// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3034=['remoteUri','create','username','sessionName','HelpDesk','then','success','result','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','format','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','split','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','emit','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php'];(function(_0x5cba2b,_0x8cedc){var _0x6c1ced=function(_0x38cd3c){while(--_0x38cd3c){_0x5cba2b['push'](_0x5cba2b['shift']());}};_0x6c1ced(++_0x8cedc);}(_0x3034,0xa8));var _0x4303=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x3034[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x4303('0x0'));var BPromise=require(_0x4303('0x1'));var md5=require('md5');var util=require(_0x4303('0x2'));var Redis=require('ioredis');var intUtil=require(_0x4303('0x3'));var config=require(_0x4303('0x4'));var logger=require(_0x4303('0x5'))(_0x4303('0x6'));config[_0x4303('0x7')]=_[_0x4303('0x8')](config[_0x4303('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4303('0x7')]));function emit(_0x527f6b,_0x138820,_0x22ebdf){io['to'](_0x527f6b)[_0x4303('0x9')](_0x138820,_0x22ebdf);}function getCustomFields(_0x142162,_0x2a6e8d){var _0x6efa2b={};if(_0x142162['length']>0x0){_[_0x4303('0xa')](_0x142162,function(_0xef1286){if(_0xef1286[_0x4303('0xb')]===_0x4303('0xc')&&_0xef1286[_0x4303('0xd')]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0xef1286['content'][_0x4303('0xe')]();}else if(_0xef1286[_0x4303('0xb')]===_0x4303('0xf')&&_0xef1286['variableName']&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x10')]]){_0x6efa2b[_0xef1286['idField']]=_0x2a6e8d[_0xef1286[_0x4303('0x10')]]['toString']();}else if(_0xef1286['type']===_0x4303('0x11')&&_0xef1286['Variable']&&_0xef1286[_0x4303('0x12')][_0x4303('0x13')]&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x12')][_0x4303('0x13')][_0x4303('0x14')]()]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0x2a6e8d[_0xef1286[_0x4303('0x12')]['name'][_0x4303('0x14')]()][_0x4303('0xe')]();}});}return _0x6efa2b;}function createTicket(_0x1fa805,_0x457d86,_0x1998d5,_0x2c2643,_0x3b7866,_0x591b0e,_0xe0a5dc){logger[_0x4303('0x15')](_0x4303('0x16'));var _0x5f1d61=_[_0x4303('0x17')]({'parent_id':'','assigned_user_id':_0x457d86['id'],'ticketpriorities':_0x4303('0x18'),'ticketstatus':'Open','ticket_title':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1a')],_0x3b7866,'\x20'),'description':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1b')],_0x3b7866,'\x0a'),'contact_id':_0x1998d5['id']},getCustomFields(_0x591b0e,_0x3b7866));var _0x140802={'method':_0x4303('0x1c'),'uri':util['format'](_0x4303('0x1d'),_0x1fa805[_0x4303('0x1e')]),'form':{'operation':_0x4303('0x1f'),'username':_0x1fa805[_0x4303('0x20')],'sessionName':_0xe0a5dc[_0x4303('0x21')],'elementType':_0x4303('0x22'),'element':JSON['stringify'](_0x5f1d61)},'json':!![]};return request(_0x140802)[_0x4303('0x23')](function(_0x483e96){if(_0x483e96[_0x4303('0x24')]){return BPromise['resolve']({'id':_0x483e96[_0x4303('0x25')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x483e96[_0x4303('0x26')])));}})[_0x4303('0x27')](function(_0x448b70){var _0x3e54ce=_0x448b70[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),_0x4303('0x2a'),_0x3e54ce,JSON[_0x4303('0x2b')](_0x448b70));});}function getUser(_0xea5317,_0x37baf3,_0x1cb9c0){if(intUtil[_0x4303('0x2c')](_0x37baf3)){logger[_0x4303('0x15')](_0x4303('0x2d'),_0x37baf3);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')]('%s/webservice.php',_0xea5317[_0x4303('0x1e')]),'qs':{'operation':'query','username':_0xea5317['username'],'sessionName':_0x1cb9c0[_0x4303('0x21')],'query':util[_0x4303('0x2f')](_0x4303('0x30'),_0x37baf3)},'json':!![]})[_0x4303('0x23')](function(_0x1acbf5){if(_0x1acbf5[_0x4303('0x24')]&&_0x1acbf5[_0x4303('0x25')]['length']){logger[_0x4303('0x15')](_0x4303('0x31'));return BPromise[_0x4303('0x32')]({'id':_0x1acbf5[_0x4303('0x25')][0x0]['id'],'email':_0x1acbf5[_0x4303('0x25')][0x0]['email1'],'name':_0x1acbf5[_0x4303('0x25')][0x0][_0x4303('0x33')]+'\x20'+_0x1acbf5[_0x4303('0x25')][_0x4303('0x34')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4303('0x32')]({'id':_0x1cb9c0[_0x4303('0x35')],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')});}})[_0x4303('0x27')](function(_0xd13db4){var _0x3d49fe=_0xd13db4[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x37'),_0x3d49fe,JSON[_0x4303('0x2b')](_0xd13db4));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x1cb9c0['userId'],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')})[_0x4303('0x27')](function(_0x33e92c){var _0x311da6=_0x33e92c[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),'getUser',_0x311da6,JSON[_0x4303('0x2b')](_0x33e92c));});}}function getEndUser(_0x2b531c,_0x2f50a7,_0x478fbb,_0x6d9a18){logger[_0x4303('0x15')](_0x4303('0x38'),_0x478fbb);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x39'),'username':_0x2b531c['username'],'sessionName':_0x6d9a18[_0x4303('0x21')],'query':util[_0x4303('0x2f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb)},'json':!![]})[_0x4303('0x23')](function(_0x560229){if(_0x560229[_0x4303('0x24')]&&_0x560229['result']['length']){logger['info'](_0x4303('0x3a'));return BPromise[_0x4303('0x32')]({'id':_0x560229[_0x4303('0x25')][0x0]['id'],'name':_0x560229[_0x4303('0x25')][0x0]['firstname']+'\x20'+_0x560229[_0x4303('0x25')][0x0][_0x4303('0x3b')],'phone':_0x478fbb});}else{logger[_0x4303('0x15')](_0x4303('0x3c'));return request({'method':_0x4303('0x1c'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c['remoteUri']),'form':{'operation':_0x4303('0x1f'),'sessionName':_0x6d9a18['sessionName'],'elementType':'Contacts','element':JSON[_0x4303('0x2b')]({'lastname':_0x2f50a7,'phone':_0x478fbb,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x591eda){logger['info'](_0x4303('0x3d'));return BPromise[_0x4303('0x32')]({'id':_0x591eda[_0x4303('0x25')]['id'],'name':_0x591eda[_0x4303('0x25')]['lastname'],'phone':_0x591eda[_0x4303('0x25')]['phone']});})['catch'](function(_0x50561e){var _0x26c011=_0x50561e['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x26c011,JSON[_0x4303('0x2b')](_0x50561e));});}});}function getConnection(_0x2c227b){var _0x5a1a8b=_0x2c227b['username'];var _0x392e66=_0x2c227b[_0x4303('0x3e')];return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2c227b[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x3f'),'username':_0x5a1a8b},'json':!![]})[_0x4303('0x23')](function(_0x1521de){if(_0x1521de['success']){return request({'method':'POST','uri':util[_0x4303('0x2f')]('%s/webservice.php',_0x2c227b['remoteUri']),'form':{'operation':_0x4303('0x40'),'username':_0x5a1a8b,'accessKey':md5(_0x1521de[_0x4303('0x25')][_0x4303('0x41')]+_0x392e66)},'json':!![]});}})['then'](function(_0x1b0f5a){if(_0x1b0f5a[_0x4303('0x24')]){return BPromise[_0x4303('0x32')](_0x1b0f5a[_0x4303('0x25')]);}else{throw new Error(util[_0x4303('0x2f')](_0x4303('0x42'),_0x2c227b['id']));}})[_0x4303('0x27')](function(_0x233823){var _0x12c2f8=_0x233823[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x43'),_0x12c2f8,JSON[_0x4303('0x2b')](_0x233823));});}function request(_0x21553d){logger[_0x4303('0x15')](_0x4303('0x44'),JSON['stringify'](_0x21553d));return rp(_0x21553d);}exports[_0x4303('0x45')]=function(_0x5130bf,_0x5a7db9,_0x213c4b,_0x139fe3,_0x40d8f6,_0x3ae251){var _0x49fd2f,_0x3b205f,_0x1e4433,_0x39077f;_0x3ae251[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x3ae251[_0x4303('0x1e')]);if(_0x40d8f6&&_0x40d8f6[_0x4303('0x47')]){logger[_0x4303('0x15')](_0x4303('0x48'),'Recording\x20is\x20enabled!');_0x5a7db9[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ae251[_0x4303('0x4a')],_0x5a7db9[_0x4303('0x4b')],md5(_0x5a7db9['uniqueid']));}else{_0x5a7db9[_0x4303('0x49')]='';}return getConnection(_0x3ae251)[_0x4303('0x23')](function(_0x2ccbe5){_0x39077f=_0x2ccbe5;return getUser(_0x3ae251,_0x139fe3[_0x4303('0x4c')],_0x39077f);})[_0x4303('0x23')](function(_0x2dc384){_0x49fd2f=_0x2dc384;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x49fd2f['id']);return getEndUser(_0x3ae251,_0x5a7db9[_0x4303('0x4e')],_0x5a7db9[_0x4303('0x4f')],_0x39077f);})[_0x4303('0x23')](function(_0x5e4c3a){_0x3b205f=_0x5e4c3a;logger[_0x4303('0x15')](_0x4303('0x50'),_0x3b205f['id']);return createTicket(_0x3ae251,_0x49fd2f,_0x3b205f,_0x213c4b,_0x5a7db9,_0x213c4b[_0x4303('0x51')],_0x39077f);})['then'](function(_0x3899a2){_0x1e4433=_0x3899a2;logger['info'](_0x4303('0x52'));logger['info'](_0x4303('0x53'),_0x1e4433['id']);var _0x5855a7=util['format'](_0x4303('0x54'),_0x3ae251['remoteUri'],_['split'](_0x1e4433['id'],'x')[0x1]);logger[_0x4303('0x15')](_0x4303('0x48'),_0x4303('0x55'));emit(util['format']('user:%s',_0x139fe3['name']),_0x4303('0x56'),{'uri':_0x5855a7});})[_0x4303('0x27')](function(_0x503dc5){logger[_0x4303('0x26')](_0x4303('0x48'),JSON[_0x4303('0x2b')](_0x503dc5));});};exports[_0x4303('0x57')]=function(_0x559d39,_0x242a2e,_0x1de02a,_0x494e3c,_0x1d3666,_0x4beaf0,_0x365927){var _0x3760c9,_0x66bcfb,_0x305be9,_0x2c23fc;_0x4beaf0['remoteUri']=intUtil[_0x4303('0x46')](_0x4beaf0[_0x4303('0x1e')]);_0x4beaf0[_0x4303('0x4a')]=intUtil['stripTrailingSlash'](_0x4beaf0[_0x4303('0x4a')]);if(_0x365927&&_0x365927[_0x4303('0x58')]&&_0x365927[_0x4303('0x58')]!==_0x4303('0x59')){logger[_0x4303('0x15')](_0x4303('0x5a'),'Recording\x20is\x20enabled!');_0x242a2e[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4beaf0[_0x4303('0x4a')],_0x242a2e[_0x4303('0x4b')],md5(_0x242a2e['uniqueid']));}return getConnection(_0x4beaf0)[_0x4303('0x23')](function(_0x280107){_0x2c23fc=_0x280107;return getUser(_0x4beaf0,_0x494e3c['email'],_0x2c23fc);})['then'](function(_0x56347d){_0x3760c9=_0x56347d;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x3760c9['id']);return getEndUser(_0x4beaf0,_0x242a2e[_0x4303('0x5b')],_0x242a2e[_0x4303('0x5c')],_0x2c23fc);})['then'](function(_0x39265e){_0x66bcfb=_0x39265e;logger[_0x4303('0x15')]('The\x20Enduser\x20ID\x20is:',_0x66bcfb['id']);return createTicket(_0x4beaf0,_0x3760c9,_0x66bcfb,_0x1de02a,_0x242a2e,_0x1de02a[_0x4303('0x51')],_0x2c23fc);})[_0x4303('0x23')](function(_0x1c0098){_0x305be9=_0x1c0098;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x305be9['id']);var _0x42ea91=util[_0x4303('0x2f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4beaf0[_0x4303('0x1e')],_[_0x4303('0x5d')](_0x305be9['id'],'x')[0x1]);logger['info'](_0x4303('0x5a'),_0x4303('0x55'));emit(util[_0x4303('0x2f')]('user:%s',_0x494e3c[_0x4303('0x13')]),'trigger:browser:url',{'uri':_0x42ea91});})[_0x4303('0x27')](function(_0x5cce61){logger[_0x4303('0x26')](_0x4303('0x5a'),JSON[_0x4303('0x2b')](_0x5cce61));});};exports[_0x4303('0x5e')]=function(_0x2a43dc,_0x51f091,_0x506fe3,_0x200b4c,_0x30864d,_0x4d277a){var _0x514459,_0x276512,_0x25ba9c,_0x1bfb03;_0x4d277a[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x1e')]);_0x4d277a['serverUrl']=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x4a')]);if(_0x30864d&&_0x30864d['monitor_format']){logger[_0x4303('0x15')]('['+_0x51f091[_0x4303('0x5f')][_0x4303('0x60')]()+']',_0x4303('0x61'));_0x51f091[_0x4303('0x49')]=util[_0x4303('0x2f')](_0x4303('0x62'),_0x4d277a[_0x4303('0x4a')],_0x51f091['uniqueid'],md5(_0x51f091[_0x4303('0x4b')]));}else{_0x51f091['recordingURL']='';}return getConnection(_0x4d277a)[_0x4303('0x23')](function(_0x254bdd){_0x1bfb03=_0x254bdd;return getUser(_0x4d277a,'',_0x1bfb03);})['then'](function(_0x1ff0a7){_0x514459=_0x1ff0a7;logger['info'](_0x4303('0x4d'),_0x514459['id']);return getEndUser(_0x4d277a,_0x51f091[_0x4303('0x4e')],_0x51f091[_0x4303('0x4f')],_0x1bfb03);})[_0x4303('0x23')](function(_0x39311a){_0x276512=_0x39311a;logger['info']('The\x20Enduser\x20ID\x20is:',_0x276512['id']);return createTicket(_0x4d277a,_0x514459,_0x276512,_0x506fe3,_0x51f091,_0x506fe3['Fields'],_0x1bfb03);})[_0x4303('0x23')](function(_0x1c95ce){_0x25ba9c=_0x1c95ce;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x25ba9c['id']);})['catch'](function(_0x17e88c){logger['error']('['+_0x51f091['lastevent'][_0x4303('0x60')]()+']',JSON[_0x4303('0x2b')](_0x17e88c));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff