// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xfa4c=['user:%s','lastevent','toUpperCase','calleridnum','lodash','bluebird','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','idField','content','type','variable','variableName','Variable','name','toLowerCase','info','merge','Normal','Open','getString','Subjects','%s/webservice.php','remoteUri','sessionName','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','format','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','last_name','userId','admin','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','accessKey','getchallenge','POST','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','trigger:browser:url','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum'];(function(_0x5c7055,_0x550d42){var _0x20d196=function(_0x47e15e){while(--_0x47e15e){_0x5c7055['push'](_0x5c7055['shift']());}};_0x20d196(++_0x550d42);}(_0xfa4c,0x124));var _0xcfa4=function(_0x4e72a5,_0x59d207){_0x4e72a5=_0x4e72a5-0x0;var _0x5c608f=_0xfa4c[_0x4e72a5];return _0x5c608f;};'use strict';var _=require(_0xcfa4('0x0'));var rp=require('request-promise');var BPromise=require(_0xcfa4('0x1'));var md5=require(_0xcfa4('0x2'));var util=require('util');var Redis=require(_0xcfa4('0x3'));var intUtil=require(_0xcfa4('0x4'));var config=require(_0xcfa4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0xcfa4('0x6')]=_[_0xcfa4('0x7')](config[_0xcfa4('0x6')],{'host':_0xcfa4('0x8'),'port':0x18eb});var io=require(_0xcfa4('0x9'))(new Redis(config['redis']));function emit(_0x207ab9,_0x5869f5,_0x2d285f){io['to'](_0x207ab9)[_0xcfa4('0xa')](_0x5869f5,_0x2d285f);}function getCustomFields(_0x52be75,_0x3de6d8){var _0xffaff5={};if(_0x52be75[_0xcfa4('0xb')]>0x0){_[_0xcfa4('0xc')](_0x52be75,function(_0x365bed){if(_0x365bed['type']===_0xcfa4('0xd')&&_0x365bed[_0xcfa4('0xe')]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x365bed[_0xcfa4('0xf')]['toString']();}else if(_0x365bed[_0xcfa4('0x10')]===_0xcfa4('0x11')&&_0x365bed[_0xcfa4('0x12')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed['variableName']]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x12')]]['toString']();}else if(_0x365bed['type']==='customVariable'&&_0x365bed[_0xcfa4('0x13')]&&_0x365bed['Variable'][_0xcfa4('0x14')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed[_0xcfa4('0x13')][_0xcfa4('0x14')]['toLowerCase']()]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x13')]['name'][_0xcfa4('0x15')]()]['toString']();}});}return _0xffaff5;}function createTicket(_0x2f0368,_0x3b98c9,_0x4a0c6d,_0x40a064,_0x2cb598,_0x48d9f2,_0x221866){logger[_0xcfa4('0x16')]('Creating\x20new\x20ticket...');var _0x116c69=_[_0xcfa4('0x17')]({'parent_id':'','assigned_user_id':_0x3b98c9['id'],'ticketpriorities':_0xcfa4('0x18'),'ticketstatus':_0xcfa4('0x19'),'ticket_title':intUtil[_0xcfa4('0x1a')](_0x40a064[_0xcfa4('0x1b')],_0x2cb598,'\x20'),'description':intUtil[_0xcfa4('0x1a')](_0x40a064['Descriptions'],_0x2cb598,'\x0a'),'contact_id':_0x4a0c6d['id']},getCustomFields(_0x48d9f2,_0x2cb598));var _0x20268f={'method':'POST','uri':util['format'](_0xcfa4('0x1c'),_0x2f0368[_0xcfa4('0x1d')]),'form':{'operation':'create','username':_0x2f0368['username'],'sessionName':_0x221866[_0xcfa4('0x1e')],'elementType':'HelpDesk','element':JSON[_0xcfa4('0x1f')](_0x116c69)},'json':!![]};return request(_0x20268f)[_0xcfa4('0x20')](function(_0x4cd016){if(_0x4cd016[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')]({'id':_0x4cd016[_0xcfa4('0x23')]['id']});}else{throw new Error(util['format'](_0xcfa4('0x24'),JSON[_0xcfa4('0x1f')](_0x4cd016[_0xcfa4('0x25')])));}})[_0xcfa4('0x26')](function(_0x242d53){var _0x54e92a=_0x242d53[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x29'),_0x54e92a,JSON[_0xcfa4('0x1f')](_0x242d53));});}function getUser(_0x23d457,_0x51be36,_0x407d95){if(intUtil[_0xcfa4('0x2a')](_0x51be36)){logger['info']('Getting\x20agent\x20with\x20email',_0x51be36);return request({'method':_0xcfa4('0x2b'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x23d457[_0xcfa4('0x1d')]),'qs':{'operation':'query','username':_0x23d457[_0xcfa4('0x2d')],'sessionName':_0x407d95[_0xcfa4('0x1e')],'query':util['format'](_0xcfa4('0x2e'),_0x51be36)},'json':!![]})[_0xcfa4('0x20')](function(_0x82f226){if(_0x82f226[_0xcfa4('0x21')]&&_0x82f226[_0xcfa4('0x23')][_0xcfa4('0xb')]){logger['info'](_0xcfa4('0x2f'));return BPromise[_0xcfa4('0x22')]({'id':_0x82f226[_0xcfa4('0x23')][0x0]['id'],'email':_0x82f226[_0xcfa4('0x23')][0x0][_0xcfa4('0x30')],'name':_0x82f226['result'][0x0]['first_name']+'\x20'+_0x82f226[_0xcfa4('0x23')][_0xcfa4('0x31')]});}else{logger[_0xcfa4('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xcfa4('0x22')]({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457['username'],'name':_0xcfa4('0x33')});}})['catch'](function(_0x469369){var _0x72a6f8=_0x469369[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x34'),_0x72a6f8,JSON['stringify'](_0x469369));});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x35'));return BPromise['resolve']({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457[_0xcfa4('0x2d')],'name':_0xcfa4('0x33')})[_0xcfa4('0x26')](function(_0x2dcdf3){var _0xd4e5c4=_0x2dcdf3[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xcfa4('0x34'),_0xd4e5c4,JSON[_0xcfa4('0x1f')](_0x2dcdf3));});}}function getEndUser(_0x86ecaf,_0x2cfbbe,_0x112047,_0x264a12){logger[_0xcfa4('0x16')](_0xcfa4('0x36'),_0x112047);return request({'method':'GET','uri':util['format'](_0xcfa4('0x1c'),_0x86ecaf['remoteUri']),'qs':{'operation':_0xcfa4('0x37'),'username':_0x86ecaf['username'],'sessionName':_0x264a12['sessionName'],'query':util[_0xcfa4('0x2c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x112047,_0x112047,_0x112047,_0x112047,_0x112047)},'json':!![]})[_0xcfa4('0x20')](function(_0x341636){if(_0x341636[_0xcfa4('0x21')]&&_0x341636['result'][_0xcfa4('0xb')]){logger[_0xcfa4('0x16')](_0xcfa4('0x38'));return BPromise[_0xcfa4('0x22')]({'id':_0x341636[_0xcfa4('0x23')][0x0]['id'],'name':_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x39')]+'\x20'+_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x3a')],'phone':_0x112047});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x3b'));return request({'method':'POST','uri':util[_0xcfa4('0x2c')]('%s/webservice.php',_0x86ecaf[_0xcfa4('0x1d')]),'form':{'operation':_0xcfa4('0x3c'),'sessionName':_0x264a12['sessionName'],'elementType':_0xcfa4('0x3d'),'element':JSON['stringify']({'lastname':_0x2cfbbe,'phone':_0x112047,'assigned_user_id':'\x20'})},'json':!![]})[_0xcfa4('0x20')](function(_0x5d9725){logger[_0xcfa4('0x16')](_0xcfa4('0x3e'));return BPromise[_0xcfa4('0x22')]({'id':_0x5d9725[_0xcfa4('0x23')]['id'],'name':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3a')],'phone':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3f')]});})[_0xcfa4('0x26')](function(_0x134743){var _0x223705=_0x134743[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),'getEndUser',_0x223705,JSON[_0xcfa4('0x1f')](_0x134743));});}});}function getConnection(_0x5ed63e){var _0xf39cdf=_0x5ed63e[_0xcfa4('0x2d')];var _0x5b9162=_0x5ed63e[_0xcfa4('0x40')];return request({'method':'GET','uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'qs':{'operation':_0xcfa4('0x41'),'username':_0xf39cdf},'json':!![]})[_0xcfa4('0x20')](function(_0x4b2ddd){if(_0x4b2ddd['success']){return request({'method':_0xcfa4('0x42'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'form':{'operation':'login','username':_0xf39cdf,'accessKey':md5(_0x4b2ddd[_0xcfa4('0x23')]['token']+_0x5b9162)},'json':!![]});}})[_0xcfa4('0x20')](function(_0x2b006e){if(_0x2b006e[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')](_0x2b006e['result']);}else{throw new Error(util[_0xcfa4('0x2c')](_0xcfa4('0x43'),_0x5ed63e['id']));}})[_0xcfa4('0x26')](function(_0xac6210){var _0x1ef641=_0xac6210[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x44'),_0x1ef641,JSON[_0xcfa4('0x1f')](_0xac6210));});}function request(_0x3d1261){logger['info']('[HTTP]',JSON[_0xcfa4('0x1f')](_0x3d1261));return rp(_0x3d1261);}exports[_0xcfa4('0x45')]=function(_0x1f4ff0,_0x52de4b,_0x3021aa,_0x46571d,_0x5d86c5,_0x47ebd4){var _0x4896b3,_0x36b350,_0x6809d7,_0x301b0e;_0x47ebd4[_0xcfa4('0x1d')]=intUtil[_0xcfa4('0x46')](_0x47ebd4['remoteUri']);if(_0x5d86c5&&_0x5d86c5[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('[QUEUE]',_0xcfa4('0x48'));_0x52de4b['recordingURL']=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x47ebd4[_0xcfa4('0x4a')],_0x52de4b[_0xcfa4('0x4b')],md5(_0x52de4b['uniqueid']));}else{_0x52de4b[_0xcfa4('0x4c')]='';}return getConnection(_0x47ebd4)['then'](function(_0x32d064){_0x301b0e=_0x32d064;return getUser(_0x47ebd4,_0x46571d[_0xcfa4('0x4d')],_0x301b0e);})['then'](function(_0x1251be){_0x4896b3=_0x1251be;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x4896b3['id']);return getEndUser(_0x47ebd4,_0x52de4b[_0xcfa4('0x4f')],_0x52de4b['calleridnum'],_0x301b0e);})[_0xcfa4('0x20')](function(_0x459a02){_0x36b350=_0x459a02;logger['info'](_0xcfa4('0x50'),_0x36b350['id']);return createTicket(_0x47ebd4,_0x4896b3,_0x36b350,_0x3021aa,_0x52de4b,_0x3021aa[_0xcfa4('0x51')],_0x301b0e);})[_0xcfa4('0x20')](function(_0x544fb0){_0x6809d7=_0x544fb0;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger[_0xcfa4('0x16')](_0xcfa4('0x53'),_0x6809d7['id']);var _0x341815=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x47ebd4[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x6809d7['id'],'x')[0x1]);logger['info'](_0xcfa4('0x56'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')]('user:%s',_0x46571d[_0xcfa4('0x14')]),_0xcfa4('0x57'),{'uri':_0x341815});})['catch'](function(_0x21082e){logger[_0xcfa4('0x25')]('[QUEUE]',JSON['stringify'](_0x21082e));});};exports['outbound']=function(_0x5f4555,_0x457186,_0x172e8a,_0xd4bc1b,_0x276298,_0x31f86e,_0xfcefa4){var _0x25da7b,_0x2d1022,_0x292465,_0x26f7af;_0x31f86e['remoteUri']=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x1d')]);_0x31f86e[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x4a')]);if(_0xfcefa4&&_0xfcefa4[_0xcfa4('0x58')]&&_0xfcefa4['recordingFormat']!=='none'){logger['info'](_0xcfa4('0x59'),_0xcfa4('0x48'));_0x457186[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x31f86e[_0xcfa4('0x4a')],_0x457186[_0xcfa4('0x4b')],md5(_0x457186[_0xcfa4('0x4b')]));}return getConnection(_0x31f86e)['then'](function(_0x2b5973){_0x26f7af=_0x2b5973;return getUser(_0x31f86e,_0xd4bc1b[_0xcfa4('0x4d')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x44d514){_0x25da7b=_0x44d514;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x25da7b['id']);return getEndUser(_0x31f86e,_0x457186[_0xcfa4('0x5a')],_0x457186[_0xcfa4('0x5b')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x3136e7){_0x2d1022=_0x3136e7;logger[_0xcfa4('0x16')](_0xcfa4('0x50'),_0x2d1022['id']);return createTicket(_0x31f86e,_0x25da7b,_0x2d1022,_0x172e8a,_0x457186,_0x172e8a[_0xcfa4('0x51')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x49444a){_0x292465=_0x49444a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x292465['id']);var _0x457f5f=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x31f86e[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x292465['id'],'x')[0x1]);logger[_0xcfa4('0x16')](_0xcfa4('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')](_0xcfa4('0x5c'),_0xd4bc1b['name']),_0xcfa4('0x57'),{'uri':_0x457f5f});})[_0xcfa4('0x26')](function(_0x6d9328){logger[_0xcfa4('0x25')]('[OUTBOUND]',JSON['stringify'](_0x6d9328));});};exports['unmanaged']=function(_0x28bc7c,_0x372bd5,_0x4c134f,_0x4412f7,_0x2feadd,_0x2f6436){var _0x2ff1e6,_0x4032fc,_0x4dc8b0,_0x477a37;_0x2f6436[_0xcfa4('0x1d')]=intUtil['stripTrailingSlash'](_0x2f6436[_0xcfa4('0x1d')]);_0x2f6436[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x2f6436[_0xcfa4('0x4a')]);if(_0x2feadd&&_0x2feadd[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('['+_0x372bd5[_0xcfa4('0x5d')][_0xcfa4('0x5e')]()+']',_0xcfa4('0x48'));_0x372bd5[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x2f6436['serverUrl'],_0x372bd5['uniqueid'],md5(_0x372bd5[_0xcfa4('0x4b')]));}else{_0x372bd5['recordingURL']='';}return getConnection(_0x2f6436)[_0xcfa4('0x20')](function(_0x74003){_0x477a37=_0x74003;return getUser(_0x2f6436,'',_0x477a37);})['then'](function(_0x18c0b4){_0x2ff1e6=_0x18c0b4;logger[_0xcfa4('0x16')]('The\x20User\x20ID\x20is:',_0x2ff1e6['id']);return getEndUser(_0x2f6436,_0x372bd5[_0xcfa4('0x4f')],_0x372bd5[_0xcfa4('0x5f')],_0x477a37);})[_0xcfa4('0x20')](function(_0x5e6d6d){_0x4032fc=_0x5e6d6d;logger[_0xcfa4('0x16')]('The\x20Enduser\x20ID\x20is:',_0x4032fc['id']);return createTicket(_0x2f6436,_0x2ff1e6,_0x4032fc,_0x4c134f,_0x372bd5,_0x4c134f['Fields'],_0x477a37);})[_0xcfa4('0x20')](function(_0x23b60a){_0x4dc8b0=_0x23b60a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x4dc8b0['id']);})[_0xcfa4('0x26')](function(_0x59ecf3){logger[_0xcfa4('0x25')]('['+_0x372bd5['lastevent'][_0xcfa4('0x5e')]()+']',JSON[_0xcfa4('0x1f')](_0x59ecf3));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff