// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1e21=['last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','GET','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','POST','Enduser\x20created.','phone','accessKey','getchallenge','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','email','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','info','merge','Normal','Open','getString','Subjects','Descriptions','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','then','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','format','email1','first_name'];(function(_0x52ab8a,_0xee034b){var _0x5d6ddc=function(_0x283fa6){while(--_0x283fa6){_0x52ab8a['push'](_0x52ab8a['shift']());}};_0x5d6ddc(++_0xee034b);}(_0x1e21,0x8f));var _0x11e2=function(_0x535987,_0x48d729){_0x535987=_0x535987-0x0;var _0xcdd4e=_0x1e21[_0x535987];return _0xcdd4e;};'use strict';var _=require(_0x11e2('0x0'));var rp=require(_0x11e2('0x1'));var BPromise=require(_0x11e2('0x2'));var md5=require(_0x11e2('0x3'));var util=require(_0x11e2('0x4'));var Redis=require(_0x11e2('0x5'));var intUtil=require(_0x11e2('0x6'));var config=require(_0x11e2('0x7'));var logger=require(_0x11e2('0x8'))(_0x11e2('0x9'));config['redis']=_['defaults'](config[_0x11e2('0xa')],{'host':_0x11e2('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x11e2('0xa')]));function emit(_0x3a5c01,_0x1a0851,_0x1802c5){io['to'](_0x3a5c01)[_0x11e2('0xc')](_0x1a0851,_0x1802c5);}function getCustomFields(_0x560276,_0x4f284c){var _0x591c89={};if(_0x560276[_0x11e2('0xd')]>0x0){_[_0x11e2('0xe')](_0x560276,function(_0x554f3c){if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x10')&&_0x554f3c[_0x11e2('0x11')]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x554f3c[_0x11e2('0x12')][_0x11e2('0x13')]();}else if(_0x554f3c['type']===_0x11e2('0x14')&&_0x554f3c['variableName']&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c['variableName']]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x4f284c[_0x554f3c[_0x11e2('0x15')]][_0x11e2('0x13')]();}else if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x16')&&_0x554f3c[_0x11e2('0x17')]&&_0x554f3c['Variable'][_0x11e2('0x18')]&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c[_0x11e2('0x17')][_0x11e2('0x18')]['toLowerCase']()]){_0x591c89[_0x554f3c['idField']]=_0x4f284c[_0x554f3c[_0x11e2('0x17')]['name']['toLowerCase']()]['toString']();}});}return _0x591c89;}function createTicket(_0x5bf0e1,_0x223877,_0x55f101,_0x33a66d,_0x3ebc25,_0x51d019,_0x3954f2){logger[_0x11e2('0x19')]('Creating\x20new\x20ticket...');var _0x33113a=_[_0x11e2('0x1a')]({'parent_id':'','assigned_user_id':_0x223877['id'],'ticketpriorities':_0x11e2('0x1b'),'ticketstatus':_0x11e2('0x1c'),'ticket_title':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1e')],_0x3ebc25,'\x20'),'description':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1f')],_0x3ebc25,'\x0a'),'contact_id':_0x55f101['id']},getCustomFields(_0x51d019,_0x3ebc25));var _0x22ddb1={'method':'POST','uri':util['format'](_0x11e2('0x20'),_0x5bf0e1[_0x11e2('0x21')]),'form':{'operation':_0x11e2('0x22'),'username':_0x5bf0e1[_0x11e2('0x23')],'sessionName':_0x3954f2[_0x11e2('0x24')],'elementType':_0x11e2('0x25'),'element':JSON['stringify'](_0x33113a)},'json':!![]};return request(_0x22ddb1)[_0x11e2('0x26')](function(_0x9e8c1f){if(_0x9e8c1f[_0x11e2('0x27')]){return BPromise['resolve']({'id':_0x9e8c1f[_0x11e2('0x28')]['id']});}else{throw new Error(util['format'](_0x11e2('0x29'),JSON[_0x11e2('0x2a')](_0x9e8c1f[_0x11e2('0x2b')])));}})[_0x11e2('0x2c')](function(_0xaee2d6){var _0x11dda9=_0xaee2d6[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),_0x11e2('0x2f'),_0x11dda9,JSON[_0x11e2('0x2a')](_0xaee2d6));});}function getUser(_0x1e2f45,_0x26fcee,_0x10bb2f){if(intUtil[_0x11e2('0x30')](_0x26fcee)){logger[_0x11e2('0x19')](_0x11e2('0x31'),_0x26fcee);return request({'method':'GET','uri':util['format'](_0x11e2('0x20'),_0x1e2f45[_0x11e2('0x21')]),'qs':{'operation':'query','username':_0x1e2f45[_0x11e2('0x23')],'sessionName':_0x10bb2f['sessionName'],'query':util[_0x11e2('0x32')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x26fcee)},'json':!![]})[_0x11e2('0x26')](function(_0x82ebb8){if(_0x82ebb8[_0x11e2('0x27')]&&_0x82ebb8[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Agent\x20found!');return BPromise['resolve']({'id':_0x82ebb8[_0x11e2('0x28')][0x0]['id'],'email':_0x82ebb8['result'][0x0][_0x11e2('0x33')],'name':_0x82ebb8[_0x11e2('0x28')][0x0][_0x11e2('0x34')]+'\x20'+_0x82ebb8[_0x11e2('0x28')][_0x11e2('0x35')]});}else{logger[_0x11e2('0x19')](_0x11e2('0x36'));return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f['userId'],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'});}})[_0x11e2('0x2c')](function(_0x19fcfe){var _0x54ca87=_0x19fcfe[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getUser',_0x54ca87,JSON[_0x11e2('0x2a')](_0x19fcfe));});}else{logger[_0x11e2('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f[_0x11e2('0x38')],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'})[_0x11e2('0x2c')](function(_0x547936){var _0x55708e=_0x547936[_0x11e2('0x2d')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x55708e,JSON['stringify'](_0x547936));});}}function getEndUser(_0x344ec9,_0x4af7ed,_0x1873fb,_0x581ee3){logger[_0x11e2('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x1873fb);return request({'method':_0x11e2('0x39'),'uri':util['format']('%s/webservice.php',_0x344ec9[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x3a'),'username':_0x344ec9[_0x11e2('0x23')],'sessionName':_0x581ee3['sessionName'],'query':util[_0x11e2('0x32')](_0x11e2('0x3b'),_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb)},'json':!![]})['then'](function(_0x4c8255){if(_0x4c8255[_0x11e2('0x27')]&&_0x4c8255[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Enduser\x20found!');return BPromise[_0x11e2('0x37')]({'id':_0x4c8255[_0x11e2('0x28')][0x0]['id'],'name':_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3c')]+'\x20'+_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3d')],'phone':_0x1873fb});}else{logger[_0x11e2('0x19')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x11e2('0x3e'),'uri':util['format'](_0x11e2('0x20'),_0x344ec9[_0x11e2('0x21')]),'form':{'operation':'create','sessionName':_0x581ee3[_0x11e2('0x24')],'elementType':'Contacts','element':JSON[_0x11e2('0x2a')]({'lastname':_0x4af7ed,'phone':_0x1873fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x11e2('0x26')](function(_0x3f0515){logger['info'](_0x11e2('0x3f'));return BPromise['resolve']({'id':_0x3f0515['result']['id'],'name':_0x3f0515[_0x11e2('0x28')][_0x11e2('0x3d')],'phone':_0x3f0515['result'][_0x11e2('0x40')]});})[_0x11e2('0x2c')](function(_0x50a2de){var _0xd0d976=_0x50a2de[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getEndUser',_0xd0d976,JSON['stringify'](_0x50a2de));});}});}function getConnection(_0x4357f1){var _0x40843e=_0x4357f1[_0x11e2('0x23')];var _0x1a2c67=_0x4357f1[_0x11e2('0x41')];return request({'method':_0x11e2('0x39'),'uri':util[_0x11e2('0x32')]('%s/webservice.php',_0x4357f1[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x42'),'username':_0x40843e},'json':!![]})[_0x11e2('0x26')](function(_0x4d8c8e){if(_0x4d8c8e[_0x11e2('0x27')]){return request({'method':_0x11e2('0x3e'),'uri':util[_0x11e2('0x32')](_0x11e2('0x20'),_0x4357f1[_0x11e2('0x21')]),'form':{'operation':'login','username':_0x40843e,'accessKey':md5(_0x4d8c8e[_0x11e2('0x28')]['token']+_0x1a2c67)},'json':!![]});}})['then'](function(_0x1cc8f7){if(_0x1cc8f7[_0x11e2('0x27')]){return BPromise['resolve'](_0x1cc8f7[_0x11e2('0x28')]);}else{throw new Error(util['format'](_0x11e2('0x43'),_0x4357f1['id']));}})[_0x11e2('0x2c')](function(_0x2c6b44){var _0xd8de1d=_0x2c6b44[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getConnection',_0xd8de1d,JSON['stringify'](_0x2c6b44));});}function request(_0x239561){logger[_0x11e2('0x19')](_0x11e2('0x44'),JSON[_0x11e2('0x2a')](_0x239561));return rp(_0x239561);}exports[_0x11e2('0x45')]=function(_0x36cb4d,_0x40561c,_0x9cdaa6,_0x3d92ff,_0x372adc,_0x5879f6){var _0x369c2c,_0x640813,_0x4b0bae,_0x22352c;_0x5879f6['remoteUri']=intUtil['stripTrailingSlash'](_0x5879f6[_0x11e2('0x21')]);if(_0x372adc&&_0x372adc[_0x11e2('0x46')]){logger['info'](_0x11e2('0x47'),_0x11e2('0x48'));_0x40561c['recordingURL']=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x5879f6[_0x11e2('0x4a')],_0x40561c[_0x11e2('0x4b')],md5(_0x40561c[_0x11e2('0x4b')]));}else{_0x40561c[_0x11e2('0x4c')]='';}return getConnection(_0x5879f6)[_0x11e2('0x26')](function(_0x186aa0){_0x22352c=_0x186aa0;return getUser(_0x5879f6,_0x3d92ff['email'],_0x22352c);})[_0x11e2('0x26')](function(_0x2296b7){_0x369c2c=_0x2296b7;logger['info'](_0x11e2('0x4d'),_0x369c2c['id']);return getEndUser(_0x5879f6,_0x40561c[_0x11e2('0x4e')],_0x40561c[_0x11e2('0x4f')],_0x22352c);})[_0x11e2('0x26')](function(_0x86ad38){_0x640813=_0x86ad38;logger[_0x11e2('0x19')]('The\x20Enduser\x20ID\x20is:',_0x640813['id']);return createTicket(_0x5879f6,_0x369c2c,_0x640813,_0x9cdaa6,_0x40561c,_0x9cdaa6[_0x11e2('0x50')],_0x22352c);})[_0x11e2('0x26')](function(_0x3f7643){_0x4b0bae=_0x3f7643;logger['info'](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x4b0bae['id']);var _0x49cd57=util[_0x11e2('0x32')](_0x11e2('0x53'),_0x5879f6['remoteUri'],_[_0x11e2('0x54')](_0x4b0bae['id'],'x')[0x1]);logger['info'](_0x11e2('0x47'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')](_0x11e2('0x56'),_0x3d92ff[_0x11e2('0x18')]),_0x11e2('0x57'),{'uri':_0x49cd57});})[_0x11e2('0x2c')](function(_0x31060f){logger[_0x11e2('0x2b')](_0x11e2('0x47'),JSON[_0x11e2('0x2a')](_0x31060f));});};exports[_0x11e2('0x58')]=function(_0x1c13d4,_0x12f723,_0x5d1e0e,_0x467e78,_0x2efa30,_0x33cb3f,_0xd99c85){var _0x152cf7,_0x487a3e,_0x251516,_0x9d9937;_0x33cb3f[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x33cb3f[_0x11e2('0x21')]);_0x33cb3f['serverUrl']=intUtil[_0x11e2('0x59')](_0x33cb3f[_0x11e2('0x4a')]);if(_0xd99c85&&_0xd99c85[_0x11e2('0x5a')]&&_0xd99c85[_0x11e2('0x5a')]!=='none'){logger[_0x11e2('0x19')](_0x11e2('0x5b'),'Recording\x20is\x20enabled!');_0x12f723[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x33cb3f[_0x11e2('0x4a')],_0x12f723['uniqueid'],md5(_0x12f723[_0x11e2('0x4b')]));}return getConnection(_0x33cb3f)[_0x11e2('0x26')](function(_0x347ca9){_0x9d9937=_0x347ca9;return getUser(_0x33cb3f,_0x467e78[_0x11e2('0x5c')],_0x9d9937);})['then'](function(_0x111a8c){_0x152cf7=_0x111a8c;logger['info'](_0x11e2('0x4d'),_0x152cf7['id']);return getEndUser(_0x33cb3f,_0x12f723[_0x11e2('0x5d')],_0x12f723['destcalleridnum'],_0x9d9937);})['then'](function(_0x27195c){_0x487a3e=_0x27195c;logger['info'](_0x11e2('0x5e'),_0x487a3e['id']);return createTicket(_0x33cb3f,_0x152cf7,_0x487a3e,_0x5d1e0e,_0x12f723,_0x5d1e0e[_0x11e2('0x50')],_0x9d9937);})[_0x11e2('0x26')](function(_0x49530f){_0x251516=_0x49530f;logger[_0x11e2('0x19')](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x251516['id']);var _0x50a7bf=util['format'](_0x11e2('0x53'),_0x33cb3f[_0x11e2('0x21')],_[_0x11e2('0x54')](_0x251516['id'],'x')[0x1]);logger[_0x11e2('0x19')](_0x11e2('0x5b'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')]('user:%s',_0x467e78['name']),'trigger:browser:url',{'uri':_0x50a7bf});})[_0x11e2('0x2c')](function(_0x434ab6){logger['error'](_0x11e2('0x5b'),JSON[_0x11e2('0x2a')](_0x434ab6));});};exports[_0x11e2('0x5f')]=function(_0x216a53,_0x399c06,_0x1770c3,_0x18eb51,_0x18a1ab,_0x52db3e){var _0x35fce3,_0xbc221a,_0x3b5046,_0x36ca2e;_0x52db3e[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x52db3e[_0x11e2('0x21')]);_0x52db3e[_0x11e2('0x4a')]=intUtil[_0x11e2('0x59')](_0x52db3e[_0x11e2('0x4a')]);if(_0x18a1ab&&_0x18a1ab[_0x11e2('0x46')]){logger[_0x11e2('0x19')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',_0x11e2('0x48'));_0x399c06[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x52db3e[_0x11e2('0x4a')],_0x399c06[_0x11e2('0x4b')],md5(_0x399c06[_0x11e2('0x4b')]));}else{_0x399c06[_0x11e2('0x4c')]='';}return getConnection(_0x52db3e)[_0x11e2('0x26')](function(_0x4444cb){_0x36ca2e=_0x4444cb;return getUser(_0x52db3e,'',_0x36ca2e);})[_0x11e2('0x26')](function(_0x4baccd){_0x35fce3=_0x4baccd;logger[_0x11e2('0x19')](_0x11e2('0x4d'),_0x35fce3['id']);return getEndUser(_0x52db3e,_0x399c06[_0x11e2('0x4e')],_0x399c06['calleridnum'],_0x36ca2e);})[_0x11e2('0x26')](function(_0x38c864){_0xbc221a=_0x38c864;logger['info'](_0x11e2('0x5e'),_0xbc221a['id']);return createTicket(_0x52db3e,_0x35fce3,_0xbc221a,_0x1770c3,_0x399c06,_0x1770c3[_0x11e2('0x50')],_0x36ca2e);})[_0x11e2('0x26')](function(_0x54c20a){_0x3b5046=_0x54c20a;logger['info'](_0x11e2('0x51'));logger['info'](_0x11e2('0x52'),_0x3b5046['id']);})[_0x11e2('0x2c')](function(_0x572fe4){logger[_0x11e2('0x2b')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',JSON['stringify'](_0x572fe4));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff