// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x356a=['Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','query','then','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','getUser','userId','admin','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','unmanaged','lastevent','calleridname','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','length','forEach','idField','content','variable','variableName','toString','type','customVariable'];(function(_0xd6da34,_0x4db225){var _0x25b821=function(_0x269eb0){while(--_0x269eb0){_0xd6da34['push'](_0xd6da34['shift']());}};_0x25b821(++_0x4db225);}(_0x356a,0x187));var _0xa356=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x356a[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xa356('0x0'));var rp=require(_0xa356('0x1'));var BPromise=require(_0xa356('0x2'));var md5=require(_0xa356('0x3'));var util=require(_0xa356('0x4'));var Redis=require(_0xa356('0x5'));var intUtil=require(_0xa356('0x6'));var config=require(_0xa356('0x7'));var logger=require(_0xa356('0x8'))('vTiger');config[_0xa356('0x9')]=_[_0xa356('0xa')](config[_0xa356('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xa356('0xb'))(new Redis(config['redis']));function emit(_0x339d6b,_0x3509c2,_0x223fb8){io['to'](_0x339d6b)['emit'](_0x3509c2,_0x223fb8);}function getCustomFields(_0x69b40,_0x48b639){var _0x46f7ea={};if(_0x69b40[_0xa356('0xc')]>0x0){_[_0xa356('0xd')](_0x69b40,function(_0x25d0b0){if(_0x25d0b0['type']==='string'&&_0x25d0b0[_0xa356('0xe')]){_0x46f7ea[_0x25d0b0[_0xa356('0xe')]]=_0x25d0b0[_0xa356('0xf')]['toString']();}else if(_0x25d0b0['type']===_0xa356('0x10')&&_0x25d0b0['variableName']&&_0x25d0b0[_0xa356('0xe')]&&_0x48b639[_0x25d0b0[_0xa356('0x11')]]){_0x46f7ea[_0x25d0b0[_0xa356('0xe')]]=_0x48b639[_0x25d0b0[_0xa356('0x11')]][_0xa356('0x12')]();}else if(_0x25d0b0[_0xa356('0x13')]===_0xa356('0x14')&&_0x25d0b0['Variable']&&_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')]&&_0x25d0b0['idField']&&_0x48b639[_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')][_0xa356('0x17')]()]){_0x46f7ea[_0x25d0b0['idField']]=_0x48b639[_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')][_0xa356('0x17')]()][_0xa356('0x12')]();}});}return _0x46f7ea;}function createTicket(_0x1d1e66,_0x1fb982,_0x1a8d18,_0x47fad9,_0x2fcb52,_0x3e1b3e,_0x9cb157){logger[_0xa356('0x18')](_0xa356('0x19'));var _0x51399c=_[_0xa356('0x1a')]({'parent_id':'','assigned_user_id':_0x1fb982['id'],'ticketpriorities':_0xa356('0x1b'),'ticketstatus':_0xa356('0x1c'),'ticket_title':intUtil[_0xa356('0x1d')](_0x47fad9[_0xa356('0x1e')],_0x2fcb52,'\x20'),'description':intUtil[_0xa356('0x1d')](_0x47fad9[_0xa356('0x1f')],_0x2fcb52,'\x0a'),'contact_id':_0x1a8d18['id']},getCustomFields(_0x3e1b3e,_0x2fcb52));var _0x340a5c={'method':_0xa356('0x20'),'uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x1d1e66['remoteUri']),'form':{'operation':_0xa356('0x23'),'username':_0x1d1e66[_0xa356('0x24')],'sessionName':_0x9cb157[_0xa356('0x25')],'elementType':_0xa356('0x26'),'element':JSON[_0xa356('0x27')](_0x51399c)},'json':!![]};return request(_0x340a5c)['then'](function(_0x509769){if(_0x509769[_0xa356('0x28')]){return BPromise[_0xa356('0x29')]({'id':_0x509769[_0xa356('0x2a')]['id']});}else{throw new Error(util[_0xa356('0x21')](_0xa356('0x2b'),JSON[_0xa356('0x27')](_0x509769[_0xa356('0x2c')])));}})[_0xa356('0x2d')](function(_0x557f1f){var _0x564975=_0x557f1f[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')](_0xa356('0x2f'),'createTicket',_0x564975,JSON[_0xa356('0x27')](_0x557f1f));});}function getUser(_0x31ce20,_0x7dd1ab,_0xe27b8){if(intUtil['validateEmail'](_0x7dd1ab)){logger[_0xa356('0x18')](_0xa356('0x30'),_0x7dd1ab);return request({'method':_0xa356('0x31'),'uri':util['format']('%s/webservice.php',_0x31ce20[_0xa356('0x32')]),'qs':{'operation':_0xa356('0x33'),'username':_0x31ce20['username'],'sessionName':_0xe27b8[_0xa356('0x25')],'query':util[_0xa356('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x7dd1ab)},'json':!![]})[_0xa356('0x34')](function(_0x34c956){if(_0x34c956['success']&&_0x34c956[_0xa356('0x2a')]['length']){logger['info'](_0xa356('0x35'));return BPromise[_0xa356('0x29')]({'id':_0x34c956[_0xa356('0x2a')][0x0]['id'],'email':_0x34c956['result'][0x0][_0xa356('0x36')],'name':_0x34c956[_0xa356('0x2a')][0x0]['first_name']+'\x20'+_0x34c956[_0xa356('0x2a')]['last_name']});}else{logger['info'](_0xa356('0x37'));return BPromise[_0xa356('0x29')]({'id':_0xe27b8['userId'],'email':_0x31ce20[_0xa356('0x24')],'name':'admin'});}})[_0xa356('0x2d')](function(_0x2daac3){var _0x2abd50=_0x2daac3[_0xa356('0x2e')]||0x1f4;logger['error'](_0xa356('0x2f'),_0xa356('0x38'),_0x2abd50,JSON['stringify'](_0x2daac3));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xa356('0x29')]({'id':_0xe27b8[_0xa356('0x39')],'email':_0x31ce20[_0xa356('0x24')],'name':_0xa356('0x3a')})[_0xa356('0x2d')](function(_0x159b69){var _0x25b590=_0x159b69[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xa356('0x38'),_0x25b590,JSON['stringify'](_0x159b69));});}}function getEndUser(_0x391600,_0x2b3b5c,_0x452048,_0x4a58a1){logger['info'](_0xa356('0x3b'),_0x452048);return request({'method':'GET','uri':util['format'](_0xa356('0x22'),_0x391600[_0xa356('0x32')]),'qs':{'operation':_0xa356('0x33'),'username':_0x391600[_0xa356('0x24')],'sessionName':_0x4a58a1[_0xa356('0x25')],'query':util[_0xa356('0x21')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x452048,_0x452048,_0x452048,_0x452048,_0x452048)},'json':!![]})[_0xa356('0x34')](function(_0x33c8f7){if(_0x33c8f7['success']&&_0x33c8f7[_0xa356('0x2a')][_0xa356('0xc')]){logger['info'](_0xa356('0x3c'));return BPromise[_0xa356('0x29')]({'id':_0x33c8f7[_0xa356('0x2a')][0x0]['id'],'name':_0x33c8f7[_0xa356('0x2a')][0x0][_0xa356('0x3d')]+'\x20'+_0x33c8f7[_0xa356('0x2a')][0x0]['lastname'],'phone':_0x452048});}else{logger[_0xa356('0x18')](_0xa356('0x3e'));return request({'method':'POST','uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x391600[_0xa356('0x32')]),'form':{'operation':_0xa356('0x23'),'sessionName':_0x4a58a1['sessionName'],'elementType':_0xa356('0x3f'),'element':JSON[_0xa356('0x27')]({'lastname':_0x2b3b5c,'phone':_0x452048,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x2a5f41){logger[_0xa356('0x18')](_0xa356('0x40'));return BPromise[_0xa356('0x29')]({'id':_0x2a5f41[_0xa356('0x2a')]['id'],'name':_0x2a5f41[_0xa356('0x2a')]['lastname'],'phone':_0x2a5f41['result'][_0xa356('0x41')]});})[_0xa356('0x2d')](function(_0x25dd59){var _0x3eb793=_0x25dd59[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')](_0xa356('0x2f'),_0xa356('0x42'),_0x3eb793,JSON['stringify'](_0x25dd59));});}});}function getConnection(_0x32b264){var _0x223d3f=_0x32b264[_0xa356('0x24')];var _0x481fcf=_0x32b264['accessKey'];return request({'method':'GET','uri':util['format'](_0xa356('0x22'),_0x32b264['remoteUri']),'qs':{'operation':_0xa356('0x43'),'username':_0x223d3f},'json':!![]})[_0xa356('0x34')](function(_0x4c4383){if(_0x4c4383['success']){return request({'method':_0xa356('0x20'),'uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x32b264[_0xa356('0x32')]),'form':{'operation':_0xa356('0x44'),'username':_0x223d3f,'accessKey':md5(_0x4c4383[_0xa356('0x2a')][_0xa356('0x45')]+_0x481fcf)},'json':!![]});}})['then'](function(_0x15d6f2){if(_0x15d6f2['success']){return BPromise[_0xa356('0x29')](_0x15d6f2['result']);}else{throw new Error(util[_0xa356('0x21')](_0xa356('0x46'),_0x32b264['id']));}})[_0xa356('0x2d')](function(_0x36b793){var _0x4a0305=_0x36b793[_0xa356('0x2e')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x4a0305,JSON[_0xa356('0x27')](_0x36b793));});}function request(_0x3ed6ed){logger[_0xa356('0x18')](_0xa356('0x47'),JSON[_0xa356('0x27')](_0x3ed6ed));return rp(_0x3ed6ed);}exports[_0xa356('0x48')]=function(_0xe939d3,_0x32a2bb,_0x5df173,_0x220622,_0x395721,_0xa7f1f4){var _0x40e4ee,_0x1fe72e,_0x1d7dbd,_0x4141fe;_0xa7f1f4[_0xa356('0x32')]=intUtil[_0xa356('0x49')](_0xa7f1f4[_0xa356('0x32')]);if(_0x395721&&_0x395721[_0xa356('0x4a')]){logger[_0xa356('0x18')](_0xa356('0x4b'),_0xa356('0x4c'));_0x32a2bb[_0xa356('0x4d')]=util[_0xa356('0x21')](_0xa356('0x4e'),_0xa7f1f4['serverUrl'],_0x32a2bb[_0xa356('0x4f')],md5(_0x32a2bb[_0xa356('0x4f')]));}else{_0x32a2bb[_0xa356('0x4d')]='';}return getConnection(_0xa7f1f4)[_0xa356('0x34')](function(_0xce788e){_0x4141fe=_0xce788e;return getUser(_0xa7f1f4,_0x220622[_0xa356('0x50')],_0x4141fe);})[_0xa356('0x34')](function(_0x573269){_0x40e4ee=_0x573269;logger[_0xa356('0x18')]('The\x20User\x20ID\x20is:',_0x40e4ee['id']);return getEndUser(_0xa7f1f4,_0x32a2bb['calleridname'],_0x32a2bb[_0xa356('0x51')],_0x4141fe);})[_0xa356('0x34')](function(_0x49d53f){_0x1fe72e=_0x49d53f;logger[_0xa356('0x18')](_0xa356('0x52'),_0x1fe72e['id']);return createTicket(_0xa7f1f4,_0x40e4ee,_0x1fe72e,_0x5df173,_0x32a2bb,_0x5df173[_0xa356('0x53')],_0x4141fe);})[_0xa356('0x34')](function(_0x50fee5){_0x1d7dbd=_0x50fee5;logger[_0xa356('0x18')](_0xa356('0x54'));logger[_0xa356('0x18')](_0xa356('0x55'),_0x1d7dbd['id']);var _0x54351c=util[_0xa356('0x21')](_0xa356('0x56'),_0xa7f1f4[_0xa356('0x32')],_[_0xa356('0x57')](_0x1d7dbd['id'],'x')[0x1]);logger['info'](_0xa356('0x4b'),_0xa356('0x58'));emit(util[_0xa356('0x21')](_0xa356('0x59'),_0x220622[_0xa356('0x16')]),_0xa356('0x5a'),{'uri':_0x54351c});})['catch'](function(_0x3c0719){logger[_0xa356('0x2c')](_0xa356('0x4b'),JSON[_0xa356('0x27')](_0x3c0719));});};exports[_0xa356('0x5b')]=function(_0x2fbda4,_0x468e66,_0x478d65,_0x54cbd1,_0x3fead1,_0x4c4a6a,_0x10f94f){var _0x533e04,_0x24a59c,_0x4bded7,_0x14b40e;_0x4c4a6a[_0xa356('0x32')]=intUtil[_0xa356('0x49')](_0x4c4a6a[_0xa356('0x32')]);_0x4c4a6a[_0xa356('0x5c')]=intUtil[_0xa356('0x49')](_0x4c4a6a[_0xa356('0x5c')]);if(_0x10f94f&&_0x10f94f[_0xa356('0x5d')]&&_0x10f94f[_0xa356('0x5d')]!==_0xa356('0x5e')){logger[_0xa356('0x18')](_0xa356('0x5f'),_0xa356('0x4c'));_0x468e66[_0xa356('0x4d')]=util['format'](_0xa356('0x4e'),_0x4c4a6a[_0xa356('0x5c')],_0x468e66[_0xa356('0x4f')],md5(_0x468e66['uniqueid']));}return getConnection(_0x4c4a6a)['then'](function(_0x22e70d){_0x14b40e=_0x22e70d;return getUser(_0x4c4a6a,_0x54cbd1[_0xa356('0x50')],_0x14b40e);})[_0xa356('0x34')](function(_0x46bdde){_0x533e04=_0x46bdde;logger[_0xa356('0x18')](_0xa356('0x60'),_0x533e04['id']);return getEndUser(_0x4c4a6a,_0x468e66[_0xa356('0x61')],_0x468e66[_0xa356('0x62')],_0x14b40e);})[_0xa356('0x34')](function(_0x53c5e0){_0x24a59c=_0x53c5e0;logger[_0xa356('0x18')](_0xa356('0x52'),_0x24a59c['id']);return createTicket(_0x4c4a6a,_0x533e04,_0x24a59c,_0x478d65,_0x468e66,_0x478d65[_0xa356('0x53')],_0x14b40e);})[_0xa356('0x34')](function(_0x428104){_0x4bded7=_0x428104;logger[_0xa356('0x18')]('Ticket\x20created!');logger['info'](_0xa356('0x55'),_0x4bded7['id']);var _0x234817=util[_0xa356('0x21')](_0xa356('0x56'),_0x4c4a6a[_0xa356('0x32')],_[_0xa356('0x57')](_0x4bded7['id'],'x')[0x1]);logger[_0xa356('0x18')](_0xa356('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xa356('0x59'),_0x54cbd1[_0xa356('0x16')]),_0xa356('0x5a'),{'uri':_0x234817});})['catch'](function(_0xd27355){logger[_0xa356('0x2c')](_0xa356('0x5f'),JSON[_0xa356('0x27')](_0xd27355));});};exports[_0xa356('0x63')]=function(_0xf856ec,_0x3e7a24,_0x449420,_0x3fd28e,_0x57b3ca,_0x2e86a9){var _0x51774c,_0x2217df,_0x211984,_0x4d9bcc;_0x2e86a9['remoteUri']=intUtil[_0xa356('0x49')](_0x2e86a9[_0xa356('0x32')]);_0x2e86a9[_0xa356('0x5c')]=intUtil['stripTrailingSlash'](_0x2e86a9[_0xa356('0x5c')]);if(_0x57b3ca&&_0x57b3ca[_0xa356('0x4a')]){logger[_0xa356('0x18')]('['+_0x3e7a24[_0xa356('0x64')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3e7a24['recordingURL']=util['format'](_0xa356('0x4e'),_0x2e86a9[_0xa356('0x5c')],_0x3e7a24[_0xa356('0x4f')],md5(_0x3e7a24[_0xa356('0x4f')]));}else{_0x3e7a24[_0xa356('0x4d')]='';}return getConnection(_0x2e86a9)[_0xa356('0x34')](function(_0x3d56f9){_0x4d9bcc=_0x3d56f9;return getUser(_0x2e86a9,'',_0x4d9bcc);})['then'](function(_0x545876){_0x51774c=_0x545876;logger[_0xa356('0x18')]('The\x20User\x20ID\x20is:',_0x51774c['id']);return getEndUser(_0x2e86a9,_0x3e7a24[_0xa356('0x65')],_0x3e7a24[_0xa356('0x51')],_0x4d9bcc);})['then'](function(_0x5e6019){_0x2217df=_0x5e6019;logger[_0xa356('0x18')](_0xa356('0x52'),_0x2217df['id']);return createTicket(_0x2e86a9,_0x51774c,_0x2217df,_0x449420,_0x3e7a24,_0x449420[_0xa356('0x53')],_0x4d9bcc);})[_0xa356('0x34')](function(_0x34082d){_0x211984=_0x34082d;logger[_0xa356('0x18')](_0xa356('0x54'));logger['info'](_0xa356('0x55'),_0x211984['id']);})['catch'](function(_0x1bea0d){logger[_0xa356('0x2c')]('['+_0x3e7a24[_0xa356('0x64')][_0xa356('0x66')]()+']',JSON[_0xa356('0x27')](_0x1bea0d));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff