// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2144=['calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','vTiger','defaults','redis','emit','length','forEach','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects','Descriptions','POST','format','remoteUri','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','validateEmail','info','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','getEndUser','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname'];(function(_0x2d3c54,_0x541000){var _0x2e1079=function(_0x400dc3){while(--_0x400dc3){_0x2d3c54['push'](_0x2d3c54['shift']());}};_0x2e1079(++_0x541000);}(_0x2144,0x73));var _0x4214=function(_0x2cd1fb,_0x291f55){_0x2cd1fb=_0x2cd1fb-0x0;var _0x48fd2b=_0x2144[_0x2cd1fb];return _0x48fd2b;};'use strict';var _=require(_0x4214('0x0'));var rp=require(_0x4214('0x1'));var BPromise=require('bluebird');var md5=require(_0x4214('0x2'));var util=require('util');var Redis=require(_0x4214('0x3'));var intUtil=require(_0x4214('0x4'));var config=require(_0x4214('0x5'));var logger=require('../../../../config/logger')(_0x4214('0x6'));config['redis']=_[_0x4214('0x7')](config[_0x4214('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4214('0x8')]));function emit(_0x38e484,_0x1167a4,_0x13d3cd){io['to'](_0x38e484)[_0x4214('0x9')](_0x1167a4,_0x13d3cd);}function getCustomFields(_0x40b3c4,_0x5b31d0){var _0x511276={};if(_0x40b3c4[_0x4214('0xa')]>0x0){_[_0x4214('0xb')](_0x40b3c4,function(_0x55ecb9){if(_0x55ecb9[_0x4214('0xc')]===_0x4214('0xd')&&_0x55ecb9[_0x4214('0xe')]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x55ecb9[_0x4214('0xf')][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='variable'&&_0x55ecb9[_0x4214('0x11')]&&_0x55ecb9['idField']&&_0x5b31d0[_0x55ecb9[_0x4214('0x11')]]){_0x511276[_0x55ecb9['idField']]=_0x5b31d0[_0x55ecb9[_0x4214('0x11')]][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='customVariable'&&_0x55ecb9['Variable']&&_0x55ecb9[_0x4214('0x12')][_0x4214('0x13')]&&_0x55ecb9[_0x4214('0xe')]&&_0x5b31d0[_0x55ecb9['Variable']['name'][_0x4214('0x14')]()]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x5b31d0[_0x55ecb9['Variable'][_0x4214('0x13')]['toLowerCase']()][_0x4214('0x10')]();}});}return _0x511276;}function createTicket(_0x52b5b2,_0x4d3e0b,_0x23cf6d,_0x114b50,_0x4bceda,_0x250b64,_0x32485b){logger['info'](_0x4214('0x15'));var _0x296440=_['merge']({'parent_id':'','assigned_user_id':_0x4d3e0b['id'],'ticketpriorities':_0x4214('0x16'),'ticketstatus':_0x4214('0x17'),'ticket_title':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x19')],_0x4bceda,'\x20'),'description':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x1a')],_0x4bceda,'\x0a'),'contact_id':_0x23cf6d['id']},getCustomFields(_0x250b64,_0x4bceda));var _0x424365={'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x52b5b2[_0x4214('0x1d')]),'form':{'operation':'create','username':_0x52b5b2[_0x4214('0x1e')],'sessionName':_0x32485b[_0x4214('0x1f')],'elementType':_0x4214('0x20'),'element':JSON[_0x4214('0x21')](_0x296440)},'json':!![]};return request(_0x424365)['then'](function(_0x474190){if(_0x474190[_0x4214('0x22')]){return BPromise[_0x4214('0x23')]({'id':_0x474190[_0x4214('0x24')]['id']});}else{throw new Error(util['format'](_0x4214('0x25'),JSON[_0x4214('0x21')](_0x474190['error'])));}})[_0x4214('0x26')](function(_0x31938e){var _0x3a4f95=_0x31938e[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3a4f95,JSON['stringify'](_0x31938e));});}function getUser(_0x5c874a,_0x38768e,_0x472da9){if(intUtil[_0x4214('0x29')](_0x38768e)){logger[_0x4214('0x2a')](_0x4214('0x2b'),_0x38768e);return request({'method':_0x4214('0x2c'),'uri':util['format'](_0x4214('0x2d'),_0x5c874a['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x5c874a[_0x4214('0x1e')],'sessionName':_0x472da9[_0x4214('0x1f')],'query':util[_0x4214('0x1c')](_0x4214('0x2f'),_0x38768e)},'json':!![]})['then'](function(_0x37bf33){if(_0x37bf33[_0x4214('0x22')]&&_0x37bf33['result']['length']){logger[_0x4214('0x2a')]('Agent\x20found!');return BPromise[_0x4214('0x23')]({'id':_0x37bf33[_0x4214('0x24')][0x0]['id'],'email':_0x37bf33['result'][0x0][_0x4214('0x30')],'name':_0x37bf33[_0x4214('0x24')][0x0][_0x4214('0x31')]+'\x20'+_0x37bf33['result'][_0x4214('0x32')]});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')});}})[_0x4214('0x26')](function(_0x2d9698){var _0x44188b=_0x2d9698['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x37'),_0x44188b,JSON[_0x4214('0x21')](_0x2d9698));});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')})[_0x4214('0x26')](function(_0x1fddbd){var _0xd5e0b1=_0x1fddbd[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')](_0x4214('0x36'),_0x4214('0x37'),_0xd5e0b1,JSON[_0x4214('0x21')](_0x1fddbd));});}}function getEndUser(_0x3a96c6,_0x5a1079,_0x1fa753,_0x326af2){logger['info'](_0x4214('0x38'),_0x1fa753);return request({'method':_0x4214('0x2c'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x3a96c6[_0x4214('0x1e')],'sessionName':_0x326af2[_0x4214('0x1f')],'query':util[_0x4214('0x1c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753)},'json':!![]})[_0x4214('0x39')](function(_0x5755c0){if(_0x5755c0[_0x4214('0x22')]&&_0x5755c0[_0x4214('0x24')]['length']){logger[_0x4214('0x2a')](_0x4214('0x3a'));return BPromise[_0x4214('0x23')]({'id':_0x5755c0['result'][0x0]['id'],'name':_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3b')]+'\x20'+_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3c')],'phone':_0x1fa753});}else{logger[_0x4214('0x2a')](_0x4214('0x3d'));return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x3e'),'sessionName':_0x326af2[_0x4214('0x1f')],'elementType':_0x4214('0x3f'),'element':JSON[_0x4214('0x21')]({'lastname':_0x5a1079,'phone':_0x1fa753,'assigned_user_id':'\x20'})},'json':!![]})[_0x4214('0x39')](function(_0x12a817){logger['info'](_0x4214('0x40'));return BPromise[_0x4214('0x23')]({'id':_0x12a817[_0x4214('0x24')]['id'],'name':_0x12a817[_0x4214('0x24')][_0x4214('0x3c')],'phone':_0x12a817['result']['phone']});})[_0x4214('0x26')](function(_0x5905f8){var _0x159fc6=_0x5905f8['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x41'),_0x159fc6,JSON[_0x4214('0x21')](_0x5905f8));});}});}function getConnection(_0x573d2c){var _0x59d00f=_0x573d2c[_0x4214('0x1e')];var _0x18bdcf=_0x573d2c['accessKey'];return request({'method':_0x4214('0x2c'),'uri':util['format']('%s/webservice.php',_0x573d2c['remoteUri']),'qs':{'operation':'getchallenge','username':_0x59d00f},'json':!![]})[_0x4214('0x39')](function(_0x5d0e80){if(_0x5d0e80[_0x4214('0x22')]){return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x573d2c[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x42'),'username':_0x59d00f,'accessKey':md5(_0x5d0e80['result'][_0x4214('0x43')]+_0x18bdcf)},'json':!![]});}})[_0x4214('0x39')](function(_0x2a055b){if(_0x2a055b[_0x4214('0x22')]){return BPromise[_0x4214('0x23')](_0x2a055b[_0x4214('0x24')]);}else{throw new Error(util[_0x4214('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x573d2c['id']));}})[_0x4214('0x26')](function(_0x228558){var _0x88ac44=_0x228558['statusCode']||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x4214('0x44'),_0x88ac44,JSON[_0x4214('0x21')](_0x228558));});}function request(_0x6301bf){logger['info'](_0x4214('0x45'),JSON[_0x4214('0x21')](_0x6301bf));return rp(_0x6301bf);}exports['queue']=function(_0x13e2e0,_0x4a32ac,_0x15b4d6,_0x146acf,_0x597dba,_0x510176){var _0x5751cc,_0xabe237,_0x277776,_0x321615;_0x510176[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0x510176[_0x4214('0x1d')]);if(_0x597dba&&_0x597dba[_0x4214('0x47')]){logger[_0x4214('0x2a')](_0x4214('0x48'),'Recording\x20is\x20enabled!');_0x4a32ac[_0x4214('0x49')]=util[_0x4214('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x510176[_0x4214('0x4a')],_0x4a32ac[_0x4214('0x4b')],md5(_0x4a32ac[_0x4214('0x4b')]));}else{_0x4a32ac[_0x4214('0x49')]='';}return getConnection(_0x510176)['then'](function(_0x26fcee){_0x321615=_0x26fcee;return getUser(_0x510176,_0x146acf[_0x4214('0x4c')],_0x321615);})[_0x4214('0x39')](function(_0x59bafb){_0x5751cc=_0x59bafb;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x5751cc['id']);return getEndUser(_0x510176,_0x4a32ac[_0x4214('0x4e')],_0x4a32ac[_0x4214('0x4f')],_0x321615);})[_0x4214('0x39')](function(_0x255c6d){_0xabe237=_0x255c6d;logger['info'](_0x4214('0x50'),_0xabe237['id']);return createTicket(_0x510176,_0x5751cc,_0xabe237,_0x15b4d6,_0x4a32ac,_0x15b4d6[_0x4214('0x51')],_0x321615);})[_0x4214('0x39')](function(_0x245ce8){_0x277776=_0x245ce8;logger['info']('Ticket\x20created!');logger[_0x4214('0x2a')](_0x4214('0x52'),_0x277776['id']);var _0x1d91b6=util[_0x4214('0x1c')](_0x4214('0x53'),_0x510176[_0x4214('0x1d')],_[_0x4214('0x54')](_0x277776['id'],'x')[0x1]);logger[_0x4214('0x2a')](_0x4214('0x48'),_0x4214('0x55'));emit(util[_0x4214('0x1c')](_0x4214('0x56'),_0x146acf[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x1d91b6});})['catch'](function(_0x3ecafa){logger[_0x4214('0x28')](_0x4214('0x48'),JSON[_0x4214('0x21')](_0x3ecafa));});};exports['outbound']=function(_0x2dec8d,_0x2dd9bd,_0x5e3245,_0x14ca4c,_0x43ab01,_0xcd4a23,_0x409d49){var _0x28b41b,_0x29f63c,_0x4927fa,_0x5c4f8a;_0xcd4a23[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0xcd4a23['remoteUri']);_0xcd4a23[_0x4214('0x4a')]=intUtil[_0x4214('0x46')](_0xcd4a23['serverUrl']);if(_0x409d49&&_0x409d49[_0x4214('0x58')]&&_0x409d49[_0x4214('0x58')]!=='none'){logger[_0x4214('0x2a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2dd9bd[_0x4214('0x49')]=util[_0x4214('0x1c')](_0x4214('0x59'),_0xcd4a23[_0x4214('0x4a')],_0x2dd9bd[_0x4214('0x4b')],md5(_0x2dd9bd[_0x4214('0x4b')]));}return getConnection(_0xcd4a23)['then'](function(_0x57363d){_0x5c4f8a=_0x57363d;return getUser(_0xcd4a23,_0x14ca4c[_0x4214('0x4c')],_0x5c4f8a);})['then'](function(_0x5ed88e){_0x28b41b=_0x5ed88e;logger[_0x4214('0x2a')]('The\x20User\x20ID\x20is:',_0x28b41b['id']);return getEndUser(_0xcd4a23,_0x2dd9bd[_0x4214('0x5a')],_0x2dd9bd[_0x4214('0x5b')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x2b8c98){_0x29f63c=_0x2b8c98;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x29f63c['id']);return createTicket(_0xcd4a23,_0x28b41b,_0x29f63c,_0x5e3245,_0x2dd9bd,_0x5e3245[_0x4214('0x51')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x28c1db){_0x4927fa=_0x28c1db;logger[_0x4214('0x2a')](_0x4214('0x5c'));logger['info'](_0x4214('0x52'),_0x4927fa['id']);var _0x53612f=util[_0x4214('0x1c')](_0x4214('0x53'),_0xcd4a23[_0x4214('0x1d')],_[_0x4214('0x54')](_0x4927fa['id'],'x')[0x1]);logger[_0x4214('0x2a')]('[OUTBOUND]',_0x4214('0x55'));emit(util['format'](_0x4214('0x56'),_0x14ca4c[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x53612f});})['catch'](function(_0x5a5a05){logger[_0x4214('0x28')](_0x4214('0x5d'),JSON[_0x4214('0x21')](_0x5a5a05));});};exports[_0x4214('0x5e')]=function(_0x19f1ac,_0x3af9f0,_0x582228,_0x5056f9,_0x6b0d33,_0x564bee){var _0x13a66f,_0x17e433,_0x1f1417,_0x733d1e;_0x564bee['remoteUri']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x1d')]);_0x564bee['serverUrl']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x4a')]);if(_0x6b0d33&&_0x6b0d33['monitor_format']){logger[_0x4214('0x2a')]('['+_0x3af9f0[_0x4214('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3af9f0['recordingURL']=util[_0x4214('0x1c')](_0x4214('0x59'),_0x564bee[_0x4214('0x4a')],_0x3af9f0[_0x4214('0x4b')],md5(_0x3af9f0['uniqueid']));}else{_0x3af9f0[_0x4214('0x49')]='';}return getConnection(_0x564bee)[_0x4214('0x39')](function(_0x2f3c8d){_0x733d1e=_0x2f3c8d;return getUser(_0x564bee,'',_0x733d1e);})[_0x4214('0x39')](function(_0x51e43e){_0x13a66f=_0x51e43e;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x13a66f['id']);return getEndUser(_0x564bee,_0x3af9f0['calleridname'],_0x3af9f0[_0x4214('0x4f')],_0x733d1e);})['then'](function(_0x138f73){_0x17e433=_0x138f73;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x17e433['id']);return createTicket(_0x564bee,_0x13a66f,_0x17e433,_0x582228,_0x3af9f0,_0x582228[_0x4214('0x51')],_0x733d1e);})[_0x4214('0x39')](function(_0x1024b2){_0x1f1417=_0x1024b2;logger['info'](_0x4214('0x5c'));logger[_0x4214('0x2a')](_0x4214('0x52'),_0x1f1417['id']);})[_0x4214('0x26')](function(_0x2e5a2f){logger['error']('['+_0x3af9f0[_0x4214('0x5f')][_0x4214('0x60')]()+']',JSON[_0x4214('0x21')](_0x2e5a2f));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x618414,_0x1a7a60){var _0x21c19a=function(_0x507b17){while(--_0x507b17){_0x618414['push'](_0x618414['shift']());}};_0x21c19a(++_0x1a7a60);}(_0xa9e0,0x123));var _0x0a9e=function(_0x6c993a,_0x5ea3ab){_0x6c993a=_0x6c993a-0x0;var _0x27f547=_0xa9e0[_0x6c993a];return _0x27f547;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff