Built motion from commit (unavailable).|2.5.22
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index db6b8ca..1a5698c 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1e08=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','Ticket\x20created!','split','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','socket.io-emitter','emit','length','forEach','string','idField','content','variable','variableName','type','customVariable','Variable','name','toLowerCase','toString','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','format','remoteUri','username','HelpDesk','then','success','resolve','result','stringify','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','create','Enduser\x20created.','phone','getchallenge','login','token','getConnection','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:'];(function(_0x396cd9,_0x52999b){var _0x3e68f5=function(_0x4b8b78){while(--_0x4b8b78){_0x396cd9['push'](_0x396cd9['shift']());}};_0x3e68f5(++_0x52999b);}(_0x1e08,0x139));var _0x81e0=function(_0x2042a4,_0x16f91e){_0x2042a4=_0x2042a4-0x0;var _0x233995=_0x1e08[_0x2042a4];return _0x233995;};'use strict';var _=require(_0x81e0('0x0'));var rp=require(_0x81e0('0x1'));var BPromise=require(_0x81e0('0x2'));var md5=require(_0x81e0('0x3'));var util=require(_0x81e0('0x4'));var Redis=require(_0x81e0('0x5'));var intUtil=require(_0x81e0('0x6'));var config=require(_0x81e0('0x7'));var logger=require('../../../../config/logger')('vTiger');config[_0x81e0('0x8')]=_[_0x81e0('0x9')](config[_0x81e0('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x81e0('0xa'))(new Redis(config[_0x81e0('0x8')]));function emit(_0x26ccdf,_0x2f0807,_0xab392b){io['to'](_0x26ccdf)[_0x81e0('0xb')](_0x2f0807,_0xab392b);}function getCustomFields(_0x265608,_0x74f2f7){var _0x27019b={};if(_0x265608[_0x81e0('0xc')]>0x0){_[_0x81e0('0xd')](_0x265608,function(_0x3be1ea){if(_0x3be1ea['type']===_0x81e0('0xe')&&_0x3be1ea['idField']){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x3be1ea[_0x81e0('0x10')]['toString']();}else if(_0x3be1ea['type']===_0x81e0('0x11')&&_0x3be1ea[_0x81e0('0x12')]&&_0x3be1ea[_0x81e0('0xf')]&&_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]){_0x27019b[_0x3be1ea['idField']]=_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]['toString']();}else if(_0x3be1ea[_0x81e0('0x13')]===_0x81e0('0x14')&&_0x3be1ea[_0x81e0('0x15')]&&_0x3be1ea[_0x81e0('0x15')]['name']&&_0x3be1ea['idField']&&_0x74f2f7[_0x3be1ea[_0x81e0('0x15')][_0x81e0('0x16')][_0x81e0('0x17')]()]){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x74f2f7[_0x3be1ea['Variable'][_0x81e0('0x16')][_0x81e0('0x17')]()][_0x81e0('0x18')]();}});}return _0x27019b;}function createTicket(_0x5f11af,_0x21e1b3,_0x2c4f3c,_0x4b4a95,_0x484ada,_0x54b66e,_0x270555){logger[_0x81e0('0x19')](_0x81e0('0x1a'));var _0x55224c=_[_0x81e0('0x1b')]({'parent_id':'','assigned_user_id':_0x21e1b3['id'],'ticketpriorities':_0x81e0('0x1c'),'ticketstatus':_0x81e0('0x1d'),'ticket_title':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x1f')],_0x484ada,'\x20'),'description':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x20')],_0x484ada,'\x0a'),'contact_id':_0x2c4f3c['id']},getCustomFields(_0x54b66e,_0x484ada));var _0x32d92c={'method':'POST','uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f11af[_0x81e0('0x22')]),'form':{'operation':'create','username':_0x5f11af[_0x81e0('0x23')],'sessionName':_0x270555['sessionName'],'elementType':_0x81e0('0x24'),'element':JSON['stringify'](_0x55224c)},'json':!![]};return request(_0x32d92c)[_0x81e0('0x25')](function(_0x154aa6){if(_0x154aa6[_0x81e0('0x26')]){return BPromise[_0x81e0('0x27')]({'id':_0x154aa6[_0x81e0('0x28')]['id']});}else{throw new Error(util[_0x81e0('0x21')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x81e0('0x29')](_0x154aa6['error'])));}})[_0x81e0('0x2a')](function(_0xc5df63){var _0x2f90b2=_0xc5df63[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),_0x81e0('0x2e'),_0x2f90b2,JSON['stringify'](_0xc5df63));});}function getUser(_0x5f5901,_0x4c0df8,_0x1d6074){if(intUtil[_0x81e0('0x2f')](_0x4c0df8)){logger[_0x81e0('0x19')](_0x81e0('0x30'),_0x4c0df8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f5901['remoteUri']),'qs':{'operation':_0x81e0('0x32'),'username':_0x5f5901['username'],'sessionName':_0x1d6074[_0x81e0('0x33')],'query':util[_0x81e0('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x4c0df8)},'json':!![]})[_0x81e0('0x25')](function(_0x48f6df){if(_0x48f6df[_0x81e0('0x26')]&&_0x48f6df['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Agent\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x48f6df[_0x81e0('0x28')][0x0]['id'],'email':_0x48f6df[_0x81e0('0x28')][0x0][_0x81e0('0x34')],'name':_0x48f6df[_0x81e0('0x28')][0x0]['first_name']+'\x20'+_0x48f6df[_0x81e0('0x28')][_0x81e0('0x35')]});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074[_0x81e0('0x37')],'email':_0x5f5901[_0x81e0('0x23')],'name':_0x81e0('0x38')});}})[_0x81e0('0x2a')](function(_0xcac6a4){var _0x51696e=_0xcac6a4['statusCode']||0x1f4;logger['error'](_0x81e0('0x2d'),'getUser',_0x51696e,JSON[_0x81e0('0x29')](_0xcac6a4));});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074['userId'],'email':_0x5f5901['username'],'name':_0x81e0('0x38')})[_0x81e0('0x2a')](function(_0x200817){var _0xd9d8e2=_0x200817['statusCode']||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),'getUser',_0xd9d8e2,JSON[_0x81e0('0x29')](_0x200817));});}}function getEndUser(_0x2efb,_0x24c99a,_0x5297f8,_0x4de5c5){logger[_0x81e0('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5297f8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'qs':{'operation':'query','username':_0x2efb[_0x81e0('0x23')],'sessionName':_0x4de5c5[_0x81e0('0x33')],'query':util[_0x81e0('0x21')](_0x81e0('0x3a'),_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8)},'json':!![]})['then'](function(_0x8bfb16){if(_0x8bfb16[_0x81e0('0x26')]&&_0x8bfb16['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Enduser\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x8bfb16[_0x81e0('0x28')][0x0]['id'],'name':_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3b')]+'\x20'+_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3c')],'phone':_0x5297f8});}else{logger['info'](_0x81e0('0x3d'));return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'form':{'operation':_0x81e0('0x3f'),'sessionName':_0x4de5c5[_0x81e0('0x33')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x24c99a,'phone':_0x5297f8,'assigned_user_id':'\x20'})},'json':!![]})[_0x81e0('0x25')](function(_0x2fd208){logger[_0x81e0('0x19')](_0x81e0('0x40'));return BPromise[_0x81e0('0x27')]({'id':_0x2fd208[_0x81e0('0x28')]['id'],'name':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x3c')],'phone':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x41')]});})[_0x81e0('0x2a')](function(_0x4eb1db){var _0x5e3a3c=_0x4eb1db[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5e3a3c,JSON['stringify'](_0x4eb1db));});}});}function getConnection(_0x5cc5ab){var _0x4d614=_0x5cc5ab['username'];var _0x4f4904=_0x5cc5ab['accessKey'];return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x5cc5ab[_0x81e0('0x22')]),'qs':{'operation':_0x81e0('0x42'),'username':_0x4d614},'json':!![]})[_0x81e0('0x25')](function(_0x15c2c1){if(_0x15c2c1[_0x81e0('0x26')]){return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5cc5ab['remoteUri']),'form':{'operation':_0x81e0('0x43'),'username':_0x4d614,'accessKey':md5(_0x15c2c1[_0x81e0('0x28')][_0x81e0('0x44')]+_0x4f4904)},'json':!![]});}})[_0x81e0('0x25')](function(_0x4aee81){if(_0x4aee81['success']){return BPromise[_0x81e0('0x27')](_0x4aee81[_0x81e0('0x28')]);}else{throw new Error(util[_0x81e0('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x5cc5ab['id']));}})[_0x81e0('0x2a')](function(_0x48d29d){var _0x183558=_0x48d29d[_0x81e0('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x81e0('0x45'),_0x183558,JSON[_0x81e0('0x29')](_0x48d29d));});}function request(_0x38ae9b){logger['info']('[HTTP]',JSON['stringify'](_0x38ae9b));return rp(_0x38ae9b);}exports[_0x81e0('0x46')]=function(_0x5c4948,_0x244fff,_0xa64ef1,_0x250366,_0x4effd3,_0x50770f){var _0x1359a5,_0x5d1379,_0x4adc2a,_0x2902d6;_0x50770f[_0x81e0('0x22')]=intUtil['stripTrailingSlash'](_0x50770f[_0x81e0('0x22')]);if(_0x4effd3&&_0x4effd3[_0x81e0('0x47')]){logger['info'](_0x81e0('0x48'),_0x81e0('0x49'));_0x244fff[_0x81e0('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50770f[_0x81e0('0x4b')],_0x244fff[_0x81e0('0x4c')],md5(_0x244fff[_0x81e0('0x4c')]));}else{_0x244fff[_0x81e0('0x4a')]='';}return getConnection(_0x50770f)[_0x81e0('0x25')](function(_0x52a83a){_0x2902d6=_0x52a83a;return getUser(_0x50770f,_0x250366[_0x81e0('0x4d')],_0x2902d6);})['then'](function(_0xdb4a88){_0x1359a5=_0xdb4a88;logger['info'](_0x81e0('0x4e'),_0x1359a5['id']);return getEndUser(_0x50770f,_0x244fff[_0x81e0('0x4f')],_0x244fff[_0x81e0('0x50')],_0x2902d6);})[_0x81e0('0x25')](function(_0x3e9f64){_0x5d1379=_0x3e9f64;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x5d1379['id']);return createTicket(_0x50770f,_0x1359a5,_0x5d1379,_0xa64ef1,_0x244fff,_0xa64ef1[_0x81e0('0x52')],_0x2902d6);})[_0x81e0('0x25')](function(_0x4f1d13){_0x4adc2a=_0x4f1d13;logger['info']('Ticket\x20created!');logger[_0x81e0('0x19')](_0x81e0('0x53'),_0x4adc2a['id']);var _0x41cf18=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x50770f[_0x81e0('0x22')],_['split'](_0x4adc2a['id'],'x')[0x1]);logger[_0x81e0('0x19')]('[QUEUE]',_0x81e0('0x55'));emit(util[_0x81e0('0x21')]('user:%s',_0x250366[_0x81e0('0x16')]),_0x81e0('0x56'),{'uri':_0x41cf18});})['catch'](function(_0x2df38a){logger[_0x81e0('0x2c')](_0x81e0('0x48'),JSON[_0x81e0('0x29')](_0x2df38a));});};exports['outbound']=function(_0x1aa3da,_0x3d35a4,_0x46d311,_0xb04e2a,_0x1948d6,_0x561ac2,_0x45ee11){var _0x211748,_0x513400,_0x19dea8,_0x26d652;_0x561ac2[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x561ac2[_0x81e0('0x22')]);_0x561ac2['serverUrl']=intUtil['stripTrailingSlash'](_0x561ac2[_0x81e0('0x4b')]);if(_0x45ee11&&_0x45ee11[_0x81e0('0x58')]&&_0x45ee11[_0x81e0('0x58')]!=='none'){logger[_0x81e0('0x19')](_0x81e0('0x59'),_0x81e0('0x49'));_0x3d35a4[_0x81e0('0x4a')]=util[_0x81e0('0x21')](_0x81e0('0x5a'),_0x561ac2[_0x81e0('0x4b')],_0x3d35a4['uniqueid'],md5(_0x3d35a4['uniqueid']));}return getConnection(_0x561ac2)[_0x81e0('0x25')](function(_0x1ff774){_0x26d652=_0x1ff774;return getUser(_0x561ac2,_0xb04e2a[_0x81e0('0x4d')],_0x26d652);})['then'](function(_0x1f17e6){_0x211748=_0x1f17e6;logger[_0x81e0('0x19')](_0x81e0('0x4e'),_0x211748['id']);return getEndUser(_0x561ac2,_0x3d35a4['destcalleridname'],_0x3d35a4[_0x81e0('0x5b')],_0x26d652);})[_0x81e0('0x25')](function(_0x3e7c20){_0x513400=_0x3e7c20;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x513400['id']);return createTicket(_0x561ac2,_0x211748,_0x513400,_0x46d311,_0x3d35a4,_0x46d311[_0x81e0('0x52')],_0x26d652);})[_0x81e0('0x25')](function(_0x2be679){_0x19dea8=_0x2be679;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x19dea8['id']);var _0x5a7cb8=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x561ac2['remoteUri'],_[_0x81e0('0x5d')](_0x19dea8['id'],'x')[0x1]);logger['info'](_0x81e0('0x59'),_0x81e0('0x55'));emit(util[_0x81e0('0x21')](_0x81e0('0x5e'),_0xb04e2a['name']),_0x81e0('0x56'),{'uri':_0x5a7cb8});})[_0x81e0('0x2a')](function(_0x5844db){logger['error'](_0x81e0('0x59'),JSON['stringify'](_0x5844db));});};exports[_0x81e0('0x5f')]=function(_0x18c20a,_0x4a5fdf,_0x447902,_0x34c431,_0x403ff6,_0x25a70c){var _0x4bbf0f,_0xf59b47,_0x31aa67,_0x5ed706;_0x25a70c[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x25a70c[_0x81e0('0x22')]);_0x25a70c[_0x81e0('0x4b')]=intUtil['stripTrailingSlash'](_0x25a70c['serverUrl']);if(_0x403ff6&&_0x403ff6[_0x81e0('0x47')]){logger[_0x81e0('0x19')]('['+_0x4a5fdf['lastevent']['toUpperCase']()+']',_0x81e0('0x49'));_0x4a5fdf[_0x81e0('0x4a')]=util['format'](_0x81e0('0x5a'),_0x25a70c['serverUrl'],_0x4a5fdf[_0x81e0('0x4c')],md5(_0x4a5fdf[_0x81e0('0x4c')]));}else{_0x4a5fdf['recordingURL']='';}return getConnection(_0x25a70c)['then'](function(_0x4eb568){_0x5ed706=_0x4eb568;return getUser(_0x25a70c,'',_0x5ed706);})['then'](function(_0x584d3a){_0x4bbf0f=_0x584d3a;logger['info'](_0x81e0('0x4e'),_0x4bbf0f['id']);return getEndUser(_0x25a70c,_0x4a5fdf['calleridname'],_0x4a5fdf[_0x81e0('0x50')],_0x5ed706);})[_0x81e0('0x25')](function(_0x110d24){_0xf59b47=_0x110d24;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0xf59b47['id']);return createTicket(_0x25a70c,_0x4bbf0f,_0xf59b47,_0x447902,_0x4a5fdf,_0x447902[_0x81e0('0x52')],_0x5ed706);})[_0x81e0('0x25')](function(_0x3cf0f1){_0x31aa67=_0x3cf0f1;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x31aa67['id']);})[_0x81e0('0x2a')](function(_0x468621){logger[_0x81e0('0x2c')]('['+_0x4a5fdf[_0x81e0('0x60')][_0x81e0('0x61')]()+']',JSON[_0x81e0('0x29')](_0x468621));});};
\ No newline at end of file
+var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
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