// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff