44a2ea[_0x25a9('0x4a')],_0x44a2ea[_0x25a9('0x4b')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x507c91){_0x3ab557=_0x507c91;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x3ab557['id']);return createTicket(_0x44aff9,_0x4a1103,_0x3ab557,_0x57926f,_0x44a2ea,_0x57926f[_0x25a9('0x4d')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x4482ec){_0x3e9229=_0x4482ec;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger['info'](_0x25a9('0x4f'),_0x3e9229['id']);var _0x4d98b9=util[_0x25a9('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x44aff9[_0x25a9('0x2c')],_['split'](_0x3e9229['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x50'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x198702[_0x25a9('0x13')]),_0x25a9('0x53'),{'uri':_0x4d98b9});})[_0x25a9('0x27')](function(_0x37535b){logger['error'](_0x25a9('0x50'),JSON['stringify'](_0x37535b));});};exports[_0x25a9('0x54')]=function(_0x36ed7e,_0x4f7a01,_0x213aa3,_0x11ebc2,_0x2dc044,_0x4380b,_0x58576b){var _0x2fdd12,_0x3557c9,_0x56ef24,_0x56a795;_0x4380b[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x4380b[_0x25a9('0x2c')]);_0x4380b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x4380b['serverUrl']);if(_0x58576b&&_0x58576b[_0x25a9('0x56')]&&_0x58576b[_0x25a9('0x56')]!=='none'){logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x45'));_0x4f7a01[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4380b[_0x25a9('0x55')],_0x4f7a01[_0x25a9('0x47')],md5(_0x4f7a01['uniqueid']));}return getConnection(_0x4380b)[_0x25a9('0x21')](function(_0x3d153e){_0x56a795=_0x3d153e;return getUser(_0x4380b,_0x11ebc2[_0x25a9('0x48')],_0x56a795);})['then'](function(_0x1e1a08){_0x2fdd12=_0x1e1a08;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x2fdd12['id']);return getEndUser(_0x4380b,_0x4f7a01['destcalleridname'],_0x4f7a01[_0x25a9('0x58')],_0x56a795);})[_0x25a9('0x21')](function(_0x448665){_0x3557c9=_0x448665;logger['info'](_0x25a9('0x4c'),_0x3557c9['id']);return createTicket(_0x4380b,_0x2fdd12,_0x3557c9,_0x213aa3,_0x4f7a01,_0x213aa3[_0x25a9('0x4d')],_0x56a795);})[_0x25a9('0x21')](function(_0x5687ba){_0x56ef24=_0x5687ba;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger[_0x25a9('0x15')]('The\x20Ticket\x20ID\x20is:',_0x56ef24['id']);var _0x1bb21b=util[_0x25a9('0x1c')](_0x25a9('0x59'),_0x4380b['remoteUri'],_[_0x25a9('0x5a')](_0x56ef24['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x11ebc2['name']),_0x25a9('0x53'),{'uri':_0x1bb21b});})[_0x25a9('0x27')](function(_0x26276c){logger['error'](_0x25a9('0x57'),JSON[_0x25a9('0x25')](_0x26276c));});};exports[_0x25a9('0x5b')]=function(_0x2622c3,_0xc09ee3,_0x38ffcc,_0x56f9d1,_0x428a17,_0x9ab95b){var _0x4b9cb9,_0x29ee4a,_0x5b0053,_0xd48fd4;_0x9ab95b['remoteUri']=intUtil['stripTrailingSlash'](_0x9ab95b['remoteUri']);_0x9ab95b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x9ab95b['serverUrl']);if(_0x428a17&&_0x428a17[_0x25a9('0x5c')]){logger[_0x25a9('0x15')]('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',_0x25a9('0x45'));_0xc09ee3[_0x25a9('0x46')]=util['format'](_0x25a9('0x5f'),_0x9ab95b[_0x25a9('0x55')],_0xc09ee3[_0x25a9('0x47')],md5(_0xc09ee3[_0x25a9('0x47')]));}else{_0xc09ee3[_0x25a9('0x46')]='';}return getConnection(_0x9ab95b)['then'](function(_0x5ad08d){_0xd48fd4=_0x5ad08d;return getUser(_0x9ab95b,'',_0xd48fd4);})[_0x25a9('0x21')](function(_0x4039c8){_0x4b9cb9=_0x4039c8;logger['info']('The\x20User\x20ID\x20is:',_0x4b9cb9['id']);return getEndUser(_0x9ab95b,_0xc09ee3[_0x25a9('0x4a')],_0xc09ee3[_0x25a9('0x4b')],_0xd48fd4);})['then'](function(_0x35e8c7){_0x29ee4a=_0x35e8c7;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x29ee4a['id']);return createTicket(_0x9ab95b,_0x4b9cb9,_0x29ee4a,_0x38ffcc,_0xc09ee3,_0x38ffcc[_0x25a9('0x4d')],_0xd48fd4);})[_0x25a9('0x21')](function(_0x2fa89c){_0x5b0053=_0x2fa89c;logger['info'](_0x25a9('0x4e'));logger[_0x25a9('0x15')](_0x25a9('0x4f'),_0x5b0053['id']);})[_0x25a9('0x27')](function(_0xcf0d2d){logger['error']('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',JSON[_0x25a9('0x25')](_0xcf0d2d));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff