// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2144=['calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','vTiger','defaults','redis','emit','length','forEach','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects','Descriptions','POST','format','remoteUri','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','validateEmail','info','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','getEndUser','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname'];(function(_0x2d3c54,_0x541000){var _0x2e1079=function(_0x400dc3){while(--_0x400dc3){_0x2d3c54['push'](_0x2d3c54['shift']());}};_0x2e1079(++_0x541000);}(_0x2144,0x73));var _0x4214=function(_0x2cd1fb,_0x291f55){_0x2cd1fb=_0x2cd1fb-0x0;var _0x48fd2b=_0x2144[_0x2cd1fb];return _0x48fd2b;};'use strict';var _=require(_0x4214('0x0'));var rp=require(_0x4214('0x1'));var BPromise=require('bluebird');var md5=require(_0x4214('0x2'));var util=require('util');var Redis=require(_0x4214('0x3'));var intUtil=require(_0x4214('0x4'));var config=require(_0x4214('0x5'));var logger=require('../../../../config/logger')(_0x4214('0x6'));config['redis']=_[_0x4214('0x7')](config[_0x4214('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4214('0x8')]));function emit(_0x38e484,_0x1167a4,_0x13d3cd){io['to'](_0x38e484)[_0x4214('0x9')](_0x1167a4,_0x13d3cd);}function getCustomFields(_0x40b3c4,_0x5b31d0){var _0x511276={};if(_0x40b3c4[_0x4214('0xa')]>0x0){_[_0x4214('0xb')](_0x40b3c4,function(_0x55ecb9){if(_0x55ecb9[_0x4214('0xc')]===_0x4214('0xd')&&_0x55ecb9[_0x4214('0xe')]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x55ecb9[_0x4214('0xf')][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='variable'&&_0x55ecb9[_0x4214('0x11')]&&_0x55ecb9['idField']&&_0x5b31d0[_0x55ecb9[_0x4214('0x11')]]){_0x511276[_0x55ecb9['idField']]=_0x5b31d0[_0x55ecb9[_0x4214('0x11')]][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='customVariable'&&_0x55ecb9['Variable']&&_0x55ecb9[_0x4214('0x12')][_0x4214('0x13')]&&_0x55ecb9[_0x4214('0xe')]&&_0x5b31d0[_0x55ecb9['Variable']['name'][_0x4214('0x14')]()]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x5b31d0[_0x55ecb9['Variable'][_0x4214('0x13')]['toLowerCase']()][_0x4214('0x10')]();}});}return _0x511276;}function createTicket(_0x52b5b2,_0x4d3e0b,_0x23cf6d,_0x114b50,_0x4bceda,_0x250b64,_0x32485b){logger['info'](_0x4214('0x15'));var _0x296440=_['merge']({'parent_id':'','assigned_user_id':_0x4d3e0b['id'],'ticketpriorities':_0x4214('0x16'),'ticketstatus':_0x4214('0x17'),'ticket_title':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x19')],_0x4bceda,'\x20'),'description':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x1a')],_0x4bceda,'\x0a'),'contact_id':_0x23cf6d['id']},getCustomFields(_0x250b64,_0x4bceda));var _0x424365={'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x52b5b2[_0x4214('0x1d')]),'form':{'operation':'create','username':_0x52b5b2[_0x4214('0x1e')],'sessionName':_0x32485b[_0x4214('0x1f')],'elementType':_0x4214('0x20'),'element':JSON[_0x4214('0x21')](_0x296440)},'json':!![]};return request(_0x424365)['then'](function(_0x474190){if(_0x474190[_0x4214('0x22')]){return BPromise[_0x4214('0x23')]({'id':_0x474190[_0x4214('0x24')]['id']});}else{throw new Error(util['format'](_0x4214('0x25'),JSON[_0x4214('0x21')](_0x474190['error'])));}})[_0x4214('0x26')](function(_0x31938e){var _0x3a4f95=_0x31938e[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3a4f95,JSON['stringify'](_0x31938e));});}function getUser(_0x5c874a,_0x38768e,_0x472da9){if(intUtil[_0x4214('0x29')](_0x38768e)){logger[_0x4214('0x2a')](_0x4214('0x2b'),_0x38768e);return request({'method':_0x4214('0x2c'),'uri':util['format'](_0x4214('0x2d'),_0x5c874a['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x5c874a[_0x4214('0x1e')],'sessionName':_0x472da9[_0x4214('0x1f')],'query':util[_0x4214('0x1c')](_0x4214('0x2f'),_0x38768e)},'json':!![]})['then'](function(_0x37bf33){if(_0x37bf33[_0x4214('0x22')]&&_0x37bf33['result']['length']){logger[_0x4214('0x2a')]('Agent\x20found!');return BPromise[_0x4214('0x23')]({'id':_0x37bf33[_0x4214('0x24')][0x0]['id'],'email':_0x37bf33['result'][0x0][_0x4214('0x30')],'name':_0x37bf33[_0x4214('0x24')][0x0][_0x4214('0x31')]+'\x20'+_0x37bf33['result'][_0x4214('0x32')]});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')});}})[_0x4214('0x26')](function(_0x2d9698){var _0x44188b=_0x2d9698['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x37'),_0x44188b,JSON[_0x4214('0x21')](_0x2d9698));});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')})[_0x4214('0x26')](function(_0x1fddbd){var _0xd5e0b1=_0x1fddbd[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')](_0x4214('0x36'),_0x4214('0x37'),_0xd5e0b1,JSON[_0x4214('0x21')](_0x1fddbd));});}}function getEndUser(_0x3a96c6,_0x5a1079,_0x1fa753,_0x326af2){logger['info'](_0x4214('0x38'),_0x1fa753);return request({'method':_0x4214('0x2c'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x3a96c6[_0x4214('0x1e')],'sessionName':_0x326af2[_0x4214('0x1f')],'query':util[_0x4214('0x1c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753)},'json':!![]})[_0x4214('0x39')](function(_0x5755c0){if(_0x5755c0[_0x4214('0x22')]&&_0x5755c0[_0x4214('0x24')]['length']){logger[_0x4214('0x2a')](_0x4214('0x3a'));return BPromise[_0x4214('0x23')]({'id':_0x5755c0['result'][0x0]['id'],'name':_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3b')]+'\x20'+_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3c')],'phone':_0x1fa753});}else{logger[_0x4214('0x2a')](_0x4214('0x3d'));return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x3e'),'sessionName':_0x326af2[_0x4214('0x1f')],'elementType':_0x4214('0x3f'),'element':JSON[_0x4214('0x21')]({'lastname':_0x5a1079,'phone':_0x1fa753,'assigned_user_id':'\x20'})},'json':!![]})[_0x4214('0x39')](function(_0x12a817){logger['info'](_0x4214('0x40'));return BPromise[_0x4214('0x23')]({'id':_0x12a817[_0x4214('0x24')]['id'],'name':_0x12a817[_0x4214('0x24')][_0x4214('0x3c')],'phone':_0x12a817['result']['phone']});})[_0x4214('0x26')](function(_0x5905f8){var _0x159fc6=_0x5905f8['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x41'),_0x159fc6,JSON[_0x4214('0x21')](_0x5905f8));});}});}function getConnection(_0x573d2c){var _0x59d00f=_0x573d2c[_0x4214('0x1e')];var _0x18bdcf=_0x573d2c['accessKey'];return request({'method':_0x4214('0x2c'),'uri':util['format']('%s/webservice.php',_0x573d2c['remoteUri']),'qs':{'operation':'getchallenge','username':_0x59d00f},'json':!![]})[_0x4214('0x39')](function(_0x5d0e80){if(_0x5d0e80[_0x4214('0x22')]){return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x573d2c[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x42'),'username':_0x59d00f,'accessKey':md5(_0x5d0e80['result'][_0x4214('0x43')]+_0x18bdcf)},'json':!![]});}})[_0x4214('0x39')](function(_0x2a055b){if(_0x2a055b[_0x4214('0x22')]){return BPromise[_0x4214('0x23')](_0x2a055b[_0x4214('0x24')]);}else{throw new Error(util[_0x4214('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x573d2c['id']));}})[_0x4214('0x26')](function(_0x228558){var _0x88ac44=_0x228558['statusCode']||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x4214('0x44'),_0x88ac44,JSON[_0x4214('0x21')](_0x228558));});}function request(_0x6301bf){logger['info'](_0x4214('0x45'),JSON[_0x4214('0x21')](_0x6301bf));return rp(_0x6301bf);}exports['queue']=function(_0x13e2e0,_0x4a32ac,_0x15b4d6,_0x146acf,_0x597dba,_0x510176){var _0x5751cc,_0xabe237,_0x277776,_0x321615;_0x510176[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0x510176[_0x4214('0x1d')]);if(_0x597dba&&_0x597dba[_0x4214('0x47')]){logger[_0x4214('0x2a')](_0x4214('0x48'),'Recording\x20is\x20enabled!');_0x4a32ac[_0x4214('0x49')]=util[_0x4214('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x510176[_0x4214('0x4a')],_0x4a32ac[_0x4214('0x4b')],md5(_0x4a32ac[_0x4214('0x4b')]));}else{_0x4a32ac[_0x4214('0x49')]='';}return getConnection(_0x510176)['then'](function(_0x26fcee){_0x321615=_0x26fcee;return getUser(_0x510176,_0x146acf[_0x4214('0x4c')],_0x321615);})[_0x4214('0x39')](function(_0x59bafb){_0x5751cc=_0x59bafb;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x5751cc['id']);return getEndUser(_0x510176,_0x4a32ac[_0x4214('0x4e')],_0x4a32ac[_0x4214('0x4f')],_0x321615);})[_0x4214('0x39')](function(_0x255c6d){_0xabe237=_0x255c6d;logger['info'](_0x4214('0x50'),_0xabe237['id']);return createTicket(_0x510176,_0x5751cc,_0xabe237,_0x15b4d6,_0x4a32ac,_0x15b4d6[_0x4214('0x51')],_0x321615);})[_0x4214('0x39')](function(_0x245ce8){_0x277776=_0x245ce8;logger['info']('Ticket\x20created!');logger[_0x4214('0x2a')](_0x4214('0x52'),_0x277776['id']);var _0x1d91b6=util[_0x4214('0x1c')](_0x4214('0x53'),_0x510176[_0x4214('0x1d')],_[_0x4214('0x54')](_0x277776['id'],'x')[0x1]);logger[_0x4214('0x2a')](_0x4214('0x48'),_0x4214('0x55'));emit(util[_0x4214('0x1c')](_0x4214('0x56'),_0x146acf[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x1d91b6});})['catch'](function(_0x3ecafa){logger[_0x4214('0x28')](_0x4214('0x48'),JSON[_0x4214('0x21')](_0x3ecafa));});};exports['outbound']=function(_0x2dec8d,_0x2dd9bd,_0x5e3245,_0x14ca4c,_0x43ab01,_0xcd4a23,_0x409d49){var _0x28b41b,_0x29f63c,_0x4927fa,_0x5c4f8a;_0xcd4a23[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0xcd4a23['remoteUri']);_0xcd4a23[_0x4214('0x4a')]=intUtil[_0x4214('0x46')](_0xcd4a23['serverUrl']);if(_0x409d49&&_0x409d49[_0x4214('0x58')]&&_0x409d49[_0x4214('0x58')]!=='none'){logger[_0x4214('0x2a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2dd9bd[_0x4214('0x49')]=util[_0x4214('0x1c')](_0x4214('0x59'),_0xcd4a23[_0x4214('0x4a')],_0x2dd9bd[_0x4214('0x4b')],md5(_0x2dd9bd[_0x4214('0x4b')]));}return getConnection(_0xcd4a23)['then'](function(_0x57363d){_0x5c4f8a=_0x57363d;return getUser(_0xcd4a23,_0x14ca4c[_0x4214('0x4c')],_0x5c4f8a);})['then'](function(_0x5ed88e){_0x28b41b=_0x5ed88e;logger[_0x4214('0x2a')]('The\x20User\x20ID\x20is:',_0x28b41b['id']);return getEndUser(_0xcd4a23,_0x2dd9bd[_0x4214('0x5a')],_0x2dd9bd[_0x4214('0x5b')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x2b8c98){_0x29f63c=_0x2b8c98;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x29f63c['id']);return createTicket(_0xcd4a23,_0x28b41b,_0x29f63c,_0x5e3245,_0x2dd9bd,_0x5e3245[_0x4214('0x51')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x28c1db){_0x4927fa=_0x28c1db;logger[_0x4214('0x2a')](_0x4214('0x5c'));logger['info'](_0x4214('0x52'),_0x4927fa['id']);var _0x53612f=util[_0x4214('0x1c')](_0x4214('0x53'),_0xcd4a23[_0x4214('0x1d')],_[_0x4214('0x54')](_0x4927fa['id'],'x')[0x1]);logger[_0x4214('0x2a')]('[OUTBOUND]',_0x4214('0x55'));emit(util['format'](_0x4214('0x56'),_0x14ca4c[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x53612f});})['catch'](function(_0x5a5a05){logger[_0x4214('0x28')](_0x4214('0x5d'),JSON[_0x4214('0x21')](_0x5a5a05));});};exports[_0x4214('0x5e')]=function(_0x19f1ac,_0x3af9f0,_0x582228,_0x5056f9,_0x6b0d33,_0x564bee){var _0x13a66f,_0x17e433,_0x1f1417,_0x733d1e;_0x564bee['remoteUri']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x1d')]);_0x564bee['serverUrl']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x4a')]);if(_0x6b0d33&&_0x6b0d33['monitor_format']){logger[_0x4214('0x2a')]('['+_0x3af9f0[_0x4214('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3af9f0['recordingURL']=util[_0x4214('0x1c')](_0x4214('0x59'),_0x564bee[_0x4214('0x4a')],_0x3af9f0[_0x4214('0x4b')],md5(_0x3af9f0['uniqueid']));}else{_0x3af9f0[_0x4214('0x49')]='';}return getConnection(_0x564bee)[_0x4214('0x39')](function(_0x2f3c8d){_0x733d1e=_0x2f3c8d;return getUser(_0x564bee,'',_0x733d1e);})[_0x4214('0x39')](function(_0x51e43e){_0x13a66f=_0x51e43e;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x13a66f['id']);return getEndUser(_0x564bee,_0x3af9f0['calleridname'],_0x3af9f0[_0x4214('0x4f')],_0x733d1e);})['then'](function(_0x138f73){_0x17e433=_0x138f73;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x17e433['id']);return createTicket(_0x564bee,_0x13a66f,_0x17e433,_0x582228,_0x3af9f0,_0x582228[_0x4214('0x51')],_0x733d1e);})[_0x4214('0x39')](function(_0x1024b2){_0x1f1417=_0x1024b2;logger['info'](_0x4214('0x5c'));logger[_0x4214('0x2a')](_0x4214('0x52'),_0x1f1417['id']);})[_0x4214('0x26')](function(_0x2e5a2f){logger['error']('['+_0x3af9f0[_0x4214('0x5f')][_0x4214('0x60')]()+']',JSON[_0x4214('0x21')](_0x2e5a2f));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x2259e5,_0x55e6ae){var _0xd868be=function(_0x4438c3){while(--_0x4438c3){_0x2259e5['push'](_0x2259e5['shift']());}};_0xd868be(++_0x55e6ae);}(_0x9c44,0x178));var _0x49c4=function(_0x550d12,_0x5384bd){_0x550d12=_0x550d12-0x0;var _0x12103d=_0x9c44[_0x550d12];return _0x12103d;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff