// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5a92=['lodash','bluebird','md5','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Subjects','POST','format','create','username','sessionName','HelpDesk','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','createTicket','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','[vTiger],\x20%s,\x20%s,\x20%s','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','%s/webservice.php','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','[HTTP]','queue','stripTrailingSlash','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','monitor_format','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x529f1c,_0x437ed1){var _0x4d57ab=function(_0x39d479){while(--_0x39d479){_0x529f1c['push'](_0x529f1c['shift']());}};_0x4d57ab(++_0x437ed1);}(_0x5a92,0x120));var _0x25a9=function(_0x3129e4,_0x4d4e9d){_0x3129e4=_0x3129e4-0x0;var _0x56a160=_0x5a92[_0x3129e4];return _0x56a160;};'use strict';var _=require(_0x25a9('0x0'));var rp=require('request-promise');var BPromise=require(_0x25a9('0x1'));var md5=require(_0x25a9('0x2'));var util=require('util');var Redis=require(_0x25a9('0x3'));var intUtil=require(_0x25a9('0x4'));var config=require('../../../../config/environment');var logger=require(_0x25a9('0x5'))(_0x25a9('0x6'));config[_0x25a9('0x7')]=_[_0x25a9('0x8')](config[_0x25a9('0x7')],{'host':_0x25a9('0x9'),'port':0x18eb});var io=require(_0x25a9('0xa'))(new Redis(config[_0x25a9('0x7')]));function emit(_0x3d2a7a,_0x38ef29,_0x24e71a){io['to'](_0x3d2a7a)['emit'](_0x38ef29,_0x24e71a);}function getCustomFields(_0x367a36,_0x12136c){var _0x1a4604={};if(_0x367a36['length']>0x0){_[_0x25a9('0xb')](_0x367a36,function(_0x586029){if(_0x586029[_0x25a9('0xc')]===_0x25a9('0xd')&&_0x586029[_0x25a9('0xe')]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x586029['content'][_0x25a9('0xf')]();}else if(_0x586029['type']===_0x25a9('0x10')&&_0x586029[_0x25a9('0x11')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x11')]]){_0x1a4604[_0x586029['idField']]=_0x12136c[_0x586029[_0x25a9('0x11')]][_0x25a9('0xf')]();}else if(_0x586029[_0x25a9('0xc')]==='customVariable'&&_0x586029[_0x25a9('0x12')]&&_0x586029[_0x25a9('0x12')][_0x25a9('0x13')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x12')]['name'][_0x25a9('0x14')]()]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x12136c[_0x586029[_0x25a9('0x12')][_0x25a9('0x13')][_0x25a9('0x14')]()][_0x25a9('0xf')]();}});}return _0x1a4604;}function createTicket(_0xc88a52,_0x1ed636,_0x243964,_0x511dfc,_0x3601ec,_0x5f411c,_0x30f03b){logger[_0x25a9('0x15')](_0x25a9('0x16'));var _0x18231e=_[_0x25a9('0x17')]({'parent_id':'','assigned_user_id':_0x1ed636['id'],'ticketpriorities':'Normal','ticketstatus':_0x25a9('0x18'),'ticket_title':intUtil[_0x25a9('0x19')](_0x511dfc[_0x25a9('0x1a')],_0x3601ec,'\x20'),'description':intUtil[_0x25a9('0x19')](_0x511dfc['Descriptions'],_0x3601ec,'\x0a'),'contact_id':_0x243964['id']},getCustomFields(_0x5f411c,_0x3601ec));var _0x210a8b={'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0xc88a52['remoteUri']),'form':{'operation':_0x25a9('0x1d'),'username':_0xc88a52[_0x25a9('0x1e')],'sessionName':_0x30f03b[_0x25a9('0x1f')],'elementType':_0x25a9('0x20'),'element':JSON['stringify'](_0x18231e)},'json':!![]};return request(_0x210a8b)[_0x25a9('0x21')](function(_0x5d8763){if(_0x5d8763['success']){return BPromise[_0x25a9('0x22')]({'id':_0x5d8763[_0x25a9('0x23')]['id']});}else{throw new Error(util[_0x25a9('0x1c')](_0x25a9('0x24'),JSON[_0x25a9('0x25')](_0x5d8763[_0x25a9('0x26')])));}})[_0x25a9('0x27')](function(_0x5a9817){var _0xed74b5=_0x5a9817[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x25a9('0x29'),_0xed74b5,JSON[_0x25a9('0x25')](_0x5a9817));});}function getUser(_0x2c8f98,_0x4eab1d,_0x5cb525){if(intUtil['validateEmail'](_0x4eab1d)){logger['info'](_0x25a9('0x2a'),_0x4eab1d);return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x2c8f98[_0x25a9('0x2c')]),'qs':{'operation':'query','username':_0x2c8f98[_0x25a9('0x1e')],'sessionName':_0x5cb525[_0x25a9('0x1f')],'query':util[_0x25a9('0x1c')](_0x25a9('0x2d'),_0x4eab1d)},'json':!![]})[_0x25a9('0x21')](function(_0x590a06){if(_0x590a06[_0x25a9('0x2e')]&&_0x590a06[_0x25a9('0x23')]['length']){logger[_0x25a9('0x15')]('Agent\x20found!');return BPromise['resolve']({'id':_0x590a06[_0x25a9('0x23')][0x0]['id'],'email':_0x590a06[_0x25a9('0x23')][0x0][_0x25a9('0x2f')],'name':_0x590a06['result'][0x0][_0x25a9('0x30')]+'\x20'+_0x590a06['result'][_0x25a9('0x31')]});}else{logger['info'](_0x25a9('0x32'));return BPromise[_0x25a9('0x22')]({'id':_0x5cb525['userId'],'email':_0x2c8f98['username'],'name':'admin'});}})[_0x25a9('0x27')](function(_0x5f5981){var _0xff6a=_0x5f5981['statusCode']||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getUser',_0xff6a,JSON['stringify'](_0x5f5981));});}else{logger[_0x25a9('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x25a9('0x22')]({'id':_0x5cb525[_0x25a9('0x34')],'email':_0x2c8f98['username'],'name':_0x25a9('0x35')})[_0x25a9('0x27')](function(_0x550b7c){var _0x532e4a=_0x550b7c[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x36'),_0x532e4a,JSON[_0x25a9('0x25')](_0x550b7c));});}}function getEndUser(_0x13a023,_0x203ae2,_0x44b896,_0x187add){logger['info'](_0x25a9('0x37'),_0x44b896);return request({'method':'GET','uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'qs':{'operation':_0x25a9('0x39'),'username':_0x13a023['username'],'sessionName':_0x187add['sessionName'],'query':util[_0x25a9('0x1c')](_0x25a9('0x3a'),_0x44b896,_0x44b896,_0x44b896,_0x44b896,_0x44b896)},'json':!![]})[_0x25a9('0x21')](function(_0x1f6159){if(_0x1f6159['success']&&_0x1f6159[_0x25a9('0x23')][_0x25a9('0x3b')]){logger[_0x25a9('0x15')](_0x25a9('0x3c'));return BPromise[_0x25a9('0x22')]({'id':_0x1f6159['result'][0x0]['id'],'name':_0x1f6159['result'][0x0]['firstname']+'\x20'+_0x1f6159[_0x25a9('0x23')][0x0][_0x25a9('0x3d')],'phone':_0x44b896});}else{logger[_0x25a9('0x15')](_0x25a9('0x3e'));return request({'method':_0x25a9('0x1b'),'uri':util['format'](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'form':{'operation':_0x25a9('0x1d'),'sessionName':_0x187add['sessionName'],'elementType':_0x25a9('0x3f'),'element':JSON[_0x25a9('0x25')]({'lastname':_0x203ae2,'phone':_0x44b896,'assigned_user_id':'\x20'})},'json':!![]})[_0x25a9('0x21')](function(_0x2cc20f){logger[_0x25a9('0x15')]('Enduser\x20created.');return BPromise[_0x25a9('0x22')]({'id':_0x2cc20f['result']['id'],'name':_0x2cc20f['result'][_0x25a9('0x3d')],'phone':_0x2cc20f['result'][_0x25a9('0x40')]});})[_0x25a9('0x27')](function(_0x1ca7fa){var _0x5d88f3=_0x1ca7fa[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x41'),_0x5d88f3,JSON[_0x25a9('0x25')](_0x1ca7fa));});}});}function getConnection(_0x168d2b){var _0xe44320=_0x168d2b[_0x25a9('0x1e')];var _0x19a56a=_0x168d2b['accessKey'];return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x168d2b[_0x25a9('0x2c')]),'qs':{'operation':'getchallenge','username':_0xe44320},'json':!![]})['then'](function(_0x5f27ed){if(_0x5f27ed['success']){return request({'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x168d2b[_0x25a9('0x2c')]),'form':{'operation':'login','username':_0xe44320,'accessKey':md5(_0x5f27ed[_0x25a9('0x23')]['token']+_0x19a56a)},'json':!![]});}})[_0x25a9('0x21')](function(_0x58d5eb){if(_0x58d5eb[_0x25a9('0x2e')]){return BPromise['resolve'](_0x58d5eb[_0x25a9('0x23')]);}else{throw new Error(util[_0x25a9('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x168d2b['id']));}})['catch'](function(_0x4c1bb6){var _0x3c9f9e=_0x4c1bb6[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getConnection',_0x3c9f9e,JSON[_0x25a9('0x25')](_0x4c1bb6));});}function request(_0x4fc001){logger[_0x25a9('0x15')](_0x25a9('0x42'),JSON['stringify'](_0x4fc001));return rp(_0x4fc001);}exports[_0x25a9('0x43')]=function(_0x3a3c94,_0x44a2ea,_0x57926f,_0x198702,_0x39908a,_0x44aff9){var _0x4a1103,_0x3ab557,_0x3e9229,_0x1a2c0c;_0x44aff9[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x44aff9['remoteUri']);if(_0x39908a&&_0x39908a['monitor_format']){logger[_0x25a9('0x15')]('[QUEUE]',_0x25a9('0x45'));_0x44a2ea[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44aff9['serverUrl'],_0x44a2ea[_0x25a9('0x47')],md5(_0x44a2ea[_0x25a9('0x47')]));}else{_0x44a2ea[_0x25a9('0x46')]='';}return getConnection(_0x44aff9)['then'](function(_0x26e318){_0x1a2c0c=_0x26e318;return getUser(_0x44aff9,_0x198702[_0x25a9('0x48')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x28b5d5){_0x4a1103=_0x28b5d5;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x4a1103['id']);return getEndUser(_0x44aff9,_0x44a2ea[_0x25a9('0x4a')],_0x44a2ea[_0x25a9('0x4b')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x507c91){_0x3ab557=_0x507c91;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x3ab557['id']);return createTicket(_0x44aff9,_0x4a1103,_0x3ab557,_0x57926f,_0x44a2ea,_0x57926f[_0x25a9('0x4d')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x4482ec){_0x3e9229=_0x4482ec;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger['info'](_0x25a9('0x4f'),_0x3e9229['id']);var _0x4d98b9=util[_0x25a9('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x44aff9[_0x25a9('0x2c')],_['split'](_0x3e9229['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x50'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x198702[_0x25a9('0x13')]),_0x25a9('0x53'),{'uri':_0x4d98b9});})[_0x25a9('0x27')](function(_0x37535b){logger['error'](_0x25a9('0x50'),JSON['stringify'](_0x37535b));});};exports[_0x25a9('0x54')]=function(_0x36ed7e,_0x4f7a01,_0x213aa3,_0x11ebc2,_0x2dc044,_0x4380b,_0x58576b){var _0x2fdd12,_0x3557c9,_0x56ef24,_0x56a795;_0x4380b[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x4380b[_0x25a9('0x2c')]);_0x4380b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x4380b['serverUrl']);if(_0x58576b&&_0x58576b[_0x25a9('0x56')]&&_0x58576b[_0x25a9('0x56')]!=='none'){logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x45'));_0x4f7a01[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4380b[_0x25a9('0x55')],_0x4f7a01[_0x25a9('0x47')],md5(_0x4f7a01['uniqueid']));}return getConnection(_0x4380b)[_0x25a9('0x21')](function(_0x3d153e){_0x56a795=_0x3d153e;return getUser(_0x4380b,_0x11ebc2[_0x25a9('0x48')],_0x56a795);})['then'](function(_0x1e1a08){_0x2fdd12=_0x1e1a08;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x2fdd12['id']);return getEndUser(_0x4380b,_0x4f7a01['destcalleridname'],_0x4f7a01[_0x25a9('0x58')],_0x56a795);})[_0x25a9('0x21')](function(_0x448665){_0x3557c9=_0x448665;logger['info'](_0x25a9('0x4c'),_0x3557c9['id']);return createTicket(_0x4380b,_0x2fdd12,_0x3557c9,_0x213aa3,_0x4f7a01,_0x213aa3[_0x25a9('0x4d')],_0x56a795);})[_0x25a9('0x21')](function(_0x5687ba){_0x56ef24=_0x5687ba;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger[_0x25a9('0x15')]('The\x20Ticket\x20ID\x20is:',_0x56ef24['id']);var _0x1bb21b=util[_0x25a9('0x1c')](_0x25a9('0x59'),_0x4380b['remoteUri'],_[_0x25a9('0x5a')](_0x56ef24['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x11ebc2['name']),_0x25a9('0x53'),{'uri':_0x1bb21b});})[_0x25a9('0x27')](function(_0x26276c){logger['error'](_0x25a9('0x57'),JSON[_0x25a9('0x25')](_0x26276c));});};exports[_0x25a9('0x5b')]=function(_0x2622c3,_0xc09ee3,_0x38ffcc,_0x56f9d1,_0x428a17,_0x9ab95b){var _0x4b9cb9,_0x29ee4a,_0x5b0053,_0xd48fd4;_0x9ab95b['remoteUri']=intUtil['stripTrailingSlash'](_0x9ab95b['remoteUri']);_0x9ab95b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x9ab95b['serverUrl']);if(_0x428a17&&_0x428a17[_0x25a9('0x5c')]){logger[_0x25a9('0x15')]('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',_0x25a9('0x45'));_0xc09ee3[_0x25a9('0x46')]=util['format'](_0x25a9('0x5f'),_0x9ab95b[_0x25a9('0x55')],_0xc09ee3[_0x25a9('0x47')],md5(_0xc09ee3[_0x25a9('0x47')]));}else{_0xc09ee3[_0x25a9('0x46')]='';}return getConnection(_0x9ab95b)['then'](function(_0x5ad08d){_0xd48fd4=_0x5ad08d;return getUser(_0x9ab95b,'',_0xd48fd4);})[_0x25a9('0x21')](function(_0x4039c8){_0x4b9cb9=_0x4039c8;logger['info']('The\x20User\x20ID\x20is:',_0x4b9cb9['id']);return getEndUser(_0x9ab95b,_0xc09ee3[_0x25a9('0x4a')],_0xc09ee3[_0x25a9('0x4b')],_0xd48fd4);})['then'](function(_0x35e8c7){_0x29ee4a=_0x35e8c7;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x29ee4a['id']);return createTicket(_0x9ab95b,_0x4b9cb9,_0x29ee4a,_0x38ffcc,_0xc09ee3,_0x38ffcc[_0x25a9('0x4d')],_0xd48fd4);})[_0x25a9('0x21')](function(_0x2fa89c){_0x5b0053=_0x2fa89c;logger['info'](_0x25a9('0x4e'));logger[_0x25a9('0x15')](_0x25a9('0x4f'),_0x5b0053['id']);})[_0x25a9('0x27')](function(_0xcf0d2d){logger['error']('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',JSON[_0x25a9('0x25')](_0xcf0d2d));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x2259e5,_0x55e6ae){var _0xd868be=function(_0x4438c3){while(--_0x4438c3){_0x2259e5['push'](_0x2259e5['shift']());}};_0xd868be(++_0x55e6ae);}(_0x9c44,0x178));var _0x49c4=function(_0x550d12,_0x5384bd){_0x550d12=_0x550d12-0x0;var _0x12103d=_0x9c44[_0x550d12];return _0x12103d;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff