// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x39db=['toUpperCase','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Open','getString','Descriptions','POST','%s/webservice.php','create','username','sessionName','HelpDesk','then','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','createTicket','info','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','lastevent'];(function(_0x58e989,_0x2b6e4a){var _0x2bf9bd=function(_0x583536){while(--_0x583536){_0x58e989['push'](_0x58e989['shift']());}};_0x2bf9bd(++_0x2b6e4a);}(_0x39db,0xcd));var _0xb39d=function(_0x5e4a4c,_0x1b8d7e){_0x5e4a4c=_0x5e4a4c-0x0;var _0x1afefb=_0x39db[_0x5e4a4c];return _0x1afefb;};'use strict';var _=require(_0xb39d('0x0'));var rp=require(_0xb39d('0x1'));var BPromise=require(_0xb39d('0x2'));var md5=require(_0xb39d('0x3'));var util=require(_0xb39d('0x4'));var Redis=require('ioredis');var intUtil=require(_0xb39d('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb39d('0x6'))(_0xb39d('0x7'));config[_0xb39d('0x8')]=_[_0xb39d('0x9')](config[_0xb39d('0x8')],{'host':_0xb39d('0xa'),'port':0x18eb});var io=require(_0xb39d('0xb'))(new Redis(config[_0xb39d('0x8')]));function emit(_0x35f799,_0x1c84ed,_0x4aebe8){io['to'](_0x35f799)[_0xb39d('0xc')](_0x1c84ed,_0x4aebe8);}function getCustomFields(_0x327adb,_0x37e497){var _0x2c8a2c={};if(_0x327adb[_0xb39d('0xd')]>0x0){_[_0xb39d('0xe')](_0x327adb,function(_0x3ab438){if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x10')&&_0x3ab438[_0xb39d('0x11')]){_0x2c8a2c[_0x3ab438[_0xb39d('0x11')]]=_0x3ab438[_0xb39d('0x12')][_0xb39d('0x13')]();}else if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x14')&&_0x3ab438['variableName']&&_0x3ab438[_0xb39d('0x11')]&&_0x37e497[_0x3ab438['variableName']]){_0x2c8a2c[_0x3ab438['idField']]=_0x37e497[_0x3ab438[_0xb39d('0x15')]]['toString']();}else if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x16')&&_0x3ab438['Variable']&&_0x3ab438[_0xb39d('0x17')][_0xb39d('0x18')]&&_0x3ab438[_0xb39d('0x11')]&&_0x37e497[_0x3ab438['Variable']['name'][_0xb39d('0x19')]()]){_0x2c8a2c[_0x3ab438['idField']]=_0x37e497[_0x3ab438[_0xb39d('0x17')][_0xb39d('0x18')][_0xb39d('0x19')]()][_0xb39d('0x13')]();}});}return _0x2c8a2c;}function createTicket(_0x54c209,_0x52ddd8,_0x37b9cc,_0x274839,_0x5f18f9,_0x7eb52c,_0x49fad4){logger['info'](_0xb39d('0x1a'));var _0x12d080=_[_0xb39d('0x1b')]({'parent_id':'','assigned_user_id':_0x52ddd8['id'],'ticketpriorities':'Normal','ticketstatus':_0xb39d('0x1c'),'ticket_title':intUtil[_0xb39d('0x1d')](_0x274839['Subjects'],_0x5f18f9,'\x20'),'description':intUtil[_0xb39d('0x1d')](_0x274839[_0xb39d('0x1e')],_0x5f18f9,'\x0a'),'contact_id':_0x37b9cc['id']},getCustomFields(_0x7eb52c,_0x5f18f9));var _0x366dde={'method':_0xb39d('0x1f'),'uri':util['format'](_0xb39d('0x20'),_0x54c209['remoteUri']),'form':{'operation':_0xb39d('0x21'),'username':_0x54c209[_0xb39d('0x22')],'sessionName':_0x49fad4[_0xb39d('0x23')],'elementType':_0xb39d('0x24'),'element':JSON['stringify'](_0x12d080)},'json':!![]};return request(_0x366dde)[_0xb39d('0x25')](function(_0x18871b){if(_0x18871b['success']){return BPromise['resolve']({'id':_0x18871b[_0xb39d('0x26')]['id']});}else{throw new Error(util[_0xb39d('0x27')](_0xb39d('0x28'),JSON[_0xb39d('0x29')](_0x18871b[_0xb39d('0x2a')])));}})[_0xb39d('0x2b')](function(_0x30139c){var _0x91d0f=_0x30139c['statusCode']||0x1f4;logger[_0xb39d('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb39d('0x2c'),_0x91d0f,JSON[_0xb39d('0x29')](_0x30139c));});}function getUser(_0x26cc04,_0x3e8c86,_0x1c7528){if(intUtil['validateEmail'](_0x3e8c86)){logger[_0xb39d('0x2d')](_0xb39d('0x2e'),_0x3e8c86);return request({'method':_0xb39d('0x2f'),'uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x26cc04['remoteUri']),'qs':{'operation':_0xb39d('0x30'),'username':_0x26cc04[_0xb39d('0x22')],'sessionName':_0x1c7528['sessionName'],'query':util[_0xb39d('0x27')](_0xb39d('0x31'),_0x3e8c86)},'json':!![]})[_0xb39d('0x25')](function(_0x37f974){if(_0x37f974[_0xb39d('0x32')]&&_0x37f974[_0xb39d('0x26')][_0xb39d('0xd')]){logger[_0xb39d('0x2d')]('Agent\x20found!');return BPromise[_0xb39d('0x33')]({'id':_0x37f974['result'][0x0]['id'],'email':_0x37f974[_0xb39d('0x26')][0x0][_0xb39d('0x34')],'name':_0x37f974[_0xb39d('0x26')][0x0][_0xb39d('0x35')]+'\x20'+_0x37f974[_0xb39d('0x26')][_0xb39d('0x36')]});}else{logger['info'](_0xb39d('0x37'));return BPromise[_0xb39d('0x33')]({'id':_0x1c7528[_0xb39d('0x38')],'email':_0x26cc04[_0xb39d('0x22')],'name':'admin'});}})[_0xb39d('0x2b')](function(_0x4c6406){var _0x53cc82=_0x4c6406['statusCode']||0x1f4;logger[_0xb39d('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb39d('0x39'),_0x53cc82,JSON[_0xb39d('0x29')](_0x4c6406));});}else{logger[_0xb39d('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb39d('0x33')]({'id':_0x1c7528[_0xb39d('0x38')],'email':_0x26cc04[_0xb39d('0x22')],'name':'admin'})['catch'](function(_0x5355a5){var _0x2300b0=_0x5355a5[_0xb39d('0x3a')]||0x1f4;logger[_0xb39d('0x2a')](_0xb39d('0x3b'),_0xb39d('0x39'),_0x2300b0,JSON[_0xb39d('0x29')](_0x5355a5));});}}function getEndUser(_0x27a2ad,_0x5c5c28,_0x4deff6,_0x1fa86a){logger['info']('Searching\x20end\x20user\x20with\x20phone',_0x4deff6);return request({'method':'GET','uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x27a2ad[_0xb39d('0x3c')]),'qs':{'operation':_0xb39d('0x30'),'username':_0x27a2ad[_0xb39d('0x22')],'sessionName':_0x1fa86a[_0xb39d('0x23')],'query':util[_0xb39d('0x27')](_0xb39d('0x3d'),_0x4deff6,_0x4deff6,_0x4deff6,_0x4deff6,_0x4deff6)},'json':!![]})[_0xb39d('0x25')](function(_0x5c5347){if(_0x5c5347['success']&&_0x5c5347[_0xb39d('0x26')][_0xb39d('0xd')]){logger[_0xb39d('0x2d')](_0xb39d('0x3e'));return BPromise[_0xb39d('0x33')]({'id':_0x5c5347[_0xb39d('0x26')][0x0]['id'],'name':_0x5c5347['result'][0x0][_0xb39d('0x3f')]+'\x20'+_0x5c5347[_0xb39d('0x26')][0x0][_0xb39d('0x40')],'phone':_0x4deff6});}else{logger[_0xb39d('0x2d')](_0xb39d('0x41'));return request({'method':'POST','uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x27a2ad['remoteUri']),'form':{'operation':_0xb39d('0x21'),'sessionName':_0x1fa86a[_0xb39d('0x23')],'elementType':_0xb39d('0x42'),'element':JSON[_0xb39d('0x29')]({'lastname':_0x5c5c28,'phone':_0x4deff6,'assigned_user_id':'\x20'})},'json':!![]})[_0xb39d('0x25')](function(_0x316b4c){logger[_0xb39d('0x2d')](_0xb39d('0x43'));return BPromise['resolve']({'id':_0x316b4c[_0xb39d('0x26')]['id'],'name':_0x316b4c['result'][_0xb39d('0x40')],'phone':_0x316b4c[_0xb39d('0x26')][_0xb39d('0x44')]});})[_0xb39d('0x2b')](function(_0x110ec){var _0x520bb6=_0x110ec[_0xb39d('0x3a')]||0x1f4;logger['error'](_0xb39d('0x3b'),_0xb39d('0x45'),_0x520bb6,JSON[_0xb39d('0x29')](_0x110ec));});}});}function getConnection(_0x17ab97){var _0x2987bd=_0x17ab97['username'];var _0x149c46=_0x17ab97[_0xb39d('0x46')];return request({'method':_0xb39d('0x2f'),'uri':util[_0xb39d('0x27')]('%s/webservice.php',_0x17ab97['remoteUri']),'qs':{'operation':_0xb39d('0x47'),'username':_0x2987bd},'json':!![]})[_0xb39d('0x25')](function(_0x3b6914){if(_0x3b6914[_0xb39d('0x32')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x17ab97[_0xb39d('0x3c')]),'form':{'operation':'login','username':_0x2987bd,'accessKey':md5(_0x3b6914[_0xb39d('0x26')][_0xb39d('0x48')]+_0x149c46)},'json':!![]});}})[_0xb39d('0x25')](function(_0x20bb24){if(_0x20bb24['success']){return BPromise['resolve'](_0x20bb24[_0xb39d('0x26')]);}else{throw new Error(util[_0xb39d('0x27')](_0xb39d('0x49'),_0x17ab97['id']));}})[_0xb39d('0x2b')](function(_0x501a7f){var _0x465cc3=_0x501a7f[_0xb39d('0x3a')]||0x1f4;logger[_0xb39d('0x2a')](_0xb39d('0x3b'),_0xb39d('0x4a'),_0x465cc3,JSON[_0xb39d('0x29')](_0x501a7f));});}function request(_0x29056a){logger[_0xb39d('0x2d')]('[HTTP]',JSON[_0xb39d('0x29')](_0x29056a));return rp(_0x29056a);}exports['queue']=function(_0x25fc26,_0x246103,_0x387c37,_0x4609bd,_0x3b5c80,_0xeff309){var _0x5ba972,_0x3467e0,_0x92ff6,_0x1a93c7;_0xeff309['remoteUri']=intUtil[_0xb39d('0x4b')](_0xeff309[_0xb39d('0x3c')]);if(_0x3b5c80&&_0x3b5c80[_0xb39d('0x4c')]){logger['info'](_0xb39d('0x4d'),_0xb39d('0x4e'));_0x246103[_0xb39d('0x4f')]=util[_0xb39d('0x27')](_0xb39d('0x50'),_0xeff309[_0xb39d('0x51')],_0x246103['uniqueid'],md5(_0x246103[_0xb39d('0x52')]));}else{_0x246103[_0xb39d('0x4f')]='';}return getConnection(_0xeff309)[_0xb39d('0x25')](function(_0xd08d24){_0x1a93c7=_0xd08d24;return getUser(_0xeff309,_0x4609bd['email'],_0x1a93c7);})[_0xb39d('0x25')](function(_0x26f837){_0x5ba972=_0x26f837;logger[_0xb39d('0x2d')]('The\x20User\x20ID\x20is:',_0x5ba972['id']);return getEndUser(_0xeff309,_0x246103[_0xb39d('0x53')],_0x246103[_0xb39d('0x54')],_0x1a93c7);})[_0xb39d('0x25')](function(_0x8d141f){_0x3467e0=_0x8d141f;logger[_0xb39d('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x3467e0['id']);return createTicket(_0xeff309,_0x5ba972,_0x3467e0,_0x387c37,_0x246103,_0x387c37[_0xb39d('0x55')],_0x1a93c7);})[_0xb39d('0x25')](function(_0x3d1a42){_0x92ff6=_0x3d1a42;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')](_0xb39d('0x57'),_0x92ff6['id']);var _0xa793ee=util[_0xb39d('0x27')](_0xb39d('0x58'),_0xeff309[_0xb39d('0x3c')],_[_0xb39d('0x59')](_0x92ff6['id'],'x')[0x1]);logger[_0xb39d('0x2d')](_0xb39d('0x4d'),_0xb39d('0x5a'));emit(util[_0xb39d('0x27')]('user:%s',_0x4609bd[_0xb39d('0x18')]),_0xb39d('0x5b'),{'uri':_0xa793ee});})[_0xb39d('0x2b')](function(_0x5090f1){logger[_0xb39d('0x2a')](_0xb39d('0x4d'),JSON[_0xb39d('0x29')](_0x5090f1));});};exports[_0xb39d('0x5c')]=function(_0x26a71a,_0x3d4568,_0x4b0035,_0x49b6a6,_0x5017e7,_0x264fef,_0x9b5e6c){var _0x2c5988,_0x8ee76b,_0x4cd588,_0x50aaa9;_0x264fef[_0xb39d('0x3c')]=intUtil[_0xb39d('0x4b')](_0x264fef[_0xb39d('0x3c')]);_0x264fef[_0xb39d('0x51')]=intUtil['stripTrailingSlash'](_0x264fef[_0xb39d('0x51')]);if(_0x9b5e6c&&_0x9b5e6c['recordingFormat']&&_0x9b5e6c['recordingFormat']!==_0xb39d('0x5d')){logger[_0xb39d('0x2d')]('[OUTBOUND]',_0xb39d('0x4e'));_0x3d4568['recordingURL']=util['format'](_0xb39d('0x50'),_0x264fef[_0xb39d('0x51')],_0x3d4568['uniqueid'],md5(_0x3d4568[_0xb39d('0x52')]));}return getConnection(_0x264fef)[_0xb39d('0x25')](function(_0x4b97fb){_0x50aaa9=_0x4b97fb;return getUser(_0x264fef,_0x49b6a6['email'],_0x50aaa9);})['then'](function(_0x815d91){_0x2c5988=_0x815d91;logger[_0xb39d('0x2d')](_0xb39d('0x5e'),_0x2c5988['id']);return getEndUser(_0x264fef,_0x3d4568[_0xb39d('0x5f')],_0x3d4568[_0xb39d('0x60')],_0x50aaa9);})['then'](function(_0x3ecad8){_0x8ee76b=_0x3ecad8;logger[_0xb39d('0x2d')](_0xb39d('0x61'),_0x8ee76b['id']);return createTicket(_0x264fef,_0x2c5988,_0x8ee76b,_0x4b0035,_0x3d4568,_0x4b0035['Fields'],_0x50aaa9);})[_0xb39d('0x25')](function(_0x5c14b6){_0x4cd588=_0x5c14b6;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')](_0xb39d('0x57'),_0x4cd588['id']);var _0x2f518c=util['format'](_0xb39d('0x58'),_0x264fef[_0xb39d('0x3c')],_[_0xb39d('0x59')](_0x4cd588['id'],'x')[0x1]);logger[_0xb39d('0x2d')](_0xb39d('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb39d('0x27')](_0xb39d('0x63'),_0x49b6a6[_0xb39d('0x18')]),_0xb39d('0x5b'),{'uri':_0x2f518c});})['catch'](function(_0xc02ef8){logger[_0xb39d('0x2a')](_0xb39d('0x62'),JSON[_0xb39d('0x29')](_0xc02ef8));});};exports['unmanaged']=function(_0x354e8e,_0x267622,_0x242de7,_0x5d7995,_0x43c91b,_0x11bee8){var _0x530cf1,_0x172508,_0x22db68,_0x22b84c;_0x11bee8[_0xb39d('0x3c')]=intUtil[_0xb39d('0x4b')](_0x11bee8[_0xb39d('0x3c')]);_0x11bee8['serverUrl']=intUtil[_0xb39d('0x4b')](_0x11bee8[_0xb39d('0x51')]);if(_0x43c91b&&_0x43c91b['monitor_format']){logger[_0xb39d('0x2d')]('['+_0x267622[_0xb39d('0x64')][_0xb39d('0x65')]()+']','Recording\x20is\x20enabled!');_0x267622[_0xb39d('0x4f')]=util['format'](_0xb39d('0x50'),_0x11bee8['serverUrl'],_0x267622[_0xb39d('0x52')],md5(_0x267622[_0xb39d('0x52')]));}else{_0x267622[_0xb39d('0x4f')]='';}return getConnection(_0x11bee8)[_0xb39d('0x25')](function(_0xba7e81){_0x22b84c=_0xba7e81;return getUser(_0x11bee8,'',_0x22b84c);})['then'](function(_0x29a481){_0x530cf1=_0x29a481;logger['info']('The\x20User\x20ID\x20is:',_0x530cf1['id']);return getEndUser(_0x11bee8,_0x267622[_0xb39d('0x53')],_0x267622[_0xb39d('0x54')],_0x22b84c);})[_0xb39d('0x25')](function(_0x4346a3){_0x172508=_0x4346a3;logger[_0xb39d('0x2d')](_0xb39d('0x61'),_0x172508['id']);return createTicket(_0x11bee8,_0x530cf1,_0x172508,_0x242de7,_0x267622,_0x242de7[_0xb39d('0x55')],_0x22b84c);})[_0xb39d('0x25')](function(_0x43a970){_0x22db68=_0x43a970;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')]('The\x20Ticket\x20ID\x20is:',_0x22db68['id']);})[_0xb39d('0x2b')](function(_0xa8b78f){logger['error']('['+_0x267622[_0xb39d('0x64')][_0xb39d('0x65')]()+']',JSON[_0xb39d('0x29')](_0xa8b78f));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff