// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xedd9=['success','resolve','result','stringify','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','abandoned','calleridname','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','emit','forEach','string','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects','POST','format','remoteUri','create','username','sessionName','HelpDesk','then'];(function(_0x2c0c49,_0x1e034c){var _0x48f9f2=function(_0x12d603){while(--_0x12d603){_0x2c0c49['push'](_0x2c0c49['shift']());}};_0x48f9f2(++_0x1e034c);}(_0xedd9,0xfc));var _0x9edd=function(_0x24e170,_0x16027a){_0x24e170=_0x24e170-0x0;var _0x4dc9a4=_0xedd9[_0x24e170];return _0x4dc9a4;};'use strict';var _=require('lodash');var rp=require(_0x9edd('0x0'));var BPromise=require(_0x9edd('0x1'));var md5=require(_0x9edd('0x2'));var util=require(_0x9edd('0x3'));var Redis=require(_0x9edd('0x4'));var intUtil=require(_0x9edd('0x5'));var config=require(_0x9edd('0x6'));var logger=require(_0x9edd('0x7'))('vTiger');config[_0x9edd('0x8')]=_[_0x9edd('0x9')](config[_0x9edd('0x8')],{'host':_0x9edd('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9edd('0x8')]));function emit(_0x571af9,_0x172522,_0x190185){io['to'](_0x571af9)[_0x9edd('0xb')](_0x172522,_0x190185);}function getCustomFields(_0x3280fd,_0x49d5e3){var _0x494a24={};if(_0x3280fd['length']>0x0){_[_0x9edd('0xc')](_0x3280fd,function(_0x138767){if(_0x138767['type']===_0x9edd('0xd')&&_0x138767[_0x9edd('0xe')]){_0x494a24[_0x138767['idField']]=_0x138767[_0x9edd('0xf')][_0x9edd('0x10')]();}else if(_0x138767[_0x9edd('0x11')]===_0x9edd('0x12')&&_0x138767[_0x9edd('0x13')]&&_0x138767[_0x9edd('0xe')]&&_0x49d5e3[_0x138767[_0x9edd('0x13')]]){_0x494a24[_0x138767[_0x9edd('0xe')]]=_0x49d5e3[_0x138767['variableName']][_0x9edd('0x10')]();}else if(_0x138767[_0x9edd('0x11')]===_0x9edd('0x14')&&_0x138767[_0x9edd('0x15')]&&_0x138767[_0x9edd('0x15')][_0x9edd('0x16')]&&_0x138767[_0x9edd('0xe')]&&_0x49d5e3[_0x138767[_0x9edd('0x15')]['name'][_0x9edd('0x17')]()]){_0x494a24[_0x138767[_0x9edd('0xe')]]=_0x49d5e3[_0x138767[_0x9edd('0x15')]['name'][_0x9edd('0x17')]()][_0x9edd('0x10')]();}});}return _0x494a24;}function createTicket(_0x40ba32,_0x4d8f33,_0x43dc70,_0x5d879c,_0x2cdcef,_0x1083e4,_0x4bdb88){logger['info'](_0x9edd('0x18'));var _0x50338f=_[_0x9edd('0x19')]({'parent_id':'','assigned_user_id':_0x4d8f33['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x9edd('0x1a')](_0x5d879c[_0x9edd('0x1b')],_0x2cdcef,'\x20'),'description':intUtil['getString'](_0x5d879c['Descriptions'],_0x2cdcef,'\x0a'),'contact_id':_0x43dc70['id']},getCustomFields(_0x1083e4,_0x2cdcef));var _0x341d67={'method':_0x9edd('0x1c'),'uri':util[_0x9edd('0x1d')]('%s/webservice.php',_0x40ba32[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x1f'),'username':_0x40ba32[_0x9edd('0x20')],'sessionName':_0x4bdb88[_0x9edd('0x21')],'elementType':_0x9edd('0x22'),'element':JSON['stringify'](_0x50338f)},'json':!![]};return request(_0x341d67)[_0x9edd('0x23')](function(_0xeaf55a){if(_0xeaf55a[_0x9edd('0x24')]){return BPromise[_0x9edd('0x25')]({'id':_0xeaf55a[_0x9edd('0x26')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x9edd('0x27')](_0xeaf55a[_0x9edd('0x28')])));}})[_0x9edd('0x29')](function(_0x25e135){var _0x3c2227=_0x25e135['statusCode']||0x1f4;logger['error'](_0x9edd('0x2a'),_0x9edd('0x2b'),_0x3c2227,JSON[_0x9edd('0x27')](_0x25e135));});}function getUser(_0x52746a,_0x238b22,_0x28cfae){if(intUtil[_0x9edd('0x2c')](_0x238b22)){logger[_0x9edd('0x2d')]('Getting\x20agent\x20with\x20email',_0x238b22);return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x52746a[_0x9edd('0x1e')]),'qs':{'operation':_0x9edd('0x30'),'username':_0x52746a[_0x9edd('0x20')],'sessionName':_0x28cfae[_0x9edd('0x21')],'query':util[_0x9edd('0x1d')](_0x9edd('0x31'),_0x238b22)},'json':!![]})[_0x9edd('0x23')](function(_0x4fd03f){if(_0x4fd03f[_0x9edd('0x24')]&&_0x4fd03f[_0x9edd('0x26')][_0x9edd('0x32')]){logger[_0x9edd('0x2d')]('Agent\x20found!');return BPromise[_0x9edd('0x25')]({'id':_0x4fd03f[_0x9edd('0x26')][0x0]['id'],'email':_0x4fd03f[_0x9edd('0x26')][0x0]['email1'],'name':_0x4fd03f[_0x9edd('0x26')][0x0][_0x9edd('0x33')]+'\x20'+_0x4fd03f[_0x9edd('0x26')][_0x9edd('0x34')]});}else{logger[_0x9edd('0x2d')](_0x9edd('0x35'));return BPromise[_0x9edd('0x25')]({'id':_0x28cfae[_0x9edd('0x36')],'email':_0x52746a[_0x9edd('0x20')],'name':_0x9edd('0x37')});}})[_0x9edd('0x29')](function(_0x42c1d9){var _0x27eb7e=_0x42c1d9[_0x9edd('0x38')]||0x1f4;logger['error'](_0x9edd('0x2a'),'getUser',_0x27eb7e,JSON[_0x9edd('0x27')](_0x42c1d9));});}else{logger[_0x9edd('0x2d')](_0x9edd('0x35'));return BPromise[_0x9edd('0x25')]({'id':_0x28cfae[_0x9edd('0x36')],'email':_0x52746a['username'],'name':_0x9edd('0x37')})[_0x9edd('0x29')](function(_0x2b3469){var _0x38e9be=_0x2b3469[_0x9edd('0x38')]||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x39'),_0x38e9be,JSON[_0x9edd('0x27')](_0x2b3469));});}}function getEndUser(_0x35c16f,_0x51a54a,_0x231604,_0x56a228){logger[_0x9edd('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0x231604);return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x35c16f['remoteUri']),'qs':{'operation':_0x9edd('0x30'),'username':_0x35c16f[_0x9edd('0x20')],'sessionName':_0x56a228[_0x9edd('0x21')],'query':util['format'](_0x9edd('0x3a'),_0x231604,_0x231604,_0x231604,_0x231604,_0x231604)},'json':!![]})['then'](function(_0x1fc4fb){if(_0x1fc4fb[_0x9edd('0x24')]&&_0x1fc4fb['result'][_0x9edd('0x32')]){logger[_0x9edd('0x2d')](_0x9edd('0x3b'));return BPromise[_0x9edd('0x25')]({'id':_0x1fc4fb['result'][0x0]['id'],'name':_0x1fc4fb[_0x9edd('0x26')][0x0]['firstname']+'\x20'+_0x1fc4fb[_0x9edd('0x26')][0x0][_0x9edd('0x3c')],'phone':_0x231604});}else{logger['info'](_0x9edd('0x3d'));return request({'method':'POST','uri':util['format'](_0x9edd('0x2f'),_0x35c16f[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x1f'),'sessionName':_0x56a228[_0x9edd('0x21')],'elementType':_0x9edd('0x3e'),'element':JSON[_0x9edd('0x27')]({'lastname':_0x51a54a,'phone':_0x231604,'assigned_user_id':'\x20'})},'json':!![]})[_0x9edd('0x23')](function(_0x75efbe){logger[_0x9edd('0x2d')](_0x9edd('0x3f'));return BPromise[_0x9edd('0x25')]({'id':_0x75efbe[_0x9edd('0x26')]['id'],'name':_0x75efbe[_0x9edd('0x26')][_0x9edd('0x3c')],'phone':_0x75efbe[_0x9edd('0x26')]['phone']});})[_0x9edd('0x29')](function(_0x2570e3){var _0x2231c1=_0x2570e3[_0x9edd('0x38')]||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x40'),_0x2231c1,JSON['stringify'](_0x2570e3));});}});}function getConnection(_0x4a4656){var _0x4bc7a1=_0x4a4656[_0x9edd('0x20')];var _0x58a1dd=_0x4a4656[_0x9edd('0x41')];return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x4a4656[_0x9edd('0x1e')]),'qs':{'operation':'getchallenge','username':_0x4bc7a1},'json':!![]})[_0x9edd('0x23')](function(_0x35e63c){if(_0x35e63c[_0x9edd('0x24')]){return request({'method':'POST','uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x4a4656[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x42'),'username':_0x4bc7a1,'accessKey':md5(_0x35e63c[_0x9edd('0x26')][_0x9edd('0x43')]+_0x58a1dd)},'json':!![]});}})['then'](function(_0x441e4a){if(_0x441e4a[_0x9edd('0x24')]){return BPromise['resolve'](_0x441e4a[_0x9edd('0x26')]);}else{throw new Error(util[_0x9edd('0x1d')]('Account\x20%d\x20is\x20not\x20valid',_0x4a4656['id']));}})[_0x9edd('0x29')](function(_0x8134cd){var _0x468239=_0x8134cd['statusCode']||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x44'),_0x468239,JSON[_0x9edd('0x27')](_0x8134cd));});}function request(_0x53f6e3){logger[_0x9edd('0x2d')](_0x9edd('0x45'),JSON[_0x9edd('0x27')](_0x53f6e3));return rp(_0x53f6e3);}exports['queue']=function(_0x16951a,_0x21f6ce,_0x57db43,_0x8e59bd,_0x4e2aaf,_0x336494){var _0xe6b20c,_0x24245f,_0x3fcdf5,_0x1e3c19;_0x336494[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x336494[_0x9edd('0x1e')]);if(_0x4e2aaf&&_0x4e2aaf[_0x9edd('0x47')]){logger[_0x9edd('0x2d')](_0x9edd('0x48'),'Recording\x20is\x20enabled!');_0x21f6ce[_0x9edd('0x49')]=util[_0x9edd('0x1d')](_0x9edd('0x4a'),_0x336494['serverUrl'],_0x21f6ce[_0x9edd('0x4b')],md5(_0x21f6ce['uniqueid']));}else{_0x21f6ce['recordingURL']='';}return getConnection(_0x336494)['then'](function(_0x1348a7){_0x1e3c19=_0x1348a7;return getUser(_0x336494,_0x8e59bd[_0x9edd('0x4c')],_0x1e3c19);})[_0x9edd('0x23')](function(_0x35ddb3){_0xe6b20c=_0x35ddb3;logger['info']('The\x20User\x20ID\x20is:',_0xe6b20c['id']);return getEndUser(_0x336494,_0x21f6ce['calleridname'],_0x21f6ce[_0x9edd('0x4d')],_0x1e3c19);})[_0x9edd('0x23')](function(_0xd5090a){_0x24245f=_0xd5090a;logger[_0x9edd('0x2d')](_0x9edd('0x4e'),_0x24245f['id']);return createTicket(_0x336494,_0xe6b20c,_0x24245f,_0x57db43,_0x21f6ce,_0x57db43[_0x9edd('0x4f')],_0x1e3c19);})[_0x9edd('0x23')](function(_0x1e3087){_0x3fcdf5=_0x1e3087;logger['info'](_0x9edd('0x50'));logger['info'](_0x9edd('0x51'),_0x3fcdf5['id']);var _0x6a1cfc=util['format'](_0x9edd('0x52'),_0x336494[_0x9edd('0x1e')],_[_0x9edd('0x53')](_0x3fcdf5['id'],'x')[0x1]);logger['info'](_0x9edd('0x48'),_0x9edd('0x54'));emit(util[_0x9edd('0x1d')](_0x9edd('0x55'),_0x8e59bd[_0x9edd('0x16')]),_0x9edd('0x56'),{'uri':_0x6a1cfc});})['catch'](function(_0x4aa337){logger[_0x9edd('0x28')]('[QUEUE]',JSON[_0x9edd('0x27')](_0x4aa337));});};exports[_0x9edd('0x57')]=function(_0x439083,_0x17d2f2,_0x5df1d7,_0x21ead2,_0x507cce,_0x3e5dca,_0x344692){var _0xc6bde6,_0x5ca123,_0x2651a2,_0x57da5b;_0x3e5dca[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x3e5dca['remoteUri']);_0x3e5dca[_0x9edd('0x58')]=intUtil['stripTrailingSlash'](_0x3e5dca[_0x9edd('0x58')]);if(_0x344692&&_0x344692[_0x9edd('0x59')]&&_0x344692[_0x9edd('0x59')]!=='none'){logger[_0x9edd('0x2d')](_0x9edd('0x5a'),_0x9edd('0x5b'));_0x17d2f2[_0x9edd('0x49')]=util[_0x9edd('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5dca['serverUrl'],_0x17d2f2[_0x9edd('0x4b')],md5(_0x17d2f2[_0x9edd('0x4b')]));}return getConnection(_0x3e5dca)['then'](function(_0x5496e9){_0x57da5b=_0x5496e9;return getUser(_0x3e5dca,_0x21ead2['email'],_0x57da5b);})[_0x9edd('0x23')](function(_0x4e003a){_0xc6bde6=_0x4e003a;logger['info'](_0x9edd('0x5c'),_0xc6bde6['id']);return getEndUser(_0x3e5dca,_0x17d2f2[_0x9edd('0x5d')],_0x17d2f2['destcalleridnum'],_0x57da5b);})[_0x9edd('0x23')](function(_0x11e082){_0x5ca123=_0x11e082;logger[_0x9edd('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x5ca123['id']);return createTicket(_0x3e5dca,_0xc6bde6,_0x5ca123,_0x5df1d7,_0x17d2f2,_0x5df1d7[_0x9edd('0x4f')],_0x57da5b);})['then'](function(_0x37b018){_0x2651a2=_0x37b018;logger[_0x9edd('0x2d')]('Ticket\x20created!');logger[_0x9edd('0x2d')](_0x9edd('0x51'),_0x2651a2['id']);var _0x5c1746=util[_0x9edd('0x1d')](_0x9edd('0x52'),_0x3e5dca[_0x9edd('0x1e')],_[_0x9edd('0x53')](_0x2651a2['id'],'x')[0x1]);logger['info'](_0x9edd('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9edd('0x1d')](_0x9edd('0x55'),_0x21ead2[_0x9edd('0x16')]),'trigger:browser:url',{'uri':_0x5c1746});})[_0x9edd('0x29')](function(_0x286593){logger[_0x9edd('0x28')](_0x9edd('0x5a'),JSON[_0x9edd('0x27')](_0x286593));});};exports[_0x9edd('0x5e')]=function(_0x3fa4a9,_0x512d3a,_0x5e29d0,_0x322165,_0x3c7874,_0x13254e){var _0x171403,_0x1e2126,_0x52f6f3,_0x2e40c8;_0x13254e[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x13254e['remoteUri']);_0x13254e[_0x9edd('0x58')]=intUtil[_0x9edd('0x46')](_0x13254e['serverUrl']);if(_0x3c7874&&_0x3c7874[_0x9edd('0x47')]){logger[_0x9edd('0x2d')]('[ABANDONED]',_0x9edd('0x5b'));_0x512d3a[_0x9edd('0x49')]=util['format'](_0x9edd('0x4a'),_0x13254e['serverUrl'],_0x512d3a['uniqueid'],md5(_0x512d3a[_0x9edd('0x4b')]));}else{_0x512d3a[_0x9edd('0x49')]='';}return getConnection(_0x13254e)[_0x9edd('0x23')](function(_0x5b56c7){_0x2e40c8=_0x5b56c7;return getUser(_0x13254e,'',_0x2e40c8);})[_0x9edd('0x23')](function(_0x286e47){_0x171403=_0x286e47;logger['info'](_0x9edd('0x5c'),_0x171403['id']);return getEndUser(_0x13254e,_0x512d3a[_0x9edd('0x5f')],_0x512d3a[_0x9edd('0x4d')],_0x2e40c8);})[_0x9edd('0x23')](function(_0x54ac71){_0x1e2126=_0x54ac71;logger['info'](_0x9edd('0x4e'),_0x1e2126['id']);return createTicket(_0x13254e,_0x171403,_0x1e2126,_0x5e29d0,_0x512d3a,_0x5e29d0['Fields'],_0x2e40c8);})[_0x9edd('0x23')](function(_0x2c71ce){_0x52f6f3=_0x2c71ce;logger[_0x9edd('0x2d')](_0x9edd('0x50'));logger[_0x9edd('0x2d')](_0x9edd('0x51'),_0x52f6f3['id']);})[_0x9edd('0x29')](function(_0x5a4d4b){logger[_0x9edd('0x28')]('[ABANDONED]',JSON[_0x9edd('0x27')](_0x5a4d4b));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff