// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1e08=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','Ticket\x20created!','split','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','socket.io-emitter','emit','length','forEach','string','idField','content','variable','variableName','type','customVariable','Variable','name','toLowerCase','toString','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','format','remoteUri','username','HelpDesk','then','success','resolve','result','stringify','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','create','Enduser\x20created.','phone','getchallenge','login','token','getConnection','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:'];(function(_0x396cd9,_0x52999b){var _0x3e68f5=function(_0x4b8b78){while(--_0x4b8b78){_0x396cd9['push'](_0x396cd9['shift']());}};_0x3e68f5(++_0x52999b);}(_0x1e08,0x139));var _0x81e0=function(_0x2042a4,_0x16f91e){_0x2042a4=_0x2042a4-0x0;var _0x233995=_0x1e08[_0x2042a4];return _0x233995;};'use strict';var _=require(_0x81e0('0x0'));var rp=require(_0x81e0('0x1'));var BPromise=require(_0x81e0('0x2'));var md5=require(_0x81e0('0x3'));var util=require(_0x81e0('0x4'));var Redis=require(_0x81e0('0x5'));var intUtil=require(_0x81e0('0x6'));var config=require(_0x81e0('0x7'));var logger=require('../../../../config/logger')('vTiger');config[_0x81e0('0x8')]=_[_0x81e0('0x9')](config[_0x81e0('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x81e0('0xa'))(new Redis(config[_0x81e0('0x8')]));function emit(_0x26ccdf,_0x2f0807,_0xab392b){io['to'](_0x26ccdf)[_0x81e0('0xb')](_0x2f0807,_0xab392b);}function getCustomFields(_0x265608,_0x74f2f7){var _0x27019b={};if(_0x265608[_0x81e0('0xc')]>0x0){_[_0x81e0('0xd')](_0x265608,function(_0x3be1ea){if(_0x3be1ea['type']===_0x81e0('0xe')&&_0x3be1ea['idField']){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x3be1ea[_0x81e0('0x10')]['toString']();}else if(_0x3be1ea['type']===_0x81e0('0x11')&&_0x3be1ea[_0x81e0('0x12')]&&_0x3be1ea[_0x81e0('0xf')]&&_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]){_0x27019b[_0x3be1ea['idField']]=_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]['toString']();}else if(_0x3be1ea[_0x81e0('0x13')]===_0x81e0('0x14')&&_0x3be1ea[_0x81e0('0x15')]&&_0x3be1ea[_0x81e0('0x15')]['name']&&_0x3be1ea['idField']&&_0x74f2f7[_0x3be1ea[_0x81e0('0x15')][_0x81e0('0x16')][_0x81e0('0x17')]()]){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x74f2f7[_0x3be1ea['Variable'][_0x81e0('0x16')][_0x81e0('0x17')]()][_0x81e0('0x18')]();}});}return _0x27019b;}function createTicket(_0x5f11af,_0x21e1b3,_0x2c4f3c,_0x4b4a95,_0x484ada,_0x54b66e,_0x270555){logger[_0x81e0('0x19')](_0x81e0('0x1a'));var _0x55224c=_[_0x81e0('0x1b')]({'parent_id':'','assigned_user_id':_0x21e1b3['id'],'ticketpriorities':_0x81e0('0x1c'),'ticketstatus':_0x81e0('0x1d'),'ticket_title':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x1f')],_0x484ada,'\x20'),'description':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x20')],_0x484ada,'\x0a'),'contact_id':_0x2c4f3c['id']},getCustomFields(_0x54b66e,_0x484ada));var _0x32d92c={'method':'POST','uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f11af[_0x81e0('0x22')]),'form':{'operation':'create','username':_0x5f11af[_0x81e0('0x23')],'sessionName':_0x270555['sessionName'],'elementType':_0x81e0('0x24'),'element':JSON['stringify'](_0x55224c)},'json':!![]};return request(_0x32d92c)[_0x81e0('0x25')](function(_0x154aa6){if(_0x154aa6[_0x81e0('0x26')]){return BPromise[_0x81e0('0x27')]({'id':_0x154aa6[_0x81e0('0x28')]['id']});}else{throw new Error(util[_0x81e0('0x21')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x81e0('0x29')](_0x154aa6['error'])));}})[_0x81e0('0x2a')](function(_0xc5df63){var _0x2f90b2=_0xc5df63[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),_0x81e0('0x2e'),_0x2f90b2,JSON['stringify'](_0xc5df63));});}function getUser(_0x5f5901,_0x4c0df8,_0x1d6074){if(intUtil[_0x81e0('0x2f')](_0x4c0df8)){logger[_0x81e0('0x19')](_0x81e0('0x30'),_0x4c0df8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f5901['remoteUri']),'qs':{'operation':_0x81e0('0x32'),'username':_0x5f5901['username'],'sessionName':_0x1d6074[_0x81e0('0x33')],'query':util[_0x81e0('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x4c0df8)},'json':!![]})[_0x81e0('0x25')](function(_0x48f6df){if(_0x48f6df[_0x81e0('0x26')]&&_0x48f6df['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Agent\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x48f6df[_0x81e0('0x28')][0x0]['id'],'email':_0x48f6df[_0x81e0('0x28')][0x0][_0x81e0('0x34')],'name':_0x48f6df[_0x81e0('0x28')][0x0]['first_name']+'\x20'+_0x48f6df[_0x81e0('0x28')][_0x81e0('0x35')]});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074[_0x81e0('0x37')],'email':_0x5f5901[_0x81e0('0x23')],'name':_0x81e0('0x38')});}})[_0x81e0('0x2a')](function(_0xcac6a4){var _0x51696e=_0xcac6a4['statusCode']||0x1f4;logger['error'](_0x81e0('0x2d'),'getUser',_0x51696e,JSON[_0x81e0('0x29')](_0xcac6a4));});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074['userId'],'email':_0x5f5901['username'],'name':_0x81e0('0x38')})[_0x81e0('0x2a')](function(_0x200817){var _0xd9d8e2=_0x200817['statusCode']||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),'getUser',_0xd9d8e2,JSON[_0x81e0('0x29')](_0x200817));});}}function getEndUser(_0x2efb,_0x24c99a,_0x5297f8,_0x4de5c5){logger[_0x81e0('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5297f8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'qs':{'operation':'query','username':_0x2efb[_0x81e0('0x23')],'sessionName':_0x4de5c5[_0x81e0('0x33')],'query':util[_0x81e0('0x21')](_0x81e0('0x3a'),_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8)},'json':!![]})['then'](function(_0x8bfb16){if(_0x8bfb16[_0x81e0('0x26')]&&_0x8bfb16['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Enduser\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x8bfb16[_0x81e0('0x28')][0x0]['id'],'name':_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3b')]+'\x20'+_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3c')],'phone':_0x5297f8});}else{logger['info'](_0x81e0('0x3d'));return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'form':{'operation':_0x81e0('0x3f'),'sessionName':_0x4de5c5[_0x81e0('0x33')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x24c99a,'phone':_0x5297f8,'assigned_user_id':'\x20'})},'json':!![]})[_0x81e0('0x25')](function(_0x2fd208){logger[_0x81e0('0x19')](_0x81e0('0x40'));return BPromise[_0x81e0('0x27')]({'id':_0x2fd208[_0x81e0('0x28')]['id'],'name':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x3c')],'phone':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x41')]});})[_0x81e0('0x2a')](function(_0x4eb1db){var _0x5e3a3c=_0x4eb1db[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5e3a3c,JSON['stringify'](_0x4eb1db));});}});}function getConnection(_0x5cc5ab){var _0x4d614=_0x5cc5ab['username'];var _0x4f4904=_0x5cc5ab['accessKey'];return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x5cc5ab[_0x81e0('0x22')]),'qs':{'operation':_0x81e0('0x42'),'username':_0x4d614},'json':!![]})[_0x81e0('0x25')](function(_0x15c2c1){if(_0x15c2c1[_0x81e0('0x26')]){return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5cc5ab['remoteUri']),'form':{'operation':_0x81e0('0x43'),'username':_0x4d614,'accessKey':md5(_0x15c2c1[_0x81e0('0x28')][_0x81e0('0x44')]+_0x4f4904)},'json':!![]});}})[_0x81e0('0x25')](function(_0x4aee81){if(_0x4aee81['success']){return BPromise[_0x81e0('0x27')](_0x4aee81[_0x81e0('0x28')]);}else{throw new Error(util[_0x81e0('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x5cc5ab['id']));}})[_0x81e0('0x2a')](function(_0x48d29d){var _0x183558=_0x48d29d[_0x81e0('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x81e0('0x45'),_0x183558,JSON[_0x81e0('0x29')](_0x48d29d));});}function request(_0x38ae9b){logger['info']('[HTTP]',JSON['stringify'](_0x38ae9b));return rp(_0x38ae9b);}exports[_0x81e0('0x46')]=function(_0x5c4948,_0x244fff,_0xa64ef1,_0x250366,_0x4effd3,_0x50770f){var _0x1359a5,_0x5d1379,_0x4adc2a,_0x2902d6;_0x50770f[_0x81e0('0x22')]=intUtil['stripTrailingSlash'](_0x50770f[_0x81e0('0x22')]);if(_0x4effd3&&_0x4effd3[_0x81e0('0x47')]){logger['info'](_0x81e0('0x48'),_0x81e0('0x49'));_0x244fff[_0x81e0('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50770f[_0x81e0('0x4b')],_0x244fff[_0x81e0('0x4c')],md5(_0x244fff[_0x81e0('0x4c')]));}else{_0x244fff[_0x81e0('0x4a')]='';}return getConnection(_0x50770f)[_0x81e0('0x25')](function(_0x52a83a){_0x2902d6=_0x52a83a;return getUser(_0x50770f,_0x250366[_0x81e0('0x4d')],_0x2902d6);})['then'](function(_0xdb4a88){_0x1359a5=_0xdb4a88;logger['info'](_0x81e0('0x4e'),_0x1359a5['id']);return getEndUser(_0x50770f,_0x244fff[_0x81e0('0x4f')],_0x244fff[_0x81e0('0x50')],_0x2902d6);})[_0x81e0('0x25')](function(_0x3e9f64){_0x5d1379=_0x3e9f64;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x5d1379['id']);return createTicket(_0x50770f,_0x1359a5,_0x5d1379,_0xa64ef1,_0x244fff,_0xa64ef1[_0x81e0('0x52')],_0x2902d6);})[_0x81e0('0x25')](function(_0x4f1d13){_0x4adc2a=_0x4f1d13;logger['info']('Ticket\x20created!');logger[_0x81e0('0x19')](_0x81e0('0x53'),_0x4adc2a['id']);var _0x41cf18=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x50770f[_0x81e0('0x22')],_['split'](_0x4adc2a['id'],'x')[0x1]);logger[_0x81e0('0x19')]('[QUEUE]',_0x81e0('0x55'));emit(util[_0x81e0('0x21')]('user:%s',_0x250366[_0x81e0('0x16')]),_0x81e0('0x56'),{'uri':_0x41cf18});})['catch'](function(_0x2df38a){logger[_0x81e0('0x2c')](_0x81e0('0x48'),JSON[_0x81e0('0x29')](_0x2df38a));});};exports['outbound']=function(_0x1aa3da,_0x3d35a4,_0x46d311,_0xb04e2a,_0x1948d6,_0x561ac2,_0x45ee11){var _0x211748,_0x513400,_0x19dea8,_0x26d652;_0x561ac2[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x561ac2[_0x81e0('0x22')]);_0x561ac2['serverUrl']=intUtil['stripTrailingSlash'](_0x561ac2[_0x81e0('0x4b')]);if(_0x45ee11&&_0x45ee11[_0x81e0('0x58')]&&_0x45ee11[_0x81e0('0x58')]!=='none'){logger[_0x81e0('0x19')](_0x81e0('0x59'),_0x81e0('0x49'));_0x3d35a4[_0x81e0('0x4a')]=util[_0x81e0('0x21')](_0x81e0('0x5a'),_0x561ac2[_0x81e0('0x4b')],_0x3d35a4['uniqueid'],md5(_0x3d35a4['uniqueid']));}return getConnection(_0x561ac2)[_0x81e0('0x25')](function(_0x1ff774){_0x26d652=_0x1ff774;return getUser(_0x561ac2,_0xb04e2a[_0x81e0('0x4d')],_0x26d652);})['then'](function(_0x1f17e6){_0x211748=_0x1f17e6;logger[_0x81e0('0x19')](_0x81e0('0x4e'),_0x211748['id']);return getEndUser(_0x561ac2,_0x3d35a4['destcalleridname'],_0x3d35a4[_0x81e0('0x5b')],_0x26d652);})[_0x81e0('0x25')](function(_0x3e7c20){_0x513400=_0x3e7c20;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x513400['id']);return createTicket(_0x561ac2,_0x211748,_0x513400,_0x46d311,_0x3d35a4,_0x46d311[_0x81e0('0x52')],_0x26d652);})[_0x81e0('0x25')](function(_0x2be679){_0x19dea8=_0x2be679;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x19dea8['id']);var _0x5a7cb8=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x561ac2['remoteUri'],_[_0x81e0('0x5d')](_0x19dea8['id'],'x')[0x1]);logger['info'](_0x81e0('0x59'),_0x81e0('0x55'));emit(util[_0x81e0('0x21')](_0x81e0('0x5e'),_0xb04e2a['name']),_0x81e0('0x56'),{'uri':_0x5a7cb8});})[_0x81e0('0x2a')](function(_0x5844db){logger['error'](_0x81e0('0x59'),JSON['stringify'](_0x5844db));});};exports[_0x81e0('0x5f')]=function(_0x18c20a,_0x4a5fdf,_0x447902,_0x34c431,_0x403ff6,_0x25a70c){var _0x4bbf0f,_0xf59b47,_0x31aa67,_0x5ed706;_0x25a70c[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x25a70c[_0x81e0('0x22')]);_0x25a70c[_0x81e0('0x4b')]=intUtil['stripTrailingSlash'](_0x25a70c['serverUrl']);if(_0x403ff6&&_0x403ff6[_0x81e0('0x47')]){logger[_0x81e0('0x19')]('['+_0x4a5fdf['lastevent']['toUpperCase']()+']',_0x81e0('0x49'));_0x4a5fdf[_0x81e0('0x4a')]=util['format'](_0x81e0('0x5a'),_0x25a70c['serverUrl'],_0x4a5fdf[_0x81e0('0x4c')],md5(_0x4a5fdf[_0x81e0('0x4c')]));}else{_0x4a5fdf['recordingURL']='';}return getConnection(_0x25a70c)['then'](function(_0x4eb568){_0x5ed706=_0x4eb568;return getUser(_0x25a70c,'',_0x5ed706);})['then'](function(_0x584d3a){_0x4bbf0f=_0x584d3a;logger['info'](_0x81e0('0x4e'),_0x4bbf0f['id']);return getEndUser(_0x25a70c,_0x4a5fdf['calleridname'],_0x4a5fdf[_0x81e0('0x50')],_0x5ed706);})[_0x81e0('0x25')](function(_0x110d24){_0xf59b47=_0x110d24;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0xf59b47['id']);return createTicket(_0x25a70c,_0x4bbf0f,_0xf59b47,_0x447902,_0x4a5fdf,_0x447902[_0x81e0('0x52')],_0x5ed706);})[_0x81e0('0x25')](function(_0x3cf0f1){_0x31aa67=_0x3cf0f1;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x31aa67['id']);})[_0x81e0('0x2a')](function(_0x468621){logger[_0x81e0('0x2c')]('['+_0x4a5fdf[_0x81e0('0x60')][_0x81e0('0x61')]()+']',JSON[_0x81e0('0x29')](_0x468621));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x157f1c,_0x329bdb){var _0x552cd8=function(_0xc969d1){while(--_0xc969d1){_0x157f1c['push'](_0x157f1c['shift']());}};_0x552cd8(++_0x329bdb);}(_0xe706,0xa3));var _0x6e70=function(_0x2cf37f,_0x2217b7){_0x2cf37f=_0x2cf37f-0x0;var _0x1bd369=_0xe706[_0x2cf37f];return _0x1bd369;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff