// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xfa4c=['user:%s','lastevent','toUpperCase','calleridnum','lodash','bluebird','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','idField','content','type','variable','variableName','Variable','name','toLowerCase','info','merge','Normal','Open','getString','Subjects','%s/webservice.php','remoteUri','sessionName','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','format','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','last_name','userId','admin','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','accessKey','getchallenge','POST','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','trigger:browser:url','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum'];(function(_0x5c7055,_0x550d42){var _0x20d196=function(_0x47e15e){while(--_0x47e15e){_0x5c7055['push'](_0x5c7055['shift']());}};_0x20d196(++_0x550d42);}(_0xfa4c,0x124));var _0xcfa4=function(_0x4e72a5,_0x59d207){_0x4e72a5=_0x4e72a5-0x0;var _0x5c608f=_0xfa4c[_0x4e72a5];return _0x5c608f;};'use strict';var _=require(_0xcfa4('0x0'));var rp=require('request-promise');var BPromise=require(_0xcfa4('0x1'));var md5=require(_0xcfa4('0x2'));var util=require('util');var Redis=require(_0xcfa4('0x3'));var intUtil=require(_0xcfa4('0x4'));var config=require(_0xcfa4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0xcfa4('0x6')]=_[_0xcfa4('0x7')](config[_0xcfa4('0x6')],{'host':_0xcfa4('0x8'),'port':0x18eb});var io=require(_0xcfa4('0x9'))(new Redis(config['redis']));function emit(_0x207ab9,_0x5869f5,_0x2d285f){io['to'](_0x207ab9)[_0xcfa4('0xa')](_0x5869f5,_0x2d285f);}function getCustomFields(_0x52be75,_0x3de6d8){var _0xffaff5={};if(_0x52be75[_0xcfa4('0xb')]>0x0){_[_0xcfa4('0xc')](_0x52be75,function(_0x365bed){if(_0x365bed['type']===_0xcfa4('0xd')&&_0x365bed[_0xcfa4('0xe')]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x365bed[_0xcfa4('0xf')]['toString']();}else if(_0x365bed[_0xcfa4('0x10')]===_0xcfa4('0x11')&&_0x365bed[_0xcfa4('0x12')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed['variableName']]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x12')]]['toString']();}else if(_0x365bed['type']==='customVariable'&&_0x365bed[_0xcfa4('0x13')]&&_0x365bed['Variable'][_0xcfa4('0x14')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed[_0xcfa4('0x13')][_0xcfa4('0x14')]['toLowerCase']()]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x13')]['name'][_0xcfa4('0x15')]()]['toString']();}});}return _0xffaff5;}function createTicket(_0x2f0368,_0x3b98c9,_0x4a0c6d,_0x40a064,_0x2cb598,_0x48d9f2,_0x221866){logger[_0xcfa4('0x16')]('Creating\x20new\x20ticket...');var _0x116c69=_[_0xcfa4('0x17')]({'parent_id':'','assigned_user_id':_0x3b98c9['id'],'ticketpriorities':_0xcfa4('0x18'),'ticketstatus':_0xcfa4('0x19'),'ticket_title':intUtil[_0xcfa4('0x1a')](_0x40a064[_0xcfa4('0x1b')],_0x2cb598,'\x20'),'description':intUtil[_0xcfa4('0x1a')](_0x40a064['Descriptions'],_0x2cb598,'\x0a'),'contact_id':_0x4a0c6d['id']},getCustomFields(_0x48d9f2,_0x2cb598));var _0x20268f={'method':'POST','uri':util['format'](_0xcfa4('0x1c'),_0x2f0368[_0xcfa4('0x1d')]),'form':{'operation':'create','username':_0x2f0368['username'],'sessionName':_0x221866[_0xcfa4('0x1e')],'elementType':'HelpDesk','element':JSON[_0xcfa4('0x1f')](_0x116c69)},'json':!![]};return request(_0x20268f)[_0xcfa4('0x20')](function(_0x4cd016){if(_0x4cd016[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')]({'id':_0x4cd016[_0xcfa4('0x23')]['id']});}else{throw new Error(util['format'](_0xcfa4('0x24'),JSON[_0xcfa4('0x1f')](_0x4cd016[_0xcfa4('0x25')])));}})[_0xcfa4('0x26')](function(_0x242d53){var _0x54e92a=_0x242d53[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x29'),_0x54e92a,JSON[_0xcfa4('0x1f')](_0x242d53));});}function getUser(_0x23d457,_0x51be36,_0x407d95){if(intUtil[_0xcfa4('0x2a')](_0x51be36)){logger['info']('Getting\x20agent\x20with\x20email',_0x51be36);return request({'method':_0xcfa4('0x2b'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x23d457[_0xcfa4('0x1d')]),'qs':{'operation':'query','username':_0x23d457[_0xcfa4('0x2d')],'sessionName':_0x407d95[_0xcfa4('0x1e')],'query':util['format'](_0xcfa4('0x2e'),_0x51be36)},'json':!![]})[_0xcfa4('0x20')](function(_0x82f226){if(_0x82f226[_0xcfa4('0x21')]&&_0x82f226[_0xcfa4('0x23')][_0xcfa4('0xb')]){logger['info'](_0xcfa4('0x2f'));return BPromise[_0xcfa4('0x22')]({'id':_0x82f226[_0xcfa4('0x23')][0x0]['id'],'email':_0x82f226[_0xcfa4('0x23')][0x0][_0xcfa4('0x30')],'name':_0x82f226['result'][0x0]['first_name']+'\x20'+_0x82f226[_0xcfa4('0x23')][_0xcfa4('0x31')]});}else{logger[_0xcfa4('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xcfa4('0x22')]({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457['username'],'name':_0xcfa4('0x33')});}})['catch'](function(_0x469369){var _0x72a6f8=_0x469369[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x34'),_0x72a6f8,JSON['stringify'](_0x469369));});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x35'));return BPromise['resolve']({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457[_0xcfa4('0x2d')],'name':_0xcfa4('0x33')})[_0xcfa4('0x26')](function(_0x2dcdf3){var _0xd4e5c4=_0x2dcdf3[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xcfa4('0x34'),_0xd4e5c4,JSON[_0xcfa4('0x1f')](_0x2dcdf3));});}}function getEndUser(_0x86ecaf,_0x2cfbbe,_0x112047,_0x264a12){logger[_0xcfa4('0x16')](_0xcfa4('0x36'),_0x112047);return request({'method':'GET','uri':util['format'](_0xcfa4('0x1c'),_0x86ecaf['remoteUri']),'qs':{'operation':_0xcfa4('0x37'),'username':_0x86ecaf['username'],'sessionName':_0x264a12['sessionName'],'query':util[_0xcfa4('0x2c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x112047,_0x112047,_0x112047,_0x112047,_0x112047)},'json':!![]})[_0xcfa4('0x20')](function(_0x341636){if(_0x341636[_0xcfa4('0x21')]&&_0x341636['result'][_0xcfa4('0xb')]){logger[_0xcfa4('0x16')](_0xcfa4('0x38'));return BPromise[_0xcfa4('0x22')]({'id':_0x341636[_0xcfa4('0x23')][0x0]['id'],'name':_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x39')]+'\x20'+_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x3a')],'phone':_0x112047});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x3b'));return request({'method':'POST','uri':util[_0xcfa4('0x2c')]('%s/webservice.php',_0x86ecaf[_0xcfa4('0x1d')]),'form':{'operation':_0xcfa4('0x3c'),'sessionName':_0x264a12['sessionName'],'elementType':_0xcfa4('0x3d'),'element':JSON['stringify']({'lastname':_0x2cfbbe,'phone':_0x112047,'assigned_user_id':'\x20'})},'json':!![]})[_0xcfa4('0x20')](function(_0x5d9725){logger[_0xcfa4('0x16')](_0xcfa4('0x3e'));return BPromise[_0xcfa4('0x22')]({'id':_0x5d9725[_0xcfa4('0x23')]['id'],'name':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3a')],'phone':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3f')]});})[_0xcfa4('0x26')](function(_0x134743){var _0x223705=_0x134743[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),'getEndUser',_0x223705,JSON[_0xcfa4('0x1f')](_0x134743));});}});}function getConnection(_0x5ed63e){var _0xf39cdf=_0x5ed63e[_0xcfa4('0x2d')];var _0x5b9162=_0x5ed63e[_0xcfa4('0x40')];return request({'method':'GET','uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'qs':{'operation':_0xcfa4('0x41'),'username':_0xf39cdf},'json':!![]})[_0xcfa4('0x20')](function(_0x4b2ddd){if(_0x4b2ddd['success']){return request({'method':_0xcfa4('0x42'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'form':{'operation':'login','username':_0xf39cdf,'accessKey':md5(_0x4b2ddd[_0xcfa4('0x23')]['token']+_0x5b9162)},'json':!![]});}})[_0xcfa4('0x20')](function(_0x2b006e){if(_0x2b006e[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')](_0x2b006e['result']);}else{throw new Error(util[_0xcfa4('0x2c')](_0xcfa4('0x43'),_0x5ed63e['id']));}})[_0xcfa4('0x26')](function(_0xac6210){var _0x1ef641=_0xac6210[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x44'),_0x1ef641,JSON[_0xcfa4('0x1f')](_0xac6210));});}function request(_0x3d1261){logger['info']('[HTTP]',JSON[_0xcfa4('0x1f')](_0x3d1261));return rp(_0x3d1261);}exports[_0xcfa4('0x45')]=function(_0x1f4ff0,_0x52de4b,_0x3021aa,_0x46571d,_0x5d86c5,_0x47ebd4){var _0x4896b3,_0x36b350,_0x6809d7,_0x301b0e;_0x47ebd4[_0xcfa4('0x1d')]=intUtil[_0xcfa4('0x46')](_0x47ebd4['remoteUri']);if(_0x5d86c5&&_0x5d86c5[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('[QUEUE]',_0xcfa4('0x48'));_0x52de4b['recordingURL']=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x47ebd4[_0xcfa4('0x4a')],_0x52de4b[_0xcfa4('0x4b')],md5(_0x52de4b['uniqueid']));}else{_0x52de4b[_0xcfa4('0x4c')]='';}return getConnection(_0x47ebd4)['then'](function(_0x32d064){_0x301b0e=_0x32d064;return getUser(_0x47ebd4,_0x46571d[_0xcfa4('0x4d')],_0x301b0e);})['then'](function(_0x1251be){_0x4896b3=_0x1251be;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x4896b3['id']);return getEndUser(_0x47ebd4,_0x52de4b[_0xcfa4('0x4f')],_0x52de4b['calleridnum'],_0x301b0e);})[_0xcfa4('0x20')](function(_0x459a02){_0x36b350=_0x459a02;logger['info'](_0xcfa4('0x50'),_0x36b350['id']);return createTicket(_0x47ebd4,_0x4896b3,_0x36b350,_0x3021aa,_0x52de4b,_0x3021aa[_0xcfa4('0x51')],_0x301b0e);})[_0xcfa4('0x20')](function(_0x544fb0){_0x6809d7=_0x544fb0;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger[_0xcfa4('0x16')](_0xcfa4('0x53'),_0x6809d7['id']);var _0x341815=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x47ebd4[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x6809d7['id'],'x')[0x1]);logger['info'](_0xcfa4('0x56'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')]('user:%s',_0x46571d[_0xcfa4('0x14')]),_0xcfa4('0x57'),{'uri':_0x341815});})['catch'](function(_0x21082e){logger[_0xcfa4('0x25')]('[QUEUE]',JSON['stringify'](_0x21082e));});};exports['outbound']=function(_0x5f4555,_0x457186,_0x172e8a,_0xd4bc1b,_0x276298,_0x31f86e,_0xfcefa4){var _0x25da7b,_0x2d1022,_0x292465,_0x26f7af;_0x31f86e['remoteUri']=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x1d')]);_0x31f86e[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x4a')]);if(_0xfcefa4&&_0xfcefa4[_0xcfa4('0x58')]&&_0xfcefa4['recordingFormat']!=='none'){logger['info'](_0xcfa4('0x59'),_0xcfa4('0x48'));_0x457186[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x31f86e[_0xcfa4('0x4a')],_0x457186[_0xcfa4('0x4b')],md5(_0x457186[_0xcfa4('0x4b')]));}return getConnection(_0x31f86e)['then'](function(_0x2b5973){_0x26f7af=_0x2b5973;return getUser(_0x31f86e,_0xd4bc1b[_0xcfa4('0x4d')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x44d514){_0x25da7b=_0x44d514;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x25da7b['id']);return getEndUser(_0x31f86e,_0x457186[_0xcfa4('0x5a')],_0x457186[_0xcfa4('0x5b')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x3136e7){_0x2d1022=_0x3136e7;logger[_0xcfa4('0x16')](_0xcfa4('0x50'),_0x2d1022['id']);return createTicket(_0x31f86e,_0x25da7b,_0x2d1022,_0x172e8a,_0x457186,_0x172e8a[_0xcfa4('0x51')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x49444a){_0x292465=_0x49444a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x292465['id']);var _0x457f5f=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x31f86e[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x292465['id'],'x')[0x1]);logger[_0xcfa4('0x16')](_0xcfa4('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')](_0xcfa4('0x5c'),_0xd4bc1b['name']),_0xcfa4('0x57'),{'uri':_0x457f5f});})[_0xcfa4('0x26')](function(_0x6d9328){logger[_0xcfa4('0x25')]('[OUTBOUND]',JSON['stringify'](_0x6d9328));});};exports['unmanaged']=function(_0x28bc7c,_0x372bd5,_0x4c134f,_0x4412f7,_0x2feadd,_0x2f6436){var _0x2ff1e6,_0x4032fc,_0x4dc8b0,_0x477a37;_0x2f6436[_0xcfa4('0x1d')]=intUtil['stripTrailingSlash'](_0x2f6436[_0xcfa4('0x1d')]);_0x2f6436[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x2f6436[_0xcfa4('0x4a')]);if(_0x2feadd&&_0x2feadd[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('['+_0x372bd5[_0xcfa4('0x5d')][_0xcfa4('0x5e')]()+']',_0xcfa4('0x48'));_0x372bd5[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x2f6436['serverUrl'],_0x372bd5['uniqueid'],md5(_0x372bd5[_0xcfa4('0x4b')]));}else{_0x372bd5['recordingURL']='';}return getConnection(_0x2f6436)[_0xcfa4('0x20')](function(_0x74003){_0x477a37=_0x74003;return getUser(_0x2f6436,'',_0x477a37);})['then'](function(_0x18c0b4){_0x2ff1e6=_0x18c0b4;logger[_0xcfa4('0x16')]('The\x20User\x20ID\x20is:',_0x2ff1e6['id']);return getEndUser(_0x2f6436,_0x372bd5[_0xcfa4('0x4f')],_0x372bd5[_0xcfa4('0x5f')],_0x477a37);})[_0xcfa4('0x20')](function(_0x5e6d6d){_0x4032fc=_0x5e6d6d;logger[_0xcfa4('0x16')]('The\x20Enduser\x20ID\x20is:',_0x4032fc['id']);return createTicket(_0x2f6436,_0x2ff1e6,_0x4032fc,_0x4c134f,_0x372bd5,_0x4c134f['Fields'],_0x477a37);})[_0xcfa4('0x20')](function(_0x23b60a){_0x4dc8b0=_0x23b60a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x4dc8b0['id']);})[_0xcfa4('0x26')](function(_0x59ecf3){logger[_0xcfa4('0x25')]('['+_0x372bd5['lastevent'][_0xcfa4('0x5e')]()+']',JSON[_0xcfa4('0x1f')](_0x59ecf3));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff