// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xffce=['destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','content','toString','type','variableName','idField','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','create','username','sessionName','HelpDesk','then','success','resolve','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','email1','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email'];(function(_0x503bf0,_0x22e46f){var _0x1f10dc=function(_0x57da13){while(--_0x57da13){_0x503bf0['push'](_0x503bf0['shift']());}};_0x1f10dc(++_0x22e46f);}(_0xffce,0xe5));var _0xeffc=function(_0x2b44f9,_0x4c6922){_0x2b44f9=_0x2b44f9-0x0;var _0x2bc8ff=_0xffce[_0x2b44f9];return _0x2bc8ff;};'use strict';var _=require(_0xeffc('0x0'));var rp=require(_0xeffc('0x1'));var BPromise=require(_0xeffc('0x2'));var md5=require(_0xeffc('0x3'));var util=require(_0xeffc('0x4'));var Redis=require('ioredis');var intUtil=require(_0xeffc('0x5'));var config=require(_0xeffc('0x6'));var logger=require(_0xeffc('0x7'))(_0xeffc('0x8'));config[_0xeffc('0x9')]=_[_0xeffc('0xa')](config['redis'],{'host':_0xeffc('0xb'),'port':0x18eb});var io=require(_0xeffc('0xc'))(new Redis(config[_0xeffc('0x9')]));function emit(_0x2d2d55,_0x41fae8,_0x3dfda0){io['to'](_0x2d2d55)[_0xeffc('0xd')](_0x41fae8,_0x3dfda0);}function getCustomFields(_0x20d8c4,_0x568c29){var _0x218944={};if(_0x20d8c4[_0xeffc('0xe')]>0x0){_[_0xeffc('0xf')](_0x20d8c4,function(_0x5df3b2){if(_0x5df3b2['type']===_0xeffc('0x10')&&_0x5df3b2['idField']){_0x218944[_0x5df3b2['idField']]=_0x5df3b2[_0xeffc('0x11')][_0xeffc('0x12')]();}else if(_0x5df3b2[_0xeffc('0x13')]==='variable'&&_0x5df3b2[_0xeffc('0x14')]&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x14')]]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2['variableName']]['toString']();}else if(_0x5df3b2[_0xeffc('0x13')]===_0xeffc('0x16')&&_0x5df3b2[_0xeffc('0x17')]&&_0x5df3b2[_0xeffc('0x17')]['name']&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x17')]['name']['toLowerCase']()]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2[_0xeffc('0x17')][_0xeffc('0x18')][_0xeffc('0x19')]()][_0xeffc('0x12')]();}});}return _0x218944;}function createTicket(_0x182ac2,_0x5add09,_0x339854,_0x4d36e5,_0x599e26,_0x4385eb,_0x323555){logger[_0xeffc('0x1a')](_0xeffc('0x1b'));var _0x3ec228=_[_0xeffc('0x1c')]({'parent_id':'','assigned_user_id':_0x5add09['id'],'ticketpriorities':_0xeffc('0x1d'),'ticketstatus':_0xeffc('0x1e'),'ticket_title':intUtil[_0xeffc('0x1f')](_0x4d36e5['Subjects'],_0x599e26,'\x20'),'description':intUtil[_0xeffc('0x1f')](_0x4d36e5[_0xeffc('0x20')],_0x599e26,'\x0a'),'contact_id':_0x339854['id']},getCustomFields(_0x4385eb,_0x599e26));var _0x2775bb={'method':'POST','uri':util['format']('%s/webservice.php',_0x182ac2['remoteUri']),'form':{'operation':_0xeffc('0x21'),'username':_0x182ac2[_0xeffc('0x22')],'sessionName':_0x323555[_0xeffc('0x23')],'elementType':_0xeffc('0x24'),'element':JSON['stringify'](_0x3ec228)},'json':!![]};return request(_0x2775bb)[_0xeffc('0x25')](function(_0x171929){if(_0x171929[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')]({'id':_0x171929['result']['id']});}else{throw new Error(util[_0xeffc('0x28')](_0xeffc('0x29'),JSON[_0xeffc('0x2a')](_0x171929[_0xeffc('0x2b')])));}})[_0xeffc('0x2c')](function(_0x192b1d){var _0x1ed2ed=_0x192b1d[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x2f'),_0x1ed2ed,JSON[_0xeffc('0x2a')](_0x192b1d));});}function getUser(_0x3e1279,_0x3d322d,_0x268593){if(intUtil[_0xeffc('0x30')](_0x3d322d)){logger['info'](_0xeffc('0x31'),_0x3d322d);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x3e1279['remoteUri']),'qs':{'operation':_0xeffc('0x34'),'username':_0x3e1279[_0xeffc('0x22')],'sessionName':_0x268593['sessionName'],'query':util[_0xeffc('0x28')](_0xeffc('0x35'),_0x3d322d)},'json':!![]})[_0xeffc('0x25')](function(_0x4869f6){if(_0x4869f6['success']&&_0x4869f6['result'][_0xeffc('0xe')]){logger[_0xeffc('0x1a')]('Agent\x20found!');return BPromise[_0xeffc('0x27')]({'id':_0x4869f6[_0xeffc('0x36')][0x0]['id'],'email':_0x4869f6[_0xeffc('0x36')][0x0][_0xeffc('0x37')],'name':_0x4869f6['result'][0x0][_0xeffc('0x38')]+'\x20'+_0x4869f6[_0xeffc('0x36')][_0xeffc('0x39')]});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')});}})[_0xeffc('0x2c')](function(_0x36d6a2){var _0x41d8e1=_0x36d6a2[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x41d8e1,JSON[_0xeffc('0x2a')](_0x36d6a2));});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')})['catch'](function(_0x3cd2ec){var _0x1bef2c=_0x3cd2ec[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x3c'),_0x1bef2c,JSON[_0xeffc('0x2a')](_0x3cd2ec));});}}function getEndUser(_0x5b61e2,_0x3f820e,_0x104105,_0x445f9e){logger['info'](_0xeffc('0x3d'),_0x104105);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x34'),'username':_0x5b61e2['username'],'sessionName':_0x445f9e[_0xeffc('0x23')],'query':util[_0xeffc('0x28')](_0xeffc('0x3f'),_0x104105,_0x104105,_0x104105,_0x104105,_0x104105)},'json':!![]})[_0xeffc('0x25')](function(_0x2ae213){if(_0x2ae213[_0xeffc('0x26')]&&_0x2ae213[_0xeffc('0x36')][_0xeffc('0xe')]){logger['info'](_0xeffc('0x40'));return BPromise[_0xeffc('0x27')]({'id':_0x2ae213['result'][0x0]['id'],'name':_0x2ae213[_0xeffc('0x36')][0x0]['firstname']+'\x20'+_0x2ae213[_0xeffc('0x36')][0x0][_0xeffc('0x41')],'phone':_0x104105});}else{logger['info'](_0xeffc('0x42'));return request({'method':_0xeffc('0x43'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'form':{'operation':_0xeffc('0x21'),'sessionName':_0x445f9e[_0xeffc('0x23')],'elementType':_0xeffc('0x44'),'element':JSON['stringify']({'lastname':_0x3f820e,'phone':_0x104105,'assigned_user_id':'\x20'})},'json':!![]})[_0xeffc('0x25')](function(_0x427122){logger['info'](_0xeffc('0x45'));return BPromise[_0xeffc('0x27')]({'id':_0x427122[_0xeffc('0x36')]['id'],'name':_0x427122[_0xeffc('0x36')][_0xeffc('0x41')],'phone':_0x427122[_0xeffc('0x36')][_0xeffc('0x46')]});})[_0xeffc('0x2c')](function(_0x479791){var _0x59d854=_0x479791[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x47'),_0x59d854,JSON[_0xeffc('0x2a')](_0x479791));});}});}function getConnection(_0x36416e){var _0x5490be=_0x36416e['username'];var _0x2b34d4=_0x36416e[_0xeffc('0x48')];return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x49'),'username':_0x5490be},'json':!![]})['then'](function(_0x2f4e5f){if(_0x2f4e5f[_0xeffc('0x26')]){return request({'method':'POST','uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e['remoteUri']),'form':{'operation':_0xeffc('0x4a'),'username':_0x5490be,'accessKey':md5(_0x2f4e5f[_0xeffc('0x36')][_0xeffc('0x4b')]+_0x2b34d4)},'json':!![]});}})['then'](function(_0x354b98){if(_0x354b98[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')](_0x354b98[_0xeffc('0x36')]);}else{throw new Error(util['format'](_0xeffc('0x4c'),_0x36416e['id']));}})[_0xeffc('0x2c')](function(_0x486ec5){var _0x24da52=_0x486ec5['statusCode']||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xeffc('0x4d'),_0x24da52,JSON['stringify'](_0x486ec5));});}function request(_0x216d70){logger['info'](_0xeffc('0x4e'),JSON['stringify'](_0x216d70));return rp(_0x216d70);}exports[_0xeffc('0x4f')]=function(_0x40e2b3,_0x34b9af,_0x4336a0,_0x5ade15,_0x10696f,_0x2a17ab){var _0x5f0e79,_0x58cfd0,_0x59bffd,_0x29e216;_0x2a17ab[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x2a17ab[_0xeffc('0x3e')]);if(_0x10696f&&_0x10696f['monitor_format']){logger['info'](_0xeffc('0x51'),_0xeffc('0x52'));_0x34b9af[_0xeffc('0x53')]=util[_0xeffc('0x28')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2a17ab[_0xeffc('0x54')],_0x34b9af[_0xeffc('0x55')],md5(_0x34b9af[_0xeffc('0x55')]));}else{_0x34b9af[_0xeffc('0x53')]='';}return getConnection(_0x2a17ab)[_0xeffc('0x25')](function(_0x2a5a91){_0x29e216=_0x2a5a91;return getUser(_0x2a17ab,_0x5ade15['email'],_0x29e216);})[_0xeffc('0x25')](function(_0x2b12b4){_0x5f0e79=_0x2b12b4;logger['info'](_0xeffc('0x56'),_0x5f0e79['id']);return getEndUser(_0x2a17ab,_0x34b9af[_0xeffc('0x57')],_0x34b9af['calleridnum'],_0x29e216);})['then'](function(_0x8f5782){_0x58cfd0=_0x8f5782;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x58cfd0['id']);return createTicket(_0x2a17ab,_0x5f0e79,_0x58cfd0,_0x4336a0,_0x34b9af,_0x4336a0[_0xeffc('0x58')],_0x29e216);})[_0xeffc('0x25')](function(_0x29c4ca){_0x59bffd=_0x29c4ca;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')]('The\x20Ticket\x20ID\x20is:',_0x59bffd['id']);var _0x3af0c4=util[_0xeffc('0x28')](_0xeffc('0x59'),_0x2a17ab[_0xeffc('0x3e')],_['split'](_0x59bffd['id'],'x')[0x1]);logger[_0xeffc('0x1a')](_0xeffc('0x51'),_0xeffc('0x5a'));emit(util['format']('user:%s',_0x5ade15['name']),_0xeffc('0x5b'),{'uri':_0x3af0c4});})[_0xeffc('0x2c')](function(_0x51a609){logger['error'](_0xeffc('0x51'),JSON[_0xeffc('0x2a')](_0x51a609));});};exports[_0xeffc('0x5c')]=function(_0x518ac4,_0x57a02a,_0x262da1,_0x3b013a,_0x1be27c,_0x35e677,_0x3e0b9b){var _0x5be899,_0x1b342e,_0x1edee5,_0x19aa9f;_0x35e677[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x35e677[_0xeffc('0x3e')]);_0x35e677[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x35e677[_0xeffc('0x54')]);if(_0x3e0b9b&&_0x3e0b9b[_0xeffc('0x5d')]&&_0x3e0b9b[_0xeffc('0x5d')]!==_0xeffc('0x5e')){logger[_0xeffc('0x1a')](_0xeffc('0x5f'),_0xeffc('0x52'));_0x57a02a[_0xeffc('0x53')]=util[_0xeffc('0x28')](_0xeffc('0x60'),_0x35e677[_0xeffc('0x54')],_0x57a02a[_0xeffc('0x55')],md5(_0x57a02a[_0xeffc('0x55')]));}return getConnection(_0x35e677)[_0xeffc('0x25')](function(_0x430ea5){_0x19aa9f=_0x430ea5;return getUser(_0x35e677,_0x3b013a[_0xeffc('0x61')],_0x19aa9f);})['then'](function(_0x1686c6){_0x5be899=_0x1686c6;logger[_0xeffc('0x1a')]('The\x20User\x20ID\x20is:',_0x5be899['id']);return getEndUser(_0x35e677,_0x57a02a[_0xeffc('0x62')],_0x57a02a[_0xeffc('0x63')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x34abce){_0x1b342e=_0x34abce;logger['info'](_0xeffc('0x64'),_0x1b342e['id']);return createTicket(_0x35e677,_0x5be899,_0x1b342e,_0x262da1,_0x57a02a,_0x262da1[_0xeffc('0x58')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x1a6c66){_0x1edee5=_0x1a6c66;logger[_0xeffc('0x1a')](_0xeffc('0x65'));logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x1edee5['id']);var _0x2ba69d=util['format'](_0xeffc('0x59'),_0x35e677[_0xeffc('0x3e')],_['split'](_0x1edee5['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0xeffc('0x5a'));emit(util[_0xeffc('0x28')](_0xeffc('0x67'),_0x3b013a['name']),_0xeffc('0x5b'),{'uri':_0x2ba69d});})[_0xeffc('0x2c')](function(_0x5bd430){logger[_0xeffc('0x2b')]('[OUTBOUND]',JSON[_0xeffc('0x2a')](_0x5bd430));});};exports[_0xeffc('0x68')]=function(_0x560289,_0x4b8644,_0x208c6c,_0x330dd7,_0x4c0a86,_0x46f25c){var _0x9c7bb2,_0x47b293,_0x2d4be6,_0x3ad097;_0x46f25c[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x46f25c[_0xeffc('0x3e')]);_0x46f25c[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x46f25c[_0xeffc('0x54')]);if(_0x4c0a86&&_0x4c0a86[_0xeffc('0x69')]){logger[_0xeffc('0x1a')]('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']','Recording\x20is\x20enabled!');_0x4b8644['recordingURL']=util['format'](_0xeffc('0x60'),_0x46f25c['serverUrl'],_0x4b8644[_0xeffc('0x55')],md5(_0x4b8644['uniqueid']));}else{_0x4b8644[_0xeffc('0x53')]='';}return getConnection(_0x46f25c)[_0xeffc('0x25')](function(_0x39872b){_0x3ad097=_0x39872b;return getUser(_0x46f25c,'',_0x3ad097);})[_0xeffc('0x25')](function(_0x368c47){_0x9c7bb2=_0x368c47;logger[_0xeffc('0x1a')](_0xeffc('0x56'),_0x9c7bb2['id']);return getEndUser(_0x46f25c,_0x4b8644['calleridname'],_0x4b8644[_0xeffc('0x6c')],_0x3ad097);})[_0xeffc('0x25')](function(_0x3b33ab){_0x47b293=_0x3b33ab;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x47b293['id']);return createTicket(_0x46f25c,_0x9c7bb2,_0x47b293,_0x208c6c,_0x4b8644,_0x208c6c['Fields'],_0x3ad097);})['then'](function(_0x1d9182){_0x2d4be6=_0x1d9182;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x2d4be6['id']);})['catch'](function(_0x2d76b7){logger['error']('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']',JSON['stringify'](_0x2d76b7));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff