// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf61c=['ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','info','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','sessionName','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','destcalleridnum','trigger:browser:url','unmanaged','lastevent','toUpperCase','request-promise','util'];(function(_0x331c23,_0x4cb3ff){var _0x824184=function(_0x29b329){while(--_0x29b329){_0x331c23['push'](_0x331c23['shift']());}};_0x824184(++_0x4cb3ff);}(_0xf61c,0x192));var _0xcf61=function(_0x553304,_0x4dfc7c){_0x553304=_0x553304-0x0;var _0x2ea3b1=_0xf61c[_0x553304];return _0x2ea3b1;};'use strict';var _=require('lodash');var rp=require(_0xcf61('0x0'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xcf61('0x1'));var Redis=require(_0xcf61('0x2'));var intUtil=require(_0xcf61('0x3'));var config=require(_0xcf61('0x4'));var logger=require(_0xcf61('0x5'))(_0xcf61('0x6'));config[_0xcf61('0x7')]=_['defaults'](config[_0xcf61('0x7')],{'host':_0xcf61('0x8'),'port':0x18eb});var io=require(_0xcf61('0x9'))(new Redis(config[_0xcf61('0x7')]));function emit(_0x1f414f,_0x47ea7f,_0x506ae8){io['to'](_0x1f414f)[_0xcf61('0xa')](_0x47ea7f,_0x506ae8);}function getCustomFields(_0x6470e3,_0x420804){var _0x33c577={};if(_0x6470e3[_0xcf61('0xb')]>0x0){_[_0xcf61('0xc')](_0x6470e3,function(_0x4844fe){if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0xe')&&_0x4844fe[_0xcf61('0xf')]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x4844fe['content']['toString']();}else if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0x10')&&_0x4844fe[_0xcf61('0x11')]&&_0x4844fe[_0xcf61('0xf')]&&_0x420804[_0x4844fe[_0xcf61('0x11')]]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x420804[_0x4844fe[_0xcf61('0x11')]][_0xcf61('0x12')]();}else if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0x13')&&_0x4844fe[_0xcf61('0x14')]&&_0x4844fe[_0xcf61('0x14')][_0xcf61('0x15')]&&_0x4844fe['idField']&&_0x420804[_0x4844fe[_0xcf61('0x14')][_0xcf61('0x15')][_0xcf61('0x16')]()]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x420804[_0x4844fe['Variable'][_0xcf61('0x15')][_0xcf61('0x16')]()]['toString']();}});}return _0x33c577;}function createTicket(_0x50c990,_0x429e03,_0x32d81c,_0x4d7975,_0x261b36,_0x19c0e4,_0x2eff1d){logger['info'](_0xcf61('0x17'));var _0x15098f=_[_0xcf61('0x18')]({'parent_id':'','assigned_user_id':_0x429e03['id'],'ticketpriorities':_0xcf61('0x19'),'ticketstatus':_0xcf61('0x1a'),'ticket_title':intUtil[_0xcf61('0x1b')](_0x4d7975['Subjects'],_0x261b36,'\x20'),'description':intUtil[_0xcf61('0x1b')](_0x4d7975[_0xcf61('0x1c')],_0x261b36,'\x0a'),'contact_id':_0x32d81c['id']},getCustomFields(_0x19c0e4,_0x261b36));var _0x4c800c={'method':_0xcf61('0x1d'),'uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x50c990[_0xcf61('0x20')]),'form':{'operation':_0xcf61('0x21'),'username':_0x50c990['username'],'sessionName':_0x2eff1d['sessionName'],'elementType':_0xcf61('0x22'),'element':JSON[_0xcf61('0x23')](_0x15098f)},'json':!![]};return request(_0x4c800c)[_0xcf61('0x24')](function(_0x514a0b){if(_0x514a0b[_0xcf61('0x25')]){return BPromise[_0xcf61('0x26')]({'id':_0x514a0b[_0xcf61('0x27')]['id']});}else{throw new Error(util[_0xcf61('0x1e')](_0xcf61('0x28'),JSON[_0xcf61('0x23')](_0x514a0b[_0xcf61('0x29')])));}})[_0xcf61('0x2a')](function(_0x39dc94){var _0x579200=_0x39dc94[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x2d'),_0x579200,JSON['stringify'](_0x39dc94));});}function getUser(_0x5db09f,_0x29639e,_0x143401){if(intUtil[_0xcf61('0x2e')](_0x29639e)){logger['info']('Getting\x20agent\x20with\x20email',_0x29639e);return request({'method':_0xcf61('0x2f'),'uri':util['format'](_0xcf61('0x1f'),_0x5db09f[_0xcf61('0x20')]),'qs':{'operation':_0xcf61('0x30'),'username':_0x5db09f[_0xcf61('0x31')],'sessionName':_0x143401['sessionName'],'query':util['format'](_0xcf61('0x32'),_0x29639e)},'json':!![]})[_0xcf61('0x24')](function(_0xe591bd){if(_0xe591bd[_0xcf61('0x25')]&&_0xe591bd['result']['length']){logger[_0xcf61('0x33')](_0xcf61('0x34'));return BPromise['resolve']({'id':_0xe591bd[_0xcf61('0x27')][0x0]['id'],'email':_0xe591bd[_0xcf61('0x27')][0x0][_0xcf61('0x35')],'name':_0xe591bd[_0xcf61('0x27')][0x0][_0xcf61('0x36')]+'\x20'+_0xe591bd[_0xcf61('0x27')]['last_name']});}else{logger[_0xcf61('0x33')](_0xcf61('0x37'));return BPromise[_0xcf61('0x26')]({'id':_0x143401[_0xcf61('0x38')],'email':_0x5db09f[_0xcf61('0x31')],'name':_0xcf61('0x39')});}})['catch'](function(_0x320027){var _0x4e1d87=_0x320027[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),'getUser',_0x4e1d87,JSON[_0xcf61('0x23')](_0x320027));});}else{logger[_0xcf61('0x33')](_0xcf61('0x37'));return BPromise[_0xcf61('0x26')]({'id':_0x143401[_0xcf61('0x38')],'email':_0x5db09f[_0xcf61('0x31')],'name':_0xcf61('0x39')})[_0xcf61('0x2a')](function(_0x53bdff){var _0x38c7bc=_0x53bdff['statusCode']||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),'getUser',_0x38c7bc,JSON['stringify'](_0x53bdff));});}}function getEndUser(_0x2497a5,_0x144ce1,_0x1799e4,_0x425e75){logger['info']('Searching\x20end\x20user\x20with\x20phone',_0x1799e4);return request({'method':_0xcf61('0x2f'),'uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x2497a5[_0xcf61('0x20')]),'qs':{'operation':_0xcf61('0x30'),'username':_0x2497a5[_0xcf61('0x31')],'sessionName':_0x425e75[_0xcf61('0x3a')],'query':util['format'](_0xcf61('0x3b'),_0x1799e4,_0x1799e4,_0x1799e4,_0x1799e4,_0x1799e4)},'json':!![]})[_0xcf61('0x24')](function(_0x309710){if(_0x309710[_0xcf61('0x25')]&&_0x309710[_0xcf61('0x27')][_0xcf61('0xb')]){logger[_0xcf61('0x33')](_0xcf61('0x3c'));return BPromise[_0xcf61('0x26')]({'id':_0x309710[_0xcf61('0x27')][0x0]['id'],'name':_0x309710[_0xcf61('0x27')][0x0][_0xcf61('0x3d')]+'\x20'+_0x309710[_0xcf61('0x27')][0x0][_0xcf61('0x3e')],'phone':_0x1799e4});}else{logger[_0xcf61('0x33')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0xcf61('0x1d'),'uri':util[_0xcf61('0x1e')]('%s/webservice.php',_0x2497a5['remoteUri']),'form':{'operation':_0xcf61('0x21'),'sessionName':_0x425e75[_0xcf61('0x3a')],'elementType':_0xcf61('0x3f'),'element':JSON['stringify']({'lastname':_0x144ce1,'phone':_0x1799e4,'assigned_user_id':'\x20'})},'json':!![]})[_0xcf61('0x24')](function(_0x5121eb){logger[_0xcf61('0x33')](_0xcf61('0x40'));return BPromise[_0xcf61('0x26')]({'id':_0x5121eb[_0xcf61('0x27')]['id'],'name':_0x5121eb['result'][_0xcf61('0x3e')],'phone':_0x5121eb[_0xcf61('0x27')][_0xcf61('0x41')]});})[_0xcf61('0x2a')](function(_0x5767c5){var _0x28567d=_0x5767c5['statusCode']||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x42'),_0x28567d,JSON['stringify'](_0x5767c5));});}});}function getConnection(_0x4bf744){var _0x3140e8=_0x4bf744['username'];var _0x35e1cc=_0x4bf744[_0xcf61('0x43')];return request({'method':'GET','uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x4bf744['remoteUri']),'qs':{'operation':_0xcf61('0x44'),'username':_0x3140e8},'json':!![]})[_0xcf61('0x24')](function(_0x2aa5fa){if(_0x2aa5fa[_0xcf61('0x25')]){return request({'method':'POST','uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x4bf744['remoteUri']),'form':{'operation':_0xcf61('0x45'),'username':_0x3140e8,'accessKey':md5(_0x2aa5fa[_0xcf61('0x27')]['token']+_0x35e1cc)},'json':!![]});}})['then'](function(_0x584098){if(_0x584098['success']){return BPromise[_0xcf61('0x26')](_0x584098[_0xcf61('0x27')]);}else{throw new Error(util[_0xcf61('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x4bf744['id']));}})[_0xcf61('0x2a')](function(_0x9149de){var _0x267d9f=_0x9149de[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x46'),_0x267d9f,JSON[_0xcf61('0x23')](_0x9149de));});}function request(_0x172f88){logger['info'](_0xcf61('0x47'),JSON[_0xcf61('0x23')](_0x172f88));return rp(_0x172f88);}exports[_0xcf61('0x48')]=function(_0x4b0d08,_0x4d268a,_0x409bdf,_0x104482,_0x3843df,_0x14b7f3){var _0x4654d3,_0x83cb80,_0x3f640c,_0xeddb12;_0x14b7f3[_0xcf61('0x20')]=intUtil[_0xcf61('0x49')](_0x14b7f3['remoteUri']);if(_0x3843df&&_0x3843df[_0xcf61('0x4a')]){logger[_0xcf61('0x33')](_0xcf61('0x4b'),_0xcf61('0x4c'));_0x4d268a[_0xcf61('0x4d')]=util[_0xcf61('0x1e')](_0xcf61('0x4e'),_0x14b7f3['serverUrl'],_0x4d268a[_0xcf61('0x4f')],md5(_0x4d268a[_0xcf61('0x4f')]));}else{_0x4d268a[_0xcf61('0x4d')]='';}return getConnection(_0x14b7f3)[_0xcf61('0x24')](function(_0xe18ff){_0xeddb12=_0xe18ff;return getUser(_0x14b7f3,_0x104482[_0xcf61('0x50')],_0xeddb12);})['then'](function(_0x225dfd){_0x4654d3=_0x225dfd;logger['info'](_0xcf61('0x51'),_0x4654d3['id']);return getEndUser(_0x14b7f3,_0x4d268a[_0xcf61('0x52')],_0x4d268a[_0xcf61('0x53')],_0xeddb12);})[_0xcf61('0x24')](function(_0x27c124){_0x83cb80=_0x27c124;logger[_0xcf61('0x33')](_0xcf61('0x54'),_0x83cb80['id']);return createTicket(_0x14b7f3,_0x4654d3,_0x83cb80,_0x409bdf,_0x4d268a,_0x409bdf[_0xcf61('0x55')],_0xeddb12);})[_0xcf61('0x24')](function(_0x330371){_0x3f640c=_0x330371;logger[_0xcf61('0x33')](_0xcf61('0x56'));logger[_0xcf61('0x33')](_0xcf61('0x57'),_0x3f640c['id']);var _0x47acf3=util[_0xcf61('0x1e')](_0xcf61('0x58'),_0x14b7f3[_0xcf61('0x20')],_['split'](_0x3f640c['id'],'x')[0x1]);logger['info'](_0xcf61('0x4b'),_0xcf61('0x59'));emit(util[_0xcf61('0x1e')](_0xcf61('0x5a'),_0x104482['name']),'trigger:browser:url',{'uri':_0x47acf3});})['catch'](function(_0x499d45){logger[_0xcf61('0x29')](_0xcf61('0x4b'),JSON['stringify'](_0x499d45));});};exports[_0xcf61('0x5b')]=function(_0x581df6,_0x3e243e,_0x6348db,_0x56d73a,_0x1fc96d,_0x4945b4,_0x5ce705){var _0x4e58a0,_0x40069d,_0x4cad84,_0x444a11;_0x4945b4[_0xcf61('0x20')]=intUtil[_0xcf61('0x49')](_0x4945b4[_0xcf61('0x20')]);_0x4945b4[_0xcf61('0x5c')]=intUtil[_0xcf61('0x49')](_0x4945b4[_0xcf61('0x5c')]);if(_0x5ce705&&_0x5ce705[_0xcf61('0x5d')]&&_0x5ce705[_0xcf61('0x5d')]!==_0xcf61('0x5e')){logger['info'](_0xcf61('0x5f'),_0xcf61('0x4c'));_0x3e243e[_0xcf61('0x4d')]=util[_0xcf61('0x1e')](_0xcf61('0x4e'),_0x4945b4[_0xcf61('0x5c')],_0x3e243e[_0xcf61('0x4f')],md5(_0x3e243e[_0xcf61('0x4f')]));}return getConnection(_0x4945b4)['then'](function(_0x121090){_0x444a11=_0x121090;return getUser(_0x4945b4,_0x56d73a[_0xcf61('0x50')],_0x444a11);})[_0xcf61('0x24')](function(_0x3d3e0b){_0x4e58a0=_0x3d3e0b;logger[_0xcf61('0x33')](_0xcf61('0x51'),_0x4e58a0['id']);return getEndUser(_0x4945b4,_0x3e243e['destcalleridname'],_0x3e243e[_0xcf61('0x60')],_0x444a11);})[_0xcf61('0x24')](function(_0x5d938d){_0x40069d=_0x5d938d;logger['info'](_0xcf61('0x54'),_0x40069d['id']);return createTicket(_0x4945b4,_0x4e58a0,_0x40069d,_0x6348db,_0x3e243e,_0x6348db[_0xcf61('0x55')],_0x444a11);})[_0xcf61('0x24')](function(_0x4c0c9f){_0x4cad84=_0x4c0c9f;logger[_0xcf61('0x33')](_0xcf61('0x56'));logger['info'](_0xcf61('0x57'),_0x4cad84['id']);var _0x55d8e5=util[_0xcf61('0x1e')](_0xcf61('0x58'),_0x4945b4[_0xcf61('0x20')],_['split'](_0x4cad84['id'],'x')[0x1]);logger[_0xcf61('0x33')]('[OUTBOUND]',_0xcf61('0x59'));emit(util[_0xcf61('0x1e')]('user:%s',_0x56d73a[_0xcf61('0x15')]),_0xcf61('0x61'),{'uri':_0x55d8e5});})['catch'](function(_0x428cea){logger[_0xcf61('0x29')](_0xcf61('0x5f'),JSON['stringify'](_0x428cea));});};exports[_0xcf61('0x62')]=function(_0x5d23b2,_0xc0d282,_0x4378ce,_0x29dce0,_0x57f033,_0x13efe0){var _0x2af18a,_0x123a75,_0x549c69,_0x5f2bc3;_0x13efe0['remoteUri']=intUtil['stripTrailingSlash'](_0x13efe0['remoteUri']);_0x13efe0['serverUrl']=intUtil[_0xcf61('0x49')](_0x13efe0[_0xcf61('0x5c')]);if(_0x57f033&&_0x57f033[_0xcf61('0x4a')]){logger['info']('['+_0xc0d282[_0xcf61('0x63')][_0xcf61('0x64')]()+']','Recording\x20is\x20enabled!');_0xc0d282['recordingURL']=util[_0xcf61('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13efe0[_0xcf61('0x5c')],_0xc0d282['uniqueid'],md5(_0xc0d282['uniqueid']));}else{_0xc0d282['recordingURL']='';}return getConnection(_0x13efe0)[_0xcf61('0x24')](function(_0x120e0f){_0x5f2bc3=_0x120e0f;return getUser(_0x13efe0,'',_0x5f2bc3);})[_0xcf61('0x24')](function(_0x596f6b){_0x2af18a=_0x596f6b;logger[_0xcf61('0x33')](_0xcf61('0x51'),_0x2af18a['id']);return getEndUser(_0x13efe0,_0xc0d282['calleridname'],_0xc0d282[_0xcf61('0x53')],_0x5f2bc3);})[_0xcf61('0x24')](function(_0x49dd43){_0x123a75=_0x49dd43;logger[_0xcf61('0x33')](_0xcf61('0x54'),_0x123a75['id']);return createTicket(_0x13efe0,_0x2af18a,_0x123a75,_0x4378ce,_0xc0d282,_0x4378ce['Fields'],_0x5f2bc3);})[_0xcf61('0x24')](function(_0x9dc6e2){_0x549c69=_0x9dc6e2;logger[_0xcf61('0x33')]('Ticket\x20created!');logger['info'](_0xcf61('0x57'),_0x549c69['id']);})[_0xcf61('0x2a')](function(_0x565b6f){logger[_0xcf61('0x29')]('['+_0xc0d282['lastevent']['toUpperCase']()+']',JSON[_0xcf61('0x23')](_0x565b6f));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff