// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x694b=['token','Account\x20%d\x20is\x20not\x20valid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','defaults','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Open','getString','Subjects','Descriptions','format','create','username','sessionName','stringify','then','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','Agent\x20found!','resolve','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login'];(function(_0x4fdd28,_0xa33304){var _0x117f46=function(_0x956254){while(--_0x956254){_0x4fdd28['push'](_0x4fdd28['shift']());}};_0x117f46(++_0xa33304);}(_0x694b,0x1af));var _0xb694=function(_0xc7fdbd,_0x1108b0){_0xc7fdbd=_0xc7fdbd-0x0;var _0x2bcd6d=_0x694b[_0xc7fdbd];return _0x2bcd6d;};'use strict';var _=require(_0xb694('0x0'));var rp=require(_0xb694('0x1'));var BPromise=require('bluebird');var md5=require(_0xb694('0x2'));var util=require('util');var Redis=require(_0xb694('0x3'));var intUtil=require(_0xb694('0x4'));var config=require(_0xb694('0x5'));var logger=require(_0xb694('0x6'))(_0xb694('0x7'));config['redis']=_[_0xb694('0x8')](config[_0xb694('0x9')],{'host':_0xb694('0xa'),'port':0x18eb});var io=require(_0xb694('0xb'))(new Redis(config[_0xb694('0x9')]));function emit(_0xd46056,_0x32f429,_0x3e370d){io['to'](_0xd46056)[_0xb694('0xc')](_0x32f429,_0x3e370d);}function getCustomFields(_0x5e7a0f,_0x32efc9){var _0x3938d1={};if(_0x5e7a0f[_0xb694('0xd')]>0x0){_[_0xb694('0xe')](_0x5e7a0f,function(_0x4d25f6){if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x10')&&_0x4d25f6[_0xb694('0x11')]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x4d25f6[_0xb694('0x12')][_0xb694('0x13')]();}else if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x14')&&_0x4d25f6['variableName']&&_0x4d25f6[_0xb694('0x11')]&&_0x32efc9[_0x4d25f6[_0xb694('0x15')]]){_0x3938d1[_0x4d25f6['idField']]=_0x32efc9[_0x4d25f6[_0xb694('0x15')]]['toString']();}else if(_0x4d25f6['type']===_0xb694('0x16')&&_0x4d25f6[_0xb694('0x17')]&&_0x4d25f6['Variable'][_0xb694('0x18')]&&_0x4d25f6['idField']&&_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')][_0xb694('0x19')]()]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')]['toLowerCase']()]['toString']();}});}return _0x3938d1;}function createTicket(_0xdcd271,_0x421a02,_0x3e3d8d,_0x116c1a,_0x18bfee,_0x148ef8,_0x5756de){logger[_0xb694('0x1a')]('Creating\x20new\x20ticket...');var _0x49210a=_['merge']({'parent_id':'','assigned_user_id':_0x421a02['id'],'ticketpriorities':'Normal','ticketstatus':_0xb694('0x1b'),'ticket_title':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1d')],_0x18bfee,'\x20'),'description':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1e')],_0x18bfee,'\x0a'),'contact_id':_0x3e3d8d['id']},getCustomFields(_0x148ef8,_0x18bfee));var _0x148f16={'method':'POST','uri':util[_0xb694('0x1f')]('%s/webservice.php',_0xdcd271['remoteUri']),'form':{'operation':_0xb694('0x20'),'username':_0xdcd271[_0xb694('0x21')],'sessionName':_0x5756de[_0xb694('0x22')],'elementType':'HelpDesk','element':JSON[_0xb694('0x23')](_0x49210a)},'json':!![]};return request(_0x148f16)[_0xb694('0x24')](function(_0x27a9f8){if(_0x27a9f8['success']){return BPromise['resolve']({'id':_0x27a9f8['result']['id']});}else{throw new Error(util[_0xb694('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0xb694('0x23')](_0x27a9f8[_0xb694('0x25')])));}})[_0xb694('0x26')](function(_0x3a54d0){var _0x3c37a1=_0x3a54d0[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'createTicket',_0x3c37a1,JSON[_0xb694('0x23')](_0x3a54d0));});}function getUser(_0x461cb6,_0x419e52,_0x738393){if(intUtil[_0xb694('0x29')](_0x419e52)){logger[_0xb694('0x1a')](_0xb694('0x2a'),_0x419e52);return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x461cb6[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x461cb6[_0xb694('0x21')],'sessionName':_0x738393[_0xb694('0x22')],'query':util[_0xb694('0x1f')](_0xb694('0x2f'),_0x419e52)},'json':!![]})[_0xb694('0x24')](function(_0x217689){if(_0x217689[_0xb694('0x30')]&&_0x217689[_0xb694('0x31')][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x32'));return BPromise[_0xb694('0x33')]({'id':_0x217689['result'][0x0]['id'],'email':_0x217689[_0xb694('0x31')][0x0]['email1'],'name':_0x217689['result'][0x0][_0xb694('0x34')]+'\x20'+_0x217689[_0xb694('0x31')][_0xb694('0x35')]});}else{logger[_0xb694('0x1a')](_0xb694('0x36'));return BPromise['resolve']({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')});}})[_0xb694('0x26')](function(_0x742a7e){var _0x52a81a=_0x742a7e[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0x52a81a,JSON['stringify'](_0x742a7e));});}else{logger['info'](_0xb694('0x36'));return BPromise[_0xb694('0x33')]({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')})[_0xb694('0x26')](function(_0x58532d){var _0xb5b39=_0x58532d[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0xb5b39,JSON[_0xb694('0x23')](_0x58532d));});}}function getEndUser(_0x20becb,_0x4b2200,_0x3ae8f8,_0x353517){logger[_0xb694('0x1a')]('Searching\x20end\x20user\x20with\x20phone',_0x3ae8f8);return request({'method':_0xb694('0x2b'),'uri':util['format'](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x20becb[_0xb694('0x21')],'sessionName':_0x353517['sessionName'],'query':util[_0xb694('0x1f')](_0xb694('0x3a'),_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8)},'json':!![]})[_0xb694('0x24')](function(_0xea34ca){if(_0xea34ca[_0xb694('0x30')]&&_0xea34ca['result'][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x3b'));return BPromise[_0xb694('0x33')]({'id':_0xea34ca['result'][0x0]['id'],'name':_0xea34ca[_0xb694('0x31')][0x0]['firstname']+'\x20'+_0xea34ca[_0xb694('0x31')][0x0][_0xb694('0x3c')],'phone':_0x3ae8f8});}else{logger[_0xb694('0x1a')](_0xb694('0x3d'));return request({'method':_0xb694('0x3e'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x20'),'sessionName':_0x353517[_0xb694('0x22')],'elementType':_0xb694('0x3f'),'element':JSON[_0xb694('0x23')]({'lastname':_0x4b2200,'phone':_0x3ae8f8,'assigned_user_id':'\x20'})},'json':!![]})[_0xb694('0x24')](function(_0x15504b){logger[_0xb694('0x1a')](_0xb694('0x40'));return BPromise['resolve']({'id':_0x15504b['result']['id'],'name':_0x15504b['result'][_0xb694('0x3c')],'phone':_0x15504b[_0xb694('0x31')]['phone']});})[_0xb694('0x26')](function(_0x3a1787){var _0x590fce=_0x3a1787[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x41'),_0x590fce,JSON[_0xb694('0x23')](_0x3a1787));});}});}function getConnection(_0x44f017){var _0x47b2ad=_0x44f017[_0xb694('0x21')];var _0x1f93db=_0x44f017[_0xb694('0x42')];return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')]('%s/webservice.php',_0x44f017[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x43'),'username':_0x47b2ad},'json':!![]})[_0xb694('0x24')](function(_0x27f903){if(_0x27f903[_0xb694('0x30')]){return request({'method':_0xb694('0x3e'),'uri':util['format'](_0xb694('0x2c'),_0x44f017[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x44'),'username':_0x47b2ad,'accessKey':md5(_0x27f903['result'][_0xb694('0x45')]+_0x1f93db)},'json':!![]});}})['then'](function(_0x46e2a4){if(_0x46e2a4['success']){return BPromise[_0xb694('0x33')](_0x46e2a4['result']);}else{throw new Error(util['format'](_0xb694('0x46'),_0x44f017['id']));}})[_0xb694('0x26')](function(_0x387fe4){var _0x7bb35f=_0x387fe4[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'getConnection',_0x7bb35f,JSON[_0xb694('0x23')](_0x387fe4));});}function request(_0x1a9d58){logger[_0xb694('0x1a')]('[HTTP]',JSON[_0xb694('0x23')](_0x1a9d58));return rp(_0x1a9d58);}exports['queue']=function(_0x5bcd84,_0x4b6526,_0x43cab0,_0x231862,_0x2c1c07,_0x5e764d){var _0x586421,_0x541365,_0xceed9a,_0x1a5103;_0x5e764d[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x5e764d[_0xb694('0x2d')]);if(_0x2c1c07&&_0x2c1c07[_0xb694('0x47')]){logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x49'));_0x4b6526[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x5e764d[_0xb694('0x4c')],_0x4b6526['uniqueid'],md5(_0x4b6526['uniqueid']));}else{_0x4b6526['recordingURL']='';}return getConnection(_0x5e764d)[_0xb694('0x24')](function(_0x26d9e4){_0x1a5103=_0x26d9e4;return getUser(_0x5e764d,_0x231862[_0xb694('0x4d')],_0x1a5103);})[_0xb694('0x24')](function(_0x503850){_0x586421=_0x503850;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x586421['id']);return getEndUser(_0x5e764d,_0x4b6526[_0xb694('0x4f')],_0x4b6526[_0xb694('0x50')],_0x1a5103);})[_0xb694('0x24')](function(_0x304330){_0x541365=_0x304330;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x541365['id']);return createTicket(_0x5e764d,_0x586421,_0x541365,_0x43cab0,_0x4b6526,_0x43cab0[_0xb694('0x52')],_0x1a5103);})['then'](function(_0x2d0ccb){_0xceed9a=_0x2d0ccb;logger[_0xb694('0x1a')](_0xb694('0x53'));logger['info'](_0xb694('0x54'),_0xceed9a['id']);var _0x41a926=util[_0xb694('0x1f')](_0xb694('0x55'),_0x5e764d[_0xb694('0x2d')],_[_0xb694('0x56')](_0xceed9a['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x57'));emit(util[_0xb694('0x1f')](_0xb694('0x58'),_0x231862[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0x41a926});})[_0xb694('0x26')](function(_0x4c897e){logger['error']('[QUEUE]',JSON[_0xb694('0x23')](_0x4c897e));});};exports[_0xb694('0x5a')]=function(_0x992cd1,_0x3cb33e,_0x3348fa,_0x5e9678,_0x4cece7,_0xb25f5a,_0x13bf08){var _0x2e3c45,_0x25c1c3,_0x15b64e,_0x375e8b;_0xb25f5a['remoteUri']=intUtil['stripTrailingSlash'](_0xb25f5a[_0xb694('0x2d')]);_0xb25f5a['serverUrl']=intUtil[_0xb694('0x5b')](_0xb25f5a['serverUrl']);if(_0x13bf08&&_0x13bf08[_0xb694('0x5c')]&&_0x13bf08[_0xb694('0x5c')]!=='none'){logger['info'](_0xb694('0x5d'),_0xb694('0x49'));_0x3cb33e[_0xb694('0x4a')]=util['format'](_0xb694('0x4b'),_0xb25f5a[_0xb694('0x4c')],_0x3cb33e[_0xb694('0x5e')],md5(_0x3cb33e[_0xb694('0x5e')]));}return getConnection(_0xb25f5a)[_0xb694('0x24')](function(_0x851f02){_0x375e8b=_0x851f02;return getUser(_0xb25f5a,_0x5e9678['email'],_0x375e8b);})[_0xb694('0x24')](function(_0x446c19){_0x2e3c45=_0x446c19;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x2e3c45['id']);return getEndUser(_0xb25f5a,_0x3cb33e[_0xb694('0x5f')],_0x3cb33e[_0xb694('0x60')],_0x375e8b);})[_0xb694('0x24')](function(_0x3e7cb0){_0x25c1c3=_0x3e7cb0;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x25c1c3['id']);return createTicket(_0xb25f5a,_0x2e3c45,_0x25c1c3,_0x3348fa,_0x3cb33e,_0x3348fa['Fields'],_0x375e8b);})[_0xb694('0x24')](function(_0x2bd9d5){_0x15b64e=_0x2bd9d5;logger[_0xb694('0x1a')](_0xb694('0x53'));logger[_0xb694('0x1a')](_0xb694('0x54'),_0x15b64e['id']);var _0xa43597=util[_0xb694('0x1f')](_0xb694('0x55'),_0xb25f5a[_0xb694('0x2d')],_[_0xb694('0x56')](_0x15b64e['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x5d'),_0xb694('0x57'));emit(util['format'](_0xb694('0x58'),_0x5e9678[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0xa43597});})['catch'](function(_0x4506ef){logger[_0xb694('0x25')]('[OUTBOUND]',JSON[_0xb694('0x23')](_0x4506ef));});};exports[_0xb694('0x61')]=function(_0x16b39b,_0x28f612,_0x4c4731,_0xbba879,_0x4a4bcb,_0x55297a){var _0xad5381,_0x56e733,_0x410f6c,_0x5ebe46;_0x55297a[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x55297a[_0xb694('0x2d')]);_0x55297a['serverUrl']=intUtil[_0xb694('0x5b')](_0x55297a[_0xb694('0x4c')]);if(_0x4a4bcb&&_0x4a4bcb['monitor_format']){logger[_0xb694('0x1a')]('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',_0xb694('0x49'));_0x28f612[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x55297a['serverUrl'],_0x28f612[_0xb694('0x5e')],md5(_0x28f612['uniqueid']));}else{_0x28f612[_0xb694('0x4a')]='';}return getConnection(_0x55297a)[_0xb694('0x24')](function(_0x359e98){_0x5ebe46=_0x359e98;return getUser(_0x55297a,'',_0x5ebe46);})[_0xb694('0x24')](function(_0xcf5c8e){_0xad5381=_0xcf5c8e;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0xad5381['id']);return getEndUser(_0x55297a,_0x28f612[_0xb694('0x4f')],_0x28f612[_0xb694('0x50')],_0x5ebe46);})['then'](function(_0x91d253){_0x56e733=_0x91d253;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x56e733['id']);return createTicket(_0x55297a,_0xad5381,_0x56e733,_0x4c4731,_0x28f612,_0x4c4731[_0xb694('0x52')],_0x5ebe46);})[_0xb694('0x24')](function(_0x2dc61f){_0x410f6c=_0x2dc61f;logger['info']('Ticket\x20created!');logger[_0xb694('0x1a')](_0xb694('0x54'),_0x410f6c['id']);})[_0xb694('0x26')](function(_0x1436bf){logger['error']('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',JSON['stringify'](_0x1436bf));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff