// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1f53=['bluebird','md5','util','ioredis','../../../../config/environment','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','variableName','toString','customVariable','Variable','name','toLowerCase','merge','Open','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','username','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','info','Getting\x20agent\x20with\x20email','GET','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','phone','accessKey','getchallenge','login','getConnection','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','calleridnum','lodash'];(function(_0x9abebc,_0x32e0ca){var _0x2d644b=function(_0x5e2aed){while(--_0x5e2aed){_0x9abebc['push'](_0x9abebc['shift']());}};_0x2d644b(++_0x32e0ca);}(_0x1f53,0xbd));var _0x31f5=function(_0x9c2c88,_0x313e41){_0x9c2c88=_0x9c2c88-0x0;var _0xad0ee9=_0x1f53[_0x9c2c88];return _0xad0ee9;};'use strict';var _=require(_0x31f5('0x0'));var rp=require('request-promise');var BPromise=require(_0x31f5('0x1'));var md5=require(_0x31f5('0x2'));var util=require(_0x31f5('0x3'));var Redis=require(_0x31f5('0x4'));var intUtil=require('./util');var config=require(_0x31f5('0x5'));var logger=require('../../../../config/logger')(_0x31f5('0x6'));config[_0x31f5('0x7')]=_['defaults'](config['redis'],{'host':_0x31f5('0x8'),'port':0x18eb});var io=require(_0x31f5('0x9'))(new Redis(config['redis']));function emit(_0x83ec08,_0x4f037b,_0x1aadc2){io['to'](_0x83ec08)[_0x31f5('0xa')](_0x4f037b,_0x1aadc2);}function getCustomFields(_0x41ada4,_0x54bdb8){var _0x11fd2f={};if(_0x41ada4[_0x31f5('0xb')]>0x0){_['forEach'](_0x41ada4,function(_0x80482e){if(_0x80482e[_0x31f5('0xc')]===_0x31f5('0xd')&&_0x80482e[_0x31f5('0xe')]){_0x11fd2f[_0x80482e['idField']]=_0x80482e[_0x31f5('0xf')]['toString']();}else if(_0x80482e[_0x31f5('0xc')]==='variable'&&_0x80482e[_0x31f5('0x10')]&&_0x80482e['idField']&&_0x54bdb8[_0x80482e['variableName']]){_0x11fd2f[_0x80482e[_0x31f5('0xe')]]=_0x54bdb8[_0x80482e[_0x31f5('0x10')]][_0x31f5('0x11')]();}else if(_0x80482e[_0x31f5('0xc')]===_0x31f5('0x12')&&_0x80482e[_0x31f5('0x13')]&&_0x80482e[_0x31f5('0x13')][_0x31f5('0x14')]&&_0x80482e[_0x31f5('0xe')]&&_0x54bdb8[_0x80482e[_0x31f5('0x13')][_0x31f5('0x14')][_0x31f5('0x15')]()]){_0x11fd2f[_0x80482e[_0x31f5('0xe')]]=_0x54bdb8[_0x80482e[_0x31f5('0x13')][_0x31f5('0x14')][_0x31f5('0x15')]()][_0x31f5('0x11')]();}});}return _0x11fd2f;}function createTicket(_0x5b6679,_0x4ecdce,_0x58a16c,_0x223ac1,_0x17a9e7,_0x220873,_0x26578c){logger['info']('Creating\x20new\x20ticket...');var _0xd9a8a7=_[_0x31f5('0x16')]({'parent_id':'','assigned_user_id':_0x4ecdce['id'],'ticketpriorities':'Normal','ticketstatus':_0x31f5('0x17'),'ticket_title':intUtil['getString'](_0x223ac1[_0x31f5('0x18')],_0x17a9e7,'\x20'),'description':intUtil['getString'](_0x223ac1[_0x31f5('0x19')],_0x17a9e7,'\x0a'),'contact_id':_0x58a16c['id']},getCustomFields(_0x220873,_0x17a9e7));var _0x5bb2ed={'method':'POST','uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x5b6679[_0x31f5('0x1c')]),'form':{'operation':_0x31f5('0x1d'),'username':_0x5b6679[_0x31f5('0x1e')],'sessionName':_0x26578c['sessionName'],'elementType':'HelpDesk','element':JSON['stringify'](_0xd9a8a7)},'json':!![]};return request(_0x5bb2ed)[_0x31f5('0x1f')](function(_0x3dc987){if(_0x3dc987['success']){return BPromise[_0x31f5('0x20')]({'id':_0x3dc987[_0x31f5('0x21')]['id']});}else{throw new Error(util['format'](_0x31f5('0x22'),JSON[_0x31f5('0x23')](_0x3dc987[_0x31f5('0x24')])));}})[_0x31f5('0x25')](function(_0x9f5ba4){var _0x41da9e=_0x9f5ba4[_0x31f5('0x26')]||0x1f4;logger['error'](_0x31f5('0x27'),'createTicket',_0x41da9e,JSON['stringify'](_0x9f5ba4));});}function getUser(_0x3e4bf3,_0x4c120f,_0x4a3a76){if(intUtil[_0x31f5('0x28')](_0x4c120f)){logger[_0x31f5('0x29')](_0x31f5('0x2a'),_0x4c120f);return request({'method':_0x31f5('0x2b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x3e4bf3[_0x31f5('0x1c')]),'qs':{'operation':'query','username':_0x3e4bf3['username'],'sessionName':_0x4a3a76[_0x31f5('0x2c')],'query':util['format'](_0x31f5('0x2d'),_0x4c120f)},'json':!![]})[_0x31f5('0x1f')](function(_0x559cdf){if(_0x559cdf[_0x31f5('0x2e')]&&_0x559cdf[_0x31f5('0x21')]['length']){logger[_0x31f5('0x29')](_0x31f5('0x2f'));return BPromise[_0x31f5('0x20')]({'id':_0x559cdf[_0x31f5('0x21')][0x0]['id'],'email':_0x559cdf[_0x31f5('0x21')][0x0]['email1'],'name':_0x559cdf['result'][0x0]['first_name']+'\x20'+_0x559cdf['result']['last_name']});}else{logger[_0x31f5('0x29')](_0x31f5('0x30'));return BPromise[_0x31f5('0x20')]({'id':_0x4a3a76[_0x31f5('0x31')],'email':_0x3e4bf3[_0x31f5('0x1e')],'name':_0x31f5('0x32')});}})['catch'](function(_0x228c93){var _0x298d59=_0x228c93['statusCode']||0x1f4;logger[_0x31f5('0x24')](_0x31f5('0x27'),_0x31f5('0x33'),_0x298d59,JSON[_0x31f5('0x23')](_0x228c93));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x31f5('0x20')]({'id':_0x4a3a76[_0x31f5('0x31')],'email':_0x3e4bf3[_0x31f5('0x1e')],'name':_0x31f5('0x32')})[_0x31f5('0x25')](function(_0x18d480){var _0x14cc3c=_0x18d480[_0x31f5('0x26')]||0x1f4;logger['error'](_0x31f5('0x27'),'getUser',_0x14cc3c,JSON['stringify'](_0x18d480));});}}function getEndUser(_0xa56075,_0x2a59e3,_0x4a933b,_0x1814a6){logger[_0x31f5('0x29')](_0x31f5('0x34'),_0x4a933b);return request({'method':'GET','uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0xa56075['remoteUri']),'qs':{'operation':_0x31f5('0x35'),'username':_0xa56075[_0x31f5('0x1e')],'sessionName':_0x1814a6[_0x31f5('0x2c')],'query':util[_0x31f5('0x1a')](_0x31f5('0x36'),_0x4a933b,_0x4a933b,_0x4a933b,_0x4a933b,_0x4a933b)},'json':!![]})[_0x31f5('0x1f')](function(_0x4ffdd0){if(_0x4ffdd0['success']&&_0x4ffdd0['result'][_0x31f5('0xb')]){logger[_0x31f5('0x29')](_0x31f5('0x37'));return BPromise[_0x31f5('0x20')]({'id':_0x4ffdd0[_0x31f5('0x21')][0x0]['id'],'name':_0x4ffdd0[_0x31f5('0x21')][0x0][_0x31f5('0x38')]+'\x20'+_0x4ffdd0['result'][0x0][_0x31f5('0x39')],'phone':_0x4a933b});}else{logger[_0x31f5('0x29')](_0x31f5('0x3a'));return request({'method':_0x31f5('0x3b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0xa56075[_0x31f5('0x1c')]),'form':{'operation':_0x31f5('0x1d'),'sessionName':_0x1814a6[_0x31f5('0x2c')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x2a59e3,'phone':_0x4a933b,'assigned_user_id':'\x20'})},'json':!![]})[_0x31f5('0x1f')](function(_0x1c178f){logger[_0x31f5('0x29')](_0x31f5('0x3c'));return BPromise[_0x31f5('0x20')]({'id':_0x1c178f[_0x31f5('0x21')]['id'],'name':_0x1c178f[_0x31f5('0x21')][_0x31f5('0x39')],'phone':_0x1c178f[_0x31f5('0x21')][_0x31f5('0x3d')]});})['catch'](function(_0x32e4a9){var _0x18e801=_0x32e4a9[_0x31f5('0x26')]||0x1f4;logger[_0x31f5('0x24')](_0x31f5('0x27'),'getEndUser',_0x18e801,JSON[_0x31f5('0x23')](_0x32e4a9));});}});}function getConnection(_0x3b43b7){var _0x5114a9=_0x3b43b7['username'];var _0x3da9f3=_0x3b43b7[_0x31f5('0x3e')];return request({'method':_0x31f5('0x2b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x3b43b7['remoteUri']),'qs':{'operation':_0x31f5('0x3f'),'username':_0x5114a9},'json':!![]})[_0x31f5('0x1f')](function(_0x100083){if(_0x100083['success']){return request({'method':_0x31f5('0x3b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x3b43b7['remoteUri']),'form':{'operation':_0x31f5('0x40'),'username':_0x5114a9,'accessKey':md5(_0x100083[_0x31f5('0x21')]['token']+_0x3da9f3)},'json':!![]});}})[_0x31f5('0x1f')](function(_0x144fd5){if(_0x144fd5['success']){return BPromise[_0x31f5('0x20')](_0x144fd5[_0x31f5('0x21')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x3b43b7['id']));}})[_0x31f5('0x25')](function(_0x1f25da){var _0x485dd2=_0x1f25da['statusCode']||0x1f4;logger['error'](_0x31f5('0x27'),_0x31f5('0x41'),_0x485dd2,JSON[_0x31f5('0x23')](_0x1f25da));});}function request(_0x3038ad){logger[_0x31f5('0x29')]('[HTTP]',JSON[_0x31f5('0x23')](_0x3038ad));return rp(_0x3038ad);}exports[_0x31f5('0x42')]=function(_0x7da3af,_0x24711b,_0x2e3717,_0x5a99e0,_0x3219e8,_0x45325a){var _0x4b1374,_0x39b8fc,_0x5267ee,_0x1213c6;_0x45325a[_0x31f5('0x1c')]=intUtil[_0x31f5('0x43')](_0x45325a['remoteUri']);if(_0x3219e8&&_0x3219e8['monitor_format']){logger[_0x31f5('0x29')](_0x31f5('0x44'),_0x31f5('0x45'));_0x24711b[_0x31f5('0x46')]=util[_0x31f5('0x1a')](_0x31f5('0x47'),_0x45325a[_0x31f5('0x48')],_0x24711b[_0x31f5('0x49')],md5(_0x24711b[_0x31f5('0x49')]));}else{_0x24711b[_0x31f5('0x46')]='';}return getConnection(_0x45325a)[_0x31f5('0x1f')](function(_0x3835ce){_0x1213c6=_0x3835ce;return getUser(_0x45325a,_0x5a99e0[_0x31f5('0x4a')],_0x1213c6);})[_0x31f5('0x1f')](function(_0x2f66c9){_0x4b1374=_0x2f66c9;logger[_0x31f5('0x29')]('The\x20User\x20ID\x20is:',_0x4b1374['id']);return getEndUser(_0x45325a,_0x24711b[_0x31f5('0x4b')],_0x24711b['calleridnum'],_0x1213c6);})[_0x31f5('0x1f')](function(_0x231ff0){_0x39b8fc=_0x231ff0;logger[_0x31f5('0x29')]('The\x20Enduser\x20ID\x20is:',_0x39b8fc['id']);return createTicket(_0x45325a,_0x4b1374,_0x39b8fc,_0x2e3717,_0x24711b,_0x2e3717[_0x31f5('0x4c')],_0x1213c6);})[_0x31f5('0x1f')](function(_0x3cf63e){_0x5267ee=_0x3cf63e;logger[_0x31f5('0x29')]('Ticket\x20created!');logger[_0x31f5('0x29')](_0x31f5('0x4d'),_0x5267ee['id']);var _0x218397=util[_0x31f5('0x1a')](_0x31f5('0x4e'),_0x45325a['remoteUri'],_[_0x31f5('0x4f')](_0x5267ee['id'],'x')[0x1]);logger[_0x31f5('0x29')]('[QUEUE]',_0x31f5('0x50'));emit(util[_0x31f5('0x1a')](_0x31f5('0x51'),_0x5a99e0[_0x31f5('0x14')]),'trigger:browser:url',{'uri':_0x218397});})[_0x31f5('0x25')](function(_0x18d0d5){logger[_0x31f5('0x24')](_0x31f5('0x44'),JSON['stringify'](_0x18d0d5));});};exports['outbound']=function(_0x1412d3,_0x149626,_0x244dbb,_0x4c2553,_0x3e4eaa,_0x16baf9,_0x1a63fe){var _0x297abe,_0x10fa89,_0x202ceb,_0x2517b5;_0x16baf9[_0x31f5('0x1c')]=intUtil[_0x31f5('0x43')](_0x16baf9['remoteUri']);_0x16baf9['serverUrl']=intUtil[_0x31f5('0x43')](_0x16baf9[_0x31f5('0x48')]);if(_0x1a63fe&&_0x1a63fe[_0x31f5('0x52')]&&_0x1a63fe[_0x31f5('0x52')]!==_0x31f5('0x53')){logger['info'](_0x31f5('0x54'),_0x31f5('0x45'));_0x149626[_0x31f5('0x46')]=util[_0x31f5('0x1a')](_0x31f5('0x47'),_0x16baf9[_0x31f5('0x48')],_0x149626[_0x31f5('0x49')],md5(_0x149626[_0x31f5('0x49')]));}return getConnection(_0x16baf9)[_0x31f5('0x1f')](function(_0x5e400e){_0x2517b5=_0x5e400e;return getUser(_0x16baf9,_0x4c2553['email'],_0x2517b5);})[_0x31f5('0x1f')](function(_0x2c1bf9){_0x297abe=_0x2c1bf9;logger['info']('The\x20User\x20ID\x20is:',_0x297abe['id']);return getEndUser(_0x16baf9,_0x149626['destcalleridname'],_0x149626[_0x31f5('0x55')],_0x2517b5);})[_0x31f5('0x1f')](function(_0x1116c1){_0x10fa89=_0x1116c1;logger[_0x31f5('0x29')](_0x31f5('0x56'),_0x10fa89['id']);return createTicket(_0x16baf9,_0x297abe,_0x10fa89,_0x244dbb,_0x149626,_0x244dbb[_0x31f5('0x4c')],_0x2517b5);})[_0x31f5('0x1f')](function(_0x33cc74){_0x202ceb=_0x33cc74;logger['info'](_0x31f5('0x57'));logger[_0x31f5('0x29')](_0x31f5('0x4d'),_0x202ceb['id']);var _0xf4f06d=util['format'](_0x31f5('0x4e'),_0x16baf9[_0x31f5('0x1c')],_['split'](_0x202ceb['id'],'x')[0x1]);logger[_0x31f5('0x29')](_0x31f5('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x31f5('0x1a')](_0x31f5('0x51'),_0x4c2553[_0x31f5('0x14')]),_0x31f5('0x58'),{'uri':_0xf4f06d});})[_0x31f5('0x25')](function(_0x2d6b70){logger[_0x31f5('0x24')](_0x31f5('0x54'),JSON[_0x31f5('0x23')](_0x2d6b70));});};exports[_0x31f5('0x59')]=function(_0x429635,_0x56b8d0,_0x29e985,_0x126cef,_0x1cd86d,_0x164c3a){var _0x164a12,_0x709dce,_0x5e525d,_0x53c45d;_0x164c3a[_0x31f5('0x1c')]=intUtil[_0x31f5('0x43')](_0x164c3a[_0x31f5('0x1c')]);_0x164c3a[_0x31f5('0x48')]=intUtil[_0x31f5('0x43')](_0x164c3a[_0x31f5('0x48')]);if(_0x1cd86d&&_0x1cd86d[_0x31f5('0x5a')]){logger[_0x31f5('0x29')]('['+_0x56b8d0[_0x31f5('0x5b')][_0x31f5('0x5c')]()+']',_0x31f5('0x45'));_0x56b8d0['recordingURL']=util['format'](_0x31f5('0x47'),_0x164c3a['serverUrl'],_0x56b8d0[_0x31f5('0x49')],md5(_0x56b8d0[_0x31f5('0x49')]));}else{_0x56b8d0[_0x31f5('0x46')]='';}return getConnection(_0x164c3a)[_0x31f5('0x1f')](function(_0x7b6185){_0x53c45d=_0x7b6185;return getUser(_0x164c3a,'',_0x53c45d);})[_0x31f5('0x1f')](function(_0x4b8459){_0x164a12=_0x4b8459;logger['info'](_0x31f5('0x5d'),_0x164a12['id']);return getEndUser(_0x164c3a,_0x56b8d0[_0x31f5('0x4b')],_0x56b8d0[_0x31f5('0x5e')],_0x53c45d);})['then'](function(_0x43d432){_0x709dce=_0x43d432;logger[_0x31f5('0x29')]('The\x20Enduser\x20ID\x20is:',_0x709dce['id']);return createTicket(_0x164c3a,_0x164a12,_0x709dce,_0x29e985,_0x56b8d0,_0x29e985[_0x31f5('0x4c')],_0x53c45d);})[_0x31f5('0x1f')](function(_0x5de601){_0x5e525d=_0x5de601;logger['info']('Ticket\x20created!');logger[_0x31f5('0x29')](_0x31f5('0x4d'),_0x5e525d['id']);})[_0x31f5('0x25')](function(_0x176708){logger[_0x31f5('0x24')]('['+_0x56b8d0[_0x31f5('0x5b')]['toUpperCase']()+']',JSON[_0x31f5('0x23')](_0x176708));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff