// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x92a8=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','socket.io-emitter','redis','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','statusCode','getUser','username','Searching\x20end\x20user\x20with\x20phone','GET','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','monitor_format','lastevent','toUpperCase','lodash','request-promise'];(function(_0x195577,_0x5de53a){var _0x13c367=function(_0x583022){while(--_0x583022){_0x195577['push'](_0x195577['shift']());}};_0x13c367(++_0x5de53a);}(_0x92a8,0x12a));var _0x892a=function(_0x4bfcbe,_0x4630f5){_0x4bfcbe=_0x4bfcbe-0x0;var _0x5b65e6=_0x92a8[_0x4bfcbe];return _0x5b65e6;};'use strict';var _=require(_0x892a('0x0'));var rp=require(_0x892a('0x1'));var BPromise=require('bluebird');var md5=require(_0x892a('0x2'));var util=require(_0x892a('0x3'));var Redis=require(_0x892a('0x4'));var intUtil=require(_0x892a('0x5'));var config=require(_0x892a('0x6'));var logger=require(_0x892a('0x7'))('vTiger');config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x892a('0x8'))(new Redis(config[_0x892a('0x9')]));function emit(_0x10feae,_0x12a21,_0x581963){io['to'](_0x10feae)['emit'](_0x12a21,_0x581963);}function getCustomFields(_0x20367f,_0x132eff){var _0x1e1bdc={};if(_0x20367f['length']>0x0){_[_0x892a('0xa')](_0x20367f,function(_0x262fd1){if(_0x262fd1[_0x892a('0xb')]===_0x892a('0xc')&&_0x262fd1[_0x892a('0xd')]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x262fd1[_0x892a('0xe')][_0x892a('0xf')]();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x10')&&_0x262fd1['variableName']&&_0x262fd1[_0x892a('0xd')]&&_0x132eff[_0x262fd1[_0x892a('0x11')]]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x132eff[_0x262fd1['variableName']]['toString']();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x12')&&_0x262fd1[_0x892a('0x13')]&&_0x262fd1[_0x892a('0x13')][_0x892a('0x14')]&&_0x262fd1['idField']&&_0x132eff[_0x262fd1[_0x892a('0x13')]['name'][_0x892a('0x15')]()]){_0x1e1bdc[_0x262fd1['idField']]=_0x132eff[_0x262fd1['Variable']['name']['toLowerCase']()][_0x892a('0xf')]();}});}return _0x1e1bdc;}function createTicket(_0x3b36e7,_0x58d8bf,_0x31de31,_0x35e510,_0x1a1086,_0xee8687,_0x5d27cb){logger[_0x892a('0x16')](_0x892a('0x17'));var _0x49fcbc=_['merge']({'parent_id':'','assigned_user_id':_0x58d8bf['id'],'ticketpriorities':_0x892a('0x18'),'ticketstatus':_0x892a('0x19'),'ticket_title':intUtil['getString'](_0x35e510[_0x892a('0x1a')],_0x1a1086,'\x20'),'description':intUtil[_0x892a('0x1b')](_0x35e510[_0x892a('0x1c')],_0x1a1086,'\x0a'),'contact_id':_0x31de31['id']},getCustomFields(_0xee8687,_0x1a1086));var _0x4df166={'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x3b36e7['remoteUri']),'form':{'operation':'create','username':_0x3b36e7['username'],'sessionName':_0x5d27cb[_0x892a('0x20')],'elementType':_0x892a('0x21'),'element':JSON[_0x892a('0x22')](_0x49fcbc)},'json':!![]};return request(_0x4df166)[_0x892a('0x23')](function(_0x2e422e){if(_0x2e422e['success']){return BPromise[_0x892a('0x24')]({'id':_0x2e422e[_0x892a('0x25')]['id']});}else{throw new Error(util[_0x892a('0x1e')](_0x892a('0x26'),JSON['stringify'](_0x2e422e[_0x892a('0x27')])));}})[_0x892a('0x28')](function(_0x32778d){var _0x4205af=_0x32778d['statusCode']||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x2a'),_0x4205af,JSON[_0x892a('0x22')](_0x32778d));});}function getUser(_0x23df3a,_0x4e77af,_0xc766c1){if(intUtil[_0x892a('0x2b')](_0x4e77af)){logger[_0x892a('0x16')](_0x892a('0x2c'),_0x4e77af);return request({'method':'GET','uri':util[_0x892a('0x1e')]('%s/webservice.php',_0x23df3a[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x2e'),'username':_0x23df3a['username'],'sessionName':_0xc766c1[_0x892a('0x20')],'query':util['format'](_0x892a('0x2f'),_0x4e77af)},'json':!![]})['then'](function(_0x3e4460){if(_0x3e4460[_0x892a('0x30')]&&_0x3e4460['result']['length']){logger[_0x892a('0x16')](_0x892a('0x31'));return BPromise[_0x892a('0x24')]({'id':_0x3e4460[_0x892a('0x25')][0x0]['id'],'email':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x32')],'name':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x33')]+'\x20'+_0x3e4460[_0x892a('0x25')][_0x892a('0x34')]});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a['username'],'name':'admin'});}})['catch'](function(_0x3a3ad4){var _0x1b7adf=_0x3a3ad4[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x1b7adf,JSON[_0x892a('0x22')](_0x3a3ad4));});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a[_0x892a('0x38')],'name':'admin'})[_0x892a('0x28')](function(_0x18f56e){var _0x276d9d=_0x18f56e[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x276d9d,JSON[_0x892a('0x22')](_0x18f56e));});}}function getEndUser(_0x35ec69,_0x5c9976,_0x3d529f,_0x45c04e){logger[_0x892a('0x16')](_0x892a('0x39'),_0x3d529f);return request({'method':_0x892a('0x3a'),'uri':util['format'](_0x892a('0x1f'),_0x35ec69['remoteUri']),'qs':{'operation':_0x892a('0x2e'),'username':_0x35ec69[_0x892a('0x38')],'sessionName':_0x45c04e['sessionName'],'query':util['format'](_0x892a('0x3b'),_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f)},'json':!![]})[_0x892a('0x23')](function(_0xe400de){if(_0xe400de[_0x892a('0x30')]&&_0xe400de[_0x892a('0x25')][_0x892a('0x3c')]){logger[_0x892a('0x16')]('Enduser\x20found!');return BPromise[_0x892a('0x24')]({'id':_0xe400de[_0x892a('0x25')][0x0]['id'],'name':_0xe400de[_0x892a('0x25')][0x0]['firstname']+'\x20'+_0xe400de['result'][0x0][_0x892a('0x3d')],'phone':_0x3d529f});}else{logger[_0x892a('0x16')](_0x892a('0x3e'));return request({'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x35ec69[_0x892a('0x2d')]),'form':{'operation':_0x892a('0x3f'),'sessionName':_0x45c04e[_0x892a('0x20')],'elementType':_0x892a('0x40'),'element':JSON[_0x892a('0x22')]({'lastname':_0x5c9976,'phone':_0x3d529f,'assigned_user_id':'\x20'})},'json':!![]})[_0x892a('0x23')](function(_0x2912c7){logger[_0x892a('0x16')](_0x892a('0x41'));return BPromise[_0x892a('0x24')]({'id':_0x2912c7[_0x892a('0x25')]['id'],'name':_0x2912c7[_0x892a('0x25')][_0x892a('0x3d')],'phone':_0x2912c7[_0x892a('0x25')][_0x892a('0x42')]});})[_0x892a('0x28')](function(_0x173091){var _0x5a54de=_0x173091[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x892a('0x43'),_0x5a54de,JSON['stringify'](_0x173091));});}});}function getConnection(_0x8c1913){var _0x2a6fa1=_0x8c1913[_0x892a('0x38')];var _0x5a55a7=_0x8c1913[_0x892a('0x44')];return request({'method':_0x892a('0x3a'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x8c1913[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x45'),'username':_0x2a6fa1},'json':!![]})[_0x892a('0x23')](function(_0x1ffc20){if(_0x1ffc20[_0x892a('0x30')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x8c1913['remoteUri']),'form':{'operation':'login','username':_0x2a6fa1,'accessKey':md5(_0x1ffc20[_0x892a('0x25')][_0x892a('0x46')]+_0x5a55a7)},'json':!![]});}})[_0x892a('0x23')](function(_0x2b2c5f){if(_0x2b2c5f[_0x892a('0x30')]){return BPromise[_0x892a('0x24')](_0x2b2c5f[_0x892a('0x25')]);}else{throw new Error(util[_0x892a('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x8c1913['id']));}})[_0x892a('0x28')](function(_0x410260){var _0x59bb0e=_0x410260[_0x892a('0x36')]||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x47'),_0x59bb0e,JSON[_0x892a('0x22')](_0x410260));});}function request(_0x44e26c){logger['info']('[HTTP]',JSON['stringify'](_0x44e26c));return rp(_0x44e26c);}exports[_0x892a('0x48')]=function(_0x37164d,_0x2f8277,_0x28554c,_0x511508,_0x97efc1,_0x51b9f4){var _0x2d54e5,_0xc7d879,_0x428ebf,_0x37a4df;_0x51b9f4['remoteUri']=intUtil[_0x892a('0x49')](_0x51b9f4['remoteUri']);if(_0x97efc1&&_0x97efc1['monitor_format']){logger[_0x892a('0x16')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2f8277[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x51b9f4[_0x892a('0x4c')],_0x2f8277['uniqueid'],md5(_0x2f8277['uniqueid']));}else{_0x2f8277[_0x892a('0x4a')]='';}return getConnection(_0x51b9f4)[_0x892a('0x23')](function(_0x260676){_0x37a4df=_0x260676;return getUser(_0x51b9f4,_0x511508[_0x892a('0x4d')],_0x37a4df);})[_0x892a('0x23')](function(_0x19da40){_0x2d54e5=_0x19da40;logger['info']('The\x20User\x20ID\x20is:',_0x2d54e5['id']);return getEndUser(_0x51b9f4,_0x2f8277['calleridname'],_0x2f8277[_0x892a('0x4e')],_0x37a4df);})['then'](function(_0x51db11){_0xc7d879=_0x51db11;logger[_0x892a('0x16')](_0x892a('0x4f'),_0xc7d879['id']);return createTicket(_0x51b9f4,_0x2d54e5,_0xc7d879,_0x28554c,_0x2f8277,_0x28554c['Fields'],_0x37a4df);})[_0x892a('0x23')](function(_0x2f1557){_0x428ebf=_0x2f1557;logger[_0x892a('0x16')]('Ticket\x20created!');logger[_0x892a('0x16')](_0x892a('0x50'),_0x428ebf['id']);var _0x3b5ec5=util[_0x892a('0x1e')](_0x892a('0x51'),_0x51b9f4[_0x892a('0x2d')],_[_0x892a('0x52')](_0x428ebf['id'],'x')[0x1]);logger[_0x892a('0x16')]('[QUEUE]',_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x511508[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x3b5ec5});})[_0x892a('0x28')](function(_0x4b1087){logger['error'](_0x892a('0x56'),JSON[_0x892a('0x22')](_0x4b1087));});};exports[_0x892a('0x57')]=function(_0x1f360a,_0x5b2cb0,_0x2a7c3b,_0x3f664d,_0x64a17f,_0x557881,_0x3ff5f0){var _0x4907d5,_0x40e242,_0x5b3bf1,_0x5aa82f;_0x557881['remoteUri']=intUtil[_0x892a('0x49')](_0x557881[_0x892a('0x2d')]);_0x557881[_0x892a('0x4c')]=intUtil['stripTrailingSlash'](_0x557881['serverUrl']);if(_0x3ff5f0&&_0x3ff5f0[_0x892a('0x58')]&&_0x3ff5f0['recordingFormat']!==_0x892a('0x59')){logger[_0x892a('0x16')](_0x892a('0x5a'),'Recording\x20is\x20enabled!');_0x5b2cb0[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x557881[_0x892a('0x4c')],_0x5b2cb0['uniqueid'],md5(_0x5b2cb0[_0x892a('0x5b')]));}return getConnection(_0x557881)[_0x892a('0x23')](function(_0x4d1812){_0x5aa82f=_0x4d1812;return getUser(_0x557881,_0x3f664d['email'],_0x5aa82f);})[_0x892a('0x23')](function(_0xb87657){_0x4907d5=_0xb87657;logger[_0x892a('0x16')](_0x892a('0x5c'),_0x4907d5['id']);return getEndUser(_0x557881,_0x5b2cb0[_0x892a('0x5d')],_0x5b2cb0[_0x892a('0x5e')],_0x5aa82f);})['then'](function(_0x335ec7){_0x40e242=_0x335ec7;logger[_0x892a('0x16')]('The\x20Enduser\x20ID\x20is:',_0x40e242['id']);return createTicket(_0x557881,_0x4907d5,_0x40e242,_0x2a7c3b,_0x5b2cb0,_0x2a7c3b[_0x892a('0x5f')],_0x5aa82f);})['then'](function(_0x374748){_0x5b3bf1=_0x374748;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x5b3bf1['id']);var _0x1c207f=util[_0x892a('0x1e')](_0x892a('0x51'),_0x557881[_0x892a('0x2d')],_[_0x892a('0x52')](_0x5b3bf1['id'],'x')[0x1]);logger[_0x892a('0x16')](_0x892a('0x5a'),_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x3f664d[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x1c207f});})[_0x892a('0x28')](function(_0x25fe36){logger[_0x892a('0x27')](_0x892a('0x5a'),JSON[_0x892a('0x22')](_0x25fe36));});};exports['unmanaged']=function(_0x58d75b,_0xf13492,_0x4f8917,_0x3e70f6,_0x4325d7,_0x2571ef){var _0x97fecc,_0x29f711,_0x232215,_0x4891b5;_0x2571ef['remoteUri']=intUtil['stripTrailingSlash'](_0x2571ef[_0x892a('0x2d')]);_0x2571ef[_0x892a('0x4c')]=intUtil[_0x892a('0x49')](_0x2571ef[_0x892a('0x4c')]);if(_0x4325d7&&_0x4325d7[_0x892a('0x61')]){logger[_0x892a('0x16')]('['+_0xf13492[_0x892a('0x62')][_0x892a('0x63')]()+']','Recording\x20is\x20enabled!');_0xf13492[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x2571ef['serverUrl'],_0xf13492[_0x892a('0x5b')],md5(_0xf13492[_0x892a('0x5b')]));}else{_0xf13492['recordingURL']='';}return getConnection(_0x2571ef)['then'](function(_0x14bd6f){_0x4891b5=_0x14bd6f;return getUser(_0x2571ef,'',_0x4891b5);})[_0x892a('0x23')](function(_0x54483e){_0x97fecc=_0x54483e;logger[_0x892a('0x16')]('The\x20User\x20ID\x20is:',_0x97fecc['id']);return getEndUser(_0x2571ef,_0xf13492['calleridname'],_0xf13492[_0x892a('0x4e')],_0x4891b5);})[_0x892a('0x23')](function(_0xbe7b8){_0x29f711=_0xbe7b8;logger[_0x892a('0x16')](_0x892a('0x4f'),_0x29f711['id']);return createTicket(_0x2571ef,_0x97fecc,_0x29f711,_0x4f8917,_0xf13492,_0x4f8917[_0x892a('0x5f')],_0x4891b5);})[_0x892a('0x23')](function(_0xccc100){_0x232215=_0xccc100;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x232215['id']);})['catch'](function(_0x59cef3){logger['error']('['+_0xf13492['lastevent'][_0x892a('0x63')]()+']',JSON[_0x892a('0x22')](_0x59cef3));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff