Built motion from commit 3e059bc2.|2.5.32
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index caa256e..0cf3a12 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5c28=['admin','Searching\x20end\x20user\x20with\x20phone','GET','Enduser\x20found!','firstname','lastname','POST','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','user:%s','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','includes','string','type','idField','content','toString','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','getString','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','HelpDesk','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','query','username','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','Agent\x20found!','email1','first_name','last_name','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId'];(function(_0x5da201,_0x24b5c3){var _0x51f615=function(_0x13aa0f){while(--_0x13aa0f){_0x5da201['push'](_0x5da201['shift']());}};_0x51f615(++_0x24b5c3);}(_0x5c28,0x1b8));var _0x85c2=function(_0x5c5f6e,_0x53e22d){_0x5c5f6e=_0x5c5f6e-0x0;var _0x247f39=_0x5c28[_0x5c5f6e];return _0x247f39;};'use strict';var _=require(_0x85c2('0x0'));var rp=require('request-promise');var BPromise=require(_0x85c2('0x1'));var md5=require(_0x85c2('0x2'));var util=require(_0x85c2('0x3'));var Redis=require(_0x85c2('0x4'));var intUtil=require(_0x85c2('0x5'));var config=require(_0x85c2('0x6'));var logger=require(_0x85c2('0x7'))(_0x85c2('0x8'));config[_0x85c2('0x9')]=_['defaults'](config[_0x85c2('0x9')],{'host':_0x85c2('0xa'),'port':0x18eb});var io=require(_0x85c2('0xb'))(new Redis(config['redis']));function emit(_0x47ae90,_0x75db0c,_0x2a0cd){io['to'](_0x47ae90)[_0x85c2('0xc')](_0x75db0c,_0x2a0cd);}function getCustomFields(_0x301df6,_0x5904a2){var _0xcd9201={};if(_0x301df6['length']>0x0){_['forEach'](_0x301df6,function(_0x586fc3){if(_[_0x85c2('0xd')]([_0x85c2('0xe'),'picklist'],_0x586fc3[_0x85c2('0xf')])&&_0x586fc3[_0x85c2('0x10')]){_0xcd9201[_0x586fc3['idField']]=_0x586fc3[_0x85c2('0x11')][_0x85c2('0x12')]();}else if(_0x586fc3['type']==='variable'&&_0x586fc3[_0x85c2('0x13')]&&_0x586fc3['idField']&&_0x5904a2[_0x586fc3[_0x85c2('0x13')]]){_0xcd9201[_0x586fc3['idField']]=_0x5904a2[_0x586fc3['variableName']][_0x85c2('0x12')]();}else if(_0x586fc3[_0x85c2('0xf')]===_0x85c2('0x14')&&_0x586fc3[_0x85c2('0x15')]&&_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]&&_0x586fc3[_0x85c2('0x10')]&&_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]['toLowerCase']()]){_0xcd9201[_0x586fc3[_0x85c2('0x10')]]=_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')][_0x85c2('0x17')]()]['toString']();}});}return _0xcd9201;}function createTicket(_0x2eed5d,_0x4b60df,_0x2c1fef,_0x28957d,_0xc23695,_0x2bff9c,_0x28a34e){logger[_0x85c2('0x18')](_0x85c2('0x19'));var _0x22f188=_[_0x85c2('0x1a')]({'parent_id':'','assigned_user_id':_0x4b60df['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1c')],_0xc23695,'\x20'),'description':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1d')],_0xc23695,'\x0a'),'contact_id':_0x2c1fef['id']},getCustomFields(_0x2bff9c,_0xc23695));var _0x108d5d={'method':'POST','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x2eed5d[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'username':_0x2eed5d['username'],'sessionName':_0x28a34e['sessionName'],'elementType':_0x85c2('0x22'),'element':JSON['stringify'](_0x22f188)},'json':!![]};return request(_0x108d5d)['then'](function(_0x3f3273){if(_0x3f3273['success']){return BPromise[_0x85c2('0x23')]({'id':_0x3f3273[_0x85c2('0x24')]['id']});}else{throw new Error(util[_0x85c2('0x1e')](_0x85c2('0x25'),JSON['stringify'](_0x3f3273[_0x85c2('0x26')])));}})[_0x85c2('0x27')](function(_0x3f4c97){var _0x3aaf32=_0x3f4c97[_0x85c2('0x28')]||0x1f4;logger['error'](_0x85c2('0x29'),_0x85c2('0x2a'),_0x3aaf32,JSON[_0x85c2('0x2b')](_0x3f4c97));});}function getUser(_0xe66e3,_0x141198,_0x33a438){if(intUtil[_0x85c2('0x2c')](_0x141198)){logger[_0x85c2('0x18')](_0x85c2('0x2d'),_0x141198);return request({'method':'GET','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0xe66e3[_0x85c2('0x20')]),'qs':{'operation':_0x85c2('0x2e'),'username':_0xe66e3[_0x85c2('0x2f')],'sessionName':_0x33a438[_0x85c2('0x30')],'query':util['format'](_0x85c2('0x31'),_0x141198)},'json':!![]})[_0x85c2('0x32')](function(_0x5e8d86){if(_0x5e8d86[_0x85c2('0x33')]&&_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x34')]){logger['info'](_0x85c2('0x35'));return BPromise[_0x85c2('0x23')]({'id':_0x5e8d86[_0x85c2('0x24')][0x0]['id'],'email':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x36')],'name':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x37')]+'\x20'+_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x38')]});}else{logger[_0x85c2('0x18')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x85c2('0x23')]({'id':_0x33a438['userId'],'email':_0xe66e3[_0x85c2('0x2f')],'name':'admin'});}})[_0x85c2('0x27')](function(_0x5a9045){var _0x117b04=_0x5a9045[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x39'),_0x117b04,JSON['stringify'](_0x5a9045));});}else{logger[_0x85c2('0x18')](_0x85c2('0x3a'));return BPromise[_0x85c2('0x23')]({'id':_0x33a438[_0x85c2('0x3b')],'email':_0xe66e3[_0x85c2('0x2f')],'name':_0x85c2('0x3c')})['catch'](function(_0x2a7193){var _0x43451c=_0x2a7193['statusCode']||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x85c2('0x39'),_0x43451c,JSON['stringify'](_0x2a7193));});}}function getEndUser(_0x347e4e,_0x2dabbc,_0x5f3372,_0x259208){logger[_0x85c2('0x18')](_0x85c2('0x3d'),_0x5f3372);return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e['remoteUri']),'qs':{'operation':_0x85c2('0x2e'),'username':_0x347e4e[_0x85c2('0x2f')],'sessionName':_0x259208[_0x85c2('0x30')],'query':util[_0x85c2('0x1e')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372)},'json':!![]})[_0x85c2('0x32')](function(_0x1c26f8){if(_0x1c26f8['success']&&_0x1c26f8[_0x85c2('0x24')][_0x85c2('0x34')]){logger[_0x85c2('0x18')](_0x85c2('0x3f'));return BPromise[_0x85c2('0x23')]({'id':_0x1c26f8[_0x85c2('0x24')][0x0]['id'],'name':_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x40')]+'\x20'+_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x41')],'phone':_0x5f3372});}else{logger[_0x85c2('0x18')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'sessionName':_0x259208[_0x85c2('0x30')],'elementType':_0x85c2('0x43'),'element':JSON[_0x85c2('0x2b')]({'lastname':_0x2dabbc,'phone':_0x5f3372,'assigned_user_id':'\x20'})},'json':!![]})[_0x85c2('0x32')](function(_0x34094e){logger[_0x85c2('0x18')](_0x85c2('0x44'));return BPromise['resolve']({'id':_0x34094e[_0x85c2('0x24')]['id'],'name':_0x34094e[_0x85c2('0x24')]['lastname'],'phone':_0x34094e[_0x85c2('0x24')][_0x85c2('0x45')]});})[_0x85c2('0x27')](function(_0x5e9601){var _0x3e5cb8=_0x5e9601[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x3e5cb8,JSON['stringify'](_0x5e9601));});}});}function getConnection(_0x33b633){var _0xc8d2=_0x33b633['username'];var _0x54e095=_0x33b633['accessKey'];return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633['remoteUri']),'qs':{'operation':_0x85c2('0x46'),'username':_0xc8d2},'json':!![]})[_0x85c2('0x32')](function(_0x1653e4){if(_0x1653e4[_0x85c2('0x33')]){return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x47'),'username':_0xc8d2,'accessKey':md5(_0x1653e4[_0x85c2('0x24')][_0x85c2('0x48')]+_0x54e095)},'json':!![]});}})[_0x85c2('0x32')](function(_0x51f006){if(_0x51f006['success']){return BPromise['resolve'](_0x51f006[_0x85c2('0x24')]);}else{throw new Error(util['format'](_0x85c2('0x49'),_0x33b633['id']));}})[_0x85c2('0x27')](function(_0x276bc6){var _0x49101e=_0x276bc6[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x4a'),_0x49101e,JSON[_0x85c2('0x2b')](_0x276bc6));});}function request(_0x22c946){logger['info']('[HTTP]',JSON[_0x85c2('0x2b')](_0x22c946));return rp(_0x22c946);}exports[_0x85c2('0x4b')]=function(_0x2cd5d4,_0x411eac,_0x440955,_0x5aa27a,_0x1d8c7b,_0x331330){var _0xdd29c2,_0x33ff31,_0x4fa123,_0xa88d55;_0x331330[_0x85c2('0x20')]=intUtil['stripTrailingSlash'](_0x331330['remoteUri']);if(_0x1d8c7b&&_0x1d8c7b['monitor_format']){logger[_0x85c2('0x18')](_0x85c2('0x4c'),'Recording\x20is\x20enabled!');_0x411eac[_0x85c2('0x4d')]=util['format'](_0x85c2('0x4e'),_0x331330[_0x85c2('0x4f')],_0x411eac[_0x85c2('0x50')],md5(_0x411eac[_0x85c2('0x50')]));}else{_0x411eac['recordingURL']='';}return getConnection(_0x331330)[_0x85c2('0x32')](function(_0x205c94){_0xa88d55=_0x205c94;return getUser(_0x331330,_0x5aa27a[_0x85c2('0x51')],_0xa88d55);})[_0x85c2('0x32')](function(_0x2c8aac){_0xdd29c2=_0x2c8aac;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0xdd29c2['id']);return getEndUser(_0x331330,_0x411eac[_0x85c2('0x52')],_0x411eac[_0x85c2('0x53')],_0xa88d55);})['then'](function(_0x569bec){_0x33ff31=_0x569bec;logger['info'](_0x85c2('0x54'),_0x33ff31['id']);return createTicket(_0x331330,_0xdd29c2,_0x33ff31,_0x440955,_0x411eac,_0x440955[_0x85c2('0x55')],_0xa88d55);})[_0x85c2('0x32')](function(_0xf9c1e5){_0x4fa123=_0xf9c1e5;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4fa123['id']);var _0x11d647=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x331330[_0x85c2('0x20')],_[_0x85c2('0x57')](_0x4fa123['id'],'x')[0x1]);logger['info'](_0x85c2('0x4c'),_0x85c2('0x58'));emit(util[_0x85c2('0x1e')]('user:%s',_0x5aa27a[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x11d647});})[_0x85c2('0x27')](function(_0x4eedf8){logger[_0x85c2('0x26')](_0x85c2('0x4c'),JSON[_0x85c2('0x2b')](_0x4eedf8));});};exports[_0x85c2('0x5a')]=function(_0x2cbf31,_0x5b36da,_0x17bea4,_0x4ff9f0,_0x298680,_0x4daa89,_0x43c569){var _0x3f2989,_0x28aba2,_0x52d713,_0x251df8;_0x4daa89[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x4daa89[_0x85c2('0x20')]);_0x4daa89[_0x85c2('0x4f')]=intUtil[_0x85c2('0x5b')](_0x4daa89['serverUrl']);if(_0x43c569&&_0x43c569[_0x85c2('0x5c')]&&_0x43c569[_0x85c2('0x5c')]!=='none'){logger['info'](_0x85c2('0x5d'),'Recording\x20is\x20enabled!');_0x5b36da[_0x85c2('0x4d')]=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x4daa89[_0x85c2('0x4f')],_0x5b36da[_0x85c2('0x50')],md5(_0x5b36da[_0x85c2('0x50')]));}return getConnection(_0x4daa89)[_0x85c2('0x32')](function(_0x3a3390){_0x251df8=_0x3a3390;return getUser(_0x4daa89,_0x4ff9f0[_0x85c2('0x51')],_0x251df8);})[_0x85c2('0x32')](function(_0x55aad3){_0x3f2989=_0x55aad3;logger['info']('The\x20User\x20ID\x20is:',_0x3f2989['id']);return getEndUser(_0x4daa89,_0x5b36da[_0x85c2('0x5e')],_0x5b36da['destcalleridnum'],_0x251df8);})[_0x85c2('0x32')](function(_0x9bc960){_0x28aba2=_0x9bc960;logger[_0x85c2('0x18')](_0x85c2('0x54'),_0x28aba2['id']);return createTicket(_0x4daa89,_0x3f2989,_0x28aba2,_0x17bea4,_0x5b36da,_0x17bea4[_0x85c2('0x55')],_0x251df8);})[_0x85c2('0x32')](function(_0x298946){_0x52d713=_0x298946;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x52d713['id']);var _0x6d7b8a=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x4daa89[_0x85c2('0x20')],_['split'](_0x52d713['id'],'x')[0x1]);logger[_0x85c2('0x18')](_0x85c2('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x85c2('0x5f'),_0x4ff9f0[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x6d7b8a});})[_0x85c2('0x27')](function(_0x3ed2d6){logger[_0x85c2('0x26')](_0x85c2('0x5d'),JSON[_0x85c2('0x2b')](_0x3ed2d6));});};exports['unmanaged']=function(_0x4d7633,_0x2cbc31,_0x20994f,_0x37bdff,_0x3415bb,_0x9ab3ed){var _0x224b12,_0x501e22,_0x11f5c5,_0x570477;_0x9ab3ed[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x9ab3ed[_0x85c2('0x20')]);_0x9ab3ed[_0x85c2('0x4f')]=intUtil['stripTrailingSlash'](_0x9ab3ed[_0x85c2('0x4f')]);if(_0x3415bb&&_0x3415bb[_0x85c2('0x60')]){logger['info']('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',_0x85c2('0x63'));_0x2cbc31['recordingURL']=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x9ab3ed[_0x85c2('0x4f')],_0x2cbc31[_0x85c2('0x50')],md5(_0x2cbc31[_0x85c2('0x50')]));}else{_0x2cbc31['recordingURL']='';}return getConnection(_0x9ab3ed)[_0x85c2('0x32')](function(_0x330105){_0x570477=_0x330105;return getUser(_0x9ab3ed,'',_0x570477);})[_0x85c2('0x32')](function(_0xc2c15b){_0x224b12=_0xc2c15b;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0x224b12['id']);return getEndUser(_0x9ab3ed,_0x2cbc31[_0x85c2('0x52')],_0x2cbc31[_0x85c2('0x53')],_0x570477);})[_0x85c2('0x32')](function(_0x35ea93){_0x501e22=_0x35ea93;logger['info'](_0x85c2('0x54'),_0x501e22['id']);return createTicket(_0x9ab3ed,_0x224b12,_0x501e22,_0x20994f,_0x2cbc31,_0x20994f[_0x85c2('0x55')],_0x570477);})[_0x85c2('0x32')](function(_0x150c31){_0x11f5c5=_0x150c31;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x11f5c5['id']);})[_0x85c2('0x27')](function(_0x3826f0){logger[_0x85c2('0x26')]('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',JSON['stringify'](_0x3826f0));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xa9e0,0x123));var _0x0a9e=function(_0xf0bcac,_0x531755){_0xf0bcac=_0xf0bcac-0x0;var _0x4e4c65=_0xa9e0[_0xf0bcac];return _0x4e4c65;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file