Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 5916b91..13b15b2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5152=['email','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','monitor_format','lastevent','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','calleridnum','bluebird','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','Subjects','getString','Descriptions','format','remoteUri','create','username','sessionName','stringify','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','getConnection','[HTTP]','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid'];(function(_0x5a79e2,_0x319b1a){var _0x266c45=function(_0x172478){while(--_0x172478){_0x5a79e2['push'](_0x5a79e2['shift']());}};_0x266c45(++_0x319b1a);}(_0x5152,0x1aa));var _0x2515=function(_0x112fe3,_0x16b642){_0x112fe3=_0x112fe3-0x0;var _0x1ec903=_0x5152[_0x112fe3];return _0x1ec903;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x2515('0x0'));var md5=require('md5');var util=require('util');var Redis=require(_0x2515('0x1'));var intUtil=require(_0x2515('0x2'));var config=require(_0x2515('0x3'));var logger=require(_0x2515('0x4'))(_0x2515('0x5'));config[_0x2515('0x6')]=_[_0x2515('0x7')](config[_0x2515('0x6')],{'host':_0x2515('0x8'),'port':0x18eb});var io=require(_0x2515('0x9'))(new Redis(config[_0x2515('0x6')]));function emit(_0xf1df19,_0x383523,_0x42c354){io['to'](_0xf1df19)['emit'](_0x383523,_0x42c354);}function getCustomFields(_0x502415,_0x2bd351){var _0x42142={};if(_0x502415['length']>0x0){_[_0x2515('0xa')](_0x502415,function(_0x5c5e5a){if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0xc')&&_0x5c5e5a['idField']){_0x42142[_0x5c5e5a[_0x2515('0xd')]]=_0x5c5e5a['content'][_0x2515('0xe')]();}else if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0xf')&&_0x5c5e5a[_0x2515('0x10')]&&_0x5c5e5a['idField']&&_0x2bd351[_0x5c5e5a['variableName']]){_0x42142[_0x5c5e5a[_0x2515('0xd')]]=_0x2bd351[_0x5c5e5a[_0x2515('0x10')]][_0x2515('0xe')]();}else if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0x11')&&_0x5c5e5a['Variable']&&_0x5c5e5a[_0x2515('0x12')][_0x2515('0x13')]&&_0x5c5e5a[_0x2515('0xd')]&&_0x2bd351[_0x5c5e5a['Variable'][_0x2515('0x13')][_0x2515('0x14')]()]){_0x42142[_0x5c5e5a['idField']]=_0x2bd351[_0x5c5e5a[_0x2515('0x12')]['name'][_0x2515('0x14')]()][_0x2515('0xe')]();}});}return _0x42142;}function createTicket(_0x368690,_0x545b05,_0x276a73,_0x26a235,_0x44f107,_0x5174e8,_0x57f041){logger[_0x2515('0x15')](_0x2515('0x16'));var _0x561537=_[_0x2515('0x17')]({'parent_id':'','assigned_user_id':_0x545b05['id'],'ticketpriorities':'Normal','ticketstatus':_0x2515('0x18'),'ticket_title':intUtil['getString'](_0x26a235[_0x2515('0x19')],_0x44f107,'\x20'),'description':intUtil[_0x2515('0x1a')](_0x26a235[_0x2515('0x1b')],_0x44f107,'\x0a'),'contact_id':_0x276a73['id']},getCustomFields(_0x5174e8,_0x44f107));var _0x37c1b5={'method':'POST','uri':util[_0x2515('0x1c')]('%s/webservice.php',_0x368690[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x1e'),'username':_0x368690[_0x2515('0x1f')],'sessionName':_0x57f041[_0x2515('0x20')],'elementType':'HelpDesk','element':JSON[_0x2515('0x21')](_0x561537)},'json':!![]};return request(_0x37c1b5)['then'](function(_0x4e3900){if(_0x4e3900['success']){return BPromise[_0x2515('0x22')]({'id':_0x4e3900[_0x2515('0x23')]['id']});}else{throw new Error(util['format'](_0x2515('0x24'),JSON[_0x2515('0x21')](_0x4e3900[_0x2515('0x25')])));}})['catch'](function(_0x510bf5){var _0x30b7f9=_0x510bf5['statusCode']||0x1f4;logger[_0x2515('0x25')](_0x2515('0x26'),_0x2515('0x27'),_0x30b7f9,JSON['stringify'](_0x510bf5));});}function getUser(_0x51c63a,_0x555432,_0x3475d1){if(intUtil[_0x2515('0x28')](_0x555432)){logger[_0x2515('0x15')](_0x2515('0x29'),_0x555432);return request({'method':_0x2515('0x2a'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x51c63a[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x2c'),'username':_0x51c63a[_0x2515('0x1f')],'sessionName':_0x3475d1[_0x2515('0x20')],'query':util[_0x2515('0x1c')](_0x2515('0x2d'),_0x555432)},'json':!![]})[_0x2515('0x2e')](function(_0x200dc4){if(_0x200dc4[_0x2515('0x2f')]&&_0x200dc4['result'][_0x2515('0x30')]){logger[_0x2515('0x15')]('Agent\x20found!');return BPromise[_0x2515('0x22')]({'id':_0x200dc4[_0x2515('0x23')][0x0]['id'],'email':_0x200dc4[_0x2515('0x23')][0x0][_0x2515('0x31')],'name':_0x200dc4[_0x2515('0x23')][0x0][_0x2515('0x32')]+'\x20'+_0x200dc4[_0x2515('0x23')][_0x2515('0x33')]});}else{logger[_0x2515('0x15')](_0x2515('0x34'));return BPromise[_0x2515('0x22')]({'id':_0x3475d1['userId'],'email':_0x51c63a[_0x2515('0x1f')],'name':'admin'});}})[_0x2515('0x35')](function(_0x1d2a17){var _0x34d2f9=_0x1d2a17[_0x2515('0x36')]||0x1f4;logger['error'](_0x2515('0x26'),'getUser',_0x34d2f9,JSON[_0x2515('0x21')](_0x1d2a17));});}else{logger['info'](_0x2515('0x34'));return BPromise['resolve']({'id':_0x3475d1[_0x2515('0x37')],'email':_0x51c63a['username'],'name':_0x2515('0x38')})[_0x2515('0x35')](function(_0x561761){var _0x493429=_0x561761[_0x2515('0x36')]||0x1f4;logger[_0x2515('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x2515('0x39'),_0x493429,JSON[_0x2515('0x21')](_0x561761));});}}function getEndUser(_0x19e851,_0x372a99,_0x1573ba,_0xbc2309){logger['info'](_0x2515('0x3a'),_0x1573ba);return request({'method':_0x2515('0x2a'),'uri':util['format'](_0x2515('0x2b'),_0x19e851[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x2c'),'username':_0x19e851[_0x2515('0x1f')],'sessionName':_0xbc2309['sessionName'],'query':util[_0x2515('0x1c')](_0x2515('0x3b'),_0x1573ba,_0x1573ba,_0x1573ba,_0x1573ba,_0x1573ba)},'json':!![]})[_0x2515('0x2e')](function(_0x1fe02c){if(_0x1fe02c[_0x2515('0x2f')]&&_0x1fe02c[_0x2515('0x23')][_0x2515('0x30')]){logger[_0x2515('0x15')](_0x2515('0x3c'));return BPromise[_0x2515('0x22')]({'id':_0x1fe02c['result'][0x0]['id'],'name':_0x1fe02c['result'][0x0][_0x2515('0x3d')]+'\x20'+_0x1fe02c['result'][0x0][_0x2515('0x3e')],'phone':_0x1573ba});}else{logger['info'](_0x2515('0x3f'));return request({'method':_0x2515('0x40'),'uri':util['format']('%s/webservice.php',_0x19e851[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x1e'),'sessionName':_0xbc2309['sessionName'],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x372a99,'phone':_0x1573ba,'assigned_user_id':'\x20'})},'json':!![]})[_0x2515('0x2e')](function(_0x452b75){logger[_0x2515('0x15')](_0x2515('0x41'));return BPromise[_0x2515('0x22')]({'id':_0x452b75[_0x2515('0x23')]['id'],'name':_0x452b75['result'][_0x2515('0x3e')],'phone':_0x452b75[_0x2515('0x23')][_0x2515('0x42')]});})[_0x2515('0x35')](function(_0x1670c2){var _0x3fcab9=_0x1670c2[_0x2515('0x36')]||0x1f4;logger[_0x2515('0x25')](_0x2515('0x26'),_0x2515('0x43'),_0x3fcab9,JSON[_0x2515('0x21')](_0x1670c2));});}});}function getConnection(_0x981000){var _0x3d8df5=_0x981000[_0x2515('0x1f')];var _0x54514d=_0x981000[_0x2515('0x44')];return request({'method':_0x2515('0x2a'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x981000[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x45'),'username':_0x3d8df5},'json':!![]})['then'](function(_0x402486){if(_0x402486[_0x2515('0x2f')]){return request({'method':_0x2515('0x40'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x981000[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x46'),'username':_0x3d8df5,'accessKey':md5(_0x402486[_0x2515('0x23')]['token']+_0x54514d)},'json':!![]});}})[_0x2515('0x2e')](function(_0x4310b4){if(_0x4310b4[_0x2515('0x2f')]){return BPromise[_0x2515('0x22')](_0x4310b4[_0x2515('0x23')]);}else{throw new Error(util[_0x2515('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x981000['id']));}})['catch'](function(_0x4f2662){var _0x58d157=_0x4f2662[_0x2515('0x36')]||0x1f4;logger['error'](_0x2515('0x26'),_0x2515('0x47'),_0x58d157,JSON['stringify'](_0x4f2662));});}function request(_0x36157e){logger['info'](_0x2515('0x48'),JSON[_0x2515('0x21')](_0x36157e));return rp(_0x36157e);}exports[_0x2515('0x49')]=function(_0x5e28e8,_0x16354e,_0x2b7fc8,_0x2fb0ae,_0x4ce82b,_0x5a6c76){var _0x176eb9,_0x59ad3e,_0x3d9a73,_0x5f489d;_0x5a6c76[_0x2515('0x1d')]=intUtil[_0x2515('0x4a')](_0x5a6c76['remoteUri']);if(_0x4ce82b&&_0x4ce82b['monitor_format']){logger[_0x2515('0x15')]('[QUEUE]','Recording\x20is\x20enabled!');_0x16354e[_0x2515('0x4b')]=util['format'](_0x2515('0x4c'),_0x5a6c76[_0x2515('0x4d')],_0x16354e[_0x2515('0x4e')],md5(_0x16354e['uniqueid']));}else{_0x16354e['recordingURL']='';}return getConnection(_0x5a6c76)[_0x2515('0x2e')](function(_0x573549){_0x5f489d=_0x573549;return getUser(_0x5a6c76,_0x2fb0ae[_0x2515('0x4f')],_0x5f489d);})['then'](function(_0x489f4e){_0x176eb9=_0x489f4e;logger[_0x2515('0x15')]('The\x20User\x20ID\x20is:',_0x176eb9['id']);return getEndUser(_0x5a6c76,_0x16354e[_0x2515('0x50')],_0x16354e['calleridnum'],_0x5f489d);})[_0x2515('0x2e')](function(_0x143e41){_0x59ad3e=_0x143e41;logger[_0x2515('0x15')](_0x2515('0x51'),_0x59ad3e['id']);return createTicket(_0x5a6c76,_0x176eb9,_0x59ad3e,_0x2b7fc8,_0x16354e,_0x2b7fc8[_0x2515('0x52')],_0x5f489d);})[_0x2515('0x2e')](function(_0x3f45e6){_0x3d9a73=_0x3f45e6;logger[_0x2515('0x15')](_0x2515('0x53'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3d9a73['id']);var _0x20c846=util[_0x2515('0x1c')](_0x2515('0x54'),_0x5a6c76['remoteUri'],_[_0x2515('0x55')](_0x3d9a73['id'],'x')[0x1]);logger[_0x2515('0x15')]('[QUEUE]',_0x2515('0x56'));emit(util[_0x2515('0x1c')](_0x2515('0x57'),_0x2fb0ae[_0x2515('0x13')]),_0x2515('0x58'),{'uri':_0x20c846});})['catch'](function(_0x3a675b){logger[_0x2515('0x25')](_0x2515('0x59'),JSON[_0x2515('0x21')](_0x3a675b));});};exports[_0x2515('0x5a')]=function(_0x910ac,_0x5d9d8c,_0x1efaa3,_0x1b77ee,_0xf69e34,_0x5b0faa,_0xde452){var _0x5242bb,_0x9dd75d,_0x36c787,_0x268fa2;_0x5b0faa['remoteUri']=intUtil[_0x2515('0x4a')](_0x5b0faa['remoteUri']);_0x5b0faa['serverUrl']=intUtil[_0x2515('0x4a')](_0x5b0faa[_0x2515('0x4d')]);if(_0xde452&&_0xde452[_0x2515('0x5b')]&&_0xde452[_0x2515('0x5b')]!=='none'){logger[_0x2515('0x15')](_0x2515('0x5c'),'Recording\x20is\x20enabled!');_0x5d9d8c[_0x2515('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5b0faa[_0x2515('0x4d')],_0x5d9d8c['uniqueid'],md5(_0x5d9d8c[_0x2515('0x4e')]));}return getConnection(_0x5b0faa)[_0x2515('0x2e')](function(_0x16b3df){_0x268fa2=_0x16b3df;return getUser(_0x5b0faa,_0x1b77ee[_0x2515('0x4f')],_0x268fa2);})[_0x2515('0x2e')](function(_0x340135){_0x5242bb=_0x340135;logger[_0x2515('0x15')]('The\x20User\x20ID\x20is:',_0x5242bb['id']);return getEndUser(_0x5b0faa,_0x5d9d8c[_0x2515('0x5d')],_0x5d9d8c[_0x2515('0x5e')],_0x268fa2);})['then'](function(_0x279e58){_0x9dd75d=_0x279e58;logger[_0x2515('0x15')](_0x2515('0x51'),_0x9dd75d['id']);return createTicket(_0x5b0faa,_0x5242bb,_0x9dd75d,_0x1efaa3,_0x5d9d8c,_0x1efaa3[_0x2515('0x52')],_0x268fa2);})['then'](function(_0x2f596e){_0x36c787=_0x2f596e;logger[_0x2515('0x15')]('Ticket\x20created!');logger['info'](_0x2515('0x5f'),_0x36c787['id']);var _0x3a54b0=util[_0x2515('0x1c')](_0x2515('0x54'),_0x5b0faa['remoteUri'],_[_0x2515('0x55')](_0x36c787['id'],'x')[0x1]);logger[_0x2515('0x15')]('[OUTBOUND]',_0x2515('0x56'));emit(util[_0x2515('0x1c')]('user:%s',_0x1b77ee['name']),_0x2515('0x58'),{'uri':_0x3a54b0});})[_0x2515('0x35')](function(_0x3024be){logger['error'](_0x2515('0x5c'),JSON[_0x2515('0x21')](_0x3024be));});};exports['unmanaged']=function(_0x114554,_0x29110a,_0x2a5386,_0x2f96d0,_0x2d712e,_0x5b8f8e){var _0x14f897,_0x49cad3,_0x174b83,_0xaa07d2;_0x5b8f8e[_0x2515('0x1d')]=intUtil[_0x2515('0x4a')](_0x5b8f8e[_0x2515('0x1d')]);_0x5b8f8e['serverUrl']=intUtil[_0x2515('0x4a')](_0x5b8f8e[_0x2515('0x4d')]);if(_0x2d712e&&_0x2d712e[_0x2515('0x60')]){logger[_0x2515('0x15')]('['+_0x29110a[_0x2515('0x61')]['toUpperCase']()+']',_0x2515('0x62'));_0x29110a[_0x2515('0x4b')]=util[_0x2515('0x1c')](_0x2515('0x4c'),_0x5b8f8e['serverUrl'],_0x29110a[_0x2515('0x4e')],md5(_0x29110a['uniqueid']));}else{_0x29110a[_0x2515('0x4b')]='';}return getConnection(_0x5b8f8e)['then'](function(_0x181836){_0xaa07d2=_0x181836;return getUser(_0x5b8f8e,'',_0xaa07d2);})[_0x2515('0x2e')](function(_0x472dfe){_0x14f897=_0x472dfe;logger['info'](_0x2515('0x63'),_0x14f897['id']);return getEndUser(_0x5b8f8e,_0x29110a[_0x2515('0x50')],_0x29110a[_0x2515('0x64')],_0xaa07d2);})['then'](function(_0x5b2224){_0x49cad3=_0x5b2224;logger[_0x2515('0x15')](_0x2515('0x51'),_0x49cad3['id']);return createTicket(_0x5b8f8e,_0x14f897,_0x49cad3,_0x2a5386,_0x29110a,_0x2a5386[_0x2515('0x52')],_0xaa07d2);})[_0x2515('0x2e')](function(_0x3ee813){_0x174b83=_0x3ee813;logger[_0x2515('0x15')](_0x2515('0x53'));logger[_0x2515('0x15')](_0x2515('0x5f'),_0x174b83['id']);})['catch'](function(_0x353c3f){logger['error']('['+_0x29110a[_0x2515('0x61')]['toUpperCase']()+']',JSON[_0x2515('0x21')](_0x353c3f));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x618414,_0x1a7a60){var _0x21c19a=function(_0x507b17){while(--_0x507b17){_0x618414['push'](_0x618414['shift']());}};_0x21c19a(++_0x1a7a60);}(_0xa9e0,0x123));var _0x0a9e=function(_0x6c993a,_0x5ea3ab){_0x6c993a=_0x6c993a-0x0;var _0x27f547=_0xa9e0[_0x6c993a];return _0x27f547;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file