// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x008c=['util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','merge','Descriptions','POST','format','%s/webservice.php','remoteUri','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','Agent\x20found!','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','lastname','phone','getEndUser','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','abandoned','[ABANDONED]','lodash','request-promise','bluebird','md5'];(function(_0xfae23b,_0x2be4ba){var _0x200640=function(_0x4ae258){while(--_0x4ae258){_0xfae23b['push'](_0xfae23b['shift']());}};_0x200640(++_0x2be4ba);}(_0x008c,0x188));var _0xc008=function(_0x4ea571,_0x524bc2){_0x4ea571=_0x4ea571-0x0;var _0x122eba=_0x008c[_0x4ea571];return _0x122eba;};'use strict';var _=require(_0xc008('0x0'));var rp=require(_0xc008('0x1'));var BPromise=require(_0xc008('0x2'));var md5=require(_0xc008('0x3'));var util=require(_0xc008('0x4'));var Redis=require('ioredis');var intUtil=require(_0xc008('0x5'));var config=require(_0xc008('0x6'));var logger=require(_0xc008('0x7'))(_0xc008('0x8'));config[_0xc008('0x9')]=_[_0xc008('0xa')](config[_0xc008('0x9')],{'host':_0xc008('0xb'),'port':0x18eb});var io=require(_0xc008('0xc'))(new Redis(config['redis']));function emit(_0x428fa9,_0x5aa09b,_0x30be38){io['to'](_0x428fa9)['emit'](_0x5aa09b,_0x30be38);}function getCustomFields(_0x52041f,_0x27830d){var _0x7231b4={};if(_0x52041f['length']>0x0){_['forEach'](_0x52041f,function(_0x543eb8){if(_0x543eb8[_0xc008('0xd')]===_0xc008('0xe')&&_0x543eb8['idField']){_0x7231b4[_0x543eb8[_0xc008('0xf')]]=_0x543eb8[_0xc008('0x10')][_0xc008('0x11')]();}else if(_0x543eb8[_0xc008('0xd')]===_0xc008('0x12')&&_0x543eb8[_0xc008('0x13')]&&_0x543eb8[_0xc008('0xf')]&&_0x27830d[_0x543eb8['variableName']]){_0x7231b4[_0x543eb8['idField']]=_0x27830d[_0x543eb8[_0xc008('0x13')]]['toString']();}else if(_0x543eb8[_0xc008('0xd')]===_0xc008('0x14')&&_0x543eb8[_0xc008('0x15')]&&_0x543eb8[_0xc008('0x15')][_0xc008('0x16')]&&_0x543eb8['idField']&&_0x27830d[_0x543eb8['Variable']['name'][_0xc008('0x17')]()]){_0x7231b4[_0x543eb8[_0xc008('0xf')]]=_0x27830d[_0x543eb8[_0xc008('0x15')][_0xc008('0x16')]['toLowerCase']()]['toString']();}});}return _0x7231b4;}function createTicket(_0x540e45,_0x5c2668,_0x46042b,_0x462af5,_0x501137,_0x813397,_0x5906e6){logger['info']('Creating\x20new\x20ticket...');var _0x50261c=_[_0xc008('0x18')]({'parent_id':'','assigned_user_id':_0x5c2668['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil['getString'](_0x462af5['Subjects'],_0x501137,'\x20'),'description':intUtil['getString'](_0x462af5[_0xc008('0x19')],_0x501137,'\x0a'),'contact_id':_0x46042b['id']},getCustomFields(_0x813397,_0x501137));var _0x4777a6={'method':_0xc008('0x1a'),'uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x540e45[_0xc008('0x1d')]),'form':{'operation':'create','username':_0x540e45[_0xc008('0x1e')],'sessionName':_0x5906e6['sessionName'],'elementType':'HelpDesk','element':JSON[_0xc008('0x1f')](_0x50261c)},'json':!![]};return request(_0x4777a6)[_0xc008('0x20')](function(_0x2e3cfb){if(_0x2e3cfb[_0xc008('0x21')]){return BPromise['resolve']({'id':_0x2e3cfb['result']['id']});}else{throw new Error(util['format'](_0xc008('0x22'),JSON[_0xc008('0x1f')](_0x2e3cfb[_0xc008('0x23')])));}})[_0xc008('0x24')](function(_0x5bebd9){var _0x5e2aca=_0x5bebd9['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xc008('0x25'),_0x5e2aca,JSON[_0xc008('0x1f')](_0x5bebd9));});}function getUser(_0x25eae4,_0x529961,_0x24c14c){if(intUtil[_0xc008('0x26')](_0x529961)){logger[_0xc008('0x27')](_0xc008('0x28'),_0x529961);return request({'method':'GET','uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x25eae4['remoteUri']),'qs':{'operation':'query','username':_0x25eae4['username'],'sessionName':_0x24c14c[_0xc008('0x29')],'query':util[_0xc008('0x1b')](_0xc008('0x2a'),_0x529961)},'json':!![]})[_0xc008('0x20')](function(_0x1de04b){if(_0x1de04b[_0xc008('0x21')]&&_0x1de04b[_0xc008('0x2b')][_0xc008('0x2c')]){logger[_0xc008('0x27')](_0xc008('0x2d'));return BPromise[_0xc008('0x2e')]({'id':_0x1de04b[_0xc008('0x2b')][0x0]['id'],'email':_0x1de04b['result'][0x0][_0xc008('0x2f')],'name':_0x1de04b[_0xc008('0x2b')][0x0]['first_name']+'\x20'+_0x1de04b[_0xc008('0x2b')][_0xc008('0x30')]});}else{logger[_0xc008('0x27')](_0xc008('0x31'));return BPromise[_0xc008('0x2e')]({'id':_0x24c14c[_0xc008('0x32')],'email':_0x25eae4[_0xc008('0x1e')],'name':_0xc008('0x33')});}})[_0xc008('0x24')](function(_0x4f14d2){var _0x415b87=_0x4f14d2[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')](_0xc008('0x35'),_0xc008('0x36'),_0x415b87,JSON[_0xc008('0x1f')](_0x4f14d2));});}else{logger[_0xc008('0x27')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xc008('0x2e')]({'id':_0x24c14c[_0xc008('0x32')],'email':_0x25eae4['username'],'name':_0xc008('0x33')})[_0xc008('0x24')](function(_0x5e38d5){var _0x263473=_0x5e38d5[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x263473,JSON['stringify'](_0x5e38d5));});}}function getEndUser(_0x234f2a,_0x518024,_0x3dd0ac,_0x3884dd){logger[_0xc008('0x27')](_0xc008('0x37'),_0x3dd0ac);return request({'method':_0xc008('0x38'),'uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x234f2a[_0xc008('0x1d')]),'qs':{'operation':_0xc008('0x39'),'username':_0x234f2a[_0xc008('0x1e')],'sessionName':_0x3884dd[_0xc008('0x29')],'query':util[_0xc008('0x1b')](_0xc008('0x3a'),_0x3dd0ac,_0x3dd0ac,_0x3dd0ac,_0x3dd0ac,_0x3dd0ac)},'json':!![]})[_0xc008('0x20')](function(_0x4cace5){if(_0x4cace5[_0xc008('0x21')]&&_0x4cace5[_0xc008('0x2b')][_0xc008('0x2c')]){logger[_0xc008('0x27')]('Enduser\x20found!');return BPromise[_0xc008('0x2e')]({'id':_0x4cace5[_0xc008('0x2b')][0x0]['id'],'name':_0x4cace5[_0xc008('0x2b')][0x0][_0xc008('0x3b')]+'\x20'+_0x4cace5[_0xc008('0x2b')][0x0]['lastname'],'phone':_0x3dd0ac});}else{logger[_0xc008('0x27')](_0xc008('0x3c'));return request({'method':_0xc008('0x1a'),'uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x234f2a['remoteUri']),'form':{'operation':_0xc008('0x3d'),'sessionName':_0x3884dd[_0xc008('0x29')],'elementType':_0xc008('0x3e'),'element':JSON[_0xc008('0x1f')]({'lastname':_0x518024,'phone':_0x3dd0ac,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x26cd05){logger[_0xc008('0x27')](_0xc008('0x3f'));return BPromise['resolve']({'id':_0x26cd05[_0xc008('0x2b')]['id'],'name':_0x26cd05['result'][_0xc008('0x40')],'phone':_0x26cd05['result'][_0xc008('0x41')]});})[_0xc008('0x24')](function(_0x5a5d85){var _0x31007c=_0x5a5d85[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xc008('0x42'),_0x31007c,JSON[_0xc008('0x1f')](_0x5a5d85));});}});}function getConnection(_0x200469){var _0x44fc5d=_0x200469[_0xc008('0x1e')];var _0x372305=_0x200469['accessKey'];return request({'method':'GET','uri':util['format'](_0xc008('0x1c'),_0x200469[_0xc008('0x1d')]),'qs':{'operation':_0xc008('0x43'),'username':_0x44fc5d},'json':!![]})[_0xc008('0x20')](function(_0x25289f){if(_0x25289f[_0xc008('0x21')]){return request({'method':_0xc008('0x1a'),'uri':util[_0xc008('0x1b')]('%s/webservice.php',_0x200469['remoteUri']),'form':{'operation':'login','username':_0x44fc5d,'accessKey':md5(_0x25289f[_0xc008('0x2b')][_0xc008('0x44')]+_0x372305)},'json':!![]});}})[_0xc008('0x20')](function(_0x511383){if(_0x511383[_0xc008('0x21')]){return BPromise[_0xc008('0x2e')](_0x511383[_0xc008('0x2b')]);}else{throw new Error(util[_0xc008('0x1b')](_0xc008('0x45'),_0x200469['id']));}})[_0xc008('0x24')](function(_0x17ec90){var _0x405e87=_0x17ec90[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x405e87,JSON[_0xc008('0x1f')](_0x17ec90));});}function request(_0x51cb14){logger[_0xc008('0x27')](_0xc008('0x46'),JSON[_0xc008('0x1f')](_0x51cb14));return rp(_0x51cb14);}exports['queue']=function(_0x144ab2,_0x32b435,_0xee64,_0x8b9775,_0x750cc9,_0x51105f){var _0x3a7b3b,_0x27b022,_0x4b4c6d,_0x24f775;_0x51105f[_0xc008('0x1d')]=intUtil['stripTrailingSlash'](_0x51105f['remoteUri']);if(_0x750cc9&&_0x750cc9[_0xc008('0x47')]){logger[_0xc008('0x27')](_0xc008('0x48'),_0xc008('0x49'));_0x32b435[_0xc008('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x51105f[_0xc008('0x4b')],_0x32b435['uniqueid'],md5(_0x32b435[_0xc008('0x4c')]));}else{_0x32b435[_0xc008('0x4a')]='';}return getConnection(_0x51105f)[_0xc008('0x20')](function(_0x2f1105){_0x24f775=_0x2f1105;return getUser(_0x51105f,_0x8b9775[_0xc008('0x4d')],_0x24f775);})[_0xc008('0x20')](function(_0x49d8b0){_0x3a7b3b=_0x49d8b0;logger[_0xc008('0x27')](_0xc008('0x4e'),_0x3a7b3b['id']);return getEndUser(_0x51105f,_0x32b435[_0xc008('0x4f')],_0x32b435[_0xc008('0x50')],_0x24f775);})[_0xc008('0x20')](function(_0x5aa385){_0x27b022=_0x5aa385;logger[_0xc008('0x27')]('The\x20Enduser\x20ID\x20is:',_0x27b022['id']);return createTicket(_0x51105f,_0x3a7b3b,_0x27b022,_0xee64,_0x32b435,_0xee64['Fields'],_0x24f775);})['then'](function(_0x89bb20){_0x4b4c6d=_0x89bb20;logger[_0xc008('0x27')](_0xc008('0x51'));logger['info'](_0xc008('0x52'),_0x4b4c6d['id']);var _0x2d8361=util[_0xc008('0x1b')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x51105f[_0xc008('0x1d')],_[_0xc008('0x53')](_0x4b4c6d['id'],'x')[0x1]);logger[_0xc008('0x27')](_0xc008('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc008('0x1b')]('user:%s',_0x8b9775[_0xc008('0x16')]),_0xc008('0x54'),{'uri':_0x2d8361});})[_0xc008('0x24')](function(_0x943c91){logger[_0xc008('0x23')](_0xc008('0x48'),JSON['stringify'](_0x943c91));});};exports[_0xc008('0x55')]=function(_0x570001,_0x5bf4a9,_0x37ce5e,_0x30aa1e,_0x56e755,_0xb1befa,_0xb8ba7){var _0x3e373e,_0x4517c0,_0x21ee6d,_0x31a339;_0xb1befa[_0xc008('0x1d')]=intUtil['stripTrailingSlash'](_0xb1befa[_0xc008('0x1d')]);_0xb1befa[_0xc008('0x4b')]=intUtil[_0xc008('0x56')](_0xb1befa[_0xc008('0x4b')]);if(_0xb8ba7&&_0xb8ba7[_0xc008('0x57')]&&_0xb8ba7[_0xc008('0x57')]!==_0xc008('0x58')){logger[_0xc008('0x27')](_0xc008('0x59'),_0xc008('0x49'));_0x5bf4a9[_0xc008('0x4a')]=util[_0xc008('0x1b')](_0xc008('0x5a'),_0xb1befa[_0xc008('0x4b')],_0x5bf4a9['uniqueid'],md5(_0x5bf4a9[_0xc008('0x4c')]));}return getConnection(_0xb1befa)[_0xc008('0x20')](function(_0x3d3a7e){_0x31a339=_0x3d3a7e;return getUser(_0xb1befa,_0x30aa1e['email'],_0x31a339);})[_0xc008('0x20')](function(_0x3214df){_0x3e373e=_0x3214df;logger['info']('The\x20User\x20ID\x20is:',_0x3e373e['id']);return getEndUser(_0xb1befa,_0x5bf4a9[_0xc008('0x5b')],_0x5bf4a9[_0xc008('0x5c')],_0x31a339);})[_0xc008('0x20')](function(_0x39083c){_0x4517c0=_0x39083c;logger[_0xc008('0x27')](_0xc008('0x5d'),_0x4517c0['id']);return createTicket(_0xb1befa,_0x3e373e,_0x4517c0,_0x37ce5e,_0x5bf4a9,_0x37ce5e[_0xc008('0x5e')],_0x31a339);})[_0xc008('0x20')](function(_0x39e219){_0x21ee6d=_0x39e219;logger[_0xc008('0x27')](_0xc008('0x51'));logger['info'](_0xc008('0x52'),_0x21ee6d['id']);var _0x25a52b=util[_0xc008('0x1b')](_0xc008('0x5f'),_0xb1befa['remoteUri'],_[_0xc008('0x53')](_0x21ee6d['id'],'x')[0x1]);logger['info'](_0xc008('0x59'),_0xc008('0x60'));emit(util[_0xc008('0x1b')]('user:%s',_0x30aa1e[_0xc008('0x16')]),_0xc008('0x54'),{'uri':_0x25a52b});})[_0xc008('0x24')](function(_0x553f5c){logger[_0xc008('0x23')]('[OUTBOUND]',JSON[_0xc008('0x1f')](_0x553f5c));});};exports[_0xc008('0x61')]=function(_0x23012c,_0x6fe732,_0x295ec7,_0x4ca4a6,_0x3c30db,_0x3f2342){var _0x49493b,_0x3efb77,_0x5233bb,_0x278cbe;_0x3f2342['remoteUri']=intUtil[_0xc008('0x56')](_0x3f2342['remoteUri']);_0x3f2342[_0xc008('0x4b')]=intUtil[_0xc008('0x56')](_0x3f2342[_0xc008('0x4b')]);if(_0x3c30db&&_0x3c30db[_0xc008('0x47')]){logger['info'](_0xc008('0x62'),_0xc008('0x49'));_0x6fe732[_0xc008('0x4a')]=util[_0xc008('0x1b')](_0xc008('0x5a'),_0x3f2342[_0xc008('0x4b')],_0x6fe732[_0xc008('0x4c')],md5(_0x6fe732[_0xc008('0x4c')]));}else{_0x6fe732['recordingURL']='';}return getConnection(_0x3f2342)[_0xc008('0x20')](function(_0x530c2f){_0x278cbe=_0x530c2f;return getUser(_0x3f2342,'',_0x278cbe);})['then'](function(_0x4c84da){_0x49493b=_0x4c84da;logger[_0xc008('0x27')](_0xc008('0x4e'),_0x49493b['id']);return getEndUser(_0x3f2342,_0x6fe732[_0xc008('0x4f')],_0x6fe732[_0xc008('0x50')],_0x278cbe);})[_0xc008('0x20')](function(_0x2e9646){_0x3efb77=_0x2e9646;logger[_0xc008('0x27')](_0xc008('0x5d'),_0x3efb77['id']);return createTicket(_0x3f2342,_0x49493b,_0x3efb77,_0x295ec7,_0x6fe732,_0x295ec7[_0xc008('0x5e')],_0x278cbe);})['then'](function(_0x38b603){_0x5233bb=_0x38b603;logger[_0xc008('0x27')](_0xc008('0x51'));logger[_0xc008('0x27')](_0xc008('0x52'),_0x5233bb['id']);})[_0xc008('0x24')](function(_0x23d4ff){logger[_0xc008('0x23')](_0xc008('0x62'),JSON[_0xc008('0x1f')](_0x23d4ff));});};
\ No newline at end of file
+var _0x55ca=['email','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','abandoned','[ABANDONED]','lodash','request-promise','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','customVariable','Variable','name','toLowerCase','info','merge','Normal','Open','Subjects','getString','POST','format','%s/webservice.php','remoteUri','username','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','last_name','userId','admin','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','lastname','phone','getEndUser','accessKey','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','serverUrl','recordingFormat','none','[OUTBOUND]'];(function(_0x321e3,_0x5128b1){var _0x5c9d58=function(_0x3f2c9c){while(--_0x3f2c9c){_0x321e3['push'](_0x321e3['shift']());}};_0x5c9d58(++_0x5128b1);}(_0x55ca,0x126));var _0xa55c=function(_0x4eab61,_0x1a6e6d){_0x4eab61=_0x4eab61-0x0;var _0x342426=_0x55ca[_0x4eab61];return _0x342426;};'use strict';var _=require(_0xa55c('0x0'));var rp=require(_0xa55c('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0xa55c('0x2'));var intUtil=require(_0xa55c('0x3'));var config=require('../../../../config/environment');var logger=require(_0xa55c('0x4'))(_0xa55c('0x5'));config[_0xa55c('0x6')]=_[_0xa55c('0x7')](config[_0xa55c('0x6')],{'host':_0xa55c('0x8'),'port':0x18eb});var io=require(_0xa55c('0x9'))(new Redis(config['redis']));function emit(_0x2121fd,_0x2537f0,_0x57e069){io['to'](_0x2121fd)[_0xa55c('0xa')](_0x2537f0,_0x57e069);}function getCustomFields(_0x290d28,_0x52a3bc){var _0x5849ad={};if(_0x290d28[_0xa55c('0xb')]>0x0){_[_0xa55c('0xc')](_0x290d28,function(_0x381d07){if(_0x381d07[_0xa55c('0xd')]===_0xa55c('0xe')&&_0x381d07[_0xa55c('0xf')]){_0x5849ad[_0x381d07[_0xa55c('0xf')]]=_0x381d07[_0xa55c('0x10')][_0xa55c('0x11')]();}else if(_0x381d07[_0xa55c('0xd')]==='variable'&&_0x381d07['variableName']&&_0x381d07[_0xa55c('0xf')]&&_0x52a3bc[_0x381d07['variableName']]){_0x5849ad[_0x381d07['idField']]=_0x52a3bc[_0x381d07['variableName']][_0xa55c('0x11')]();}else if(_0x381d07[_0xa55c('0xd')]===_0xa55c('0x12')&&_0x381d07[_0xa55c('0x13')]&&_0x381d07[_0xa55c('0x13')][_0xa55c('0x14')]&&_0x381d07['idField']&&_0x52a3bc[_0x381d07[_0xa55c('0x13')][_0xa55c('0x14')][_0xa55c('0x15')]()]){_0x5849ad[_0x381d07[_0xa55c('0xf')]]=_0x52a3bc[_0x381d07[_0xa55c('0x13')][_0xa55c('0x14')][_0xa55c('0x15')]()][_0xa55c('0x11')]();}});}return _0x5849ad;}function createTicket(_0x24783b,_0x4cee3c,_0x3d4c9e,_0x104a99,_0x461284,_0x358b61,_0x23a1ae){logger[_0xa55c('0x16')]('Creating\x20new\x20ticket...');var _0x5f5158=_[_0xa55c('0x17')]({'parent_id':'','assigned_user_id':_0x4cee3c['id'],'ticketpriorities':_0xa55c('0x18'),'ticketstatus':_0xa55c('0x19'),'ticket_title':intUtil['getString'](_0x104a99[_0xa55c('0x1a')],_0x461284,'\x20'),'description':intUtil[_0xa55c('0x1b')](_0x104a99['Descriptions'],_0x461284,'\x0a'),'contact_id':_0x3d4c9e['id']},getCustomFields(_0x358b61,_0x461284));var _0x187a87={'method':_0xa55c('0x1c'),'uri':util[_0xa55c('0x1d')](_0xa55c('0x1e'),_0x24783b[_0xa55c('0x1f')]),'form':{'operation':'create','username':_0x24783b[_0xa55c('0x20')],'sessionName':_0x23a1ae['sessionName'],'elementType':'HelpDesk','element':JSON['stringify'](_0x5f5158)},'json':!![]};return request(_0x187a87)[_0xa55c('0x21')](function(_0x54b038){if(_0x54b038[_0xa55c('0x22')]){return BPromise[_0xa55c('0x23')]({'id':_0x54b038[_0xa55c('0x24')]['id']});}else{throw new Error(util[_0xa55c('0x1d')](_0xa55c('0x25'),JSON[_0xa55c('0x26')](_0x54b038[_0xa55c('0x27')])));}})[_0xa55c('0x28')](function(_0x192df2){var _0x3cd152=_0x192df2[_0xa55c('0x29')]||0x1f4;logger['error'](_0xa55c('0x2a'),_0xa55c('0x2b'),_0x3cd152,JSON[_0xa55c('0x26')](_0x192df2));});}function getUser(_0x906caa,_0x5d940d,_0x1377b0){if(intUtil[_0xa55c('0x2c')](_0x5d940d)){logger[_0xa55c('0x16')](_0xa55c('0x2d'),_0x5d940d);return request({'method':_0xa55c('0x2e'),'uri':util[_0xa55c('0x1d')]('%s/webservice.php',_0x906caa[_0xa55c('0x1f')]),'qs':{'operation':'query','username':_0x906caa[_0xa55c('0x20')],'sessionName':_0x1377b0[_0xa55c('0x2f')],'query':util[_0xa55c('0x1d')](_0xa55c('0x30'),_0x5d940d)},'json':!![]})['then'](function(_0x3d28fb){if(_0x3d28fb[_0xa55c('0x22')]&&_0x3d28fb[_0xa55c('0x24')][_0xa55c('0xb')]){logger[_0xa55c('0x16')](_0xa55c('0x31'));return BPromise[_0xa55c('0x23')]({'id':_0x3d28fb[_0xa55c('0x24')][0x0]['id'],'email':_0x3d28fb[_0xa55c('0x24')][0x0][_0xa55c('0x32')],'name':_0x3d28fb[_0xa55c('0x24')][0x0]['first_name']+'\x20'+_0x3d28fb['result'][_0xa55c('0x33')]});}else{logger[_0xa55c('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xa55c('0x23')]({'id':_0x1377b0[_0xa55c('0x34')],'email':_0x906caa[_0xa55c('0x20')],'name':_0xa55c('0x35')});}})[_0xa55c('0x28')](function(_0x38ff96){var _0x3ce1b3=_0x38ff96[_0xa55c('0x29')]||0x1f4;logger[_0xa55c('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x3ce1b3,JSON['stringify'](_0x38ff96));});}else{logger[_0xa55c('0x16')](_0xa55c('0x36'));return BPromise[_0xa55c('0x23')]({'id':_0x1377b0['userId'],'email':_0x906caa[_0xa55c('0x20')],'name':'admin'})[_0xa55c('0x28')](function(_0x4ad813){var _0x18c6f1=_0x4ad813[_0xa55c('0x29')]||0x1f4;logger[_0xa55c('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xa55c('0x37'),_0x18c6f1,JSON[_0xa55c('0x26')](_0x4ad813));});}}function getEndUser(_0x47e93c,_0x6f9c4c,_0x194e78,_0x4d9083){logger['info'](_0xa55c('0x38'),_0x194e78);return request({'method':'GET','uri':util[_0xa55c('0x1d')](_0xa55c('0x1e'),_0x47e93c['remoteUri']),'qs':{'operation':'query','username':_0x47e93c['username'],'sessionName':_0x4d9083['sessionName'],'query':util[_0xa55c('0x1d')](_0xa55c('0x39'),_0x194e78,_0x194e78,_0x194e78,_0x194e78,_0x194e78)},'json':!![]})[_0xa55c('0x21')](function(_0x99c4f8){if(_0x99c4f8[_0xa55c('0x22')]&&_0x99c4f8['result'][_0xa55c('0xb')]){logger[_0xa55c('0x16')](_0xa55c('0x3a'));return BPromise[_0xa55c('0x23')]({'id':_0x99c4f8[_0xa55c('0x24')][0x0]['id'],'name':_0x99c4f8[_0xa55c('0x24')][0x0]['firstname']+'\x20'+_0x99c4f8[_0xa55c('0x24')][0x0]['lastname'],'phone':_0x194e78});}else{logger['info'](_0xa55c('0x3b'));return request({'method':_0xa55c('0x1c'),'uri':util['format'](_0xa55c('0x1e'),_0x47e93c['remoteUri']),'form':{'operation':'create','sessionName':_0x4d9083[_0xa55c('0x2f')],'elementType':_0xa55c('0x3c'),'element':JSON[_0xa55c('0x26')]({'lastname':_0x6f9c4c,'phone':_0x194e78,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x1b2708){logger[_0xa55c('0x16')]('Enduser\x20created.');return BPromise[_0xa55c('0x23')]({'id':_0x1b2708['result']['id'],'name':_0x1b2708[_0xa55c('0x24')][_0xa55c('0x3d')],'phone':_0x1b2708['result'][_0xa55c('0x3e')]});})[_0xa55c('0x28')](function(_0x5d834d){var _0x40c352=_0x5d834d[_0xa55c('0x29')]||0x1f4;logger[_0xa55c('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xa55c('0x3f'),_0x40c352,JSON['stringify'](_0x5d834d));});}});}function getConnection(_0x2f9717){var _0x3a8af4=_0x2f9717[_0xa55c('0x20')];var _0x51d663=_0x2f9717[_0xa55c('0x40')];return request({'method':_0xa55c('0x2e'),'uri':util['format'](_0xa55c('0x1e'),_0x2f9717[_0xa55c('0x1f')]),'qs':{'operation':'getchallenge','username':_0x3a8af4},'json':!![]})[_0xa55c('0x21')](function(_0xd3fe78){if(_0xd3fe78['success']){return request({'method':_0xa55c('0x1c'),'uri':util[_0xa55c('0x1d')](_0xa55c('0x1e'),_0x2f9717[_0xa55c('0x1f')]),'form':{'operation':'login','username':_0x3a8af4,'accessKey':md5(_0xd3fe78[_0xa55c('0x24')]['token']+_0x51d663)},'json':!![]});}})[_0xa55c('0x21')](function(_0x213100){if(_0x213100[_0xa55c('0x22')]){return BPromise['resolve'](_0x213100[_0xa55c('0x24')]);}else{throw new Error(util[_0xa55c('0x1d')]('Account\x20%d\x20is\x20not\x20valid',_0x2f9717['id']));}})[_0xa55c('0x28')](function(_0x34de95){var _0x3822b7=_0x34de95[_0xa55c('0x29')]||0x1f4;logger[_0xa55c('0x27')](_0xa55c('0x2a'),_0xa55c('0x41'),_0x3822b7,JSON[_0xa55c('0x26')](_0x34de95));});}function request(_0x3c147b){logger[_0xa55c('0x16')]('[HTTP]',JSON[_0xa55c('0x26')](_0x3c147b));return rp(_0x3c147b);}exports[_0xa55c('0x42')]=function(_0x216de8,_0x4f73b6,_0x4c3095,_0x35bf0a,_0x4f5ecd,_0x21b760){var _0x4fa412,_0x2b6a0e,_0x228df4,_0x181802;_0x21b760[_0xa55c('0x1f')]=intUtil[_0xa55c('0x43')](_0x21b760['remoteUri']);if(_0x4f5ecd&&_0x4f5ecd[_0xa55c('0x44')]){logger[_0xa55c('0x16')]('[QUEUE]',_0xa55c('0x45'));_0x4f73b6[_0xa55c('0x46')]=util[_0xa55c('0x1d')](_0xa55c('0x47'),_0x21b760['serverUrl'],_0x4f73b6['uniqueid'],md5(_0x4f73b6[_0xa55c('0x48')]));}else{_0x4f73b6[_0xa55c('0x46')]='';}return getConnection(_0x21b760)[_0xa55c('0x21')](function(_0x44ac57){_0x181802=_0x44ac57;return getUser(_0x21b760,_0x35bf0a['email'],_0x181802);})[_0xa55c('0x21')](function(_0x5ce463){_0x4fa412=_0x5ce463;logger[_0xa55c('0x16')](_0xa55c('0x49'),_0x4fa412['id']);return getEndUser(_0x21b760,_0x4f73b6[_0xa55c('0x4a')],_0x4f73b6[_0xa55c('0x4b')],_0x181802);})[_0xa55c('0x21')](function(_0x53b2f7){_0x2b6a0e=_0x53b2f7;logger[_0xa55c('0x16')]('The\x20Enduser\x20ID\x20is:',_0x2b6a0e['id']);return createTicket(_0x21b760,_0x4fa412,_0x2b6a0e,_0x4c3095,_0x4f73b6,_0x4c3095[_0xa55c('0x4c')],_0x181802);})[_0xa55c('0x21')](function(_0x2cfe08){_0x228df4=_0x2cfe08;logger[_0xa55c('0x16')](_0xa55c('0x4d'));logger[_0xa55c('0x16')](_0xa55c('0x4e'),_0x228df4['id']);var _0x53e2be=util[_0xa55c('0x1d')](_0xa55c('0x4f'),_0x21b760[_0xa55c('0x1f')],_[_0xa55c('0x50')](_0x228df4['id'],'x')[0x1]);logger[_0xa55c('0x16')]('[QUEUE]',_0xa55c('0x51'));emit(util[_0xa55c('0x1d')](_0xa55c('0x52'),_0x35bf0a[_0xa55c('0x14')]),_0xa55c('0x53'),{'uri':_0x53e2be});})['catch'](function(_0xdd92c1){logger[_0xa55c('0x27')](_0xa55c('0x54'),JSON[_0xa55c('0x26')](_0xdd92c1));});};exports[_0xa55c('0x55')]=function(_0x480dfc,_0x419fc3,_0x4d94fc,_0x2e482a,_0x5e3a28,_0x3495a7,_0x5a8897){var _0x34edc5,_0x1333da,_0x21d6b4,_0x2f811e;_0x3495a7[_0xa55c('0x1f')]=intUtil[_0xa55c('0x43')](_0x3495a7[_0xa55c('0x1f')]);_0x3495a7[_0xa55c('0x56')]=intUtil[_0xa55c('0x43')](_0x3495a7[_0xa55c('0x56')]);if(_0x5a8897&&_0x5a8897['recordingFormat']&&_0x5a8897[_0xa55c('0x57')]!==_0xa55c('0x58')){logger['info'](_0xa55c('0x59'),_0xa55c('0x45'));_0x419fc3[_0xa55c('0x46')]=util[_0xa55c('0x1d')](_0xa55c('0x47'),_0x3495a7[_0xa55c('0x56')],_0x419fc3[_0xa55c('0x48')],md5(_0x419fc3[_0xa55c('0x48')]));}return getConnection(_0x3495a7)['then'](function(_0x1dfaf7){_0x2f811e=_0x1dfaf7;return getUser(_0x3495a7,_0x2e482a[_0xa55c('0x5a')],_0x2f811e);})[_0xa55c('0x21')](function(_0xd309a9){_0x34edc5=_0xd309a9;logger[_0xa55c('0x16')](_0xa55c('0x49'),_0x34edc5['id']);return getEndUser(_0x3495a7,_0x419fc3[_0xa55c('0x5b')],_0x419fc3[_0xa55c('0x5c')],_0x2f811e);})[_0xa55c('0x21')](function(_0x4a08ca){_0x1333da=_0x4a08ca;logger[_0xa55c('0x16')](_0xa55c('0x5d'),_0x1333da['id']);return createTicket(_0x3495a7,_0x34edc5,_0x1333da,_0x4d94fc,_0x419fc3,_0x4d94fc[_0xa55c('0x4c')],_0x2f811e);})[_0xa55c('0x21')](function(_0x3a269d){_0x21d6b4=_0x3a269d;logger[_0xa55c('0x16')](_0xa55c('0x4d'));logger[_0xa55c('0x16')](_0xa55c('0x4e'),_0x21d6b4['id']);var _0x3178a6=util[_0xa55c('0x1d')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3495a7[_0xa55c('0x1f')],_['split'](_0x21d6b4['id'],'x')[0x1]);logger[_0xa55c('0x16')](_0xa55c('0x59'),_0xa55c('0x51'));emit(util['format']('user:%s',_0x2e482a[_0xa55c('0x14')]),_0xa55c('0x53'),{'uri':_0x3178a6});})[_0xa55c('0x28')](function(_0x42529f){logger['error'](_0xa55c('0x59'),JSON[_0xa55c('0x26')](_0x42529f));});};exports[_0xa55c('0x5e')]=function(_0x3a9910,_0x21fc9b,_0x500968,_0x4b090c,_0x3f7fca,_0x38689e){var _0x3f9d0a,_0x36ee32,_0x1af9d5,_0x4b2032;_0x38689e[_0xa55c('0x1f')]=intUtil[_0xa55c('0x43')](_0x38689e['remoteUri']);_0x38689e[_0xa55c('0x56')]=intUtil[_0xa55c('0x43')](_0x38689e[_0xa55c('0x56')]);if(_0x3f7fca&&_0x3f7fca['monitor_format']){logger[_0xa55c('0x16')](_0xa55c('0x5f'),_0xa55c('0x45'));_0x21fc9b[_0xa55c('0x46')]=util[_0xa55c('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x38689e[_0xa55c('0x56')],_0x21fc9b[_0xa55c('0x48')],md5(_0x21fc9b['uniqueid']));}else{_0x21fc9b['recordingURL']='';}return getConnection(_0x38689e)[_0xa55c('0x21')](function(_0x4e1cbd){_0x4b2032=_0x4e1cbd;return getUser(_0x38689e,'',_0x4b2032);})[_0xa55c('0x21')](function(_0x5ca0bc){_0x3f9d0a=_0x5ca0bc;logger[_0xa55c('0x16')](_0xa55c('0x49'),_0x3f9d0a['id']);return getEndUser(_0x38689e,_0x21fc9b[_0xa55c('0x4a')],_0x21fc9b[_0xa55c('0x4b')],_0x4b2032);})[_0xa55c('0x21')](function(_0xff7b1c){_0x36ee32=_0xff7b1c;logger[_0xa55c('0x16')]('The\x20Enduser\x20ID\x20is:',_0x36ee32['id']);return createTicket(_0x38689e,_0x3f9d0a,_0x36ee32,_0x500968,_0x21fc9b,_0x500968[_0xa55c('0x4c')],_0x4b2032);})[_0xa55c('0x21')](function(_0x21de68){_0x1af9d5=_0x21de68;logger[_0xa55c('0x16')]('Ticket\x20created!');logger[_0xa55c('0x16')](_0xa55c('0x4e'),_0x1af9d5['id']);})[_0xa55c('0x28')](function(_0x2298ac){logger['error']('[ABANDONED]',JSON[_0xa55c('0x26')](_0x2298ac));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff