Built motion from commit 3e059bc2.|2.5.32
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 3331602..0cf3a12 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xedd9=['success','resolve','result','stringify','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','abandoned','calleridname','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','emit','forEach','string','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects','POST','format','remoteUri','create','username','sessionName','HelpDesk','then'];(function(_0x2c0c49,_0x1e034c){var _0x48f9f2=function(_0x12d603){while(--_0x12d603){_0x2c0c49['push'](_0x2c0c49['shift']());}};_0x48f9f2(++_0x1e034c);}(_0xedd9,0xfc));var _0x9edd=function(_0x24e170,_0x16027a){_0x24e170=_0x24e170-0x0;var _0x4dc9a4=_0xedd9[_0x24e170];return _0x4dc9a4;};'use strict';var _=require('lodash');var rp=require(_0x9edd('0x0'));var BPromise=require(_0x9edd('0x1'));var md5=require(_0x9edd('0x2'));var util=require(_0x9edd('0x3'));var Redis=require(_0x9edd('0x4'));var intUtil=require(_0x9edd('0x5'));var config=require(_0x9edd('0x6'));var logger=require(_0x9edd('0x7'))('vTiger');config[_0x9edd('0x8')]=_[_0x9edd('0x9')](config[_0x9edd('0x8')],{'host':_0x9edd('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9edd('0x8')]));function emit(_0x571af9,_0x172522,_0x190185){io['to'](_0x571af9)[_0x9edd('0xb')](_0x172522,_0x190185);}function getCustomFields(_0x3280fd,_0x49d5e3){var _0x494a24={};if(_0x3280fd['length']>0x0){_[_0x9edd('0xc')](_0x3280fd,function(_0x138767){if(_0x138767['type']===_0x9edd('0xd')&&_0x138767[_0x9edd('0xe')]){_0x494a24[_0x138767['idField']]=_0x138767[_0x9edd('0xf')][_0x9edd('0x10')]();}else if(_0x138767[_0x9edd('0x11')]===_0x9edd('0x12')&&_0x138767[_0x9edd('0x13')]&&_0x138767[_0x9edd('0xe')]&&_0x49d5e3[_0x138767[_0x9edd('0x13')]]){_0x494a24[_0x138767[_0x9edd('0xe')]]=_0x49d5e3[_0x138767['variableName']][_0x9edd('0x10')]();}else if(_0x138767[_0x9edd('0x11')]===_0x9edd('0x14')&&_0x138767[_0x9edd('0x15')]&&_0x138767[_0x9edd('0x15')][_0x9edd('0x16')]&&_0x138767[_0x9edd('0xe')]&&_0x49d5e3[_0x138767[_0x9edd('0x15')]['name'][_0x9edd('0x17')]()]){_0x494a24[_0x138767[_0x9edd('0xe')]]=_0x49d5e3[_0x138767[_0x9edd('0x15')]['name'][_0x9edd('0x17')]()][_0x9edd('0x10')]();}});}return _0x494a24;}function createTicket(_0x40ba32,_0x4d8f33,_0x43dc70,_0x5d879c,_0x2cdcef,_0x1083e4,_0x4bdb88){logger['info'](_0x9edd('0x18'));var _0x50338f=_[_0x9edd('0x19')]({'parent_id':'','assigned_user_id':_0x4d8f33['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x9edd('0x1a')](_0x5d879c[_0x9edd('0x1b')],_0x2cdcef,'\x20'),'description':intUtil['getString'](_0x5d879c['Descriptions'],_0x2cdcef,'\x0a'),'contact_id':_0x43dc70['id']},getCustomFields(_0x1083e4,_0x2cdcef));var _0x341d67={'method':_0x9edd('0x1c'),'uri':util[_0x9edd('0x1d')]('%s/webservice.php',_0x40ba32[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x1f'),'username':_0x40ba32[_0x9edd('0x20')],'sessionName':_0x4bdb88[_0x9edd('0x21')],'elementType':_0x9edd('0x22'),'element':JSON['stringify'](_0x50338f)},'json':!![]};return request(_0x341d67)[_0x9edd('0x23')](function(_0xeaf55a){if(_0xeaf55a[_0x9edd('0x24')]){return BPromise[_0x9edd('0x25')]({'id':_0xeaf55a[_0x9edd('0x26')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x9edd('0x27')](_0xeaf55a[_0x9edd('0x28')])));}})[_0x9edd('0x29')](function(_0x25e135){var _0x3c2227=_0x25e135['statusCode']||0x1f4;logger['error'](_0x9edd('0x2a'),_0x9edd('0x2b'),_0x3c2227,JSON[_0x9edd('0x27')](_0x25e135));});}function getUser(_0x52746a,_0x238b22,_0x28cfae){if(intUtil[_0x9edd('0x2c')](_0x238b22)){logger[_0x9edd('0x2d')]('Getting\x20agent\x20with\x20email',_0x238b22);return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x52746a[_0x9edd('0x1e')]),'qs':{'operation':_0x9edd('0x30'),'username':_0x52746a[_0x9edd('0x20')],'sessionName':_0x28cfae[_0x9edd('0x21')],'query':util[_0x9edd('0x1d')](_0x9edd('0x31'),_0x238b22)},'json':!![]})[_0x9edd('0x23')](function(_0x4fd03f){if(_0x4fd03f[_0x9edd('0x24')]&&_0x4fd03f[_0x9edd('0x26')][_0x9edd('0x32')]){logger[_0x9edd('0x2d')]('Agent\x20found!');return BPromise[_0x9edd('0x25')]({'id':_0x4fd03f[_0x9edd('0x26')][0x0]['id'],'email':_0x4fd03f[_0x9edd('0x26')][0x0]['email1'],'name':_0x4fd03f[_0x9edd('0x26')][0x0][_0x9edd('0x33')]+'\x20'+_0x4fd03f[_0x9edd('0x26')][_0x9edd('0x34')]});}else{logger[_0x9edd('0x2d')](_0x9edd('0x35'));return BPromise[_0x9edd('0x25')]({'id':_0x28cfae[_0x9edd('0x36')],'email':_0x52746a[_0x9edd('0x20')],'name':_0x9edd('0x37')});}})[_0x9edd('0x29')](function(_0x42c1d9){var _0x27eb7e=_0x42c1d9[_0x9edd('0x38')]||0x1f4;logger['error'](_0x9edd('0x2a'),'getUser',_0x27eb7e,JSON[_0x9edd('0x27')](_0x42c1d9));});}else{logger[_0x9edd('0x2d')](_0x9edd('0x35'));return BPromise[_0x9edd('0x25')]({'id':_0x28cfae[_0x9edd('0x36')],'email':_0x52746a['username'],'name':_0x9edd('0x37')})[_0x9edd('0x29')](function(_0x2b3469){var _0x38e9be=_0x2b3469[_0x9edd('0x38')]||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x39'),_0x38e9be,JSON[_0x9edd('0x27')](_0x2b3469));});}}function getEndUser(_0x35c16f,_0x51a54a,_0x231604,_0x56a228){logger[_0x9edd('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0x231604);return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x35c16f['remoteUri']),'qs':{'operation':_0x9edd('0x30'),'username':_0x35c16f[_0x9edd('0x20')],'sessionName':_0x56a228[_0x9edd('0x21')],'query':util['format'](_0x9edd('0x3a'),_0x231604,_0x231604,_0x231604,_0x231604,_0x231604)},'json':!![]})['then'](function(_0x1fc4fb){if(_0x1fc4fb[_0x9edd('0x24')]&&_0x1fc4fb['result'][_0x9edd('0x32')]){logger[_0x9edd('0x2d')](_0x9edd('0x3b'));return BPromise[_0x9edd('0x25')]({'id':_0x1fc4fb['result'][0x0]['id'],'name':_0x1fc4fb[_0x9edd('0x26')][0x0]['firstname']+'\x20'+_0x1fc4fb[_0x9edd('0x26')][0x0][_0x9edd('0x3c')],'phone':_0x231604});}else{logger['info'](_0x9edd('0x3d'));return request({'method':'POST','uri':util['format'](_0x9edd('0x2f'),_0x35c16f[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x1f'),'sessionName':_0x56a228[_0x9edd('0x21')],'elementType':_0x9edd('0x3e'),'element':JSON[_0x9edd('0x27')]({'lastname':_0x51a54a,'phone':_0x231604,'assigned_user_id':'\x20'})},'json':!![]})[_0x9edd('0x23')](function(_0x75efbe){logger[_0x9edd('0x2d')](_0x9edd('0x3f'));return BPromise[_0x9edd('0x25')]({'id':_0x75efbe[_0x9edd('0x26')]['id'],'name':_0x75efbe[_0x9edd('0x26')][_0x9edd('0x3c')],'phone':_0x75efbe[_0x9edd('0x26')]['phone']});})[_0x9edd('0x29')](function(_0x2570e3){var _0x2231c1=_0x2570e3[_0x9edd('0x38')]||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x40'),_0x2231c1,JSON['stringify'](_0x2570e3));});}});}function getConnection(_0x4a4656){var _0x4bc7a1=_0x4a4656[_0x9edd('0x20')];var _0x58a1dd=_0x4a4656[_0x9edd('0x41')];return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x4a4656[_0x9edd('0x1e')]),'qs':{'operation':'getchallenge','username':_0x4bc7a1},'json':!![]})[_0x9edd('0x23')](function(_0x35e63c){if(_0x35e63c[_0x9edd('0x24')]){return request({'method':'POST','uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x4a4656[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x42'),'username':_0x4bc7a1,'accessKey':md5(_0x35e63c[_0x9edd('0x26')][_0x9edd('0x43')]+_0x58a1dd)},'json':!![]});}})['then'](function(_0x441e4a){if(_0x441e4a[_0x9edd('0x24')]){return BPromise['resolve'](_0x441e4a[_0x9edd('0x26')]);}else{throw new Error(util[_0x9edd('0x1d')]('Account\x20%d\x20is\x20not\x20valid',_0x4a4656['id']));}})[_0x9edd('0x29')](function(_0x8134cd){var _0x468239=_0x8134cd['statusCode']||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x44'),_0x468239,JSON[_0x9edd('0x27')](_0x8134cd));});}function request(_0x53f6e3){logger[_0x9edd('0x2d')](_0x9edd('0x45'),JSON[_0x9edd('0x27')](_0x53f6e3));return rp(_0x53f6e3);}exports['queue']=function(_0x16951a,_0x21f6ce,_0x57db43,_0x8e59bd,_0x4e2aaf,_0x336494){var _0xe6b20c,_0x24245f,_0x3fcdf5,_0x1e3c19;_0x336494[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x336494[_0x9edd('0x1e')]);if(_0x4e2aaf&&_0x4e2aaf[_0x9edd('0x47')]){logger[_0x9edd('0x2d')](_0x9edd('0x48'),'Recording\x20is\x20enabled!');_0x21f6ce[_0x9edd('0x49')]=util[_0x9edd('0x1d')](_0x9edd('0x4a'),_0x336494['serverUrl'],_0x21f6ce[_0x9edd('0x4b')],md5(_0x21f6ce['uniqueid']));}else{_0x21f6ce['recordingURL']='';}return getConnection(_0x336494)['then'](function(_0x1348a7){_0x1e3c19=_0x1348a7;return getUser(_0x336494,_0x8e59bd[_0x9edd('0x4c')],_0x1e3c19);})[_0x9edd('0x23')](function(_0x35ddb3){_0xe6b20c=_0x35ddb3;logger['info']('The\x20User\x20ID\x20is:',_0xe6b20c['id']);return getEndUser(_0x336494,_0x21f6ce['calleridname'],_0x21f6ce[_0x9edd('0x4d')],_0x1e3c19);})[_0x9edd('0x23')](function(_0xd5090a){_0x24245f=_0xd5090a;logger[_0x9edd('0x2d')](_0x9edd('0x4e'),_0x24245f['id']);return createTicket(_0x336494,_0xe6b20c,_0x24245f,_0x57db43,_0x21f6ce,_0x57db43[_0x9edd('0x4f')],_0x1e3c19);})[_0x9edd('0x23')](function(_0x1e3087){_0x3fcdf5=_0x1e3087;logger['info'](_0x9edd('0x50'));logger['info'](_0x9edd('0x51'),_0x3fcdf5['id']);var _0x6a1cfc=util['format'](_0x9edd('0x52'),_0x336494[_0x9edd('0x1e')],_[_0x9edd('0x53')](_0x3fcdf5['id'],'x')[0x1]);logger['info'](_0x9edd('0x48'),_0x9edd('0x54'));emit(util[_0x9edd('0x1d')](_0x9edd('0x55'),_0x8e59bd[_0x9edd('0x16')]),_0x9edd('0x56'),{'uri':_0x6a1cfc});})['catch'](function(_0x4aa337){logger[_0x9edd('0x28')]('[QUEUE]',JSON[_0x9edd('0x27')](_0x4aa337));});};exports[_0x9edd('0x57')]=function(_0x439083,_0x17d2f2,_0x5df1d7,_0x21ead2,_0x507cce,_0x3e5dca,_0x344692){var _0xc6bde6,_0x5ca123,_0x2651a2,_0x57da5b;_0x3e5dca[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x3e5dca['remoteUri']);_0x3e5dca[_0x9edd('0x58')]=intUtil['stripTrailingSlash'](_0x3e5dca[_0x9edd('0x58')]);if(_0x344692&&_0x344692[_0x9edd('0x59')]&&_0x344692[_0x9edd('0x59')]!=='none'){logger[_0x9edd('0x2d')](_0x9edd('0x5a'),_0x9edd('0x5b'));_0x17d2f2[_0x9edd('0x49')]=util[_0x9edd('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5dca['serverUrl'],_0x17d2f2[_0x9edd('0x4b')],md5(_0x17d2f2[_0x9edd('0x4b')]));}return getConnection(_0x3e5dca)['then'](function(_0x5496e9){_0x57da5b=_0x5496e9;return getUser(_0x3e5dca,_0x21ead2['email'],_0x57da5b);})[_0x9edd('0x23')](function(_0x4e003a){_0xc6bde6=_0x4e003a;logger['info'](_0x9edd('0x5c'),_0xc6bde6['id']);return getEndUser(_0x3e5dca,_0x17d2f2[_0x9edd('0x5d')],_0x17d2f2['destcalleridnum'],_0x57da5b);})[_0x9edd('0x23')](function(_0x11e082){_0x5ca123=_0x11e082;logger[_0x9edd('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x5ca123['id']);return createTicket(_0x3e5dca,_0xc6bde6,_0x5ca123,_0x5df1d7,_0x17d2f2,_0x5df1d7[_0x9edd('0x4f')],_0x57da5b);})['then'](function(_0x37b018){_0x2651a2=_0x37b018;logger[_0x9edd('0x2d')]('Ticket\x20created!');logger[_0x9edd('0x2d')](_0x9edd('0x51'),_0x2651a2['id']);var _0x5c1746=util[_0x9edd('0x1d')](_0x9edd('0x52'),_0x3e5dca[_0x9edd('0x1e')],_[_0x9edd('0x53')](_0x2651a2['id'],'x')[0x1]);logger['info'](_0x9edd('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9edd('0x1d')](_0x9edd('0x55'),_0x21ead2[_0x9edd('0x16')]),'trigger:browser:url',{'uri':_0x5c1746});})[_0x9edd('0x29')](function(_0x286593){logger[_0x9edd('0x28')](_0x9edd('0x5a'),JSON[_0x9edd('0x27')](_0x286593));});};exports[_0x9edd('0x5e')]=function(_0x3fa4a9,_0x512d3a,_0x5e29d0,_0x322165,_0x3c7874,_0x13254e){var _0x171403,_0x1e2126,_0x52f6f3,_0x2e40c8;_0x13254e[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x13254e['remoteUri']);_0x13254e[_0x9edd('0x58')]=intUtil[_0x9edd('0x46')](_0x13254e['serverUrl']);if(_0x3c7874&&_0x3c7874[_0x9edd('0x47')]){logger[_0x9edd('0x2d')]('[ABANDONED]',_0x9edd('0x5b'));_0x512d3a[_0x9edd('0x49')]=util['format'](_0x9edd('0x4a'),_0x13254e['serverUrl'],_0x512d3a['uniqueid'],md5(_0x512d3a[_0x9edd('0x4b')]));}else{_0x512d3a[_0x9edd('0x49')]='';}return getConnection(_0x13254e)[_0x9edd('0x23')](function(_0x5b56c7){_0x2e40c8=_0x5b56c7;return getUser(_0x13254e,'',_0x2e40c8);})[_0x9edd('0x23')](function(_0x286e47){_0x171403=_0x286e47;logger['info'](_0x9edd('0x5c'),_0x171403['id']);return getEndUser(_0x13254e,_0x512d3a[_0x9edd('0x5f')],_0x512d3a[_0x9edd('0x4d')],_0x2e40c8);})[_0x9edd('0x23')](function(_0x54ac71){_0x1e2126=_0x54ac71;logger['info'](_0x9edd('0x4e'),_0x1e2126['id']);return createTicket(_0x13254e,_0x171403,_0x1e2126,_0x5e29d0,_0x512d3a,_0x5e29d0['Fields'],_0x2e40c8);})[_0x9edd('0x23')](function(_0x2c71ce){_0x52f6f3=_0x2c71ce;logger[_0x9edd('0x2d')](_0x9edd('0x50'));logger[_0x9edd('0x2d')](_0x9edd('0x51'),_0x52f6f3['id']);})[_0x9edd('0x29')](function(_0x5a4d4b){logger[_0x9edd('0x28')]('[ABANDONED]',JSON[_0x9edd('0x27')](_0x5a4d4b));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file