Built motion from commit 3e059bc2.|2.5.32
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index ca4a9e8..0cf3a12 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92a8=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','socket.io-emitter','redis','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','statusCode','getUser','username','Searching\x20end\x20user\x20with\x20phone','GET','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','monitor_format','lastevent','toUpperCase','lodash','request-promise'];(function(_0x195577,_0x5de53a){var _0x13c367=function(_0x583022){while(--_0x583022){_0x195577['push'](_0x195577['shift']());}};_0x13c367(++_0x5de53a);}(_0x92a8,0x12a));var _0x892a=function(_0x4bfcbe,_0x4630f5){_0x4bfcbe=_0x4bfcbe-0x0;var _0x5b65e6=_0x92a8[_0x4bfcbe];return _0x5b65e6;};'use strict';var _=require(_0x892a('0x0'));var rp=require(_0x892a('0x1'));var BPromise=require('bluebird');var md5=require(_0x892a('0x2'));var util=require(_0x892a('0x3'));var Redis=require(_0x892a('0x4'));var intUtil=require(_0x892a('0x5'));var config=require(_0x892a('0x6'));var logger=require(_0x892a('0x7'))('vTiger');config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x892a('0x8'))(new Redis(config[_0x892a('0x9')]));function emit(_0x10feae,_0x12a21,_0x581963){io['to'](_0x10feae)['emit'](_0x12a21,_0x581963);}function getCustomFields(_0x20367f,_0x132eff){var _0x1e1bdc={};if(_0x20367f['length']>0x0){_[_0x892a('0xa')](_0x20367f,function(_0x262fd1){if(_0x262fd1[_0x892a('0xb')]===_0x892a('0xc')&&_0x262fd1[_0x892a('0xd')]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x262fd1[_0x892a('0xe')][_0x892a('0xf')]();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x10')&&_0x262fd1['variableName']&&_0x262fd1[_0x892a('0xd')]&&_0x132eff[_0x262fd1[_0x892a('0x11')]]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x132eff[_0x262fd1['variableName']]['toString']();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x12')&&_0x262fd1[_0x892a('0x13')]&&_0x262fd1[_0x892a('0x13')][_0x892a('0x14')]&&_0x262fd1['idField']&&_0x132eff[_0x262fd1[_0x892a('0x13')]['name'][_0x892a('0x15')]()]){_0x1e1bdc[_0x262fd1['idField']]=_0x132eff[_0x262fd1['Variable']['name']['toLowerCase']()][_0x892a('0xf')]();}});}return _0x1e1bdc;}function createTicket(_0x3b36e7,_0x58d8bf,_0x31de31,_0x35e510,_0x1a1086,_0xee8687,_0x5d27cb){logger[_0x892a('0x16')](_0x892a('0x17'));var _0x49fcbc=_['merge']({'parent_id':'','assigned_user_id':_0x58d8bf['id'],'ticketpriorities':_0x892a('0x18'),'ticketstatus':_0x892a('0x19'),'ticket_title':intUtil['getString'](_0x35e510[_0x892a('0x1a')],_0x1a1086,'\x20'),'description':intUtil[_0x892a('0x1b')](_0x35e510[_0x892a('0x1c')],_0x1a1086,'\x0a'),'contact_id':_0x31de31['id']},getCustomFields(_0xee8687,_0x1a1086));var _0x4df166={'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x3b36e7['remoteUri']),'form':{'operation':'create','username':_0x3b36e7['username'],'sessionName':_0x5d27cb[_0x892a('0x20')],'elementType':_0x892a('0x21'),'element':JSON[_0x892a('0x22')](_0x49fcbc)},'json':!![]};return request(_0x4df166)[_0x892a('0x23')](function(_0x2e422e){if(_0x2e422e['success']){return BPromise[_0x892a('0x24')]({'id':_0x2e422e[_0x892a('0x25')]['id']});}else{throw new Error(util[_0x892a('0x1e')](_0x892a('0x26'),JSON['stringify'](_0x2e422e[_0x892a('0x27')])));}})[_0x892a('0x28')](function(_0x32778d){var _0x4205af=_0x32778d['statusCode']||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x2a'),_0x4205af,JSON[_0x892a('0x22')](_0x32778d));});}function getUser(_0x23df3a,_0x4e77af,_0xc766c1){if(intUtil[_0x892a('0x2b')](_0x4e77af)){logger[_0x892a('0x16')](_0x892a('0x2c'),_0x4e77af);return request({'method':'GET','uri':util[_0x892a('0x1e')]('%s/webservice.php',_0x23df3a[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x2e'),'username':_0x23df3a['username'],'sessionName':_0xc766c1[_0x892a('0x20')],'query':util['format'](_0x892a('0x2f'),_0x4e77af)},'json':!![]})['then'](function(_0x3e4460){if(_0x3e4460[_0x892a('0x30')]&&_0x3e4460['result']['length']){logger[_0x892a('0x16')](_0x892a('0x31'));return BPromise[_0x892a('0x24')]({'id':_0x3e4460[_0x892a('0x25')][0x0]['id'],'email':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x32')],'name':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x33')]+'\x20'+_0x3e4460[_0x892a('0x25')][_0x892a('0x34')]});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a['username'],'name':'admin'});}})['catch'](function(_0x3a3ad4){var _0x1b7adf=_0x3a3ad4[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x1b7adf,JSON[_0x892a('0x22')](_0x3a3ad4));});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a[_0x892a('0x38')],'name':'admin'})[_0x892a('0x28')](function(_0x18f56e){var _0x276d9d=_0x18f56e[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x276d9d,JSON[_0x892a('0x22')](_0x18f56e));});}}function getEndUser(_0x35ec69,_0x5c9976,_0x3d529f,_0x45c04e){logger[_0x892a('0x16')](_0x892a('0x39'),_0x3d529f);return request({'method':_0x892a('0x3a'),'uri':util['format'](_0x892a('0x1f'),_0x35ec69['remoteUri']),'qs':{'operation':_0x892a('0x2e'),'username':_0x35ec69[_0x892a('0x38')],'sessionName':_0x45c04e['sessionName'],'query':util['format'](_0x892a('0x3b'),_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f)},'json':!![]})[_0x892a('0x23')](function(_0xe400de){if(_0xe400de[_0x892a('0x30')]&&_0xe400de[_0x892a('0x25')][_0x892a('0x3c')]){logger[_0x892a('0x16')]('Enduser\x20found!');return BPromise[_0x892a('0x24')]({'id':_0xe400de[_0x892a('0x25')][0x0]['id'],'name':_0xe400de[_0x892a('0x25')][0x0]['firstname']+'\x20'+_0xe400de['result'][0x0][_0x892a('0x3d')],'phone':_0x3d529f});}else{logger[_0x892a('0x16')](_0x892a('0x3e'));return request({'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x35ec69[_0x892a('0x2d')]),'form':{'operation':_0x892a('0x3f'),'sessionName':_0x45c04e[_0x892a('0x20')],'elementType':_0x892a('0x40'),'element':JSON[_0x892a('0x22')]({'lastname':_0x5c9976,'phone':_0x3d529f,'assigned_user_id':'\x20'})},'json':!![]})[_0x892a('0x23')](function(_0x2912c7){logger[_0x892a('0x16')](_0x892a('0x41'));return BPromise[_0x892a('0x24')]({'id':_0x2912c7[_0x892a('0x25')]['id'],'name':_0x2912c7[_0x892a('0x25')][_0x892a('0x3d')],'phone':_0x2912c7[_0x892a('0x25')][_0x892a('0x42')]});})[_0x892a('0x28')](function(_0x173091){var _0x5a54de=_0x173091[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x892a('0x43'),_0x5a54de,JSON['stringify'](_0x173091));});}});}function getConnection(_0x8c1913){var _0x2a6fa1=_0x8c1913[_0x892a('0x38')];var _0x5a55a7=_0x8c1913[_0x892a('0x44')];return request({'method':_0x892a('0x3a'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x8c1913[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x45'),'username':_0x2a6fa1},'json':!![]})[_0x892a('0x23')](function(_0x1ffc20){if(_0x1ffc20[_0x892a('0x30')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x8c1913['remoteUri']),'form':{'operation':'login','username':_0x2a6fa1,'accessKey':md5(_0x1ffc20[_0x892a('0x25')][_0x892a('0x46')]+_0x5a55a7)},'json':!![]});}})[_0x892a('0x23')](function(_0x2b2c5f){if(_0x2b2c5f[_0x892a('0x30')]){return BPromise[_0x892a('0x24')](_0x2b2c5f[_0x892a('0x25')]);}else{throw new Error(util[_0x892a('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x8c1913['id']));}})[_0x892a('0x28')](function(_0x410260){var _0x59bb0e=_0x410260[_0x892a('0x36')]||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x47'),_0x59bb0e,JSON[_0x892a('0x22')](_0x410260));});}function request(_0x44e26c){logger['info']('[HTTP]',JSON['stringify'](_0x44e26c));return rp(_0x44e26c);}exports[_0x892a('0x48')]=function(_0x37164d,_0x2f8277,_0x28554c,_0x511508,_0x97efc1,_0x51b9f4){var _0x2d54e5,_0xc7d879,_0x428ebf,_0x37a4df;_0x51b9f4['remoteUri']=intUtil[_0x892a('0x49')](_0x51b9f4['remoteUri']);if(_0x97efc1&&_0x97efc1['monitor_format']){logger[_0x892a('0x16')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2f8277[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x51b9f4[_0x892a('0x4c')],_0x2f8277['uniqueid'],md5(_0x2f8277['uniqueid']));}else{_0x2f8277[_0x892a('0x4a')]='';}return getConnection(_0x51b9f4)[_0x892a('0x23')](function(_0x260676){_0x37a4df=_0x260676;return getUser(_0x51b9f4,_0x511508[_0x892a('0x4d')],_0x37a4df);})[_0x892a('0x23')](function(_0x19da40){_0x2d54e5=_0x19da40;logger['info']('The\x20User\x20ID\x20is:',_0x2d54e5['id']);return getEndUser(_0x51b9f4,_0x2f8277['calleridname'],_0x2f8277[_0x892a('0x4e')],_0x37a4df);})['then'](function(_0x51db11){_0xc7d879=_0x51db11;logger[_0x892a('0x16')](_0x892a('0x4f'),_0xc7d879['id']);return createTicket(_0x51b9f4,_0x2d54e5,_0xc7d879,_0x28554c,_0x2f8277,_0x28554c['Fields'],_0x37a4df);})[_0x892a('0x23')](function(_0x2f1557){_0x428ebf=_0x2f1557;logger[_0x892a('0x16')]('Ticket\x20created!');logger[_0x892a('0x16')](_0x892a('0x50'),_0x428ebf['id']);var _0x3b5ec5=util[_0x892a('0x1e')](_0x892a('0x51'),_0x51b9f4[_0x892a('0x2d')],_[_0x892a('0x52')](_0x428ebf['id'],'x')[0x1]);logger[_0x892a('0x16')]('[QUEUE]',_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x511508[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x3b5ec5});})[_0x892a('0x28')](function(_0x4b1087){logger['error'](_0x892a('0x56'),JSON[_0x892a('0x22')](_0x4b1087));});};exports[_0x892a('0x57')]=function(_0x1f360a,_0x5b2cb0,_0x2a7c3b,_0x3f664d,_0x64a17f,_0x557881,_0x3ff5f0){var _0x4907d5,_0x40e242,_0x5b3bf1,_0x5aa82f;_0x557881['remoteUri']=intUtil[_0x892a('0x49')](_0x557881[_0x892a('0x2d')]);_0x557881[_0x892a('0x4c')]=intUtil['stripTrailingSlash'](_0x557881['serverUrl']);if(_0x3ff5f0&&_0x3ff5f0[_0x892a('0x58')]&&_0x3ff5f0['recordingFormat']!==_0x892a('0x59')){logger[_0x892a('0x16')](_0x892a('0x5a'),'Recording\x20is\x20enabled!');_0x5b2cb0[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x557881[_0x892a('0x4c')],_0x5b2cb0['uniqueid'],md5(_0x5b2cb0[_0x892a('0x5b')]));}return getConnection(_0x557881)[_0x892a('0x23')](function(_0x4d1812){_0x5aa82f=_0x4d1812;return getUser(_0x557881,_0x3f664d['email'],_0x5aa82f);})[_0x892a('0x23')](function(_0xb87657){_0x4907d5=_0xb87657;logger[_0x892a('0x16')](_0x892a('0x5c'),_0x4907d5['id']);return getEndUser(_0x557881,_0x5b2cb0[_0x892a('0x5d')],_0x5b2cb0[_0x892a('0x5e')],_0x5aa82f);})['then'](function(_0x335ec7){_0x40e242=_0x335ec7;logger[_0x892a('0x16')]('The\x20Enduser\x20ID\x20is:',_0x40e242['id']);return createTicket(_0x557881,_0x4907d5,_0x40e242,_0x2a7c3b,_0x5b2cb0,_0x2a7c3b[_0x892a('0x5f')],_0x5aa82f);})['then'](function(_0x374748){_0x5b3bf1=_0x374748;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x5b3bf1['id']);var _0x1c207f=util[_0x892a('0x1e')](_0x892a('0x51'),_0x557881[_0x892a('0x2d')],_[_0x892a('0x52')](_0x5b3bf1['id'],'x')[0x1]);logger[_0x892a('0x16')](_0x892a('0x5a'),_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x3f664d[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x1c207f});})[_0x892a('0x28')](function(_0x25fe36){logger[_0x892a('0x27')](_0x892a('0x5a'),JSON[_0x892a('0x22')](_0x25fe36));});};exports['unmanaged']=function(_0x58d75b,_0xf13492,_0x4f8917,_0x3e70f6,_0x4325d7,_0x2571ef){var _0x97fecc,_0x29f711,_0x232215,_0x4891b5;_0x2571ef['remoteUri']=intUtil['stripTrailingSlash'](_0x2571ef[_0x892a('0x2d')]);_0x2571ef[_0x892a('0x4c')]=intUtil[_0x892a('0x49')](_0x2571ef[_0x892a('0x4c')]);if(_0x4325d7&&_0x4325d7[_0x892a('0x61')]){logger[_0x892a('0x16')]('['+_0xf13492[_0x892a('0x62')][_0x892a('0x63')]()+']','Recording\x20is\x20enabled!');_0xf13492[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x2571ef['serverUrl'],_0xf13492[_0x892a('0x5b')],md5(_0xf13492[_0x892a('0x5b')]));}else{_0xf13492['recordingURL']='';}return getConnection(_0x2571ef)['then'](function(_0x14bd6f){_0x4891b5=_0x14bd6f;return getUser(_0x2571ef,'',_0x4891b5);})[_0x892a('0x23')](function(_0x54483e){_0x97fecc=_0x54483e;logger[_0x892a('0x16')]('The\x20User\x20ID\x20is:',_0x97fecc['id']);return getEndUser(_0x2571ef,_0xf13492['calleridname'],_0xf13492[_0x892a('0x4e')],_0x4891b5);})[_0x892a('0x23')](function(_0xbe7b8){_0x29f711=_0xbe7b8;logger[_0x892a('0x16')](_0x892a('0x4f'),_0x29f711['id']);return createTicket(_0x2571ef,_0x97fecc,_0x29f711,_0x4f8917,_0xf13492,_0x4f8917[_0x892a('0x5f')],_0x4891b5);})[_0x892a('0x23')](function(_0xccc100){_0x232215=_0xccc100;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x232215['id']);})['catch'](function(_0x59cef3){logger['error']('['+_0xf13492['lastevent'][_0x892a('0x63')]()+']',JSON[_0x892a('0x22')](_0x59cef3));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file