// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x53a1=['username','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','length','Agent\x20found!','first_name','last_name','userId','admin','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','trigger:browser:url','unmanaged','lastevent','toUpperCase','calleridname','Fields','md5','util','redis','defaults','localhost','emit','forEach','idField','variable','variableName','toString','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x53a1,0x1b8));var _0x153a=function(_0x1870cd,_0x1fe3ae){_0x1870cd=_0x1870cd-0x0;var _0xb0666=_0x53a1[_0x1870cd];return _0xb0666;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x153a('0x0'));var util=require(_0x153a('0x1'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('vTiger');config[_0x153a('0x2')]=_[_0x153a('0x3')](config['redis'],{'host':_0x153a('0x4'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x235f2d,_0x1c10fe,_0x7f9dff){io['to'](_0x235f2d)[_0x153a('0x5')](_0x1c10fe,_0x7f9dff);}function getCustomFields(_0x2aa3ca,_0xe9ff15){var _0x1c2647={};if(_0x2aa3ca['length']>0x0){_[_0x153a('0x6')](_0x2aa3ca,function(_0x4a43ca){if(_0x4a43ca['type']==='string'&&_0x4a43ca[_0x153a('0x7')]){_0x1c2647[_0x4a43ca[_0x153a('0x7')]]=_0x4a43ca['content']['toString']();}else if(_0x4a43ca['type']===_0x153a('0x8')&&_0x4a43ca['variableName']&&_0x4a43ca[_0x153a('0x7')]&&_0xe9ff15[_0x4a43ca[_0x153a('0x9')]]){_0x1c2647[_0x4a43ca[_0x153a('0x7')]]=_0xe9ff15[_0x4a43ca[_0x153a('0x9')]][_0x153a('0xa')]();}else if(_0x4a43ca['type']==='customVariable'&&_0x4a43ca[_0x153a('0xb')]&&_0x4a43ca['Variable']['name']&&_0x4a43ca[_0x153a('0x7')]&&_0xe9ff15[_0x4a43ca['Variable'][_0x153a('0xc')][_0x153a('0xd')]()]){_0x1c2647[_0x4a43ca[_0x153a('0x7')]]=_0xe9ff15[_0x4a43ca[_0x153a('0xb')][_0x153a('0xc')]['toLowerCase']()][_0x153a('0xa')]();}});}return _0x1c2647;}function createTicket(_0x568c33,_0x2862e0,_0x23a0cb,_0x2811aa,_0x1c9c62,_0x2faa48,_0x3db2df){logger[_0x153a('0xe')](_0x153a('0xf'));var _0x26417=_[_0x153a('0x10')]({'parent_id':'','assigned_user_id':_0x2862e0['id'],'ticketpriorities':'Normal','ticketstatus':_0x153a('0x11'),'ticket_title':intUtil[_0x153a('0x12')](_0x2811aa['Subjects'],_0x1c9c62,'\x20'),'description':intUtil[_0x153a('0x12')](_0x2811aa[_0x153a('0x13')],_0x1c9c62,'\x0a'),'contact_id':_0x23a0cb['id']},getCustomFields(_0x2faa48,_0x1c9c62));var _0x48bb14={'method':_0x153a('0x14'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0x568c33[_0x153a('0x17')]),'form':{'operation':_0x153a('0x18'),'username':_0x568c33[_0x153a('0x19')],'sessionName':_0x3db2df['sessionName'],'elementType':'HelpDesk','element':JSON[_0x153a('0x1a')](_0x26417)},'json':!![]};return request(_0x48bb14)['then'](function(_0x1a1183){if(_0x1a1183['success']){return BPromise[_0x153a('0x1b')]({'id':_0x1a1183['result']['id']});}else{throw new Error(util['format'](_0x153a('0x1c'),JSON['stringify'](_0x1a1183[_0x153a('0x1d')])));}})[_0x153a('0x1e')](function(_0x2f74c4){var _0x180dd6=_0x2f74c4[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x153a('0x20'),_0x180dd6,JSON[_0x153a('0x1a')](_0x2f74c4));});}function getUser(_0x65d89c,_0x190f74,_0x4e50a8){if(intUtil[_0x153a('0x21')](_0x190f74)){logger[_0x153a('0xe')](_0x153a('0x22'),_0x190f74);return request({'method':_0x153a('0x23'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0x65d89c[_0x153a('0x17')]),'qs':{'operation':'query','username':_0x65d89c[_0x153a('0x19')],'sessionName':_0x4e50a8[_0x153a('0x24')],'query':util[_0x153a('0x15')](_0x153a('0x25'),_0x190f74)},'json':!![]})['then'](function(_0x2e5a4e){if(_0x2e5a4e[_0x153a('0x26')]&&_0x2e5a4e[_0x153a('0x27')][_0x153a('0x28')]){logger['info'](_0x153a('0x29'));return BPromise[_0x153a('0x1b')]({'id':_0x2e5a4e[_0x153a('0x27')][0x0]['id'],'email':_0x2e5a4e[_0x153a('0x27')][0x0]['email1'],'name':_0x2e5a4e['result'][0x0][_0x153a('0x2a')]+'\x20'+_0x2e5a4e[_0x153a('0x27')][_0x153a('0x2b')]});}else{logger[_0x153a('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x153a('0x1b')]({'id':_0x4e50a8[_0x153a('0x2c')],'email':_0x65d89c[_0x153a('0x19')],'name':_0x153a('0x2d')});}})[_0x153a('0x1e')](function(_0x5d7d23){var _0xbdf631=_0x5d7d23[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),_0x153a('0x2f'),_0xbdf631,JSON[_0x153a('0x1a')](_0x5d7d23));});}else{logger[_0x153a('0xe')](_0x153a('0x30'));return BPromise[_0x153a('0x1b')]({'id':_0x4e50a8[_0x153a('0x2c')],'email':_0x65d89c[_0x153a('0x19')],'name':'admin'})[_0x153a('0x1e')](function(_0x2bc1c4){var _0x32d766=_0x2bc1c4[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),_0x153a('0x2f'),_0x32d766,JSON[_0x153a('0x1a')](_0x2bc1c4));});}}function getEndUser(_0xe74fd4,_0x56ea17,_0x57e280,_0x5a77bc){logger['info'](_0x153a('0x31'),_0x57e280);return request({'method':_0x153a('0x23'),'uri':util['format'](_0x153a('0x16'),_0xe74fd4['remoteUri']),'qs':{'operation':_0x153a('0x32'),'username':_0xe74fd4['username'],'sessionName':_0x5a77bc[_0x153a('0x24')],'query':util['format'](_0x153a('0x33'),_0x57e280,_0x57e280,_0x57e280,_0x57e280,_0x57e280)},'json':!![]})[_0x153a('0x34')](function(_0x5725b8){if(_0x5725b8['success']&&_0x5725b8[_0x153a('0x27')][_0x153a('0x28')]){logger[_0x153a('0xe')]('Enduser\x20found!');return BPromise[_0x153a('0x1b')]({'id':_0x5725b8['result'][0x0]['id'],'name':_0x5725b8['result'][0x0][_0x153a('0x35')]+'\x20'+_0x5725b8[_0x153a('0x27')][0x0][_0x153a('0x36')],'phone':_0x57e280});}else{logger[_0x153a('0xe')](_0x153a('0x37'));return request({'method':_0x153a('0x14'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0xe74fd4['remoteUri']),'form':{'operation':_0x153a('0x18'),'sessionName':_0x5a77bc[_0x153a('0x24')],'elementType':_0x153a('0x38'),'element':JSON[_0x153a('0x1a')]({'lastname':_0x56ea17,'phone':_0x57e280,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x16594e){logger[_0x153a('0xe')](_0x153a('0x39'));return BPromise[_0x153a('0x1b')]({'id':_0x16594e['result']['id'],'name':_0x16594e[_0x153a('0x27')][_0x153a('0x36')],'phone':_0x16594e['result'][_0x153a('0x3a')]});})[_0x153a('0x1e')](function(_0x8cd5a6){var _0x310d29=_0x8cd5a6[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),_0x153a('0x3b'),_0x310d29,JSON[_0x153a('0x1a')](_0x8cd5a6));});}});}function getConnection(_0x4191f0){var _0x22595b=_0x4191f0['username'];var _0x3b750b=_0x4191f0['accessKey'];return request({'method':'GET','uri':util['format'](_0x153a('0x16'),_0x4191f0[_0x153a('0x17')]),'qs':{'operation':_0x153a('0x3c'),'username':_0x22595b},'json':!![]})[_0x153a('0x34')](function(_0x4c4347){if(_0x4c4347[_0x153a('0x26')]){return request({'method':_0x153a('0x14'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0x4191f0[_0x153a('0x17')]),'form':{'operation':'login','username':_0x22595b,'accessKey':md5(_0x4c4347['result'][_0x153a('0x3d')]+_0x3b750b)},'json':!![]});}})[_0x153a('0x34')](function(_0x577a4e){if(_0x577a4e[_0x153a('0x26')]){return BPromise[_0x153a('0x1b')](_0x577a4e[_0x153a('0x27')]);}else{throw new Error(util['format'](_0x153a('0x3e'),_0x4191f0['id']));}})[_0x153a('0x1e')](function(_0x177777){var _0x316e85=_0x177777[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),'getConnection',_0x316e85,JSON[_0x153a('0x1a')](_0x177777));});}function request(_0x3a2882){logger[_0x153a('0xe')](_0x153a('0x3f'),JSON[_0x153a('0x1a')](_0x3a2882));return rp(_0x3a2882);}exports[_0x153a('0x40')]=function(_0x3b3b90,_0x11ee57,_0x41d606,_0x127d26,_0x4b0827,_0x5dfcf5){var _0x37e7bc,_0x14aae7,_0x5a7c89,_0x520ac5;_0x5dfcf5[_0x153a('0x17')]=intUtil[_0x153a('0x41')](_0x5dfcf5[_0x153a('0x17')]);if(_0x4b0827&&_0x4b0827[_0x153a('0x42')]){logger['info'](_0x153a('0x43'),_0x153a('0x44'));_0x11ee57[_0x153a('0x45')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5dfcf5[_0x153a('0x46')],_0x11ee57[_0x153a('0x47')],md5(_0x11ee57[_0x153a('0x47')]));}else{_0x11ee57[_0x153a('0x45')]='';}return getConnection(_0x5dfcf5)[_0x153a('0x34')](function(_0x3b0d6b){_0x520ac5=_0x3b0d6b;return getUser(_0x5dfcf5,_0x127d26[_0x153a('0x48')],_0x520ac5);})[_0x153a('0x34')](function(_0x3a5f8c){_0x37e7bc=_0x3a5f8c;logger[_0x153a('0xe')](_0x153a('0x49'),_0x37e7bc['id']);return getEndUser(_0x5dfcf5,_0x11ee57['calleridname'],_0x11ee57[_0x153a('0x4a')],_0x520ac5);})['then'](function(_0x128ed3){_0x14aae7=_0x128ed3;logger[_0x153a('0xe')](_0x153a('0x4b'),_0x14aae7['id']);return createTicket(_0x5dfcf5,_0x37e7bc,_0x14aae7,_0x41d606,_0x11ee57,_0x41d606['Fields'],_0x520ac5);})[_0x153a('0x34')](function(_0x2e0cf4){_0x5a7c89=_0x2e0cf4;logger['info'](_0x153a('0x4c'));logger[_0x153a('0xe')](_0x153a('0x4d'),_0x5a7c89['id']);var _0x25b9f6=util[_0x153a('0x15')](_0x153a('0x4e'),_0x5dfcf5[_0x153a('0x17')],_[_0x153a('0x4f')](_0x5a7c89['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x153a('0x50'));emit(util['format']('user:%s',_0x127d26[_0x153a('0xc')]),'trigger:browser:url',{'uri':_0x25b9f6});})['catch'](function(_0x92347){logger[_0x153a('0x1d')](_0x153a('0x43'),JSON[_0x153a('0x1a')](_0x92347));});};exports['outbound']=function(_0x45f151,_0x44fc6e,_0x3970bd,_0x1d58c8,_0x5a1134,_0x2e1564,_0x1b6c6b){var _0x2ba9dd,_0x1ab34a,_0x76a6cb,_0x49756e;_0x2e1564[_0x153a('0x17')]=intUtil[_0x153a('0x41')](_0x2e1564[_0x153a('0x17')]);_0x2e1564[_0x153a('0x46')]=intUtil['stripTrailingSlash'](_0x2e1564[_0x153a('0x46')]);if(_0x1b6c6b&&_0x1b6c6b[_0x153a('0x51')]&&_0x1b6c6b[_0x153a('0x51')]!==_0x153a('0x52')){logger[_0x153a('0xe')](_0x153a('0x53'),_0x153a('0x44'));_0x44fc6e[_0x153a('0x45')]=util[_0x153a('0x15')](_0x153a('0x54'),_0x2e1564[_0x153a('0x46')],_0x44fc6e[_0x153a('0x47')],md5(_0x44fc6e['uniqueid']));}return getConnection(_0x2e1564)[_0x153a('0x34')](function(_0x4c0e61){_0x49756e=_0x4c0e61;return getUser(_0x2e1564,_0x1d58c8[_0x153a('0x48')],_0x49756e);})['then'](function(_0x14864a){_0x2ba9dd=_0x14864a;logger[_0x153a('0xe')]('The\x20User\x20ID\x20is:',_0x2ba9dd['id']);return getEndUser(_0x2e1564,_0x44fc6e[_0x153a('0x55')],_0x44fc6e[_0x153a('0x56')],_0x49756e);})[_0x153a('0x34')](function(_0x3fc233){_0x1ab34a=_0x3fc233;logger['info'](_0x153a('0x4b'),_0x1ab34a['id']);return createTicket(_0x2e1564,_0x2ba9dd,_0x1ab34a,_0x3970bd,_0x44fc6e,_0x3970bd['Fields'],_0x49756e);})[_0x153a('0x34')](function(_0x22ef6a){_0x76a6cb=_0x22ef6a;logger[_0x153a('0xe')](_0x153a('0x4c'));logger[_0x153a('0xe')](_0x153a('0x4d'),_0x76a6cb['id']);var _0x28359e=util[_0x153a('0x15')](_0x153a('0x4e'),_0x2e1564[_0x153a('0x17')],_[_0x153a('0x4f')](_0x76a6cb['id'],'x')[0x1]);logger[_0x153a('0xe')]('[OUTBOUND]',_0x153a('0x50'));emit(util[_0x153a('0x15')]('user:%s',_0x1d58c8[_0x153a('0xc')]),_0x153a('0x57'),{'uri':_0x28359e});})[_0x153a('0x1e')](function(_0x3747ee){logger['error'](_0x153a('0x53'),JSON[_0x153a('0x1a')](_0x3747ee));});};exports[_0x153a('0x58')]=function(_0x37ef9f,_0x386df3,_0x4503ca,_0x32bf8e,_0x295901,_0x2672a9){var _0x278be4,_0x317342,_0x1609a0,_0x433380;_0x2672a9[_0x153a('0x17')]=intUtil[_0x153a('0x41')](_0x2672a9['remoteUri']);_0x2672a9[_0x153a('0x46')]=intUtil['stripTrailingSlash'](_0x2672a9[_0x153a('0x46')]);if(_0x295901&&_0x295901[_0x153a('0x42')]){logger[_0x153a('0xe')]('['+_0x386df3[_0x153a('0x59')][_0x153a('0x5a')]()+']','Recording\x20is\x20enabled!');_0x386df3[_0x153a('0x45')]=util[_0x153a('0x15')](_0x153a('0x54'),_0x2672a9[_0x153a('0x46')],_0x386df3[_0x153a('0x47')],md5(_0x386df3[_0x153a('0x47')]));}else{_0x386df3[_0x153a('0x45')]='';}return getConnection(_0x2672a9)[_0x153a('0x34')](function(_0x3f823e){_0x433380=_0x3f823e;return getUser(_0x2672a9,'',_0x433380);})[_0x153a('0x34')](function(_0x3d4754){_0x278be4=_0x3d4754;logger[_0x153a('0xe')](_0x153a('0x49'),_0x278be4['id']);return getEndUser(_0x2672a9,_0x386df3[_0x153a('0x5b')],_0x386df3[_0x153a('0x4a')],_0x433380);})[_0x153a('0x34')](function(_0x2cd451){_0x317342=_0x2cd451;logger[_0x153a('0xe')](_0x153a('0x4b'),_0x317342['id']);return createTicket(_0x2672a9,_0x278be4,_0x317342,_0x4503ca,_0x386df3,_0x4503ca[_0x153a('0x5c')],_0x433380);})['then'](function(_0x20d517){_0x1609a0=_0x20d517;logger[_0x153a('0xe')]('Ticket\x20created!');logger[_0x153a('0xe')](_0x153a('0x4d'),_0x1609a0['id']);})['catch'](function(_0x510699){logger[_0x153a('0x1d')]('['+_0x386df3[_0x153a('0x59')]['toUpperCase']()+']',JSON['stringify'](_0x510699));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff