// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9957=['query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','catch','GET','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','lastname','getEndUser','accessKey','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','The\x20Enduser\x20ID\x20is:','user:%s','abandoned','[ABANDONED]','Ticket\x20created!','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','length','forEach','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Subjects','getString','Descriptions','POST','format','remoteUri','create','username','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email'];(function(_0x2a2493,_0x21526d){var _0x2cfa05=function(_0x4379e7){while(--_0x4379e7){_0x2a2493['push'](_0x2a2493['shift']());}};_0x2cfa05(++_0x21526d);}(_0x9957,0x93));var _0x7995=function(_0x1ac595,_0x5d2081){_0x1ac595=_0x1ac595-0x0;var _0x455fff=_0x9957[_0x1ac595];return _0x455fff;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var BPromise=require(_0x7995('0x2'));var md5=require(_0x7995('0x3'));var util=require('util');var Redis=require(_0x7995('0x4'));var intUtil=require(_0x7995('0x5'));var config=require(_0x7995('0x6'));var logger=require(_0x7995('0x7'))('vTiger');config[_0x7995('0x8')]=_[_0x7995('0x9')](config[_0x7995('0x8')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x8')]));function emit(_0x4996ca,_0x465276,_0x1cad37){io['to'](_0x4996ca)['emit'](_0x465276,_0x1cad37);}function getCustomFields(_0xa2e5f0,_0x3116fb){var _0x18c8a3={};if(_0xa2e5f0[_0x7995('0xc')]>0x0){_[_0x7995('0xd')](_0xa2e5f0,function(_0x1e400a){if(_0x1e400a[_0x7995('0xe')]==='string'&&_0x1e400a[_0x7995('0xf')]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x1e400a['content'][_0x7995('0x10')]();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x11')&&_0x1e400a[_0x7995('0x12')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x12')]]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['variableName']]['toString']();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x13')&&_0x1e400a[_0x7995('0x14')]&&_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]['toLowerCase']()]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['Variable'][_0x7995('0x15')][_0x7995('0x16')]()][_0x7995('0x10')]();}});}return _0x18c8a3;}function createTicket(_0x291317,_0x1e1415,_0x37a7d4,_0x4faa60,_0x54c9ae,_0x2536c8,_0x5e6f90){logger['info'](_0x7995('0x17'));var _0x3d463e=_['merge']({'parent_id':'','assigned_user_id':_0x1e1415['id'],'ticketpriorities':_0x7995('0x18'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4faa60[_0x7995('0x19')],_0x54c9ae,'\x20'),'description':intUtil[_0x7995('0x1a')](_0x4faa60[_0x7995('0x1b')],_0x54c9ae,'\x0a'),'contact_id':_0x37a7d4['id']},getCustomFields(_0x2536c8,_0x54c9ae));var _0x1a8568={'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x291317[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x1f'),'username':_0x291317[_0x7995('0x20')],'sessionName':_0x5e6f90[_0x7995('0x21')],'elementType':_0x7995('0x22'),'element':JSON[_0x7995('0x23')](_0x3d463e)},'json':!![]};return request(_0x1a8568)[_0x7995('0x24')](function(_0x472195){if(_0x472195['success']){return BPromise[_0x7995('0x25')]({'id':_0x472195[_0x7995('0x26')]['id']});}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x27'),JSON[_0x7995('0x23')](_0x472195[_0x7995('0x28')])));}})['catch'](function(_0x47625f){var _0x5911c3=_0x47625f[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),_0x7995('0x2b'),_0x5911c3,JSON[_0x7995('0x23')](_0x47625f));});}function getUser(_0x4b6f99,_0x9b2a15,_0x514445){if(intUtil[_0x7995('0x2c')](_0x9b2a15)){logger[_0x7995('0x2d')](_0x7995('0x2e'),_0x9b2a15);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x4b6f99[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x4b6f99[_0x7995('0x20')],'sessionName':_0x514445[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x30'),_0x9b2a15)},'json':!![]})['then'](function(_0x481c74){if(_0x481c74[_0x7995('0x31')]&&_0x481c74['result'][_0x7995('0xc')]){logger[_0x7995('0x2d')](_0x7995('0x32'));return BPromise[_0x7995('0x25')]({'id':_0x481c74[_0x7995('0x26')][0x0]['id'],'email':_0x481c74['result'][0x0][_0x7995('0x33')],'name':_0x481c74[_0x7995('0x26')][0x0]['first_name']+'\x20'+_0x481c74['result']['last_name']});}else{logger[_0x7995('0x2d')](_0x7995('0x34'));return BPromise['resolve']({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99['username'],'name':_0x7995('0x36')});}})[_0x7995('0x37')](function(_0x177cb4){var _0x5014d2=_0x177cb4['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x5014d2,JSON[_0x7995('0x23')](_0x177cb4));});}else{logger[_0x7995('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7995('0x25')]({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99[_0x7995('0x20')],'name':_0x7995('0x36')})[_0x7995('0x37')](function(_0x53002a){var _0x2d4285=_0x53002a[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),'getUser',_0x2d4285,JSON[_0x7995('0x23')](_0x53002a));});}}function getEndUser(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee){logger[_0x7995('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0xe5ea43);return request({'method':_0x7995('0x38'),'uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x235df7[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x235df7[_0x7995('0x20')],'sessionName':_0x1f5bee[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x3a'),_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43)},'json':!![]})[_0x7995('0x24')](function(_0x6fe77b){if(_0x6fe77b[_0x7995('0x31')]&&_0x6fe77b[_0x7995('0x26')]['length']){logger['info'](_0x7995('0x3b'));return BPromise[_0x7995('0x25')]({'id':_0x6fe77b['result'][0x0]['id'],'name':_0x6fe77b['result'][0x0][_0x7995('0x3c')]+'\x20'+_0x6fe77b['result'][0x0]['lastname'],'phone':_0xe5ea43});}else{logger[_0x7995('0x2d')](_0x7995('0x3d'));return request({'method':_0x7995('0x1c'),'uri':util['format'](_0x7995('0x39'),_0x235df7['remoteUri']),'form':{'operation':_0x7995('0x1f'),'sessionName':_0x1f5bee['sessionName'],'elementType':'Contacts','element':JSON[_0x7995('0x23')]({'lastname':_0x3eb04f,'phone':_0xe5ea43,'assigned_user_id':'\x20'})},'json':!![]})[_0x7995('0x24')](function(_0xc04e5){logger[_0x7995('0x2d')]('Enduser\x20created.');return BPromise[_0x7995('0x25')]({'id':_0xc04e5[_0x7995('0x26')]['id'],'name':_0xc04e5[_0x7995('0x26')][_0x7995('0x3e')],'phone':_0xc04e5['result']['phone']});})[_0x7995('0x37')](function(_0x55791b){var _0x23c41d=_0x55791b['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x3f'),_0x23c41d,JSON[_0x7995('0x23')](_0x55791b));});}});}function getConnection(_0x4d9245){var _0x3e9e62=_0x4d9245[_0x7995('0x20')];var _0x314145=_0x4d9245[_0x7995('0x40')];return request({'method':'GET','uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x4d9245[_0x7995('0x1e')]),'qs':{'operation':'getchallenge','username':_0x3e9e62},'json':!![]})[_0x7995('0x24')](function(_0x44f516){if(_0x44f516[_0x7995('0x31')]){return request({'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x4d9245[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x41'),'username':_0x3e9e62,'accessKey':md5(_0x44f516['result'][_0x7995('0x42')]+_0x314145)},'json':!![]});}})['then'](function(_0x1d87f9){if(_0x1d87f9[_0x7995('0x31')]){return BPromise[_0x7995('0x25')](_0x1d87f9[_0x7995('0x26')]);}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x43'),_0x4d9245['id']));}})[_0x7995('0x37')](function(_0x4d46bc){var _0x427dcf=_0x4d46bc[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x44'),_0x427dcf,JSON[_0x7995('0x23')](_0x4d46bc));});}function request(_0x12d4b8){logger['info']('[HTTP]',JSON['stringify'](_0x12d4b8));return rp(_0x12d4b8);}exports[_0x7995('0x45')]=function(_0x1fd1ca,_0x4cf5db,_0x1cd85,_0x29f300,_0x31f27c,_0x1a9bd7){var _0xc04004,_0x528c8e,_0x29ee32,_0x4ab09f;_0x1a9bd7[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1a9bd7[_0x7995('0x1e')]);if(_0x31f27c&&_0x31f27c['monitor_format']){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x4cf5db[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1a9bd7[_0x7995('0x49')],_0x4cf5db[_0x7995('0x4a')],md5(_0x4cf5db[_0x7995('0x4a')]));}else{_0x4cf5db[_0x7995('0x47')]='';}return getConnection(_0x1a9bd7)[_0x7995('0x24')](function(_0x328671){_0x4ab09f=_0x328671;return getUser(_0x1a9bd7,_0x29f300[_0x7995('0x4b')],_0x4ab09f);})[_0x7995('0x24')](function(_0x133c63){_0xc04004=_0x133c63;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0xc04004['id']);return getEndUser(_0x1a9bd7,_0x4cf5db[_0x7995('0x4d')],_0x4cf5db[_0x7995('0x4e')],_0x4ab09f);})[_0x7995('0x24')](function(_0x223e08){_0x528c8e=_0x223e08;logger[_0x7995('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x528c8e['id']);return createTicket(_0x1a9bd7,_0xc04004,_0x528c8e,_0x1cd85,_0x4cf5db,_0x1cd85[_0x7995('0x4f')],_0x4ab09f);})[_0x7995('0x24')](function(_0x3b8a54){_0x29ee32=_0x3b8a54;logger[_0x7995('0x2d')]('Ticket\x20created!');logger['info'](_0x7995('0x50'),_0x29ee32['id']);var _0x197b52=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1a9bd7['remoteUri'],_[_0x7995('0x52')](_0x29ee32['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x53'),_0x7995('0x54'));emit(util['format']('user:%s',_0x29f300[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x197b52});})[_0x7995('0x37')](function(_0x1d69ce){logger[_0x7995('0x28')](_0x7995('0x53'),JSON[_0x7995('0x23')](_0x1d69ce));});};exports[_0x7995('0x56')]=function(_0x984c23,_0x50caf5,_0x18f230,_0x3ec5a8,_0xdf9e38,_0x1ecfdb,_0x59c5aa){var _0x51bf6a,_0x3053fd,_0xebb5c8,_0x47d5d7;_0x1ecfdb[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1ecfdb[_0x7995('0x1e')]);_0x1ecfdb[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x1ecfdb['serverUrl']);if(_0x59c5aa&&_0x59c5aa[_0x7995('0x57')]&&_0x59c5aa['recordingFormat']!==_0x7995('0x58')){logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x5a'));_0x50caf5[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1ecfdb[_0x7995('0x49')],_0x50caf5[_0x7995('0x4a')],md5(_0x50caf5[_0x7995('0x4a')]));}return getConnection(_0x1ecfdb)[_0x7995('0x24')](function(_0x234d8d){_0x47d5d7=_0x234d8d;return getUser(_0x1ecfdb,_0x3ec5a8['email'],_0x47d5d7);})[_0x7995('0x24')](function(_0x23bbc1){_0x51bf6a=_0x23bbc1;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x51bf6a['id']);return getEndUser(_0x1ecfdb,_0x50caf5[_0x7995('0x5b')],_0x50caf5['destcalleridnum'],_0x47d5d7);})['then'](function(_0x268fde){_0x3053fd=_0x268fde;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x3053fd['id']);return createTicket(_0x1ecfdb,_0x51bf6a,_0x3053fd,_0x18f230,_0x50caf5,_0x18f230[_0x7995('0x4f')],_0x47d5d7);})['then'](function(_0x22d317){_0xebb5c8=_0x22d317;logger['info']('Ticket\x20created!');logger[_0x7995('0x2d')](_0x7995('0x50'),_0xebb5c8['id']);var _0x3f0a71=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1ecfdb[_0x7995('0x1e')],_[_0x7995('0x52')](_0xebb5c8['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x54'));emit(util['format'](_0x7995('0x5d'),_0x3ec5a8[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x3f0a71});})['catch'](function(_0x1fe1cb){logger[_0x7995('0x28')](_0x7995('0x59'),JSON[_0x7995('0x23')](_0x1fe1cb));});};exports[_0x7995('0x5e')]=function(_0x51ab1e,_0x550a10,_0x3adfd2,_0x2f94c4,_0x1fdff6,_0x435a1b){var _0x535131,_0x5e8b4c,_0xd07c1c,_0xfe1105;_0x435a1b[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x435a1b['remoteUri']);_0x435a1b[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x435a1b['serverUrl']);if(_0x1fdff6&&_0x1fdff6['monitor_format']){logger[_0x7995('0x2d')](_0x7995('0x5f'),'Recording\x20is\x20enabled!');_0x550a10[_0x7995('0x47')]=util['format'](_0x7995('0x48'),_0x435a1b[_0x7995('0x49')],_0x550a10['uniqueid'],md5(_0x550a10['uniqueid']));}else{_0x550a10[_0x7995('0x47')]='';}return getConnection(_0x435a1b)['then'](function(_0x31b9e6){_0xfe1105=_0x31b9e6;return getUser(_0x435a1b,'',_0xfe1105);})[_0x7995('0x24')](function(_0x3dd197){_0x535131=_0x3dd197;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x535131['id']);return getEndUser(_0x435a1b,_0x550a10[_0x7995('0x4d')],_0x550a10[_0x7995('0x4e')],_0xfe1105);})[_0x7995('0x24')](function(_0x29e0ee){_0x5e8b4c=_0x29e0ee;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x5e8b4c['id']);return createTicket(_0x435a1b,_0x535131,_0x5e8b4c,_0x3adfd2,_0x550a10,_0x3adfd2[_0x7995('0x4f')],_0xfe1105);})[_0x7995('0x24')](function(_0x1ff436){_0xd07c1c=_0x1ff436;logger[_0x7995('0x2d')](_0x7995('0x60'));logger[_0x7995('0x2d')](_0x7995('0x50'),_0xd07c1c['id']);})[_0x7995('0x37')](function(_0xa2fc8e){logger[_0x7995('0x28')](_0x7995('0x5f'),JSON[_0x7995('0x23')](_0xa2fc8e));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x2259e5,_0x55e6ae){var _0xd868be=function(_0x4438c3){while(--_0x4438c3){_0x2259e5['push'](_0x2259e5['shift']());}};_0xd868be(++_0x55e6ae);}(_0x9c44,0x178));var _0x49c4=function(_0x550d12,_0x5384bd){_0x550d12=_0x550d12-0x0;var _0x12103d=_0x9c44[_0x550d12];return _0x12103d;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff