// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3034=['remoteUri','create','username','sessionName','HelpDesk','then','success','result','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','format','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','split','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','emit','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php'];(function(_0x5cba2b,_0x8cedc){var _0x6c1ced=function(_0x38cd3c){while(--_0x38cd3c){_0x5cba2b['push'](_0x5cba2b['shift']());}};_0x6c1ced(++_0x8cedc);}(_0x3034,0xa8));var _0x4303=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x3034[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x4303('0x0'));var BPromise=require(_0x4303('0x1'));var md5=require('md5');var util=require(_0x4303('0x2'));var Redis=require('ioredis');var intUtil=require(_0x4303('0x3'));var config=require(_0x4303('0x4'));var logger=require(_0x4303('0x5'))(_0x4303('0x6'));config[_0x4303('0x7')]=_[_0x4303('0x8')](config[_0x4303('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4303('0x7')]));function emit(_0x527f6b,_0x138820,_0x22ebdf){io['to'](_0x527f6b)[_0x4303('0x9')](_0x138820,_0x22ebdf);}function getCustomFields(_0x142162,_0x2a6e8d){var _0x6efa2b={};if(_0x142162['length']>0x0){_[_0x4303('0xa')](_0x142162,function(_0xef1286){if(_0xef1286[_0x4303('0xb')]===_0x4303('0xc')&&_0xef1286[_0x4303('0xd')]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0xef1286['content'][_0x4303('0xe')]();}else if(_0xef1286[_0x4303('0xb')]===_0x4303('0xf')&&_0xef1286['variableName']&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x10')]]){_0x6efa2b[_0xef1286['idField']]=_0x2a6e8d[_0xef1286[_0x4303('0x10')]]['toString']();}else if(_0xef1286['type']===_0x4303('0x11')&&_0xef1286['Variable']&&_0xef1286[_0x4303('0x12')][_0x4303('0x13')]&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x12')][_0x4303('0x13')][_0x4303('0x14')]()]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0x2a6e8d[_0xef1286[_0x4303('0x12')]['name'][_0x4303('0x14')]()][_0x4303('0xe')]();}});}return _0x6efa2b;}function createTicket(_0x1fa805,_0x457d86,_0x1998d5,_0x2c2643,_0x3b7866,_0x591b0e,_0xe0a5dc){logger[_0x4303('0x15')](_0x4303('0x16'));var _0x5f1d61=_[_0x4303('0x17')]({'parent_id':'','assigned_user_id':_0x457d86['id'],'ticketpriorities':_0x4303('0x18'),'ticketstatus':'Open','ticket_title':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1a')],_0x3b7866,'\x20'),'description':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1b')],_0x3b7866,'\x0a'),'contact_id':_0x1998d5['id']},getCustomFields(_0x591b0e,_0x3b7866));var _0x140802={'method':_0x4303('0x1c'),'uri':util['format'](_0x4303('0x1d'),_0x1fa805[_0x4303('0x1e')]),'form':{'operation':_0x4303('0x1f'),'username':_0x1fa805[_0x4303('0x20')],'sessionName':_0xe0a5dc[_0x4303('0x21')],'elementType':_0x4303('0x22'),'element':JSON['stringify'](_0x5f1d61)},'json':!![]};return request(_0x140802)[_0x4303('0x23')](function(_0x483e96){if(_0x483e96[_0x4303('0x24')]){return BPromise['resolve']({'id':_0x483e96[_0x4303('0x25')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x483e96[_0x4303('0x26')])));}})[_0x4303('0x27')](function(_0x448b70){var _0x3e54ce=_0x448b70[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),_0x4303('0x2a'),_0x3e54ce,JSON[_0x4303('0x2b')](_0x448b70));});}function getUser(_0xea5317,_0x37baf3,_0x1cb9c0){if(intUtil[_0x4303('0x2c')](_0x37baf3)){logger[_0x4303('0x15')](_0x4303('0x2d'),_0x37baf3);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')]('%s/webservice.php',_0xea5317[_0x4303('0x1e')]),'qs':{'operation':'query','username':_0xea5317['username'],'sessionName':_0x1cb9c0[_0x4303('0x21')],'query':util[_0x4303('0x2f')](_0x4303('0x30'),_0x37baf3)},'json':!![]})[_0x4303('0x23')](function(_0x1acbf5){if(_0x1acbf5[_0x4303('0x24')]&&_0x1acbf5[_0x4303('0x25')]['length']){logger[_0x4303('0x15')](_0x4303('0x31'));return BPromise[_0x4303('0x32')]({'id':_0x1acbf5[_0x4303('0x25')][0x0]['id'],'email':_0x1acbf5[_0x4303('0x25')][0x0]['email1'],'name':_0x1acbf5[_0x4303('0x25')][0x0][_0x4303('0x33')]+'\x20'+_0x1acbf5[_0x4303('0x25')][_0x4303('0x34')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4303('0x32')]({'id':_0x1cb9c0[_0x4303('0x35')],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')});}})[_0x4303('0x27')](function(_0xd13db4){var _0x3d49fe=_0xd13db4[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x37'),_0x3d49fe,JSON[_0x4303('0x2b')](_0xd13db4));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x1cb9c0['userId'],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')})[_0x4303('0x27')](function(_0x33e92c){var _0x311da6=_0x33e92c[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),'getUser',_0x311da6,JSON[_0x4303('0x2b')](_0x33e92c));});}}function getEndUser(_0x2b531c,_0x2f50a7,_0x478fbb,_0x6d9a18){logger[_0x4303('0x15')](_0x4303('0x38'),_0x478fbb);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x39'),'username':_0x2b531c['username'],'sessionName':_0x6d9a18[_0x4303('0x21')],'query':util[_0x4303('0x2f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb)},'json':!![]})[_0x4303('0x23')](function(_0x560229){if(_0x560229[_0x4303('0x24')]&&_0x560229['result']['length']){logger['info'](_0x4303('0x3a'));return BPromise[_0x4303('0x32')]({'id':_0x560229[_0x4303('0x25')][0x0]['id'],'name':_0x560229[_0x4303('0x25')][0x0]['firstname']+'\x20'+_0x560229[_0x4303('0x25')][0x0][_0x4303('0x3b')],'phone':_0x478fbb});}else{logger[_0x4303('0x15')](_0x4303('0x3c'));return request({'method':_0x4303('0x1c'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c['remoteUri']),'form':{'operation':_0x4303('0x1f'),'sessionName':_0x6d9a18['sessionName'],'elementType':'Contacts','element':JSON[_0x4303('0x2b')]({'lastname':_0x2f50a7,'phone':_0x478fbb,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x591eda){logger['info'](_0x4303('0x3d'));return BPromise[_0x4303('0x32')]({'id':_0x591eda[_0x4303('0x25')]['id'],'name':_0x591eda[_0x4303('0x25')]['lastname'],'phone':_0x591eda[_0x4303('0x25')]['phone']});})['catch'](function(_0x50561e){var _0x26c011=_0x50561e['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x26c011,JSON[_0x4303('0x2b')](_0x50561e));});}});}function getConnection(_0x2c227b){var _0x5a1a8b=_0x2c227b['username'];var _0x392e66=_0x2c227b[_0x4303('0x3e')];return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2c227b[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x3f'),'username':_0x5a1a8b},'json':!![]})[_0x4303('0x23')](function(_0x1521de){if(_0x1521de['success']){return request({'method':'POST','uri':util[_0x4303('0x2f')]('%s/webservice.php',_0x2c227b['remoteUri']),'form':{'operation':_0x4303('0x40'),'username':_0x5a1a8b,'accessKey':md5(_0x1521de[_0x4303('0x25')][_0x4303('0x41')]+_0x392e66)},'json':!![]});}})['then'](function(_0x1b0f5a){if(_0x1b0f5a[_0x4303('0x24')]){return BPromise[_0x4303('0x32')](_0x1b0f5a[_0x4303('0x25')]);}else{throw new Error(util[_0x4303('0x2f')](_0x4303('0x42'),_0x2c227b['id']));}})[_0x4303('0x27')](function(_0x233823){var _0x12c2f8=_0x233823[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x43'),_0x12c2f8,JSON[_0x4303('0x2b')](_0x233823));});}function request(_0x21553d){logger[_0x4303('0x15')](_0x4303('0x44'),JSON['stringify'](_0x21553d));return rp(_0x21553d);}exports[_0x4303('0x45')]=function(_0x5130bf,_0x5a7db9,_0x213c4b,_0x139fe3,_0x40d8f6,_0x3ae251){var _0x49fd2f,_0x3b205f,_0x1e4433,_0x39077f;_0x3ae251[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x3ae251[_0x4303('0x1e')]);if(_0x40d8f6&&_0x40d8f6[_0x4303('0x47')]){logger[_0x4303('0x15')](_0x4303('0x48'),'Recording\x20is\x20enabled!');_0x5a7db9[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ae251[_0x4303('0x4a')],_0x5a7db9[_0x4303('0x4b')],md5(_0x5a7db9['uniqueid']));}else{_0x5a7db9[_0x4303('0x49')]='';}return getConnection(_0x3ae251)[_0x4303('0x23')](function(_0x2ccbe5){_0x39077f=_0x2ccbe5;return getUser(_0x3ae251,_0x139fe3[_0x4303('0x4c')],_0x39077f);})[_0x4303('0x23')](function(_0x2dc384){_0x49fd2f=_0x2dc384;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x49fd2f['id']);return getEndUser(_0x3ae251,_0x5a7db9[_0x4303('0x4e')],_0x5a7db9[_0x4303('0x4f')],_0x39077f);})[_0x4303('0x23')](function(_0x5e4c3a){_0x3b205f=_0x5e4c3a;logger[_0x4303('0x15')](_0x4303('0x50'),_0x3b205f['id']);return createTicket(_0x3ae251,_0x49fd2f,_0x3b205f,_0x213c4b,_0x5a7db9,_0x213c4b[_0x4303('0x51')],_0x39077f);})['then'](function(_0x3899a2){_0x1e4433=_0x3899a2;logger['info'](_0x4303('0x52'));logger['info'](_0x4303('0x53'),_0x1e4433['id']);var _0x5855a7=util['format'](_0x4303('0x54'),_0x3ae251['remoteUri'],_['split'](_0x1e4433['id'],'x')[0x1]);logger[_0x4303('0x15')](_0x4303('0x48'),_0x4303('0x55'));emit(util['format']('user:%s',_0x139fe3['name']),_0x4303('0x56'),{'uri':_0x5855a7});})[_0x4303('0x27')](function(_0x503dc5){logger[_0x4303('0x26')](_0x4303('0x48'),JSON[_0x4303('0x2b')](_0x503dc5));});};exports[_0x4303('0x57')]=function(_0x559d39,_0x242a2e,_0x1de02a,_0x494e3c,_0x1d3666,_0x4beaf0,_0x365927){var _0x3760c9,_0x66bcfb,_0x305be9,_0x2c23fc;_0x4beaf0['remoteUri']=intUtil[_0x4303('0x46')](_0x4beaf0[_0x4303('0x1e')]);_0x4beaf0[_0x4303('0x4a')]=intUtil['stripTrailingSlash'](_0x4beaf0[_0x4303('0x4a')]);if(_0x365927&&_0x365927[_0x4303('0x58')]&&_0x365927[_0x4303('0x58')]!==_0x4303('0x59')){logger[_0x4303('0x15')](_0x4303('0x5a'),'Recording\x20is\x20enabled!');_0x242a2e[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4beaf0[_0x4303('0x4a')],_0x242a2e[_0x4303('0x4b')],md5(_0x242a2e['uniqueid']));}return getConnection(_0x4beaf0)[_0x4303('0x23')](function(_0x280107){_0x2c23fc=_0x280107;return getUser(_0x4beaf0,_0x494e3c['email'],_0x2c23fc);})['then'](function(_0x56347d){_0x3760c9=_0x56347d;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x3760c9['id']);return getEndUser(_0x4beaf0,_0x242a2e[_0x4303('0x5b')],_0x242a2e[_0x4303('0x5c')],_0x2c23fc);})['then'](function(_0x39265e){_0x66bcfb=_0x39265e;logger[_0x4303('0x15')]('The\x20Enduser\x20ID\x20is:',_0x66bcfb['id']);return createTicket(_0x4beaf0,_0x3760c9,_0x66bcfb,_0x1de02a,_0x242a2e,_0x1de02a[_0x4303('0x51')],_0x2c23fc);})[_0x4303('0x23')](function(_0x1c0098){_0x305be9=_0x1c0098;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x305be9['id']);var _0x42ea91=util[_0x4303('0x2f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4beaf0[_0x4303('0x1e')],_[_0x4303('0x5d')](_0x305be9['id'],'x')[0x1]);logger['info'](_0x4303('0x5a'),_0x4303('0x55'));emit(util[_0x4303('0x2f')]('user:%s',_0x494e3c[_0x4303('0x13')]),'trigger:browser:url',{'uri':_0x42ea91});})[_0x4303('0x27')](function(_0x5cce61){logger[_0x4303('0x26')](_0x4303('0x5a'),JSON[_0x4303('0x2b')](_0x5cce61));});};exports[_0x4303('0x5e')]=function(_0x2a43dc,_0x51f091,_0x506fe3,_0x200b4c,_0x30864d,_0x4d277a){var _0x514459,_0x276512,_0x25ba9c,_0x1bfb03;_0x4d277a[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x1e')]);_0x4d277a['serverUrl']=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x4a')]);if(_0x30864d&&_0x30864d['monitor_format']){logger[_0x4303('0x15')]('['+_0x51f091[_0x4303('0x5f')][_0x4303('0x60')]()+']',_0x4303('0x61'));_0x51f091[_0x4303('0x49')]=util[_0x4303('0x2f')](_0x4303('0x62'),_0x4d277a[_0x4303('0x4a')],_0x51f091['uniqueid'],md5(_0x51f091[_0x4303('0x4b')]));}else{_0x51f091['recordingURL']='';}return getConnection(_0x4d277a)[_0x4303('0x23')](function(_0x254bdd){_0x1bfb03=_0x254bdd;return getUser(_0x4d277a,'',_0x1bfb03);})['then'](function(_0x1ff0a7){_0x514459=_0x1ff0a7;logger['info'](_0x4303('0x4d'),_0x514459['id']);return getEndUser(_0x4d277a,_0x51f091[_0x4303('0x4e')],_0x51f091[_0x4303('0x4f')],_0x1bfb03);})[_0x4303('0x23')](function(_0x39311a){_0x276512=_0x39311a;logger['info']('The\x20Enduser\x20ID\x20is:',_0x276512['id']);return createTicket(_0x4d277a,_0x514459,_0x276512,_0x506fe3,_0x51f091,_0x506fe3['Fields'],_0x1bfb03);})[_0x4303('0x23')](function(_0x1c95ce){_0x25ba9c=_0x1c95ce;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x25ba9c['id']);})['catch'](function(_0x17e88c){logger['error']('['+_0x51f091['lastevent'][_0x4303('0x60')]()+']',JSON[_0x4303('0x2b')](_0x17e88c));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x2259e5,_0x55e6ae){var _0xd868be=function(_0x4438c3){while(--_0x4438c3){_0x2259e5['push'](_0x2259e5['shift']());}};_0xd868be(++_0x55e6ae);}(_0x9c44,0x178));var _0x49c4=function(_0x550d12,_0x5384bd){_0x550d12=_0x550d12-0x0;var _0x12103d=_0x9c44[_0x550d12];return _0x12103d;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff