// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x356a=['Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','query','then','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','getUser','userId','admin','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','unmanaged','lastevent','calleridname','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','length','forEach','idField','content','variable','variableName','toString','type','customVariable'];(function(_0xd6da34,_0x4db225){var _0x25b821=function(_0x269eb0){while(--_0x269eb0){_0xd6da34['push'](_0xd6da34['shift']());}};_0x25b821(++_0x4db225);}(_0x356a,0x187));var _0xa356=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x356a[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xa356('0x0'));var rp=require(_0xa356('0x1'));var BPromise=require(_0xa356('0x2'));var md5=require(_0xa356('0x3'));var util=require(_0xa356('0x4'));var Redis=require(_0xa356('0x5'));var intUtil=require(_0xa356('0x6'));var config=require(_0xa356('0x7'));var logger=require(_0xa356('0x8'))('vTiger');config[_0xa356('0x9')]=_[_0xa356('0xa')](config[_0xa356('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xa356('0xb'))(new Redis(config['redis']));function emit(_0x339d6b,_0x3509c2,_0x223fb8){io['to'](_0x339d6b)['emit'](_0x3509c2,_0x223fb8);}function getCustomFields(_0x69b40,_0x48b639){var _0x46f7ea={};if(_0x69b40[_0xa356('0xc')]>0x0){_[_0xa356('0xd')](_0x69b40,function(_0x25d0b0){if(_0x25d0b0['type']==='string'&&_0x25d0b0[_0xa356('0xe')]){_0x46f7ea[_0x25d0b0[_0xa356('0xe')]]=_0x25d0b0[_0xa356('0xf')]['toString']();}else if(_0x25d0b0['type']===_0xa356('0x10')&&_0x25d0b0['variableName']&&_0x25d0b0[_0xa356('0xe')]&&_0x48b639[_0x25d0b0[_0xa356('0x11')]]){_0x46f7ea[_0x25d0b0[_0xa356('0xe')]]=_0x48b639[_0x25d0b0[_0xa356('0x11')]][_0xa356('0x12')]();}else if(_0x25d0b0[_0xa356('0x13')]===_0xa356('0x14')&&_0x25d0b0['Variable']&&_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')]&&_0x25d0b0['idField']&&_0x48b639[_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')][_0xa356('0x17')]()]){_0x46f7ea[_0x25d0b0['idField']]=_0x48b639[_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')][_0xa356('0x17')]()][_0xa356('0x12')]();}});}return _0x46f7ea;}function createTicket(_0x1d1e66,_0x1fb982,_0x1a8d18,_0x47fad9,_0x2fcb52,_0x3e1b3e,_0x9cb157){logger[_0xa356('0x18')](_0xa356('0x19'));var _0x51399c=_[_0xa356('0x1a')]({'parent_id':'','assigned_user_id':_0x1fb982['id'],'ticketpriorities':_0xa356('0x1b'),'ticketstatus':_0xa356('0x1c'),'ticket_title':intUtil[_0xa356('0x1d')](_0x47fad9[_0xa356('0x1e')],_0x2fcb52,'\x20'),'description':intUtil[_0xa356('0x1d')](_0x47fad9[_0xa356('0x1f')],_0x2fcb52,'\x0a'),'contact_id':_0x1a8d18['id']},getCustomFields(_0x3e1b3e,_0x2fcb52));var _0x340a5c={'method':_0xa356('0x20'),'uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x1d1e66['remoteUri']),'form':{'operation':_0xa356('0x23'),'username':_0x1d1e66[_0xa356('0x24')],'sessionName':_0x9cb157[_0xa356('0x25')],'elementType':_0xa356('0x26'),'element':JSON[_0xa356('0x27')](_0x51399c)},'json':!![]};return request(_0x340a5c)['then'](function(_0x509769){if(_0x509769[_0xa356('0x28')]){return BPromise[_0xa356('0x29')]({'id':_0x509769[_0xa356('0x2a')]['id']});}else{throw new Error(util[_0xa356('0x21')](_0xa356('0x2b'),JSON[_0xa356('0x27')](_0x509769[_0xa356('0x2c')])));}})[_0xa356('0x2d')](function(_0x557f1f){var _0x564975=_0x557f1f[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')](_0xa356('0x2f'),'createTicket',_0x564975,JSON[_0xa356('0x27')](_0x557f1f));});}function getUser(_0x31ce20,_0x7dd1ab,_0xe27b8){if(intUtil['validateEmail'](_0x7dd1ab)){logger[_0xa356('0x18')](_0xa356('0x30'),_0x7dd1ab);return request({'method':_0xa356('0x31'),'uri':util['format']('%s/webservice.php',_0x31ce20[_0xa356('0x32')]),'qs':{'operation':_0xa356('0x33'),'username':_0x31ce20['username'],'sessionName':_0xe27b8[_0xa356('0x25')],'query':util[_0xa356('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x7dd1ab)},'json':!![]})[_0xa356('0x34')](function(_0x34c956){if(_0x34c956['success']&&_0x34c956[_0xa356('0x2a')]['length']){logger['info'](_0xa356('0x35'));return BPromise[_0xa356('0x29')]({'id':_0x34c956[_0xa356('0x2a')][0x0]['id'],'email':_0x34c956['result'][0x0][_0xa356('0x36')],'name':_0x34c956[_0xa356('0x2a')][0x0]['first_name']+'\x20'+_0x34c956[_0xa356('0x2a')]['last_name']});}else{logger['info'](_0xa356('0x37'));return BPromise[_0xa356('0x29')]({'id':_0xe27b8['userId'],'email':_0x31ce20[_0xa356('0x24')],'name':'admin'});}})[_0xa356('0x2d')](function(_0x2daac3){var _0x2abd50=_0x2daac3[_0xa356('0x2e')]||0x1f4;logger['error'](_0xa356('0x2f'),_0xa356('0x38'),_0x2abd50,JSON['stringify'](_0x2daac3));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xa356('0x29')]({'id':_0xe27b8[_0xa356('0x39')],'email':_0x31ce20[_0xa356('0x24')],'name':_0xa356('0x3a')})[_0xa356('0x2d')](function(_0x159b69){var _0x25b590=_0x159b69[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xa356('0x38'),_0x25b590,JSON['stringify'](_0x159b69));});}}function getEndUser(_0x391600,_0x2b3b5c,_0x452048,_0x4a58a1){logger['info'](_0xa356('0x3b'),_0x452048);return request({'method':'GET','uri':util['format'](_0xa356('0x22'),_0x391600[_0xa356('0x32')]),'qs':{'operation':_0xa356('0x33'),'username':_0x391600[_0xa356('0x24')],'sessionName':_0x4a58a1[_0xa356('0x25')],'query':util[_0xa356('0x21')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x452048,_0x452048,_0x452048,_0x452048,_0x452048)},'json':!![]})[_0xa356('0x34')](function(_0x33c8f7){if(_0x33c8f7['success']&&_0x33c8f7[_0xa356('0x2a')][_0xa356('0xc')]){logger['info'](_0xa356('0x3c'));return BPromise[_0xa356('0x29')]({'id':_0x33c8f7[_0xa356('0x2a')][0x0]['id'],'name':_0x33c8f7[_0xa356('0x2a')][0x0][_0xa356('0x3d')]+'\x20'+_0x33c8f7[_0xa356('0x2a')][0x0]['lastname'],'phone':_0x452048});}else{logger[_0xa356('0x18')](_0xa356('0x3e'));return request({'method':'POST','uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x391600[_0xa356('0x32')]),'form':{'operation':_0xa356('0x23'),'sessionName':_0x4a58a1['sessionName'],'elementType':_0xa356('0x3f'),'element':JSON[_0xa356('0x27')]({'lastname':_0x2b3b5c,'phone':_0x452048,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x2a5f41){logger[_0xa356('0x18')](_0xa356('0x40'));return BPromise[_0xa356('0x29')]({'id':_0x2a5f41[_0xa356('0x2a')]['id'],'name':_0x2a5f41[_0xa356('0x2a')]['lastname'],'phone':_0x2a5f41['result'][_0xa356('0x41')]});})[_0xa356('0x2d')](function(_0x25dd59){var _0x3eb793=_0x25dd59[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')](_0xa356('0x2f'),_0xa356('0x42'),_0x3eb793,JSON['stringify'](_0x25dd59));});}});}function getConnection(_0x32b264){var _0x223d3f=_0x32b264[_0xa356('0x24')];var _0x481fcf=_0x32b264['accessKey'];return request({'method':'GET','uri':util['format'](_0xa356('0x22'),_0x32b264['remoteUri']),'qs':{'operation':_0xa356('0x43'),'username':_0x223d3f},'json':!![]})[_0xa356('0x34')](function(_0x4c4383){if(_0x4c4383['success']){return request({'method':_0xa356('0x20'),'uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x32b264[_0xa356('0x32')]),'form':{'operation':_0xa356('0x44'),'username':_0x223d3f,'accessKey':md5(_0x4c4383[_0xa356('0x2a')][_0xa356('0x45')]+_0x481fcf)},'json':!![]});}})['then'](function(_0x15d6f2){if(_0x15d6f2['success']){return BPromise[_0xa356('0x29')](_0x15d6f2['result']);}else{throw new Error(util[_0xa356('0x21')](_0xa356('0x46'),_0x32b264['id']));}})[_0xa356('0x2d')](function(_0x36b793){var _0x4a0305=_0x36b793[_0xa356('0x2e')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x4a0305,JSON[_0xa356('0x27')](_0x36b793));});}function request(_0x3ed6ed){logger[_0xa356('0x18')](_0xa356('0x47'),JSON[_0xa356('0x27')](_0x3ed6ed));return rp(_0x3ed6ed);}exports[_0xa356('0x48')]=function(_0xe939d3,_0x32a2bb,_0x5df173,_0x220622,_0x395721,_0xa7f1f4){var _0x40e4ee,_0x1fe72e,_0x1d7dbd,_0x4141fe;_0xa7f1f4[_0xa356('0x32')]=intUtil[_0xa356('0x49')](_0xa7f1f4[_0xa356('0x32')]);if(_0x395721&&_0x395721[_0xa356('0x4a')]){logger[_0xa356('0x18')](_0xa356('0x4b'),_0xa356('0x4c'));_0x32a2bb[_0xa356('0x4d')]=util[_0xa356('0x21')](_0xa356('0x4e'),_0xa7f1f4['serverUrl'],_0x32a2bb[_0xa356('0x4f')],md5(_0x32a2bb[_0xa356('0x4f')]));}else{_0x32a2bb[_0xa356('0x4d')]='';}return getConnection(_0xa7f1f4)[_0xa356('0x34')](function(_0xce788e){_0x4141fe=_0xce788e;return getUser(_0xa7f1f4,_0x220622[_0xa356('0x50')],_0x4141fe);})[_0xa356('0x34')](function(_0x573269){_0x40e4ee=_0x573269;logger[_0xa356('0x18')]('The\x20User\x20ID\x20is:',_0x40e4ee['id']);return getEndUser(_0xa7f1f4,_0x32a2bb['calleridname'],_0x32a2bb[_0xa356('0x51')],_0x4141fe);})[_0xa356('0x34')](function(_0x49d53f){_0x1fe72e=_0x49d53f;logger[_0xa356('0x18')](_0xa356('0x52'),_0x1fe72e['id']);return createTicket(_0xa7f1f4,_0x40e4ee,_0x1fe72e,_0x5df173,_0x32a2bb,_0x5df173[_0xa356('0x53')],_0x4141fe);})[_0xa356('0x34')](function(_0x50fee5){_0x1d7dbd=_0x50fee5;logger[_0xa356('0x18')](_0xa356('0x54'));logger[_0xa356('0x18')](_0xa356('0x55'),_0x1d7dbd['id']);var _0x54351c=util[_0xa356('0x21')](_0xa356('0x56'),_0xa7f1f4[_0xa356('0x32')],_[_0xa356('0x57')](_0x1d7dbd['id'],'x')[0x1]);logger['info'](_0xa356('0x4b'),_0xa356('0x58'));emit(util[_0xa356('0x21')](_0xa356('0x59'),_0x220622[_0xa356('0x16')]),_0xa356('0x5a'),{'uri':_0x54351c});})['catch'](function(_0x3c0719){logger[_0xa356('0x2c')](_0xa356('0x4b'),JSON[_0xa356('0x27')](_0x3c0719));});};exports[_0xa356('0x5b')]=function(_0x2fbda4,_0x468e66,_0x478d65,_0x54cbd1,_0x3fead1,_0x4c4a6a,_0x10f94f){var _0x533e04,_0x24a59c,_0x4bded7,_0x14b40e;_0x4c4a6a[_0xa356('0x32')]=intUtil[_0xa356('0x49')](_0x4c4a6a[_0xa356('0x32')]);_0x4c4a6a[_0xa356('0x5c')]=intUtil[_0xa356('0x49')](_0x4c4a6a[_0xa356('0x5c')]);if(_0x10f94f&&_0x10f94f[_0xa356('0x5d')]&&_0x10f94f[_0xa356('0x5d')]!==_0xa356('0x5e')){logger[_0xa356('0x18')](_0xa356('0x5f'),_0xa356('0x4c'));_0x468e66[_0xa356('0x4d')]=util['format'](_0xa356('0x4e'),_0x4c4a6a[_0xa356('0x5c')],_0x468e66[_0xa356('0x4f')],md5(_0x468e66['uniqueid']));}return getConnection(_0x4c4a6a)['then'](function(_0x22e70d){_0x14b40e=_0x22e70d;return getUser(_0x4c4a6a,_0x54cbd1[_0xa356('0x50')],_0x14b40e);})[_0xa356('0x34')](function(_0x46bdde){_0x533e04=_0x46bdde;logger[_0xa356('0x18')](_0xa356('0x60'),_0x533e04['id']);return getEndUser(_0x4c4a6a,_0x468e66[_0xa356('0x61')],_0x468e66[_0xa356('0x62')],_0x14b40e);})[_0xa356('0x34')](function(_0x53c5e0){_0x24a59c=_0x53c5e0;logger[_0xa356('0x18')](_0xa356('0x52'),_0x24a59c['id']);return createTicket(_0x4c4a6a,_0x533e04,_0x24a59c,_0x478d65,_0x468e66,_0x478d65[_0xa356('0x53')],_0x14b40e);})[_0xa356('0x34')](function(_0x428104){_0x4bded7=_0x428104;logger[_0xa356('0x18')]('Ticket\x20created!');logger['info'](_0xa356('0x55'),_0x4bded7['id']);var _0x234817=util[_0xa356('0x21')](_0xa356('0x56'),_0x4c4a6a[_0xa356('0x32')],_[_0xa356('0x57')](_0x4bded7['id'],'x')[0x1]);logger[_0xa356('0x18')](_0xa356('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xa356('0x59'),_0x54cbd1[_0xa356('0x16')]),_0xa356('0x5a'),{'uri':_0x234817});})['catch'](function(_0xd27355){logger[_0xa356('0x2c')](_0xa356('0x5f'),JSON[_0xa356('0x27')](_0xd27355));});};exports[_0xa356('0x63')]=function(_0xf856ec,_0x3e7a24,_0x449420,_0x3fd28e,_0x57b3ca,_0x2e86a9){var _0x51774c,_0x2217df,_0x211984,_0x4d9bcc;_0x2e86a9['remoteUri']=intUtil[_0xa356('0x49')](_0x2e86a9[_0xa356('0x32')]);_0x2e86a9[_0xa356('0x5c')]=intUtil['stripTrailingSlash'](_0x2e86a9[_0xa356('0x5c')]);if(_0x57b3ca&&_0x57b3ca[_0xa356('0x4a')]){logger[_0xa356('0x18')]('['+_0x3e7a24[_0xa356('0x64')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3e7a24['recordingURL']=util['format'](_0xa356('0x4e'),_0x2e86a9[_0xa356('0x5c')],_0x3e7a24[_0xa356('0x4f')],md5(_0x3e7a24[_0xa356('0x4f')]));}else{_0x3e7a24[_0xa356('0x4d')]='';}return getConnection(_0x2e86a9)[_0xa356('0x34')](function(_0x3d56f9){_0x4d9bcc=_0x3d56f9;return getUser(_0x2e86a9,'',_0x4d9bcc);})['then'](function(_0x545876){_0x51774c=_0x545876;logger[_0xa356('0x18')]('The\x20User\x20ID\x20is:',_0x51774c['id']);return getEndUser(_0x2e86a9,_0x3e7a24[_0xa356('0x65')],_0x3e7a24[_0xa356('0x51')],_0x4d9bcc);})['then'](function(_0x5e6019){_0x2217df=_0x5e6019;logger[_0xa356('0x18')](_0xa356('0x52'),_0x2217df['id']);return createTicket(_0x2e86a9,_0x51774c,_0x2217df,_0x449420,_0x3e7a24,_0x449420[_0xa356('0x53')],_0x4d9bcc);})[_0xa356('0x34')](function(_0x34082d){_0x211984=_0x34082d;logger[_0xa356('0x18')](_0xa356('0x54'));logger['info'](_0xa356('0x55'),_0x211984['id']);})['catch'](function(_0x1bea0d){logger[_0xa356('0x2c')]('['+_0x3e7a24[_0xa356('0x64')][_0xa356('0x66')]()+']',JSON[_0xa356('0x27')](_0x1bea0d));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x2259e5,_0x55e6ae){var _0xd868be=function(_0x4438c3){while(--_0x4438c3){_0x2259e5['push'](_0x2259e5['shift']());}};_0xd868be(++_0x55e6ae);}(_0x9c44,0x178));var _0x49c4=function(_0x550d12,_0x5384bd){_0x550d12=_0x550d12-0x0;var _0x12103d=_0x9c44[_0x550d12];return _0x12103d;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff