// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x39db=['toUpperCase','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Open','getString','Descriptions','POST','%s/webservice.php','create','username','sessionName','HelpDesk','then','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','createTicket','info','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','lastevent'];(function(_0x58e989,_0x2b6e4a){var _0x2bf9bd=function(_0x583536){while(--_0x583536){_0x58e989['push'](_0x58e989['shift']());}};_0x2bf9bd(++_0x2b6e4a);}(_0x39db,0xcd));var _0xb39d=function(_0x5e4a4c,_0x1b8d7e){_0x5e4a4c=_0x5e4a4c-0x0;var _0x1afefb=_0x39db[_0x5e4a4c];return _0x1afefb;};'use strict';var _=require(_0xb39d('0x0'));var rp=require(_0xb39d('0x1'));var BPromise=require(_0xb39d('0x2'));var md5=require(_0xb39d('0x3'));var util=require(_0xb39d('0x4'));var Redis=require('ioredis');var intUtil=require(_0xb39d('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb39d('0x6'))(_0xb39d('0x7'));config[_0xb39d('0x8')]=_[_0xb39d('0x9')](config[_0xb39d('0x8')],{'host':_0xb39d('0xa'),'port':0x18eb});var io=require(_0xb39d('0xb'))(new Redis(config[_0xb39d('0x8')]));function emit(_0x35f799,_0x1c84ed,_0x4aebe8){io['to'](_0x35f799)[_0xb39d('0xc')](_0x1c84ed,_0x4aebe8);}function getCustomFields(_0x327adb,_0x37e497){var _0x2c8a2c={};if(_0x327adb[_0xb39d('0xd')]>0x0){_[_0xb39d('0xe')](_0x327adb,function(_0x3ab438){if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x10')&&_0x3ab438[_0xb39d('0x11')]){_0x2c8a2c[_0x3ab438[_0xb39d('0x11')]]=_0x3ab438[_0xb39d('0x12')][_0xb39d('0x13')]();}else if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x14')&&_0x3ab438['variableName']&&_0x3ab438[_0xb39d('0x11')]&&_0x37e497[_0x3ab438['variableName']]){_0x2c8a2c[_0x3ab438['idField']]=_0x37e497[_0x3ab438[_0xb39d('0x15')]]['toString']();}else if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x16')&&_0x3ab438['Variable']&&_0x3ab438[_0xb39d('0x17')][_0xb39d('0x18')]&&_0x3ab438[_0xb39d('0x11')]&&_0x37e497[_0x3ab438['Variable']['name'][_0xb39d('0x19')]()]){_0x2c8a2c[_0x3ab438['idField']]=_0x37e497[_0x3ab438[_0xb39d('0x17')][_0xb39d('0x18')][_0xb39d('0x19')]()][_0xb39d('0x13')]();}});}return _0x2c8a2c;}function createTicket(_0x54c209,_0x52ddd8,_0x37b9cc,_0x274839,_0x5f18f9,_0x7eb52c,_0x49fad4){logger['info'](_0xb39d('0x1a'));var _0x12d080=_[_0xb39d('0x1b')]({'parent_id':'','assigned_user_id':_0x52ddd8['id'],'ticketpriorities':'Normal','ticketstatus':_0xb39d('0x1c'),'ticket_title':intUtil[_0xb39d('0x1d')](_0x274839['Subjects'],_0x5f18f9,'\x20'),'description':intUtil[_0xb39d('0x1d')](_0x274839[_0xb39d('0x1e')],_0x5f18f9,'\x0a'),'contact_id':_0x37b9cc['id']},getCustomFields(_0x7eb52c,_0x5f18f9));var _0x366dde={'method':_0xb39d('0x1f'),'uri':util['format'](_0xb39d('0x20'),_0x54c209['remoteUri']),'form':{'operation':_0xb39d('0x21'),'username':_0x54c209[_0xb39d('0x22')],'sessionName':_0x49fad4[_0xb39d('0x23')],'elementType':_0xb39d('0x24'),'element':JSON['stringify'](_0x12d080)},'json':!![]};return request(_0x366dde)[_0xb39d('0x25')](function(_0x18871b){if(_0x18871b['success']){return BPromise['resolve']({'id':_0x18871b[_0xb39d('0x26')]['id']});}else{throw new Error(util[_0xb39d('0x27')](_0xb39d('0x28'),JSON[_0xb39d('0x29')](_0x18871b[_0xb39d('0x2a')])));}})[_0xb39d('0x2b')](function(_0x30139c){var _0x91d0f=_0x30139c['statusCode']||0x1f4;logger[_0xb39d('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb39d('0x2c'),_0x91d0f,JSON[_0xb39d('0x29')](_0x30139c));});}function getUser(_0x26cc04,_0x3e8c86,_0x1c7528){if(intUtil['validateEmail'](_0x3e8c86)){logger[_0xb39d('0x2d')](_0xb39d('0x2e'),_0x3e8c86);return request({'method':_0xb39d('0x2f'),'uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x26cc04['remoteUri']),'qs':{'operation':_0xb39d('0x30'),'username':_0x26cc04[_0xb39d('0x22')],'sessionName':_0x1c7528['sessionName'],'query':util[_0xb39d('0x27')](_0xb39d('0x31'),_0x3e8c86)},'json':!![]})[_0xb39d('0x25')](function(_0x37f974){if(_0x37f974[_0xb39d('0x32')]&&_0x37f974[_0xb39d('0x26')][_0xb39d('0xd')]){logger[_0xb39d('0x2d')]('Agent\x20found!');return BPromise[_0xb39d('0x33')]({'id':_0x37f974['result'][0x0]['id'],'email':_0x37f974[_0xb39d('0x26')][0x0][_0xb39d('0x34')],'name':_0x37f974[_0xb39d('0x26')][0x0][_0xb39d('0x35')]+'\x20'+_0x37f974[_0xb39d('0x26')][_0xb39d('0x36')]});}else{logger['info'](_0xb39d('0x37'));return BPromise[_0xb39d('0x33')]({'id':_0x1c7528[_0xb39d('0x38')],'email':_0x26cc04[_0xb39d('0x22')],'name':'admin'});}})[_0xb39d('0x2b')](function(_0x4c6406){var _0x53cc82=_0x4c6406['statusCode']||0x1f4;logger[_0xb39d('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb39d('0x39'),_0x53cc82,JSON[_0xb39d('0x29')](_0x4c6406));});}else{logger[_0xb39d('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb39d('0x33')]({'id':_0x1c7528[_0xb39d('0x38')],'email':_0x26cc04[_0xb39d('0x22')],'name':'admin'})['catch'](function(_0x5355a5){var _0x2300b0=_0x5355a5[_0xb39d('0x3a')]||0x1f4;logger[_0xb39d('0x2a')](_0xb39d('0x3b'),_0xb39d('0x39'),_0x2300b0,JSON[_0xb39d('0x29')](_0x5355a5));});}}function getEndUser(_0x27a2ad,_0x5c5c28,_0x4deff6,_0x1fa86a){logger['info']('Searching\x20end\x20user\x20with\x20phone',_0x4deff6);return request({'method':'GET','uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x27a2ad[_0xb39d('0x3c')]),'qs':{'operation':_0xb39d('0x30'),'username':_0x27a2ad[_0xb39d('0x22')],'sessionName':_0x1fa86a[_0xb39d('0x23')],'query':util[_0xb39d('0x27')](_0xb39d('0x3d'),_0x4deff6,_0x4deff6,_0x4deff6,_0x4deff6,_0x4deff6)},'json':!![]})[_0xb39d('0x25')](function(_0x5c5347){if(_0x5c5347['success']&&_0x5c5347[_0xb39d('0x26')][_0xb39d('0xd')]){logger[_0xb39d('0x2d')](_0xb39d('0x3e'));return BPromise[_0xb39d('0x33')]({'id':_0x5c5347[_0xb39d('0x26')][0x0]['id'],'name':_0x5c5347['result'][0x0][_0xb39d('0x3f')]+'\x20'+_0x5c5347[_0xb39d('0x26')][0x0][_0xb39d('0x40')],'phone':_0x4deff6});}else{logger[_0xb39d('0x2d')](_0xb39d('0x41'));return request({'method':'POST','uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x27a2ad['remoteUri']),'form':{'operation':_0xb39d('0x21'),'sessionName':_0x1fa86a[_0xb39d('0x23')],'elementType':_0xb39d('0x42'),'element':JSON[_0xb39d('0x29')]({'lastname':_0x5c5c28,'phone':_0x4deff6,'assigned_user_id':'\x20'})},'json':!![]})[_0xb39d('0x25')](function(_0x316b4c){logger[_0xb39d('0x2d')](_0xb39d('0x43'));return BPromise['resolve']({'id':_0x316b4c[_0xb39d('0x26')]['id'],'name':_0x316b4c['result'][_0xb39d('0x40')],'phone':_0x316b4c[_0xb39d('0x26')][_0xb39d('0x44')]});})[_0xb39d('0x2b')](function(_0x110ec){var _0x520bb6=_0x110ec[_0xb39d('0x3a')]||0x1f4;logger['error'](_0xb39d('0x3b'),_0xb39d('0x45'),_0x520bb6,JSON[_0xb39d('0x29')](_0x110ec));});}});}function getConnection(_0x17ab97){var _0x2987bd=_0x17ab97['username'];var _0x149c46=_0x17ab97[_0xb39d('0x46')];return request({'method':_0xb39d('0x2f'),'uri':util[_0xb39d('0x27')]('%s/webservice.php',_0x17ab97['remoteUri']),'qs':{'operation':_0xb39d('0x47'),'username':_0x2987bd},'json':!![]})[_0xb39d('0x25')](function(_0x3b6914){if(_0x3b6914[_0xb39d('0x32')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x17ab97[_0xb39d('0x3c')]),'form':{'operation':'login','username':_0x2987bd,'accessKey':md5(_0x3b6914[_0xb39d('0x26')][_0xb39d('0x48')]+_0x149c46)},'json':!![]});}})[_0xb39d('0x25')](function(_0x20bb24){if(_0x20bb24['success']){return BPromise['resolve'](_0x20bb24[_0xb39d('0x26')]);}else{throw new Error(util[_0xb39d('0x27')](_0xb39d('0x49'),_0x17ab97['id']));}})[_0xb39d('0x2b')](function(_0x501a7f){var _0x465cc3=_0x501a7f[_0xb39d('0x3a')]||0x1f4;logger[_0xb39d('0x2a')](_0xb39d('0x3b'),_0xb39d('0x4a'),_0x465cc3,JSON[_0xb39d('0x29')](_0x501a7f));});}function request(_0x29056a){logger[_0xb39d('0x2d')]('[HTTP]',JSON[_0xb39d('0x29')](_0x29056a));return rp(_0x29056a);}exports['queue']=function(_0x25fc26,_0x246103,_0x387c37,_0x4609bd,_0x3b5c80,_0xeff309){var _0x5ba972,_0x3467e0,_0x92ff6,_0x1a93c7;_0xeff309['remoteUri']=intUtil[_0xb39d('0x4b')](_0xeff309[_0xb39d('0x3c')]);if(_0x3b5c80&&_0x3b5c80[_0xb39d('0x4c')]){logger['info'](_0xb39d('0x4d'),_0xb39d('0x4e'));_0x246103[_0xb39d('0x4f')]=util[_0xb39d('0x27')](_0xb39d('0x50'),_0xeff309[_0xb39d('0x51')],_0x246103['uniqueid'],md5(_0x246103[_0xb39d('0x52')]));}else{_0x246103[_0xb39d('0x4f')]='';}return getConnection(_0xeff309)[_0xb39d('0x25')](function(_0xd08d24){_0x1a93c7=_0xd08d24;return getUser(_0xeff309,_0x4609bd['email'],_0x1a93c7);})[_0xb39d('0x25')](function(_0x26f837){_0x5ba972=_0x26f837;logger[_0xb39d('0x2d')]('The\x20User\x20ID\x20is:',_0x5ba972['id']);return getEndUser(_0xeff309,_0x246103[_0xb39d('0x53')],_0x246103[_0xb39d('0x54')],_0x1a93c7);})[_0xb39d('0x25')](function(_0x8d141f){_0x3467e0=_0x8d141f;logger[_0xb39d('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x3467e0['id']);return createTicket(_0xeff309,_0x5ba972,_0x3467e0,_0x387c37,_0x246103,_0x387c37[_0xb39d('0x55')],_0x1a93c7);})[_0xb39d('0x25')](function(_0x3d1a42){_0x92ff6=_0x3d1a42;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')](_0xb39d('0x57'),_0x92ff6['id']);var _0xa793ee=util[_0xb39d('0x27')](_0xb39d('0x58'),_0xeff309[_0xb39d('0x3c')],_[_0xb39d('0x59')](_0x92ff6['id'],'x')[0x1]);logger[_0xb39d('0x2d')](_0xb39d('0x4d'),_0xb39d('0x5a'));emit(util[_0xb39d('0x27')]('user:%s',_0x4609bd[_0xb39d('0x18')]),_0xb39d('0x5b'),{'uri':_0xa793ee});})[_0xb39d('0x2b')](function(_0x5090f1){logger[_0xb39d('0x2a')](_0xb39d('0x4d'),JSON[_0xb39d('0x29')](_0x5090f1));});};exports[_0xb39d('0x5c')]=function(_0x26a71a,_0x3d4568,_0x4b0035,_0x49b6a6,_0x5017e7,_0x264fef,_0x9b5e6c){var _0x2c5988,_0x8ee76b,_0x4cd588,_0x50aaa9;_0x264fef[_0xb39d('0x3c')]=intUtil[_0xb39d('0x4b')](_0x264fef[_0xb39d('0x3c')]);_0x264fef[_0xb39d('0x51')]=intUtil['stripTrailingSlash'](_0x264fef[_0xb39d('0x51')]);if(_0x9b5e6c&&_0x9b5e6c['recordingFormat']&&_0x9b5e6c['recordingFormat']!==_0xb39d('0x5d')){logger[_0xb39d('0x2d')]('[OUTBOUND]',_0xb39d('0x4e'));_0x3d4568['recordingURL']=util['format'](_0xb39d('0x50'),_0x264fef[_0xb39d('0x51')],_0x3d4568['uniqueid'],md5(_0x3d4568[_0xb39d('0x52')]));}return getConnection(_0x264fef)[_0xb39d('0x25')](function(_0x4b97fb){_0x50aaa9=_0x4b97fb;return getUser(_0x264fef,_0x49b6a6['email'],_0x50aaa9);})['then'](function(_0x815d91){_0x2c5988=_0x815d91;logger[_0xb39d('0x2d')](_0xb39d('0x5e'),_0x2c5988['id']);return getEndUser(_0x264fef,_0x3d4568[_0xb39d('0x5f')],_0x3d4568[_0xb39d('0x60')],_0x50aaa9);})['then'](function(_0x3ecad8){_0x8ee76b=_0x3ecad8;logger[_0xb39d('0x2d')](_0xb39d('0x61'),_0x8ee76b['id']);return createTicket(_0x264fef,_0x2c5988,_0x8ee76b,_0x4b0035,_0x3d4568,_0x4b0035['Fields'],_0x50aaa9);})[_0xb39d('0x25')](function(_0x5c14b6){_0x4cd588=_0x5c14b6;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')](_0xb39d('0x57'),_0x4cd588['id']);var _0x2f518c=util['format'](_0xb39d('0x58'),_0x264fef[_0xb39d('0x3c')],_[_0xb39d('0x59')](_0x4cd588['id'],'x')[0x1]);logger[_0xb39d('0x2d')](_0xb39d('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb39d('0x27')](_0xb39d('0x63'),_0x49b6a6[_0xb39d('0x18')]),_0xb39d('0x5b'),{'uri':_0x2f518c});})['catch'](function(_0xc02ef8){logger[_0xb39d('0x2a')](_0xb39d('0x62'),JSON[_0xb39d('0x29')](_0xc02ef8));});};exports['unmanaged']=function(_0x354e8e,_0x267622,_0x242de7,_0x5d7995,_0x43c91b,_0x11bee8){var _0x530cf1,_0x172508,_0x22db68,_0x22b84c;_0x11bee8[_0xb39d('0x3c')]=intUtil[_0xb39d('0x4b')](_0x11bee8[_0xb39d('0x3c')]);_0x11bee8['serverUrl']=intUtil[_0xb39d('0x4b')](_0x11bee8[_0xb39d('0x51')]);if(_0x43c91b&&_0x43c91b['monitor_format']){logger[_0xb39d('0x2d')]('['+_0x267622[_0xb39d('0x64')][_0xb39d('0x65')]()+']','Recording\x20is\x20enabled!');_0x267622[_0xb39d('0x4f')]=util['format'](_0xb39d('0x50'),_0x11bee8['serverUrl'],_0x267622[_0xb39d('0x52')],md5(_0x267622[_0xb39d('0x52')]));}else{_0x267622[_0xb39d('0x4f')]='';}return getConnection(_0x11bee8)[_0xb39d('0x25')](function(_0xba7e81){_0x22b84c=_0xba7e81;return getUser(_0x11bee8,'',_0x22b84c);})['then'](function(_0x29a481){_0x530cf1=_0x29a481;logger['info']('The\x20User\x20ID\x20is:',_0x530cf1['id']);return getEndUser(_0x11bee8,_0x267622[_0xb39d('0x53')],_0x267622[_0xb39d('0x54')],_0x22b84c);})[_0xb39d('0x25')](function(_0x4346a3){_0x172508=_0x4346a3;logger[_0xb39d('0x2d')](_0xb39d('0x61'),_0x172508['id']);return createTicket(_0x11bee8,_0x530cf1,_0x172508,_0x242de7,_0x267622,_0x242de7[_0xb39d('0x55')],_0x22b84c);})[_0xb39d('0x25')](function(_0x43a970){_0x22db68=_0x43a970;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')]('The\x20Ticket\x20ID\x20is:',_0x22db68['id']);})[_0xb39d('0x2b')](function(_0xa8b78f){logger['error']('['+_0x267622[_0xb39d('0x64')][_0xb39d('0x65')]()+']',JSON[_0xb39d('0x29')](_0xa8b78f));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff