// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x694b=['token','Account\x20%d\x20is\x20not\x20valid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','defaults','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Open','getString','Subjects','Descriptions','format','create','username','sessionName','stringify','then','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','Agent\x20found!','resolve','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login'];(function(_0x4fdd28,_0xa33304){var _0x117f46=function(_0x956254){while(--_0x956254){_0x4fdd28['push'](_0x4fdd28['shift']());}};_0x117f46(++_0xa33304);}(_0x694b,0x1af));var _0xb694=function(_0xc7fdbd,_0x1108b0){_0xc7fdbd=_0xc7fdbd-0x0;var _0x2bcd6d=_0x694b[_0xc7fdbd];return _0x2bcd6d;};'use strict';var _=require(_0xb694('0x0'));var rp=require(_0xb694('0x1'));var BPromise=require('bluebird');var md5=require(_0xb694('0x2'));var util=require('util');var Redis=require(_0xb694('0x3'));var intUtil=require(_0xb694('0x4'));var config=require(_0xb694('0x5'));var logger=require(_0xb694('0x6'))(_0xb694('0x7'));config['redis']=_[_0xb694('0x8')](config[_0xb694('0x9')],{'host':_0xb694('0xa'),'port':0x18eb});var io=require(_0xb694('0xb'))(new Redis(config[_0xb694('0x9')]));function emit(_0xd46056,_0x32f429,_0x3e370d){io['to'](_0xd46056)[_0xb694('0xc')](_0x32f429,_0x3e370d);}function getCustomFields(_0x5e7a0f,_0x32efc9){var _0x3938d1={};if(_0x5e7a0f[_0xb694('0xd')]>0x0){_[_0xb694('0xe')](_0x5e7a0f,function(_0x4d25f6){if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x10')&&_0x4d25f6[_0xb694('0x11')]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x4d25f6[_0xb694('0x12')][_0xb694('0x13')]();}else if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x14')&&_0x4d25f6['variableName']&&_0x4d25f6[_0xb694('0x11')]&&_0x32efc9[_0x4d25f6[_0xb694('0x15')]]){_0x3938d1[_0x4d25f6['idField']]=_0x32efc9[_0x4d25f6[_0xb694('0x15')]]['toString']();}else if(_0x4d25f6['type']===_0xb694('0x16')&&_0x4d25f6[_0xb694('0x17')]&&_0x4d25f6['Variable'][_0xb694('0x18')]&&_0x4d25f6['idField']&&_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')][_0xb694('0x19')]()]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')]['toLowerCase']()]['toString']();}});}return _0x3938d1;}function createTicket(_0xdcd271,_0x421a02,_0x3e3d8d,_0x116c1a,_0x18bfee,_0x148ef8,_0x5756de){logger[_0xb694('0x1a')]('Creating\x20new\x20ticket...');var _0x49210a=_['merge']({'parent_id':'','assigned_user_id':_0x421a02['id'],'ticketpriorities':'Normal','ticketstatus':_0xb694('0x1b'),'ticket_title':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1d')],_0x18bfee,'\x20'),'description':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1e')],_0x18bfee,'\x0a'),'contact_id':_0x3e3d8d['id']},getCustomFields(_0x148ef8,_0x18bfee));var _0x148f16={'method':'POST','uri':util[_0xb694('0x1f')]('%s/webservice.php',_0xdcd271['remoteUri']),'form':{'operation':_0xb694('0x20'),'username':_0xdcd271[_0xb694('0x21')],'sessionName':_0x5756de[_0xb694('0x22')],'elementType':'HelpDesk','element':JSON[_0xb694('0x23')](_0x49210a)},'json':!![]};return request(_0x148f16)[_0xb694('0x24')](function(_0x27a9f8){if(_0x27a9f8['success']){return BPromise['resolve']({'id':_0x27a9f8['result']['id']});}else{throw new Error(util[_0xb694('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0xb694('0x23')](_0x27a9f8[_0xb694('0x25')])));}})[_0xb694('0x26')](function(_0x3a54d0){var _0x3c37a1=_0x3a54d0[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'createTicket',_0x3c37a1,JSON[_0xb694('0x23')](_0x3a54d0));});}function getUser(_0x461cb6,_0x419e52,_0x738393){if(intUtil[_0xb694('0x29')](_0x419e52)){logger[_0xb694('0x1a')](_0xb694('0x2a'),_0x419e52);return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x461cb6[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x461cb6[_0xb694('0x21')],'sessionName':_0x738393[_0xb694('0x22')],'query':util[_0xb694('0x1f')](_0xb694('0x2f'),_0x419e52)},'json':!![]})[_0xb694('0x24')](function(_0x217689){if(_0x217689[_0xb694('0x30')]&&_0x217689[_0xb694('0x31')][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x32'));return BPromise[_0xb694('0x33')]({'id':_0x217689['result'][0x0]['id'],'email':_0x217689[_0xb694('0x31')][0x0]['email1'],'name':_0x217689['result'][0x0][_0xb694('0x34')]+'\x20'+_0x217689[_0xb694('0x31')][_0xb694('0x35')]});}else{logger[_0xb694('0x1a')](_0xb694('0x36'));return BPromise['resolve']({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')});}})[_0xb694('0x26')](function(_0x742a7e){var _0x52a81a=_0x742a7e[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0x52a81a,JSON['stringify'](_0x742a7e));});}else{logger['info'](_0xb694('0x36'));return BPromise[_0xb694('0x33')]({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')})[_0xb694('0x26')](function(_0x58532d){var _0xb5b39=_0x58532d[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0xb5b39,JSON[_0xb694('0x23')](_0x58532d));});}}function getEndUser(_0x20becb,_0x4b2200,_0x3ae8f8,_0x353517){logger[_0xb694('0x1a')]('Searching\x20end\x20user\x20with\x20phone',_0x3ae8f8);return request({'method':_0xb694('0x2b'),'uri':util['format'](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x20becb[_0xb694('0x21')],'sessionName':_0x353517['sessionName'],'query':util[_0xb694('0x1f')](_0xb694('0x3a'),_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8)},'json':!![]})[_0xb694('0x24')](function(_0xea34ca){if(_0xea34ca[_0xb694('0x30')]&&_0xea34ca['result'][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x3b'));return BPromise[_0xb694('0x33')]({'id':_0xea34ca['result'][0x0]['id'],'name':_0xea34ca[_0xb694('0x31')][0x0]['firstname']+'\x20'+_0xea34ca[_0xb694('0x31')][0x0][_0xb694('0x3c')],'phone':_0x3ae8f8});}else{logger[_0xb694('0x1a')](_0xb694('0x3d'));return request({'method':_0xb694('0x3e'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x20'),'sessionName':_0x353517[_0xb694('0x22')],'elementType':_0xb694('0x3f'),'element':JSON[_0xb694('0x23')]({'lastname':_0x4b2200,'phone':_0x3ae8f8,'assigned_user_id':'\x20'})},'json':!![]})[_0xb694('0x24')](function(_0x15504b){logger[_0xb694('0x1a')](_0xb694('0x40'));return BPromise['resolve']({'id':_0x15504b['result']['id'],'name':_0x15504b['result'][_0xb694('0x3c')],'phone':_0x15504b[_0xb694('0x31')]['phone']});})[_0xb694('0x26')](function(_0x3a1787){var _0x590fce=_0x3a1787[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x41'),_0x590fce,JSON[_0xb694('0x23')](_0x3a1787));});}});}function getConnection(_0x44f017){var _0x47b2ad=_0x44f017[_0xb694('0x21')];var _0x1f93db=_0x44f017[_0xb694('0x42')];return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')]('%s/webservice.php',_0x44f017[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x43'),'username':_0x47b2ad},'json':!![]})[_0xb694('0x24')](function(_0x27f903){if(_0x27f903[_0xb694('0x30')]){return request({'method':_0xb694('0x3e'),'uri':util['format'](_0xb694('0x2c'),_0x44f017[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x44'),'username':_0x47b2ad,'accessKey':md5(_0x27f903['result'][_0xb694('0x45')]+_0x1f93db)},'json':!![]});}})['then'](function(_0x46e2a4){if(_0x46e2a4['success']){return BPromise[_0xb694('0x33')](_0x46e2a4['result']);}else{throw new Error(util['format'](_0xb694('0x46'),_0x44f017['id']));}})[_0xb694('0x26')](function(_0x387fe4){var _0x7bb35f=_0x387fe4[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'getConnection',_0x7bb35f,JSON[_0xb694('0x23')](_0x387fe4));});}function request(_0x1a9d58){logger[_0xb694('0x1a')]('[HTTP]',JSON[_0xb694('0x23')](_0x1a9d58));return rp(_0x1a9d58);}exports['queue']=function(_0x5bcd84,_0x4b6526,_0x43cab0,_0x231862,_0x2c1c07,_0x5e764d){var _0x586421,_0x541365,_0xceed9a,_0x1a5103;_0x5e764d[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x5e764d[_0xb694('0x2d')]);if(_0x2c1c07&&_0x2c1c07[_0xb694('0x47')]){logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x49'));_0x4b6526[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x5e764d[_0xb694('0x4c')],_0x4b6526['uniqueid'],md5(_0x4b6526['uniqueid']));}else{_0x4b6526['recordingURL']='';}return getConnection(_0x5e764d)[_0xb694('0x24')](function(_0x26d9e4){_0x1a5103=_0x26d9e4;return getUser(_0x5e764d,_0x231862[_0xb694('0x4d')],_0x1a5103);})[_0xb694('0x24')](function(_0x503850){_0x586421=_0x503850;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x586421['id']);return getEndUser(_0x5e764d,_0x4b6526[_0xb694('0x4f')],_0x4b6526[_0xb694('0x50')],_0x1a5103);})[_0xb694('0x24')](function(_0x304330){_0x541365=_0x304330;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x541365['id']);return createTicket(_0x5e764d,_0x586421,_0x541365,_0x43cab0,_0x4b6526,_0x43cab0[_0xb694('0x52')],_0x1a5103);})['then'](function(_0x2d0ccb){_0xceed9a=_0x2d0ccb;logger[_0xb694('0x1a')](_0xb694('0x53'));logger['info'](_0xb694('0x54'),_0xceed9a['id']);var _0x41a926=util[_0xb694('0x1f')](_0xb694('0x55'),_0x5e764d[_0xb694('0x2d')],_[_0xb694('0x56')](_0xceed9a['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x57'));emit(util[_0xb694('0x1f')](_0xb694('0x58'),_0x231862[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0x41a926});})[_0xb694('0x26')](function(_0x4c897e){logger['error']('[QUEUE]',JSON[_0xb694('0x23')](_0x4c897e));});};exports[_0xb694('0x5a')]=function(_0x992cd1,_0x3cb33e,_0x3348fa,_0x5e9678,_0x4cece7,_0xb25f5a,_0x13bf08){var _0x2e3c45,_0x25c1c3,_0x15b64e,_0x375e8b;_0xb25f5a['remoteUri']=intUtil['stripTrailingSlash'](_0xb25f5a[_0xb694('0x2d')]);_0xb25f5a['serverUrl']=intUtil[_0xb694('0x5b')](_0xb25f5a['serverUrl']);if(_0x13bf08&&_0x13bf08[_0xb694('0x5c')]&&_0x13bf08[_0xb694('0x5c')]!=='none'){logger['info'](_0xb694('0x5d'),_0xb694('0x49'));_0x3cb33e[_0xb694('0x4a')]=util['format'](_0xb694('0x4b'),_0xb25f5a[_0xb694('0x4c')],_0x3cb33e[_0xb694('0x5e')],md5(_0x3cb33e[_0xb694('0x5e')]));}return getConnection(_0xb25f5a)[_0xb694('0x24')](function(_0x851f02){_0x375e8b=_0x851f02;return getUser(_0xb25f5a,_0x5e9678['email'],_0x375e8b);})[_0xb694('0x24')](function(_0x446c19){_0x2e3c45=_0x446c19;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x2e3c45['id']);return getEndUser(_0xb25f5a,_0x3cb33e[_0xb694('0x5f')],_0x3cb33e[_0xb694('0x60')],_0x375e8b);})[_0xb694('0x24')](function(_0x3e7cb0){_0x25c1c3=_0x3e7cb0;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x25c1c3['id']);return createTicket(_0xb25f5a,_0x2e3c45,_0x25c1c3,_0x3348fa,_0x3cb33e,_0x3348fa['Fields'],_0x375e8b);})[_0xb694('0x24')](function(_0x2bd9d5){_0x15b64e=_0x2bd9d5;logger[_0xb694('0x1a')](_0xb694('0x53'));logger[_0xb694('0x1a')](_0xb694('0x54'),_0x15b64e['id']);var _0xa43597=util[_0xb694('0x1f')](_0xb694('0x55'),_0xb25f5a[_0xb694('0x2d')],_[_0xb694('0x56')](_0x15b64e['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x5d'),_0xb694('0x57'));emit(util['format'](_0xb694('0x58'),_0x5e9678[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0xa43597});})['catch'](function(_0x4506ef){logger[_0xb694('0x25')]('[OUTBOUND]',JSON[_0xb694('0x23')](_0x4506ef));});};exports[_0xb694('0x61')]=function(_0x16b39b,_0x28f612,_0x4c4731,_0xbba879,_0x4a4bcb,_0x55297a){var _0xad5381,_0x56e733,_0x410f6c,_0x5ebe46;_0x55297a[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x55297a[_0xb694('0x2d')]);_0x55297a['serverUrl']=intUtil[_0xb694('0x5b')](_0x55297a[_0xb694('0x4c')]);if(_0x4a4bcb&&_0x4a4bcb['monitor_format']){logger[_0xb694('0x1a')]('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',_0xb694('0x49'));_0x28f612[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x55297a['serverUrl'],_0x28f612[_0xb694('0x5e')],md5(_0x28f612['uniqueid']));}else{_0x28f612[_0xb694('0x4a')]='';}return getConnection(_0x55297a)[_0xb694('0x24')](function(_0x359e98){_0x5ebe46=_0x359e98;return getUser(_0x55297a,'',_0x5ebe46);})[_0xb694('0x24')](function(_0xcf5c8e){_0xad5381=_0xcf5c8e;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0xad5381['id']);return getEndUser(_0x55297a,_0x28f612[_0xb694('0x4f')],_0x28f612[_0xb694('0x50')],_0x5ebe46);})['then'](function(_0x91d253){_0x56e733=_0x91d253;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x56e733['id']);return createTicket(_0x55297a,_0xad5381,_0x56e733,_0x4c4731,_0x28f612,_0x4c4731[_0xb694('0x52')],_0x5ebe46);})[_0xb694('0x24')](function(_0x2dc61f){_0x410f6c=_0x2dc61f;logger['info']('Ticket\x20created!');logger[_0xb694('0x1a')](_0xb694('0x54'),_0x410f6c['id']);})[_0xb694('0x26')](function(_0x1436bf){logger['error']('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',JSON['stringify'](_0x1436bf));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff