Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 4848778..13b15b2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x7217=['The\x20User\x20ID\x20is:','calleridname','calleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','outbound','serverUrl','recordingFormat','none','destcalleridname','destcalleridnum','Fields','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','abandoned','[ABANDONED]','Ticket\x20created!','lodash','bluebird','md5','util','ioredis','./util','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','Agent\x20found!','email1','first_name','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email'];(function(_0x5abd90,_0x5334d4){var _0x32b501=function(_0x3ac95b){while(--_0x3ac95b){_0x5abd90['push'](_0x5abd90['shift']());}};_0x32b501(++_0x5334d4);}(_0x7217,0x19e));var _0x7721=function(_0x6c993a,_0x5ea3ab){_0x6c993a=_0x6c993a-0x0;var _0x27f547=_0x7217[_0x6c993a];return _0x27f547;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var BPromise=require(_0x7721('0x1'));var md5=require(_0x7721('0x2'));var util=require(_0x7721('0x3'));var Redis=require(_0x7721('0x4'));var intUtil=require(_0x7721('0x5'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x7721('0x6'));config[_0x7721('0x7')]=_[_0x7721('0x8')](config[_0x7721('0x7')],{'host':_0x7721('0x9'),'port':0x18eb});var io=require(_0x7721('0xa'))(new Redis(config[_0x7721('0x7')]));function emit(_0x21f680,_0x225610,_0x2f99ed){io['to'](_0x21f680)[_0x7721('0xb')](_0x225610,_0x2f99ed);}function getCustomFields(_0x2a66cb,_0xfa8835){var _0x138740={};if(_0x2a66cb[_0x7721('0xc')]>0x0){_['forEach'](_0x2a66cb,function(_0x461d1a){if(_0x461d1a[_0x7721('0xd')]===_0x7721('0xe')&&_0x461d1a[_0x7721('0xf')]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0x461d1a[_0x7721('0x10')][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='variable'&&_0x461d1a[_0x7721('0x12')]&&_0x461d1a[_0x7721('0xf')]&&_0xfa8835[_0x461d1a['variableName']]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x12')]][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='customVariable'&&_0x461d1a[_0x7721('0x13')]&&_0x461d1a[_0x7721('0x13')]['name']&&_0x461d1a['idField']&&_0xfa8835[_0x461d1a['Variable'][_0x7721('0x14')][_0x7721('0x15')]()]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x13')]['name'][_0x7721('0x15')]()]['toString']();}});}return _0x138740;}function createTicket(_0x3fc09e,_0x5cb0e6,_0xfec626,_0x4e96fb,_0x3ab5a5,_0x3e140d,_0x2286e5){logger[_0x7721('0x16')](_0x7721('0x17'));var _0x413263=_[_0x7721('0x18')]({'parent_id':'','assigned_user_id':_0x5cb0e6['id'],'ticketpriorities':_0x7721('0x19'),'ticketstatus':'Open','ticket_title':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1b')],_0x3ab5a5,'\x20'),'description':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1c')],_0x3ab5a5,'\x0a'),'contact_id':_0xfec626['id']},getCustomFields(_0x3e140d,_0x3ab5a5));var _0x57140c={'method':_0x7721('0x1d'),'uri':util['format'](_0x7721('0x1e'),_0x3fc09e[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x20'),'username':_0x3fc09e[_0x7721('0x21')],'sessionName':_0x2286e5[_0x7721('0x22')],'elementType':_0x7721('0x23'),'element':JSON[_0x7721('0x24')](_0x413263)},'json':!![]};return request(_0x57140c)['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x25')]){return BPromise[_0x7721('0x26')]({'id':_0x216f20[_0x7721('0x27')]['id']});}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x29'),JSON[_0x7721('0x24')](_0x216f20[_0x7721('0x2a')])));}})[_0x7721('0x2b')](function(_0x52316e){var _0x258ddf=_0x52316e['statusCode']||0x1f4;logger['error'](_0x7721('0x2c'),_0x7721('0x2d'),_0x258ddf,JSON[_0x7721('0x24')](_0x52316e));});}function getUser(_0x158d98,_0x1ea4d,_0x37b9f0){if(intUtil[_0x7721('0x2e')](_0x1ea4d)){logger[_0x7721('0x16')]('Getting\x20agent\x20with\x20email',_0x1ea4d);return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x158d98['remoteUri']),'qs':{'operation':_0x7721('0x30'),'username':_0x158d98[_0x7721('0x21')],'sessionName':_0x37b9f0['sessionName'],'query':util[_0x7721('0x28')](_0x7721('0x31'),_0x1ea4d)},'json':!![]})[_0x7721('0x32')](function(_0x58d54b){if(_0x58d54b[_0x7721('0x25')]&&_0x58d54b[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x33'));return BPromise['resolve']({'id':_0x58d54b[_0x7721('0x27')][0x0]['id'],'email':_0x58d54b[_0x7721('0x27')][0x0][_0x7721('0x34')],'name':_0x58d54b['result'][0x0][_0x7721('0x35')]+'\x20'+_0x58d54b[_0x7721('0x27')]['last_name']});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')});}})[_0x7721('0x2b')](function(_0x13c635){var _0x2f1fe0=_0x13c635[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x39'),_0x2f1fe0,JSON['stringify'](_0x13c635));});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')})[_0x7721('0x2b')](function(_0x378ba5){var _0x482b70=_0x378ba5['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x7721('0x39'),_0x482b70,JSON[_0x7721('0x24')](_0x378ba5));});}}function getEndUser(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa){logger['info'](_0x7721('0x3a'),_0x4a90ce);return request({'method':_0x7721('0x2f'),'uri':util['format'](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'qs':{'operation':'query','username':_0x1acc72['username'],'sessionName':_0xa389fa[_0x7721('0x22')],'query':util[_0x7721('0x28')](_0x7721('0x3b'),_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce)},'json':!![]})[_0x7721('0x32')](function(_0x577af9){if(_0x577af9[_0x7721('0x25')]&&_0x577af9[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x3c'));return BPromise['resolve']({'id':_0x577af9[_0x7721('0x27')][0x0]['id'],'name':_0x577af9['result'][0x0][_0x7721('0x3d')]+'\x20'+_0x577af9['result'][0x0][_0x7721('0x3e')],'phone':_0x4a90ce});}else{logger[_0x7721('0x16')](_0x7721('0x3f'));return request({'method':'POST','uri':util[_0x7721('0x28')](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'form':{'operation':'create','sessionName':_0xa389fa[_0x7721('0x22')],'elementType':_0x7721('0x40'),'element':JSON[_0x7721('0x24')]({'lastname':_0x22ef35,'phone':_0x4a90ce,'assigned_user_id':'\x20'})},'json':!![]})[_0x7721('0x32')](function(_0x135dbc){logger[_0x7721('0x16')](_0x7721('0x41'));return BPromise['resolve']({'id':_0x135dbc['result']['id'],'name':_0x135dbc[_0x7721('0x27')][_0x7721('0x3e')],'phone':_0x135dbc[_0x7721('0x27')][_0x7721('0x42')]});})[_0x7721('0x2b')](function(_0x15181b){var _0x1d2ea5=_0x15181b[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),'getEndUser',_0x1d2ea5,JSON['stringify'](_0x15181b));});}});}function getConnection(_0x5ed70d){var _0x6a4664=_0x5ed70d[_0x7721('0x21')];var _0x219c9f=_0x5ed70d['accessKey'];return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'qs':{'operation':'getchallenge','username':_0x6a4664},'json':!![]})[_0x7721('0x32')](function(_0x5c6922){if(_0x5c6922[_0x7721('0x25')]){return request({'method':_0x7721('0x1d'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x43'),'username':_0x6a4664,'accessKey':md5(_0x5c6922['result'][_0x7721('0x44')]+_0x219c9f)},'json':!![]});}})[_0x7721('0x32')](function(_0xf88e8c){if(_0xf88e8c['success']){return BPromise[_0x7721('0x26')](_0xf88e8c['result']);}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x45'),_0x5ed70d['id']));}})[_0x7721('0x2b')](function(_0x443503){var _0x1c95d8=_0x443503[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x46'),_0x1c95d8,JSON[_0x7721('0x24')](_0x443503));});}function request(_0x31770e){logger[_0x7721('0x16')](_0x7721('0x47'),JSON[_0x7721('0x24')](_0x31770e));return rp(_0x31770e);}exports[_0x7721('0x48')]=function(_0x5b741d,_0x474f32,_0x2f6f30,_0x8e1214,_0x2c1119,_0x1f1ac7){var _0x315127,_0x267f5e,_0x57484c,_0x234bee;_0x1f1ac7[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x1f1ac7[_0x7721('0x1f')]);if(_0x2c1119&&_0x2c1119[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x4b'),_0x7721('0x4c'));_0x474f32[_0x7721('0x4d')]=util[_0x7721('0x28')](_0x7721('0x4e'),_0x1f1ac7['serverUrl'],_0x474f32[_0x7721('0x4f')],md5(_0x474f32[_0x7721('0x4f')]));}else{_0x474f32[_0x7721('0x4d')]='';}return getConnection(_0x1f1ac7)[_0x7721('0x32')](function(_0x15ed3b){_0x234bee=_0x15ed3b;return getUser(_0x1f1ac7,_0x8e1214[_0x7721('0x50')],_0x234bee);})[_0x7721('0x32')](function(_0x36fe6f){_0x315127=_0x36fe6f;logger[_0x7721('0x16')](_0x7721('0x51'),_0x315127['id']);return getEndUser(_0x1f1ac7,_0x474f32[_0x7721('0x52')],_0x474f32[_0x7721('0x53')],_0x234bee);})[_0x7721('0x32')](function(_0x18f7f6){_0x267f5e=_0x18f7f6;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x267f5e['id']);return createTicket(_0x1f1ac7,_0x315127,_0x267f5e,_0x2f6f30,_0x474f32,_0x2f6f30['Fields'],_0x234bee);})['then'](function(_0x885a3a){_0x57484c=_0x885a3a;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x57484c['id']);var _0x47925a=util[_0x7721('0x28')](_0x7721('0x54'),_0x1f1ac7['remoteUri'],_[_0x7721('0x55')](_0x57484c['id'],'x')[0x1]);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7721('0x28')]('user:%s',_0x8e1214['name']),'trigger:browser:url',{'uri':_0x47925a});})[_0x7721('0x2b')](function(_0x2e9155){logger[_0x7721('0x2a')]('[QUEUE]',JSON[_0x7721('0x24')](_0x2e9155));});};exports[_0x7721('0x56')]=function(_0x2c95d0,_0x168343,_0x6b7c1e,_0x16e80b,_0xad43ce,_0x3e3301,_0x127f46){var _0x197b73,_0x3b03cf,_0x10666e,_0x148562;_0x3e3301[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x3e3301['remoteUri']);_0x3e3301[_0x7721('0x57')]=intUtil[_0x7721('0x49')](_0x3e3301[_0x7721('0x57')]);if(_0x127f46&&_0x127f46[_0x7721('0x58')]&&_0x127f46['recordingFormat']!==_0x7721('0x59')){logger[_0x7721('0x16')]('[OUTBOUND]',_0x7721('0x4c'));_0x168343['recordingURL']=util[_0x7721('0x28')](_0x7721('0x4e'),_0x3e3301[_0x7721('0x57')],_0x168343[_0x7721('0x4f')],md5(_0x168343[_0x7721('0x4f')]));}return getConnection(_0x3e3301)[_0x7721('0x32')](function(_0x3121e0){_0x148562=_0x3121e0;return getUser(_0x3e3301,_0x16e80b[_0x7721('0x50')],_0x148562);})[_0x7721('0x32')](function(_0x57759a){_0x197b73=_0x57759a;logger[_0x7721('0x16')](_0x7721('0x51'),_0x197b73['id']);return getEndUser(_0x3e3301,_0x168343[_0x7721('0x5a')],_0x168343[_0x7721('0x5b')],_0x148562);})[_0x7721('0x32')](function(_0x3ed425){_0x3b03cf=_0x3ed425;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x3b03cf['id']);return createTicket(_0x3e3301,_0x197b73,_0x3b03cf,_0x6b7c1e,_0x168343,_0x6b7c1e[_0x7721('0x5c')],_0x148562);})[_0x7721('0x32')](function(_0x53c918){_0x10666e=_0x53c918;logger[_0x7721('0x16')]('Ticket\x20created!');logger[_0x7721('0x16')](_0x7721('0x5d'),_0x10666e['id']);var _0x4282ba=util[_0x7721('0x28')](_0x7721('0x54'),_0x3e3301[_0x7721('0x1f')],_[_0x7721('0x55')](_0x10666e['id'],'x')[0x1]);logger['info'](_0x7721('0x5e'),_0x7721('0x5f'));emit(util[_0x7721('0x28')]('user:%s',_0x16e80b['name']),'trigger:browser:url',{'uri':_0x4282ba});})['catch'](function(_0x5e966f){logger[_0x7721('0x2a')](_0x7721('0x5e'),JSON['stringify'](_0x5e966f));});};exports[_0x7721('0x60')]=function(_0x42f6e9,_0xbbc86f,_0x4593e1,_0x53ebb1,_0x275b25,_0xfe9fb8){var _0x322afc,_0x1bea13,_0x3cf3fd,_0x53adb1;_0xfe9fb8[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0xfe9fb8[_0x7721('0x1f')]);_0xfe9fb8['serverUrl']=intUtil['stripTrailingSlash'](_0xfe9fb8[_0x7721('0x57')]);if(_0x275b25&&_0x275b25[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x61'),_0x7721('0x4c'));_0xbbc86f['recordingURL']=util['format'](_0x7721('0x4e'),_0xfe9fb8[_0x7721('0x57')],_0xbbc86f[_0x7721('0x4f')],md5(_0xbbc86f[_0x7721('0x4f')]));}else{_0xbbc86f[_0x7721('0x4d')]='';}return getConnection(_0xfe9fb8)[_0x7721('0x32')](function(_0x34187f){_0x53adb1=_0x34187f;return getUser(_0xfe9fb8,'',_0x53adb1);})['then'](function(_0xdfae41){_0x322afc=_0xdfae41;logger[_0x7721('0x16')](_0x7721('0x51'),_0x322afc['id']);return getEndUser(_0xfe9fb8,_0xbbc86f['calleridname'],_0xbbc86f[_0x7721('0x53')],_0x53adb1);})[_0x7721('0x32')](function(_0xdcd3e0){_0x1bea13=_0xdcd3e0;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x1bea13['id']);return createTicket(_0xfe9fb8,_0x322afc,_0x1bea13,_0x4593e1,_0xbbc86f,_0x4593e1['Fields'],_0x53adb1);})[_0x7721('0x32')](function(_0x2cac50){_0x3cf3fd=_0x2cac50;logger[_0x7721('0x16')](_0x7721('0x62'));logger[_0x7721('0x16')](_0x7721('0x5d'),_0x3cf3fd['id']);})['catch'](function(_0x3855d5){logger[_0x7721('0x2a')](_0x7721('0x61'),JSON['stringify'](_0x3855d5));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x618414,_0x1a7a60){var _0x21c19a=function(_0x507b17){while(--_0x507b17){_0x618414['push'](_0x618414['shift']());}};_0x21c19a(++_0x1a7a60);}(_0xa9e0,0x123));var _0x0a9e=function(_0x6c993a,_0x5ea3ab){_0x6c993a=_0x6c993a-0x0;var _0x27f547=_0xa9e0[_0x6c993a];return _0x27f547;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file